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PART TIME CUSTOMER CARE REPRESENTATIVE

Publicado: 2025-01-07 19:29:40

Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions.

The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out!

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Jornada: parcial Contrato: fijo Locación: presencial
POSTULAR
THRIVE BY SHOPVENTORY

REMOTE BILINGUAL SPANISH REPRESENTATIVE

Publicado: 2025-01-07 19:25:03

Description

Our Bilingual Spanish Representative team starts between $37,000 - $40,000 per year ($17.75 an hour base wage and an additional $1 an hour in differential pays) plus bonus.

Representante Bilingüe en Español

Nuestro equipo bilingüe en español comienza entre $ 37 000 y $ 40 000 por año ($ 17,75 por hora de salario base y $ 1 adicionales por hora en salarios diferenciales) más bonificación.

What will I do as a Bilingual Spanish Representative?

Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.

Duties And Responsibilities

  • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
  • Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
  • Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
  • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
  • Engage in a conversation with people from all walks of life.
  • Every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role.

¿Qué hare como Representante Bilingüe en Español?

¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.

Deberes y responsabilidades:

  • Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades.
  • Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales.
  • Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados
  • Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio.
  • Participe en una conversación con personas de todos los ámbitos de la vida.
  • Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto.

Why Afni?

Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.

As a Bilingual Spanish Representative, you will get:

  • Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
  • Full time hours. 40-hour work week.
  • Job Stability. We’ve been in business since 1936.
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Annual Performance Reviews. We reward your good work with more money.

APPLY HERE: https://myjobs.adp.com/afniexternalcareers/cx/job-details?__tx_annotation=false&prc=RMPOD3&rb=LinkedIn&reqId=5001039769400 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
AFNI, INC

REMOTE CONTACT CENTER AGENT I (BILINGUAL NATIVE SPANISH & ENGLISH)

Publicado: 2025-01-07 19:23:23

Why join this team

Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.

We are seeking highly skilled Contact Center/Customer Service Agents with expert-level Spanish language abilities and confirmed fluency in both Spanish and English. The ideal candidate will possess strong verbal and written communication skills in Spanish and be able to clearly articulate in English, ensuring seamless and professional interactions with members in both languages. Candidates will undergo a language assessment to evaluate their ability to understand, read, and write in both languages.

Schedule: Initially, the working hours will be 8:45 AM - 5:15 PM, Monday through Friday, with a rotating Saturday shift. However, please note that this schedule is subject to change based on performance and business needs after six months.

What You'll Do

  • Regardless of seniority or role, uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.
  • Utilize the service excellence model to become a trusted advisor and deepen member connections by identifying members’ needs and presenting the features and benefits of UNFCU’s products and services.
  • Provide internal and external member service by responding to calls, emails or chats in all inbound queues related to product information, account details, debit/credit card inquiries, establishing new accounts for existing members, etc.
  • Identify, research, and resolve member issues by providing knowledgeable and professional service. When needed, escalate concerns using appropriate channels.
  • Comply with Contact Center Key Performance Indicator (KPI) goals such as adherence to schedule, average handle time, quality scores, etc. Actively seek and implement feedback from assigned supervisor to ensure performance expectations are met.
  • Attend meetings, trainings and organizational events, as directed by management.
  • Perform additional responsibilities as assigned.


What We're Seeking

  • High School diploma, General Education Development (GED), or high school equivalent certificate. Some college coursework is preferred.
  • Minimum two years of experience in a call center environment.
  • Excellent oral and written communication skills
  • Must be service excellence driven, with a professional attitude and empathy
  • Ability to work independently and in a team environment


What Makes You Stand Out

  • Call center experience; strong customer service experience
  • Bilingual in (native) Spanish & English, and can demonstrate proficiency in both languages.

APPLY HERE: https://careers-unfcu.icims.com/jobs/1885/remote-contact-center-agent-i-%28bilingual-native-spanish-%26-english%29/login?mobile=false&width=870&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300 

 

Who We Are

UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.

UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
UNFCU

BILINGUAL CALL CENTER REPRESENTATIVE - FLORIDA

Publicado: 2025-01-07 19:21:28

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Bilingual Call Center Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

  • Answers telephones and responds to basic customer questions and/or forwards to appropriate personnel and provides consultancy utilizing knowledge and expertise on insurance and healthcare.
  • Develops and implements general insurance and health care policies in accordance with state and federal laws and provides expertise to investigate and adjudicate claim characteristics that do not match policy provisions.
  • Responds to provider appeals and meets with providers to resolve problems/issues. Advises provider review councils, state officials and works with organized healthcare groups and associations on various medical issues related to insurance and healthcare programs.
  • Processes calls in a manner that ensures service level agreements (SLAs) are met or exceeded. Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
  • Interfaces with team members, management, and customers in reference to customer service issues. Review and recommends modification to procedures and workflow as necessary to ensure efficient and effective processing of transactions.

What we're looking for

  • Bilingual proficiency in English and Spanish is required
  • 2 or more years of customer service experience in any industry
  • Knowledge of basic help desk software, computer software and Microsoft Office applications
  • Strong problem-solving skills to bring inquiries to effective resolution
  • Strong customer service skills with an emphasis on written and oral communication to respond to inquiries professionally
  • Ability to understand your role on a team and identify the correct stakeholders to consult to resolve client inquiries

What you should expect in this role

  • Call Center Hours of Operation: 7:00 AM – 6:00 PM candidate must be able to work any assigned 8 hour shift between these hours.
  • This is a remote position for candidates living in the state of Florida
  • Video cameras must be used during all interviews, as well as during the initial week of orientation.
  • Full-time (40 hours a week)
  • Most benefits start on first day of employment
  • Remote (work from home)
  • In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload . Greater speeds will of course provide better performance.
  • To Test your internet download and upload speed:
  • Go to Google
  • Search for Internet Speed Test or click here .

