Customer Service Representative - Remoto

Company: Leading Call Center for a Fast-Growing Hospitality Chain

Are you a goal-oriented individual with a passion for delivering top-notch customer service? Join our dynamic team as a Reservations Call Center Agent where you’ll be an essential part of converting inbound calls into bookings for a fast-growing budget hospitality chain.

Key Responsibilities:

• Handle high volumes of incoming calls and convert inquiries into bookings.
• Provide information on property locations, availability, rates, and special promotions.
• Answer customer questions in a professional and friendly manner.
• Work in rotating shifts, including night shifts, as our service operates 24/7.

Requirements:

• Work from home setup with a good quality computer, high-speed internet, noise-canceling headset, and power backup.
• Fast typing speed (minimum 40 words per minute).
• Strong attention to detail and accuracy.
• Ability to multi-task in a fast-paced environment.
• Bilingual in Spanish and English (fluency in both languages is a must).
• At least 1 year of call center experience.
• Goal-oriented and driven to succeed.

Working Hours:

• 8 hours per day, 6 days a week.

If you thrive in a fast-paced environment and meet the qualifications above, we want to hear from you!

Apply Now and be a part of a growing, exciting team!

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