Production Manager - Remoto

Who we are:

We are a full-Service agency & content Studio helping companies to thrive through strategy, creative, technology services, and human talent.

Job purpose:

We are looking for a Production Manager with experience in creative studios or digital agencies to join our fully remote team. If you thrive in fast-paced environments, enjoy managing teams and processes, and are passionate about innovative digital solutions, we’d love to hear from you.

Job details:

• Location: 100% Remote – from Costa Rica
• Type of Contract: Full-time (Remote)
• Schedule: Monday to Friday, from 8:00 a.m. to 5:00 p.m. (Costa Rica Time Zone).
• Language Proficiency: Spanish: Advanced / Intermediate to advanced English (required)
• Availability: Immediate start required
• Please note that this is a future opportunity; we’re preparing for potential openings in the coming months.

Key Responsibilities:

• Prioritizing and communicating daily/weekly work requests and assigning appropriate resources based on project scopes for dynamic creative, site builds, apps, OLA, business decks, etc.
• Tracking Digital Studio resources based on availability and skill sets
• Leading weekly account team status meetings to review projects and participating in daily status meetings with other teams to assess cross-office resource availability (on and offshore)
• Overseeing the production workflow process, solving for conflicts as they arise
• Keeping pulse on emerging digital production technologies
• Supporting internal teams and partners in the delivery of solutions, insights and recommendations
• Developing direct reports through thoughtful, timely performance reviews and development plans
• Review the team’s work and provide directions to elevate the quality and ensure deliverables match the original request
• Committing to evolving the creative practice and bringing in outside inspiration whenever possible
• Managing your time efficiently to balance with multiple simultaneous projects.

Required Academic Background:

A bachelor's degree (Advertising, Graphic Design or equivalent preferred) and training in creative software tools such as Adobe CC is a plus.

Required Skills and Experience:

• 4 to 6 years of experience supporting digital projects involving current and merging front-end technologies (including online advertising [OLA] and websites), and 1 to 3 years of experience managing technical or creative teams (preferably at a creative/digital agency).
• Strong understanding of business and technical processes to enable smart technology solutions.
• Experience managing the execution of HTML, email, online advertising, and other creatively driven technology projects.
• Solid understanding of how dynamic creative (e.g. OLA, OLV, CRM, sites) are built.
• Strong collaboration, flexibility and ability operate effectively – even in ambiguous circumstances.
• Ability to accurately assess team/resource availability and match skill sets for projects.
• Skill in breaking down larger efforts into digestible tasks for other team members.
• Professional-level English, both written and spoken, with the ability to construct and effectively communicate ideas.

Core Competencies:

At our company, we believe that success is not just about technical proficiency but also how you work with others and approach challenges. As part of our team, you’ll be expected to demonstrate the following key competencies:

• Excellent communication and interpersonal skills: Ability to effectively communicate and collaborate with clients and team members.
• Problem-solving and critical thinking: Ability to manage complex projects and find solutions to ensure project success.
• Organizational skills: Strong attention to detail and ability to manage multiple clients and projects simultaneously.
• Resilience and adaptability: Ability to navigate challenges and adapt to shifting client needs.
• Proactive and resourceful: Anticipate client needs and take initiative to ensure high-quality service delivery.

How to apply:

If you are excited about creating impactful solutions and working with a passionate team, please should complete the following application requirements:

• Submit Your CV: Attach a current and comprehensive CV that outlines your relevant experience, skills, and education.
• Portfolio Submission: Please include a link to your portfolio that highlights your expertise in presentation design. Portfolios hosted on platforms such as Behance, Dribbble, or a personal website are preferred. Work samples should clearly demonstrate your ability to create visually impactful, brand-aligned presentations.