 

APPLY HERE: https://jobs.gainwelltechnologies.com/job/Any-city-Bilingual-Call-Center-Representative-Remote-Florida-FL-99999/1241990500/?utm_source=LINKEDIN&utm_medium=referrer 

 

 

The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
GAINWELL TECHNOLOGIES

SPANISH BILINGUAL CUSTOMER SERVICE REP (REMOTE)

Publicado: 2025-01-07 19:19:43

*This is a DIRECT HIRE position with Allied Solutions*

Ensures deliver of excellent customer service to English and Spanish callers while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism without direct supervision. Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance. Canceling of Auto CPI per procedures and lender particulars. Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures and to resolution. Working level 3 inbox emails.

NOTE: This is a REMOTE DIRECT HIRE position with Allied Solutions

Job Duties And Responsibilities

Inbound Calls (75%):

  • Handle incoming borrower, agent and lender calls at a professional level
  • Accurately compose written information for loan histories
  • Accurately verify, key and/or memo insurance information in relation to all Creditor Placed Insurance (CPI) product types and CPI cancels
  • Ability to follow up and resolve customer problems or issues
  • Mentor fellow co-workers as requested by supervisor
  • Report any system and related issues
  • Correctly work Mortgage, Escrow, Commercial, Condo and Flood accounts.
  • Keying escrow premium
  • Resolving difficult accounts / problem solving
  • All accounts need worked in accordance to all regulations
  • Taking ownership of account to assure further escalation does not transpire
  • Level 3 inbox emails from borrower to help rectify outstanding issues

Metrics (10%):

  • Meet set goals and assigned workload expectations for productivity
  • Meet and exceed Quality audits and metrics
  • Ability to be coached and learn from previous errors and know what is needed to improve
  • Meet monthly regarding scorecard metrics

CPI Cancel (15%):

  • Review insurance policies for compliance and lender requirements as well as cancel vehicle CPI policies
  • Assure CPI Cancel protocol/procedures are being followed
  • Quality must be maintained to minimize premium loss

Qualifications (Education, Experience, Certifications & KSA)

  • High school diploma required
  • Ability to distribute and exchange information with others
  • Strong attention to detail and organization skills required
  • Strong problem solving and analytical abilities required
  • Dependable and reliable
  • Ability to acknowledge and respect confidential information
  • Excellent telephone, written and verbal communication skills with strong customer service focus
  • Professional interaction with employees, peers and customers required
  • Ability to answers questions, correct errors and resolve discrepancies
  • Ability to learn quickly
  • Ability to remain composed and effective under pressure

APPLY HERE: https://hq.wd12.myworkdayjobs.com/Allied_External/job/Dakota-Dunes-SD/Spanish-Bilingual-Customer-Service-Rep--REMOTE-_R-009098?source=LinkedIn  

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
ALLIED SOLUTIONS LLC

REMOTE TELESALES ASSOCIATE USA - BILINGUAL (SPANISH/ENGLISH)

Publicado: 2025-01-07 19:18:13

Telesales Associate - Remote USA (located in TX, NC & SC)

Start Date: February 10, 2025

About Just Energy:

Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Currently operating in the United States and Canada, Just Energy serves both residential and commercial customers with essential needs, including electricity and natural gas; health and well-being, such as water quality and filtration devices; and utility conservation, bringing energy efficient solutions and renewable energy options to consumers.

Just Energy is the parent company of Amigo Energy, Filter Group Inc., Hudson Energy, Interactive Energy Group, and Tara Energy.

Your opportunity:

As an inbound Telesales professional you will have a pivotal role assisting the company achieve our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible to maintain a high level of energy and enthusiasm to keep prospective customers engaged, as well as to meet sales goals on a regular basis. Good communication skills and a strong customer focus are essential qualities for success in this role.

Requires reliable commitment to the full schedule, with work hours from 11:00am CST to 8:00pm CST (Monday-Friday) and 9:00am CST to 6:00pm CST (Saturday & Sunday)

Responsibilities:

  • Answering inbound sales calls from customers and effectively communicate pricing, promotions, and special offers to drive sales conversions.
  • Efficiently navigating our order entry system(s) as necessary
  • Tailor sales pitches and solutions to address their specific needs and demonstrate how the service can meet those needs effectively.
  • Accurately documenting interaction details
  • Meeting Key Performance Indicators (sales process, call quality, attendance, and call conversion, and product selection)
  • Build rapport and establish positive relationships with customers to foster trust and loyalty.
  • Staying educated on corporate initiatives, market changes and process changes.
  • Stay up to date with product features, specifications, pricing, and any updates or changes. Articulate product details clearly and accurately to potential customers, highlighting key selling points.

Requirements:

  • High school diploma or equivalent (College or university education is a plus)
  • Proven track record in sales, preferably in a call center or Telesales environment
  • Excellent verbal communication skills with the ability to build rapport and engage customers. (Spanish proficiency a plus)
  • Persuasive and confident sales approach with strong negotiation skills
  • Active listening and consultative selling abilities
  • Results-oriented mindset with a focus on achieving and exceeding sales targets.
  • Strong computer skills with the ability to utilize multiple systems simultaneously
  • Must be available to work days/times as required by business needs - 4 weekdays and 1 weekend day
  • Must have access to high-speed internet, hardwired connection is preferred

Benefits:

  • Paid training.
  • Work from home
  • Retirement Saving Options
  • Health & Dental Insurance
  • Company paid Short-term Disability & Life Insurance
  • Employee discount opportunities
  • Personal development resources
  • Health & Wellbeing tools & resources

APPLY HERE: 

 

 

Who We Are:

Energy, Opportunity, and Growth are core to your way of being and are essential to succeed with us.

