CALL CENTER REPRESENTATIVE
"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."
We are hiring new Call Center Representatives!
This is a permanent position with a flexible schedule.
Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.
We offer:
- Extraordinary employee experience
- Flexible schedule
- Work from home in Costa Rica
- Fitness subsidy
- Education subsidy
- Outdoor days (paid days to enjoy outdoor activities)
- L.L.Bean products employee discount
- Asociación solidarista
- Life and medical insurance
- Company doctor
About you:
- English Level: C1 (advanced verbal and written)
- Strong listening skills
- Customer Service oriented (respectful, friendly, proactive, courteous, etc)
- High attention to detail
- Ability to make decisions quickly
- No specific career is required
- No experience required (Call Center experience is a plus)
About the role:
- Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.
- Our Call Center Representatives are the first point of contact for customers’ product concerns
- Engages with customers and is always ready to offer information on merchandise and services.
This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.
APPLY: https://llbean.wd1.myworkdayjobs.com/en-US/LLBean_Careers/job/Call-Center-Representatives_JR9026
CONTACT CENTER AGENT - WFH
Company Description
Our mission is to ensure our clients have all the tools needed to ThrAIve while at the same time building world-class customer experiences.
We help our clients by identifying the main customer pain points and highlighting straight forward solutions to these focus areas. Our customized solutions increase customer satisfaction, increase customer acquisition (boost revenue), and reduce contact center cost while significantly increasing performance.
Role Description
This is a full-time remote role for a Contact Center Agent - WFH at letsthraive. The Contact Center Agent will be responsible for handling customer inquiries, resolving issues, and leveraging product and service sales opportunities whenever possible. The role requires excellent English skills and involves communicating effectively with customers through various channels, including phone, email, and chat. Strong negotiation skills to drive positive outcomes during interactions is required.
Qualifications
• Strong communication skills and customer service orientation.
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent problem-solving, conflict resolution, and negotiation abilities.
• +1 year of experience in Sales or Customer Service (outbound/inbound).
• B2+ - C1 Level of English proficiency.
• Legal experience or knowledge is a PLUS.
• Computer, monitor, and headset required.
• Dedicated WFH space (quiet environment with desk and chair).
• High-speed Internet connection (hard-wired).
If interested please submit your application to felipe.gutierrez@letsthraive.com
ENCARGADO DE TALENTO HUMANO
OBJETIVO DEL PUESTO
RESPONSABLE DE ADMINISTRAR LAS RELACIONES LABORALES DEL GRUPO EMPRESARIAL.
REQUISITOS
- LICENCIADO EN ADM EMPRESAS/ ADM. EN RECURSOS HUMANOS O DERECHO LABORAL.
- EXPERIENCIA MÍNIMA COMPROBADA DE 3 AÑOS EN EL MANEJO DE RELACIONES LABORALES.
EXPERIENCIA EN EL MANEJO, RESOLUCIÓN DE CONFLICTOS Y CASOS LABORALES (PREFERIBLEMENTE CON EXPERIENCIA EN EMPRESAS DE MANUFACTURA Y CONSUMO MASIVO).
- AMPLIO DOMINIO DE LA LEGISLACIÓN LABORAL COSTARRICENSE.
- EXPERIENCIA EN EL DISEÑO Y ELABORACIÓN DE HERRAMIENTAS DE EVALUACIÓN DEL DESEMPEÑO
- DISPONIBILIDAD PARA TRABAJAR EN EL COYOL DE ALAJUELA, 100% PRESENCIAL.
- HABILIDAD DE NEGOCIACIÓN Y RESOLUCIÓN DE CONFLICTOS
- MANEJO DE EXCEL INTERMEDIO.
- DISPONIBILIDAD INMEDIATA PREFERIBLEMENTE.
INTERESADOS ENVIAR SU CURRICULUM AL CORREO CORDOBA@CIAMESA.COM
CUSTOMER SUPPORT SPECIALIST
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
Want to know more? See more of what we do here.
What your impact will look like here:
- The DTN Customer Support Specialist is responsible for assisting with advertising contract implementation and supporting Destination Marketing Organization (DMO) publishers with requests related to paid content on their sites.
