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PRODUCT MANAGER – BLOOMBERG CONNECTS, PARTNER EXPERIENCE

Publicado: 2025-04-01 18:20:45

Description & Requirements

Bloomberg Connects is a rapidly growing, free platform that helps museums, galleries, and cultural spaces make their institutions, stories, and dynamic content more engaging to audiences around the world. Launched in 2019, Connects features multimedia guides with unique content exclusive to each of our over 800 cultural institution partners across 33 countries.

 

As part of Bloomberg’s culture of giving back, Connects is a joint effort between Bloomberg and Bloomberg Philanthropies in support of their work to ensure better, longer lives for the greatest number of people by focusing on five key areas: the arts, education, the environment, government innovation, and public health.

 

We believe that technology opens doors, and we created Connects as a part of our mission to make art and culture accessible to all—in-person, at-home, and anywhere.

 

We are a team of designers, researchers, marketers, editors, engineers, and leaders, all working together to help our partners reach audiences around the world and enhance the visitor experience. Grounded in empathy and informed by both qualitative and quantitative research, our products are shaped through continuous experimentation and iteration—with the goal of empowering and delighting those who use them.

What’s in it for you?

You’ll have the opportunity to do meaningful work every day—work that empowers cultural organizations to connect with their audiences through storytelling, creativity, and technology. As a Product Manager, you’ll collaborate closely with a small, dedicated team of engineers and designers, as well as our arts and culture partners and business team. You’ll report directly to the Head of Product and play a central role in shaping the products used by our partners and partner-facing team including our custom-built CMS and API.

We’ll trust you to:

  • Define and execute product strategy – Lead the development of a product strategy and roadmap aligned with business strategy, vision, OKRs, and user needs.
  • Deliver meaningful user value – Cultivate a user- and data-driven culture through research, experiments, and a measure-learn-apply loop to deliver value early and often.
  • Drive execution – Collaborate across functions to align the team on delivering value that balances short- and long-term considerations while clearly articulating “why” and “what” success looks like.

You’ll need to have:

  • 5+ years of experience in product management
  • 3+ years of experience practicing user-centric design/product thinking
  • 3+ years of experience working in cross-functional teams
  • 3+ years of PM experience with web-based content or workflow management products
  • Fluency using data and experiments to inform decisions and communicate impact
  • Excellent communication and collaboration skills

We’d love to see:

  • A design thinking, engineering, or UX background
  • Data analysis proficiency
  • Experience in the arts and culture sector

Salary Range = 140000 - 295000 USD Annually + Benefits + Bonus

 

The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.


We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.

 

APPLY HERE: https://bloomberg.avature.net/careers/JobDetail/Product-Manager-Bloomberg-Connects-Partner-Experience/11099 

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BLOOMBERG

ACCOUNT EXECUTIVE

Publicado: 2025-04-01 18:19:40

Description & Requirements

Smarter, Faster, and as always - First. That's our philosophy. Bloomberg Media empowers global business leaders with breaking news, expert opinion and proprietary data distributed on every platform, across every time zone. Like our products and solutions- our teams are agile, dynamic, and innovative. 
 
We work hard, and we work fast - while keeping up the quality and accuracy for which we're known. It's what keeps us inventing and reinventing, all the time.
Our culture is wide open, just like our spaces. We challenge each other. And through our countless volunteer projects, we help bring out the best in our communities as around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen. 
 
We’re looking for a client-facing, senior sales professional to represent Bloomberg's complete multi-platform media offerings. We’ll trust you to build and manage relationships with new and existing clients. You will have strong relationships with clients headquartered on the West Coast specifically working with the Technology Media & Telco vertical. You’ll think creatively to satisfy each client. You’ll partner with our internal teams and create custom ad experiences. You are a creative, seasoned sales professional. You’ll harness the power of our data and resources to maximize revenue and drive growth for our business. Are you up for the challenge?
 
YOU’LL NEED TO HAVE:
  • Bachelor's degree or equivalent experience
  • 5+ or more years of recent/relevant media sales experience
  • Experience with the following desired: Cross platform selling; Strong digital video sales experience; Analytics; Media Campaigns; Programmatic Sales
  • Significant and strong client relationships at all levels
  • Track record of total revenue and platform revenue growth
  • Creative ideas that generates renewable and successful partnerships with the client
  • Coverage of the entire client and agency relationship
  • Internal and external communication at a highly productive and seamless level
  • Ability to prospect and develop new business
  • Deep understanding of media advertising landscape
  • Desire to partner with multidisciplinary teams
  • Ability to multitask in a dynamic environment
  • Real passion for media, advertising and business
  • Willingness for business travel as needed
WE'D LOVE TO SEE:
  • Media sales experience in the Tech, Media & Telco space
  • History of doing 7-figure deals with brands.
  • Thorough understanding and effective articulation of Bloomberg’s value proposition, across products, offerings, and audiences.
  • Be Ambitious. Be Generous, and lead by example – be an inclusive and supportive colleague, specifically when working with cross-functional teams.
 
Salary Range = 150000 - 215000 USD Annually + Benefits + Bonus
 
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.


We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
 
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BLOOMBERG

BREAKING NEWS EDITOR

Publicado: 2025-04-01 18:17:56

Description & Requirements

Bloomberg News is looking for a dynamic, driven journalist with an eye for detail to join our North America Breaking News team.

This position can be based in San Francisco, New York City, Chicago or Dallas.

As a Breaking News Editor, you'll be at the forefront of Bloomberg's coverage, scanning a constant flow of information and making swift decisions about how to cover market-moving news. Whether it's monitoring regulatory filings or parsing the latest corporate earnings, you'll ensure we deliver accurate, timely headlines and short-form stories that interpret and inform. This is a high-pressure, real-time role that involves balancing collaboration with colleagues in bureaus across the globe with the necessity for confident, decisive calls when unexpected news breaks.

This position is for a daytime editor on the West Coast or late editor on the East Coast, working until about 5 p.m. Pacific Time/8 p.m. Eastern Time.

