Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.
Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.
A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.
You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.
You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored!
Your future at Kyndryl
This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills And Experience
Preferred Skills And Experience
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
The Company
Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with.
THE POSITION
We are looking for skilled Back Office Representative who will be responsible for indexing information into the digital systems. The company will rely on you for having accurate and updated data that are accessible through a digital database.
Our Back Office Representative are the relevant support for the campaign, who needs to be computer-savvy and have a keen eye for details and understanding data confidentiality principles is compulsory.
Requirements
OUR OFFER
APPLY HERE: https://telecomnetworks.breezy.hr/p/1adde5b43382-back-office-el-salvador
Ubicación: Managua, MN, NI
Empresa: Grupo CCN
APLICA AQUÍ: https://vacantes.grupoccn.com.ni/job/Managua-Administrador-de-Seguridad-de-la-Informaci%C3%B3n-MN/1254152200/
Recognized as the leading software development company, our client offers 100% remote modality and an excellent work environment in which employees can thrive and work in multicultural teams with flexible schedules and endless growth opportunities.
About the Role:
The role will be a key management and coordination point ensuring business and technical requirements are accurately captured, dependencies are met, and solutions are efficiently and effectively delivered and adopted across the enterprise. We support project teams and squads that deliver with excellence.
Main Activities:
- Guide teams in mastering Scrum practices for effective execution.
- Lead Scrum events, enhancing collaboration and transparency.
- Collaborate with Product Owners to refine backlog priorities.
- Remove obstacles to boost quality deliverables.
- Cultivate continuous improvement and best practices.
- Foster self-organization and positive teamwork.
- Ensure adherence to values and sustainable pace.
- Align with Scrum Masters and stakeholders for synergy.
Requirements:
- More than three years of experience as a Scrum Master.
- Master Jira and Confluence tools to drive efficiency.
- Excellent communication skills.
- Comfortable working in GMT+2 timezone.
- Native Spanish level.
- Advanced English level.
Benefits:
- Diverse and multicultural work environment.
- Paid parental leave, vacation & holidays.
- Hardware setup for you to work from home.
- Excellent compensation — well above the market average.
- Extensive opportunities for growth and professional development thanks to our mentoring system.
Enjoy the opportunity to have a dynamic lifestyle, better health, and wellness. Find renewed passion in your job, improve your productivity, and benefit from attractive growth opportunities for your career.
If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, but with the structure and resources of a multinational market leader, do not hesitate to apply!
About the company:
At CloudGeometry, we have embarked on the mission to truly offer top-notch, cloud-first, AI-driven technology solutions to our customers. We are an AWS-advanced consulting partner, CNCF member, and Kubernetes Certified Service Provider, part of the AI&Data working group under the Linux Foundation. We work for enterprise US Fortune 500 companies and tech start-ups from Silicon Valley to Europe. While working on our projects, you are not going to just disappear from the company radar, as we are all engineering-driven, so do expect a question or request for engagement even from our CEO.
Now we are looking for a Lead Backend JS Developer for one of our key projects where we build a best-in-class digital marketing platform for local media and digital agencies. We are developing a SaaS-based platform to enable fast proposals, self-serve ad campaign management, automated fulfillment, and insightful and actionable reporting and analytics.
We operate in a fast-paced, customer-focused, dynamic environment where everyone on the team is committed to the growth of our customers and company. Highly entrepreneurial, our success comes from team members who voice their opinions and ideas to facilitate growth to our bottom line. We reward performance, support individual development and foster a fun work environment.
This is a unique opportunity for an energetic and ambitious developer to become part of a modern SaaS platform team providing value to enterprise customers across the US market. We are building modern web applications, and are provided technical freedom in choosing architecture, libraries and frameworks. Analytical apps, performance data API-s, and dashboards are a very small part of what we do, creating bleeding-edge ad tech products for the largest media company.
Tasks in the position
Main stack: Node.JS/Typescript (+Moleculer.JS, Nest.JS), GraphQL & RestAPI, MySQL, Github, Github Actions, SonarQube, AWS, Jira, Confluence
Requirements
Benefits
Desarrollador E-commerce con experiencia en integración BAC y WooCommerce.
