Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Overview Of The Role

CHAI is seeking a highly motivated and mission-driven individual with strong public health management experience and analytical skills to meet the evolving needs of the Honduras health sector and the priorities of the Honduran Ministry of Health to take over the position of Country Program Manager, Honduras.

The Country Program Manager will be the strategic leader of the CHAI-Honduras team, responsible for overseeing the vision and effective execution of multiple programmatic strategies and ensuring CHAI provides high-quality support to the Ministry of Health. She/he will represent CHAI directly to the Honduras Ministry of Health and have overall responsibility for the performance of the country’s programs, with mainly focus on eliminate malaria in Honduras, leveraging the latest technology, epidemiological data, vector control tools and cutting-edge analytics.

The Country Program Manager must be able to build and manage effective relationships, identify creative solutions to difficult problems, and have a deep personal commitment to achieving impact. The successful candidate will be hardworking and willing to personally take on any task, while also having demonstrated experience managing large, complex programs and directly managing small to medium size teams. CHAI places great value on the resourcefulness, tenacity, patience, humility, and high ethical standards of its staff.

The Country Program Manager will directly manage a proactive and creative team of technical and subnational associates, helping them create and execute impactful, prioritized work plans that lead to elimination of malaria and, at the same time, providing coordinated operational and strategic support to the national malaria program. The Country Program Manager will be supported by a diverse and technically strong regional team of entrepreneurial problem-solvers based in the Latin America region.

This position acts as the “Safety Point Person” for all staff members based in and traveling to Honduras, in close partnership with the Global Safety & Security Department.

The Country Program Manager will report to CHAI Regional Operations Director for Latin America and the Caribbean, working very closely with the Malaria&NTDs Regional Manager who will serve as his/her thought partner and will contribute to a technically sound strategic vision for achieving malaria elimination in Honduras.

This position is based in Tegucigalpa, Honduras. This role requires travel 30% of the time to remote regions with limited infrastructure and medical care within Honduras and/or Central America.

Responsibilities

CHAI Representative and Country Head

• Participate with the Regional Leadership for Latin America and the Caribbean in the definition of the Country Team's overall strategy and continually identify opportunities for CHAI to add value and maximize impact.
• In collaboration with the Regional Leadership for Latin America and the Caribbean, build and leverage strong effective relationships with local key partners and stakeholders, identify and establish additional partnerships as appropriate.
• Support the Regional Leadership for Latin America and the Caribbean on the fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors.
• Contribute, with the regional operations team, to develop clear operational plans for program execution in Honduras.
• Contribute, with the regional operations team, to establish robust financial, administrative, and human resource policies and systems, ensuring they are aligned with CHAI global policies.
• Develop and manage annual program budgets in collaboration with program staff and regional finance team.
• Oversee the financial management of the programs, including monthly cash flow and financial reporting, cash allocations and budget forecasting and planning with the support of the regional finance team.
• With the support of the Admin Coordinator, oversee internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, and interfacing CHAI's legal and financial teams.
• Directly manage a team of associates and establish effective communication and coordination mechanisms within the CHAI team to ensure well-coordinated and executed work streams.
• Support human resources management, including recruitment and management of existing staff.
• Manage and lead the execution of all components of the Country programs, and ensure deliverables are met on time.
• Lead the planning of CHAI operational and technical support to the Ministry of Health and oversee project performance against work plans. Disseminate outputs through high-quality presentations, reports, and publications and communicate them internally and externally.
  
  

Malaria & NTDs Manager

• Explore innovative approaches and interventions to accelerate malaria elimination efforts. Stay updated on emerging technologies, best practices, and global trends in malaria control and elimination, and assess their applicability to the national context.
• Lead national efforts to facilitate the exchange between cutting-edge innovations and Ministries of Health by providing unbiased information to address knowledge gaps and guiding the adaptation of novel tools to local contexts for dengue control.
• Ensure CHAI is a trusted partner by delivering objective data, assisting in informed decision-making, and overseeing the effective implementation of dengue-related innovations.
• Continuously analyze program data and research findings to identify trends, gaps, and areas for improvement. Translate these insights into actionable recommendations and strategies to enhance program impact.
• Assist the national malaria program to optimize the allocation of available funding while identifying any remaining financial gaps preventing robust implementation of national malaria strategic plans.
• Act as a liaison between CHAI and national authorities, advocating for sustained political commitment and resource allocation to malaria elimination. Engage in high-level discussions and negotiations to ensure malaria remains a priority on the national health agenda.
• Support regional health offices in Gracias a Dios, Islas de la Bahia and other high-risk areas of the country to implement, monitor, and evaluate malaria interventions.
• Work closely with CHAI’s malaria & NTDs regional and global management teams and technical advisors to set strategic areas for expansion and guide strategic planning or proposal development as needed.
• Lead local efforts to coordinate and collaborate with international partners, donors, development banks, and non-governmental organizations to align resources and strategies, avoiding duplication and ensuring a harmonized approach towards malaria elimination.
  
  

Perform other tasks as necessary.

Qualifications

Education

• Master’s degree in Public Health, Business Administration, Health Science, Health Economics or related field.
  
