Residential Experience Coordinator

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Provides oversight to student residents within the residential hall complexes. Coordinates community and student development through student advisement and counseling, crisis intervention, programming, discipline and training. Interprets and implements housing policy, oversees the living-learning community housed in residence halls and maintains daily contact with students, faculty, and staff.

• Coordinates the daily operation of a residence hall complex, including a variety of functions, such as, student advisement, counseling, crisis intervention, programming, discipline, and the training and supervision of Graduate Assistants, Resident Assistants, Desk Assistants, and other student staff.
• Accesses all housing records and files for current and previous residents including housing conduct records. May have access to other University records if necessary.
• Assists with departmental projects, departmental committees, and serves on University committees, as assigned.
• Interprets and implements housing policy to staff, students, and the community, as well as, recommending new policies and policy changes to the Director. Interprets Housing and University procedures and policies in their role as a University Conduct Hearing Administrator.
• Manages the day-to-day housing complex including the direction of all operations, front desk, staff, programs, and services.
• Maintains daily contact with students, faculty, and staff. Acts as primary reference for parental concerns or questions. Refers students of concern to the appropriate resources and follows up to provide support for student success.
• Manages an assigned budget. Serves as an University card user for departmental transactions. Adheres to University credit card policies and procedures. Makes purchases for the department using the University P-card.
• Responds to emergency situations and serves in the on-call duty rotation on evenings, weekends, and holidays, as needed. Immediately notifies supervisor of all emergencies and unusual occurrences.
• Oversees the living-learning communities housed in the building.
• Serves as liaison to maintenance staff, reporting student and facility issues and following up to ensure issues are resolved.
• Assists with departmental projects, departmental committees, and serves on University committees, as assigned.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

Bachelor's degree in a related discipline.

• Master's degree in College Student Personnel, Higher Education Administration or other related field preferred.
• Experience in Housing and Residential Life
• Previous experience with residential curriculum models.

Administrative

• Begin time: 9:00 AM
• End time: 5:30 PM

• Fingerprinting Check
• Expanded Background Check

• Ability to work evenings and weekends.
• Ability to work flexible hours as needed.
• May be required to work on University holidays.
• Requires living on campus and being on call/on duty.