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QUIERO TRABAJAR

BUSINESS DEVELOPMENT MANAGER

Publicado: 2024-11-13 21:14:34

Job Title: Business Development Executive (Commission-Based)

Location: United States (Hybrid)

Company: New India Abroad

 

About Us New India Abroad is a leading publication dedicated to informing the Indian Diaspora in the United States and Canada about the latest news and happenings in India and around the world. Our platform connects our audience to relevant and timely information through both digital and print editions.

 

Role Overview: We are seeking a dynamic and motivated Business Development Executive based in the United States. The primary responsibility of this role is to generate business by meeting with advertisers and encouraging them to display ads in our New India Abroad Newspaper. This is a commission-based role offering an excellent opportunity for someone with a strong network and experience in sales or advertising.

 

Key Responsibilities:

 Identify potential advertisers and schedule face-to-face meetings.

 Develop and maintain strong relationships with advertisers to secure ad placements in New India Abroad's print and digital editions.

 Present advertising solutions tailored to the needs of each client.

 Negotiate advertising rates and agreements to achieve sales targets.

 Keep track of market trends and competitors to identify new business opportunities.

 Provide feedback and insights to the management team to improve sales strategies and offerings. Qualifications and Skills:

 Proven experience in sales, business development, or a related field, ideally within the media, advertising, or publishing industry.

 Strong communication and presentation skills.

 Ability to build and maintain relationships with clients.

 Self-driven, proactive, and goal-oriented with a focus on delivering results.

 Ability to travel locally for face-to-face meetings with advertisers.

 Understanding of print and digital advertising trends is a plus.

 

Compensation:  This is a commission-based role, offering competitive commission rates based on the ad sales you generate.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4073616543/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=miEi%2FASXanVEMcS3T3DJUQ%3D%3D&trackingId=EqhDj7BSJpg9VJItratOsg%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
IMPORTANTE EMPRESA

MANAGER VOLUNTEER SYSTEMS, VOLUNTEER PROGRAM

Publicado: 2024-10-08 00:01:46

The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the United States. This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world.  Volunteers are at the heart of FIFA events, impacting all that experience the Tournaments, and represents a critical component to the successful delivery of FIFA World Cup 2026™.  As football unites the world, the Volunteer Program provides a unique opportunity to unite and connect with individuals and communities across North America.  

THE POSITION

Reporting to the Volunteer Systems Senior Manager, the Volunteer Systems Manager will actively participate in the design, development, and implementation of the Volunteer Management System for the FIFA World Cup 2026. The successful candidate must demonstrate exceptional attention to detail and a strong ability to solve complex problems, particularly in the context of volunteerism and database management systems. In addition to managing system integrations that are crucial for an efficient volunteer journey, the role requires collaboration across the Volunteer department to ensure that the technology platforms meet contractual requirements and support critical business processes effectively.

The main responsibilities of the Systems Manager, Volunteer Program for the FIFA World Cup 2026 include: 

• Support the Volunteer Systems Senior Manager in ensuring all technical requirements are thoroughly addressed within the system.
• Assist in defining and refining volunteer journey requirements across all modules of the volunteer management system, including Recruitment, Assignments, Scheduling, Rostering, Training, Accreditation and Uniform Distribution, and tournament Operations.
• Develop and define the integration matrix mapping necessary for all relevant systems, ensuring seamless connectivity and data flow across platforms.
• Work closely with the volunteer team to deliver comprehensive system training, ensuring exceptional service for system users. This involves prioritizing user requests, managing deadlines, and defining essential system reports to support operational needs.
• Coordinate the development and delivery of the system to meet all required specifications. Provide ongoing problem resolution and support following the go-live date to ensure seamless system performance.
• Contribute innovative ideas to improve and optimize system workflows.
• Collaborate with Contact Centre and shared back-office end users to deliver comprehensive support on all system-related materials, ensuring efficient resolution of issues and effective use of the systems.
• Work in close collaboration with internal FIFA Functional Areas and Host Cities to help ensure the successful development, implementation and management of the Volunteer Management System. 
• Identify and report system-related issues, and diligently follow up to ensure their resolution or escalate as necessary to mitigate potential impacts.
• Manage the administration of the Volunteer system, ensuring the timely delivery and implementation of required functionalities to meet project objectives and user needs.

YOUR PROFILE

 Education & Qualifications
• Desired - Bachelor’s degree in Engineering, IT, Computer Science or related field.