- This role works directly with advertisers after the sale of their ad contract to gather creative assets, answers initial questions about their advertising program, and routes requests to the Support Team to execute the campaign.
- The Customer Support Specialist may assist with writing copy, basic image editing/cropping, and creating proofs for clients.
- At the launch of a campaign, the Customer Support Specialist assists with quality control checks and follow-up emails to advertisers to confirm that their program is live.
- After campaigns have been implemented, the Customer Support Specialist assists advertisers throughout their contract life cycle to provide performance data and make updates to their program.
- The Customer Support Specialist communicates with customers and DMO partners through email, phone, and video calls and utilizes various software tools to navigate customer accounts, research and review account history, enter data, and communicate effectively to fulfill customer requests.
You will love this job if you have:
- Customer Service Skills:
- Patient and helpful when interacting with customers
- Able to avoid jargon and explain industry-specific concepts
- Take ownership of customer issues and see them through to resolution
- Use situational judgment to determine actions
- Detail-oriented and focused on providing accurate and thorough service
- Ability to prioritize customer needs
- Demonstrates interpersonal skills with a diverse customer base
- Dedicated to problem resolution
- Communication Skills:
- Excellent English communication skills (written, comprehension and verbal)
- Ability to communicate correctly and clearly with all customers in a positive manner
- Good comprehension skills — ability to clearly understand and state customers' requests
- Excellent documentation skills
- Good composition skills — ability to compose a grammatically correct, concise, and accurate written response
- Ability to write marketing copy for paid content with strict character limits
- Work successfully in a team environment as well as independently
- Computer Knowledge/Skills:
- Desktop computer proficiency
- Familiarity with Windows 7 and Google Suite (Gmail, Google Calendar, Google Docs, Google Sheets, etc.)
- Excellent typing skills
- Able to successfully navigate websites
- Ability to successfully adapt to changes in the work environment
- Preferred Knowledge/Skills:
- Familiarity with Salesforce
- Basic Adobe Photoshop skills
ELECTRICISTA
Importante Empresa en Costa Rica
Descripción del puesto: Una empresa líder en Costa Rica busca un electricista capacitado para instalaciones y mantenimiento de sistemas eléctricos en diferentes tipos de construcciones. El puesto ofrece un salario competitivo, horarios flexibles y un ambiente laboral de apoyo.
Responsabilidades:
- Instalar, mantener y reparar sistemas eléctricos de baja y alta tensión.
- Diagnosticar y resolver problemas eléctricos.
- Instalar cableado eléctrico y realizar conexiones según los planos.
- Asegurarse de cumplir con las normativas eléctricas y de seguridad locales.
Requisitos:
- Experiencia previa como electricista.
- Conocimientos de sistemas eléctricos y normativas vigentes.
- Capacidad para trabajar de manera eficiente y resolver problemas técnicos.
PLOMERO
Importante Empresa en Costa Rica
Descripción del puesto: Una empresa destacada en Costa Rica busca un plomero calificado para instalar y reparar sistemas de plomería en proyectos residenciales y comerciales. Ofrecemos un salario atractivo, flexibilidad de horario y un ambiente de trabajo colaborativo.
Responsabilidades:
- Realizar instalaciones de tuberías, desagües y sistemas de agua potable.
- Reparar y mantener sistemas de plomería en edificaciones.
- Identificar problemas y realizar reparaciones en tuberías y accesorios de plomería.
- Trabajar en cumplimiento con los estándares de seguridad y normativas locales.
Requisitos:
- Experiencia previa como plomero.
- Habilidad para identificar y solucionar problemas de plomería.
- Capacidad para trabajar de manera independiente o en equipo.
CARPINTERO
Importante Empresa en Costa Rica
Descripción del puesto: Una importante empresa en Costa Rica está contratando un carpintero con experiencia en fabricación, instalación y reparación de estructuras de madera. Ofrecemos un salario competitivo, flexibilidad de horario y un ambiente laboral que fomenta el crecimiento profesional.
Responsabilidades:
- Construir, instalar y reparar muebles, puertas y marcos de madera.
