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Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

QUIERO TRABAJAR

ASESOR DE SERVICIO VIRTUAL

Publicado: 2025-05-15 20:28:03

Grupo Q es una empresa líder en el sector automotriz, brindamos soluciones automotrices y representamos en Centroamérica un total de 16 marcas de vehículos de renombre mundial, siendo los responsables de la distribución y comercialización de vehículos nuevos y usados. Todas nuestras salas de ventas y talleres operan debidamente certificados, para garantizar un servicio acorde a los más altos estándares mundiales.

Función Principal

Asesorar y controlar los procesos de la venta de servicios de taller, en base a los procesos de ventas señalados por la empresa; con el fin de asegurar la lealtad y satisfacción del cliente y a la vez garantizar las metas de venta establecidas.

Responsabilidades

Asesorar a clientes sobre los servicios de taller que ofrece la empresa, a fin de alcanzar ventas para la empresa y ofrecer soluciones acorde a las necesidades presentadas. - Comprobar el cumplimiento de las expectativas de los clientes por medio del seguimiento a las reparaciones o mantenimientos de vehículos, con el propósito de garantizar su satisfacción y de generar lealtad hacia los servicios de la empresa. - Asegurar que los trabajos dentro del taller cumplan con los estándares de calidad y procesos requeridos, con el fin de entregar los vehículos a los clientes y lograr los índices de satisfacción establecidos por la empresa. - Registrar en los sistemas de la empresa información del cliente y horas de entrega de vehículos, con el fin de mantener un registro de los trabajos realizados y actualizada la información del cliente. - Informar a los clientes sobre los tiempos de entrega y precios de presupuesto de las órdenes de trabajo adicionales, con el fin de generar su aprobación para la reparación de los vehículos. - Informar los problemas, inquietudes o inconformidades presentadas por clientes acerca del servicio brindado, con el fin de ofrecer soluciones y garantizar la calidad del servicio. - Realizar la recepción y entrega de vehículos de clientes que ingresan al taller, con el fin de proceder a la evaluación y reparación de los mismos. -

Experiencia

1 año de experiencia en servicio al cliente o ventas.

Educación

Tecnico automotriz (estudiante) Estudiante Bachillerato o licenciatura Universitario Adm de Empresas o carrera a fines de primer año y/o Tecnico en Administración/ Licencia B1

Idiomas

Conocimientos

Técnico automotriz y manejo de Microsoft office.

Habilidades

Competencias

(ACF) Autoconfianza

(ADS) Atención al detalle y seguimiento

(CaD) Comprendiendo a los demás

(EC) Enfoque en el cliente

(IMP) Impacto e Influencia

(ING) Integridad

(INI) Iniciativa y búsqueda de información

(OL) Orientación al logro

(TE) Trabajo en equipo

Servirle con Pasión es la fuerza que nos mueve

Grupo Q es una empresa que vive sus valores y este es nuestro principal motivo para realizar nuestros procesos de selección con transparencia, considerando todas las solicitudes calificadas sin distinción.

www.grupoq.com

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GRUPO Q

GUÍA DE EXPERIENCIA

Publicado: 2025-05-15 20:25:59

Descripción General:

 

Es responsable de representar a Flor de Caña en cada Tours & Experiencia brindada, trasmitiendo a cada visitante los valores y pilares de la marca de forma asertiva, con el objetivo de ganar la confianza de los consumidores, asegurando la visibilidad y la presencia de marca en todo momento y generar crecimiento continuo del volumen de venta de los productos y experiencias que se ofrecen.

 

 

Responsabilidades Clave:

 

Mantener relación constante con todo el equipo de venta y administrador con el objetivo de llevar la agenda de reservaciones para su correcta ejecución.

 

Asegurar que lo necesario para cada experiencia y Tour se encuentre listo antes de iniciar su recorrido.

 

Comunicar cualquier incidente sucedido en el transcurso de algún recorrido.

 

Asegurar el cumplimiento de todos los lineamientos de la marca.

 

Planificar su día, según programación de Tours & Experiencias.

 

Brindar atención y asesoría a clientes de tienda.

