Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

About

Bilingual Customer Service / Sales - Spanish

Repost Job Date

4/24/2025 2:02:25 AM Location:

PALM BEACH GARDENS, FL, 33410 Salary

$45000.0 - $85000.0/year Experience:

0 Year(s)

State Farm Agency, located in Palm Beach Garden, FL has an immediate opening for a Customer Service/Sales Representative. Insurance experience is not required as we will train the right person with the right personality and skill set! Fluent in Spanish and English preferred.

We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities include but not limited to: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service.

What we provide Base Salary PLUS c ommissions from sales and bonuses earned. Paid time off (Vacation, PTO, federal holidays) Valuable experience Growth potential/Opportunity for advancement within my office

Requirements Must have or be able to obtain a State of Florida 4-40 Customer Service Representative license or State of Florida 2-20 General Lines or State of Florida 20-44.

Must have or obtain a State of Florida 2-15 life/health/variable annuity license within 6-12 months of start date. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Bilingual (Spanish/English) preferred

PI22aeb4714fdd-35216-37432975

Nice-to-have skills

• Sales
• Customer Service
• Florida, United States
  
  

Work experience

• Business Developer / Sales Development Representative
• (Key) Account Manager / Executive
  
  

Languages

• English

ppointment Setter & Cold Caller (Remote – Full-Time)

Company Overview

Our client is a leading Energy Efficiency Contractor specializing in high-impact, building-focused energy upgrades across the Northeast. Their mission, “Better Buildings, Better Lives,” reflects their commitment to improving comfort, safety, and sustainability for rental property owners and tenants. With a values-driven, entrepreneurial culture, they are rapidly expanding and looking for results-oriented talent to join their team.

Position Overview

We are hiring a Cold Caller & Appointment Setter to support our client’s client and project acquisition efforts. This role is focused on high-volume cold calling to rental housing owners and property managers in Boston and New York, with the goal of booking in-person energy assessments and sales appointments.

You’ll also help create proposals, assist with scheduling, and provide administrative support to the sales team. This is a fast-paced, performance-driven environment, ideal for someone with a background in solar, mortgage, insurance, home services, or real estate.

Key Responsibilities:

• Make 120+ outbound cold calls per day to rental housing owners and property managers
• Book in-person energy assessments and sales appointments for the internal sales team
• Create and edit proposals using Microsoft Word and PowerPoint
• Assist with internal scheduling and calendar coordination
• Support other sales-related admin tasks as needed

Qualifications:

• 2–5 years of experience in cold calling and appointment setting
• Strong spoken and written English communication skills
• Spanish and/or Portuguese fluency is a strong plus
• Background in home services, solar, insurance, or mortgage sales preferred
• Excellent interpersonal skills and attention to detail
• Entrepreneurial mindset with the ability to work independently and as part of a team
• Any sales or telemarketing certifications are a bonus

Tools & Technology:

• Microsoft Office (Word, PowerPoint, Excel) – required
• Experience with Monday.com is a plus (can be trained)

What We Offer:

• Job Type: Full-Time (30 hours per week, EST time zone preferred)
• Compensation:
• Base Rate: $8/hour USD
• Bonus: $10 per completed booked appointment
• Remote Position
• Work directly with a U.S.-based energy efficiency firm
• Join a fast-moving, mission-driven team with strong growth potential

If you are a self-starter who thrives in a volume-driven sales environment, and you enjoy speaking with people and booking high-value appointments, this role is for you.

Apply now and help accelerate the clean energy transition, one property at a time!

ob Title: Production Coordinator

Schedule: Monday – Friday 8:00AM – 4:30PM, 40 hours per week

Location: Remote

Perks:

• Monthly compensation in $USD
• Permanent work-from-home position
• Brand-new, complete equipment set-up provided by the company
• 15 days PTO, Holidays off

Job Summary

The Production Coordinator is a professional who completes administrative duties for the deliverables of our organization and serves as a direct link between technical staff (CPA’s, preparers, and bookkeepers) and the administrative team. The role includes administering deliverables to clients, managing client technical questions and issues, operating as a return final processor, assisting technical staff with inquiries, and electronically filing tax returns while following company procedures to close the tasks. This staff member will be required to work directly with automation technology. This position is ever-evolving due to consistent industry changes and technological advancements; therefore, it requires a technologically advanced staff member who is excited to work in an innovative firm environment who embraces AI.

