We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Customer Service Representative.
Responsibilities:
Required Skills and Qualifications:
***** READ BEFORE APPLYING *****
Important company it’s looking for call center agents for their customer service department with advanced english skills to work from home.
Requirements:
-Be over 18 years of age.
-English level of at least B2.
-High school bachelor degree.
-At least 1 year of call center experience.
Responsibilities:
1. Identify problems and search solutions to offer answers to solve questions from
customers using the given channel of communication.
2. Document correctly the data base using the given tools in order to keep track of
costumer’s request through data entry
3. Meet established individual and team performance targets, including customer
service, productivity and quality standards.
4. Follow up on the costumer’s issue until is solved such as requests, transactions,
information changes or any other issue addressed by the customer.
In case your profile is selected a recruiter will be calling you, please be prepared.
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Customer Service Representative.
Responsibilities:
Required Skills and Qualifications:
***** READ BEFORE APPLYING *****
Important company it’s looking for call center agents for their customer service department with advanced english skills to work from home.
Requirements:
-Be over 18 years of age.
-English level of at least B2.
-High school bachelor degree.
-At least 1 year of call center experience.
Responsibilities:
1. Identify problems and search solutions to offer answers to solve questions from
customers using the given channel of communication.
2. Document correctly the data base using the given tools in order to keep track of
costumer’s request through data entry
3. Meet established individual and team performance targets, including customer
service, productivity and quality standards.
4. Follow up on the costumer’s issue until is solved such as requests, transactions,
information changes or any other issue addressed by the customer.
In case your profile is selected a recruiter will be calling you, please be prepared.
Buscamos agentes de ventas motivados y energéticos para unirse a nuestro equipo!
Responsabilidades:
Requisitos:
Beneficios:
Estamos ubicados en Santo Domingo, Distrito Nacional.
Horario: Lunes a Viernes de 7:00am - 4:00pm.
Te estamos buscando, postula con nosotros:
Requisitos:
Funciones principales:
Competencias requeridas:
Se Ofrece:
• We offer customer service representative positions (inbound calls) (ON SITE).
• We don't have work from home.
• We have Sudenlink and Optimum project (both works for Altice USA)
• We offer Transportation after 8:00 PM and Door to Door after 9:00 PM (there is no transportation for the training).
• We offer a food subsidy (50 pesos per day) Deposit on each quincena.
• Our training schedule is from 8:00am to 5:00pm weekend off and from 1:00pm to 10:00pm weekend off (The one from 1:00pm to 10:00pm include transportation to your house at 10:00pm)
• For production (after training), we have a window time for the schedules between 7:00 a.m. and 10:00 p.m (it means that your schedule can be from 7 to 4 from 8 to 5 from 9 to 6 from 10 to 7 from 11 to 8 from 12 to 9 etc...)
• We pay *DOP$150* per hour for training and *DOP$150* per hour for production but in production after *6 month* we pay *DOP$160* per hour and after *12 month* we pay *DOP$170* per hour also you can earn *KPI BONUS DOP$5,000* and an *EXCEPTIONAL BONUS DOP$7,840*, those bonuses depends of your metrics is UP TO you earn more, also we have overtime.
• We offer birthday bonus of $1,000 pesos after 3 month working with us.
• We offer Benefit Cooperative
• We offer Pricemart subscription and renewal.
• We offer ARS Humano insurance.
• We are located at Zona Franca San Isidro (second door), Aut. San Isidro, Santo Domingo Este.
Liderar las actividades del equipo asignado relacionadas con la experiencia de las llamadas de los clientes, para lograr los objetivos operacionales, optimizando las herramientas de calidad y medición de desempeño.
Responsabilidades:
Competencias
Requisitos
- Experiencia mínima de 2 años como Supervisor de Call Center de Cobro Telefónico.
- Estudios universitarios avanzados
- Conocimiento de todo nivel de mora ( cartera separada )
- Residir en zona 1 o zonas aledañas
- Vehículo propio
- Disponibilidad de horario
Competencias:
- Orientación a resultados
- Liderazgo
- Coaching
- Toma de decisiones
- Capacidad de negociación
- Capacidad de análisis y solución de problemas
Ofrecemos:
- Salario Q4,000.00
- Atractivo paquete de comisiones
Requisitos:
Requisitos:
Requisitos:
Competencias:
Ofrecemos: