CORPORATE TALENT COMMUNITY
Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive diversity, equity and inclusion.
If you are interested in joining any of our Corporate teams at Forbes but don't see an opportunity that you'd like to apply to, please send us your resume. We will keep your information on file for future opportunities and reach out for exploratory interviews.
Forbes aims to offer employees the flexibility they need in order to be successful. We offer a hybrid work schedule for our employees. Some roles may be fully remote (within the U.S.) if it aligns with the needs of the position
Forbes is an equal opportunity employer.
BILINGUAL CUSTOMER EXPERIENCE SPECIALIST (SPANISH)
Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Adult Foster Care (AFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast paced team.
Position Overview:
We are seeking a motivated and detail-oriented Bilingual Customer Experience Specialist with a strong focus on healthcare services. The ideal candidate will have excellent communication skills, experience in handling phone calls, and proficiency in various software tools, including Microsoft Excel, Word, Outlook, and CRM systems (preferably HubSpot). Knowledge of MassHealth programs is a significant plus. High end hospitality industry experience a plus. Bi-lingual a plus.
Key Responsibilities:
- Provide exceptional customer service and eligibility assessments to prospective new clients, healthcare providers, and other stakeholders via phone and email interactions.
- Assist with scheduling appointments and managing clients’ inquiries efficiently.
- Utilize CRM software (HubSpot experience preferred) to maintain accurate records and follow up on customer interactions.
- Analyze customer feedback and collaborate with the team to enhance the overall customer experience.
- Create and maintain documentation and reports using Microsoft Excel and Word.
- Ensure compliance with healthcare regulations and best practices in customer interactions.
- Proactively identify opportunities to improve processes and enhance customer satisfaction.
- Maintain a strong attention to detail and take ownership of assigned tasks to ensure timely completion.
Qualifications:
- Experience in a customer service role, preferably within healthcare services.
- Bilingual, fluent Spanish and English is a plus.
- Strong phone communication skills and a professional demeanor.
- Proficient in Microsoft Excel, Word, Outlook, and CRM systems (HubSpot preferred).
- Excellent writing skills for documentation and communication.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Self-motivated and proactive in identifying and solving problems.
- Familiarity with MassHealth programs is a plus.
BILINGUAL CUSTOMER EXPERIENCE SPECIALIST (SPANISH)
Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Adult Foster Care (AFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast paced team.
Position Overview:
We are seeking a motivated and detail-oriented Bilingual Customer Experience Specialist with a strong focus on healthcare services. The ideal candidate will have excellent communication skills, experience in handling phone calls, and proficiency in various software tools, including Microsoft Excel, Word, Outlook, and CRM systems (preferably HubSpot). Knowledge of MassHealth programs is a significant plus. High end hospitality industry experience a plus. Bi-lingual a plus.
Key Responsibilities:
- Provide exceptional customer service and eligibility assessments to prospective new clients, healthcare providers, and other stakeholders via phone and email interactions.
- Assist with scheduling appointments and managing clients’ inquiries efficiently.
- Utilize CRM software (HubSpot experience preferred) to maintain accurate records and follow up on customer interactions.
- Analyze customer feedback and collaborate with the team to enhance the overall customer experience.
- Create and maintain documentation and reports using Microsoft Excel and Word.
- Ensure compliance with healthcare regulations and best practices in customer interactions.
- Proactively identify opportunities to improve processes and enhance customer satisfaction.
- Maintain a strong attention to detail and take ownership of assigned tasks to ensure timely completion.
Qualifications:
- Experience in a customer service role, preferably within healthcare services.
- Bilingual, fluent Spanish and English is a plus.
- Strong phone communication skills and a professional demeanor.
- Proficient in Microsoft Excel, Word, Outlook, and CRM systems (HubSpot preferred).
- Excellent writing skills for documentation and communication.
- Strong organizational skills with the ability to manage multiple tasks and priorities.