Work Experience
• Higher Education qualification in Engineering, Information Technology, Computer Science, Project Management or related discipline is highly desired.
• Excellent knowledge around management systems services and business processes that can realize project benefits.
• Significant experience in major multi-sport or multi-location events is a strong advantage.
• Prior working knowledge of Rosterfy and / or alternative workforce and volunteer platforms with strong skills in building various system modules and automations is desired.
• Ability to work on large-scale platform structures that include multiple subdomains and to build logical actions for inheriting elements across both main and sub-accounts.
• Strong skills in using and building complex system automations that can handle multiple logical processes across several system sub-accounts.
• Prior experience in preparing business requirement documents for various system integrations, including high- and low-level design integration matrix mapping and test case scenarios.
• Strong knowledge in designing multiple permission roles across several subaccounts that meet the criteria and accommodate different responsibility levels for system admin users.
• Ability to balance priorities whilst working in a fast-moving progressive environment.
• Strong team player, adaptable to working under tight timelines, and ready to step in wherever needed to drive success, with a commitment to delivering results without compromising quality.
• Exceptional attention to detail.

Languages
• Fluent in English. Spanish and / or French proficiency is a plus

Technology
• Strong proficiency in using technology, including the Office 365 suite and industry-specific software.
• Experienced in working with various Event Management Systems and/or Volunteer Management Systems.
• Advanced knowledge of Rosterfy modules and their functionalities.
• Expertise in developing and utilizing Excel formulas and macros for data management and analysis.
• Strong skills in generating reports and creating visualizations using Power BI.
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA EN MIAMI

MANAGER TEAM FACILITIES SPECIAL PROJECTS

Publicado: 2024-10-07 23:58:49

Under the guidance of the Senior Team Facilities Manager (USA) and Team Services Lead (Zurich) and working alongside the wider Team Services team and other tournament functional areas, the Team Special Facilities Projects Manager is responsible for coordinating the specific projects related to teams and referees for the FIFA World Cup 26 as well as the FIFA Club World Cup 2025™ in the three host countries.

THE POSITION

The Team Facilities Special Projects Manager will be responsible for:
• taking the lead in communications with all Team Base Camp city authorities for planning and organizing open-to-public training sessions and community events for the FIFA Club World Cup 2025, if relevant, and the FIFA World Cup 26;
• overseeing the meet & greet program for teams by liaising with all Team Base Camp city authorities to assess operational plan and ensure successful project implementation on-site;  
• liaising with all Team Base Camp city authorities on the catalogue of additional services and facilities for teams and their extended groups (friends and family);
• leading additional Team Services projects, such as team preparation camps and friendly matches; 
• preparing various operational concepts, policies and procedures related to Team sServices and Refereeing services for the FIFA World Cup 26 and FIFA Club World Cup 2025;
• Leading the TBC Brochure including the management process for FCWC25 and FWC26 
• Representing Team Facilities project at various operational meetings and other relevant activities for participating teams (including for their families and friends); and providing regular reports and carrying out other duties as assigned by the Senior Team Services Facilities Manager (USA) and Team Services Lead (Zurich);

YOUR PROFILE

Education and qualifications
• Able to manage a group of people working on the same projects and, as required, coordinate people in other functional areas to contribute to projects.
• Ability to create strong relationships with external stakeholders and maintain a high level of engagement.
• High energy levels, exceptional planning and organizational skills, strong negotiation and facilitation skills, excellent communication and presentation skills, and positive relationship management abilities.
• Capable of making decisions using problem-solving skills and exercising sound judgment to achieve results.
• Comfortable working in an international, demanding and changing environment.
• Able to work effectively as part of a team and adapt to and work well with people of other cultures and backgrounds.

Work experience
• A minimum of five years of experience in event management, ideally at the international level.
• Experience in building relationships with city authorities and understanding of USA/CAN/MEX specifics in organizing local events.
• Experience and knowledge of team facilities, venue operations, community projects is an asset.
• Proven track record in managing complex projects, including both pre-event planning and event implementation.
• Knowledge of team facilities, community events and competitions in a tournament setting, ideally from working in or at least having a thorough understanding of a football environment.
• Extensive and well-founded knowledge of event and competition operations.

Languages
• Fluency in English (oral and written); any additional language skills an asset.
Technology
• Strong administrative and IT skills, including MS Office (Word, Excel, PowerPoint, Teams).

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA EN MIAMI

MANAGER ACCESS MANAGEMENT BRIEFING & REPORTING

Publicado: 2024-10-07 23:55:00

Reporting organisationally to the Head of Access Management, the Manager, Access Management Briefing & Reporting will be a key member of the FIFA26 Access Management team.  They will be responsible for providing a range of tools and reports to assist in the planning of the FWC2026 at all stadiums.  Such tools and reports will include:


• Conducting crowd modelling simulations.
• Utilising existing and previous event data to identify arrival patterns of spectators and accredited staff at the stadiums, based on client groups and stadium capacities. 
• Updating plans and identifying issues as stadium overlay plans are adjusted. 
• Creating usable reports for HQ, management and identified stake holders pertaining to the movement of spectators and staff during the tournament period. 