Duties/Responsibilities

• Manage state and federal agency client notices intake and follow-up
• Maintain client FTB & IRS transcripts and estimated payments for technical staff
• Create and manage POA’s, including expirations, set ups, collection of signatures, and submission
• Manage new client CRM set up
• Manage inactivate process
• Assist technical staff with administrative needs
• Data collection and research for client inquiries. Give client response if no Client Facilitator involvement is needed
• Provide solution recommendations to Client Facilitators for any client issues and/or corresponding on the Client Facilitators behalf
• Source document scanning
• CRM workflow updates as assigned
• Manage incoming client correspondence via #Documents in Qount
• Administer correspondence for clients (i.e. Lender letters, LOI, etc.)
• Provide administrative support and front-line customer service to assist in administering specific programs, follow-ups, and coordinate with procedures/processes for divisional projects
• Internal and external customer service and communication specialist
• Accept client documents and process tax returns for signatures and submission
• Demonstrate professionalism while assisting client with questions about electronic processes and/or provide solution-based approach to answer client requests
• Processes tax returns and other deliverables for client delivery
• Collects necessary client signatures for e-filing of returns
• Email and written correspondence typist
• Assist clients in Qount portal support
• Manage projects in MS Planner or other operating systems
• Maintain helpful, willing, and responsive attitude with all interactions
• Any other tasks and responsibilities, not limited to above, as assigned

Required Skills

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Must be a self-starter and work well with a team, as well as independently
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment Strong attention to detail
• Proficient with Microsoft Office Suite (Outlook, Excel, Word, Etc.)

Education and Experience

• Minimum of high school diploma or equivalent
• Minimum of 3 years of office administration experience required

We’re seeking a proactive and heart-centered Sales Client Growth Specialist to join our team as an independent contractor. This base + commission role focuses on converting warm leads and past clients into active participants in our programs, nurturing long-term relationships, and recommending personalized learning journeys through workshops, retreats, and 1-on-1 coaching.

Key Responsibilities:

• Lead Conversion: Follow up with individuals from speaking engagements and prior touchpoints who have expressed interest in personal or professional growth. Use phone, text, email, and Zoom to schedule discovery calls and consultative sessions.
• Client Relationship Management: Serve as the first point of contact and ongoing support for both individual and organizational clients. Ensure they’re well-prepared for sessions and follow up on insights gained and actions taken.
• Consultative Sales & Upselling: Identify client needs and recommend customized programs—including 1-on-1 coaching, group workshops, and retreats. Build a portfolio of clients committed to long-term growth and development.
• Pipeline & CRM Management: Maintain accurate, up-to-date records of all sales activity, follow-ups, and client engagement using Hubspot (or similar CRM).
• Sales Reporting: Provide weekly summaries of outreach efforts, conversion metrics, and client engagement status.
• Cultural Fluency: Understand and apply U.S. business norms, sales communication styles, and client expectations.
• Team Collaboration: Partner with our President and Operations Manager to ensure ideal coach-client matches. Share insights to support the development of customized training content.
• Internal Meetings: Join regular sales and strategy meetings to align on progress, database development, and client lifecycle strategies.

Qualifications:

• B2/C1 English Profiency
• Bachelor’s degree in Psychology, Business or related field
• Strong communication, listening, and interpersonal skills
• Self-driven and accountable while working independently
• Deep interest in personal development and leadership growth
• Prior or aspirational experience in consultative sales—particularly in coaching, training, or personal development industries

Head of Sales & Experience — RLT Cuisine

🌴 Playa Potrero | 🌍 Boutique Culinary Experiences | 🍽️ Luxury Private Dining

We’re looking for a strategic and passionate leader to take charge of our sales operations and client relations.

If you have a strong commercial mindset, hospitality soul, and thrive in fast-paced creative environments — this is for you.

What you'll do:

• Lead sales strategy and manage high-end client experiences
• Build relationships with hotels, travel agencies & private clients
• Oversee bookings, sales goals & brand partnerships
• Aid in all financial budgeting operations to maximize profitability

Qualifications

• At least 2-3 years' of full-service restaurant management
• Flexibility in working hours and a willingness to cover shifts as needed
• Ability to multi-task, organize, and prioritize work

We offer:

✔️ Base salary: $2,500 USD/month + full social benefits

✔️ Performance-based commissions

✔️ Growth opportunities in a world-class hospitality brand

📩 Apply now: bookings@rltcuisine.com

📍 Based in Guanacaste, Costa Rica

The Road Less Traveled Cuisine — for those who seek something different.

Full Time Position - 8:00 AM to 5:00 PM ET

Position Overview:

We are seeking a Customer Service Representative who thrives in dynamic, high-stakes environments and excels at managing unexpected challenges with confidence and professionalism. The ideal candidate is a proactive problem solver who can handle demanding situations, ensuring seamless client experiences while maintaining composure under pressure.

Key Responsibilities:

Client Interaction & Support

• Provide personalized and timely responses to high-profile clients, anticipating their needs and exceeding expectations.
• Build strong relationships and deliver exceptional service to maintain client loyalty.
  
  

Problem Solving & Issue Resolution

• Quickly assess and resolve unexpected issues with minimal supervision.
• Manage critical situations involving elite clientele with discretion and efficiency.
  