We'll trust you to:
- Make quick decisions on whether and how to cover breaking news, predominantly in North America but also EMEA and APAC
- Write and independently publish real-time headlines and short-form stories quickly and accurately under time pressure, while adding relevant context and connecting the dots
- Collaborate with reporters and editors in global bureaus to prepare for and verify breaking news
- Stay on top of stories large and small impacting global markets to continuously refine our coverage and maintain an edge
- Embrace the use of technology and automation to sift through noise and uncover new information
- Be a constructive, flexible, and dependable team player

You need to have:
- Five or more years of journalism experience, preferably at a major financial publication
- Strong knowledge of financial markets, or a basic understanding with a desire to learn
- A competitive desire to win
- An eye for details, facts and numbers
- A strong ability to adapt and embrace new technologies
- Proven skill at collaborating and working across teams to accomplish goals
 
Salary Range = 90000 - 125000 USD Annually + Benefits + Bonus
 
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.


We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
 
 
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BLOOMBERG

SENIOR SOFTWARE ENGINEER - CLIENT REPORTING

Publicado: 2025-04-01 18:16:31

Description & Requirements

The Real-Time Data department is a new and rapidly growing area of Enterprise Bloomberg which enables automation throughout the industry via its high scale market APIs. Our team, Feed Entitlement and Reporting, develops applications that enable our clients to easily configure Bloomberg's real-time product and report their usage ensuring they stay compliant with regulatory requirements.


We are a full stack development team working in a variety of languages such as React/Typescript/Redux, Python, and SQL. We are looking for an engineer to join our team during an exciting time where we are building the next generation of our architecture. This includes implementing Python microservices, React frontends, and data pipelines. You’ll also help us implement and explore new technologies. As a member of our team, you will be working with a group of diverse and highly motivated engineers, learning continuously, and contributing ideas on day one.


Scope and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale.

 

We'll trust you to:

  • Work with modern web technologies such as React and Typescript to build out and enhance our client-facing websites

  • Work with various database technologies including Microsoft SQL Server and Postgres

  • Stay up-to-date on the latest methods, processes and technologies, both internally and externally, that can help to improve efficiency of our development workflows.

  • Implement REST API and GraphQL endpoints to serve our UI needs

  • Work across multiple teams in Engineering to enhance interconnected systems

  • Communicate with product managers and other stakeholders

  • Scope and lead large technical projects, laying the groundwork for early-stage products to iteratively evolve and scale

  • Teach and mentor individual contributors, as a senior member on a relatively new team you will be looked to for guidance


You'll Need to Have:

  • A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience

  • 5+ years working with an object-oriented programming language (Python, C/C++, Java, etc.)

  • 2+ years of experience in modern frontend technologies (NodeJS, ReactJS, NextJS, HTML, CSS,  Typescript, etc.)

  • Familiarity with SQL and designing databases


We'd Love to See:

  • Familiarity with Linux

  • Experience in working with business/customer to identify and understand business needs, analyze and normalize workflow, ramp up and create solutions

  • Familiarity with Agile and full SDLC, particularly evaluating business / client requirements to redesign existing systems better meet needed workflows

  • Strong verbal and written communication skills

 
Salary Range = 160000 - 240000 USD Annually + Benefits + Bonus
 
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.


We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
 
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BLOOMBERG

SENIOR FINANCIAL ANALYST - TECHNOLOGY FINANCE - FINANCE & ADMINISTRATION

Publicado: 2025-04-01 18:15:13

Description & Requirements

The energy of a newsroom, the pace of a trading floor, the buzz of a recent tech breakthrough; we work hard, and we work fast - while keeping up the quality and accuracy we're known for. It's what keeps us inventing and reinventing, all the time. Our culture is wide open, just like our spaces. We bring out the best in each other through collaboration. Through our countless volunteer projects, we also help network with the communities around us, too. You can do amazing work here. Work you couldn't do anywhere else. It's up to you to make it happen.

What’s the role?
At Bloomberg Engineering & CTO Finance, we are committed to providing world-class support to our business partners in Engineering and CTO partners by providing insight on business performance, financial oversight and thought leadership. We are looking for a finance specialist to join our larger finance team supporting the Engineering and CTO businesses. As a leading member of this team, you will have the opportunity to deliver a unique blend of financial and operational analysis, financial modeling, and reporting and senior management support in a fast-paced and cutting-edge business. Your financial oversight will involve not only the people and technology assets but also new product development, strategic and cutting-edge technology initiatives. You will also be responsible for building tools that serve longer-term needs. Your ability to develop relationships with stakeholders across the organization and strong analytical and communication skills will help you be successful in this role.

We’ll trust you to:
  • Support development and prioritization of key finance transformation activities in order to track performance of business plans and strategic initiatives
  • Develop and maintain KPIs and business metrics
  • Draft quarterly financial updates, annual operating plans, and other business planning presentations
  • Manage FP&A requirements in adherence to corporate requirements and processes
  • Oversee resource management, resource allocations and resource related reporting and analysis (headcount, operating expenses and capital expenditure)
  • Support the development of members of the finance team
You’ll need to have:
  • 6+ years’ experience in financial analysis
  • Advanced excel, VBA including macros and desktop/process automation skills Advanced financial modeling and data visualization skills
  • BA/BS in Finance or Data or a related field
  • Demonstrated experience driving finance transformation within established, fast-paced environments
  • Strong analytical and critical thinking skills
  • Excellent communication skills with the ability to influence outcomes of issues and projects
  • Experience carrying out complex work with autonomy and make decisions within scope of responsibilities
  • Team player who can work across multiple departments and levels within the company
We’d love to see:
  • Degree in quantitative subject: Finance, Economics, Computer Science, Statistics, Mathematics
  • Experience in financial services or a financial data provider industry a strong plus
  • Domain knowledge in commercial real estate, facilities, and infrastructure management
  • Flexibility to work in an entrepreneurial and fast-moving environment
  • Familiarity with the Bloomberg terminal is useful, but not required
  • Experience with Enterprise software applications e.g., SAP
  • Experience with data visualization applications e.g., Tableau or Qlik
Does this sound like you?
Apply if you think we're a good match. We'll get in touch to let you know that the next steps are, but in the meantime feel free to have a look at: https://www.bloomberg.com/company/what-we-do/
 
 
 
Salary Range = 110000 - 150000 USD Annually + Benefits + Bonus
 
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.


