September 30, 2020Have an account? Sign in.
Essential Duties and Responsibilities
Responsible for the collection of payments of delinquent loans.
Work daily queue efficiently and effectively to facilitate contact with members to determine the reason(s) for delinquencies and assist in the development of a plan to bring their account/loan current, i.e. workouts, extensions, payment plans, etc.
Review credit reports on members overall payment history to determine probable outcome of loans.
Expire and revoke credit cards and lines of credit when necessary.
Review, create and submit files on collateral that should be repossessed.
Research member accounts when notified by member that the delinquency is due to an error; correct or reconstruct accounts as necessary.
Post loan payments and give overrides to branch personnel to rectify account status.
Skip-trace members when necessary.
Contact members regarding accounts with overdrawn ATM activity, loan payments or deposits returned NSF.
Recommend members for financial counseling.
Prepare charge-off documentation to submit loans for charge-off to management.
Minimum two years collections experience in a financial institution collecting on secured and unsecured accounts preferred; knowledge of laws, regulations and procedures dealing with delinquency control and collection procedures and skip tracing experience
Working knowledge of bankruptcy and legal procedures
If you are interested in this role, please send a copy of your resume to email@example.com
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