Soluciones Integrales de Empleo y Reclutamiento en Costa Rica , regístrate y encuentra un trabajo ideal

La persona debe tener conocimientos en programación de páginas web, XML. En la parte de e-commerce debe conocer de  plataformas para comercio electrónico como Magenta, Shopify, Fygaro o cualquier otra plataforma. Ideal que haya trabajado en desarrollo de este tipo de plataformas. Debe conocer algo de proyectos. 

La persona se hace cargo de acompañar a los clientes, ofreciéndoles las herramientas electrónicas para que puedan hacer sus guías de manera digital. Debe tener conocimientos en el área técnica para poder trabajar con el cliente en las soluciones e integraciones con los sistemas.  Se requiere inglés es avanzado. 

We are looking for back office agents with experience in networking to provide technical support.  The vacancies are to work side by side with our important client located in Heredia, AFZ. 

In this role you will be in charge of reviewing the proper functioning of the alerts related to the internet connection in the client's stores where the service is provided remotely. Also, you will have to carry out the firmware and software updates of the network devices in our clients' environment through chats. 

Requirements: 

Advanced English (80%). 
Previous experience in call center is desirable. 
With an academical backgroung in, or currently studying, intermediate or advanced level of CISCO or similar.  

Perks: 

Birthday off. 
Private medical plan. 
Referral bonuses. 
Top Performance recognition. 
Discounts with affiliated universities, financial companies and hotels. 

We are looking for a Bilingual Tech Support Agent (English and Spanish) with experience in CISCO for one of our multinational clients in the area of Heredia. 

Responsibilities: 

• Provide, to the account and users, the first level contact and solutions to technical issues.
• Escalate unsolved queries properly to the next support level  
• Make a follow up, direct and reroute issues to the respective resources
• Make a follow up on the different possible issues, provide answers and comments until achieving a permanent solution. 
• Guarantee the adequate register and documentation of the problems that were solved.
• Recommend modifications and process improvements.
• Preserve and develop their knowledge on support, product and service procedures. 
• Provide user assistance when experiencing an issue with a product or service, be it software or hardware of a computer of an internet server, peripherals, electronic devices, machinery or any other equipment or device. 
• Diagnose and solve technical issues on the phone, email, online support chat
• Solve specific issues related to IT products and services. These products may include computers, smartphones, software or other various technologies.

Requirements:
• Proven work experience in technical support
• English command 85%
• Practical knowledge of support, database and remote control software 
• Knowledge in different architectures and technologies 
• High School diploma 
• CCNA 

Perks:
Birthday off.
Private medical plan.
Referral bonuses.
Top Performance recognition.
Discounts with affiliated universities, financial companies and hotels.

The HR Coordinator priorities:

• Support the learning and development team.
• Coordinate hiring and onboarding to support Talent Acquisition Team
• Laisse with Harris employees for all Learning, Development and Recruitment questions.

*This position can be remote or in any of our Harris offices when it is safe to return to the office.


Other related tasks:

Talent acquisition, learning and development

• Entry level role, admin support
• Send OAD invite for new hires
• Start reference checks, background checks

Learning & Development

• Scheduling LMS classes, enrolling people
• Helping with simple LMS questions
• Work Tango support person

Talent Self-Service ticketing

• Helpdesk ticketing focus w/ HR blend
• Inbox monitoring
• Respond to general inquiries

Possibly create short training videos

• LMS video examples

How you will add value:

• Assist with developing and communicating procedures
• Ensure compliance with hiring process and background investigations and reference checks.
• Coordinate training and manage LMS attendance and reporting.
• Support for ensuring process are followed in Workday (offer letters, promotions, and reporting).

Required Qualifications

• Ability to act with discretion, maintain confidentiality, and a professional demeanor
• Must be able to handle multiple tasks, prioritize, work independently and build win-win situations.
• Proficiency with MS Office 365 (Word, Excel, Access, Power Point, and Outlook).
• Preference given for Workday and LMS experience.

Se requiere personal para la posición de Analista de Inventarios Multi-país

Requisitos indispensables para el puesto:

• Bachiller en Ingeniería Industrial, Comercio Internacional o carrera Afín
• Deseable Licenciatura en Ingeniería Industrial
• Manejo del Inglés a nivel intermedio.
• Mínimo 4 años como Analista de Inventarios.
• Deseable experiencia en posiciones de planner, ligado con materias primas y productos comercializados
• Manejo Avanzado de Excel
• Dominio del sistema SAP Business One.

Las principales funciones para la posición son:

• Control de inventarios con base al análisis, seguimiento de variaciones asegurando las existencias y control de las mismas para la producción y continuidad del negocio.
• Reporte y análisis de movimientos y cobertura de inventarios, para gestionar las solicitudes en tiempo de nuevas materias.
• Planeamiento y proyecciones de abastecimientos para la oportuna solicitud de órdenes de compras.

Job Summary:

This position is responsible for performing accounting and financial reports under minimal supervision. Will ensure accurate financial information is timely reported. The individual will support the completion of the annual and mid-term business plan and will assist its supervisor with reliable and consistent analyses and financial modeling as required. Additionally, will assist with both internal and external reporting requirements to ensure compliance with internal controls, JSOX and financial company policy compliance & governance.

Job Details:
Accounting and Finance Analyst:

- Accounting entries and closing of the month
- Reconciliations of balance sheet accounts.
- Financial analysis reports (vs budget) -Latin America

QUALIFICATIONS:

Knowledge, Skills and Abilities (KSAs)

• Demonstrated orientation to action in a flexible, fast-paced work environment
• Strong analytical, interpersonal, and communication skills
• Possesses initiative, customer focus, and problem-solving skills
• Must be able to identify and resolve problems and ultimately prevent them from reoccurring
• Ability to work under time constraints
• Knowledge of JDE, Blackline, Hyperion systems is preferred.

Background Experiences

• Bachelor’s degree in Accounting.
• Minimum 3 years of financial or accounting experience
• Bilingual: English and Spanish
• Must be proficient in Microsoft Excel, Word, PowerPoint, and Outlook

Habilidades requeridas:

• Orientación al logro
• Excelente actitud
• Disposición a aprender

Funciones

• Comprender la necesidad del negocio.
• Asegurar la calidad de los productos
• Revisiones del Código
• Pruebas Funcionales
• Reportar Incidentes
• Automatizar casos de prueba.

Área de trabajo: Consultoría

Habilidades requeridas:

• En el área de seguridad enfocado en el manejo de soluciones de seguridad empresarial McAfee, principalmente Web Protection, SIEM, Network Security Platform, Data Protection y Endpoint Security.
• Conocimientos en configuración, administración de equipos perimetrales como Firewall.
• Disposición por aprender.
• Excelente actitud.
• Orientación a resultados.
• Trabajo bajo presión.
• Excelente servicio al cliente.

Funciones

• Proteger información de accesos, duplicaciones, modificaciones o destrucción no autorizadas.
• Analizar las medidas de seguridad implementadas para proteger la información.
• Realizar pruebas en los sistemas y corregir toda debilidad o vulnerabilidad.
• Configurar los programas y herramientas de seguridad.
• Ejecutar pruebas de vulnerabilidad y actualizar los protocolos y sistemas de seguridad.
• Otorgar acceso y credenciales a los usuarios autorizados.
• Monitorear los accesos a la información.
• Monitorear para determinar los cambios de información no registrados.
• Ejecutar protocolos y programas de defensa ante cualquier traspaso o violación.
• Elaborar informes de manera periódica sobre el estado de los sistemas

Role description

• Deliver full life-cycle recruiting. This means they will use their abilities to source, screen and prepare candidates for interviews with hiring managers.
• Will act as the public face of the company during the talent attraction and hiring process, so they must ensure positive experiences from the initial application to the final on-boarding process. Will also keep Mobilize employer branding on Social Media.
• Will manage respective candidate pools to ensure qualified candidates remain engaged in current or future opportunities and ensure a strong and positive client and candidate experience.
• Will provide general training and direction related to a Talent Recruitment process or system for HR professionals in the business.
• Will be responsible for maintaining a close relation with Universities, understanding that the Internship Program is a strong source of talent for the company, and that Mobilize wants to be present in the universities while contributing with the student´s growth through our programs.
• Will maintain awareness of competitor practices, industry trends and recruitment standards.
• Responsible to design and execute all strategy related to mass recruiting for our company.
• Focus on talent attraction and image marketing.
• Coordinate and schedule all process to interview candidates, lead events on universities and work fairs, manage relationships with Universities and lead internships program, own and manage requisition process within the company, including maintaining Job Descriptions.
• Responsible to manage relationships with outsourcing companies, referral program, communicate processes related to recruitment.
• Promote our company on social media platforms and review all applications though our career site and career email distributions.

This position is full-time and location-based in Costa Rica; because of the Pandemic, our employees in Costa Rica are all working from home WFH.  Return to office in a hybrid model will be required in the future.

Team: As a member of the Neustar Marketing Services Engineering Team, you will be working on a team to design and implement solutions to help our clients attract and engage their customers more personally. Our client’s marketing groups rely on Neustar to plan strategies and optimize cross channel campaigns with advanced marketing analytics, custom segmentation and media optimization. Our real-time data driven intelligence and marketing analytics help drive informed, actionable decisions across the entire marketing lifecycle.

Responsibilities include:

• Work across functional boundaries to design and implement fault-tolerant, high-performance, scalable, high-availability systems for the Marketing Services group.