We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation, [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
 
 
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BLOOMBERG

INTERNAL COMMUNICATIONS MANAGER

Publicado: 2025-03-27 02:36:07
Meta is hiring an Internal Communications Manager to support the Instagram organization, including the Instagram and Threads apps. This role has a global remit and is part of the Internal Communications team. It is an individual contributor position. The Instagram organization within Meta is part of the larger "Family of Apps", which includes other products like Facebook, Messenger, and WhatsApp. Instagram’s mission is to inspire the creativity that brings people together. In addition to Instagram, this role will also support Threads. Threads, which launched in July 2023, is on track to becoming the leading app for sharing ideas. You will work with the teams that are actively defining, building and growing Instagram and Threads. It’s a very exciting time to be supporting this work. The right candidate will craft internal narratives and strategies that keep Instagram and Threads teams informed, inspired, and connected to their work and to Meta; support the Head of Instagram and the team of leaders behind Instagram and Threads in driving internal communications efforts; lead on various change-related initiatives and projects across these teams; and be an advisor to cross-functional partners, working with them to create, lead, and execute internal communications initiatives. The ideal candidate is a strategic thinker who excels at collaborating with executives, colleagues, and other stakeholders to deliver high-quality work. You must possess strong organizational skills and be capable of managing multiple cross-functional projects and work streams end to end. Strong drafting and editing skills are essential—specifically the ability to communicate complex concepts to a broad range of audiences in a clear and concise manner. You should have an understanding of internal communications methodologies, particularly change communication, measurement and analysis, as well as remote and in-person event production. You should be passionate about the services Meta provides, the people we serve, and the partners and businesses we support. Additional qualities that will serve you well in this role: attention to detail, an even-keeled attitude, agile approach to project management, aptitude for prioritization, and confidence in taking risks and thinking outside the box.
Internal Communications Manager, Instagram Responsibilities
  •  
     
    Develop and execute communication initiatives in partnership with teams across Instagram and cross-functional partners.
  •  
     
    Provide proactive and reactive messaging that supports key initiatives and program rollouts.
  •  
     
    Understand the unique needs of product teams (priorities, tools, process) in order to produce effective and relevant communication strategies.
  •  
     
    Consult with leadership on their communication priorities and change management initiatives.
  •  
     
    Write and develop messaging around various topics, including organizational and company strategy, priorities, product launches and announcements.
  •  
     
    Identify opportunities to share organization milestones with the company.
  •  
     
    Coordinate with cross-functional teams to implement consistent messaging across the organization.
  •  
     
    Partner closely with other internal and external communications teams as well as Operations, HR, Legal, Finance, DEI, Executive Teams, and others to align on communication opportunities.
  •  
     
    Manage internal forums (Workplace Groups) and internal organization events (All Hands
  •  
     
    Q&As, leadership offsites) which include creating narrative themes, developing executive messaging, and consulting on other speakers’ content.
  •  
     
    Implement and maintain data measurement and analysis strategies to guide communications best practices.
Minimum Qualifications
  •  
     
    Bachelor’s degree in communications, journalism, or public relations.
  •  
     
    8+ years professional experience working in internal communications, corporate communications, political campaigns, or nonprofit mission-focused communications.
  •  
     
    Minimum 2 years of dedicated internal communications experience.
  •  
     
    Experience counseling and influencing executive leadership.
  •  
     
    Experience producing content for internal audiences at varying levels across an organization.
  •  
     
    Experience writing and turning complex information into relevant, engaging, timely and valuable content.
  •  
     
    Experience with managing multiple projects simultaneously.
  •  
     
    Experience in solving problems using judgment, data measurement, and analysis, providing practical, timely and effective communications guidance and support.
Preferred Qualifications
  •  
     
    Experience in public relations, journalism, branding and campaigns.
  •  
     
    Experience in the technology or advertising industry.
  •  
     
    Experience managing internal communications for a globally distributed and hybrid workforce (remote and in-person).
For those who live in or expect to work from California if hired for this position, please click here for additional information.
About Meta
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

$145,000/year to $204,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.


Equal Employment Opportunity
Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here.

Meta is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, fill out the Accommodations request form.
 
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META

VICE PRESIDENT

Publicado: 2025-03-13 16:01:22
 
We are seeking a Vice President to join the Citi Impact Fund investment team and work across our four verticals.  The $500 million Citi Impact Fund was first launched in 2020, born out of the belief that venture investing could play a meaningful role in advancing economic opportunity for underserved communities. We make direct equity investments in "double-bottom line" U.S.-based start-ups that are applying innovative solutions to help address some of society's most pressing challenges.

Based in New York, the candidate will work alongside members of the investment team on investment execution, due diligence, portfolio management, sourcing strategy and partnership activities with the impact investing and startup community.  In addition, this person will partner with subject matter experts within Citi to drive collaboration and find opportunities to advance the success of our portfolio companies and the field as a whole. 

 

The Citi Impact Fund is focused on driving solutions in four key investment areas, including: 

  • Climate resilience: Solutions for climate transition, mitigation and adaptation to protect our natural and built environments from the harmful effects of climate change, which disproportionately impact underserved communities 

  • Financial resilience:  Solutions that provide underserved communities with opportunities to create, manage and build financial resilience and wellness 

  • Social infrastructure:  Solutions that expand access to essential services including housing, healthcare and transportation for underserved communities 

  • Future of work: Solutions that provide access to stable, quality jobs, offer modern, relevant education and training for workers and students and re-imagine how we balance work and life. 

 

Key Responsibilities: 

Investment Execution 

  • Lead diligence and investment thesis building on prospective investment opportunities; prepare investment memorandums, build financial models, conduct market research and present to internal investment committee and manage approval processes 

  • Work cross-functionally within the firm on both new investment and follow-on investment processes; maintain close relationships and build trust with business partners internally  

  • Support sourcing, market landscaping and thesis building activities within the Fund’s focus areas 

  • Develop strong relationships with key venture capital, impact investing, and start-up ecosystem players and represent the Fund at industry events 

 

Portfolio Support and Management 

  • Manage a portfolio of investments, monitoring company performance, tracking financial and impact results, and preparing internal quarterly portfolio reviews and other analyses 

  • Support follow-on investment opportunities, including diligence, approvals, execution and structuring 

  • Support portfolio companies by attending founder meetings and enabling partnerships across Citi to help support portfolio company growth 

  • Lead internal partner engagement on governance and operational items over the life cycle of an investment 