Energy - Energy is at the core of everything we do. Whether it's our products or our enthusiasm to excel, we are driven by a firm sense of action to achieve exceptional results, underscored by a distinct family and community spirit.

Opportunity - Just Energy is synonymous with opportunity. Our dynamic and diverse group of companies offers unparalleled opportunities to contribute to our corporate success with a host of initiatives, projects, and resources designed to promote personal and professional development and growth.

Growth - Take your career to the next level with a leading North American energy company poised to lead the retail and green energy industry well into the twenty-first century. Just Energy's range of premier training programs support employee learning and development - a cornerstone of our growth and success.

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JUST ENERGY

CONTACT CENTER REPRESENTATVIE

Publicado: 2025-01-07 19:16:29

At Verisys we are passionate about improving people’s lives. This includes our customers, the patients they serve, our clients, and our team members. A Verisys Contact Center Representative represents the first impression of our organization. They set the tone for the Verisys client experience with the highest standards and purest data.

At Verisys we take tremendous pride in the quality of our data and services; the person chosen for this role will elevate and protect the credibility and integrity of the company within the health care community – patients, providers, payers and our country’s entitlement programs that cover the most vulnerable among us. In this position, you’ll have the opportunity to create and influence a proactive and positive culture as a part of a greater team – one that celebrates successes and enjoys the journey along the way.

Please note this is a remote opportunity but you "MUST" live in one of the following states to be considered: CO, FL, GA, IL, IN, KS, KY, MA, ME, MD, MO, MI, NC, OH, OK, PA, UT, TN, WI, VA

The schedule for this position is 4/10's, from 8am - 8pm EST. Shift's will be determined during the interview process.

Must have 5G high speed internet!!!

Responsibilities:

  • Provide top notch customer service in a fast-paced environment
  • Educate and assist customers and health care providers with Verisys services and data
  • Maintain high-performance metrics around quality, accuracy, as well as customer satisfaction
  • Be able to make sound decisions while keeping the customer and company in mind
  • Ability to work independently while doing what’s best for our customers
  • Involved in all aspects of customer service, including solving problems, answering questions
  • Ability to work with customers to ensure fantastic service
  • Pragmatically and effectively communicate to both internal and external customers
  • Respond promptly and efficiently to incoming requests

Requirements:

  • Ability to create and deliver the best customer experience possible
  • Excellent verbal and written communication skills
  • The ability to work in a fast-paced environment while being organized and using your time efficiently
  • Empathy to customer concerns and ability to display sincere desire to find a resolution
  • Ability to meet strict attendance guidelines
  • Excellent written and verbal communication skills
  • Ability to adjust between technical and functional to meet audience comprehension
  • Strong critical thinking skills with the ability to work through and understand the details to arrive at solutions
  • Highly organized, with ability to multitask to meet or exceed deadlines in a fast-paced, changing environment
  • Uncompromised approach to meet/exceed requirements

Would love to see:

  • Experience in Healthcare or related industry
  • Call center experience
  • Bilingual Spanish/English

Awesome Benefits:

  • $17 per hour
  • Amazing medical, dental, and vision plans
  • Generous Paid Time Off
  • 11 Company Paid Holidays per year
  • Short-Term and Long-term Disability & company paid Life Insurance
  • 401(k) Plan with generous Company Match (100% vesting from day 1)
  • Tuition Reimbursement Program

 

APPLY HERE: https://ats.comparably.com/api/v1/lvr/aperturehealth/eb0a7c91-c454-4b94-8f7b-acf7ead5f3c6 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
VERISYS

SUPPORT SPECIALIST (GEORGIA)

Publicado: 2025-01-07 19:14:44

About Odyssey:

At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding.

About the Role:

As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents and students. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.

What You’ll Do:

  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer issues and complaints, escalating complex cases as needed.
  • Provide accurate information about Odyssey’s services and programs.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve processes and enhance the customer experience.
  • Participate in training and development opportunities to enhance your skills.
  • Meet performance targets and contribute to team goals.
  • Stay up-to-date with company policies and product knowledge.

About You:

  • Must reside in the State of Georgia
  • Zendesk experience is required
  • 1+ years of experience in a customer support role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Customer-focused with a positive attitude and professional demeanor.
  • Ability to work independently and as part of a team.
  • Proficiency in using customer support software and tools.
  • Fluent in English; fluency in Spanish is preferred.
  • High school diploma or equivalent; additional education or certifications are a plus.

Additional Details:

  • This role is a remote position for candidates located in State of Georgia, U.S.
  • Applicants must be currently authorized to work in the United States on a full-time basis.
  • Actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range.

APPLY HERE: https://www.linkedin.com/jobs/view/4117945784/?alternateChannel=search&refId=BftoCSlkmycdxIsSsmJesw%3D%3D&trackingId=Qj5fyj98aqKOZsMX%2BoKdQQ%3D%3D&trk=d_flagship3_search_srp_jobs 

 

 

Our Commitment to Diversity:

Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job.

Why Odyssey:

Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.

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ODYSSEY

CUSTOMER SERVICE REPRESENTATIVE (REMOTE IN FLORIDA)

Publicado: 2025-01-07 19:13:20

Our Opportunity

Do you have an infectious personality and a desire to engage in meaningful conversations while helping others? If you answered yes, this might be the purr-fect role for you!

 

Chewy is revolutionizing the pet industry as one of the fastest-growing e-commerce retailers of all time. We are seeking a full-time, motivated Customer Service Representatives to join our award-winning customer service organization.