  

Crisis Management & Escalation

• Handle urgent client concerns calmly and effectively, escalating when necessary while maintaining ownership.
  
  

Process Improvement

• Identify opportunities to improve processes and elevate service standards.
  
  

Requirements:

• Bachelor’s degree in Hospitality Management, Business Administration, Communications, or a related field.
• Proven experience in customer service, client relations, or hospitality (high-end or luxury experience preferred).
• Ability to thrive in chaos and manage unpredictable situations with poise.
• Strong analytical and problem-solving skills.
• Excellent communication in English (Spanish is a plus).
• High emotional intelligence, discretion, and attention to detail.
• Experience managing VIP clients, global brands, or luxury services.
• Familiarity with CRM systems and customer support platforms.

Job Title:

Sales and Retention

Job Description

The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support.

Job Type: Full-Time

Location: Managua

WHAT’S IN IT FOR YOU?

• A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
• Endless career opportunities and clear paths for career development
• A competitive salary
• Inclusive perks and benefits such as life insurance, meal subsidy
• Opportunity for monthly performance incentives
• Enjoy our onsite Break Rooms, onsite clinic and more
  
  

What You Want Matters To Us

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for Sales experts

This role is the perfect opportunity for someone considering a career in Sales in various industries

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM:

• High School Diploma
• Police Record Updated
• Resume
  
  

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Location:

Nicaragua- Managua

Language Requirements:

Time Type:

Full time2024-12-31

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates.

With over +15 support departments such as Merchandising, Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.

Summary/Objective:

The Inventory Strategy Coordinator will be responsible for analyzing inventory data to identify trends, forecast demand and areas of improvement proposing strategies for inventory efficiencies and operational processes, reduce stockouts and overstock situations, and maximize profitability. The Inventory Strategy Coordinator will work closely with the vendors, the stores and cross-functional teams.

I. Responsibilities:

Inventory Data Analysis:

• Collect, clean, and analyze large datasets related to inventory levels, sales trends, demand patterns, lead times, and supplier performance.
• Develop and maintain inventory performance reports, dashboards, and key performance indicators (KPIs).
• Identify trends, anomalies, and opportunities for inventory optimization through data analysis.

Demand Forecasting Support:

• Assist in the development and refinement of demand forecasting models and processes.
• Analyze historical sales data, seasonality, promotional activities, and other factors to improve forecast accuracy.

Inventory Strategy Development:

• Contribute to the development and implementation of inventory management strategies, including setting target inventory levels, safety stock calculations, and replenishment parameters.
• Analyze the impact of different inventory strategies on key metrics such as fill rates, inventory turnover, and carrying costs.
• Develop recommendations for optimizing inventory deployment across different retail locations.

Supply Chain Analysis:

• Analyze lead times, supplier reliability, and other supply chain factors impacting inventory availability.
• Identify potential risks and opportunities within the supply chain and propose mitigation strategies.

Performance Monitoring and Reporting:

• Monitor inventory performance against established targets and KPIs.
• Identify and analyze variances, providing insights and recommendations for corrective actions.
• Prepare regular and ad-hoc reports on inventory levels, performance, and strategic initiatives.

Collaboration and Communication:

• Collaborate effectively with vendors and distribution teams to align inventory strategies with overall business objectives.
• Communicate analytical findings and recommendations clearly and concisely to stakeholders.
• Participate in cross-functional meetings to discuss inventory performance and strategic initiatives.

Process Improvement:

• Identify opportunities to improve inventory management processes and tools.
• Contribute to the development and documentation of best practices and standard operating procedures.

II. Education and Experience:

• Bachelor's degree in Supply Chain Management, Business Administration, Economics, Statistics, or a related quantitative field.
• Minimum of 2 years of experience in inventory analysis, supply chain analysis, or a related analytical role, preferably within a retail environment.

III. Skills/ Qualifications:

• Strong analytical and problem-solving skills with the ability to interpret complex data and draw actionable insights.
• Proficiency in data analysis tools and software, particularly Microsoft Excel (advanced skills required). Experience with, Tableau, Power BI is a plus.
• Solid understanding of inventory management principles and techniques (e.g., EOQ, safety stock, forecasting).
• Experience with demand forecasting methodologies and tools.
• Excellent communication (written and verbal) and presentation skills.
• Ability to work independently and as part of a team.
• Strong organizational and time management skills with the ability to manage multiple tasks and deadlines.
• Detail-oriented with a high degree of accuracy.

Company: ParallelDots Inc.