 

Proporcionar retroalimentación de los comentarios recibidos por clientes a su jefe inmediato, con el objetivo de tener un ambiente de mejora continua.

 

Anticipar oportunidades para asegurar el cumplimiento de los objetivos de ventas, y actuar en base a un pensamiento estratégico en la búsqueda de oportunidades para impulsar ventas de experiencias y productos de la tienda.

 

Construir el segmento FDC 12+ en todo su pensamiento, desarrollo y actuar.

 

Habilidades y Requerimientos:

 

Disponibilidad de horario (requisito indispensable).

 

Dominio avanzado del idioma Inglés.

 

Técnico o graduado universitario de carreras relacionadas a Administración de empresas y desarrollo de turismo.

 

Al menos 2 años de experiencia en puestos similares.

 

Experiencia representando marcas relacionadas a la industria de vinos y licores.

 

Conocimiento de la marca y curiosidad sobre la categoría y la industria.

 

Fuertes habilidades organizacionales y de comunicación.

 

Capaz de construir relaciones sostenibles con personas claves en el negocio y un grupo de consumidores más amplio, en un ambiente formal o informal(social).

 

Capaz de expresarse de forma clara, concisa y enérgica en situaciones de grupo o individual, ajustando el lenguaje y estilo que capture la atención de la audiencia.

 

 

Competencias Conductuales:

 

Habilidad para comunicarse.

 

Liderazgo de Equipos.

 

Orientación a resultados.

 

Capacidad y Agilidad Intelectual.

 

Persuasión e Impacto.

 

Habilidad para relacionarse.

 

Habilidad para transmitir los mensajes de la marca correctamente.

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FLOR DE CAÑA

SUPERVISOR/A DE CARE

Publicado: 2025-05-15 20:25:10

Descripción del Puesto

 

Buscamos un(a) Supervisor(a) de Atención al Cliente orientado(a) a resultados y con habilidades de liderazgo excepcionales, para dirigir y gestionar un equipo de agentes de atención al cliente. Este rol es fundamental para asegurar la calidad del servicio, la eficiencia operativa y la satisfacción del cliente a través de una gestión estratégica de las operaciones diarias y la mejora continua de los procesos.

 

Responsabilidades Principales:

 

  • Liderar y gestionar las actividades diarias del equipo de agentes, garantizando el cumplimiento de los procesos y políticas de negocio.
  • Realizar reuniones matinales diarias con el equipo para revisar objetivos, compartir actualizaciones clave y alinear prioridades del día.
  • Apoyar a los agentes en la resolución de casos escalados, asegurando una resolución eficaz y la satisfacción del cliente.
  • Monitorear y evaluar el desempeño del equipo mediante KPIs, proporcionando retroalimentación y coaching constante.
  • Identificar e implementar oportunidades de mejora en procesos y experiencia del cliente.
  • Realizar auditorías de calidad por agente, detectando áreas de mejora y diseñando planes de capacitación personalizados.
  • Colaborar estrechamente con áreas interdepartamentales (logística, ventas, CAT, finanzas y Point Programs) para resolver casos de segundo nivel.
  • Participar activamente en auditorías globales, asegurando el cumplimiento de procesos y la preparación de evidencias requeridas.

 

Requisitos:

 

Formación Académica:

Licenciatura en Administración de Empresas, Ingeniería Industrial, Mercadeo, Psicología, Comunicación o carreras afines.

 

Experiencia:

  • Experiencia previa liderando equipos en call center o servicio al cliente.
  • Sólida experiencia en resolución de problemas complejos y trabajo interdepartamental.
  • Conocimiento práctico en gestión de KPIs y auditorías de calidad.

 

Habilidades Técnicas:

  • Manejo de herramientas ofimáticas (Office), internet móvil, CRM y sistemas de gestión de tickets.
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CERVECERÍA NACIONAL DOMINICANA

QUALITY CONTROL INSPECTOR

Publicado: 2025-05-14 19:27:22

Company Description

At QIMA, we’re on a mission to help our clients make products consumers can trust.