- Self-motivated and proactive in identifying and solving problems.
- Familiarity with MassHealth programs is a plus.
DATA ANNOTATOR - SPANISH US
Expected compensation: 11.00 USD Per Hour
HireArt is helping A Generative AI Company find meticulous and enthusiastic Spanish-speaking Data Annotators. This role is fully remote and open to candidates currently located in the following U.S. states: TX, GA, NC, PA, IN, UT, TN, OK, WI, KS, SC, LA, AL, ID, IA, KY, MS, NH, WY, WV, ND, MI, OH, MN, AR, MT.
This is a part-time role, offering work one week per month for five months (through March 2025)—a great opportunity for someone looking for some extra income! If you have a high level of independence, a keen eye for detail, and a passion for the language, you could be the person we're looking for.
Job Responsibilities
- Annotate and label data written in Spanish. Tasks may involve identifying specific themes, sentiments, or categorizations within the text.
- Closely follow detailed client-provided guidelines written in English to ensure data is annotated consistently and accurately.
- Perform self-checks on annotated data to identify and fix any errors or inconsistencies, ensuring data quality meets high standards.
- Complete annotation tasks within the required timelines, managing workloads effectively to meet project deadlines.
- Provide feedback on annotation processes and tools.
- Label and flag potentially harmful or sensitive content.
Requirements
- Native speaker of Spanish
- Professional-level English skills (i.e. able to communicate with team members and read instructions in English)
- Basic computer skills and familiarity with Microsoft Office 365 (e.g. Outlook, Excel, and PowerPoint)
- Comfortable with potentially reading and labeling sensitive or harmful content
- General knowledge in online communication, such as Microsoft Teams
- Able to follow directions and perform repetitive, time-bound tasks accurately and efficiently
- Willing to work overtime if necessary
Nice To Have
- Diploma or professional certificate in any field, preferably in linguistics/languages
- Experience in data annotation
REMOTE APPOINTMENT SETTING SPECIALIST
Job Overview
Would you like a chance to work remotely with flexible hours? Be part of our team in work-from-home positions that offer work-life balance, great earnings, and opportunities for advancement. Whether you're a veteran in your field or just starting out, we have jobs designed to match various skills, including client support, data entry, and sales.
This is the perfect chance for people seeking work-life balance and looking to make regular earnings without the hassle of commuting. If you're organized, goal-oriented, and looking for flexibility in your work, we want to hear from you.
Responsibilities
- Answer questions from clients via email, or online chat.
- Carry out various data entry tasks with a focus on precision.
- Participate in telemarketing based on your skills and background.
- Input data into internal databases: Collect and digitize data including documents and files into electronic systems.
Job Requirements
- Data entry skills with a minimum typing speed of 35 WPM.
- Strong written and verbal communication skills.
- The capability to work on your own and maintain productivity while managing your time effectively.
- Comfort in basic computer functions, including e-mail, and online tools.
- A consistent internet connection and access to a personal computer.
- A can-do attitude and readiness to gain new knowledge.
Why Work With Us?
- Competitive Pay: Earn between $18 and $25 per hour, according to your responsibilities and background.
- 100% remote: Work from the location of your choice with a stable internet connection.
- Flexible Hours: You decide when and how much you work, allowing for a great balance between career and personal interests.
- Career growth: There are many opportunities for extra work and additional tasks to boost your income.
- Training Provided: No experience We ensure you're equipped to get you ready.
How To Apply
If this sounds right for you, send us your application! You could be starting your new career.
Entry-level position - this is an junior position! We give you the knowledge to ensure you're ready to thrive. The key qualifications are a dedicated mindset and a readiness to expand your skills. If you're ready to embark on an exciting new career journey, we want you on our team! We're an inclusive organization, with people from different walks of life, including remote data entry clerks, administrative assistants, receptionists, sales assistants, customer service agents, warehouse workers, factory employees, drivers, medical assistants, nurses, call center representatives, and more, all helping us grow.