  

Experience

• Minimum of 7 years of relevant experience, including management experience.
• Experience conceiving, planning and executing complex programs or projects with verifiable results.
• Experience managing a team.
• Experience executing successful health projects in developing countries, ideally malaria-specific projects and/operational research.
• Experience working with governments and institutions from Latin America.
• Experience living and working in a high risk, and/or low- or middle-income country.
• Experience working remotely with a decentralized team.
• Technical expertise in infectious disease surveillance, entomology, vector control, and/or case management.
  
  

Soft skills

• Strong interpersonal skills and ability to build relationships in a challenging environment.
• Exceptional problem-solving, organization and management skills.
• Expertise in providing technical or operational support to government agencies, their stakeholders, or related complex organizations.
• Exceptional communication skills, including the ability to create compelling presentations, briefs, and reports.
• Comfortable in a peer relationship with political leaders such as the Minister of Health, as well as civil servants.
• Ability to navigate complex government processes with multiple influencers, and to negotiate and achieve consensus.
• Demonstrated ability to work with organization leadership on strategic, operational, and organizational issues, as a strong yet collaborative team member.
• Proven experience in translating analysis into action and supervising execution of activities to meet results.
• Demonstrated ability to learn technical subjects quickly and communicate complex issues clearly.
• Ability to work independently and effectively in a high-pressure, fast-paced environment.
• Ability to handle multiple tasks and projects simultaneously.
• Strong capacity to work diplomatically with policymakers and other partners.
  
  

Hard Skills

• High levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications.
• Fluency in Spanish and English.

Requirements:

- English B2+

- Native Spanish

- Schedule flexibility

- Tech Skills

- B2B/B2C exp. preferred

- Immediate availability

You Have:

• 1+ years of a solid experience as Sr. Coordinator, Sr. Supervisor, Sr. Trainer, Team Lead, S.M.E, Sr. Q.A, Sr. Data Entry or temporal assignments for higher roles.
• Adaptability
• Flexibility
• Self-driven skills
• Clear communication
• Presentation Skills
• Data administration
• Information Partnership
• Experience learning new technology and data
• Problem solving skills
• Excellent knowledge of MS Office programs
• Cloud knowledge is a plus
• Experience or willingness to work in a hybrid environment

You will:

• Attending customer meetings, conducting sales presentations, and delivering product/service demonstrations both in person and via phone.
• Providing technical expertiseto support aggressive selling goals and thorough responses to product/service and industry questions.
• Preparing technical proposals and presentationsto support sales teams and demonstrating proficient solution selling abilities.
• Identifying and analyzing customer/client needsand developing strategies to competitively meet those needs.
• Advising and supporting customers and sales teamson technical aspects of products and services.
• Developing and executing thorough trainingas needed, utilizing technical expertise.
• Streamlining and improving sales processes, recommending improvements to management.
• Acting as a customer advocatefor pre-sales and post-sales activities.
• Providing consistent follow-upon opportunities or inquiries.
• Evaluating the client's customer needsand proposing potential solutions.
• Managing external competitive pressuresand effectively handling objections to help retain customers.
• Providing consultative supportand potentially attending vendor and/or external events.
• Mentoring and guiding junior staff, if needed, and working with multiple stakeholders
• Understanding customer usageto date and their purchased entitlements and enhanced solutions.
• Identifying customer needs, gaps, and potential catalogue recommendations.
• Performing reactive case reviews, identifying trends and problems.
• Catalogue awarenessfor recommendations.
• Understanding complex customer relationships, such as globals and shared TPIDs.
• Service offeringsinclude Azure Case Trending, Proactive Program Remediation, Identification of New Opportunities (INO), Unified Renewal Enablement, Pre (and Post)-Meeting Administration (PPMA), with a note that there are no current offerings for services 7 and 8.
• Service expansion indicates a need for determining usage of services and performing trending analysis, setting up CSAM for renewal discussions, and a daily brief/cheat sheet for CSAMs.

Hiring Executive Administrative Assistnant - U$720 Monthly

Role Description

This is a full-time on-site role for an Executive Administrative Assistant at VOOV Nicaragua in Managua. The Executive Administrative Assistant will be responsible for providing administrative support, managing communication, assisting with executive tasks, and utilizing clerical skills on a daily basis.

Qualifications

• 85%+ English level.
• Strong communication skills
• Clerical skills
• Ability to multitask and prioritize tasks effectively
• Organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Proficiency in Google Workspace
• Experience in a similar role is a plus
• Degree in Business Administration, Industrial Engineering, or similar is a plus
• Administrative Assistance and Executive Administrative Assistance skills

If you are interested, please submit your application and our HR department will reach out to you.

We´ll be expecting you!

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

Representante de Clientes en BairesDev

Buscamos un Representante del Cliente con experiencia probada y pasión por vender soluciones tecnológicas, para unirse a nuestro Equipo de Ventas y ayudar a impulsar nuestro crecimiento.

Desempeñarás un papel fundamental y activo en las operaciones del día a día. Esta es una excelente oportunidad para ser uno de los miembros clave de nuestro equipo de ventas y posicionarte para oportunidades únicas de crecimiento profesional.