 

In this role, you should be comfortable working from home, and you must reside within Florida. Starting wage is $15.50 / hour with opportunities to learn and further develop your skills while working remotely!

We are not looking for order-takers or script-readers – we’re searching for those who can engage with our customers on the phone, have the ability to think critically in the moment, and have a passion for genuinely helping others. Having a love for pets is an added bonus!

What You’ll Do

  • Engage directly with customers who contact us for a variety of topics ranging from helping them shop for their new pet, to finding that perfect chew toy, or even problem-solving when something doesn’t go as planned.
  • Research and problem-solve to determine appropriate solutions for customers, think proactively, and set follow-ups as needed to ensure contact resolution.
  • Operate with understanding, utilize active listening, patience, empathy, and kindness to customers and Team Members alike.
  • Operate with a willingness to learn. We share feedback, we get feedback, and we operate in a culture of being open-minded to grow.
  • Engage with teammates, your direct Manager, and other team members across many levels of the organization using virtual collaboration tools such as Zoom, Slack, and webcams to contribute to an infectious customer-centric culture of collaboration.

What You’ll Need

  • 2 years of customer service experience
  • Demonstrate excellent communication skills (written, verbal, and listening) in a written assessment
  • Ability to multi-task (e.g., maintain a conversation on the phone while navigating on the computer and taking notes) and perform well in a fast-paced environment
  • Proficiency in using computers, both for data entry, as well as for rapid navigation through systems and the internet to search for information to help support our customers
  • Ability to adapt to change with the business needs of the company
  • Flexibility to shift schedule and work overtime as needed by the business unit
  • Must bring proven ability to maintain confidentiality and secure sensitive information
  • High school diploma or equivalent
  • Must be able to pass a background check

Technical Requirements

  • Work area must be large enough to accommodate computer monitors and be free from distractions, including any background noise that impacts the customer experience.
  • Work area acceptable for webcam use.
  • Have a reliable wired, high-speed internet and broadband connection (30 Mbps+ download speed/ 10Mbps+ upload speed (You can test your internet speed at speedtest.net or by contacting your service provider.) Applicants must meet and show this requirement.
  • You provide high-speed internet. We will provide everything else (computer, monitor, keyboard, mouse, headset, webcam).
  • Phone line not required. You must have a cell phone or tablet that can be used for two-factor authentication through Okta Verify. Options for two-factor authentication include:
    • A smartphone or tablet on which the Okta mobile app can be downloaded.
    • A cell phone that can receive SMS messages and phone calls.

APPLY HERE: https://careers.chewy.com/us/en/job/6135629?gh_jid=6135629&gh_src=LinkedIn 

 

Why Chewy Customer Service?

It's not just about us. It is also about what you get. That's why in Chewy Customer Service, you are empowered to become your best.

  • YOU BELONG: Chewy is a place where you can be your authentic self. Our pet parents and partners are from everywhere--different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are empowered to bring their perspectives to deliver on our mission!
  • YOU CAN GROW: Our culture is for those who thrive on delivering results and becoming your best – no matter your role or location.
  • YOU CAN MAKE A DIFFERENCE: You are encouraged to be curious, ask questions, bring ideas forward, and act like an owner in everything that you do.
  • YOU WILL GET SUPPORT: When you join Chewy Customer Service, you will have ongoing training and development, resources, and opportunities to become your best.
  • YOU WILL GET REWARDED: Chewy has you covered when it comes to competitive wages, medical & dental insurance, 401k, plus more! Of course, the biggest perk is the ability to work together with other smart, driven, and passionate Chewtopians who are making an impact each day.
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CHEWY

CUSTOMER SUPPORT ASSOCIATE (SPANISH FLUENCY)

Publicado: 2025-01-07 19:03:41

About Spark Advisors

We're Spark, a mission-driven company helping independent Medicare brokers build the insurance business of their dreams. The vast majority of beneficiaries select benefits with the help of an independent broker, but technology and support for brokers is woefully antiquated. We provide workflows and services to help brokers achieve transformative growth.

In just four years, we've partnered with over 5,000 brokers and enrolled over 140,000 beneficiaries, making us the fastest-growing Medicare brokerage in the country. Brokers love us: during this period of intense growth, we've maintained an NPS of 91 and a client retention rate of 93%, and we've helped brokers grow on average >100% since partnering with us.

It's an exciting time to be at Spark. Our diverse, remote-first team comes from leading technology, healthcare, and insurance companies, and has grown from 40 to 70 in the last year. Most recently, we've raised a Series B from leading investors who share our ambition.

Join us: we're always on the lookout for sharp, talented, empathetic teammates.

Summary

Spark is looking for a Customer Support Associate In this role, you will assist health insurance agents with their inquiries and provide initial support to clients. Your role involves addressing basic issues, escalating complex cases, and ensuring a seamless experience for all stakeholders. You will work closely with internal teams to resolve our clients' problems.

You will report to the Customer Experience Manager and partner with them to create an exceptional experience to our growing customer base.

Please note this is a full-time hourly paid position with a pay range of $25.00 - $27.00 per hour.

Key Responsibilities

  • Support Agents and Clients: Provide first-level support to health insurance agents and clients through various communication channels, including phone, email, and chat.
  • Triage Requests: Efficiently categorize and prioritize incoming requests to ensure timely resolution or escalation to appropriate departments.
  • Issue Resolution: Address common inquiries related to contact and onboarding status, as well as, ad hoc requests from both internal and external customers.
  • Documentation: Accurately document interactions and resolutions in the ticketing system.
  • Feedback Loop: Gather feedback from agents and clients to identify areas for improvement in processes and services.
  • Collaboration: Work closely with other departments to resolve complex issues and improve service delivery.

