Transportation monitoring associate

Are you passionate about precision and making sure every detail is just right? We're on the lookout for a sharp, detail-driven professional to take on a pivotal role in our logistics team. As a Transportation Monitoring Associate, you'll be at the heart of our operations—verifying shipment locations, tracking deliveries in real time, and ensuring everything runs like clockwork. If you're highly organized, proactive, and thrive in a fast-paced environment where accuracy matters, this is your chance to make a real impact. Join us in keeping our supply chain strong, our clients satisfied, and our standards unmatched.

Responsibilities

Verify shipment Locations: Ensure the accuracy of pickup and delivery locations for all shipments, verifying that details are correct before and after dispatch.

Monitor shipments: Track the status and progress of shipments in real time, ensuring that they are on schedule and reporting any potential delays or issues.

Identify and resolve Issues: Investigate any discrepancies in shipments or potential quality concerns and work with relevant teams to resolve them promptly.

Customer communication: Occasionally interface with customers to communicate updates, resolve complaints, or answer questions about their shipments.

Qualifications

Attention to detail: Strong ability to focus on details and ensure accuracy in shipment records and tracking.

Organizational skills: Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment.

Problem-solving skills: Proactive in identifying potential issues and finding solutions to ensure smooth operations.

Strong communication: Clear written and verbal communication skills for interacting with team members, management, and occasionally customers.

Experience in logistics/transportation: Previous experience in quality assurance or logistics is a plus, but not required for entry-level candidates.

Adaptability: Comfortable working in a dynamic environment with changing priorities and demands.

English proficiency is a must!

Ready to join our team?

If you’re detail-oriented, organized, and ready to make a difference in the logistics and transportation industry, we’d love to hear from you! Apply today or share this post with someone you think would be a great fit.

This is an on-site full time position in Escazú, SJ.