  • Manage portfolio analysis and data projects for Citi risk and control functions and firm-wide reporting needs  

Qualifications  

  • 2+ years of experience in private equity / venture capital investing; total of 5+ years of experience in relevant role (investment banking, strategy consulting, corporate finance, or direct business experience in one of the fund’s investment verticals) 

  • Strong preference for direct investing experience in at least one of Citi Impact Fund’s key verticals; specific experience or interest in impact investing strongly preferred 

  • Candidate must have strong finance and investment acumen including an ability to develop and manage complex financial models, conduct rigorous primary market and industry diligence, prepare valuation analysis and synthesize in written investment materials 

  • Strong communication and relationship management skills as well as an entrepreneurial spirit 

  • Attention to detail and desire to deliver high quality work products that drive key decisions 

  • Confident interpersonal skills and comfort contributing to discussions at senior levels 

  • Natural curiosity for learning new things and proactively sharing information with others 

  • Strong sense of urgency in driving projects to completion and ability to prioritize assignments and work in a fast-paced environment 

  • Commitment to the Citi Impact Fund’s mission and desire to innovate  

  • Bachelor’s degree, preferably in technical/analytical discipline 

 

 

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Job Family Group:

Institutional Trading

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Job Family:

Structuring

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$175,000.00 - $250,000.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 18, 2025

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Citi is an equal opportunity and affirmative action employer.

 

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review

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CITI IMPACT FUND

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-21 19:49:02

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently seeking a Customer Service Representative. This role is based out of our Denver Office.

Don’t miss the opportunity to join a broad range of people-centric professionals, leaders, and status-quo fighter

Job Summary

IPEX is seeking a dynamic Customer Service professional to join their team. This individual will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

Principal Responsibilities

The incumbent will work in a high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service:

  • Respond to inquiries regarding price, delivery, technical support, or status of customer
  • Resolve delays, service problems and disputes
  • Enter, release and track customer orders via EDI, fax, and phone, using our in house ERP solution
  • Verify customer pricing, terms, delivery requirements etc.
  • Track back-orders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations
  • Collaborate closely with other departments from the service team to ensure proper service from all directions
  • Provide technical support by referring to various IPEX publications
  • Respond to all customer inquiries in a timely manner

Key Performance Features

  • High drive for building strong customer relationships based on customer satisfaction
  • Overall management of sales orders and customer inquiries
  • Understanding of pricing relationships, and/or ability to organize price information
  • A firm grasp of the IPEX computer system
  • Relationship with internal colleagues and ability to resolve problems and disputes by collaborating with the appropriate team members
  • Positive demeanor and team focused outlook
  • High degree of organization and accuracy
  • Telephone manner and skills

Qualifications & Experience

  • A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization
  • Minimum 1-3 years of experience as a customer service representative
  • Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output Excellent computer and internet skills, especially Microsoft Office and email
  • Experience is SAP is an asset
  • Demonstrated ability to effectively resolve customer issues and complaints patiently
  • Strong written and verbal communication skills
  • Good team player including the demonstrated ability to contribute to and foster a positive team environment
  • Industry experience is an asset

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

 

APPLY HERE: https://aliaxis.wd3.myworkdayjobs.com/IPEX/login?redirect=%2FIPEX%2Fjob%2FUS---Denver---Office%2FCustomer-Service-Representative_R-44252-2%2Fapply%3Fsource%3DLinkedIn 

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IPEX BY ALIAXIS

CLIENT SERVICE REPRESENTATIVE

Publicado: 2025-02-21 19:46:39

Job Description

Client Service Representative

On-Site

Monday - Friday, 9:00 am - 6:00 pm CST

Springfield, IL, Dallas Fort Worth TX, Wilmington, DE

If you’ve worked in the retail, hospitality, or restaurant industries, you know what it takes to keep customers happy and satisfied. The skills developed in those settings are can be easily transferred to make a difference in CSC’s professional business-to-business environment as a Client Service Representative. And there’s the added bonus of not having to work nights, weekends, or holidays. These positions come with CSC’s competitive benefits—paid time off, medical, dental, and 401(k) plans, just to name a few.

We’re hiring a Client Service Representative for our UCC department. You’ll work directly with our customers (other companies) and teams at CSC to provide solutions that help their business run smoother and smarter. Our client service professionals are empowered to solve customer inquiries and problems quickly and professionally. We provide the training, mentorship, and opportunities for growth. You bring the drive, energy, and commitment to provide world-class service. CSC is a place where you’re encouraged and expected to be your best.

We’re a company of helpful people teaming up to make a difference in global business and our local communities. Passionate about service quality, giving back to the community, and devoted to continuous improvement, CSC is the business behind business®.

Some of the things you’ll be doing:

  • Build relationships with our clients to better understand their unique needs and concerns
  • Fulfill requests and answer questions for internal and external customers
  • Respond promptly to customer inquiries via phone or electronically
  • Provide excellent customer service to both internal and external clients
  • Organize the workflow to meet customers’ time frames and demands
  • Navigate between multiple databases quickly and accurately
  • Recommend process improvements where applicable
  • Maintain and grow existing customer business by providing outstanding service and by recognizing and proactively offering appropriate services

What technical skills, experience, and qualifications do you need?

  • Experience working in a customer service or administrative capacity
  • Energetic self-starter who thrives in a fast-paced, team-oriented environment
  • Attention to detail and accuracy
  • Strong prioritization and time-management skills
  • Flexibility and agility, with the ability to multitask
  • Problem-solving skills
  • Strong computer skills and proficiency in MS Office, Word, and Excel
  • Effective verbal and written communication skills
  • Salesforce experience a plus

#CSC

#CSCCareers

At CSC, compensation decisions are dependent on a number of factors including job location and the knowledge and experience of each individual. A reasonable estimate of the current range is $35,000-40,000.

About Us

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers .

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

About The Team

At CSC®, we’re always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  • CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.
  • We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.
  • Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.
  • CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.
  • As business needs allow, CSC offers hybrid/remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.
  • Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It’s an exciting time for us in terms of growth and expansion.

APPLY HERE: https://hczw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/11249?utm_medium=jobshare&utm_medium=jobboard&utm_source=linkedin 

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CSC

REMOTE BILINGUAL SPANISH REPRESENTATIVE

Publicado: 2025-02-21 19:44:03

Description

Our Bilingual Spanish Representative team starts at $36,400 per year ($16.50 an hour base wage and an additional $1 an hour for language differential) plus bonus.