APPLY HERE: https://dailyjobs.applicantpro.com/jobs/3527576-1003834.html
ONLINE CUSTOMER SERVICE COORDINATOR
Job Overview
We're seeking driven people to become part of our team in various work-from-home positions such as client service, data entry, and sales. This is an excellent role for individuals seeking work-from-home flexibility from the comfort of their home. Regardless of your experience level, we provide roles that suit your abilities and interests.
Job Responsibilities
- Respond to customer inquiries via phone, email, or online chat
- Complete data entry tasks with great attention to detail
- Take part in telemarketing depending on your skill set
- Collaborate with team members to deliver great performance
- Comply with standards and interact clearly with managers
Benefits
- Attractive salary: $18-$25 per hour, based on your experience level and responsibilities
- 100% remote - work from anywhere with an internet connection
- Choose your working hours - you choose when and how much you work
- Extra income opportunities to add to your income
- Balance your work and life - control your workload to suit your lifestyle
Job Requirements
- Strong communication skills
- Ability to work independently and handle tasks on your own
- General computer skills, including e-mail and web tools
- Stable internet connection and access to your own computer
- A go-getter mindset and readiness to acquire new skills
No need to stress if you are without direct experience - this is an junior-level position! We will provide extensive training to prepare you with the knowledge and resources for success. The vital qualifications are a strong work ethic and willingness to gain new knowledge. If you are eager to embark on an rewarding professional path, we want you on our team! We're a varied organization and have people from wide-ranging backgrounds including, remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. working with our company
Salary: $18 - $25 per hour
APPLY HERE:
SIMPLIFIED CHINESE TO ENGLISH TRANSLATOR - ATMOSPHERIC SCIENCE
Editage, the flagship brand of CACTUS, provides translation services to help ESL (English-as-a-second-language) researchers communicate their science to the global scientific community. We are currently looking for skilled translators to work with us on a freelance basis.
As a Translator, you will combine your language skills and subject-area expertise to help researchers around the globe publish cutting-edge research in prestigious journals.
Job description
We are looking for translators to work on academic manuscripts written in various languages. To qualify, you must have technical expertise in your field. Experience working in a foreign-language setting will be preferred. Essentially, your work will involve translating an academic research paper from the original language to native English or vice versa.
Requirements
Applicants must meet any one of the following criteria:
- A degree in Translation or an equivalent degree that includes significant translation training, from a recognized institution
- A graduate (or higher) degree in any other field from a recognized institution of higher education plus two years of comprehensive professional experience in translation
- Five years of comprehensive professional experience in translation
APPLY HERE: https://docs.google.com/forms/d/e/1FAIpQLSfJoXBy4NV1c4H1WwPvMKMlLZeVDc3SjOgNz9QNkTLPuYWSkA/viewform?pli=1
BUSINESS DEVELOPMENT MANAGER
Job Title: Business Development Executive (Commission-Based)
Location: United States (Hybrid)
Company: New India Abroad
About Us New India Abroad is a leading publication dedicated to informing the Indian Diaspora in the United States and Canada about the latest news and happenings in India and around the world. Our platform connects our audience to relevant and timely information through both digital and print editions.
Role Overview: We are seeking a dynamic and motivated Business Development Executive based in the United States. The primary responsibility of this role is to generate business by meeting with advertisers and encouraging them to display ads in our New India Abroad Newspaper. This is a commission-based role offering an excellent opportunity for someone with a strong network and experience in sales or advertising.
Key Responsibilities:
Identify potential advertisers and schedule face-to-face meetings.
Develop and maintain strong relationships with advertisers to secure ad placements in New India Abroad's print and digital editions.
Present advertising solutions tailored to the needs of each client.
Negotiate advertising rates and agreements to achieve sales targets.
Keep track of market trends and competitors to identify new business opportunities.
Provide feedback and insights to the management team to improve sales strategies and offerings. Qualifications and Skills:
Proven experience in sales, business development, or a related field, ideally within the media, advertising, or publishing industry.