- Leer planos y trabajar de acuerdo con especificaciones técnicas.
- Realizar acabados en obras residenciales y comerciales.
- Mantener las herramientas y el área de trabajo en condiciones óptimas.
Requisitos:
- Experiencia previa en carpintería.
- Conocimientos en el uso de herramientas de carpintería.
- Atención a los detalles y habilidades para trabajar en equipo.
CUSTOMER OPERATIONS ASSOCIATE
Overview:
Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to lead the digital transformation of the Food and Beverage (F&B) industry by offering a comprehensive Customer Retention Platform for Restaurants worldwide. By leveraging data from various channels such as food delivery, social media, and discovery platforms, we empower restaurants to maximise their business potential and achieve growth.
At Momos, our core principle is putting restaurants at the forefront of everything we do. Since day one, we have embedded the valuable feedback and input from our restaurant partners into our company culture and product design. This collaborative approach has been instrumental in creating a solution that truly meets the needs of the F&B industry. Today, we are proud to be trusted by over 2000 restaurants globally. If you have a passion for food and want to work for a mission-driven company that is actively shaping the future of the F&B industry, we would be thrilled to have you join our team.
About the role:
As a Customer Operations Associate for the US market, you are the de facto point-of-contact for our US customers, both new to Momos / on trial as well as existing, and looking to fully leverage Momos to solve their business challenges.
Our Customer Success team quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a thorough knowledge of how Momos works.
- Develop deep knowledge of the Momos software and features, and how they function from setup to launch. You will have to be able to communicate technical information and be able to adapt to new updates, changes, and releases
- Act as the primary point of contact for clients, offering timely and effective support across various channels that merchants use to get in touch with our team (email, chat, and phone)
- Willingness to work in the US hours independently while ensuring high levels of customer service
- Answer how-to questions and help customers navigate a variety of tools within Momos while fully grasping the entire context of customers
- Conduct investigations and troubleshooting to resolve client issues, escalating complex cases to the appropriate teams when necessary
- Provide support and guidance to users across our customer base who use the Momos software
- Show composure, resilience, and flexibility as customer needs evolve and case volume changes
It would be delightful if the candidate is able to:
- Communicate thoughtful, customized solutions that help customers move forward and grow their business
- Collaborate with internal teams such as customer success, account managers, or sales teams and identify opportunities for existing customers to use more of our platform or services
Requirements
Mandatory skill set
- Problem-solving skills: ability to identify and solve complex problems in a timely and effective manner
- Critical thinking: ability to analyse information and situations, and make sound decisions based on available data
- Great command of English: Excellent written and verbal communication skills in English
- Collaborative: ability to work effectively in a team environment
- Technical proficiency: demonstrated ability to understand technical concepts and break them down into simpler terms
- Being organised: ability to manage multiple tasks and priorities effectively
Nice to haves
- Able to handle stressful situations: ability to remain calm and composed under pressure
- Attention to detail: meticulous attention to detail and accuracy in all aspects of work
Benefits
- Competitive salary and bonus scheme
- Private medical insurance
- Paid time off and a flexible working culture
- Opportunities for rapid career advancement
- A dynamic and inclusive company culture
- Access to the latest technology and tools for personal development
- Comprehensive onboarding program for new employees
- Employee recognition programs for outstanding performance
- Participation in industry conferences and events
- A supportive environment that encourages innovation and creativity
CUSTOMER SUPPORT AGENT
About the Company:
We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.
Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role involves providing exceptional customer service, resolving client inquiries, and supporting our users in maximizing the benefits of our SaaS products. The ideal candidate should have excellent communication skills, a problem-solving mindset, and a passion for technology.
Key Responsibilities:
- Customer Interaction: Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Problem Solving: Identify, analyze, and resolve customer issues related to our SaaS products.
- Product Knowledge: Maintain in-depth knowledge of our software's features, capabilities, and updates.
- Feedback Collection: Gather customer feedback and collaborate with the product team to enhance user experience.
- Documentation: Accurately document customer interactions and resolutions in the CRM system.
