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COORDINADOR DE TRADE MARKETING RIVAS

Publicado: 2025-02-13 19:22:15

Descripción General del Puesto:

 

Es responsable de coordinar e implementar los planes, canales y asignación de activos en el comercio acorde la directriz establecida por las gerencias de mercadeo, cumpliendo con las normas de higiene y seguridad conforme a las políticas y procedimientos establecidos por el área.

 

Responsabilidades Clave:

 

Apoyar en la elaboración del presupuesto en las zonas asignadas, sobre los recursos necesarios en el logro de los objetivos.

 

Planificar la capacitación de todo el personal subalterno, solicitando su entrenamiento a la Gerencia de Recursos Humanos para cumplir con los requisitos del Sistema de Gestión Integrado de Calidad de CLNSA.

 

Dominar las características de cada producto Flor de Caña y Licores importados, para desarrollar las actividades asignadas.

 

Supervisar la limpieza y orden de los productos en lugares visibles para los clientes evitando mala presentación del producto.

 

Coordinar la relación con los comités hípicos, delegaciones de alcaldías y/o encargados de fiestas patronales de las zonas asignadas.

 

Organizar la logística para eventos: sonido, toldos, barras y demás equipos necesarios.

 

Supervisar los puntos de consumo garantizando las implementaciones de las marcas.

 

Coordinar los lineamientos de implementación de las promociones y POP de marca en el comercio, mediante la segmentación cualitativa del comercio según los lineamientos vigentes.

 

Asistir a demostraciones, degustaciones de productos en eventos especiales como exposiciones, ferias, inauguraciones, aniversarios de punto de venta y consumo.

 

Requerimientos y Habilidades:

 

Graduado universitario de las carreras de Licenciatura en Administración de Empresas y/o Mercadeo (Requerido).

 

Posgrado en Administración Funcional (Deseable).

 

Experiencia comercial de mercadeo y ventas mayor a tres años en puestos similares.

 

Experiencia en coordinación, montaje de eventos y manejo de proveedores.

 

Diseño de promociones y control de gastos.

 

Conocimiento de Técnicas de Servicio al Cliente.

 

Experiencia en elaboración y manejo de presupuesto.

 

Experiencia en promoción de productos en punto de ventas y técnicas de ventas.

 

Orientación a resultados.

 

Curiosidad por la industria, autogestión del conocimiento, identificación y compromiso.

 

Habilidad para relacionarse con todos los niveles de la organización.

 

Auto Desarrollo y Trabajo en Equipo.

 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4140305229/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=86i9QZ9iTmTvmMee5PryAg%3D%3D&trk=d_flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
FLOR DE CAÑA

COORDINADOR DE ENTREGA

Publicado: 2025-02-13 19:21:13

Descripción de la empresa

Somos una compañía comercializadora de bebidas y alimentos con 137 años de experiencia y operaciones en Centroamérica, el Caribe y Sudamérica. Contamos con el portafolio de productos más grande de la región y trabajamos junto a nuestros socios estratégicos Pepsico, Ambev y Beliv ofreciendo soluciones innovadoras a nuestros clientes.

En CBC sabemos construir vínculos sólidos y duraderos. Sabemos escuchar a los consumidores para entender sus necesidades y ofrecerles las mejores marcas en las distintas ocasiones de consumo.

Llevamos sabor y frescura al mundo con la ambición de convertirnos en una compañía multicategoría que siga expandiendo sus horizontes. Lo hacemos con el entusiasmo de ver sonreír a nuestro equipo, a los nuestros y a quienes disfrutan lo que hacemos.

Nuestra cultura y energía transformadora tienen a la pasión como el motor que nos impulsa a ser mejores y a conquistar nuevos desafíos. Trabajamos con el disfrute de hacer juntos lo imposible.

Descripción del empleo

De qué se trata el puesto

  • Asegurar el cumplimiento de las entregas, a través del análisis de los KPI’s de efectividad de entrega de pedidos, de volumen, Roadnet, jornada laboral utilizando las herramientas disponibles con la finalidad de cumplir con los objetivos.

Los retos del puesto

  • Lograr cumplir con la distribución buscando la satisfacción del cliente, en un ambiente agradable de trabajo.
  • Supervisar constantemente a las rutas de entrega para garantizar la correcta ejecución de los procesos de entrega y servicio al cliente.
  • Asegurar el pago oportuno de la flota tercerizada de entrega, gestionando el registro de las facturas y dando seguimiento a los plazos de pago.
  • Entrenar y desarrollar a la fuerza de entrega constantemente para garantizar la correcta ejecución de los procesos en el mercado.
  • Gestionar los KPIs de entrega relacionados a efectividad de entrega, volumen de entrega y roadnet con el objetivo de proponer planes que contribuyan a la mejora continua de los mismos.

