Financial Aid Officer

We are currently looking for an individual to join our team as Financial Aid Officer. Work that consists of guiding the prospective, new, and active student on services related to Financial Assistance, aligned with the enrollment priorities and with the support of the automated processes of the AGMU information systems in compliance with the institutional policies and standards established by the agencies that grant the funds; and, of evaluating the student’s eligibility for state, federal, and institutional financial aid.

Ana G. Mendez University serves a diverse student population, offering bilingual education to the community for traditional and non-traditional students.

ESSENTIAL FUNCTIONS

1. Provides financial aid counseling to students for scholarship, loan, and other federal and states grant programs and their eligibilities requirement.

2. Assists the students with financial aid application process including loan application and the necessary documents to collect to determine their eligibility.

3. Receives from the Financial Aid Coordinator the Verification and C-Match student's list to initiate the verification and validation process.

4. Identifies the incomplete student file and follows up to complete the process.

5. Complete the verification process in institutional systems.

6. Indicates the status of student's financial aid application.

7. Collects and evaluates document information to process professional judgment.

8. Assists students with their student Loan Application electronically.

9. Collects and process student Entrance and Exit Interview document and update institutional systems.

10. Evaluates and determine the student loan eligibility (federal and private loan) including evaluation of the previous federal loan history and update institutional systems.

11. Creates and send communication to students.

12. Participates in the enrollment process with financial aid orientations.

13. Collaborates and supports the site retention plan.

14. Maintains and correctly manage confidential information in accordance to FERPA Regulations.

REQUIREMENTS

1. Bachelor’s degree in business administration or an area related.

2. Two (2) years of experience in similar roles

3. Ability to express himself/herself effectively, verbally and in writing, in Spanish and English.

4. Demonstrate mastery of business productivity technology tools and remote communication technologies to support his/her functions and deliver services physically and remotely.

5. Knowledge of the application of the 1974 FERPA federal law related to confidentiality in handling students' educational records.

6. Knowledge in applying funds eligibility under any program administered by the U.S. Department of Education.

7. Knowledge in offering services related to assisting the student in completing the FAFSA and the allocation of financial aid, among others.

8. Mastery of simple mathematical calculations and analysis.

9. Good interpersonal relationships

10.Oriented to teamwork and customer service.

11.Discretion and confidentiality.

ABOUT AGM UNIVERSITY

Ana G. Mendez University (AGMU) is a nonprofit institution of higher education established in 2003. AGMU operates in three locations in the State of Florida and an Online Division, offers a wide range of academic offerings in Spanish, English and Bilingual across various modalities. AGMU promotes innovation, entrepreneurship, research, and diversity. In addition, we encourage integral education to benefit the Hispanic and international communities. AGMU proudly offers programs at the undergraduate, graduate, and doctoral levels that are framed by the highest academic standards. We are an equal opportunity employer, and we take action to recruit protected veterans and people with disabilities.

Job Type: Full-time

Pay: $26,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• San Juan, PR 00928 (Required)

Ability to Relocate:

• San Juan, PR 00928: Relocate before starting work (Required)

Work Location: In person