- Training and Support: Assist in creating training materials and guides for users.
Requirements:
- Education: High school diploma or equivalent; further education or certification in customer service is a plus.
- Experience: Minimum of 1-2 years in customer support, preferably in a SaaS or technology-related field.
- Language Skills: Fluency in English (both verbal and written) is essential.
- Technical Proficiency: Familiarity with CRM systems and practices; comfortable with technology and learning new software.
- Communication Skills: Excellent communication and interpersonal skills.
- Problem-Solving: Strong problem-solving skills and attention to detail.
- Availability: Willingness to work in shifts to cover different time zones.
APLICA AQUÍ: https://www.careers-page.com/capitalrecruit/job/QX7Y569Y?utm_medium=free_job_board&utm_source=linkedin
CONTACT CENTER AGENT - WFH
Acerca del empleo
Our mission is to ensure our clients have all the tools needed to ThrAIve while at the same time building world-class customer experiences.
We help our clients by identifying the main customer pain points and highlighting straight forward solutions to these focus areas. Our customized solutions increase customer satisfaction, increase customer acquisition (boost revenue), and reduce contact center cost while significantly increasing performance.
Role Description
This is a full-time remote role for a Contact Center Agent - WFH at letsthraive. The Contact Center Agent will be responsible for handling customer inquiries, resolving issues, take advantage of product and service sales opportunities whenever possible. and providing excellent customer service. The role involves communicating effectively with customers through various channels, such as phone, email, and chat. Use defined scripts to sale and pivot and Meet the team's qualitative and quantitative objectives and KPIs.
Qualifications
- Strong communication skills and customer service orientation
- Ability to multitask, prioritize, and manage time efficiently
- Excellent problem-solving and conflict resolution abilities
- +1 year of experience in Sales or Customer Service (outbound/inbound)
- B2+ - C1 Level of English
- Computer, Monitor and Headset
- WFH space (quiet space, desk, chair)
- High-speed Internet (hard-wired)
- +1 year of experience in the Dental Industry is a PLUS
APLICA AQUI:
SALES REP LOCAL RESIDENTS
Job description
This job offers a local Costa Rican contract and to apply you should have residency in Costa Rica.
Become part of our famous TUI Destination Team as one of our Destination Services Sales Reps and use every day as an opportunity to make our guests smile and ‘live happy’.
ABOUT OUR OFFER
• A job in Service at TUI offers more than your basic salary which already starts from $4,425,000.00 CRC gross/year.
• Depending on your role commission earning will come on top. The more you sell, the more you earn.
• A company iPad & uniform are of course standard.
• Work week of 48 hours with 1 day off.
• 14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
• Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation.
• Local permanent contracts offered.
• Year round and multiple permanent career development opportunities available.
ABOUT YOU
• A consistently happy colleague and great team player.
• A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
• Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
• You are fully conversational in English and speak either German, Dutch and/or French.
• A driving license will be helpful.
ABOUT THE JOB
• You could be meeting, coordinating, advising, selling, and/or fixing more complex problems.
• You will be assisting any traditional guests with our online products & services.
• It all starts with you uncovering guests holiday needs and matching them with the right service solution and/or sales opportunities.
• You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided at the airport, service in your hotels and how well you have ‘solved on the spot’.
• You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.
From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.
We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.
SOCIAL MEDIA SPECIALIST (COMMUNITY MANAGEMENT)
Job description
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
The Global Digital Hub has been newly established within Roche Services & Solutions Center. Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design.
The Opportunity:
As the Community Manager supports the Digital Communities team within Group Communications, you'll play a crucial role in orchestrating digital engagement and shaping the presence of Roche across various social media platforms. You will be working very closely with Digital Communications Engagement Managers and their stakeholders to support and enhance global social media channels and external audience interactions. You will be responsible for managing and growing our online presence across various platforms, the caretaker of our brand’s online presence, fostering a vibrant community, driving engagement through innovative and effective social media strategies, and ensuring positive and productive community interactions.