Strong communication and presentation skills.
Ability to build and maintain relationships with clients.
Self-driven, proactive, and goal-oriented with a focus on delivering results.
Ability to travel locally for face-to-face meetings with advertisers.
Understanding of print and digital advertising trends is a plus.
Compensation: This is a commission-based role, offering competitive commission rates based on the ad sales you generate.
MEDICAL BILLER
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About: We are proud to partner with an award-winning personal injury law firm specializing in catastrophic personal injury cases, particularly those caused by car accidents. We are seeking a driven and motivated Medical Biller with exceptional negotiation skills to advocate for clients’ best interests.
Responsibilities:
- Negotiate with insurance companies to reduce medical bills for clients.
- Build and maintain strong relationships with clients to ensure exceptional service.
- Collect feedback regarding clients' experiences and case resolution.
- Manage administrative tasks efficiently and accurately.
Qualifications:
- Advanced C1 Level English
- Experience in an office setting
- Strong organizational skills and a passion for working with numbers.
- Excellent attitude and loyalty to the firm (this is a long-term position).
- Advanced proficiency in English.
- Bonus: Experience with personal injury cases and medical billing is a plus, but not required; we will provide training.
- Bonus: Call center experience with healthcare accounts is a plus
Schedule:
- Monday - Friday 8:30am am to 5:30 pm PST - Pacific Standard Time (This is a requirement for the role and can't be adjusted)
- 100% Remote
Benefits:
- Paid holidays
- Paid vacations and sick days
- Quarterly office and team-building events
- Positive work culture and environment
- Clear and communicated firm values
CUSTOMER SUPPORT SPECIALIST ( ENGLISH & SPANISH )
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⭐ Role Overview
At Lodgify, we're on the lookout for a Customer Support Specialist to join the Lodgify team fully remote!
As a Customer Support Specialist, it is all about helping people! You will become an expert (we call ourselves “gurus”) in using the Lodgify software. You will use that expertise to advise our customers on how to successfully use Lodgify to set up their own accommodation website and grow their vacation rental business. You will help them by responding quickly to customer support requests, troubleshooting, and guiding them on how to make the most of Lodgify.
⭐ How will you make an impact?
- Provide top-tier support via phone, email, or chat.
- Ensure customer satisfaction by resolving issues promptly.
- Troubleshoot and solve general technical issues related to the Lodgify platform.
- Report customer feedback and issues to relevant teams and follow up as needed.
- Identify and document any software bugs or issues for continuous improvement.
⭐ What makes you a great fit?
- Experience in technical customer support or a similar role.
- Strong communication skills in English, both verbal and written.
- Patience, attention to detail, and a logical approach to problem-solving.
- Excellent troubleshooting skills with the ability to diagnose technical issues.
- Ability to work independently while managing multiple priorities in a fast-paced environment.
- A positive attitude and a strong sense of responsibility.
- Experience with CRM and customer support tools like Zendesk, Intercom, or Freshdesk.
- Experience in the travel or hospitality industry is a plus!
⭐ What's in it for you?
CUSTOMER SUPPORT REPRESENTATIVE - SPANISH SPEAKER
Acerca del empleo
Please submit your CV in English
PART-TIME CUSTOMER SERVICE REP
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As a Bilingual Customer Service Representative at Stafi Live, you will be the voice of our company, providing exceptional customer support in both English and Spanish. Your primary responsibility is to assist clients by addressing inquiries, resolving issues, and delivering accurate information about our products and services. In this role, you'll work closely with a dedicated team to meet and exceed client expectations, helping to create a seamless and positive customer experience.