Location: Costa Rica

Employment Type: Full-Time

Office Setting: Remote - Work from Home

Reports to: Chief Customer Officer

About Us:

ParallelDots is one of the fastest growing Retain Computer Vision startups globally. We have one of the world's best retail artificial intelligence research teams. ParallelDots is headquartered in the US with a major development center in India. Today, we have a presence across 30+ countries globally and serve 15+ timezones. Our flagship product, ShelfWatch helps CPG manufacturers and retailers optimize in-store exposure and maximize sales. Our mission is to create stores of the future by building a one-stop platform that automates in-store execution for retail and CPG brands, so that our customers can focus on driving shopper engagement.

Role Overview:

As a Relationship Manager at ParallelDots, you will play a critical role in managing and nurturing relationships with our key clients. Your primary responsibility will be to ensure that our clients are deriving maximum value from our AI solutions, driving customer satisfaction, retention, and growth. You will be the main point of contact for clients, working closely with cross-functional teams to deliver exceptional service and support.

Key Responsibilities

• Client Relationship Management:
• Serve as the primary point of contact for assigned clients, building and maintaining strong, long-term relationships.
• Understand clients' business goals, challenges, and needs, and proactively offer solutions that align with their objectives.
• Conduct regular check-ins, business reviews, and strategic discussions with clients to ensure their satisfaction and success.

• Customer Success & Retention:
• Drive adoption and utilization of our AI solutions, ensuring clients are fully leveraging the platform's capabilities.
• Identify opportunities for upselling and cross-selling additional features or products based on client needs.
• Monitor client health metrics, and develop strategies to mitigate churn and maximize retention.

• Problem Solving & Escalation Management:
• Act as a trusted advisor, providing clients with insights and recommendations to overcome challenges.
• Address and resolve client issues promptly, coordinating with technical support, product, and other teams as necessary.
• Escalate critical issues to senior management, providing clear and actionable recommendations for resolution.

• Collaboration & Communication:
• Collaborate closely with the sales, product, services, and technical teams to ensure seamless onboarding and implementation for new clients.
• Communicate client feedback to the product team to influence the product roadmap and improve the overall user experience.
• Prepare and present reports on account performance, highlighting key achievements, challenges, and growth opportunities.

• Business Growth:
• Identify and pursue opportunities for account growth, including contract renewals and expansions.
• Assist in the development and execution of account strategies that drive revenue growth and achieve company targets.

Qualifications:

• Experience:
• 3+ years of experience in customer success, account management, or relationship management, preferably in a B2B enterprise SaaS environment.
• Previous exposure to working with enterprise customers in North America and Latin America.
• A strong working knowledge of SQL, APIs and Master Data Management. Experience working with AI, machine learning, or data-driven technologies is a plus.
• A project management certification such as a PgMP, PMP, CAPM, ITIL, or CSM will be preferred.

• Skills:
• Fluent in English. Fluent in either Spanish or Portuguese, preferably both.
• Strong facilitation skills and experience with interacting with multiple stakeholders (including C-suite executives) to gain consensus and build solutions under tight deadlines.
•  
• Proven ability to manage multiple accounts and projects simultaneously, prioritizing effectively.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Problem-solving skills with a proactive and solution-oriented approach.

• Education:
• Bachelor's degree in Business, Marketing, or a related field. Relevant certifications or advanced degrees are a plus.

• Other Requirements:
• Ability to work in a fast-paced, dynamic startup environment.
• Willingness to travel for client meetings and events as required.

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with cutting-edge AI technology in a high-growth startup
• Collaborative and inclusive company culture
• Professional development opportunities
• Flexible working environment

This job description is designed to outline the primary responsibilities and qualifications for this role. It is not intended to be an exhaustive list of duties.

🚀 Impulsa tu carrera en tecnología con SONDA 🌍

Si eres recién graduado en tecnología o ingeniería y quieres aprender, innovar y crecer en el mundo digital, ¡esta es tu oportunidad!

🔎 ¿Qué buscamos?

✅ Dominio avanzado de al menos dos idiomas (español, portugués y/o inglés).

✅ Pasión por la tecnología y deseo de hacer carrera en SONDA.

✅ Curiosidad y ganas de aprender.

✅ Actitud proactiva y motivación para crecer.

💡 Si te identificas con esto, ¡te estamos buscando! Únete a SONDA y transforma el futuro con nosotros.

📩 Postúlate ahora y sé parte del cambio. #FreshGraduate #Innovación #TalentoJoven

¿Por qué ser parte de SONDA?

Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.

En SONDA vivirás una experiencia de trabajo con diversas oportunidades de desarrollo personal y profesional.

Un excelente lugar para aprender y contribuir a mejorar la calidad de vida de las personas por medio de la tecnología.

¿Qué puedes esperar de nosotros?

✔️Flexibilidad laboral, promoviendo el equilibrio en tu vida personal y profesional.

✔️Desarrollo profesional y evolución constante de tus habilidades, siempre según tus intereses.

✔️Un ambiente colaborativo, diverso e innovador, que fomenta el trabajo en equipo.

