PASANTIA EN EXCELENCIA OPERACIONAL
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
- This is a temporary position.
- Responsible for performing and supporting research for teams operating within a service group, or product group and/ or project group.
- Assists with the development, monitoring, coordination and implementation of technical projects as assigned.
- Provides analysis, reporting and internal communication services with team members.
- Develops knowledge of industry and organizational processes.
OFFICE SUPPORT CAREER STREAM: Individual contributors who provide organizational related support or service (administrative or clerical) for other members within the organization. The majority of time is spent in the delivery of support services or activities, typically under supervision.
DIFFERENTIATING FACTORS
Autonomy: Entry-level position typically requiring little to no prior experience.
Works on well-defined administrative and clerical tasks.
Work is routine or follows standard procedures and is closely supervised.
Organizational Impact: Works to deliver on day-to-day objectives with some impact on achievement of results for the job area, including limited disruption or expense.
Delivers job responsibilities following a defined standard output or set of procedures.
Innovation and Complexity: Provides data and information when minor changes may be required based on review.
Problems faced are routine and solutions clearly prescribed.
Communication and Influence: Communicates with contacts typically within immediate job area.
Obtains and provides information requiring little explanation or interpretation.
Leadership and Talent Management: N/A – Job at this level are focused on self-development.
Required Knowledge and Experience: Requires no or little job knowledge of systems and procedures.
0 Years Of Experience Required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here
OPERATIONS INSIGHTS SPECIALIST
Acerca del empleo
Superside is looking for a solutions-oriented Operations Insights Specialist to join our Performance Team and help deliver exceptional creative experiences. In this role, you’ll be part of a core function in the Talent department, responsible for tracking insights, reporting on customer sentiment, and continuously improving project processes. If you have a customer-focused mindset, attention to detail, and a passion for insights, this role offers an exciting opportunity to make a meaningful impact.
What You'll Be Doing
- Track and report on customer concerns and sentiment, providing insights that inform our approach to customer satisfaction
- Monitor interactions between Superside and customers to identify early signs of challenges, ensuring timely action to address them
- Support the Operations Insights and Performance team in optimizing project processes for efficiency and quality
- Conduct insights tracking on projects from your account portfolio, ensuring data accuracy and relevance
- Identify and promote best practices among Creative Project Managers and Creative teams
- Become an expert on project processes, serving as a resource and advisor for team members
What You’ll Need To Succeed
- Strong commitment to quality, accountability, and reliability in all work
- Excellent English communication skills, both verbal and writtenOutstanding attention to detail and analytical abilities
- Proficiency with Google Sheets and Slack; familiarity with other productivity tools is a plus
- Eagerness to learn and adapt quickly in a fast-paced environment
- Previous experience in operations or customer support is beneficial
Why Join us
Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
- A global community of talented people working from more than 60 different countries
- Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
- A high-pace, high-energy, and high-performance environment
- Trusting, ego-free and truth-seeking team members
- Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
- A career path towards increased responsibility, mentorship and leadership. We grow, you grow
- See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
- Opportunity to work for a company with a people-centric mission. Help us make talent a competitive advantage
APLICA AQUÍ: https://careers.superside.com/operations-insights-specialist