DESCRIPCIÓN DEL PUESTO
Buscamos alguien RESPONSABLE para integrar un proyecto de pasarela de pago en WooCommerce y que conecte las llaves y funcionamiento de la pasarela con BAC (ya tenemos las llaves).
Con experiencia comprobada, enviar las 3 últimas integraciones realizadas como referencia (links)
EXPERIENCIA
Integraciones de pasarelas de pago con BAC, Woocommerce y Wordpress
Enviar 3 referencias de las últimas pasarelas de pago integradas a: pablo@estudiomontenegro.net
Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:
Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.
In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.
At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.
We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.
Responsibilities:
Requirements:
Nice to Have:
Why work for Launchpad?
At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.
Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.
APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us
Feuji Inc is a global technology solutions company that strives to be a trusted partner in your digital transformation journey, with a focus on empowering your organization to shift IT from a cost center to a revenue generating powerhouse focused on Cloud, Data science, and Cyber security. We are an Award-Winning IT Professional Services & Consulting firm HQ in Dallas, nearshore office in Costa Rica and have offshore offices in India.
Job Title: Principal Software Engineer
Location: Remote – Costa Rica
Type: Contract
Summary:
The Principal Software Engineer will architect, innovate and create multi-disciplinary technical and functional solutions to complex business problems. This position provides technical leadership to development and design teams and oversees all technical aspects of projects. This candidate must design and implement reusable services that are highly scalable, secure, performant, and low cost to maintain and operate.
Essential Functions:
Experience:
Skills:
Thanks & Regards,
Mahi
Lead Technical Recruiter | Feuji, Inc
105 Decker court, Suite # 850, Irving, Tx, 75062
Description
At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment.
Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services.
As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues.
You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends.
Key job responsibilities
Responsibilities
Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be:
This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you!
Basic Qualifications
Preferred Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.
Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.
When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.
Data Entry Specialist at BairesDev
We are looking for Data Entry profiles to join our Talent Acquisition Team and participate in different projects made up of multicultural teams distributed throughout the world. This person must be proactive, detail-oriented, and demonstrate excellent analytical abilities as well as teamwork and multitasking skills. This is an excellent opportunity for professionals looking to advance their careers at one of the industry's fastest-growing companies!
What You Will Do:
- Support the Recruiting area in the identification and initial contact of potential candidates for our searches.
- Propose new alternatives to identify candidates.
- Identify opportunities for improvement in the area's current processes.
- Manage the notices in the different job portals with which we work and evaluate the candidates that apply to them.
- Identify and analyze professional profiles in job portals for the different searches we have open.
Here’s what we are looking for:
- Proactivity and the ability to work in a team.
- Paying close attention to detail in daily tasks.
- At least one year of previous work experience (a plus).
- Advanced English level.
How we do make your work (and your life) easier:
- 100% remote work (from anywhere).
- Excellent compensation in USD or your local currency if preferred
- Hardware and software setup for you to work from home.
- Flexible hours: create your own schedule.
- Paid parental leaves, vacations, and national holidays.
- Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
- Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.
Apply now and become part of a global team where your unique talents can truly thrive!
Job Title
Technical Support Representative
Job Title: Technical Support Representative
Position type: Permanent
Location: San Jose, Costa Rica
Job family: Customer Support
Summary Of The Role
The Customer Support Analyst team are subject matter experts on our industry leading hospitality solutions who provide advanced level of support to customers and front-line support team members.
In This Role You’ll
About The Ideal Candidate
Skills
What We Can Offer You
Working at Amadeus, you will find
En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.
Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.
Python Developer en BairesDev
Buscamos Desarrolladores Python Senior para sumarse al equipo de Desarrollo y participar en distintos proyectos conformados por equipos multiculturales distribuidos en todo el mundo. Buscamos personas proactivas, dinámicas y team players, con gran capacidad de organización, acostumbradas a manejar múltiples tareas y con marcada atención al detalle. Se trata de una excelente oportunidad para aquellos profesionales que busquen desarrollarse en una de las empresas con mayor crecimiento de la industria!