Requisitos

  • Licenciatura en ciencias económicas, Ingeniería Industrial o carrera afín
  • Poseer vehiculo con documentacion en regla
  • Experiencia de 2 a 3 años en posiciones similares
  • Residir en Managua

Información adicional

La misión de Grupo Mariposa es fomentar el crecimiento y la sostenibilidad dentro de la industria global de alimentos y bebidas. Estamos comprometidos con la excelencia a través de una gestión disciplinada, prácticas innovadoras y una cultura dinámica que acepta el cambio.

 

APLICA AQUÍ: https://jobs.smartrecruiters.com/GrupoMariposa1/3743990006580347-coordinador-de-entrega?trid=2d92f286-613b-4daf-9dfa-6340ffbecf73 

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Jornada: completo Contrato: fijo Locación: presencial

COORDINADOR DE TRADE MARKETING MANAGUA

Publicado: 2025-02-13 19:19:33

Descripción General del Puesto:

 

Es responsable de coordinar e implementar los planes, canales y asignación de activos en el comercio acorde la directriz establecida por las gerencias de mercadeo, cumpliendo con las normas de higiene y seguridad conforme a las políticas y procedimientos establecidos por el área.

 

Responsabilidades Clave:

 

Apoyar en la elaboración del presupuesto en las zonas asignadas, sobre los recursos necesarios en el logro de los objetivos.

 

Planificar la capacitación de todo el personal subalterno, solicitando su entrenamiento a la Gerencia de Recursos Humanos para cumplir con los requisitos del Sistema de Gestión Integrado de Calidad de CLNSA.

 

Dominar las características de cada producto Flor de Caña y Licores importados, para desarrollar las actividades asignadas.

 

Supervisar la limpieza y orden de los productos en lugares visibles para los clientes evitando mala presentación del producto.

 

Coordinar la relación con los comités hípicos, delegaciones de alcaldías y/o encargados de fiestas patronales de las zonas asignadas.

 

Organizar la logística para eventos: sonido, toldos, barras y demás equipos necesarios.

 

Supervisar los puntos de consumo garantizando las implementaciones de las marcas.

 

Coordinar los lineamientos de implementación de las promociones y POP de marca en el comercio, mediante la segmentación cualitativa del comercio según los lineamientos vigentes.

 

Asistir a demostraciones, degustaciones de productos en eventos especiales como exposiciones, ferias, inauguraciones, aniversarios de punto de venta y consumo.

 

Requerimientos y Habilidades:

 

Graduado universitario de las carreras de Licenciatura en Administración de Empresas y/o Mercadeo (Requerido).

 

Posgrado en Administración Funcional (Deseable).

 

Experiencia comercial de mercadeo y ventas mayor a tres años en puestos similares.

 

Experiencia en coordinación, montaje de eventos y manejo de proveedores.

 

Diseño de promociones y control de gastos.

 

Conocimiento de Técnicas de Servicio al Cliente.

 

Experiencia en elaboración y manejo de presupuesto.

 

Experiencia en promoción de productos en punto de ventas y técnicas de ventas.

 

Orientación a resultados.

 

Curiosidad por la industria, autogestión del conocimiento, identificación y compromiso.

 

Habilidad para relacionarse con todos los niveles de la organización.

 

Auto Desarrollo y Trabajo en Equipo.

 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4140199554/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=VipEEOrzTG8ysh4ApFTx1w%3D%3D&trk=d_flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
FLOR DE CAÑA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:18:19

Office

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Requirements:

  • English level: Minimum B2
  • Great communication skills
  • Superb customer service and stakeholder management skills

Want to be part of our team?

 

Apply now! https://jobs.thermofisher.com/global/en/job/R-01250211/Customer-Service-Representative?rx_ch=jobpost&rx_job=R-01250211-8&rx_medium=post&rx_paid=0&rx_r=none&rx_source=linkedin&rx_ts=20250213T184001Z&rx_vp=linkedindirectindex&utm_medium=post&utm_source=recruitics_linkedindirectindex&refId=34jd24&rx_viewer=c6b11cba851811ef8b4dc3ad617ead7cd052b9288b84465aaebf88ff1021ceb2 

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POSTULAR
THERMO FISHER SCIENTIFIC