¿Qué ofrecemos?

🎓 SONDA Academy, una plataforma educativa de aprendizaje constante que busca potenciar al máximo tu desarrollo profesional.

💻 Trabajo híbrido, en SONDA sabemos que la flexibilidad es importante para tu bienestar es por eso que contamos con jornadas presenciales y de teletrabajo.

💙 SONDA Wellness, un programa que busca apoyarte en el balance de tu vida personal y profesional, que promoviendo una serie de iniciativas enfocadas en tu salud física, mental y social y mucho más!

• Diversidad +Inclusión = Innovación y colaboración
  
  

En SONDA estamos comprometidos con la diversidad. Fomentamos un ambiente inclusivo que garantice que los talentos puedan trabajar en un entorno positivo que los invite a desarrollar su carrera profesional en igualdad de oportunidades.

Porque sabemos que un ambiente diverso es un elemento fundamental para impulsar la innovación, buscamos candidatos en función de su cualificación profesional, independientemente de su raza, color de piel, religión, edad, sexo, orientación sexual, identidad de género, nacionalidad o discapacidad.

Do you thrive on building positive client relationships and ensuring a smooth transition? Do you have a passion for the restaurant industry and a knack for tech? If so, then Craver wants you!

About Craver

Craver is a Canadian tech leader, empowering local restaurants and fostering vibrant communities. We've developed a cutting-edge platform that streamlines ordering, engagement, and loyalty programs, helping hundreds of restaurants thrive. From mobile ordering to in-store kiosks, Craver empowers restaurants to retain and grow their customer base. We partner with Vancouver favourites like Railtown Cafe, alongside hundreds of other restaurants across North America, Europe, and Australia. Recognized as a top Canadian tech company to watch and a Best Workplace in Canada for two years running (2021 & 2022), Craver is a company on the rise!

The Onboarding Specialist Role

As an Onboarding Specialist, you'll play a critical role in ensuring our new clients have a seamless and positive experience from day one. You'll be responsible for coordinating, managing, and improving the onboarding journey for all our new restaurant partners. This role requires exceptional customer service skills, a collaborative spirit, and a keen eye for enhancing client success.

What You'll Do:

• Be the onboarding pro! You'll efficiently manage the onboarding process for new clients, setting up their accounts and guiding them through the initial phase
• Provide exceptional customer support, addressing any questions or concerns clients may have during onboarding. Your focus is on creating a positive and supportive experience
• Collaborate seamlessly with our cross-functional teams, ensuring a smooth transition from sales to onboarding. Communication and coordination are key!
• Develop and maintain comprehensive onboarding materials and resources to empower clients throughout their journey. Keeping these materials up-to-date is essential
• Continuously improve the onboarding process by gathering client feedback and implementing enhancements to optimize satisfaction and streamline procedures
• Leverage your product knowledge to identify upsell and cross-sell opportunities, acting as a bridge between onboarding and sales and contributing to revenue growth
  
  
  

Who You Are:

• You have over 3 years of experience in client onboarding or a similar role.
• You're a pro at onboarding customers with SaaS products
• Exceptional communication and interpersonal skills are your forte
• Collaboration is your middle name - you thrive working across teams
• Strong organization and meticulous attention to detail are a must
• You're a problem-solver with a knack for finding solutions
• In-depth knowledge of the restaurant industry and tech trends is a plus
• You're a client champion, dedicated to delivering outstanding service
  
  
  

Ready to Join Craver?

If you're passionate about building relationships, love the restaurant industry, and have a knack for tech, we want to hear from you! Apply today and help Craver empower restaurants and communities everywhere.

Requirements

Experience:

• Over 3 years of experience in client onboarding or a related role
• Proven experience in onboarding customers within SaaS products
  
  
  

Skills:

• Exceptional communication and interpersonal skills.
• Effective collaboration capabilities with cross-functional teams
• Strong organizational skills and meticulous attention to detail
• Demonstrated problem-solving abilities
  
  

Mindset:

• Customer-focused with a dedicated commitment to delivering excellent service
  
  

Benefits

• Be part of a dynamic and innovative company
• Work in a collaborative and fast-paced environment
• Gain valuable experience in the exciting mobile app industry
• Competitive salary

• Advanced university studies (at least 3rd year) in Marketing, Business Administration, or International Commerce.
• Minimum of 2 years of experience as a Customer Service Supervisor or similar positions
• Strong leadership skills with experience in team development, overseeing customer service agents, ensuring task completion, resolving inquiries, managing CRM systems, and maintaining customer satisfaction.
• Advanced English proficiency (mandatory).
• Excellent writing skills in English, with impeccable grammar and spelling.
• Availability to work remotely (Home Office).

Hiring REMOTE Customer Service Reps - Multiple positions immediately available.