Estos desarrolladores enfrentarán numerosos desafíos técnicos, por lo cual deberán utilizar tecnologías actuales, involucrarse en el mundo mobile, de aplicaciones web, dispositivos, etc.
Principales responsabilidades:
- Crear sistemas y herramientas de automatización para configurar, monitorear y orquestar la infraestructura de datos y las tuberías.
- Crear servicios de integración de datos para ayudar a incorporar nuevos clientes lo más rápido posible.
- Mantener la confiabilidad, el rendimiento y el soporte continuos de la infraestructura de datos, proporcionando soluciones basadas en las necesidades de las aplicaciones y el crecimiento anticipado.
¿Qué Buscamos?:
- 5+ años de experiencia práctica en desarrollo de Python y Django.
- Experiencia deseable en el desarrollo con programación orientada a objetos.
- 3 años de desarrollo utilizando otros lenguajes de programación.
- Buenas habilidades con XML y bases de datos relacionales (Oracle / MS SQL / MySQL).
- Fuerte experiencia profesional trabajando con grandes estructuras de datos (incluyendo XML) y algoritmos.
- Nivel de inglés avanzado.
Qué ofrecemos para que tu trabajo (y tu vida) seja mais fácil:
- Trabajo 100% remoto: trabaja desde tu casa o donde quieras.
- Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.
- Hardware y software.
- Horarios flexibles
- Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.
- Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.
- Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.
¡Únete a nuestro equipo global!
Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:
Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.
In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.
At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.
We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.
Responsibilities:
Requirements:
Nice to Have:
Why work for Launchpad?
At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.
APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us
About FullStack
FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We’re Most Proud Of
The Position
We're Looking To Hire a Golang Developer To Join Our Team. You'll Work With Our Incredible Clients In One Of Two Ways
What We're Looking For
What We Offer
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.
APPLY HERE: https://talent.fullstack.com/jobs/de1e360a-aebf-43ee-98a1-22bb75a2238c
Ahinko es una empresa líder en el sector de Tecnologia, comprometida con la innovación y la excelencia. Estamos en búsqueda de un talentoso Desarrollador Senior/Middle con experiencia en Java para unirse a nuestro equipo.
Responsabilidades:
Requisitos:
Cómo Aplicar:
Envía tu CV y carta de presentación a info@ahinko.com con el asunto "Candidatura desarrollador Java.
About Siteline
Siteline is a Series A SaaS startup in the construction billing space. We're a team of 28 full-time employees who live and work remotely across the U.S. and Canada, with a small in-person office in San Francisco as well.
What problems are we solving?
We're on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn't evolved in decades, and construction is one of the slowest industries to get paid in. We've found a unique wedge into this huge market and are growing quickly.
Why are we building this?
Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We're reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us.
As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity to build foundational skills for customer success while contributing to our mission of delivering value to our customers.
Responsibilities:
What We're Looking For:
Preferred:
Company values
Move Quickly, Together
Speed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence.
Reach for the Sky
We are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day.
Run Lean
Construction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck.
Be the Steel
Builds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We're stronger than reinforced concrete when we support each other.
Build Our Fanbase
Our mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans.
Shoot Straight
We speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it's okay to disagree with—but still commit to—the chosen direction.
At Siteline, we're looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!
APPLY HERE: https://job-boards.greenhouse.io/sitelineinc/jobs/4370499006?gh_src=25bb3b546us
The Company
Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with.
THE POSITION
We are looking for skilled Back Office Representative who will be responsible for indexing information into the digital systems. The company will rely on you for having accurate and updated data that are accessible through a digital database.
Our Back Office Representative are the relevant support for the campaign, who needs to be computer-savvy and have a keen eye for details and understanding data confidentiality principles is compulsory.
