HR Specialist, Employee Benefits - Monterrey


Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace un mes
Ubicacion del puesto: Nuevo León - México
Trabajo remoto: No

Are you looking for the perfect opportunity to grow your career in HR? Continuum Global Solutions, a quickly growing global BPO, is seeking an experienced HR Benefits Specialist in our Monterrey, MX location. In this role, you will support a large employee population (~8,000 fte’s) with annual open enrollment and the administration of other company benefit programs. This position reports to the Senior Manager of Benefit Administration (based in US) and locally work within the HR Operations team that includes benefits, payroll, and HR support for North America. Interested? APPLY TODAY!


  • Ensures the accuracy of all benefits enrollments in the HRIS (SAP) to provide vendors with accurate eligibility information.
  • Assists with new-hire orientations.
  • Performs quality checks of benefits-related data.
  • Assists employees regarding benefits claim issues and plan changes.
  • Distributes all benefits enrollment materials and determines eligibility.
  • Enrolls employees with carriers and process life status changes.
  • Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries.
  • Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
  • Effectively interprets FMLA and ADA implications as they relate to leaves of absences/disabilities.
  • Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts. Manages the annual catch-up contribution enrollment.
  • Assists with the open enrollment process.
  • Administers the tuition reimbursement program.
  • Provides necessary reports for allocation/billing charges.

    Required Skills/Abilities:

  • Extensive knowledge of employee benefits and applicable laws.
  • Excellent English language written and verbal communication skills.
  • Excellent organizational and time management skills.
  • Proficient with Microsoft Office Suite or similar software.
  • Education and Experience:

  • Associate’s or Bachelor’s degree in HR or related field.
  • Two or more years’ experience in benefits administration.
  • Company Perks & Benefits

  • Excellent Salary Range (based on experience)
  • Stable Full-Time Employment 
  • Insurance & Other Company Benefits
  • Fun, Healthy Work Environment
  • Opportunity to grow professionally
  • Recruiter Email:

    Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. 

    Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to .

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