PROJECT MANAGER

Publicado: 2025-02-13 19:17:10
  • Four or more years of project management experience
  • Experience in developing web technologies and software platforms for maximum usability
  • Strong attention to deadlines and budgetary guidelines
  • Proven success working with all levels of management
  • Strong written and verbal communication skills
  • Excellent presentation skills
  • Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
  • Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects

APPLY HERE: https://www.linkedin.com/jobs/view/4034711821/?alternateChannel=search&refId=NIt%2FZIZhuFfWQyowk0Qfvg%3D%3D&trackingId=37LoQ2rP8VVr%2F1xBfX88xw%3D%3D&trk=d_flagship3_search_srp_jobs 

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THE DIGNIFY SOLUTIONS, LLC

VIRTUAL CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:15:26

Company’s Overview:

 

Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates.

 

With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.

 

Virtual Customer Service Representative:

 

The Virtual Customer Service Representative provides assistance to all our optical retail stores across the United States when performing eye exams. You don’t need to be an optometrist or have a medical background as we’ll teach you how to perform a refraction. Outstanding interpersonal skills and professionalism are a must. Our ideal candidate brings a professional presentation, excellent communication skills and naturally provides world-class service.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4146247397/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=Cp8lcuxy1ouUbLVkXUrwOw%3D%3D&trk=d_flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: presencial
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OPTICALL BPO

ONBOARDING COORDINATOR, CUSTOMER ONBOARDING

Publicado: 2025-02-13 19:14:34

How You’ll Support Our Mission

The Onboarding Coordinator is a multi-tasker who is obsessed with organization and details.  You are focused on the configuration requirements necessary for a customer to be successful with our application, which will include coordination with internal Subject Matter Experts. You must be able to juggle various project influences including business, customer, technical and product. You are a “roll with it” and “think on your feet” kind of person, but comfortable with taking the bull by the horns when needed.  The right candidate for this role loves delivering value and supporting customers on the front lines and behind the scenes!

What You'll Be Doing - The Day To Day

  • Follow the pre-defined Onboarding process; meeting SLAs and ensuring the Customer’s expectations are managed at the start of the Onboarding process.
  • Coordinate with customers to ensure achievement of complete configuration within established timeframe.
  • Keep the client motivated, excited and on task to complete their implementation.
  • Assure that our partners (customers) feel heard, taken care of and most of all that the products and services you deliver take them to a place of success they couldn’t get to without us.
  • Develop new processes and recommend improvements to all procedures to ensure optimal level of customer satisfaction at all times.
  • Identify and address implementation risks to remove project roadblocks and engage appropriate internal escalation resources.
  • Meet or exceed productivity metrics while enhancing the customer experience.
  • Resolve immediate escalations to ensure customer satisfaction.
  • Track customer progress in project management tooling.
  • Take action based on pre-defined reports and dashboards to support customer and department success.
  • Assist with data conversions.

Who You Are - The essentials

  • Passionate about technology and how it can influence the lives of both our customers and their communities.
  • Solid experience of managing tasks and deliverables, ideally multiple concurrently.
  • Experience in a customer-facing role
  • Ability to explain technical concepts to non-technical audiences and to translate requirements into technical deliverables.
  • Strong organizational and time management skills.
  • Confidence with communicating via phone and video conferencing.
  • Flexible; be able to adapt to a fast-paced, changing environment
  • Attention to detail and accuracy, in thinking and execution
  • Willingness to learn
  • Ability to meet deadlines
  • Capable of wearing multiple hats.

About ESO

ESO is a fast-paced, growing data, technology, and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across North America, Europe and now Costa Rica!

Are you ready to Make a Difference? At ESO, we believe in bringing your true self to work every single day. If you don’t match all the qualifications on the job description, we encourage you to apply anyway! We are looking for passionate, innovative, and authentic people to help drive our mission.

ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religion; race; national origin; political affiliation; sexual orientation; disability; veteran status; or other non-merit factor.

Applicant Privacy Notice – please click here to review the applicant privacy notice which details how your data is collected, used and protected.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4150710609/?alternateChannel=search&refId=1jqpcKSfZiYm1GO1wcSQGA%3D%3D&trackingId=mErjINWAUAV%2B3M2zF4Y%2F9g%3D%3D&trk=d_flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: presencial

SALES DEVELOPMENT REPRESENTATIVE

Publicado: 2025-02-13 19:12:35

At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.

Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.

At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!