Must live in Texas to be eligible for this remote position.

Representante Bilingüe en Español

Nuestro equipo bilingüe en español comienza en $ 36 400 por año ($ 16,50 por hora de salario base y $ 1 adicionales por hora en lenguaje en diferenciales) más bonificación.

Debe vivir en Texas para ser elegible para este puesto remoto.

What will I do as a Bilingual Spanish Representative?

Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.

¿Qué hare como Representante Bilingüe en Español?

¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.

Duties And Responsibilities

  • Take inbound calls and conduct a consultation to identify the prospective insured's needs. You will take control of the conversation and match products and solutions that will best meet those needs.
  • Educate the customers on our insurance products and services while identifying opportunities to sell additional products.
  • Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
  • Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
  • Engage in a conversation with people from all walks of life.
  • Every caller is unique, so providing and customizing assistance according to the policyholder’s needs is a crucial part of the role.

Deberes y responsabilidades:

  • Atender llamadas entrantes y realizar una consulta para identificar las necesidades del posible asegurado. Tomará el control de la conversación y combinará los productos y soluciones que mejor satisfagan esas necesidades.
  • Educar a los clientes sobre nuestros productos y servicios de seguros mientras identificando oportunidades para vender productos adicionales.
  • Leendo palabra por palabra y asegúrandose de que todas las coberturas y soluciones se comuniquen de manera efectiva utilizando los recursos proporcionados
  • Resolver problemas y formular soluciones para los clientes investigando, analizando y resolviendo consultas sobre seguros y cuestiones relacionadas con el servicio.
  • Participe en una conversación con personas de todos los ámbitos de la vida.
  • Cada persona que llama es única, brindar y personalizar la asistencia de acuerdo con las necesidades del asegurado es una parte crucial de este puesto.

As a Bilingual Spanish Representative, you will get:

  • Remote Work. This position is 100% remote. We will send you the equipment needed for this role.
  • Full time hours. 40-hour work week.
  • Job Stability. We’ve been in business since 1936.
  • Paid Time Off. Because rest isn’t a reward – it's necessary for your wellbeing.
  • Medical, Dental and Vision Insurance. We will help cover the cost of your premium.
  • Tuition Reimbursement. Your goals are important and we’ll help you achieve them.
  • Referral Program. We have one of the most lucrative referral programs around.
  • Career Growth. Most of our senior leadership started as agents. We promote from within!
  • Annual Performance Reviews. We reward your good work with more money.

Como Representante Bilingüe en Español, obtendrás:

  • Trabajo remoto. Esta posición es 100% remoto. Le enviaremos el equipo necesario para este puesto.
  • Horario de Tiempo Completo. Semana laboral de 40 horas.
  • Estabilidad laboral. Estamos en la industria desde 1936.
  • Tiempo libre pagado. Porque el descanso no es una recompensa, es necesario para tu bienestar.
  • Seguro médico, dental y de visión. Te ayudamos a cubrir el costo de su prima.
  • Reembolso de matrícula. Tus metas son importantes y te ayudaremos a alcanzarlas.
  • Programa de referidos. Tenemos uno de los programas de referidos mejor pagados.
  • Crecimiento profesional. La mayoría de nuestros altos directivos comenzaron como agentes. ¡Promovemos desde dentro!
  • Revisiones anuales de desempeño. Premiamos tu buen desempeño con más dinero.

What are the qualifications to be a Bilingual Spanish Representative at Afni?

  • At least six months working in a service or sales environment
  • Ability to work in a fast-paced environment
  • Ability to multitask and use effective time management
  • Ability to communicate written and verbally in both Spanish and English
  • Computer skills

¿Cuáles son los requisitos para ser un representante bilingüe en español

en Afni?

Al menos seis meses trabajando en servicio al cliente o ventas

  • Capacidad para trabajar en un entorno acelerado
  • Capacidad para realizar múltiples tareas y utilizar una gestión eficaz del tiempo
  • Capacidad para comunicarse escrita y verbalmente en Espanol y Ingles
  • Habilidad para trabajar con un CRM.

TXVHINBL

At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.

En Afni ofrecemos igualdad de oportunidades de empleo a todas las personas calificadas. El empleo se basa en las capacidades y cualificaciones personales sin discriminación por motivos de raza, color, religión, sexo, edad, origen nacional, discapacidad o cualquier otra característica protegida según lo establecido por la ley. Esta política de Igualdad de Oportunidades de Empleo se aplica a todas las políticas y procedimientos relacionados con el reclutamiento y la contratación, la compensación, los beneficios, la terminación y todos los demás términos y condiciones de empleo.

Requirements

  • What You Need to Thrive in Our Remote Environment:
    • Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular)
    • 25Mbps Download/10Mbps Upload
    • Ping Rate – Less than 100 ms
    • A private workspace with desk/chair where surrounding noise (children, pets, people, electronics, etc.) cannot be heard or present during working hours.
    • Ability to be on webcam during working hours

Lo que necesitas para prosperar en nuestro entorno remoto:

  • Solo servicio de Internet por cable o fibra (sin acceso telefónico, DSL, satelital o celular)
  • 25 Mbps de descarga/10 Mbps de subida
  • Tasa de ping: menos de 100 ms
  • Un espacio de trabajo privado con escritorio/silla donde el ruido del entorno (niños, mascotas, personas, aparatos electrónicos, etc.) no se pueda escuchar ni estar presente durante las horas de trabajo.
  • Posibilidad de estar en la cámara web durante las horas de trabajo

Requirements

  • Must be 18 years of age
  • Must have GED or High School Diploma
  • Must be legally permitted to work in the United States

Requisitos:

  • Mayor de 18 años de edad
  • Preparatoria terminada

 

APPLY HERE: https://myjobs.adp.com/afniexternalcareers/cx/job-details?reqId=5001092678600&rb=LinkedIn 

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AFNI, INC

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE - SPANISH-ENGLISH

Publicado: 2025-02-21 19:41:26

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!

This position requires that you reside within 50 miles of Sacramento, CA.