Responsibilities
- :Respond to client inquiries in both English and Spanish, delivering clear and accurate information on products and services
- .Troubleshoot and resolve client issues promptly, escalating cases as necessary to ensure satisfaction
- .Manage high call volumes while maintaining a professional and patient demeanor
- .Collaborate with team members to continuously improve customer support processes and outcomes
- .Provide feedback on customer interactions to help identify opportunities for improvement
- .Handle inbound and outbound calls with professionalism and courtesy
- .Assist customers with inquiries, ensuring a positive customer interaction
- .Flexibility to adapt to varying work hours and shift requirements
Requirement
- Proven Customer Service Skills: A track record of delivering exceptional customer experience
- Language Proficiency: Fluent communication skills in both English and Spanish (written and verbal
- Flexible Availability: Ability to work a flexible schedule, including evenings and weekends, as neede
- Call Center Experience: Previous experience in a customer service role, particularly in voice campaign
- Sales Experience (Optional): Sales experience is a plus but not require
APLICA AQUÍ: https://apply.workable.com/stafi/j/AC41B67BCF/apply/
ESPECIALISTA DE PLANIFICACIÓN Y GESTIÓN EN TIEMPO REAL
Objetivo del puesto:
Responsable de planificar y gestionar capacidades requeridas con proveedores de callcenters (inbound, outbound y digital), pronosticar el volumen de contactos, monitorear las operaciones en tiempo real para garantizar la eficiencia operativa.
Funciones Principales:
- Asegurar la correcto dimensionamiento y planificación del personal por parte de los BPOs.
- Elaboración de modelos de pronóstico.
- Asegurar la calidad de los reportes del equipo GTR, BPOs y Planning.
- Validar la correcta facturación por parte de los equipos BPOs.
- Implementar automatizaciones de reportería.
- Monitoreo de comportamiento de llamadas y chats.
- Alertas de indicadores fuera de objetivo.
- Visibilidad de indicadores del Contact Center y Televentas.
Velar que se cumpla la planificación realizada para atención de clientes
Requisitos:
- Experiencia mínima de 2 años en posiciones similares.
- Experiencia en call center y canales digitales.
- Conocimiento de métricas de Call Center.
- Elaboración de modelos de pronósticos.
- Excel Avanzado (comprobable).
- Conocimiento o certificación de Norma COPC para canales remotos (deseable).
ANALISTA DE SATISFACCIÓN DEL CLIENTE
☀️ Acerca de Bright:
¡Hola! Somos Bright, una startup de energía solar y fintech con la misión de revertir el cambio climático, comenzando en México. Como la principal plataforma de energía solar en techos de México, simplificamos el proceso de adopción de energía solar mediante la automatización, supervisando todo, desde las soluciones financieras hasta la instalación. Respaldados por importantes inversionistas como First Round Capital, Y Combinator y Leonardo DiCaprio, estamos en camino de un crecimiento exponencial mientras mantenemos un ambiente laboral divertido y gratificante.
SUPERVISOR(A) CONTROL DE CALIDAD
La oportunidad
Supervisar que el cumplimiento de las funciones del personal bajo su cargo se realice de forma correcta. Y consistente de acuerdo con los procedimientos, políticas, leyes y acuerdos laborales, liderando el trabajo en equipo, así como organizar un ambientede trabajo acorde a los estándares de la compañía
- Departamento: Aseguramiento de la Calidad
- A quién reporta el rol: Gerente de Aseguramiento de Calidad
Responsabilidades
- Supervisar que las especificaciones técnicas requeridas por los clientes se estén cumpliendo a cabalidad.
- Brindar seguimiento al cumplimiento de los procedimientos de aseguramiento de calidad.
- Asegurar que el producto no conforme no sea liberado sin previo tratamiento para llevar a conformidad, así como validar que las liberaciones de estos mismos se realicen de acuerdo a los lineamientos de aprobación para la liberación de productos no conforme.
- Brindar información de los CAPAS reportados por los auditores de irregulares al Analista de calidad.
- Validar criterios de clasificación de prendas dañadas, así como también solicitar al técnico de certificación un reentrenamiento del personal cuando sea requerido.