Actividades Principales

• Subir datos de nuevos prospectos al ERP (base de datos) y a la hoja de cálculo de Marketing.
• Reenviar información esencial a otros equipos como Reclutamiento y RRHH.
• Realizar búsquedas exhaustivas en la Web para encontrar la información de contacto de los clientes potenciales.
• Conectarse con los clientes y su equipo a través de nuestro sistema de chat y obtener toda la información relevante que necesite.
• Establecer, desarrollar y mantener relaciones comerciales positivas con los clientes.
  
  

¿Qué Buscamos?:

• 3+ años de experiencia relevante como entrada de datos o agente de ventas.
• Experiencia en roles de Soporte Comercial.
• Sólida formación técnica con conocimiento y/o experiencia práctica en desarrollo de software y tecnologías web.
• Una red buena de nuevos clientes potenciales en la industria de TI y/o verticales.
• Buenas habilidades de establecer relaciones interpersonales.
• Capacidad para trabajar tanto de forma independiente como en equipo.
• Automotivado con un enfoque orientado a resultados.
• Orientado al detalle y entregas en plazos.
• Nivel de inglés avanzado.
  
  

Qué ofrecemos para que tu trabajo (y tu vida) sea más fácil:

• Trabajo 100% remoto: trabaja desde tu casa o donde quieras.
• Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.
• Hardware y software.
• Horarios flexibles
• Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.
• Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.
• Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.
  
  

¡Únete a nuestro equipo global!

Descripción de la empresa Kravas se impulsa por el futuro, destacándose por su agilidad y adaptabilidad en Centroamérica. Cada cliente es un socio en nuestro camino hacia la innovación. Nos especializamos en creación de contenido para eCommerce, producción audiovisual y campañas Above-The-Line (ATL). Comprendemos las particularidades de nuestra región y las transformamos en campañas impactantes. Ofrecemos atención personalizada, una creatividad ilimitada y una verdadera pasión por cada proyecto.

Descripción del puesto Como Especialista en Implementación de CRM Asana en Kravas, serás responsable de la configuración, implementación y mantenimiento del sistema Asana. Tus tareas diarias incluirán brindar soporte y formación a los usuarios, analizar procesos y proponer mejoras basadas en datos. Este es un puesto de tiempo completo y se desarrollará de manera híbrida, con ubicación en San Pedro y posibilidad de trabajo desde casa.

Requisitos

• Aptitudes interpersonales para garantizar la satisfacción del cliente y brindar un excelente soporte.
• Habilidades analíticas para evaluar y mejorar procesos, y capacidades de comunicación efectiva.
• Se valorarán habilidades adicionales como la capacidad de trabajar en equipo, proactividad y experiencia en CRM.

Position Code: [F-SNAL]

Work Hours: 9:00 AM - 5:00 PM CST

Work Days: Monday - Friday

Salary: $5 - $8 per hour (depending on experience)

About the Company

We are a dedicated Nephrology practice committed to delivering exceptional kidney care with a patient-centered approach. Our team provides comprehensive support to ensure the best outcomes for each individual we serve.

Job Over

viewWe are hiring a full-time virtual assistant to serve as a remote receptionist.This role supports day-to-day administrative operations, patient communication, scheduling, and virtual care coordination. The ideal candidate is fluent in English and Spanish, has a background in healthcare, and can efficiently handle multiple responsibilities in a remote setting.

Key responsibilities in

• clude:Manage inbound/outbound calls, texts, and emails in English and S
• panishScheduling appointments, confirmations, and rem
• indersResponding to patient inquiries, follow ups and correspo
• ndenceCoordinating prescription r
• efillsCoordinate telehealth visits and manage related pla
• tformsMaintain and update patient r
• ecordsAssist with remote patient monitoring
• tasksUnderstanding basic medical terminology

QualificationsBackground in healthcare and relevant experience

Experience in chronic care management (Preferred)

Preferably a nurse or licensed professionalUnderstanding of medical terminologyStrong communication skills and the ability to manage multiple tasks efficientlyProficiency in Microsoft Excel, Google Sheets, Google Drive, and CRM systemsProficiency in EHRYourWay (preferred)

Technical & Additional Req uirements Technical RequirementsReliable computer with high-speed internet (minimum 10 Mbps)Noise-canceling headset and webcamQuiet, professional workspaceAdditional RequirementsNBI clearance, valid ID, and a short video introductionNo other clients during required

👋 About Us

At THE/STUDIO, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remoteworking platform so that we can attract the world’s best talent.

All roles at THE/STUDIO are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

💻 The Role

We are seeking a highly motivated and results-driven Inside Sales Manager to lead and drive our inside sales team. The ideal candidate will be responsible for managing sales operations, developing strategic sales plans, and ensuring the team meets or exceeds sales targets. This role requires excellent leadership, analytical, and communication skills to foster a high-performance sales culture.

What You’ll Do:

• Lead, mentor, and motivate the inside sales team to achieve and exceed sales goals.

• Develop and implement sales strategies, processes, and best practices to improve efficiency and effectiveness.

• Monitor and analyze sales performance metrics, providing insights and recommendations for continuous improvement.