• Participate in iterative design, implementation, and testing to meet our increasing business needs and requirements.

• Maintain coding and documentation standards, support bug fixes, and QA activities.

• Be a critical member of the Neustar Engineering team.

Qualifications/Education

• 3 to 5 years of work experience related to software development

• Experience programming in C++ and C# Visual Studio on Windows

• Experience working in Windows environment

• Knowledge in .NET Framework / .NET Core, Entity Framework, ASP.NET (Web Forms, MVC, Web API, Core)

• Experience with HTML, CSS, Javascript

• Experience with Agile methodologies

• Able to take initiatives and have a strong drive to push ideas to product

• Strong interpersonal, presentation, and communications skills

• Solid analytical, problem solving, and debugging skills

• Solid understanding of software design and development

• BS in Computer Science or related technical discipline

Additional Information:

• Experience with Kafka, Aerospike / NoSQL Databases, SQL Server, Oracle, and/or Hadoop is a plus

• Experience with Perforce/Git is a plus

• Experience with xUnit/MSTest/Moq unit testing is a plus

• Experience in AngularJS, jQuery, and/or JSON is a plus

• Experience with Confluence, JIRA is a plus

• Experience working with the Elastic Stack (e.g., ElasticSearch, LogStash, Kibana, Beats) is a plus

• Experience with the Linux command-line environment and Bash scripting is a plus

At Neustar, we are committed to the growth and development of our employees whose individual skills, curiosity, and passion for their work, contribute to the overall success of our business. Our core values (Accountability, Collaboration, Transparency, Resilience, and Respect) are the driving force of our culture across our locations around the globe.

This position is full-time and location-based in Costa Rica; because of the Pandemic, our employees in Costa Rica are all working from home WFH.  Return to office in a hybrid model will be required in the future.

Team: As a member of the Neustar Marketing Services Engineering Team, you will be working on a team to design and implement solutions to help our clients attract and engage their customers more personally. Our client’s marketing groups rely on Neustar to plan strategies and optimize cross channel campaigns with advanced marketing analytics, custom segmentation and media optimization. Our real-time data driven intelligence and marketing analytics help drive informed, actionable decisions across the entire marketing lifecycle.

Responsibilities include:

• Work across functional boundaries to design and implement fault-tolerant, high-performance, scalable, high-availability systems for the Marketing Services group.

• Participate in iterative design, implementation, and testing to meet our increasing business needs and requirements.

• Maintain coding and documentation standards, support bug fixes, and QA activities.

• Be a critical member of the Neustar Engineering team.

Qualifications/Education

• 1-2 years of work experience related to software development

• Experience programming in C++ and C# Visual Studio on Windows

• Experience working in Windows environment

• Knowledge in .NET Framework / .NET Core, Entity Framework, ASP.NET (Web Forms, MVC, Web API, Core)

• Experience with HTML, CSS, Javascript

• Experience with Agile methodologies

• Able to take initiatives and have a strong drive to push ideas to product

• Strong interpersonal, presentation, and communications skills

• Solid analytical, problem solving, and debugging skills

• Solid understanding of software design and development

• BS in Computer Science or related technical discipline

Additional Information:

• Experience in AngularJS, jQuery, and/or Newtonsoft Json.NET is a plus
• Experience with MSTest/Moq unit testing is a plus
• Experience with Perforce/Git Source Control is a plus
• Experience programming in C++ is a plus
• Experience with SQL Server, Oracle, and/or Redshift development is a plus

At Neustar, we are committed to the growth and development of our employees whose individual skills, curiosity, and passion for their work, contribute to the overall success of our business. Our core values (Accountability, Collaboration, Transparency, Resilience, and Respect) are the driving force of our culture across our locations around the globe.

Our expanding franchisee is seeking to hire an Operations Manager to join our team. You will oversee providing inspired leadership for the operation for our organization, which involves making important strategic decisions, as well as the development and implementation of operational policies and procedures, and help promote the culture that encourages our values and beliefs.                                        

Successful candidates must have a Bachelor's degree in management (or a related field) and have prior experience in a management or leadership position. A deep understanding of marketing and financial management is also a plus.

Operations Manager Responsibilities:

• High problem-solving skills           
• Provide inspired leadership for the organization
• Make important policy, planning, marketing and strategy decisions
• Develop, implement and review operational policies and procedures, promoting the franchisee all around the country           
• Oversee budgeting, reporting, planning, auditing and daily staff tasks
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations                       
• Work with the board to determine values and mission, and plan for short and long-term goals
• Identify opportunities for the company, promoting the vision through those opportunities
• Build alliances and partnerships with other organizations
• Support worker communication and the company culture that encourages high moral values and beliefs
• Able to teach children
• Passion in helping Children                                                           

Operations Manager Requirements:                                            

• Teaching experiences
• Bachelor’s degree in operations management or related field
• Experience in management, operations, and leadership
• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management
• Ability to build consensus and relationships among board, stakeholders, and employees
• Excellent communication skills
• Solid understanding of financial management                               

Benefits:

• Flexibility
• Excellent working environment
• Social Security (CCSS)
• Work from home
• Growth opportunity
• Competitive salary

En este rol deberás apoyar al equipo de soporte técnico en la creación y seguimiento de tiquetes. Además, deberás brindar apoyo al usuario en temas de routers y switchers a través de llamadas, chats y correos electrónicos. 