Skills Knowledge and Expertise

  • Competencies:
    • Strong communication skills, both verbal and written
    • Excellent problem-solving abilities
    • Ability to work independently and as part of a team
    • Proficiency in using ticketing software and other communication tools
    • Strong organizational skills with attention to detail
  • Qualifications:
    • Previous experience in customer service or support roles, preferably in the health insurance industry
    • Fluency in Spanish is required
    • High school diploma or equivalent; additional qualifications in healthcare or insurance are a plus

Compensation

Hourly Range

$25—$27 USD

Why you should join our team

By joining Spark, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup where you will have a profound impact on the brokers and beneficiaries we serve. And you'll learn, grow, be challenged, and have fun with your team while doing it.

We strive to help you and your family thrive. We're committed to supporting your happiness, healthiness, and overall well-being by providing a comprehensive benefits program. In addition to your base salary, we also offer:

  • Equity compensation
  • Health care, including dental and vision through our PEO Sequoia
  • Flexible work location; co-working available
  • 401k
  • Paid Time Off
  • Monthly Remote Work Stipend (help cover costs of home-office needs)
  • Paid Parental Leave
  • Up to 12 weeks for birthing parents
  • Up to 8 weeks for non-birth parents
  • 11 paid holidays
  • 2 week sabbatical at 5 years of employment
  • Wellbeing Perks through SpringHealth, OneMedical, PerkSpot, and SoFi

APPLY HERE: https://job-boards.greenhouse.io/sparkadvisors/jobs/4453609008?gh_src=25a19f4d8us 

 

 

At Spark, we are committed to hiring the best team to serve our clients regardless of their background. We need diverse perspectives to reflect the diversity of our problems and the population we serve. We look to hire people from a variety of backgrounds, including, but not limited to, race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

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SPARK

SALES SUPPORT REPRESENTATIVE: BILINGUAL SPANISH & ENGLISH

Publicado: 2025-01-02 16:58:33

What We Offer:At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

 

 

 

What does a Bilingual Sales Support Representative really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it’s time to imagine what it’s like being a Sales Support Representative.

 

As a Bilingual Sales Support Representative, you will:

 

  • Research and resolve issues reported by the client's end-users via phone, email, and chat support. 

  • Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads. 

  • Document all information on customer interaction according to standard operating procedures.

 

Requirements:

 

  •  Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.

  • Must be willing to complete an assessment that includes a typing test of 35 wpm

  • Great communication skills, written and orally

  • Demonstrate strong abilities to work independently and as a team player

  • Must be adaptable and flexible, demonstrating abilities to work with process and information changes

  • Experience using Salesforce is a big plus

  • Must be at least 18 years of age

  • Must have at least a High school diploma or GED

  • Must be willing to participate in a background screening 

  • This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)

  • Must be fluent in both Spanish and English Languages (written and verbal)

 

Recommended:

 

  • Experience with phone, email and live chat support 

  • Experience in customer service, sales, billing, collections, or technical support

APPLY HERE: https://jobs.eu.humanly.io/jobs/b12ea566-da12-4803-82d9-e2a3c97a6633?source=LinkedIn 

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TASKUS

BUSINESS DEVELOPMENT REPRESENTATIVE - FREELANCE - SPANISH MARKET

Publicado: 2025-01-02 16:55:31

We are a global leader in Lead generation and we power the growth of 200 clients across 15 countries in Europe & North America.

 

Dolead runs paid marketing campaigns faster, integrates customer data with confidence and generates sales-ready leads at a fixed cost per lead.

 

We’re looking to add a Business Development Representative to our team to support our growth in the European Market : you will be responsible for generating new leads and setting appointments for our Account Executive team, targetting prospect on the Spanish & UK market.

This is a freelance role - full remote from EMEA (+/- 2h from France)

Daily base rate + attractive incentive (bookings & closings) ! 

Your missions:

  • Generate new leads through a variety of channels, including email, LinkedIn, video, cold calling, ..
  • Help build lists of potential companies by doing extensive research
  • Qualify leads and determine their interest in Dolead's products and services
  • Book meetings for Account Executives
  • Track and report on outbound activities
  • Stay up-to-date on industry trends and best practices
  • Learn and follow the Sales process

Your profile:

  • 1 - 2 years of successful experience in a sales or business development role
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team
  • Fluent/Native in Spanish & English
  • Proficient in the use of CRM software, such as HubSpot.
  • A passion for sales and result-oriented

What you will find at Dolead:

  • Fun and collaborative work environment
  • Competitive rate & incentive system 
  • Opportunity to work with a talented team of professionals.
  • Fully Remote role

APPLY HERE: https://dolead.teamtailor.com/jobs/5382250-business-development-representative-freelance-spanish-market 

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DOLEAD

INTERNATIONAL OPERATIONS ASSOCIATE – SPANISH SPEAKING

Publicado: 2025-01-02 16:51:38

Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.

About The Role

We’re looking for a strategic and resourceful International Operations Associate to join our high-growth, high-impact team at Fora. As Fora expands into new markets, this role will play a pivotal part in driving our global operational strategy, ensuring market readiness, and driving the success of our travel advisors worldwide. Reporting to the International Operations Director, this role is an excellent opportunity for someone who excels at solving complex challenges, and is eager to contribute to a fast-growing startup.

This role is based in New York City with 4 days a week (M-Th) at our office in FiDi/Tribeca.