- Realizar auditorías de apariencia en los equiposde producción y entrenamiento.
- Recolectar muestras de lavado para pruebas de laboratorio.
- Recolectar los indicadores de calidad por equipo así como darlos a conocer a los equipos de producción todos los días.
- Solicitar al Coordinador y Gerente de Calidad re-entrenamiento o refrescamiento de procedimientos, políticas, instructivos de calidad para su personal a cargo cuando sea necesario.
- Cumplir con las responsabilidades ante el Sistema de Gestión de la Seguridad y Salud en el trabajo conforme al documento CAM-HSN-001, Manual del Sistema de Gestión de la Salud y Seguridad en el trabajo.
- Cumplir con cualquier otra actividad asignada por el jefe inmediato de acuerdo a la posición que desempeña.
Los requisitos
- Título de Bachiller.
- Mínimo 1 año de experiencia en posiciones similares.
- Conocimiento de Microsoft Office.
- Conocimiento de control estadístico de procesos o sistemas de gestión de calidad.
- Conocimiento básico de inglés técnico.
- Residir en la ciudad de Masatepe, San Marcos o zonas aledañas.
¿Qué hay para ti?
- Únete a una empresa con gran potencial que cotiza en las bolsas de NYSE y TSX.
- Sé parte de un entorno laboral donde se celebran las conexiones significativas y el trabajo en equipo
- Desde lo local hasta lo internacional, prepárate para trabajar junto a un grupo diverso de colegas
- Aprovecha las mentorías y de oportunidades continuas de desarrollo
- Disfruta de nuestros atractivos paquetes de beneficios
APLICA AQUÍ: https://carreras-gildan.icims.com/jobs/42659/supervisor-de-calidad-annic1/login
SENIOR COLD CALLER
Job Title: Bilingual - Senior Cold Caller
Company: SkylightNRG
Location: Nicaragua (Work-From-Home)
Company Demographic: 60% Female, 40% Male
About Us:
SkylightNRG is a leading solar energy company committed to making a difference in the renewable energy industry. Our mission is to provide sustainable and affordable solar solutions to our customers, helping them save on energy costs while contributing to a greener planet.
Job Description:
Your job is to call through a list of leads to prequalify them for Solar Panels.
(Scripts, tools, resources and training will be provided)
We're only hiring the BEST applicants for a Long-Term Position
- The average appointment setter makes about $1000/month after bonuses and commission.
- Must be a cold caller to be able to get promoted to Sales Representative (Reps make $2k+/month)
- We're looking for individuals who want to learn and grow with the company. Those who are just looking to just clock in and clock out.. this is not for you.
- In this company you're expected to expand and grow your skills and well as build the company alongside the founder and other team members. Although this is an entry level position, there is unlimited growth potential in the company for those who are able to develop the skills required to move up.
You'll be given access to high value sales courses from names like Grant Cardone, Jordan Belfort, Tai Lopez, Jason Capital, and many more.
Requirements:
- Able to sell and speak fluently in Spanish
- Able to communicate with coworkers in English
- Has cold calling experience
- Has proven track record of success
- Has great internet
- Charismatic and enjoys talking to people.
- High energy
APPOINTMENT SETTER
NOW HIRING Appointment Setters - U$750 + Bonuses
*This is NOT a Call Center Position
This is a full-time on-site role for an Appointment Setter at VOOV Nicaragua in Managua, Nicaragua. The Appointment Setter will be responsible for setting appointments, appointment scheduling, lead generation, and communication. Just set the appointment and let the Sales Closers handle the rest.
Qualifications
- Setting Appointments and Appointment Scheduling skills
- Lead Generation and Communication skills
- Excellent interpersonal and communication skills
- Ability to work effectively in a team environment
- Experience in sales or customer service roles is a plus
Why work with us?
- We’re not a call center.
- No inbound calls.
- You manage your own time.
- Fixed hours (Monday to Friday, during office hours).