Requirements
OUR OFFER
APPLY HERE: https://telecomnetworks.breezy.hr/p/1adde5b43382-back-office-el-salvador
Job Description
Remitly's vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About The Role
Track and monitor the performance of PQLs within your region and their assigned projects, ensuring adherence to service level agreements (SLAs) and business objectives.
You Will
You Have
Our Benefits
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
JetBrains IDE Services is a suite of B2B products intended to help developer productivity engineers deliver a better development experience across their organization. These products include IDE Provisioner, License Vault, Code With Me Enterprise, and AI Enterprise.
We are looking for an experienced Support Engineer to assist users of the IDE Services.
As part of our team, you’ll:
We expect you to have:
It would be a plus if you have:
We process the data provided in your job application in accordance with the Recruitment Privacy Policy (https://www.jetbrains.com/legal/privacy/privacy-recruitment.html)
APPLY HERE: https://www.jetbrains.com/careers/jobs/support-engineer-ide-services-customer-relations-1390/
Responsibilities:
• E-commerce Platform Management: Maintain, optimize, and update Shopify-based e-commerce websites to ensure optimal performance, user experience, and security.
• Custom Development: Design and develop custom Shopify themes and applications tailored to client or project requirements, ensuring a seamless integration with the Shopify ecosystem.
• Problem Solving: Identify and resolve issues related to website functionality, performance, and scalability in a timely manner.
• Front-end Implementation: Create responsive and visually appealing front-end interfaces using modern web technologies that align with brand guidelines.
• Back-end Solutions: Implement robust back-end logic to support custom functionalities, data processing, and integrations with external services or third-party tools.
• Integrations: Collaborate on and manage integrations with payment gateways, shipping solutions, CRM platforms, and other third-party applications.
• Quality Assurance: Test and debug code to ensure compatibility, usability, and high performance across browsers and devices.
• Collaboration: Work closely with designers, project managers, and other developers to deliver end-to-end solutions that meet business goals.
• Documentation: Maintain detailed documentation of development processes, custom code, and integrations for team collaboration and future reference.
• Stay Updated: Keep up with Shopify’s new features, updates, and industry best practices to suggest and implement improvements.
Technical Requirements:
• Core Proficiency: Strong command of the Shopify Liquid templating language, including its syntax, structure, and best practices.
• Front-end Expertise: Advanced knowledge of HTML, CSS, and JavaScript, with experience using front-end frameworks like React or Vue.js to build dynamic, interactive web applications.
• API Integration: Hands-on experience with APIs, particularly Shopify APIs, RESTful APIs, and GraphQL, for integrating custom features and external services.
• Back-end Familiarity: Working knowledge of back-end technologies such as Node.js or PHP, with experience building or maintaining server-side applications.
• Version Control: Proficiency in version control systems like Git, with experience in collaborative workflows (e.g., branching, merging, and pull requests).
• Performance Optimization: Experience in optimizing Shopify stores for performance, SEO, and accessibility, leveraging tools like Lighthouse or PageSpeed Insights.
• Tool Proficiency: Familiarity with development tools and environments like Shopify CLI, theme development frameworks (e.g., Slate or Dawn), and debugging tools.
• Database Knowledge: Understanding of relational or non-relational databases for handling data integrations or custom storage requirements.
• Cross-browser and Device Testing: Expertise in ensuring cross-browser and cross-device compatibility for seamless user experiences.
Preferred Qualifications:
• Experience with modern deployment processes, including CI/CD pipelines.
• Familiarity with e-commerce analytics tools and platforms like Google Analytics or Shopify Analytics.
• Knowledge of UX/UI design principles for e-commerce.
• Previous experience in a fast-paced Agile development environment.
• Ability to write clean, maintainable, and well-documented code following coding standards and best practices.
Soft Skills:
• Strong problem-solving skills with a proactive approach to challenges.
• Excellent communication skills for explaining technical concepts to non-technical stakeholders.
• Detail-oriented with a focus on delivering high-quality work.
• Team player with the ability to collaborate across different roles and functions.
• Ability to manage multiple projects and deadlines in a dynamic environment.