Key Responsibilities

Financial & Business Operations (50%)

  • Collaborate with cross-functional teams to establish financial processes, including payments, invoices, and compliance workflows.
  • Conduct in-depth research on local regulations and operational requirements to ensure compliance and readiness for new market entries.
  • Partner with the product team to identify and implement platform localization needs, aligning with regional needs and business goals.
  • Assist in setting up new work streams and operational infrastructure as required to support global scalability.
  • Support CRM and sales workflows using tools like Hubspot, Intercom, and web platforms.

SOP & Training Development (30%)

  • Create and update Help Center articles, FAQs, and training materials tailored to the unique needs of local markets.
  • Develop, maintain, and organize Standard Operating Procedures (SOPs) to document key internal processes.
  • Analyze regional KPIs and data trends to identify areas for operational improvement.
  • Conduct research to identify regional gaps in Fora’s global training programs and propose tailored solutions.

Advisor Support (20%)

  • Own and manage the inbound support queue, ensuring timely and high-quality responses to advisors.
  • Build reporting frameworks to capture regional advisor insights, interests, and areas of opportunity.
  • Host office hours and live support events to address advisor issues and provide proactive guidance.

Requirements

  • 1-3 years of professional experience, including internships or part-time roles, ideally in a high-growth startup or in project management/operations.
  • Bachelor's degree in Business, Finance, or a related field, or equivalent experience.
  • Fluency in English and Spanish, with strong written and verbal communication skills.
  • Exceptional organizational skills, with the ability to document processes and distill complex information into actionable insights.
  • Ability to analyze data, identify key themes, and generate actionable insights.
  • A passion for supporting customers (advisors), understanding their needs, and driving their success.
  • Comfort working in a fast-paced startup environment, with the ability to pivot and manage multiple priorities effectively.

Strongly Preferred:

  • Exposure to finance and/or legal operations is a strong plus.
  • Familiarity with CRM systems (Hubspot, Salesforce, Pipedrive, or equivalent)
  • Familiarity with support tools (Intercom, Zendesk, Drift, or equivalent)
  • Experience in customer support or a related field, preferably in a tech.

Compensation

Salary: $60-70K + equity. Other benefits include:

  • Unlimited vacation
  • Health Insurance (including an option completely covered by Fora HQ)
  • Dental & Vision Insurance
  • ClassPass Memberships
  • 401k plan
  • Commuter Benefits
  • Supplemental Life Insurance
  • Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views

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FORA TRAVEL

BILINGUAL (ENGLISH/SPANISH) CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-01-02 16:44:32

InteLogix is seeking a Bilingual (English/Spanish) Customer Service Representative to join our organization, onsite.  In this role, you will be the first point of contact for our customers, providing assistance, resolving issues, and ensuring a positive experience.  The ideal candidate will have excellent communication skills, problem solving abilities and a customer-focused mindset.

 

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

 

What’s the Role About?

If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

  • Are you energetic, enthusiastic with an engaging personality?
  • Are you driven to deliver effective results while providing excellent customer service?
  • Do you have extraordinary communication skills?

What’s in it for YOU?

  • Paid Training
  • Medical, Dental, and Vision Insurance
  • Paid Time Off
  • Employee Discounts
  • Full-time, non-seasonal
  • Career Advancement
  • Early access to earned wages via PayActiv
    • Access up to 50% of earned wages (capped at $500 per pay period)
  • Salary Range: Starts at $12.00 - Up to $15.00/hour pay is determined by scope of responsibility within the role, your experience, location and other job related factors

Responsibilities

  • Serve as the primary point of contact for customers via phone
  • Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions
  • Maintain a thorough understanding of products, services and policies to effectively assist customers
  • Accurately document customer interactions and transactions across all tools/platforms
  • Collaborate with other departments to resolve customer issues and escalate complex problems as necessary
  • Strive to exceed customer satisfaction goals and performance metrics
  • Continuously seek opportunities to improve the customer experience and streamline processes
  • Stay updated on product knowledge and industry trends to better assist customers
  • Ability to work within the defined hours of operation with flexibility needed on weekends and holidays

Qualifications

What We Look for in a Candidate:

  • Must be 18 years of age or older
  • High School Diploma or equivalent
  • Ability to remain engaged on the phone throughout the entirety of your shift with minimal to no distractions and constant sedentary work
  • Possess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phone
  • Typing Assessment required
  • Schedules vary based on job related factors 
  • Superb attendance, so you can be there when our customers need us

All job offers are contingent upon: 

  • Completion of drug screen
  • Completion of background check
  • Required to register fingerprints (if applicable)

APPLY HERE: https://careers-intelogix.icims.com/jobs/4249/bilingual-%28english-spanish%29--customer-service-representative-%28onsite%29/job 

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IMPORTANTE EMPRESA

FIELD CUSTOMER SUPPORT SPECIALIST (COLLECTIONS)

Publicado: 2025-01-02 16:39:08
Field Customer Support Specialist (Collections)

Location: Miami/Hollywood, FL

 

Who We Are

At Acima, our mission is to empower individuals and families by providing accessible Lease-To-Own solutions that enhance their quality of life with ease of access to the things they need and want. We can provide this access by being a leader in the Lease-To-Own space where we offer customers the ability to acquire their dream products without the constraints of traditional Financing. At Acima we currently have over 30,000+ retail partners and are growing daily! Through innovation, integrity, and dedication to customer satisfaction, we are the premier choice for leasing services, enriching the lives of our customers one lease at a time.

 

The Role

The Field Customer Support Specialist (collections) is responsible for managing customer accounts and meeting Company collections expectations by resolving past due accounts. This role may utilize a Company vehicle to complete customer home field visits and product returns in a manner consistent with Acima standards, policies, and procedures.

