HR Generalist - Remoto

Description

KonnectCX is seeking a proactive and detail-oriented HR Generalist to join our growing team. This role is pivotal in ensuring smooth HR operations, focusing on HR management, payroll administration, and compliance. The HR Generalist will work closely with leadership and staff to foster a supportive, efficient, and people-centric environment while ensuring policies and procedures are consistently applied across the organization.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2+ years of experience in HR management and payroll processing (preferably in a BPO or service-oriented environment).
• Strong knowledge of labor laws, payroll regulations, and compliance standards.
• Proficiency in HRIS/ATS systems and Microsoft Office/Google Workspace.
• Excellent communication skills (English proficiency required; bilingual is a plus).
• Ability to maintain confidentiality and handle sensitive information with professionalism.
• Strong organizational skills and attention to detail.

Responsibilities

• Oversee daily HR operations including employee relations, onboarding, offboarding, and compliance tracking.
• Manage payroll processing and ensure accuracy in employee compensation, benefits, and statutory deductions.
• Serve as the main point of contact for employee inquiries regarding HR policies, benefits, and payroll.
• Maintain and update HR records, ensuring data integrity and compliance with company policies.
• Support recruitment and selection processes, including coordination with hiring managers.
• Assist in developing and implementing HR policies, procedures, and employee engagement initiatives.
• Prepare HR reports and provide insights to management for decision-making.
• Handle employee disciplinary actions, conflict resolution, and performance management support.

Nice to Have

• Experience working in a remote-first or BPO environment.
• Familiarity with ATS/HRIS systems.
• Knowledge of regional payroll practices.
• Certification in HR (SHRM, HRCI, or equivalent).
• Experience with employee engagement and retention strategies.

Working Conditions

• Remote role – flexibility to work from home with reliable internet connectivity.
• Full-time position with standard working hours aligned to U.S. EST time zone.
• Collaboration across multicultural, global teams.
• Dynamic and supportive work environment with growth opportunities.