What You’ll Be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues

What You Bring To The Role

  • 1 year or more of call center experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Great written and verbal communication skills in Spanish-English
  • Computer experience
  • High speed internet (> 15mbps) may be required for some programs

What You Can Expect

  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base wage starting at $17.96 per hour
  • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit www.hellottecbenefits.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

 

APPLY HERE: https://ttec.taleo.net/careersection/5/jobdetail.ftl?job=2280154&src=JB-10085 

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TTEC

REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-21 19:40:10

LOCAL REPRESENTATIVE Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises

No Resume Required, Entry-Level

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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Key Responsibilities

  • Handle inbound and outbound contacts in a courteous, timely, and professional manner
  • Ensure first call resolution through problems solving and effective call handling
  • Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
  • Accurately document and process customer claims in appropriate systems
  • Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
  • Comply with requirements surrounding confidential information and personal information
  • Escalate customer issues to the appropriate staff and managerial for resolution as needed
  • Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
  • Adhere to all attendance and work schedule requirements


WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Fluent in both English and Spanish
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating system
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow-up on customer issues
  • An aptitude for conflict resolution, problem-solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers


Preferred (Not Required)

  • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
  • State or Federal work experience


All MCI Locations

  • Must be authorized to work in the country where the job is based.


Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.


WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy

  • Paid Time Off Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
  • Health Benefits Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings Secure your future with retirement savings programs, where available.
  • Disability Insurance Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance Access life insurance options to safeguard your loved ones.
  • Career Growth With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code Be comfortable while you work.


Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a home office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

 

APPLY HERE: https://careers-mci.icims.com/jobs/45148/remote-bilingual-customer-service-representative/job?mode=job&iis=Job+Posting&iisn=LinkedIn 

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MCI

BILINGUAL OUTBOUND CALL CENTER REP

Publicado: 2025-02-21 19:39:01
  • Bilingual (English/Spanish)
  • Starting hourly rate $15.00, with unlimited monthly commission potential.
  • 2 weeks of required paid training (Monday-Friday, 8AM-4:30PM CST)
  • Call center hours of operation are Monday-Sunday 7AM – 9PM, actual shift will be determined at time of hire.
  • Competitive benefits, PTO, tuition reimbursement, and more!

How will this role have an impact?

At Signify Health, we value and seek exceptional thinkers with the heart and humility to match. Join us on a mission to improve lives and make a lasting difference.

As part of the Signify Health’s Member Engagement team, you will contact members of various Medicare Advantage and Medicaid health plans by phone to offer, explain, and schedule a free in-home or virtual healthcare evaluation. You will work diligently to meet department productivity, quality, and customer service goals.

This role will report to a Member Engagement Manager.

What will you do?

  • Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation with a provider.
  • Follow 20+ approved scripts, ensure members understand and are comfortable with the terms, and respond to rebuttals persuasively and with professional courtesy.
  • Present a positive, professional, and high energy approach to clients, health plan members, and team members.
  • Meet daily goals set by the department (i.e., 300-400 outbound dials per day, 24 appointments set per day, shift and attendance policy adherence, quality targets, etc.) in an office or remote environment.
  • Adjust, reschedule, and cancel appointments with both members and contracted providers, as requested.
  • Monitor performance results including appointments, calls, handle time, and productivity using designated reporting systems.
  • Report member complaints and escalations immediately to Member Engagement Managers.
  • Participate in peer side-by-side coaching as needed.
  • Follow HIPAA and other security and privacy guidelines when handling protected health information accessed during normal work activities.

We Are Looking For Someone With

  • A High School Diploma or equivalent is preferred.
  • 1+ year call center experience OR 2+ years general work experience required.
  • Previous outbound call center or high volume experience working in a metrics driven environment, with an auto dialer, and/or using scripts is preferred.
  • A desire to work in an efficient, results-oriented outbound call center environment.
  • Persuasive with the ability to rebuttal while treating all health plan members with professional courtesy.
  • Good communication skills, friendly and conversational.
  • Ability to adhere to a fixed daily schedule, including start, breaks, lunch, and end times.
  • Strong computer skills and the ability to use multiple systems at the same time, while making calls.
  • Proficiency in the English language

Benefits

  • Medical, Dental and Vision plans, Insurance starts the 1st of each month after the start date
  • Bi-weekly pay with monthly commission bonus potential
  • 401K, employee stock purchase program and tuition reimbursement
  • Employee discount programs

Work From Home Requirements

To qualify, you must have verified and reliable internet service with 10MB upload/download ability available in your home.

The company will provide equipment (keyboard, monitor, computer, headset, etc.). All applicants must provide their own workspace furniture and ensure a quiet workspace.

Conditions Of Employment

  • Successful completion of background check is required for this position.

About Us

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com/our-story.

 

APPLY HERE: https://job-boards.greenhouse.io/signifyhealth/jobs/6485385003 

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SIGNIFY HEALTH

CUSTOMER SERVICE SALES

Publicado: 2025-02-21 19:37:14

About the job Remote - Customer Service Sales

Are you ready to join an exceptional team that offers comprehensive training, benefits, and flexible working hours?

Our Ideal Candidate Embodies Qualities Such As Adaptability, Trainability, And a Strong Desire For a Long-lasting Career. We're Looking For Individuals Who Are Eager To Start Their Journey With Us And Are Committed To Personal And Professional Growth. What We Offer

Full-time virtual career, offering the flexibility to work remotely. Average 1st yr $67-75K / Avg 2nd yr $1128K commission + bonuses. Life-long residual income through renewals. Unionized position with stock options. Excellent benefits package: medical, dental, prescription coverage. Exceptional training with experienced agents and managers. Leads provided: no calling family or friends, no cold calls. Flexible hours: a fulltime career, but you choose when you work. Opportunities for advancement and recognition. Dynamic Team Environment: a thriving virtual workplace atmosphere. Comprehensive training and ongoing support. Qualities We Value:

Openness to learn and be coached. Outgoing, friendly, positive, and approachable personality. A strong desire to help others to provide valuable advice and services. Effective communication skills: your ability to connect is crucial. Sales or customer service experience is advantageous but not mandatory. Your Qualifications:

Responsibilities

Laptop or computer with camera is required. Possession of, or willingness to obtain a life & health license. Basic computer literacy is essential. Must reside in North America. Your Job Responsibilities:

Contact the leads we provide to schedule virtual meetings with clients. Present benefit programs to enroll new clients and cultivate relationships with them. Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.

