Program Manager - Guadalajara

*CURRENT EMPLOYEES :

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Job Description

The Program Manager will be based in Guadalajara, North Campus. Responsible to meet and deliver all commercial aspects of the account and with the support of a multifunctional Customer Focus Team (CFT) coordinate the delivery of products and services, aligned to the expectation of the client. As the owner of the account in the site, the PM focus is on benefit realization, adherence to contract agreements and manage scope creep to maintain expected/quoted financial performance while minimize risks and maximize opportunities. Coordinates the development and implementation of Global Account strategies and projects through the CFT.

We are looking for someone who demonstrates :

• Intense collaboration
• Passionate customer focus
• Thoughtful, fast, disciplined execution
• Tenacious commitment to continuous improvement
• Relentless drive to win

Here is a glimpse of what you’ll do:

• Initiates, monitors and directs projects and programs from inception through delivery.
• Develops and ensures adherence to project and program budgets.
• Organizes project-related activities and communications among departments, customers, vendors and the community.
• Ensures curriculum, seminars and classes are organized and provided to members of management, employees and the community as appropriate.
• Participates with other senior managers in establishing strategic organizational plans and objectives.
• Directs the activities of program managers and staff and is responsible for planning, budgeting, and maintaining costs for a broad functional area.
• Interacts regularly with executives, customers and outside regulatory agencies.
• Drives strategies to deliver customer requirements and recommend Flextronics capabilities in manufacturing and engineering services.
• Reviews aggregate program proposals or plan to determine time frame, funding requirements, asset management, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• High level contact for negotiations with customer on all contracts, pricing and other business items. Maybe primary contact for new or critical customer programs.
• Responsible for management of customer satisfaction, the Customer Satisfaction Index (CSI) collection and related reviews and corrective actions.
• Reviews high-level program reports and presentations for management, customers and others.
• Coordinates program activities with activities of government regulatory or other governmental agencies.
• Participates in Profit and Loss (P&L) analysis, responsible for tracking relevant metrics and drive action items based on results.
• Travel as required.

Here is some of what you’ll need (required):

• Minimum 6 years’ experience in similar position
• Electronic industry experience
• Strong communication skill (English and Spanish)
• BAAN, SAP, Oracle
• Experience with CFT
• Experience with demanding clients
• Customer Service experience
• Project Management knowledge
• Strong working knowledge of the MS Office
• Good presentations skills
• Ability to interface and communicate with different levels of the organization
• Ability to read, analyze and interpret technical operations, supply chain and financial reports
• Well organized & disciplined, good attention to detail, sets priorities and manages time effectively
• PCBA experience
• P&L experience

Here are a few of our preferred experiences:

• PMP or Another PMI or Project/Program Management certificate
• NPI experience

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Here are a few examples of what you’ll get for the great work you provide…

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

Job Category

Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

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Posted 30+ Days Ago

Full time

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About Us

Flex is the manufacturing partner of choice that helps a diverse customer base design and build products that improve the world. Through the collective strength of a global workforce across 30 countries and responsible, sustainable operations, Flex delivers technology innovation, supply chain, and manufacturing solutions to various industries and end markets.

• Industry: Electrical/Electronic Manufacturing