Working with over 30,000 global brands, retailers, manufacturers and food growers, we are on the ground wherever products are made. We help businesses secure every step of their supply chain with quality inspections, supplier audits, certifications, and lab testing, all powered by our intelligent digital platform.

Our team of 5,000 QIMers (and counting) across 40 offices and laboratories, are united in our shared passion for innovation and integrity, and guided by our QIMA values in the decisions we make every day. We believe in the work we do, and in making a positive difference in the world. Does this sound like something you’d like to be a part of?

Our Consumer Goods Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.

Job Description

As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

  • Check email daily in order to receive inspection documents and guidelines;
  • Attend inspections on time and communicate with supplier in a professional way;
  • Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
  • Fulfill inspection reports according with company procedures and time lines.

Qualifications

Think you have what it takes? First of all, we want someone with:

  • Experience in quality management, especially softlines/ garments/ textiles/ footwear (2 years or more);
  • Knowledge of AQL standards, as well as relevant safety and quality regulations;
  • Good command of English (spoken and written);
  • Great attention to detail and strong professional ethics.

Additional Information

Does this describe you? Then we want to hear from you as soon as possible! Apply now and we can write the next chapter of the QIMA story together.

Note: This position is open to candidates who work as freelancers in Nicaragua.

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QIMA

GERENTE DE AGENCIA

Publicado: 2025-05-14 19:25:32
  • Garantizar y supervisar el cumplimiento de las metas y objetivos asignados a su Sucursal.
  • Cumplimiento de los planes de trabajo y controles de operación establecidos.
  • Asegurar la excelencia del servicio a nuestros clientes.
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GRUPO FICOHSA

SPECIALIST, PROGRAMMING - PLANNING & SCHEDULING

Publicado: 2025-05-13 22:18:58

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

 

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

 

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

 

The Job 
WBD’s GCO team is seeking an enthusiastic Content Ops Specialist to join the team responsible for the supply of content to multiple digital platforms. The Specialist will support key onboarding and triage support in the FAST and AVOD business lines. The ideal candidate is consumer obsessed, exceptionally organized, technically proficient, and eager to learn and support a variety of critical functions across the team. 

 

The Daily – Major Activities  

• Perform key actions in WBD distribution tools to deliver and triage content to various partners and platforms (70%)  

• Maintain partner rejection intake and drive resolution with stakeholder teams (20%) 

• Other duties as assigned (10%) 

The Essentials 

  • 1-3 years of experience in TV programming or scheduling, digital media, project management, or other similar role 

  • Full working proficiency in English 

  • BA/BS or equivalent combination of skills 

  • Outstanding skills in Microsoft Excel required 

  • Extremely organized, with meticulous attention to detail 

 

The Nice to Haves 

  • Strong digital media industry landscape knowledge and technical savvy desired 

 

 

 

 

How We Get Things Done…

 

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

 

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

 

 

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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WARNER BROS DISCOVERY

SUPERVISING PRODUCER

Publicado: 2025-05-13 22:12:58

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

 

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

 

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

 

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

 

To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!

 

Your New Role...


CNN is seeking a visionary and experienced Supervising Producer to join our team. This role is critical in shaping both the daily output and long-term creative direction of our programming. The ideal candidate brings sharp editorial instincts, strong leadership, and the ability to generate bold, engaging show concepts that resonate with modern audiences. You’ll be responsible for overseeing live and pre-produced content, managing a talented production team, and driving innovation across formats.


Your Role Accountabilities...


Editorial & Production Leadership:
• Work closely with the VP of streaming to oversee the editorial execution and visual presentation of all programming
• Manage the production of both live and taped content across multiple hours, ensuring consistent quality and creative excellence
• Guide the editorial and technical workflow of shows under tight deadlines and fast-moving news cycles


Creative Concept Development:
• Serve as a key idea generator—someone who thrives on brainstorming and shaping new show concepts, segment formats, and storytelling structures
• Lead efforts to develop engaging programming that breaks format, captures attention, and offers fresh perspectives
• Collaborate with talent and leadership on pilots, special projects, and editorial experimentation


Team Leadership & Mentorship:
• Manage and mentor a team of producers, editors, and support staff, fostering an inclusive, collaborative, and high-performing environment
• Ensure a high standard of editorial judgment and production consistency across all content
• Provide real-time guidance during live broadcasts, while coaching the team to elevate both day-to-day work and long-term growth


Breaking News & Crisis Response:
• Lead the control room and production team during breaking news, guiding rapid editorial decision-making and execution
• Respond quickly to shifting priorities while maintaining editorial integrity and production polish

Your Qualifications & Experience...