Requisitos: 
Manejo avanzado del idioma portugués (85%). 
Manejo del idioma inglés a nivel de escritura y entendimiento para documentar (60%) 
Formación académica en el área de redes. Deseablemente estar cursando, o haber cursado, CISCO o cursos similares.  
Conocimiento en la aplicación Aruba Networks es un plus. 

Beneficios:  
Día libre por el cumpleaños. 
Plan médico privado. 
Bonos por referencia. 
Reconocimiento a Top Performance. 
Descuentos con universidades, instituciones financieras y hoteles. 

We are looking for experienced customer service agents to work providing on-call assistance to end users. The vacancies are to work side by side with our important client located in Heredia. 

In this role you will provide customer service assistance to end users and answer questions about package tracking, communicate with product delivery providers, make changes to system information, provide product information and promotions, all through inbound calls. 

Requirements: 
Bachelor's degree. 
Advanced English (85%). 
Call center experience, minimum three to six months. 

Perks: 
Birthday off. 
Private medical plan. 
Referral bonuses. 
Top Performance recognition. 
Discounts with affiliated universities, financial companies and hotels. 

We are looking for call center agents. The vacancies are for our important client in AFZ, in Heredia. 

Back office: You will manage all the orders of IT clients or coordinate the the technician's visit to the client's location to solve the experienced issue 
 
Functions
*Attention to chats and occasional calls
*Coordination of on site technicians
*Ticket coordination
 
Requirements
*Advanced English
*Bachellor's degree
*Previous experience in call center
*EXPERIENCE IN LOGISTICS

We are looking for call center agents with experience providing technical support. The vacancies are to work side by side with our important client located in Heredia.  

In this role you will be able to have contact with business customers and assist them technically via telephone or chat. You will have to solve technical problems related to resetting passwords, Outlook email configuration, support for portals, applications and pages. 

Requirements: 
1 year of experience in technical support (desired). 
1 year of experience in call center (desired). 
Knowledge or experience in VPN, printers, hardware, Office, Outlook, password resets, phone registration,  issues with platforms or other applications. 
Advanced English (85%). 
Advanced Portuguese (85%)
Knowledge in Windows. 

Perks: 
Birthday off. 
Private medical plan. 
Referral bonuses. 
Top Performance recognition. 
Discounts with affiliated universities, financial companies and hotels. 

We are looking for experienced collections agents to work providing on-call assistance to end users. The vacancies are to work side by side with our important client located in Heredia. 

In this role you will have contact with end users who have previously made a purchase and have a financial obligation to the company. You will have to let them know about the type of debt and try to reach a payment arrangement, all through outbound calls. 

Requirements: 
Bachelor's degree. 
Advanced English (85%). 
Call center experience, minimum three to six months. 
Collections experience is desirable. 

Perks: 
Birthday off. 
Private medical plan. 
Referral bonuses. 
Top Performance recognition. 
Discounts with affiliated universities, financial companies and hotels. 

1. Apoyar en el funcionamiento de la plataforma
2. Apoyar en la preparación del material audiovisual de la empresa
3. Velar por el correcto funcionamiento de la página web Actualizar las informaciones subidas a la plataforma sobre productos, servicios.
4. Hacer desarrollos menores en nuestras páginas y productos
5. Mantenimiento de aplicaciones móviles.
6. Apoyar en  la arquitectura de nuevas aplicaciones y productos.
7. Brindar soporte técnico.
8. Aplicar nuevas tecnologías y prácticas para mantener actualizadas las plataformas desarrolladas.

1. Desarrolla y coordina el material audiovisual de la empresa.
2. Elaborar los artes y etiquetas para los productos nuevos ya actuales de nuestra empresa y clientes.
3. Elabora los artes que se expondrán en las actividades de la empresa  sus marcas, como son ferias.
4. Soporte al web máster.
5. Apoyar asegurando que la información publicitaria mantenga los lineamientos de imagen de la empresa.

Misión del puesto:

Realizar labores administrativas en apoyo a los Directores de Carrera, de acuerdo con las necesidades de cada escuela/carrera, requerimientos académicos, atención de estudiantes, con el fin de facilitar la ejecución de labores orientadas al servicio de estudiantes, seguimiento en la labor docente y propias de la academia.