Bilingual call center agent with advanced english skills - CALL CENTER - Remoto

anunciocaducado

Detalles del trabajo

Area del puesto: Call Center

Publicación: hace 3 meses
Ubicacion del puesto: Montes de oca, San josé - Costa Rica
Trabajo remoto: Si
call center presencial
Descripción

***** READ BEFORE APPLYING *****

Important company it’s looking for call center agents for their customer service department with advanced english skills to work from home.

 

Requirements:


-Be over 18 years of age.
-English level of at least B2.
-High school bachelor degree.
-At least 1 year of call center experience.

Responsibilities:
1. Identify problems and search solutions to offer answers to solve questions from
customers using the given channel of communication.
2. Document correctly the data base using the given tools in order to keep track of
costumer’s request through data entry
3. Meet established individual and team performance targets, including customer
service, productivity and quality standards.
4. Follow up on the costumer’s issue until is solved such as requests, transactions,
information changes or any other issue addressed by the customer.

In case your profile is selected a recruiter will be calling you, please be prepared.

Programas y Tecnologías
Agente de call center - Basico
Publica un trabajo como este
Denunciar empleo
Sobre el Anunciante
Manpower Caribe y Centroamérica
Costa Rica