• 10+ years of experience in television news, with at least 5 years as a senior producer or showrunner at a major network or news organization
• A strong track record of creative thinking, with experience developing new show concepts or reimagining existing formats
• Proven leadership skills in managing editorial teams and overseeing large-scale live and taped productions
• Excellent writing, editing, and storytelling abilities, with a keen eye for pacing, structure, and audience engagement
• A deep understanding of all facets of television production—including control room operations, graphics, field production, and post
• Calm and decisive under pressure, particularly in breaking news and live environments
• Bachelor’s degree in journalism or a related field preferred—or equivalent experience

 

 

 

 

How We Get Things Done…

 

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

 

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

 

 

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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CNN

DIRECTOR, SOCIAL PROGRAMMING & STRATEGY

Publicado: 2025-05-13 22:00:38

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

 

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

 

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

 

Your New Role...

The Director, Social Programming & Strategy leads content programming and publishing strategy across official social media and YouTube channels for the DC franchise portfolio – including brand-level accounts (e.g., @DCOfficial) and iconic character accounts (e.g., Superman, Batman). The Director drives always-on content strategy, campaign execution, and franchise alignment in partnership with the VP, Social Strategy (DC) & Digital Content and DC Franchise Development team. This role ensures DC’s social presence is digital-native, trend-savvy, and aligned with the broader goals of the Global Franchise organization, content studios, and WBD partner businesses. The role is also responsible for day-to-day team leadership and will play a key role in cultivating a culture of creative excellence within a high-profile growing social publishing practice.

Your Role Accountabilities...

  • Lead content programming, publishing, and platform strategy across the DC brand and key character handles, ensuring alignment with franchise priorities, audience trends, and business goals.

  • Drive editorial planning processes across DC’s franchise social channel ecosystem. Ensure the team remains focused on the most impactful moments in the franchise calendar, supporting prioritization, resolving blockers, and aligning with internal stakeholders.

  • Oversee YouTube publishing strategy and channel management, using performance insights to inform programming decisions and community growth. Run testing on select formats and apply learnings to improve publishing impact.

  • Guide social voice, creative framing, and tonal direction, ensuring clarity, consistency, and alignment with character and platform standards.

  • Drive content innovation through ongoing experimentation, trend participation, and competitive analysis; apply learnings to inform channel evolution and focus. Tailor approach to individual channels and audience behaviors across the DC publishing ecosystem.

  • Foster team culture and ongoing talent development, providing mentorship, guidance, and performance feedback to support a growing social publishing practice.

  • Serve as lead point of contact for DC Franchise, Studios, Consumer Products, Experiences, Games, and Comms, aligning social plans to broader brand strategy and marketing priorities.

  • Manage daily content workflows and approval processes; lead recurring cross-functional planning meetings and support integrated publishing coordination.


Qualifications & Experience...

WORK EXPERIENCE:

  • At least 10 years of experience in digital content programming, social media publishing, and franchise engagement required.

  • Experience managing social publishing teams and collaborating with entertainment or IP-driven brands strongly preferred.


EDUCATION:

  • Bachelor’s degree in a related field or equivalent experience required.


KNOWLEDGE AND SKILLS:

  • Deep expertise in multi-platform social publishing, content planning, and editorial programming required.

  • Strong editorial instincts, creative judgment, and platform fluency (IG, TikTok, X, YouTube, Facebook) required.

  • Proven ability to manage brand voice across multiple channels and franchises required.

  • Experience partnering with brand leads and cross-functional teams in support of key campaigns required.

  • Strong analytical skills and ability to translate data into actionable programming decisions; self-serve proficiency with popular industry performance reporting and data visualization tools (e.g., Sprinklr, YouTube Analytics, Tableau) required.