Through close coordination with the Access Management Team and other Functional Area (FA), they ensure that the operations relating to the movements of persons holding an access device into and within the stadiums meet the requirements and provide efficient, safe, and well-planned ingress, circulation & egress. 

The Manager, Access Management Briefing & Reporting will manage a Coordinator, Briefing & Reporting whose primary function will be to support the Manager, and conduct data deep dives, and research as necessary.   

The Manager, Access Management Briefing & Reporting will be an active member of the Access Management (ACS) HQ team throughout the planning phases and the tournament period. During event time, they will be the desk lead for the ACS function in the Main Operations Centre (MOC).  

THE POSITION

• Selection, management and training of the crowd modelling system.  
• Training on crowd dynamics to stake holders as required.
• Develop training materials for ACS staff, safety & security staff and volunteers. 
• Planning and mapping of client group flows as they arrive at the stadium, enter through the security perimeter, and circulate around the stadium.  
• Ensuring all client group flows, paths of travel, entrances and exits planned for people with disabilities and/or limited mobility meet FIFA and related local Accessibility standards and requirements.
• Providing advice and support to wayfinding during the Last Mile.
• Creating data and intelligence formulated reports as required to assist in the safe planning of this tournament.
• Providing expert advice on crowd dynamics to other key functional areas and host city authorities. 
• Liaising with Transport to provide advice on temporary public transport options at the stadiums.  

YOUR PROFILE

 Education & Qualifications
• Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar.
• Qualifications in Crowd modelling and simulation. 
• If experience is compensating, lower degree is welcome to apply.
• Football (soccer) crowd dynamics knowledge.
• FIFA access management knowledge is a plus.
• Effective interpersonal communication, influencing and negotiation skills.
• Strong problem solving and analytical skills.
• Stature and professional experience necessary to interact as tough partner with senior colleagues.
• Good judgement, superb integrity, maturity, and fairness in dealing with people.
 
Work Experience

• Minimum experience of 4 years in the sport event industry, preferably within access management, crowd safety, crowd modelling, safety and security or venue management. Experience within FIFA is an advantage.
• Wayfinding and route planning in a large stadium environment.
• Single-sport, multi-venue event experience.
• Management and leadership of a team in high pressure tournament operations.
• Demonstratable ability to manage multiple projects concurrently and under pressure.

Languages
• Fluent in English.

Technology
• Crowd simulation systems. 
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project, Power BI) and planning software and online collaboration tools
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA EN MIAMI

MANAGER FIFA COMMUNITY CUSTOMER CARE

Publicado: 2024-10-07 23:51:50

Reporting organisationally to the Ticketing Customer Relationship Senior Manager , the Ticketing  FIFA Football Community Customer Care Manager will help serve Ticketing and Hospitality efforts for the FIFA World Cup 2026™ that for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will be responsible for planning and management of the customer care strategies and processes for Group Sales Customers to specifically fulfil all FIFA Football Community ticketing requirements and ensure a smooth and successful ticketing operation for these key FIFA stakeholders. The Customer Care Manager must ensure compliance with the applicable sales strategy and the FIFA ticketing requirements, policies and regulations whilst providing support to all FIFA Football Community Entities with ticketing enquiries. Focuses particularly on the delivery of effective ticketing customer care for the FIFA World Cup 2026™.

THE POSITION

  • Plan and implement effective customer care strategies and processes across all the established communications channels (email, phone and any other ticketing bespoke systems) 
  • Train and manage a small team, in line with the sales strategy and FIFA ticketing requirements, policies and regulations, including regular quality assurance checks   
  • Perform customer care ticketing processes (back office and onsite) whenever required
  • Build, manage and maintain successful relationships with all FIFA Football Community whilst resolving all issues and enquiries 
  • Manage and monitor the ticket quota and requests allocated to FIFA Football Community
  • Issue all necessary ticketing communications and be able to translate into required languages, where applicable 
  • Present ticketing information and deliver training to FIFA Football Community Entities and other stakeholders both in person and online 
  • Plan effective communication and escalation processes and ensure implementation within the team 
  • Plan and implement quality control procedures to ensure that any deviation from the requirements is detected and corrected as soon as possible 
  • Actively research and implement solutions to pro-actively increase the productivity of the group sales customer care team, and maximize customer information and satisfaction
  • Analyze and report regularly on KPIs and the effectiveness of customer care being delivered
  •  Pro-actively identify and report on patterns and risks, and implement processes to mitigate them
  •  Ensure that all customer care processes are in compliance with the different FIFA functional areas requirements, including but not limited to Legal, Sustainability, Data Protection, Finance, etc. 
  • Liaise with internal and external stakeholders to ensure the relevant customer care information is available and share applicable knowledge 
  • Ensure an efficient administration and archive of all versions of customer care and knowledge base, in all languages 
  • Report on the implementation of sales strategy and ticketing requirements 
  • Ensure adherence to specific operational deadlines and project plans and compliance with ticketing policies, regulations and GDPR.
  • Any other duties that may be assigned.