Nice-to-have skills

  • Customer Service
  • Sales
  • Communication
  • Florida, United States

Work experience

  • Other Sales

Languages

  • English

 

APPLY HERE: https://www.linkedin.com/jobs/view/4157945853/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=S5OTKHc6UxoQG36qtWGQ1Q%3D%3D&trackingId=XV2TCII7EAU5JBNli8qCmw%3D%3D&trk=flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

CUSTOMER SUPPORT ADVOCATE

Publicado: 2025-02-21 19:35:40

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

  • Taskrabbit is a remote-first company with employees distributed across the US and EU
  • 5-time Best Places to Work in 2022 by BuiltIn. Including Best Companies in SF, Best Mid-Sized Companies, and Best Benefits
  • DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
  • DataBird journal’s “Best Places” Best Companies for Women, #4 2019 and #1 2020

About The Role:

As a Customer Service Advocate at Taskrabbit, you will embody our core competencies, creating a seamless and exceptional experience for every individual, be it a Client, Tasker, or Partner. Your approach is customer-obsessed, recognizing the intrinsic value of each person and understanding that our business success is rooted in how we prioritize and treat everyone. You champion customer satisfaction with a perfect blend of urgency and genuine care, always emphasizing a customer-centric approach.

Our Values:

  • Obsess over Clients and Taskers
  • Win Together with Heart
  • Own the Challenge
  • Be Bold
  • Move Forward. Move Fast.

What You'll Work On:

Customer Obsessed

  • Prioritize and champion customer satisfaction, ensuring a personalized and caring approach in every interaction.
  • Recognize the unique needs and concerns of customers, contributing to a positive and inclusive environment.
  • Strive for the right balance of urgency and genuine care, demonstrating a commitment to putting the customer at the center of every decision.

Insight/Metrics Driven

  • Understand customer needs and preferences through direct interactions and feedback.
  • Use feedback to make informed decisions aimed at improving customer satisfaction.
  • Spot trends in customer inquiries and behavior to better anticipate their needs.
  • Regularly assess and adapt your approach to ensure a positive customer experience.

Trusted Resource

  • Demonstrate a high degree of ownership and disciplined curiosity in addressing customer concerns.
  • Approach problem-solving with a solutions-focused mindset, proactively identifying and implementing effective resolutions.
  • Serve as a trusted resource, ensuring optimal customer satisfaction and problem resolution through proactive measures and efficient solutions.

What You Will Need:

  • Minimum of 1 year of experience in a customer service role.
  • Exceptional problem-solving skills, with the ability to navigate and resolve complex issues.
  • Strong sense of ownership and disciplined curiosity, driving proactive identification and implementation of effective resolutions.
  • Empathetic communication skills, with the ability to connect with customers on a personal level.
  • Demonstrated proficiency in communicating effectively and rapidly through both written and verbal channels.
  • Detail-oriented mindset with a commitment to delivering top-notch service.
  • Fluency in English is required; proficiency in French or Spanish is a welcome bonus.

Shifts offered for this position are Central Time (CT). Preference will be asked at time of interview, but cannot be guaranteed. Depending on business requirements your shift time or day off may change:

  • Monday-Friday 10:45am - 7:45pm CT
  • Tuesday-Saturday - 7:30am - 4:30pm, 8:30am - 5:30pm, 9:45am - 6:45pm, or 10:45am - 7:45pm CT
  • Sunday-Thursday - 7:30am - 4:30pm, 8:30am - 5:30pm, 9:45am - 6:45pm, or 10:45am - 7:45pm CT

Target Start Date: 4/21/2025

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. total compensation consists of base hourly pay + bonus + benefits + perks. The base hourly pay for this position is $17.50/hour. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits.

You’ll love working here because:

  • Taskrabbit is a Remote-First Company. We value flexibility and choice but also stay committed to regular in-person connection.
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
  • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
  • The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform.

We are an inclusive community where all who share our mission and values belong. Our anti-racist culture actively strengthens the knowledge, understanding, and awareness of underrepresented experiences and our ongoing allyship commitment. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Taskrabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams. Communications will always be conducted by taskrabbit.com domain names.

 

APPLY HERE: https://boards.greenhouse.io/taskrabbit/jobs/6631500 

 

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TASKRABBIT

SALES SUPPORT REPRESENTATIVE: BILINGUAL SPANISH & ENGLISH

Publicado: 2025-02-21 19:33:45

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Bilingual Sales Support Representative really do?

Think of yourself as someone who will provide world-class service to our customers or clients in an accurate, efficient, and respectful manner on every call as measured by different performance metrics, so not everyone can qualify for this role.

We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top-notch. So come on, now we need your full concentration because it's time to imagine what it's like being a Sales Support Representative.

As a Bilingual Sales Support Representative, you will:

  • Research and resolve issues reported by the client's end-users via phone, email, and chat support.
  • Use sales techniques, to offer products and services to customers or potential customers, mainly via telephone to cold, warm or hot leads.
  • Document all information on customer interaction according to standard operating procedures.


Requirements:

  • Experience: Prefer 1 year or equivalent sales or business development experience (commission sales, appointment setting, inside or outside sales, previous experience in roles with a sales target / quota or a sales incentive program, contacting sales prospects, generating new sales leads, account management) or at minimum, show a propensity to upsell additional products or services to customers, using standard sales techniques and rebuttals.
  • Must be willing to complete an assessment that includes a typing test of 35 wpm
  • Great communication skills, written and orally
  • Demonstrate strong abilities to work independently and as a team player
  • Must be adaptable and flexible, demonstrating abilities to work with process and information changes
  • Experience using Salesforce is a big plus
  • Must be at least 18 years of age
  • Must have at least a High school diploma or GED
  • Must be willing to participate in a background screening
  • This is an onsite position (1650 Independence Dr, New Braunfels, TX 78132)
  • Must be fluent in both Spanish and English Languages (written and verbal)


Recommended:

  • Experience with phone, email and live chat support
  • Experience in customer service, sales, billing, collections, or technical support


About Us:

We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners' interests and supporting their long-term success through innovation and technology-powered by ridiculously smart people.