  • Familiarity with legal, compliance, and platform-specific content guidelines related to social publishing and fan engagement required.

  • Excellent communication and team leadership skills, including experience overseeing agencies and junior staff required.

  • Familiarity with the DC Universe, character IP, and fan communities strongly preferred.

  • Background in platform innovation, trend tracking, and experimental content development strongly preferred.

  • Experience managing multi-account strategies (e.g., brand + sub-brand handles) strongly preferred.

  • Experience designing or managing social dashboards and reporting workflows strongly preferred.


Preferred…

  • Must be able to collaborate across global time zones as needed.

  • Must be able to travel up to 10% of the time.

  • May be required to support early morning or evening publishing tied to global campaigns.


Management has the right to add or change duties and job requirements at any time.

 

 

 

 

How We Get Things Done…

 

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

 

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

 

 

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

 

 

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $95,550.00 - $177,450.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

 

 

If you’re a qualified candidate with an arrest or conviction record, please know that your application will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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IMPORTANTE EMPRESA

AUTHORING SPECIALIST

Publicado: 2025-05-13 21:53:55

Job Title: Authoring Specialist – Spanish

 

Role Overview:

 

As an Authoring Specialist, you will create and maintain compliant Safety Data Sheets (SDSs) for our clients' chemical products. Leveraging your expertise in global hazard communication, 3E Generate proficiency, and Spanish skills, you'll independently manage SDS authoring, ensuring accuracy and meeting regulatory standards across various languages and regions.

 

Responsibilities:

 

  • Prioritize and manage SDS assignments in AMP based on deadlines and scope, potentially involving multiple languages and regions.
  • Independently author compliant SDSs in 3E Generate using customer data, templates, and regulatory guidance.
  • Ensure accurate chemical product classification according to UN Purple Book, EU CLP, US OSHA, and other relevant systems.
  • Apply correct hazard and precautionary phrases in appropriate languages.
  • Verify the presence and accuracy of all necessary translations.
  • Communicate with French- or Spanish-speaking clients via AMP to address QC questions and provide feedback clarification.
  • Reference 3E Insight, BCL, and other regulatory sources for accurate authoring.
  • Collaborate on complex cases or regulatory interpretation.
  • Meticulously manage document versions and track updates for consistency.
  • Independently prioritize and complete multiple assignments to meet deadlines within EU business hours.
  • Maintain a strong focus on regulatory compliance and customer responsiveness.
  • Interpret and apply SOPs and regulatory standards in authoring workflows.
  • Provide professional responses to Customer Care and QC.

 

Requirements:

 

  • Language: fluency (read, write, speak) in Spanish.
  • Classification: Proven ability to accurately classify chemicals under recognized systems.
  • Regulatory Application: Experience applying regulatory rules to author SDSs in 3E Generate.
  • Independent Authoring: Experience authoring SDSs using base chemicals, customer inputs, and references.
  • Customer Interaction: Experience responding to customer questions via AMP during QC.
  • Translation Management: Ability to ensure complete and accurate translations in SDS documents.
  • Regulatory Referencing: Proficient in using 3E Insight, BCL, and other regulatory sources.
  • Collaboration: Ability to collaborate on complex issues.
  • Education: Bachelor's degree in a science-related field.
  • Experience: 3+ years of SDS authoring experience across multiple regions.

 

Technical Skills:

 

  • Minimum 3 years of SDS authoring experience with a strong track record.
  • Strong understanding of GHS regulations (EU CLP, OSHA HazCom, WHMIS) and at least one other global framework (e.g., LATAM GHS, APAC).
  • Advanced classification skills (UN Purple Book, EU CLP, US OSHA).
  • Experience using 3E Insight or equivalent regulatory databases.
  • Familiarity with multilingual SDS requirements and translation validation.

 

Soft Skills:

 

  • Ability to interpret and apply SOPs and regulatory references independently.
  • Strong customer service orientation in a fast-paced environment.
  • Excellent attention to detail for accuracy in all aspects of SDS authoring.
  • Strong time management and prioritization skills.
  • Independence and accountability in delivering high-quality work.
  • Collaborative when needed for complex cases.
  • Proficiency with Microsoft Office tools.
  • Adaptability and resilience in a high-volume, deadline-driven environment.