In this position you will be focusing on:
• Monitoring and replying to customer queries received via inbox and/or global social media channels
• Cultivate and manage online communities by responding to comments, moderating interactions, and fostering meaningful engagement aligned with Roche’s brand voice
• Building relationships with the Roche executive community, influencers, brand advocates, and partners to amplify brand messaging, and proactively manage potential social media issues by implementing crisis communication plans with the Global Insights/Crisis team
• Proactively recommending improvements to strengthen digital presence, and identifying process enhancements to ensure innovative approaches across community, channel, and creative aspects while coaching junior colleagues as well
• Business Process Management: as a center of excellence, establish process governance principles and maintain proper documentation within the scope of responsibility
Who you are:
• You have a Bachelor's degree and 1 to 3 years of experience in global social media management, proficient in channel management, audience-centric strategies, social media tools, and managing agencies
• You have experience with advertisement platforms and are strong in social metrics, content strategies for major platforms, and project management
• You have excellent English communication skills; creative thinking for innovative content
• You have strong interpersonal skills for teamwork and are skilled in conflict resolution, community moderation, and handling complex issues independently
• You are a quick learner with a passion for technology, flexible with tools, and adept at adopting new technologies
In exchange we provide you with:
• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.
• Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party. We also ensure flexibility, to help you find your balance: home office is a common practice, and its conditions can be tailored for employees according to needs (1 office day/week on average, and we provide fully remote working conditions within Hungary). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
Explore what the Global Digital Hub is about.
FARMACÉUTICO
Job description
Estamos buscando regentes para unirse a nuestro equipo en Farmacia Saba. Si tienes un enfoque en el cuidado del paciente y quieres formar parte de una comunidad dedicada a la salud, ¡queremos conocerte!
Requisitos:
• Incorporación al Colegio Farmacéuticos.
• Licenciatura en Farmacia.
• Experiencia previa en el área (deseable).
• Conocimiento en la gestión de medicamentos y atención al paciente.
• Habilidades de comunicación y orientación al cliente.
• Disponibilidad para trabajar en horarios flexibles.
Ofrecemos:
• Un entorno de trabajo colaborativo y profesional.
• Oportunidades de desarrollo y crecimiento.
• Salario competitivo y beneficios adicionales.
Si desea formar parte de nuestro equipo, por favor envía tu currículum al correo reclutamiento.cr@sabafarmacity.com
RRHH / TALENT ACQUISITION PARTNER
Job description
Resumen
¿Estás preparado para emprender el vuelo en un sector de la aviación dinámico y de ritmo vertiginoso? Como líder mundial en servicios de aviación, Swissport presta servicios de asistencia en tierra, de carga y de pasajeros a más de 300 millones de pasajeros al año. Nuestra misión es sencilla: "Proporcionar al sector de la aviación soluciones coherentes y a medida en todo el mundo, para una mejor experiencia del cliente".
Creemos que nuestra gente es lo que nos diferencia de la competencia. En Swissport, nos guían nuestros valores fundamentales de Demuestra que te importa, Haz lo correcto y Gana como equipo, y actualmente estamos buscando personas dedicadas, que se alineen con estos valores, para unirse a nuestro equipo en varios lugares de todo el mundo.
PRESUMEN DEL TRABAJO
Implementar estrategias de reclutamiento, con la finalidad de atraer candidatos con el perfil solicitado y valores acordes a la organización.
PRINCIPALES RESPONSABILIDADES
• Realizar la publicación de vacantes en diferentes fuentes de reclutamiento.
• Asistir a eventos de reclutamiento (ferias de empleo, universidades, etc.) con la finalidad de atraer un mayor número de candidatos.
• Elaborar entrevistas a candidatos, así como brindar seguimiento en su proceso de selección.
• Aplicar evaluaciones técnicas y/ psicométricas cuando sea necesario, así como elaborar reportes de entrevistas.
• Presentar candidatos a clientes internos y externos según sea el caso.
• Solicitar y validar documentos de candidatos.
• Realizar el armado de expedientes con los documentos necesarios para la incorporación del personal.
• Proporcionar inducción y onboarding al personal de nuevo ingreso.
• Asegurar en conjunto con el área solicitante que los nuevos ingresos cuenten con las herramientas necesarias para desempeñar sus funciones.
