Virtual Medical Assistant (Spanish Bilingual) - Remoto

Position Code: [F-SNAL]

Work Hours: 9:00 AM - 5:00 PM CST

Work Days: Monday - Friday

Salary: $5 - $8 per hour (depending on experience)

About the Company

We are a dedicated Nephrology practice committed to delivering exceptional kidney care with a patient-centered approach. Our team provides comprehensive support to ensure the best outcomes for each individual we serve.

Job Over

viewWe are hiring a full-time virtual assistant to serve as a remote receptionist.This role supports day-to-day administrative operations, patient communication, scheduling, and virtual care coordination. The ideal candidate is fluent in English and Spanish, has a background in healthcare, and can efficiently handle multiple responsibilities in a remote setting.

Key responsibilities in

• clude:Manage inbound/outbound calls, texts, and emails in English and S
• panishScheduling appointments, confirmations, and rem
• indersResponding to patient inquiries, follow ups and correspo
• ndenceCoordinating prescription r
• efillsCoordinate telehealth visits and manage related pla
• tformsMaintain and update patient r
• ecordsAssist with remote patient monitoring
• tasksUnderstanding basic medical terminology

QualificationsBackground in healthcare and relevant experience

Experience in chronic care management (Preferred)

Preferably a nurse or licensed professionalUnderstanding of medical terminologyStrong communication skills and the ability to manage multiple tasks efficientlyProficiency in Microsoft Excel, Google Sheets, Google Drive, and CRM systemsProficiency in EHRYourWay (preferred)

Technical & Additional Req uirements Technical RequirementsReliable computer with high-speed internet (minimum 10 Mbps)Noise-canceling headset and webcamQuiet, professional workspaceAdditional RequirementsNBI clearance, valid ID, and a short video introductionNo other clients during required