What you will be doing:

  • Prospect, educate & qualify leads to create sales-ready opportunities
  • Master the ability to evangelize the Podium story
  • Align Podium solutions with prospect business objectives & needs
  • Collaborate with sales reps to schedule prospect calls, meetings and demos
  • Proactively keep abreast of our industry and the technology landscape to ensure you are a trusted resource to prospects and customers
  • Make strategic outbound calls & emails daily
  • Acquire key prospect data from the initial conversation, from the web and other sources, and ensure clean and accurate data is entered and maintained in CRM
  • Achieve or exceed monthly quotas of qualified appointments/demos scheduled and deals closed
  • This position will start as a remote and grow into an in-office position

What you should have:

  • Geographically located in GUATEMALA and must come into our office
  • Speak English fluently
  • 4-year degree preferred in Business or related field
  • Two years B2B technical sales experience (or other qualified sales experience)
  • Proven success in prospecting new markets and setting appointments with new business

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

 

APPLY HERE: https://job-boards.greenhouse.io/podium81/jobs/6422341?gh_src=8b0de3d81 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
PODIUM

TECHNICAL SUPPORT REPRESENTATIVE

Publicado: 2025-02-13 19:10:42

About Siteline

Siteline is a Series A SaaS startup in the construction billing space. We're a team of 28 full-time employees who live and work remotely across the U.S. and Canada, with a small in-person office in San Francisco as well.

What problems are we solving?

We're on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn't evolved in decades, and construction is one of the slowest industries to get paid in. We've found a unique wedge into this huge market and are growing quickly.

Why are we building this?

Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We're reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us.

As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity to build foundational skills for customer success while contributing to our mission of delivering value to our customers.

Responsibilities:

  • Build forms using an internal tool to transform PDF forms into customer fillable forms.
  • Ensure precise alignment and sizing of fonts to maintain consistency and quality.
  • Work efficiently with PDFs and Excel to optimize form creation and processing.
  • Assist customers with billing inquiries, including identifying and communicating math errors to the team.
  • Collaborate with teammates on strategic projects as needed to support team objectives.
  • Becoming proficient in navigating the Siteline platform and providing expert assistance to customers in troubleshooting technical issues.
  • Conducting thorough investigations into complex technical issues reported by customers and providing timely and effective resolutions.

What We're Looking For:

  • Fluent English writing skills (fluent speaking English preferred).
  • Strong math skills, persistence, and attention to detail.
  • Proficiency in computer skills, including Excel and email. Ability to manipulate PDFs (annotate, change, recreate) is essential.
  • Excellent communication skills and fast learner. Ability to quickly learn construction vocabulary and associated variables.
  • Highly motivated, results-driven, competitive, resilient, and fearless.
  • Organized with strong time management skills.
  • Strong internet connection.
  • Collaborative team player.

Preferred:

  • Availability in US Time zones (ET to PT)
  • Previous experience in a SaaS company is advantageous
  • Experience in building forms is highly desirable
  • Familiarity with commercial construction accounting is a plus
  • Experience working in a technical support role is a plus
  • Experience with support tracking systems like Zendesk is a plus

Company values

Move Quickly, Together

Speed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence.

Reach for the Sky

We are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day.

Run Lean

Construction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck.

Be the Steel

Builds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We're stronger than reinforced concrete when we support each other.

Build Our Fanbase

Our mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans.

Shoot Straight

We speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it's okay to disagree with—but still commit to—the chosen direction.

At Siteline, we're looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!

 

APPLY HERE: https://job-boards.greenhouse.io/sitelineinc/jobs/4370499006?gh_src=25bb3b546us 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
SITELINE

COMMUNITY MANAGER FREELANCE

Publicado: 2025-02-13 19:09:40

Objetivo

Asegurar la creación y cumplimiento de la estrategia de redes sociales alineada a los objetivos estratégicos de la empresa.

Funciones:

  • Planificar e implementar campañas en las redes sociales que se alineen con las estrategias de marketing del centro deportivo.
  • Compartir imágenes, actualizaciones de estado y contenido de video en las cuentas de redes sociales de la empresa
  • Supervisar cualquier mención de la marca en línea y relacionarse con los clientes o clientes potenciales de manera oportuna
  • Trabajar en estrecha colaboración con los equipos de marketing y relaciones públicas para garantizar la consistencia de la marca.
  • Construir relaciones con clientes, clientes potenciales y profesionales de la industria.

Ofrecemos:

  • Horario flexible (libertad de horario) posición freelance
  • Rango salarial (Q2,500-3500)

Requisitos:

  • Experiencia como community manager comprobable.
  • Estudios en Marketing o ciencias de la comunicación
  • Conocimientos en Meta y uso de redes sociales
  • Conocimientos de google analytics

APLICA AQUÍ: https://sapiens.viterbit.site/community-manager-freelance-mUngBfdsNXnE/?utm_source=linkedin&utm_medium=job_board&utm_campaign=community-manager-freelance-mUngBfdsNXnE 

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POSTULAR
SAPIENS GUATEMALA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:08:26

WHO WE ARE:

Beyondsoft Consulting is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

 

Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.