$1000-$2500 USD per Month

We help US businesses hire applicants from Latin America and the Philippines, and we have multiple open Customer Service Rep positions we need to immediately hire. You would be working with the business directly, we handle the hiring and recruiting process.

Duties:

• Communicate with customers via phone, email, and text.
• Provide knowledgeable answers to questions about product, pricing and availability.
• Listen to customer concerns and provide solutions.
• Knowledge in using CRMs.
• Work US hours.

Qualifications

• 1+ Years Experience as a Customer Service Representative
• Fluent English, both verbal and written.
• Stable internet connection, laptop, and headset.
• Energetic & upbeat
• Team Player
• Willing to listen to feedback & improve

PST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.

Responsibilities

• Customer Care: Creating tickets and resolving customer cases.
• Customer Communication: Providing comprehensive, seamless customer support from start to finish.
• Ticket Processing: Initiating, tracking, and reviewing tickets as well as supporting customers throughout the entire process.
• Scheduling Appointments: Arranging and organizing appointments and documenting their content.
• Enterprise Resource Planning System: Creating, from offers up to invoices, from an ERP-System.
  
  

Not Limited To

• Customer care
• Process Documentation
• Workflow management
• Marketing/Social Media
  
  

Qualification

• Bachelor degree in any related discipline.
• 5 plus years experience in a similar role
• Experience in sales, marketing, or customer service
• Strong organizational skills
• Ability to work efficiently in a fast-paced environment
• Fähigkeiten in Projektmanagement und Koordination
• Must be to work Central European Time ( CET)
  
  

Must Have

• Familiarity with ERPNext or similar (NetSuite, Odoo, Acumatica, Sage etc)
• Familiarity with working in an ERPNext or similar ticketing system (Odoo, Flectra, OpenERP, SuiteCRM etc)
• Experience with LLM ( Large Language Models) - Be able to use it and create prompts and understand the output.
• Professional communication skills
• Strong attention to detail
• Experience / Exposure with eCommerce
• Very good and confident English skills, both written and spoken
• Flexible , Independent, and ability to work in a team
  
  

Nice To Have

• Experience in marketing and/or social media
• Kenntnisse in der deutschen Sprache

Requirements:

- English B2+

- Native Spanish

- Schedule flexibility

- Tech Skills

- B2B/B2C exp. preferred

- Immediate availability

You Have:

• 1+ years of a solid experience as Sr. Coordinator, Sr. Supervisor, Sr. Trainer, Team Lead, S.M.E, Sr. Q.A, Sr. Data Entry or temporal assignments for higher roles.
• Adaptability
• Flexibility
• Self-driven skills
• Clear communication
• Presentation Skills
• Data administration
• Information Partnership
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Cloud knowledge is a plus
• Experience or willingness to work in a hybrid environment

You will:

• Attending customer meetings, conducting sales presentations, and delivering product/service demonstrations both in person and via phone.
• Providing technical expertiseto support aggressive selling goals and thorough responses to product/service and industry questions.
• Preparing technical proposals and presentationsto support sales teams and demonstrating proficient solution selling abilities.
• Identifying and analyzing customer/client needsand developing strategies to competitively meet those needs.
• Advising and supporting customers and sales teamson technical aspects of products and services.
• Developing and executing thorough trainingas needed, utilizing technical expertise.
• Streamlining and improving sales processes, recommending improvements to management.
• Acting as a customer advocatefor pre-sales and post-sales activities.
• Providing consistent follow-upon opportunities or inquiries.
• Evaluating the client's customer needsand proposing potential solutions.
• Managing external competitive pressuresand effectively handling objections to help retain customers.
• Providing consultative supportand potentially attending vendor and/or external events.
• Mentoring and guiding junior staff, if needed, and working with multiple stakeholders
• Understanding customer usageto date and their purchased entitlements and enhanced solutions.
• Identifying customer needs, gaps, and potential catalogue recommendations.
• Performing reactive case reviews, identifying trends and problems.
• Catalogue awarenessfor recommendations.
• Understanding complex customer relationships, such as globals and shared TPIDs.
• Service offeringsinclude Azure Case Trending, Proactive Program Remediation, Identification of New Opportunities (INO), Unified Renewal Enablement, Pre (and Post)-Meeting Administration (PPMA), with a note that there are no current offerings for services 7 and 8.
• Service expansion indicates a need for determining usage of services and performing trending analysis, setting up CSAM for renewal discussions, and a daily brief/cheat sheet for CSAMs.

Position Code: [F-SNAL]

Work Hours: 9:00 AM - 5:00 PM CST

Work Days: Monday - Friday

Salary: $5 - $8 per hour (depending on experience)

About the Company

We are a dedicated Nephrology practice committed to delivering exceptional kidney care with a patient-centered approach. Our team provides comprehensive support to ensure the best outcomes for each individual we serve.