• Oversee the sales pipeline and ensure consistent lead generation, qualification, and conversion.

• Collaborate with marketing and product teams to align sales efforts with business objectives.

• Train and coach the sales team on product knowledge, customer engagement techniques, and CRM tools.

• Manage and optimize CRM systems to track sales activities, customer interactions, and team performance.

• Develop and maintain strong relationships with key clients and stakeholders.

• Prepare and present sales reports, forecasts, and performance updates to senior management.

• Stay updated on industry trends, market conditions, and competitor activities to maintain a competitive edge.

What We’re Looking For:

• Proven experience in inside sales management, preferably in the e-commerce industry within a startup environment.

• Strong leadership and team management skills with a track record of achieving sales targets.

• Excellent communication, negotiation, and interpersonal skills.

• Proficiency in CRM software (e.g., Salesforce, HubSpot) and sales analytics tools.

• Ability to analyze data, generate insights, and drive data-informed decision-making.

• Self-motivated, goal-oriented, and able to work in a fast-paced environment.

• Strong problem-solving skills and ability to handle objections effectively.

• Availability to work during US Pacific Timezone.

Benefits:

• Competitive salary and performance-based incentives.

• Professional development and career growth opportunities.

• Paid time off

• Collaborative and dynamic work environment.
  
  
  

💡THE/STUDIO’s Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

• Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives

🔎 Our Typical Hiring Process

• Submit an application. IMPORTANT: Please submit your resume/CV in English

• Initial Chat with Global Recruiter

• Hiring Manager Interview

• Assessment/Case Study - if applicable

• Final Interview

• Reference Check

Note that every role is different, so the process may vary depending on the requirements of the role. Please note that due to the volume of applications we receive, we may not be able to provide feedback to all applications.

At THE/STUDIO, we know that our Company's strength lies in the diversity of our team. THE/STUDIO is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.

• Advanced university studies (at least 3rd year) in Marketing, Business Administration, or International Commerce.
• Minimum of 2 years of experience as a Customer Service Supervisor or similar positions
• Strong leadership skills with experience in team development, overseeing customer service agents, ensuring task completion, resolving inquiries, managing CRM systems, and maintaining customer satisfaction.
• Advanced English proficiency (mandatory).
• Excellent writing skills in English, with impeccable grammar and spelling.
• Availability to work remotely (Home Office).

About us:

e2f is a leading innovator in Data and Language operations, providing highly customizable tech solutions for digital content. Today’s global marketplace has brought the demand for e2f’s services to an all-time high, and the company helps hundreds of clients cater their businesses to a worldwide audience.

Summary:

Join our team as a Project Coordinator, supporting our AI Project Managers in a project-based position. You will assist in managing project logistics, ensuring smooth operations, and facilitating effective communication across teams.

Key Responsibilities:

• Assist project managers in the development and execution of project plans using Agile methodologies.
• Help coordinate and manage project tasks and resources, facilitating Agile ceremonies such as daily stand-ups and sprint reviews.
• Monitor project schedules and budgets, ensuring projects adhere to timelines and employ Scrum techniques.
• Provide administrative support, including document preparation, meeting coordination, and follow-up actions to keep projects on track.
• Demonstrate flexibility and adaptability to manage multiple tasks within the varying demands of project timelines.
• Handle basic administrative functions including project documentation and team communication.
  
  

Requirements:

• Advanced level of English, with strong communication abilities.
• Bachelor's degree in a related field or equivalent experience.
• A strong interest and foundational knowledge of AI , ML models.
• Prior experience as a project coordinator is highly desirable.
• Tech-savvy with the ability to quickly learn and adapt to new tools and software.
• Strong organizational skills and attention to detail
• Flexible availability, willing to work 3-8 hours daily, including weekend work based on project demands.
• Familiarity with fast-pace working environments and frequently changing priorities and guidelines.
• Familiarity with Agile and Scrum methodologies.
• Willing to work in PST/EST timezone
  
  

This is an exciting opportunity for individuals who are eager to dive into the world of AI Project Management. It offers the chance to grow professionally while contributing to meaningful projects. If you are driven, detail-oriented, and ready to support groundbreaking AI initiatives, we encourage you to apply and join our forward-thinking team.

*Resume is required to be in ENGLISH

Location: LATAM Region

Team: Customer Department

Role: Customer Support Associate (Spanish Speaker)

Mode: Remote

About Respond.io

Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry-leading clients.

Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io, we are not just a platform—we are a movement, pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us, and be part of a team that is shaping the future of business messaging!

Role Description

At Respond.io, Customer Support Associates (Spanish Speaker) - Remote are pivotal to our company’s success. You will be the go-to resource for our valued customers to obtain clarification when needed, provide possible workaround and support any technical matters. In this role, your main priority is to drive excellent support and maintain customer satisfaction.