 

When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

 

 

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

 

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

 

 

POSITION SUMMARY:

This role serves as the primary point of contact for finance-related customer inquiries, providing prompt and professional assistance to both small and large business clients. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to navigate multiple support channels effectively.

 

 

WHAT YOU WILL BE DOING:

  • Respond to customer inquiries related to finance, including:

-Invoice questions

-Account Changes

-Credit card charges

-Internal coordination with Sales and Customer Success teams

-Billing inquiries

  • Provide support through both email and phone calls to ensure timely and accurate resolutions within 24-48 hours.
  • Manage customer emails using Salesforce, where webform submissions automatically generate tickets in the platform.
  • Collaborate with internal departments to address complex financial issues and ensure a seamless customer experience.
  • Maintain detailed records of interactions and resolutions to support accurate reporting and continuous improvement.
  • Assist Customers with desired changes to their account.
  • Quality of work to include timeliness, completeness, and accuracy.
  • Other tasks as assigned.

 

 

MINIMUM QUALIFICATIONS:

  • Strong customer service and problem-solving skills.
  • Ability to multitask and prioritize
  • Internet savvy
  • Strong research skills
  • Excellent communication and typing skills, English B2+ and above
  • Ability to handle inquiries with professionalism and accuracy across multiple channels.
  • Occasional infrequent in-person activity may be required
  • Experience with Service Ticket/Case systems.
  • Experience with ERP systems.
  • Experience with Data Entry.
  • Established Customer Service experience.
  • Typing skills with the ability to type 50+ words per minute with high accuracy.
  • Regular and predictable attendance is a function of the job.
  • Diligently attend to details and pursue quality in accomplishing tasks.
  • Bachelor's degree or equivalent work experience.

 

 

PREFERRED QUALIFICATIONS:

  • Proficiency in CRM tools such as Salesforce is a plus
  • Experience in finance, billing, or related fields preferred.

 

 

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

 

  • Private Health and Life Insurance
  • 12 days per year of Paid Time Off (PTO) + 3 discretionary days
  • Paid CR holidays
  • 100% remote

 

 

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.

 
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POSTULAR
BEYONDSOFT

AGENTE DE CALL CENTER (ESPAÑOL O INGLÉS)

Publicado: 2025-02-13 19:06:29

Connect Assistance es una compañía de tecnología líder en la industria de Asistencia en Carretera y Hogar con presencia en Puerto Rico, Costa Rica, Panamá, Colombia y México. Nuestra misión es resolver problemas ordinarios con soluciones extraordinarias.

Estamos buscando un entusiasta del servicio, que desee unirse a nuestro equipo de trabajo para que juntos sigamos impulsando nuestro continuo crecimiento.

Esta posición tiene la responsabilidad de recibir y atender en forma eficiente las llamadas telefónicas o o mensajes de whatsapp de clientes que requieren el servicio de asistencia, asistencia en carretera, inspección de siniestros, seguros médicos, etc. Cumpliendo en todo momento con los protocolos, procesos y estándares de atención definidos por la empresa. Asimismo, atender y gestionar con los proveedores los servicios requeridos por los clientes.

Requisitos del puesto

  • Grado mínimo de bachiller en educación media
  • Manejo de herramientas de Oficina (Office, G Suite, internet)
  • Manejo de sistemas operativos
  • Digitación rápida
  • Experiencia previa en centros de contacto o servicio al cliente
  • Disponibilidad inmediata


Experiencia

  • Al menos 1 año como operador(a) en call center o servicio al cliente
  • Deseable con experiencia en atención de asistencias en carretera, hogar, servicios médicos/seguros


Habilidades requeridas

  • Orientación al servicio (empatía, amabilidad y buen trato)
  • Tolerancia al trabajo bajo presión
  • Responsabilidad y puntualidad
  • Trabajo en equipo
  • Discreción y manejo confidencial de la información
  • Excelente comunicación oral y escrita
  • Otros propios del puesto


Si reúnes los requisitos aplica con nosotros.