Job Over

viewWe are hiring a full-time virtual assistant to serve as a remote receptionist.This role supports day-to-day administrative operations, patient communication, scheduling, and virtual care coordination. The ideal candidate is fluent in English and Spanish, has a background in healthcare, and can efficiently handle multiple responsibilities in a remote setting.

Key responsibilities in

• clude:Manage inbound/outbound calls, texts, and emails in English and S
• panishScheduling appointments, confirmations, and rem
• indersResponding to patient inquiries, follow ups and correspo
• ndenceCoordinating prescription r
• efillsCoordinate telehealth visits and manage related pla
• tformsMaintain and update patient r
• ecordsAssist with remote patient monitoring
• tasksUnderstanding basic medical terminology

QualificationsBackground in healthcare and relevant experience

Experience in chronic care management (Preferred)

Preferably a nurse or licensed professionalUnderstanding of medical terminologyStrong communication skills and the ability to manage multiple tasks efficientlyProficiency in Microsoft Excel, Google Sheets, Google Drive, and CRM systemsProficiency in EHRYourWay (preferred)

Technical & Additional Req uirements Technical RequirementsReliable computer with high-speed internet (minimum 10 Mbps)Noise-canceling headset and webcamQuiet, professional workspaceAdditional RequirementsNBI clearance, valid ID, and a short video introductionNo other clients during required

We are in search of a highly organized and detail-oriented Medical Admin Assistant to play a pivotal role in supporting healthcare providers and ensuring seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification. Attention to detail, commitment to patient confidentiality, and adherence to HIPAA regulations are paramount for this role.

Key Responsibilities:

• Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
• Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
• Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
• Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
• Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
• Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
• Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
• Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
• Insurance Pre-Authorizations: Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.

Requirements

• Proven experience in the healthcare industry.
• Proficiency in English communication, both written and verbal.
• Proficient in virtual office tools, EHR systems, and communication platforms.
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Strong problem-solving skills and ability to work with minimal supervision.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.

System and Work Setup Requirements:

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
• Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

Benefits

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4193251994/?alternateChannel=search&refId=EYe3oEavNAzx1oE7txPEGw%3D%3D&trackingId=AVDWvDukxXfeu4a8YzCdoA%3D%3D&trk=d_flagship3_search_srp_jobs 

Global Pacific Support is looking for skilled and motivated individuals to join our team as Towing Dispatchers. As a Towing Dispatcher, you will play a vital role in managing and coordinating our towing services, ensuring that our customers receive prompt and high-quality assistance. The ideal candidate should have excellent communication skills, attention to detail, and the ability to thrive in a busy environment.

Responsibilities:

• Handle incoming calls from customers in need of towing services and gather necessary information such as vehicle type, location, and service requirements
• Input and manage customer information in the dispatch system accurately and efficiently
• Dispatch tow trucks and service personnel to customer locations based on urgency and availability
• Monitor the status of tow trucks and provide updates to customers regarding expected arrival times
• Communicate clearly with towing staff to ensure that all service requests are executed smoothly and efficiently
• Maintain thorough records of all calls, dispatches, and customer interactions
• Address and resolve customer inquiries and concerns professionally
• Collaborate with team members to optimize operations and enhance customer satisfaction
  
  
  

Requirements

• Previous experience in dispatching, particularly in the towing or roadside assistance industry, is highly preferred
• Strong verbal and written communication skills
• Ability to handle multiple tasks simultaneously while maintaining attention to detail
• Proficiency in dispatch software and systems
• Capability to work in high-pressure situations and make quick, informed decisions
• Familiarity with local road networks and geography is an asset
• Flexibility to work in shifts, including nights, weekends, and holidays
• Commitment to excellent customer service and problem-solving skills
• Ability to work effectively as part of a team in a fast-paced environment
  
  
  

Benefits

Competetive Salary, Remote Position, Schedule Flexibility

APPLY HERE: https://www.linkedin.com/jobs/view/4136251638/?alternateChannel=search&refId=EYe3oEavNAzx1oE7txPEGw%3D%3D&trackingId=5IHZDIPsNJg6kme%2FBLzwHQ%3D%3D&trk=d_flagship3_search_srp_jobs 

• OTE (On-Target Earnings): $24,500
• Base Salary:$19,500
• Location: remote in Brazil
• Stock options
  
  

About Us

At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. The UNICEF, Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.

About The Role

As an Inbound Sales Business Development Representative (SDR) at Fundraise Up, you will be responsible for qualifying the inbound leads received through critical Marketing channels. You will work closely with Sales + Marketing to accelerate lead response times, improve lead qualification rates, and ultimately - achieve revenue targets.