• Apoyar al equipo de Recursos Humanos en todas las labores y tareas que le puedan ser asignadas.
REQUISITOS Y COMPETENCIAS
• Bachiller en Administración de Recursos Humanos
• Contar mínima 2 años de experiencia (en el sector de la aviación) en reclutamiento operativo y administrativo, manejando entrevistas individuales y grupales.
• Disponibilidad para trabajar de manera presencial y viajar
• Manejo de diferentes herramientas y fuentes de reclutamiento
• Alto sentido de responsabilidad y enfoque a resultados
• Manejo de idioma inglés (nivel Intermedio)
• Office Intermedio
• Capacidad de análisis, excelente administración del tiempo, sentido de urgencia, organización, así como empatía y buen manejo de clientes.
En Swissport, creemos en la diversidad, la igualdad de oportunidades y el poder de nuestros valores para impulsar nuestro éxito. Nos comprometemos a ofrecer un lugar de trabajo que fomente la inclusión y en el que todos los solicitantes cualificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o condición de veterano.
Visite nuestro sitio web en www.careers.swissport.com para obtener más información sobre la vida en Swissport.
ASSOCIATE DIGITAL REVIEW TEAM ANALYST
Job description
Associate, Digital Review Team Analyst - Santa Ana, Costa Rica
Are you ready to join an advanced team that customers depend on to prevent fraudulent transactions? Are you ready to unleash your potential in a global company that moves money for better? Join Western Union as an Associate, Digital Review Team Analyst.
Western Union powers your pursuit.
We are looking for someone who would be part of the Digital Review Team as an Associate, Digital Review Team Analyst responsible for analyzing digital transactions in Western Union.
Role Responsibilities
• As an Associate Analyst, you will analyze digital transactions to make sure that no fraudulent activity is involved.
• You will communicate with Western Union customers as needed to verify details regarding specific money transfer as well as support WU.com customers with their identity verification ensuring that Compliance regulations are met (typically 50 to 70 daily calls).
• You will resolve problems and decide when to escalate a case or to proceed with the regular transaction/customer profile verification handling procedures.
• After completing our training program, you will be skilled in Risk Assessment and be able to provide an excellent customer experience.
Role Requirements
• For such a detail-oriented role we need you to be self-motivated team player who is focused on giving the highest level of customer service via phone, have strong analytical skills and very attentive to detail.
• You must have great attitude and be able to adapt to a dynamic work environment.
• We require you to be fluent in English, written and verbal (81% - B2+).
• Highschool education is required.
• We need you to have strong ability to multitask using internal database systems, capable of making independent decisions with a results-oriented approach, and adaptability to work both individually and within a team, and a willingness to work on weekends.
• Mon-Sun schedules. Availability to work on weekends.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few ( https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.
Your Costa Rica- specific benefits include:
• Asociación Solidarista
• In house company doctor services
• Transportation services options
• Referral Program award
• Employee Resource Groups (ERG) and committees to volunteer with
• Pan American Medical and Life insurance
• Cafeteria Discounts
Our hybrid work model
Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
HR BUSINESS PARTNER
Job description
The Human Resources (HR) Business Partner is a senior level position responsible for leading the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.
Responsibilities:
• Deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions
• Responsible for HR delivery and implementation across the employee lifecycle
• Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
• Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes
• Work with HRA global partners and regional HR Business Partners to ensure consistent communication and delivery of HR solutions and processes
• Coordinate and consult with country HR partners to deliver regional activities
• Lead and/or initiate cross Citi projects as well as train new team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
• 6-10 years of relevant experience
• Consistently demonstrates clear and concise written and verbal communication
• Working knowledge of HR functions
• Working knowledge of applicable US laws
• Proficient in Microsoft Office and PeopleSoft
Education:
• Bachelor’s degree/University degree or equivalent experience
• Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
TEAM MEMBER
Job description
En Abbott, puedes hacer un trabajo que importa, crecer y aprender, cuidar de sí mismo y de tu familia, ser verdaderamente quien es y vivir una vida plena.
