Capabilities & Insights Intern

Who You'll Work With

Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.

In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.

When you join us, you will have:

• Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
• A voice that matters: From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
• Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
• World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
  
  

Your Impact

You will leverage a solid understanding of business trends, issues, and concepts to effectively and efficiently respond to research questions by delivering synthesized, actionable facts and insights.

In this role, you will perform a variety of analyses such as benchmarking, trend identification, industry profiling, market sizing, growth projections and opportunity scanning to add value to problem-solving discussions. You will also identify the key issues for the problem at hand and determine the most appropriate solution, effectively balancing quality, availability, timeliness and cost factors.

Additionally, you'll provide synthesis, insight and client implications in written memos, models and frameworks. Lastly, you’ll also use advanced analytics tools to prepare and analyze large datasets to distill insights.

You’ll be based in our San Jose, Costa Rica office as part of our Costa Rica Client Capabilities Hub and specifically on our United States and Canada research team. Colleagues in our global Client Capabilities Network deliver distinctive client impact through assets and expertise and are driven by a culture of innovation.

The US and Canada research team is a group of analysts across two locations who work with global consulting teams and clients with a special focus on the US/Canada region on topics related to demographics, business environment, public sector, and macroeconomics. In addition to providing a perspective on the above domains, the team is engaged in proactively building new capability areas to deploy in client situations in deeper ways.

We have deep expertise in company research, intellectual property analytics, sustainability and niche industry topics. We also specialize in state and local public sector topics particularly in economic development, workforce development and education. Also, we have an advanced toolkit of analytic and data visualization tools such as Tableau, Power BI and more.

In addition to client service, there is a knowledge development aspect of your role. As a service line, we are constantly investing in knowledge development to ensure we bring best-in-class approaches and resources to our clients. You will spend some portion of your time building our team’s knowledge, for example, in the form of codified expertise, standardized approaches to recurring questions, or Excel/Tableau-based analytics tools.

Our Global Client Capabilities Network includes more than 3,000 diverse professionals delivering distinctive client impact through assets and expertise, driven by a culture of innovation. You will work with this group to help develop, codify, sanitize and manage our global knowledge portal which includes more than 50,000 documents that form the backbone of our firm's knowledge management.

This internship position is a 12-month full-time opportunity for students or new professionals looking to take that extra step towards their professional development.

Please note:This internship cannot be used to satisfy the requirements of the Professional Practice.

Your Qualifications and Skills

• Final-year student or recent graduate with a bachelor's degree in economics, business, or related fields, with a solid understanding of general business concepts and terminology
• Technical and Research Proficiency: Strong research skills using various platforms and databases, along with advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
• Interpersonal and Teamwork Skills: Dynamic team player with the ability to collaborate effectively in cross-cultural environments and build networks within the organization
• Personal Attributes and Problem-Solving: Highly inquisitive, detail-oriented, and process-driven, with a self-starter attitude, creative problem-solving abilities, and sound judgment
• Communication and Confidentiality: Excellent written and verbal communication skills in English and Spanish, with a discreet and respectful approach to handling confidential information