 

Compensation

The Field Customer Support Specialist position is paid hourly in accordance with Acima’s usual payroll procedures. In addition to a starting hourly rate of $20 per hour, the position may be eligible for various bonus and/or incentive programs in effect. To be eligible to receive bonuses or incentives, the role must be actively employed and meet all other requirements established in the bonus or incentive plan; unless otherwise required by applicable state or local law

 

Key Responsibilities

  • Coordinate with collections team to assist in resolving past due accounts
  • Maintain accurate records of past due account activity
  • Maintain accurate records of all field activity
  • Complete customer field visits in a timely manner as assigned
  • Complete customer product returns as scheduled
  • Keep assigned vehicle(s) clean and maintained
  • Follow all safety and product handling procedures
  • Handle sensitive payment information securely

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • Valid state driver’s license with For-Hire (F) Endorsement and good driving record
  • Excellent communication and customer service skills
  • Ability to talk on the phone when needed
  • Ability to lift and move heavy items
  • Capable of using basic technology
  • Proficiency in Microsoft Office Suite and other relevant software applications
  • Ability to work independently and with others
  • Organized, with time-management skills
  • Past collections or door to door sales experience or familiarity with the leasing industry is preferred

Why Work For ACIMA?

  • Award Winning Culture
  • Career Growth Opportunities!
  • Weekly Pay!
  • Bonus potential (based on performance)
  • Full Benefits (Health, Dental, Vision), Life Insurance, LTD, STD, FSA, 401k, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Legal Insurance, Accident Insurance, Limited Purpose Plan, Identity Theft Protection Plan, Hospital Indemnity, Critical Illness
  • PTO
  • 401k Match
  • Discounts from Acima partners
  • FSA/HAS

Expected Hours of Work

This is a full-time position. The days and hours of operation are Monday through Sunday. The days and hours that you will actually work will vary, but will include evenings and weekends.

 

APPLY HERE: https://myjobs.adp.com/racbrandsexternal/cx/job-details?__tx_annotation=false&rb=LINKEDIN&reqId=5001091073500 

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ACIMA

SEARCH CONTENT MODERATOR - MEXICAN SPANISH

Publicado: 2025-01-02 16:33:55

Location:

San Antonio, TX, United States

 

Work environment:

In-person

 

Expected pay amount3

17.00 USD Per Hour

 

Schedule:

Monday-Friday, 8AM-5PM

 

Assignment length:

Contract

Job description

HireArt is helping A Generative AI Company find Search Content Moderators to help improve the relevance of search engine results. No experience required. In this role, you'll work on a long-term search evaluation project focused on understanding user intent and search result relevance.


Our ideal candidates will be tech savvy and able to closely follow written instructions. They will also have strong problem-solving skills and attention to detail, so people with experience as a customer service representative, tech support specialist,  IT specialist, teacher, administrative assistant, medical assistant, receptionist, or retail associate are encouraged to apply.


This role will be performed on-site at our client’s Uptown Central San Antonio office. 

 
Key Responsibilities:
 
  • Evaluate and grade search results based on your knowledge of Mexican Spanish and culture to enhance the relevance of search evaluations.
  • Analyze user intent behind search queries to optimize search result grading.

Requirements

  • No prior experience required. People with some college experience or a military background are encouraged to apply
  • Tech-savvy, with a preference for candidates familiar with Mac operating systems.
  • Ability to work both independently and collaboratively within a team.
  • Strong analytical and problem-solving skills.
  • Ability to follow directions and perform time-sensitive tasks accurately and efficiently.
  • Able to commute to San Antonio, TX (near the airport) and work in-office, Monday - Friday, from 8AM to 5PM.

Benefits:
  • Pre-tax commuter benefits
  • Employer (HireArt) Subsidized healthcare benefits
  • Flexible Spending Account for healthcare-related costs
  • HireArt covers all costs for short and long-term disability and life insurance
  • 401k package

APPLY HERE: https://app.hireart.com/apply/27f3b9f0?c=t&utm_campaign=linkedin-p2-Normal&utm_medium=external&utm_source=linkedin 

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HIREART

SEARCH RELEVANCE ANALYST WITH SPANISH 

Publicado: 2025-01-02 16:26:50

 

 

RESPONSIBILITIES

  • Annotate and label data in the target language to support machine learning and artificial intelligence projects. 
  • Evaluate and improve the quality of annotated data
  • Collaborate with a team of annotators
  • Adhere to project guidelines and deadlines
  • Experience in annotation or a related field is a plus

 

REQUIREMENTS

  • Full professional fluency in: Spanish (min. C1)
  • Fluency in English (min. B2)
  • Active social media user - familiar with trends
  • Able to work in a dynamic and fast paced environment
  • Able to understand complex guidelines and follow them
  • Nice to have: Interest in AI/Machine learning

 

Technical requirements:

  • Fast internet connection
  • Updated hardware with latest OS

 

PROJECT OVERVIEW

  • Employment: Full-time (40 hours/week), 
  • Schedule: Working 5 days a week: Monday to Sunday
  • Shifts: Dayshift only
  • Work style: 100% remote 
  • Duration: 12 month project, with potential for extension

WE OFFER

  • Referral program with attractive bonuses
  • Private medical insurance for employees and relatives
  • Discounts in gym memberships
  • Career development opportunities
  • Continuous support and learning
  • Access to counseling sessions

 

If this opportunity sounds appealing to you, apply now! 

*Kindly attach your CV in English.

*Please note that only shortlisted candidates will be contacted.

For any additional questions, you can contact the team at jobs.ai@telusdigital.com 

 

About us:

AI Data Solutions 

Creating and enhancing the world's data to enable better AI via human intelligence. 