Responsibilities

• Deliver high quality support and operate as a safety net to customers of our SaaS product
• Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries
• Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer environment
• Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions
• Empower customers to self-serve and help users navigate our on-demand success resources
• Working collaboratively across a few teams - Customer, Marketing, Product and Tech to solve complex problems

Qualifications

• 2+ years of experience in a Customer Support role, preferably in a SaaS or IT company
• Excellent communication skills in English as well as listening skills and the proven ability to understand customer inquiries
• Ability to speak English and Spanish fluently is a Must
• Ability to clearly explain complex ideas verbally and in writing
• Ability to dig deeper to uncover customer’s true objectives
• High level of empathy – it’s important for our Customer Support Associate to be a good person to peers and customers
• Proactive individuals who take initiative and actively seek out opportunities to contribute and make a positive impact
• Exceptional ability to follow established processes and procedures with precision, ensuring adherence to guidelines
• Excellent organization and time management skills
• Teamwork mentality and willingness to assist wherever needed
• Requires minimal supervision
• Experience with video calls, voice calls, and live chat support

Here's what's in for you

• You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
• You will grow more here than you would anywhere else, that is a promise.
• Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
• We offer a highly competitive compensation package.
• You'll receive a medical allowance to support your health and wellness needs.
• Flexible working environment and working hours that fit your lifestyle, wherever you're based.

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Spanish writer who would like to lend your expertise to train AI models?

About The Opportunity

• Outlier is looking for talented writers with fluency in Spanish to help train generative artificial intelligence models
• You will be working in squads, where you will give detailed task submission feedback to a small group of contributors and get incentivized for high quality work
• This freelance opportunity is remote and hours are flexible, so you can work whenever is best for you.
  
  

You may contribute your expertise by…

• Reading Spanish text in order to rank a series of responses that were produced by an AI model
• Writing a short story in Spanish about a given topic
• Assessing whether a piece of Spanish (Mexico) text produced by an AI model is factually accurate
  
  

Examples Of Desirable Expertise

• Experience as a professional translator
• Professional writing experience (copywriter, journalist, technical writer, editor, etc.)
• Enrollment in or completion of an undergraduate program in a humanities field or field related to writing
• Enrollment in or completion of a graduate program related to creative writing
  
  

Payment

• Currently, pay rates for core project work by Spanish (Mexico) writing experts average USD $7.50 per hour
• Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

NETWORK ENGINEER

Teamswell is a high-growth nearshore outsourcing company working for US companies. Our mission is to help small and medium-sized US businesses grow and become more profitable by having access to highly engaged, skilled, and experienced talent at a fair price and to generate career opportunities for bilingual professionals in Latin America with fair compensation and opportunities for professional and personal growth.

We are looking for a Network Engineer with the knowledge and experience necessary to work with a WISP based in California to lead their customer support team to deliver high-quality services to their clients. Provide architecture, engineering, and operational support for the infrastructure team and be part of the management team who takes the company to the next level.

At Teamswell, every team member has an instrumental role and impact on the success of our business and our client’s success, so we seek to have highly motivated individuals who thrive in a fast-paced work environment, who are intelligent, eager to work hard, reliable, and able to communicate effectively with all levels of an organization. Our Network Engineer will possess the skills and experience required and will also possess a positive attitude and ability to solve complex problems and work in a fast-paced and rapidly changing environment. We value people who are good communicators, quick learners, scrappy about finding creative solutions to problems, and conscious of their work quality. We expect all our team members to deliver excellence in both technical expertise as well as in their everyday relationships with their team.

RESPONSIBILITIES

• Devise, plan, deploy, and improve wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers
• Design, validate and troubleshoot the performance, quality, and reliability of the RF link.
• Perform Onsite Site Surveys and Heatmaps planning
• Design, implement and troubleshoot WLANs and other wireless networks
• Devise and support radio frequencies (RF) link performance, reliability, and quality
• Understand client requirements to be able to cater to their appropriate needs
• Good to have knowledge of routing protocols (OSPF, EIGRP, and BGP)
• Use tools to evaluate, test, and tweak network products, such as routers, switches, hubs, and bridges, among others
• Optimize network performance by supervising performance, addressing network problems and breakdowns, and partnering with field technicians to optimize the network
• Develop and implement policies and classify and oversee access to protect network systems
• Make sure that all equipment, including servers and the other network products, are well-connected
• Collaborate with different teams to ensure the optimized performance of VoIP and other wireless telecommunication devices
• Collaborate with different teams to evaluate threats, troubleshoot issues, and comply with appropriate security configuration standards of their organizations
• Design and deploy changes to the configurations of clients as per the applicable change management process
• Write manuals and document current network procedures

QUALIFICATIONS

• Bachelor’s degree or equivalent experience required in engineering, information technology, or a related field
• Minimum of 3 years of experience in the implementation and administration of complex, multi-location, multi-vendor, converged voice/data and video networks in a geographically distributed environment.
• Minimum of 2 years of experience in devising, planning, deploying, and improving wireless networks from the beginning to implementation by collaborating with vendors, managers, and network engineers.
• Cisco CCNP, CCNP Voice certification, or equivalent is preferred
• Possesses a solid understanding of advanced internetworking routing protocols & technologies (TCP/IP, MPLS, VPLS, QoS, STP, EIGRP, BGP, and OSPF)
• Experience with the implementation and use of network monitoring, fault management, and performance analysis tools
• Hands-on experience with Mikrotik routers, Ubiquiti and Cambium Fixed Wireless equipment, and various network security concepts, best practices, and firewall policies
• Strong interpersonal and customer service skills, in addition to the ability to effectively manage and prioritize individual projects and tasks
• Ability to coordinate and complete multiple assignments and projects at any one time with minimal supervision

POSITION SCHEDULE DETAILS

• Full-time remote position
• 5 Days a week (40 hours/week)

The Customer Experience Agents serve as the frontline support for individuals reaching out for assistance and guidance. This role is pivotal in providing essential services to those in need by effectively handling the first layer of inquiries and requests.

