Customer Service Representative

<p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"><b><u>Role: Customer Service Agent</u></b> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"><b><u>Location: Remote / Tampa, FL</u></b></p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"><b><u>Duration: Long term Contract</u></b></p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1">The Customer Service Agent receives inbound calls and will provide information in response to questions and other queries. Core Responsibilities: Use a computerized telephone system to communicate with patients, home health aides, physicians, and medical facilities Maintain HIPAA standards to handle and protect private information Resolves un-anticipated setbacks Works closely with supervisors and follow instructions quickly Cares for the needs and questions of patients Other duties as assigned by the supervisor Qualifications: High School Diploma / GED required 1 3 years' experience in customer service 1+ years' experience within healthcare preferred Must work well under pressure Have excellent interpersonal and communication skills Strong computer knowledge Familiar with Microsoft Office 10-key operation by touch</p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"><b>Best Regards,</b></p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"><b> </b></p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"><b> </b></p> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p> <table class="Table" style="border-collapse:collapse; border:none"> <tbody> <tr style="height:89.1pt"> <td style="border:none; width:141.45pt; border-right:solid windowtext 1.0pt; padding:0in 5.4pt 0in 5.4pt; height:89.1pt" valign="top" width="189"> <p><img height="67" src="https://talenthirecls8.ceipal.com/articles/ekwwMWQrUnlpSFVmYUM0WnJOVEt3VzhQRUY0WWNlLzZma2NIM05FWEFVbkxCcG9EN21UUHN0QVJISVBQaElHd2xVaVBRSWNoRHJ0NE04M3ZJMkx1bC9UYlFwMkZxYURwdFVYMlRRTXl3YnNCUlVsaHdvTHJ4aGdNSzg1K3h4Ymk0Zm1rNk84RlpadFRVVUY0c2R6YlRZMzAyWEpPa3ZCVEZKNVlEcUUvK1o4PQ==" width="157" /></p> <p> </p> <p><a href="http://www.enterprisesolutioninc.com/" style="color:blue; text-decoration:underline" target="_blank">www.enterprisesolutioninc.com</a></p> </td> <td style="padding:0in 0in 0in 0in; height:89.1pt"> </td> <td style="width:337.35pt; padding:0in 5.4pt 0in 5.4pt; height:89.1pt" valign="top" width="450"> <p>Vijay Kumar</p> <p><b>Enterprise Solutions, Inc. </b><br /> Desk# 408-618-5648<br /> 500 East Diehl Road. Ste. 130 Naperville, IL<br /> <a href="mailto:vijay@enterprisesolutioninc.com" style="color:blue; text-decoration:underline" target="_blank">vijay@enterprisesolutioninc.com</a><br /> <a href="http://www.enterprisesolutioninc.com/" style="color:blue; text-decoration:underline" target="_blank">www.enterprisesolutioninc.com</a></p> </td> <td style="padding:0in 0in 0in 0in; height:89.1pt"> </td> </tr> </tbody> </table> <p class="gmail-m5230829439111865396gmail-m3324240744784207561wordsection1"> </p>