- Weekends off.
- Growth plan.
- Stress-free environment.
Don't miss the opportunity to join a unique company where you'll feel valued, supported, and have the chance to grow—both professionally and financially
LEAD GENERATOR
Job Title: Lead Generator
Job Description:
As a Lead Generator, you will play a crucial role in driving the outbound sales strategy. You will be responsible for identifying, qualifying, and nurturing leads that align with the company's target markets. This is a highly flexible role that requires a self-starter with strong research and outreach skills to support the sales and marketing teams.
About the Company:
Our client is a dynamic marketing agency that specializes in delivering innovative solutions across various industries. The agency is known for its cutting-edge strategies and a commitment to driving growth for its clients. Their work spans creative services, marketing, and digital outreach, and they are now seeking talented lead generators to join their expanding team.
Schedule:
- 20-40 hours per week, with flexibility for occasional evening or weekend hours based on campaign schedules.
- Core working hours are Monday to Friday, 9:00 AM to 5:00 PM EST, with some flexibility for remote work.
Key Responsibilities:
- Research and identify potential leads based on defined target markets.
- Utilize tools such as LinkedIn, HubSpot, and other CRM systems to find and qualify leads.
- Collaborate closely with the sales and marketing teams to ensure alignment on lead generation strategies.
- Create and execute outreach campaigns through email, phone, and social media to engage potential leads.
- Track and report on lead generation activities, ensuring the CRM is updated daily.
- Regularly attend team meetings to review lead flow and performance metrics.
- Support appointment setting and outbound sales efforts as needed.
- Assist with outbound sales efforts as needed, contributing to the full sales process when required.
Required Experience and Qualifications:
- Proven experience in lead generation.
- Minimum 2 years of experience in a sales role, ideally in outbound sales.
- Strong research and analytical skills with the ability to identify quality leads.
- Proficiency in CRM tools such as HubSpot or Salesforce.
- Proficiency with email marketing platforms and LinkedIn Sales Navigator.
- Self-motivated and goal-oriented, with strong attention to detail and the ability to manage multiple tasks and campaigns efficiently.
Language Requirement:
- C2+ Level of English proficiency.
Preferred Skills:
- Certification in digital marketing or a related field is a plus.
- Experience within the marketing or creative services industry is a bonus.
- Capability to handle the full sales cycle, from lead generation to closing deals.
- Experience in customer service or call center environments is beneficial.
Compensation Structure:
- Base salary with performance bonuses based on the number of qualified leads generated.
- Commissions are uncapped, and generated through leads who end up closing a deal.
- If managed to complete the full sales cycle (lead generation to closure) generous commissions are granted.
- Potential to double your salary through commissions.
- Additional bonuses are available based on team performance and company goals.
Benefits:
- Flexible work hours with remote work options.
- Commissions and bonuses based on individual and team performance.
- Opportunities for professional growth within a supportive and mission-driven company culture.
OPERATIONS INSIGHTS SPECIALIST
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Superside is looking for a solutions-oriented Operations Insights Specialist to join our Performance Team and help deliver exceptional creative experiences. In this role, you’ll be part of a core function in the Talent department, responsible for tracking insights, reporting on customer sentiment, and continuously improving project processes. If you have a customer-focused mindset, attention to detail, and a passion for insights, this role offers an exciting opportunity to make a meaningful impact.
What You'll Be Doing
- Track and report on customer concerns and sentiment, providing insights that inform our approach to customer satisfaction
- Monitor interactions between Superside and customers to identify early signs of challenges, ensuring timely action to address them
- Support the Operations Insights and Performance team in optimizing project processes for efficiency and quality
- Conduct insights tracking on projects from your account portfolio, ensuring data accuracy and relevance
- Identify and promote best practices among Creative Project Managers and Creative teams
- Become an expert on project processes, serving as a resource and advisor for team members
What You’ll Need To Succeed
- Strong commitment to quality, accountability, and reliability in all work
- Excellent English communication skills, both verbal and writtenOutstanding attention to detail and analytical abilities
- Proficiency with Google Sheets and Slack; familiarity with other productivity tools is a plus
- Eagerness to learn and adapt quickly in a fast-paced environment
- Previous experience in operations or customer support is beneficial
Why Join us
Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.
Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:
- A global community of talented people working from more than 60 different countries
- Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy
- A high-pace, high-energy, and high-performance environment
- Trusting, ego-free and truth-seeking team members
- Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one
- A career path towards increased responsibility, mentorship and leadership. We grow, you grow
- See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing
- Opportunity to work for a company with a people-centric mission. Help us make talent a competitive advantage
APLICA AQUÍ: https://careers.superside.com/operations-insights-specialist
ASSISTANT PROJECT MANAGER
Who we are:
Work Better Now (www.workbetternow.com) provides full-time, dedicated positions for remote professionals in LATAM looking to work with amazing United States-based companies. Our remote professionals come first and are the most important part of our team. So, if you are looking for your next professional challenge, you’re in the right place.
We are looking for:
Professionals living in LATAM and the Caribbean, proficient in English, who align with our company's core values. The ideal candidate is someone seeking remote work, valuing work-life balance, and demonstrating stability, commitment, and eagerness for career development.
Our Mission: To help companies and talent fulfill their dreams and potential.
Our Benefits Include:
- Work from the comfort of your home.
- A supportive work environment that values its people.
- Above-average salary, with scheduled increases after 6 and 12 months of employment.
- Paid vacations and personal days.
- Maternity/Paternity leave for up to 2 months. WBN will cover 50% of your WBN-base salary (Applied for RPs who have been with WBN for more than one year).
- Designated Success Coach who will provide personalized support and guidance.
- Wellness benefits to support your overall well-being.
Our Core Values
- Put our RPs first
- Pursuit of excellence/continuous learning
- Integrity and transparency
- Ownership mentality
- Pursuit of growth
- Excellent attitude
Job Description:
Work Better Now remote professionals with Project Management Experience, work full-time (40 hours/week) as independent contractors from their homes, helping businesses in the US with their administrative needs. WBN VAs work Monday through Friday during US business hours.
We are searching for ambitious, top-talented independent contractors who are driven to succeed by providing long-term virtual assistant skills to the companies they serve.
As a WBN RP, you will have the privilege of assisting with a variety of common processes and tasks necessary to keep your client’s business running smoothly. While your duties will depend on the specific needs of your client, they will include but not be limited to.
- Calendar management
- Data entry
- Marketing tasks and sales research
- Building databases
- Email screening & replying
- Answering inbound calls
- Travel arrangements
- Help with personal tasks
Qualifications:
As an added ongoing benefit, we (WBN) ensure that our RPs are matched up with clients based on the RP’s skills and the clients’ needs. In doing so, here are the qualifications of those we consider to be “ideal candidates”.
- At least 2 years of previous work experience working with administrative tasks
- Project Management Experience is a must. At least 2 years of experience.
- Previous experience using Project Management CRM such as ASANA, Apptivo, Workect, Trello, Monday.com, or any project management tools.
- Project Management education is a plus.
- Social Media experience is preferred but not required
- Bilingual in Spanish and English (advanced or proficient)
- Expertise with Microsoft Word, Excel, PowerPoint, Outlook/Gmail
- Proficient writing in English (including top grammar skills), C1 or C2
- Appropriate work-from-home environment
Personal computer with:
- 8GB+ RAM
- Intel i3 8th generation or newer, and AMD Ryzen 3, 2nd generation or newer, or M1 chip
- Windows 10+ or from macOS Sierra (10.12.6) to the latest version
- USB headset with noise-canceling (ideally)
- FT availability (40 hours a week)
- Excellent relationship skills
- Although not required, we also prefer candidates who have:
- Experience working with CRM systems
- Bookkeeping skills