 

 

APLICA AQUÍ: https://jobs.lever.co/connectassistance/9571ef65-bfb5-4104-a635-2c36eb94b82b/apply?lever-source=LinkedIn 

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CONNECT ASSISTANCE

SALES MANAGER

Publicado: 2025-02-13 19:05:07

Job Title: Sales Manager

Travel Required?: Travel - 25% of time

Date: Jan 21, 2025

Hybrid

No Relocation Assistance Offered

Job Number #164843 - Managua, Managua, Nicaragua

 

Who We Are

 

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

 

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

 

 

About The Role

The Sales Manager plays an integral role in ensuring profitable growth through having a clear Category, Brand, Retailer & Customer strategy! The Team Leader is responsible to handle the relationship between the Country and the Hub, providing the Hub with a good understanding of the local business and influencing the Hub in order to receive the support needed. Responsible for the Business P&L, market shares, in-store execution, CD talent management & customers relationship. Needs to collaborate with the Retail marketing organization to grow our categories and build our brands through a shopper at the retail perspective. Must develop and support the partnership between CP and the customers!

 

What You Will Do

  • Responsible for Customers prioritization & Plans, 5P’s priorities by RE, promotional strategies guidelines and shopper solutions based on robust RE, shopper and customer insight
  • Develop "go to market" sales strategies aligned with strategies for the different channels, RE’s and consumer segments and periodically evaluate them to resolve achievement of efficiencies competitiveness and growth- building objectives
  • Develop the next generation of Talents for the commercial organization, ensure the people have the right training, clear career plan, and required tools to be successful
  • Translate overall sales strategies into specific short term and long term operational sales objectives (e. g. targets for distribution, volume, profitability, and market share) and priorities
  • Drive Retail Marketing & and Customer Engagement input into key subsidiary processes: Budgeting, Business Planning, Promotion Management and New Product Introductions
  • Build and be a great partner between Colgate and key players in the customer in order to influence the Customers grow by bringing to bear on insights & analytics, retail category development process, applying new techniques, tools, and information systems, industry, and market
  • Write a Joint Business Plan that balances the needs and objectives of the customer and Colgate
  • Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and demand marketing initiatives are driven with perfection at the point of sale
  • Maintain open/fair, performance-based terms & conditions and consistent discretional investment across RE’s and customers. Optimize resources and leverage consumer & customer investment among customers, channels, RE’s categories, and brands/products given Colgate's strategic direction

 

What You Need (Required Qualifications)

  • Bachelor's degree or equivalent experience in Business Administration, Marketing, Industrial Engineering or related
  • At least 5+ years in commercial area
  • Microsoft Office & internal programs' knowledge (SAP, BI, Tableau)
  • Financial Knowledge (Gross to Net, ASP, Margin, Profitability)
  • Commercial expertise: Consumer Marketing and Customer Development
  • Leadership & Influence
  • Analytical thinking and decision making
  • Commercial (retailer and brand) awareness
  • Financial understanding and numeracy
  • Category Management process knowledge
  • Consumer & Shopper insights tools knowledge
  • English Proficiency (Intermediate-Advanced)

 

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

 

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

 

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4129678497/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=7PpM7G9GLrcVCyb6M6NM0Q%3D%3D&trk=d_flagship3_search_srp_jobs 

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POSTULAR
COLGATE-PALMOLIVE

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 19:01:03

Requirements

Description and Requirements

  • Answer incoming calls from consumers.
  • Contact consumers, vendors, partners or any other party when required.
  • Listen and identify the root of the cases, interact with the consumer on the phone, online networks and / or email, and solve the problem accordingly.
  • Know the performance objectives established both individual and team, which may include customer service, productivity, quality standards and any other area related to the business that is necessary.
  • Keep your knowledge of the policies and products of the account updated
  • Maintain adequate competition in products and support platforms.
  • Read and make sure you understand new policies, procedures and products or updates of existing ones.
  • Communicate with the supervisor, team members and other teams regarding problems, solutions and trends.
  • Keeping account information confidential, protecting it from unauthorized use, ensuring that it is kept within the account only (the use of external storage units, printed materials, and other storage and distribution tools is strictly prohibited) .
  • Document all assisted cases and perform any other task, duties or services required by the immediate superior manager.
  • Keep an accurate and meaningful logbook of each call in the account system; according to established procedures and policies. Keep up-to-date relevant stationery and files through data entry.


Additional Job Description

The main objective of the customer service representatives is to efficiently provide accurate and high quality solutions to consumers under stipulated policies and procedures, offering support and answering consumer inquiries by telephone.

Language Reference

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

 

APPLY HERE: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Customer-Service-Representative-Guatemala/2358?source=LinkedIn 

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TELUS DIGITAL

CUSTOMER SUCCESS SPECIALIST

Publicado: 2025-02-13 18:58:12

Nos encontramos en la búsqueda de un Especialista en Éxito del Cliente Trilingüe en Managua.