Tendrás acceso a:
• Desarrollo profesional con una empresa internacional donde podrás hacer crecer la carrera que sueñas.
• Transporte subvencionado
• Cafetería subvencionada
• Una compañía reconocida como mejor lugar para trabajar en docenas de países alrededor del mundo y nombrada una de las empresas más admiradas del mundo por Fortune.
• Una compañía que es reconocida como una de las mejores compañías grandes para trabajar, así como un mejor lugar para trabajar para la diversidad, las madres trabajadoras, mujeres ejecutivas y científicas.
PRINCIPALES RESPONSABILIDADES
• Cumplir con los requerimientos de certificación y entrenamiento para el área de producción asignada.
• Cumplimientos de las normas de seguridad para las tareas que se ejecuten.
• Participar activamente de las actividades de implementación y mantenimiento del Sistema de Calidad de ABBOTT, garantizando el cumplimiento de los requisitos aplicables incluyendo GMP’s, GDP’s, limpieza de linea.
• Ejecución de las tareas de producción del área asignada según los procedimientos de producción y cumpliendo los requerimientos de productividad definidos.
• Cumplir con los requerimientos de inspección, según apliquen, de acuerdo a los procedimientos para los que fue entrenado.
• Reparar los productos no conformes, de acuerdo con las especificaciones establecidas.
• Ejecutar y reportar las actividades de su área, respondiendo por la calidad, el tiempo, la confiabilidad y el desempeño de servicios e informaciones generadas, atendiendo a las necesidades de los clientes internos / externos.
• Cumplir con los requerimientos de documentación y trazabilidad para los procesos de producción asignado.
• Apoyar y/o ejecutar procesos de entrenamiento y certificación de personal según los procedimientos establecidos, en operaciones de su área
Turnos:
A (Lunes - Viernes 5:50 am - 3:15 pm)
B (Lunes - Viernes 3:00 pm - 10:00 pm y Sábados 7:00 am - 2:30 pm)
C (Domingo - Sábado 10:00 pm - 6:00 am)
Requisitos:
Educación: Primaria Completa
Experiencia/Formación:
• Habilidad para efectuar los procesos para los que va a ser contratado.
• Capacidad para leer, entender y ejecutar procedimientos.
• Preferible: Con experiencia en manufactura / No Indispensable
Ser mayor de edad
Aplicar aquí: https://www.jobs.abbott/us/en/job/31086173/Team-Member-I?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic
OPERADOR (A) MONTACARGA
Job description
¿Quieres construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000 empleados que usan tecnologías nuevas, conocimientos dinámicos y más de 157 años de experiencia para conectar a los granjeros con los mercados, a los clientes con los ingredientes, y a las personas y animales con los alimentos que necesitan para prosperar.
Esta es un posición permanente localizada en Alajuela San Rafael
Jornada: Diurna
Horario: Lunes a Sábado de 06:00am - 03:00pm
Descripción del Puesto:
• Ubicación de Mercaderia en Racks
• Manejo del Sistema Sap
• Acarreo de Mercadería
• Reabastecimiento de zonas de Picking
• Cargas de los equipos móviles
Requisitos Mínimos:
• Cuenta con al menos 18 años de edad
• Capacidad para Flexionarse con o sin los ajustes necesarios
• Capacidad de Arrodillarse con o sin los ajustes necesario
• Capacidad para levatamiento de peso de 20 kilos
• Capacidad para trabajar en temperaturas de -20 grados
• Contar con licencia D3
• Conocimiento basico matemáticos (sumar, restar, dividir, Multiplicar)
• Conocimientos básicos para el manejo de computadoras, teléfonos inteligentes u otro dispositivo movil.
• Capacidad de trabajar horas extras, feriados, fines de semana o diferentes turnos.
Requisitos Preferibles:
• Conocimientos básicos en Sap
• Conocimiento básico en Microsoft Office
• Experiencia previa en un entorno de producción o planta
¡En Cargill promovemos la diversidad, equidad e inclusión en nuestros procesos!
CONTENT MANAGER
Job description
Content Manager at Nya - Urban Development & Real Estate
Are you passionate about digital content creation with a touch of nature and urban development? We have the perfect opportunity for you at Ciudad NYA, Costa Rica.