Responsabilities

• Gather relevant information from callers to assess their needs and determine appropriate next steps
• Assist families in need to navigate the application process for food stamps and finacial assistance
• Maintain accurate records of all client interactions in the call center's database system
• Adhere to established protocols and guidelines for handling sensitive information and maintaining confidentiality
• Identify and escalate complex or urgent cases to designated supervisors or higher-level support staff for further assistance
• Prioritize urgent cases, ensuring immediate attention and assistance
• Participate in ongoing training and professional development activities to enhance knowledge of departmental policies, procedures, and resources
• Organize and maintain detailed records of client interactions, ensuring a seamless follow-up process
• Perform other duties as assigned
  
  
  
  
  

Requirements For This Role

• High school diploma or equivalent required
• 1+ years of experience in a customer service or call center environment strongly preferred
• Strong interpersonal and communication skills, with the ability to effectively interact with individuals from diverse backgrounds
• Excellent problem-solving skills and the ability to remain calm and composed under pressure
• Proficiency in using computer systems and software for data entry and information retrieval
• Ability to work collaboratively in a team-oriented environment
• Flexibility to adapt to changing priorities and work schedules, including evening, weekend, or holiday shifts as needed
• Commitment to upholding ethical standards and maintaining confidentiality in handling sensitive information
  
  
  
  
  

You are an outstanding candidate if you have

• Ability to effectively communicate with callers over the phone, conveying information clearly and concisely while maintaining professionalism
• Skill in actively listening to callers to understand their needs, concerns, and inquiries, and responding appropriately
• Strong customer service skills, including the ability to provide courteous, patient, and helpful assistance to individuals in challenging situations
• Analyze caller inquiries and concerns, identify solutions, or appropriate resources, and resolve issues effectively and efficiently
• Ability to work collaboratively with colleagues and supervisors, sharing information, seeking assistance when needed, and contributing to a positive team environment
• Strong organizational and time management skills, with the ability to prioritize tasks, manage multiple calls simultaneously, and meet performance targets and deadlines

Somos Dreamport (www.dreamport.me), una plataforma en línea que te ayudará a construir tu propio negocio de viajes. Ofrecemos capacitación profesional gratuita y te proporcionamos todas las herramientas necesarias para comenzar a trabajar como Asesor/a de Viajes Independiente, con la posibilidad de ganar entre USD 1,000 y 1,500 en comisiones por ventas, de forma remota, completamente en línea y desde cualquier lugar del mundo.

Nuestros beneficios:

➢ Esquema de ingresos y comisiones motivador.

➢ Trabajo 100% remoto.

➢ Vinculación con una organización global de viajes con 20 años de experiencia en el mercado.

➢ Experiencia práctica con tendencias innovadoras que están marcando la industria.

➢ Amplio programa de Promociones y Recompensas.

➢ Oportunidades de crecimiento y desarrollo profesional.

➢ Participación en proyectos de alcance global.

En este rol, tú:

➢ Recibirás y gestionarás solicitudes de clientes interesados en comprar boletos de avión y paquetes turísticos.

➢ Ayudarás a los clientes a elegir la mejor opción disponible.

➢ Utilizarás uno de los motores de reservas y ventas más avanzados del mercado.

➢ Construirás relaciones de confianza y colaboración a largo plazo con los clientes.

➢ Participarás en sesiones de formación y desarrollo continuo.

➢ Asistirás a un programa inicial gratuito de capacitación profesional de 2 semanas.

➢ Contarás con apoyo 24/7 por parte de entrenadores y asesores de clase mundial.

Requisitos del rol:

➢ Disponibilidad de horarios flexible.

➢ Enfoque en resultados y crecimiento profesional.

➢ Actitud ambiciosa.

➢ Capacidad para trabajar bajo presión.

Nota: El ingreso promedio de un Asesor/a de Viajes Independiente se calcula en base al número promedio de ventas mensuales por asesor/a y la comisión promedio que pueden recibir por cada venta.

Title: Program Coordinator

Work Type: Full-time, 2-years, fixed-term contract

Location: Remote (Open to applicants from CARICOM member countries only at this time.)