Key Responsibilities

• Respond quickly and professionally to inbound leads received through various channels (email, website, chat);
• Qualify inbound leads to ensure they are high quality and Account Executive ready;
• Ensure leads that meet Fundraise Up “Self-Serve” criteria are provisioned technology access and are supported through their onboarding process;
• Maintain data accuracy with Fundraise Up’s CRM Salesforce;
• Provide feedback on lead quality to sales and marketing partners.
  
  

Skills And Qualifications

• 2+ years of Sales experience;
• Experience of working in a US company;
• Highly proficient in spoken and written English;
• Are results oriented with a track record in attaining the goals assigned to you;
• Are highly resilient and able to take “no” for an answer and move on to the next task;
• Have some familiarity with sales technology like Salesforce, Outreach.io, Salesloft, Gong etc.;
• Have a phone first mindset, live conversations are key to success;
• Are excited to begin a career in tech sales and curious about emerging technologies and startups;
• You have excellent oral and communication skills including writing, speaking, listening and cold-calling that show enthusiasm, energy, and poise;
• Have a phone-first mind set = ready to cold call and book meetings daily.
• Experience working with / selling into non-profit organizations
• A Bachelor's degree from an accredited University is strongly preferred
  
  

Benefits

• 30 days off
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• English learning courses (50% reimbursement, up to $1,000 annually).
• Relevant professional education (50% reimbursement, up to $1,500 annually).
• Gym or swimming pool (50% reimbursement, up to $500 annually).
• Coworking (up to $250 monthly).
• Remote working.
• Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.

APPLY HERE: https://boards.greenhouse.io/fundraiseup/jobs/4546940005 

PANAMA POSITION

°FULL ENGLISH POSITION°

°FULL AVAILABILITY FOR DIFFERENT SCHEDULES°

About us:

Connect International, LLC is a leading near shore call center located in Panama City. With over 40 years of experience in the collection industry, we offer a range of specialized services including debt collections, quality assurance and monitoring, customer satisfaction surveys, administrative assistance, and more. Our team is dedicated to providing excellent support and solutions to our clients' diverse needs.

We are looking for self-driven and highly motivated people to join our company as third party and first party collection representatives.

The collector, focuses on making outbound and receiving inbound calls to be attended within the guidelines and goals established by the company. The agent is responsible for meeting monthly goals.

Required Skills

• Ability to communicate clearly, effectively and positively with the consumer as well as co-workers
• Ablility to create rapport with the consumer and able to negotiate
• Ability to solve problems and find appropriate solutions
• Collections experience is a plus

Why Connect International, LLC?

Joining Connect International means joining a team dedicated to excellence. Here, you'll have the opportunity to make a real impact, contributing to our continued success and growth. We offer a supportive work environment, opportunities for professional development, and competitive salaries.

Ready to Join Us?

If you're ready to take the next step in your recruitment career and make a difference with Connect International, LLC, we want to hear from you! Apply now and embark on an exciting journey with us.

To apply for this position, please keep in mind we will request you to have the following documentation ready to turn in the day of the interview:

• Updated English Resume
• Copy of ID front and back (Color copies)
• Updated Police Record
• Original Health Certificate.
• 2 pen signed personal recommendation letters. (NO DIGITAL OR SCAN SIGNATURE, NO FAMILY MEMBERS)
• Previous Job reference letter (Original, No copies, With color)
• 2 ID size photos
• Copy of high school diploma

APPLY HERE: https://www.linkedin.com/jobs/view/4192486032/?eBP=CwEAAAGVzrSnzAp83mf6T2H3tMBKJH9uQodji5fFuLGab9Gx9dV1BZ9_YvGN9XLSpUtWlICwuXLvbbIcf92g721ODd_ekULMu5jlZr6LxNzbGGwE2STaU_5kcHSXs2pUvb8Pk5vg1vvZvHqIiwQc0uvVCcoFQB6GyFPOWuCOPf429sqhnQcWxl-thJ4qIp6wOIv-ADlBLTQYTIEgHqiZYnh1ZMAT-Tpyg3QIHfgeULN8ajne0fPl48zC8NWFZAMdeFQ-Wf7d0mD575Ri6Z_seaIQikPKcjA3pPL__oUFB66DUffIh55KzyKLEnqa8aNyUSLMjMSs6fd72Z4Rj-EfUW5Pfa4d9lEabMVQmHsb0hCyAwkZjz38oJarldlj-E6hriJqXSXX2GgK71-D5J6Pd1eHk-bbIwoWxKi2ar1WicCh88l4TkvCVpNaIw-3L12HolizCqLKY_I9nvdBF_SFNyMfNNDmm9t0bIIL9qjhps73iYQo5ggNDPz3CIkj&refId=RECBe08%2BPS4Oj1JyQAovyg%3D%3D&trackingId=9LdfMVcCYcQZJvFgptMKDA%3D%3D&trk=flagship3_search_srp_jobs