In addition to our truly #Ridiculous culture, you'll enjoy benefits like:

  • Outstanding Medical, Dental, Vision and Prescription plans
  • 401k Match
  • Pet Insurance
  • In-house Wellness Coaches
  • Hundreds of Discounts with the Brands you Love and Use


TaskUs partners with the world's most innovative and disruptive brands to protect what matters most and to thrive in an ever-changing world.

TaskUs has employees around the world with offices across the United States, the Philippines, India, Taiwan, Mexico, Greece, Ireland, and Colombia.

TaskUs is an equal opportunity employer. Life is better with Us! Find out what it means to work for a company that puts People before Profits!

We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g., Social Security numbers, banking information, etc.) or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT, please contact your recruiter directly.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ 

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TASKUS

CUSTOMER SUPPORT

Publicado: 2025-02-21 19:32:20

We are seeking a dedicated and customer-focused individual to join our team as a Remote Customer Support Advisor. In this role, you will assist clients in planning and booking exceptional sports trips to various global destinations. If you are passionate about delivering outstanding customer service and enjoy helping others with their travel needs, this position is an excellent opportunity for you. As a Remote Customer Support Advisor, you will guide clients through the research and booking process, ensuring they have seamless and well-organized travel experiences.

Key Responsibilities:

  • Communicate with clients to understand their travel preferences and provide tailored recommendations on destinations, transportation options, accommodations, and overall trip planning
  • Coordinate and arrange transportation, lodging, travel insurance, and additional services to create comprehensive travel itineraries
  • Use effective communication and service techniques to present clients with appealing travel packages, including event tickets, hotel stays, airline reservations, and car rentals
  • Offer exceptional customer support throughout the booking process, responding to inquiries, resolving concerns, and ensuring a smooth travel planning experience
  • Maintain accurate and organized records of client interactions, travel arrangements, and other relevant details

Qualifications:

  • Must be at least 18 years old
  • Authorized to work in the United States
  • Strong communication skills with a customer-oriented approach (sales experience is a plus)
  • Access to a smartphone with internet connectivity (a laptop is recommended but not required)
  • Previous experience in customer service or hospitality is beneficial but not mandatory

Benefits:

  • Flexible work schedule
  • Exclusive travel discounts
  • On-the-job training
  • Employee perks and incentives
  • Remote work environment
  • Competitive compensation structure with performance-based incentives

Work Environment:

This is a fully remote position, allowing you to work from the comfort of your home. You will be part of a collaborative team that values excellent customer service.

Application Instructions:

If you are excited about helping clients create memorable travel experiences and meet the qualifications outlined above, we encourage you to apply.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4158138663/?eBP=BUDGET_EXHAUSTED_JOB&refId=S5OTKHc6UxoQG36qtWGQ1Q%3D%3D&trackingId=pCGroQuFNB1hdD3Sux11RA%3D%3D&trk=flagship3_search_srp_jobs 

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IMPORTANTE EMPRESA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-21 19:25:55

Job Posting: Customer Service Representative at B&P Enterprises

Job Description

Are you ready to earn $850.00-$1200.00 weekly as per company policy!! B&P enterprises is excited to announce the opening for a Customer Service Representative. This position is designed for individuals who thrive in dynamic, fast-paced environments and who wish to play a critical role in our ongoing success. We provide a challenging yet rewarding career, catering to those who excel in customer-oriented roles and have a keen interest in organizational growth and customer satisfaction.

This is a Full-Time position requiring the candidate to work from our primary locations with no remote work options. The role involves direct, face-to-face interaction with our valued customers, offering them insightful product information, addressing their concerns, and promoting an exceptional brand experience. Eligible candidates should be prepared to join a teamwork-driven workforce that is dedicated to professionalism and high-quality service delivery.

Duties And Responsibilities

  • Greet customers and provide a warm, positive first impression
  • Assess customer needs and guide ther regarding product features and benefits.
  • Handle customer inquiries and resolve issues promptly to maintain high customer satisfaction
  • Maintain an in-depth knowledge of product catalog to enhance customer support.
  • Educate customers on products and services without any sales pressure.
  • Participate in training sessions to stay updated on product developments or changes in company policy.
  • Provide feedback to management regarding customer concerns and suggestions.
  • Uphold company standards and contribute to team efforts by accomplishing related results as needed.
  • Support marketing and promotional projects aimed at increasing brand awareness.
  • Engage in employee referral programs designed to enrich team composition and company culture.

Requirements

  • No prior experience in customer service required; comprehensive training will be provided.
  • High school diploma or equivalent; further education or certification in customer service is a plus.
  • Exceptional communication and interpersonal skills, with an emphasis on engaging customers effectively and professionally.
  • Ability to remain professional and courteous with customers at all times.
  • Strong problem-solving skills and ability to think quickly under pressure.
  • Willingness to work as part of a team, contributing positively to team operations and working relationships.
  • Attention to detail and ability to multitask in a fast-paced environment.
  • Motivated to take initiative and deliver results that reflect positively on the company's image and services.
  • Interest and capability to participate in an employee referral program offering opportunities for additional income.
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B&P ENTERPRISES, INC

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 00:22:43

Store Family Dollar

 

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

 

General Summary

 

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

 

Principle Duties and Responsibilities:

 

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

 

Position Requirements:

 

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

 

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

 

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

 

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

 

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

 

Dollar Tree and Family Dollar are Equal Opportunity employers.

 

APPLY HERE: https://careers.dollartree.com/us/en/job/DTYDTJUS207623BREXTERNALENUS/CUSTOMER-SERVICE-REPRESENTATIVE?utm_source=linkedin&utm_medium=phenom-feeds&Codes=LIPostings 

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FAMILY DOLLAR

ON-DEMAND AND CONTINGENT BILINGUAL SPANISH

Publicado: 2025-02-13 00:19:04

JOB TYPE

Part-Time

PAY TYPES

Hourly + Bonus

APPLICATION DETAILS

No Resume Required, Entry-Level

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.



Position Responsibilities

WHAT DOES A DATA BREACH AGENT DO?

We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time.

Key Responsibilities

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer’s experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

Qualifications

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • Fluent in both English and Spanish
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

CONDITIONS OF EMPLOYMENT

All MCI Locations

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

 

 

APPLY HERE: https://careers-mci.icims.com/jobs/44580/on-demand-and-contingent-bilingual-spanish/job?mode=apply&iis=LinkedIn 

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