Company Description
NYA Costa Rica offers a perfect lifestyle in Ciudad Nya, Costa Rica, with beachfront condos in pre-sale, Crystal Lagoons beach, trails, waterfalls, and a fitness center. Located in Guanacaste, Costa Rica, Nya provides the best amenity package, including the world's top amenity by Crystal Lagoons®.
About the Position:
We're seeking a creative and dynamic Content Manager to join our marketing and sales team for an exciting urban development project in Liberia, Guanacaste, Costa Rica.
Key Responsibilities:
• Strategically manage the company's social media presence
• Create and schedule engaging content for multiple platforms
• Write compelling content for social media, blogs, presentations, and video scripts
• Plan high-quality videos, reels, and audiovisual content
• Collaborate closely with design, marketing, and sales teams
• Implement SEO strategies to improve online visibility
• Create effective copywriting for website and digital marketing campaigns
Requirements:
• Student or graduate in Advertising Design, Graphic Design, Advertising, or Communication
• Located in Costa Rica
• Proven experience in communication and social media management
• Fluency in Spanish and English (oral and written)
• Knowledge in graphic design and video editing
• Knowledge of audio trends and content creation for Instagram and TikTok
• Passion for nature and outdoor content creation
• Experience in real estate or urban development (desirable)
• Solid knowledge of SEO and current best practices
• Experience in writing persuasive copywriting for websites and digital marketing
• Deep understanding of digital marketing strategies and web analytics
We Offer:
• Remote work with monthly visits to the project in Liberia, Guanacaste
• Opportunity to work on an innovative urban development project
• Collaborative and dynamic environment
• Professional growth in an expanding industry
• Weekly sales and marketing training in English with the Grant Cardone 10X program
If you're passionate about content creation, design, SEO, and nature, and you're ready to take our communications and digital presence to the next level, we want to meet you!
Send your portfolio and CV to be considered for this exciting opportunity.
APLICA AQUÍ: https://www.linkedin.com/jobs/view/content-manager-at-nya-costa-rica-4043182540/
PERSONAL PARA GRANJA SIQUIARES
Job description
¿Quieres construir un futuro más sólido, sustentable y cultivar tu carrera? Súmate al equipo global de Cargill que cuenta con 160,000 empleados que usan tecnologías nuevas, conocimientos dinámicos y más de 157 años de experiencia para conectar a los granjeros con los mercados, a los clientes con los ingredientes, y a las personas y animales con los alimentos que necesitan para prosperar.
Esta es una posición Permanente en la Granja Siquiares en Alajuela
Descripción general del puesto:
• Revisa niveles de producción y calidad del producto
• Se encarga del cuido de los animales de la granja
• Da mantenimiento de la estructura como: limpiar, sacudir, remover la cama, lavar bebederos, control de mortalidad, y recoger desechos de los animales de la granja
• Realizar cualquier otra función que se asigne y requiera para el desempeño de su puesto de trabajo
Calificaciones Mínimas:
• Ser mayor de 18 años
• Capacidad de realizar tareas físicas como agacharse de forma segura, con o sin adaptación razonable
• Capacidad de levantar hasta un máximo de 25 kilos con o sin ajustes razonable
• Capacidad de trabajar en diferentes ambientes donde se puede presentar: ruido, polvo, químicos, entre otros., con el uso del Equipo de Protección Personal (EPP)
• Capacidad de trabajar en diversas condiciones interiores y exteriores que puedan incluir calor o frio
• Contar con primaria completa
• Capacidad de leer y escribir en español sin dificultad
• Capacidad de trabajar horas extra, incluidos fines de semana, feriados o turnos diferentes, con aviso previo
Favor adjuntar los siguientes documentos en su aplicación:
• Hoja de delincuencia original y al día
• Cédula de identidad vigente
¡En Cargill promovemos la diversidad, equidad e inclusión en nuestros procesos!
APLICA AQUÍ: https://www.linkedin.com/jobs/view/personal-para-granja-siquiares-at-cargill-4022119401/