 

Si cuentas con:

  • Experiencia como QA, trainer, Subject Matter Expert, Team Lead, Onboarding Specialist, o cargos relacionados.
  • Experiencia dando feedbacks, asesorias y coaching a equipos internos y externos.
  • Experiencia dando soporte técnico a clientes.
  • Capacidad para realizar presentaciones y exponer ante clientes.
  • Excelentes habilidades de comunicación verbal y escrita.
  • Experiencia en el manejo de reportes y conocimientos técnicos en Microsoft Office.
  • Actitud de liderazgo
  • Proactividad en la identificación de oportunidades de mejora.
  • Habilidades blandas que faciliten construir relaciones duraderas con los clientes.
  • Un nivel avanzado de inglés y portugués

 

¡Esta oferta de trabajo es para ti!

 

El Especialista en Éxito del Cliente se dedica a crear éxito para nuestros clientes, las comunidades que nos rodean y entre nosotros mismos.

Responsabilidades:

  • Actuar como el principal punto de contacto para los clientes, garantizando una experiencia excepcional en el uso de nuestros productos/servicios.
  • Ofrecer soluciones externalizadas de ventas internas, éxito de clientes, gestión de renovaciones y gestión de canales para las marcas más importantes del mundo.
  • Apoyar a una base de clientes existente para cultivar y construir relaciones al tiempo que garantiza la satisfacción del cliente y el compromiso.
  • Desarrollar un excelente nivel de conocimiento del producto o servicio para responder a las preguntas de los clientes.
  • Proporcionar formación y apoyo a los clientes y equipos internos para maximizar el uso de nuestros productos/servicios.
  • Monitorizar la satisfacción del cliente y llevar a cabo encuestas para recoger comentarios y sugerencias.
  • Identificar oportunidades de upselling y cross-selling alineadas con las necesidades del cliente.
  • Trabajar en colaboración con otras áreas y equipos de ventas para asegurar que las expectativas del cliente se cumplan.
  • Preparar informes sobre la satisfacción del cliente y las métricas de éxito.

 

En el camino tendrá acceso a oportunidades de formación de primera clase para crecer y mejorar sus habilidades y su carrera.

 

¿Estás preparado para marcar la diferencia en la experiencia del cliente? ¡Queremos conocerte!

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4138534276/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=ECutUeTNUdBOSPzpPGZ3jQ%3D%3D&trk=d_flagship3_search_srp_jobs 

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CONCENTRIX

REPRESENTANTE DE CLIENTES

Publicado: 2025-02-13 18:56:41

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

Representante de Clientes en BairesDev

Buscamos un Representante del Cliente con experiencia probada y pasión por vender soluciones tecnológicas, para unirse a nuestro Equipo de Ventas y ayudar a impulsar nuestro crecimiento.

Desempeñarás un papel fundamental y activo en las operaciones del día a día. Esta es una excelente oportunidad para ser uno de los miembros clave de nuestro equipo de ventas y posicionarte para oportunidades únicas de crecimiento profesional.

Actividades Principales

  • Subir datos de nuevos prospectos al ERP (base de datos) y a la hoja de cálculo de Marketing.
  • Reenviar información esencial a otros equipos como Reclutamiento y RRHH.
  • Realizar búsquedas exhaustivas en la Web para encontrar la información de contacto de los clientes potenciales.
  • Conectarse con los clientes y su equipo a través de nuestro sistema de chat y obtener toda la información relevante que necesite.
  • Establecer, desarrollar y mantener relaciones comerciales positivas con los clientes.

¿Qué Buscamos?:

  • 3+ años de experiencia relevante como entrada de datos o agente de ventas.
  • Experiencia en roles de Soporte Comercial.
  • Sólida formación técnica con conocimiento y/o experiencia práctica en desarrollo de software y tecnologías web.
  • Una red buena de nuevos clientes potenciales en la industria de TI y/o verticales.
  • Buenas habilidades de establecer relaciones interpersonales.
  • Capacidad para trabajar tanto de forma independiente como en equipo.
  • Automotivado con un enfoque orientado a resultados.
  • Orientado al detalle y entregas en plazos.
  • Nivel de inglés avanzado.

Qué ofrecemos para que tu trabajo (y tu vida) sea más fácil:

  • Trabajo 100% remoto: trabaja desde tu casa o donde quieras.
  • Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.
  • Hardware y software.
  • Horarios flexibles
  • Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.
  • Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.
  • Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.

