Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Job Title Relaunch Your Career- Analyst Sales, MX This position is for our Relaunch Your Career Program. Our Relaunch Your Career program is a unique career development opportunity for professionals who want to rejoin the workforce after a career break. We know that maintaining work-life balance means that sometimes life takes a front seat. We provide a culture where you can be you and belong. Whether you have taken time off for development, to care for loved ones, or care for self, we want to offer a way back to work. You bring your experience, passion, and skills, and we provide you with support and a 4 month development journey to help you meet your professional and personal goals. The program is designed for those who have taken a career break of two years or more and interested in returning to work on a permanent basis. This year, we are welcoming applicants that have 1 year or more break due to pandemic conditions. This program is best suited for those with previous experience ideally gained in technology, financial services, and professional services organizations. We are looking for team players, collaborative, excellent relationship builders and influencers, great problem solvers to join our team. Overview • Define and build scalable operating models as it applies to the evolution of new and existing products • Roles in this family measure operational performance of products, interface with internal and external stakeholders and data/insights from their activities will inform/shape business performance and requirements Responsibilities • Ensures that operating, customer, and market readiness requirements are met for products, product enhancements and product features • Installs product service models and supports process and program infrastructure by customer type (e.g. issuer, acquirer, merchant, wallet partner, consumers) and geographic market • Monitors achievement of corporate key performance indicators (KPIs), and defines KPIs for their area of responsibility • Implements and monitors business processes and standards to ensure a controlled global operating environment consistent with profitability standards in their area of responsibility • Supports efforts to ensure recoverability of essential business functions in the event of business disruption, including providing recommendations for modifications • Works with technology, engineering, operations, and architecture teams to manage a strategic platform roadmaps in support of product roadmaps and market expansion goals • Helps inform to the annual budgeting and financial strategy for their area of responsibility including initial ask Experiences • Led collection of product and process performance data from product partners and identified preliminary insights to inform senior team members and support risk identification • Extensive experience contributing to management of product or project budgets/P&Ls or new business cases (e.g., compiling estimates, developing bottom line numbers) and demonstrated knowledge of cost drivers • Led junior colleagues in conducting user acceptance testing https://www.mastercard.com/global/en/vision/who-we-are/careers/return-to-work.html Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together. Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact firstname.lastname@example.org and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.