NETWORK ENGINEER
Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price and to generate career opportunities for bilingual professionals in Latin America with fair compensation and opportunities for professional and personal growth.
We are looking for a Network Engineer with the knowledge and experience necessary to work with a WISP based in California to lead their customer support team to deliver high-quality services to their clients. Provide architecture, engineering, and operational support for the infrastructure team and be part of the management team who takes the company to the next level.
At Teamswell, every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Network Engineer will possess the skills and experience required and will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.
RESPONSIBILITIES
- Devise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers
- Design, validate and troubleshoot the performance, quality, and reliability of the RF link.
- Perform Onsite Site Surveys and Heatmaps planning
- Design, implement and troubleshoot WLANs and other wireless networks
- Devise and support radio frequencies (RF) link performance, reliability, and quality
- Understand client requirements to be able to cater to their appropriate needs
- Good to have knowledge of routing protocols (OSPF, EIGRP, and BGP)
- Use tools to evaluate, test, and tweak network products, such as routers, switches, hubs, and bridges, among others
- Optimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with field technicians to optimize the network
- Develop and implement policies and classify and oversee access to protect network systems
- Make sure that all equipment, including servers and the other network products, are well-connected
- Collaborate with different teams to ensure the optimized performance of VoIP and other wireless telecommunication devices
- Collaborate with different teams to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations
- Design and deploy changes to the configurations of clients as per the applicable change management process
- Write manuals and document current network procedures
QUALIFICATIONS
- Bachelor’s degree or equivalent experience required in engineering, information technology, or a related field
- Minimum of 3 years of experience in the implementation and administration of complex, multi-location, multi-vendor, converged voice/data and video networks in a geographically distributed environment.
- Minimum of 2 years of experience in devising, planning, deploying, and improving wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.
- Cisco CCNP, CCNP Voice certification, or equivalent is preferred
- Possesses a solid understanding of advanced internetworking routing protocols & technologies (TCP/IP, MPLS, VPLS, QoS, STP, EIGRP, BGP, and OSPF)
- Experience with the implementation and use of network monitoring, fault management, and performance analysis tools
- Hands-on experience with Mikrotik routers, Ubiquiti and Cambium Fixed Wireless equipment, and various network security concepts, best practices, and firewall policies
- Strong interpersonal and customer service skills, in addition to the ability to effectively manage and prioritize individual projects and tasks
- Ability to coordinate and complete multiple assignments and projects at any one time with minimal supervision
POSITION SCHEDULE DETAILS
- Full-time remote position
- 5 Days a week (40 hours/week)