Job Summary:

The Program Coordinator will play a key role in supporting the coordination and delivery of a portfolio of programs and initiatives, with a strong focus on a regional effort to accelerate innovative climate solutions. Reporting to the Program Manager, the Coordinator will provide essential operational support, ensuring seamless workflows, efficient resource management, and effective collaboration across stakeholders. This role is central to maintaining the organization's reputation for programmatic excellence while contributing to the long-term success and sustainability of its work across the region and beyond

Key Responsibilities Include (but are not limited to):

• Coordinate processes for identifying project opportunities from private and public sector stakeholders, both on a cyclical and ad hoc basis
• Support the development of project concepts and implementation plans, engaging with countries, suppliers, and partners to move initiatives from concept to execution
• Assist in identifying and cultivating strategic collaborations with aligned organizations, governments, and funders
• Conduct due diligence on proposed projects, stakeholders, and delivery partners, assessing for impact potential and risk
• Document and report due diligence findings, providing actionable insights to support informed decision-making
• Assist in the development of compelling funding proposals for the Innovation Fund and other program activities
• Maintain a schedule of engagement with grantees and project owners, offering guidance and monitoring project delivery to ensure successful outcomes
• Manage the program’s public-facing email inbox, responding to inquiries in a professional and timely manner
• Coordinate the program team’s calendar, resolve scheduling conflicts, and manage logistics for meetings and events
• Lead or support meetings as required, documenting follow-ups and ensuring effective communication
• Maintain regular updates to the Program Manager on progress, successes, and issues requiring escalation
• Contribute to annual program operating plans and budgets in alignment with strategic goals and core work pillars
• Build and maintain strong working relationships with internal stakeholders and external partners
• Represent the organization at regional and international climate events as needed, contributing to discussions and advocacy efforts
• Coordinate the engagement of project preparation facilities and advisory service providers to support project delivery
• Support the planning and execution of high-impact showcase events for Innovation Fund projects
• Track program and project performance metrics, gathering data on KPIs, outcomes, and impacts
• Support the Program Manager in preparing reporting deliverables and maintaining communication with stakeholders
• Maintain an organized system for storing project documentation and resources
• Provide input for digital communications that highlight project successes and impact stories

Core Competencies and Skills:

• Strong multidisciplinary project management capabilities in fast-paced, growth-oriented environments
• Demonstrated ability to engage and coordinate with diverse stakeholders across multiple countries, cultures, and sectors
• Excellent written and verbal communication skills, with strengths in interpersonal relations and persuasive presentations
• Entrepreneurial, action-oriented, and adaptable, with a strong problem-solving mindset
• Innovative approach to project planning, execution, and continuous improvement
• Technologically proficient, with the ability to quickly learn and effectively use digital tools in a virtual work environment
• Passion for or experience in climate-related industries and sustainability-driven initiatives
• Ability to work both independently and collaboratively within dynamic, mission-driven teams

Qualifications and Experience:

• Bachelor’s degree in Climate Sciences, Social Sciences, or a related field from a recognized institution
• Minimum of 3 years’ progressive experience in project coordination or management, ideally in a high-paced, growth-oriented setting
• Experience working with international donors, philanthropic organizations, or multilateral development banks, including proposal development
• Project management certification is considered an asset
• Proficient in Microsoft Office Suite
• Experience with project and CRM platforms such as Salesforce (NPSP) and Asana is desirable

Somos Coca-Cola FEMSA (KOF), el embotellador y comercializador más grande del mundo por volumen del sistema Coca-Cola. Diariamente servimos a más de 381 millones de personas en Latinoamérica. Nuestros más de 80 mil colaboradores nos permiten representar a más de 169 marcas líderes en los diferentes territorios donde tenemos presencia. En Coca-Cola FEMSA, cada día es una oportunidad para aprender y crecer. ¿Te gustaría ser parte de nuestro equipo?

Analista Contact Center

Estamos buscando candidatos para la posición de Analista de Contact Center reportando a Especialista de Servicios Comerciales para Mayan Holding Beverages en Ciudad de Guatemala.

Visión Del Puesto

Gestionar los indicadores de Servicio al Cliente por medio de las respuestas consolidadas por las herramientas y llamadas telefónicas de las solicitudes y quejas recibidas en nuestro centro de contacto. Generar reportes y mejorar continua a los procesos.

Responsabilidades Del Puesto

Requerimientos del perfil:

Formación Académica: Estudiante universitario con Cierre de Pensum en Ingenieria Industrial, Mercadotecnia, Administración de Empresas o carrera afin.

Conocimientos Específicos y experiencia requerida: 2 años de experiencia en puestos similares. Excel , word, power point avanzado, sistema operativos CRM, cursos en servicio al cliente; deseable power BI.

Alto performance en las siguientes competencias: orden, trabajo en equipo, toma de decisiones, análisis critico, servicio al cliente, proactividad, cumplimiento de las tareas asignadas, enfocado al cumplimiento de objetivos.

Si cumples con los requisitos de puesto y tu objetivo es aprender, crecer y desarrollar una carrera plena de desafíos, te invitamos a enviarnos tu postulación. En Coca-Cola FEMSA consideramos firmemente que el Talento es la clave para el éxito. Es por ello que estamos comprometidos en ofrecer las mismas oportunidades de desarrollo para todos los candidatos sin diferenciación de origen, raza, estado civil, edad, opinión política, género, credo, asociación a una cultura o afiliación a un sindicato, clase social o económica, situación familiar, embarazo, lengua, orientación sexual, identidad de género, discapacidad, enfermedad, nacionalidad o estatus migratorio y/o cualquier otro motivo. Valoramos la diversidad, ya que sabemos que nos hace más fuertes. En FEMSA, Coca-Cola FEMSA, OXXO, FEMSA Empaque y FEMSA Logística, TODOS los procesos de reclutamiento y selección de personal son GRATUITOS para todos los postulantes.