We strive to enhance the world's data to enable better AI through human intelligence. Our team of data, technology, and project management professionals work with companies to test and improve machine learning models. We handle various data types, including text, images, audio, video, and geo. Our solutions improve AI systems in multiple applications, such as advanced smart products, improved search results, expanded speech recognition, more human-like bot interactions, and more.

 

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation.

Additional Job Description

 

 

TELUS Digital is looking for a Search Relevance Analyst with Spanish to join our new Artificial Intelligence (AI) project.

 

Language Reference

Spanish

 

APPLY HERE: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Search-Relevance-Analyst-with-Spanish/67425?source=LinkedIn 

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TELUS DIGITAL

INTERNET SAFETY EVALUATOR - SPANISH (US)

Publicado: 2025-01-02 16:20:42

Job description

 

Do you want to help shape the future of internet technologies while enjoying the freedom to set your own work-from-home hours?We have the part-time freelancing opportunity you are looking for!

 

Perks of being an Internet Safety Evaluator:

  • Earn extra income working remotely from the comfort of your own home 
  • Have the freedom to choose your own working hours to suit your own lifestyle
  • Be a part of a community and access our well-being initiatives
  • Contribute to the development of the AI ecosystem.

 

In this job you will be evaluating and providing feedback on online video search results in order to improve their content and quality. A very important aspect of this role will involve reviewing and evaluating the video content of potential upsetting or offensive material to make internet browsing safer and more secure for all users. Through reviewing and rating video content found in search results for relevance and quality, you will be making a valuable contribution by helping to improve the overall user experience and protecting users from viewing unsuitable material.

 

Requirements

 

  • Working as a freelancer with excellent communication skills with full professional proficiency in English & Spanish
  • Being a resident in the United States for the last 3 consecutive years
  • Familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States
  • Having an understanding of various social media environments and dynamics, including memes, virality, and other trends
  • Active use of Gmail, Google+, other forms of social media and experience in use of web browsers to navigate and interact with a variety of content
  • Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher) and a personal computer with antivirus software to work on. You’ll need a Barcode Scanner application to be installed on your smartphone to complete certain tasks

 

Qualification path

 

No previous professional experience is required to apply, however, working on this project will require you to go through a standard recruitment process (including passing the Spanish language test an open book assessment). This is a part time project and your work will be subject to our standard quality assurance checks during the term of this agreement. 

 

Join our team today and start putting your skills to work for one of the world's leading online video sharing platforms.

 

About Us 

 

TELUS International AI

 

Experience the power of TELUS International AI - where human intelligence is used to create and enhance the world's data, enabling better AI. Our global AI Community of 1 million+ annotators and linguists assists companies in testing and improving machine learning models. We offer a proprietary AI training platform that handles all data types, including text, images, audio, video, and geo, across 500+ languages and dialects. Our AI Data Solutions are designed to revolutionize AI systems in a range of applications, from advanced smart products to improved search results, expanded speech recognition, more human-like bot interactions, and beyond.

 

Contact email

maria.camposeco@telusinternational.com 

APPLY HERE: https://www.telusinternational.ai/cmp/public/jobs/available/125317 

 

 

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TELUS DIGITAL AI DATA SOLUTIONS

CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL

Publicado: 2025-01-02 16:05:46

Bilingual Customer Service Representative

 

Pay from $23 to $27 per hour with significant growth and earning potential!

Plus $2 Shift Differential

 

California Branch

4810 South Hellman Avenue, Ontario, CA 91762

 

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

 

Better together! This position is on-site, and we are looking for people who share our passion.

 

Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.

 

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

 

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

  • Bilingual (English / Spanish) - fluent in both verbal and written forms.

 

Benefits

  • Complete medical, dental, vision and life insurance coverage and other wellness programs.

  • 401(k) with 6% employer match. Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

 

Employee Perks

  • Best-in-class, clean, modern facilities.

  • First-class fitness center and nearby walking path.

 

About Uline

 

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

APPLY HER: https://www.uline.jobs/JobDetails?culture=en&jobid=R250219 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
ULINE

PART TIME TELLER/CUSTOMER SERVICE

Publicado: 2024-12-30 19:46:10

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Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for a Part- Time Teller/Customer Service to join our ONESCCU team at our Sunset Branch. SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits

  • ONESCCU annual bonus available!
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts

Teller/Customer Service Salary range

  • $17.34 - $18.47 per hour


Teller/Customer Service Responsibilities

Deliver exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing. Assess members’ needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.

  • Demonstrate effective sales and service skills by consistently meeting established goals.
  • Consult with members regarding SCCU products and services, recommending additional offerings to meet their needs.
  • Periodically act as floor manager, assessing walk-in members’ needs and directing them to the appropriate information source to ensure maximum lobby efficiency.
  • Handle new account opening transactions accurately and efficiently, including paperwork completion, verification of identification, and assistance with check orders and debit card setup.
  • Close consumer loans as scheduled, effectively explaining various loan products and payment options in compliance with governmental regulations.
  • Assist members with various services, such as safe deposit box access, check orders, and setting up online banking applications, to enhance quality service.
  • Perform quality assurance duties for loans and new account documentation.
  • Process all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments, to provide complete member service.
  • Balance cash, monetary instruments, and daily work accurately to ensure member account integrity.

Teller Customer Service Requirements

  • 6+ months prior experience in customer service and/or cash handling preferred.
  • Bilingual English/Spanish required

 

APPLY: https://recruiting.ultipro.com/SPA1006SPCCU/JobBoard/a1ad5f09-7f9c-420c-9e77-4ace84ced6e0/OpportunityDetail?opportunityId=110f5df7-cc23-4757-b2de-9f0752f4b2a6&source=LinkedIn 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
SPACE COAST CREDIT UNION