Customer Service Representative

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

Are you interested In a rewarding career working with the world’s most exciting brands? Welcome to IntouchCX! We are where today’s opportunity meets tomorrow’s career. We support your personal and professional growth with customized training and development programs. Your success is our success, and we want to help you reach your goals!

Our Customer Service Representatives are passionate about making every customer interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. Punctuality, performance, and positivity will set you up for success.

Benefits:

• Competitive Salary
• On-site clinic
• Health & life insurance
• Employee discounts, and much more!

Job and Paperwork Requirements:

• English Level B2 or higher
• Legally entitled to work in Guatemala (with original Guatemalan DPI)
• High school diploma or equivalent
• Resume in English
• Original and valid police and criminal records
• Schedule availability
• Availability to work from campus
• Problem-solving skills and the ability to keep calm under pressure.
• Amazing people skills. Plus, a performance and customer service mindset

Term of Contract: Full Time. Permanent contract.

Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM, or visit us at 5-00 zona 13 WTC building, 1st floor, North Tower

Call us at 24112631 or send us a WhatsApp at 58139210 if you have any questions.

We're waiting for you - join our team today! Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

APPLY HERE: https://my.harver.com/app/landing/6758690837d5180012a230da/login?sms_opt=1&source=LinkedIn&job_id=52&referral=