About Us:

Spinwheel Assist specializes in training and job placement for virtual assistants and sales specialists. We equip our candidates with the skills and resources needed to thrive in the industry, connecting them with clients who require their expertise.

Job Description

We are seeking a highly motivated Sales Development Specialist to join our team. In this role, you will be responsible for identifying and generating new business opportunities through outbound prospecting; cold/ warm calling. You will play a crucial part in the sales process by engaging potential clients, understanding their needs, and setting up meetings for the sales team.

Responsibilities

Conduct outbound prospecting through cold calling, email outreach, and social selling.

Research and understand customer pain points to tailor messaging accordingly.

Set up meetings and appointments between potential clients and the sales team.

Maintain and update CRM records with lead interactions and pipeline progress.

Requirements

Bachelor's degree in Business, Marketing, Communications, or a related field (preferred but not required).

Proven experience in sales, business development, or customer-facing roles.

Strong verbal and written communication skills.

Ability to conduct persuasive outreach and handle objections effectively.

Experience with CRM software (e.g., Salesforce, HubSpot) is a plus.

Benefits:

Comprehensive training program to develop your skills as a virtual assistant.

Access to a network of clients seeking virtual assistance services.

Flexible work hours and the ability to work remotely from anywhere.

Competitive compensation based on experience and performance.

Salary:

Upto $800

To apply, you will only have to fill a short form on our website that will take you less than 5 minutes.

About the company:

Our client is a technology company dedicated to providing user-friendly solutions for the security industry. Built with a focus on real-world challenges, their software enables even the most technology-averse users to effectively manage their operations. They pride themselves on their excellent customer satisfaction metrics and a commitment to continuous innovation.

Job Description:

We are seeking an enthusiastic and proactive Customer Success Manager (CSM) to join our client’s growing team. As the primary liaison for revenue-generating accounts, you will help customers unlock the full value of our client’s solutions. This role is vital in cultivating customer loyalty, driving product adoption, and generating retention and upsell opportunities.

⏰ Work Schedule:

Full-Time

Monday to Friday, 8 AM–5 PM CST

May occasionally require weekend work

Responsibilities of the role:

• Serve as the lead customer liaison for revenue-generating accounts, attending one-on-one meetings with strategic partners.
• Build and maintain trusted advisor relationships with customers to identify upsell opportunities.
• Oversee post-sales activities to ensure tangible benefits from the solutions provided.
• Develop and execute Customer Success Plans to drive adoption and value realization.
• Act as the voice of the customer and provide actionable feedback to internal teams.
• Identify and mitigate risks to customer success in collaboration with account teams.

Required Experience and Qualifications:

• 3+ years of Customer Success or Inside Sales experience.
• Proven ability to build deep customer relationships and manage accounts for sustained revenue generation.
• Strong enthusiasm for customer engagement and problem-solving.
• High technical acumen, particularly with Google Workspace.
• Experience leveraging web-based applications to enhance customer success outcomes.
• Proactive and initiative-driven mindset.

Preferred Skills:

• Familiarity with HubSpot CRM.
• Experience working in a small business or startup environment.
• Track record of increasing customer satisfaction, retention, and upsells in a tech-driven environment.

Personality:

• Proactive and solution-oriented.
• Highly organized with attention to detail.
• Excellent interpersonal and communication skills.
• A natural relationship-builder and empathetic listener.

Salary and Benefits:

• Payment in USD or Local Currency according to candidate's preference.
• Remote-friendly work culture.
• Opportunities for career advancement.
• Supportive and innovation-focused team environment.

Software & Tools:

• Google Workspace
• HubSpot CRM
• Project Management Tools (e.g., Trello, Asana)
• Communication Platforms (e.g., Zoom, Slack)

🔪 ¡Forma Parte del Equipo Creativo en Cocina de un Restaurant de Alta Gama!

Descripción del puesto:
Como Asistente de Cocina, trabajarás con el chef en la preparación y montaje de los platillos. Serás fundamental para mantener la eficiencia, limpieza y presentación impecable de cada plato.

Ofrecemos:
✅ Contratación inmediata
✅ Ambiente profesional y dinámico

✅ Oportunidad de Crecimiento 

💇 Estilista con o sin Experiencia – Vacantes para Miami

Descripción del puesto:
¿Te encantaría trabajar en el mundo del estilismo? ¡Esta franquicia de salones te está buscando! Si tienes pasión por la belleza y muchas ganas de aprender, te ofrecemos entrenamiento completo para que inicies tu carrera como Estilista y puedas ser dueño o dueña de tu propio negocio,

Ofrecemos:
✅ Contratación inmediata
✅ Capacitación desde cero
✅ Oportunidad de desarrollo profesional
✅ Oportunidad de ser dueño de tu propia franquicia

¡Aplica ahora en Buskeros.com y da tus primeros pasos a trabajar en un lugar con oporutnidad a crecimeinto!