Manager, Employee Relations

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel

About the Role:

Chanel is looking for a Manager of Employee Relations. The role will report to the Senior Group Director of Employee Relations and plays a critical role in supporting an organizational culture that promotes a human centered environment, allowing our employees to be at their best. This role will support employees and teams in exhibiting productive work behaviors and communications, facilitating effective dialogue between employees and management, resolving workplace conflict, conducting investigations into employment concerns and partnering with legal and benefits team to process ADA workplace accommodations.

What impact you can create at CHANEL:

• Respond to and investigate employee issues and complaints; strategize with P&O Business Partners on appropriate corrective action and partner with the respective manager on implementation.
• Conduct inquiries into internal claims of discrimination, harassment and/or any perceived unfair treatment in the workplace as well as policy violations.
• Provide creative solutions to issues and work towards resolution based on knowledge of company policies, procedures and all state and federal labor laws and mandates.
• Provide individual coaching at all organizational levels related to performance, misconduct, and policy violations.
• Provide on-call employee relations assistance to P&O leadership and managers; support conversations regrading performance, terminations, accommodations and other difficult issues.
• Provide policy interpretation as well as update/create policies as needed.
• Support legal team in responding to lawyers letters, agency claims, subpoenas, etc..
• Identify needs for training on P&O policies and procedures and work with learning and development to develop and implement.

You are energized by:

• Building relationships across the House, understanding the environment and needs of employees
• Collaborating with other members of the P&O and Legal community, particularly HRGs and COEs.
• Training and development of employees and leaders on employee relations processes and practices

What you will bring to the team:

• Bachelor’s Degree
• Advanced Degree (Masters in HR or J.D.) preferred but not required
• Strong conflict resolution, mediation, research and investigative skills
• Ability to remain tactful, calm, balanced and persuasive in controversial and/or confrontational situations
• Understanding of employee lifecycle
• Excellent oral and written communication
• Proficiency in MS Office (Word, PowerPoint, Excel)
• Experience working with a HRIS, preferably Workday

Position Logistics:

• Minimum 5 years working in employee relations or related field, experience with retail environments preferred
• Partially Remote: Role requires a minimum of three days in-person office presence at the New York City Office
• Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.

Compensation:

• The anticipated base salary range for this position is $69,000 through $115,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.

Benefits and Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:

Diversity and Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.

Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.

Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.

Arts and Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.

Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.
• For more information, please navigate to the Fondation Chanel website here

Career and Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.
• Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.