Helpdesk Analyst - Orlando

Detalles del trabajo

Area del puesto: Servicios Generales / Varios

Publicación: hace 3 años

Ubicacion del puesto: Florida - Estados Unidos

Trabajo remoto: No

Descripción

Valintry is seeking a Helpdesk Analyst in Orlando, FL.

For this position, most of the work to be Helpdesk phone support, supporting the enterprise's internal customers

JOB RESPONSIBILITIES (include but are not limited to) :

Troubleshoot and resolve IT issues for staff and programs on day to day basis

Create new user accounts via Microsoft Active Directory

Document IT tickets and resolution of problem(s) in ticketing system

Assist with periodic computer asset inventory, disposal and associated cost information.

Working with Third Party Product, Maintenance & Support Technical Partners

Provide staff training around use of desktops and Office 365 applications

Review all IT policies with current and new staff members

MINIMUM REQUIREMENTS/QUALIFICATIONS :

Professional/Academic :

Experience in multi-service environment with variety of levels of IT needs

A degree and/or certifications would be preferred

Necessary Skills/Abilities :

Experience with server operating systems: Windows 2003/2007/2010/2012

Experience with desktop operating systems: Windows 7/Windows 8.1

Network experience would be a plus: TCP/IP, DHCP, Routing, Firewalls, Proxy Servers, Internet Content filtering, wireless networking, structured cabling

Security Management experience with virus protection, encryption technologies and secure database technologies would also be a plus

Experience with Microsoft Active Directory

Experience with Office 365

Experience with supporting application and MS Exchange hosted services

Ability to manage multiple tasks

Excellent organizational and communication skills

Flexibility and willingness to respond to issues and problems as needed

Required Experience:

Information Technology: 1 year

For immediate response please forward resumes to eric@valintry.com

Eric Lyublinsky
Sr. IT Recruiter
(Direct) 407-205-1125
(Office) 800-360-1407
www.valintry.com

For a list of our current openings please visit Valintry's Jobs Webpage

Please note:
This client is not accepting candidates submitted by other staffing firms or agencies at this time. Thank you.

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VALiNTRY Services, LLC. | Neuvoo

Estados Unidos

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