¡Únete a nuestro equipo global!

 

APLICA AQUÍ: https://applicants.bairesdev.com/job/244/250617/apply?utm_source=linkedinjobposting&utm_medium=atsjobs&lang=es 

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BAIRESDEV

AUXILIAR DE OPERACIONES

Publicado: 2025-02-13 18:55:05

Requisitos:



Experiencia comprobable para el puesto

Actitud de servicio

Disponibilidad de horario

Escolaridad mínima sexto primaria

 

Ofrecemos:

Estabilidad laboral

Prestaciones de ley

Capacitación constante

Clima de familia

Oportunidad de crecimiento

 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4117974332/?alternateChannel=search&refId=NIt%2FZIZhuFfWQyowk0Qfvg%3D%3D&trackingId=kAVfitl%2BDB4XppAgzDcqjw%3D%3D&trk=d_flagship3_search_srp_jobs 

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POSTULAR
COLEGIO SALESIANO DON BOSCO DE GUATEMALA

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-02-13 00:22:43

Store Family Dollar

 

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

 

General Summary

 

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

 

Principle Duties and Responsibilities:

 

  • Provides customer engagement in positive and approachable manner.
  • Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
  • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
  • Independently stocks shelves and recovers merchandise in the store.
  • Accurately handles customer funds and processes transactions using the POS system.
  • Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
  • Performs all other duties as assigned in order to maintain an effective and profitable store operation.

 

Position Requirements:

 

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

 

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

 

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

 

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

 

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

 

Dollar Tree and Family Dollar are Equal Opportunity employers.

 

APPLY HERE: https://careers.dollartree.com/us/en/job/DTYDTJUS207623BREXTERNALENUS/CUSTOMER-SERVICE-REPRESENTATIVE?utm_source=linkedin&utm_medium=phenom-feeds&Codes=LIPostings 

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FAMILY DOLLAR

ON-DEMAND AND CONTINGENT BILINGUAL SPANISH

Publicado: 2025-02-13 00:19:04

JOB TYPE

Part-Time

PAY TYPES

Hourly + Bonus

APPLICATION DETAILS

No Resume Required, Entry-Level

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.



Position Responsibilities

WHAT DOES A DATA BREACH AGENT DO?

We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time.

Key Responsibilities

  • Assist customers with service inquiries
  • Learn the common requests and solutions
  • Improve the customer’s experience
  • Utilize our service techniques and systems
  • Escalate customer dissatisfaction to proper channels

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

Qualifications

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • Must be 18 years of age or older
  • Fluent in both English and Spanish
  • High school diploma or equivalent
  • Excellent organizational, written, and oral communication skills
  • The ability to type swiftly and accurately (20+ words a minute)
  • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
  • Basic understanding of Windows operating systems
  • Highly reliable with the ability to maintain regular attendance and punctuality
  • The ability to evaluate, troubleshoot, and follow up on customer issues
  • An aptitude for conflict resolution, problem solving, and negotiation
  • Must be customer service oriented (empathetic, responsive, patient, and conscientious)
  • Ability to multi-task, stay focused, and self-manage
  • Strong team orientation and customer focus
  • The ability to thrive in a fast-paced environment where change and ambiguity prevalent
  • Excellent interpersonal skills and the ability to build relationships with your team and customers

CONDITIONS OF EMPLOYMENT

All MCI Locations

  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

 

 

APPLY HERE: https://careers-mci.icims.com/jobs/44580/on-demand-and-contingent-bilingual-spanish/job?mode=apply&iis=LinkedIn 

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Jornada: completo Contrato: fijo Locación: remoto

SPANISH SPEAKING PSR

Publicado: 2025-02-13 00:17:37

Job Description

We are currently recruiting for roles starting in the new year!

About Us

RelateCare is based in America and Ireland.

In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.

RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.

Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.

Our Work Environment Includes

  • Modern office setting
  • Wellness programs
  • Growth opportunities

We are hiring for a Spanish Speaking Patient Services Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.

Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays

Responsibilities

  • Listening to the questions of the customers and advising them about the products or services.
  • Capturing data from the patient
  • Allotting time to each customer equally.
  • Dealing with medical insurance companies.
  • Answering the phone calls and email inquires.
  • Advising the customers about insurance plans.
  • Scheduling appointments for the Patient
  • Candidates will need to be able to assist patients in both English and Spanish

APPLY HERE: https://relatecare.com/careers/usa-jobs/?gnk=job&gni=8a7887a18cf53356018cfe714fe92793&gns=LinkedIn%2BLimited 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
RELATECARE