Member Experience Project Manager

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize the greatest contributions to the company can come from anywhere in the organization, and we know that the next one could be yours!

Whats unique about this job (What you’ll do)

The Member Experience Project Manager is responsible for leading projects from inception to completion, ensuring they generate value beyond mere coordination. This role demands accountability, proactive problem-solving, and adherence to the Project Management Process, including timely communication, structured planning, and rigorous execution

Responsibilities

•Ensure Full Accountability: Take ownership of projects from initiation to completion, ensuring they add value beyond basic coordination.

•Follow the Project Management Process: Adhere to established protocols, including timely brief confirmations, structured planning, and execution.

•Define Clear Objectives & Deliverables – Establish project goals, scope, deadlines, and key milestones, ensuring alignment with stakeholders.

•Lead & Facilitate Communication – Act as the primary liaison between teams, ensuring clarity, timely updates, and proactive issue resolution.

Required Qualifications

• Bachelor’s degree in Business Administration, Marketing, Project Management, or a related field.
• Proficient in English (verbal and written) to effectively communicate with diverse stakeholders.
• Minimum of 3-5 years of experience managing cross-functional projects with multiple stakeholders.
• Proficiency in project management tools such as Asana, Monday.com, Trello, or Jira.

Some important intangibles

• Strong organizational and time management skills to prioritize tasks, manage multiple projects, and meet deadlines.
• Analytical and problem-solving mindset to identify risks, anticipate challenges, and propose data-driven solutions.
• Excellent interpersonal and leadership skills to lead meetings, facilitate collaboration, and drive team alignment.
• Ability to work in a fast-paced environment, adapt quickly, manage change, and deliver results under pressure.

Our Commitment

We not only embrace and celebrate the diversity of our membership base and communities but also strive to achieve the same in our employees. At PriceSmart, we are committed to equal employment opportunity, regardless of race, color, religion, national origin, gender, sexual orientation, age, disability, veteran status, or any other class protected by applicable law. We are proud to be an equal opportunity employer.

Get to know us

PriceSmart was founded with a purpose: to inspire and impact the lives and businesses of our Members, our employees, and our communities through the ethical delivery of the best quality goods and services at the lowest possible prices.

Throughout the years, we have constantly asked ourselves how we can do more and have a greater impact. We want to prove that we are a company that can grow, be profitable, and do good in the world, and we have learned that it takes a great organizational culture to achieve that goal.

At PriceSmart, you can look forward to company events, anniversaries celebrating our employees with more than 20, or 30 years of tenure, volunteering and learning opportunities, and just a great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge of building our own culture is on all of our shoulders. That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be, in any of our 13 countries.