YOUR PROFILE

  Education & Qualifications
  • Bachelor or master’s degree or equivalent in relevant area.
  Work Experience
  •  Planning and delivery of Customer Care for corporate customers/business stakeholders (Essential) 
  •  Leading and managing small teams (Essential)
  •  Excellent communication and relationship management (Essential)
  • Good numeracy (Essential)
  • Ticketing (Good to have) 
  • International Sports Events (Good to have)  
  • Venue and onsite operations experience for major sports event (Good to have) 
Languages
  • Fluent in English, spoken and written (Essential)
  • Fluent, spoken and written, in any of the following: French, Spanish, German (Ideal)
  Technology
  • Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project), planning software and online collaboration tools
  • CRM software for case management
  • Use of Ticketing applications and tools (good to have)
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA EN MIAMI

OFFICE RECEPTIONIST

Publicado: 2024-10-07 20:10:10

Reporting organisationally to the Executive Director of Workforce, the Office Receptionist will be a key member of the FIFA26 Miami Office, and work in close collaboration with the Administration team. and other key individuals responsible for delivering administration services to the Miami office for various teams. 

THE POSITION

• Greet and welcome visitors as they arrive at the office, providing a positive and professional first impression.
• Answer incoming calls and direct them to the appropriate person or department, or take messages as needed.
• Manage the office's main email inbox, responding to inquiries or forwarding messages to the relevant team members.
• Maintain the cleanliness and organization of the reception area, ensuring it reflects the professionalism of FIFA.
• Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
• Schedule appointments, meetings, and conference rooms for staff and visitors using electronic calendar systems.
• Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.
• Monitor and maintain office supplies inventory, placing orders as needed to ensure adequate stock levels.
• Assist with basic clerical duties, including typing, drafting correspondence, and preparing documents.
• Serve as a liaison between visitors and staff, providing information and assistance as required.
• Adhere to security procedures by monitoring access to the office and issuing visitor badges as necessary.
• Collaborate with other administrative staff to ensure seamless operations and support across the organization.
• Stay informed about FIFA events, initiatives, and policies to provide accurate information to visitors and callers.
• Handle sensitive information with confidentiality and discretion, maintaining privacy and security protocols at all times.

YOUR PROFILE

• Previous experience as a receptionist or in a similar front desk role, demonstrating proficiency in managing a busy office environment and providing excellent customer service to visitors and callers.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively, ensuring smooth operations and timely completion of duties in a dynamic work setting.
• Familiarity with office equipment and software, including phone systems, email platforms, calendar applications, and basic administrative tools, enabling efficient communication and task management.
• Fluent in English. Spanish and/or French proficiency is a plus
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA EN MIAMI

EXECUTIVE ASSISTANT

Publicado: 2024-10-07 19:21:12
Reporting organisationally to the US Chief Tournament Officer, the Executive Assistant will be a key member of the FIFA26 Office Administration team, supporting multiple assigned Functional Areas.  The Executive Assistant may also work in close collaboration with the FIFA26 Zurich Project team and other key individuals and teams responsible for delivering the compressive administrative support and coordination for the FIFA World Cup 26. This role will manage coordination, scheduling, travel and additional administrative tasks.  

THE POSITION

• Provide comprehensive administrative support to the assigned Functional Area executives and teams to enable the planning and execution of the FIFA World Cup 2026. 
• Assist in organizing and managing travel logistics, including transportation and accommodations
• Manage, track, and submit expense reports. 
• Coordinate and maintain calendars, scheduling, appointments, and cross functional meetings where required.
• Create, prepare and manage documentation, reports, and presentations, including but not limited to formats such as PowerPoint presentations, excel spreadsheets, and Word documents, related to the assigned Functional Areas. 
• Assist with intra-and inter-departmental communications as requested or required by the assigned Functional Areas.
• Facilitate collaboration between different departments and stakeholders to ensure smooth operations. 
• Handle sensitive and confidential information with utmost discretion and professionalism. 
• Prepare meeting agendas, take minutes, and follow up on action items to support efficient decision-making. 
• Coordinate and support tournament-related meetings, workshops, and conferences.
• Take on special projects across assigned Functional Areas as needed or requested.

YOUR PROFILE

• Bachelor’s Degree or similar level of education
• Minimum of 3 years of work experience in an executive assistant/administrative assistant role, preferably for the sports industry 
• Strong communication skills, both oral and written 
• Ability to work under pressure 
• Positive attitude, patience, and persistence
• Fluent in English. Spanish and/or French proficiency is a plus
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA EN MIAMI