 

Preferred Qualifications (Optional):

  • Certification in EHS, ISO, AIHA, or Dangerous Goods.
  • Experience with additional global GHS regulations.
  • Familiarity with other SDS authoring software.
  • Additional language proficiency.
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STRAIVE

COORDINADOR DE PROYECTO

Publicado: 2025-05-13 20:57:49

Descripción De La Posición

La Cruz Roja Panameña está en búsqueda de un Coordinador de Proyecto para laborar en Sede Central, el cual será el responsable de supervisar y asegurar el cumplimiento de los objetivos del proyecto de la Cruz Roja Panameña, llevando a cabo el seguimiento y ejecución de actividades, y siendo el encargado de llevar el monitoreo operativo del proyecto.

Fecha De Cierre De La Posición

mayo 13, 2025

Requisitos De La Posición

  • Titulo universitario en áreas afines (Administración, Gestión de Proyectos, etc.).
  • Experiencia mínima de 3 años en gestión de proyectos.
  • Experiencias en monitoreos de avance de proyecto, cumpliendo con indicadores y metas definidas.
  • Deseable manejo de proyectos de organizaciones de ayuda humanitaria
  • Habilidades de liderazgo, comunicación y trabajo en equipo.
  • Capacidad para planificar, organizar y priorizar tareas en entornos dinámicos.
  • Disponibilidad para desplazamientos en campo
  • Manejo de paquetes de Office 365, Microsoft Excel (Avanzado).
  • Deseable con conocimiento del Movimiento de la Cruz Roja.
  • Contrato por obra determinada.

Aplicar a la vacante del 09 al 13 de mayo del 2025.

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Proyectos

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Panamá

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CRUZ ROJA PANAMEÑA

STAFF PRODUCT MANAGER

Publicado: 2025-05-13 20:25:36

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

 

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

 

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

 

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

 

To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!

 

Your New Role…

 

As a Staff Product Manager, you will be a member of the world-class CNN Digital Product Team which is responsible for creating industry-leading digital products enjoyed by millions of news consumers across the globe. You will work towards a unified vision to deliver delightful and scalable video experiences across Connected TV devices.  

 

You are passionate about the intersection of streaming video & platform technology in addition  to being knowledgeable about video consumers and competitors. You can define holistic strategies for each step in the customer’s lifecycle, focus on the “why” while empowering your team members and partners to realize their fullest potential, and balance long-term gains with short-term opportunities.  

 

If you are someone who has an entrepreneurial spirit, thrives in a cross-collaborative environment, can lead others through ambiguity or changing priorities, and has a steadfast pursuit of improving the customer experience, then this is a great role for you! 

  

Your Role Accountabilities…

  • Partner with key stakeholders (especially platform partners, research, design, technology, content, and senior leadership) to help define and determine the Product vision and roadmap in the context of user needs, value propositions, and market opportunities. 
  • Translate strategic business needs and user experience insights into clear, prioritized, actionable product requirements while balancing additional inputs from partner teams and stakeholders at multiple business levels. 
  • Encourage risk-taking, failing fast, and a launch-learn-iterate approach which leverages and also grows our research insights. 
  • Manage and/or facilitate the trade-off process during requirement definition and reviews to ensure releases are delivered against company business goals. 
  • Partner with Product Strategy and Technology staff, stakeholders, and other peers and multi-disciplinary partners to establish program and product goals, anticipate risks, promote quality, track progress, and ensure clear communication and expectations. 
  • Define and report on key performance indicators and use data to make sound Product and Business decisions. 

 

Qualifications & Experience…

  • 8+ years of digital product management/development experience. 
  • Experience with the full product lifecycle, from initial concept and product discovery to launch and product optimizations post-launch. 
  • Understanding of subscription business and operations 
  • Experience building and launching products in highly matrixed organization. 
  • Outstanding organizational, interpersonal, and written and verbal communication skills. 
  • Strong work ethic and integrity

 

 

 

 

How We Get Things Done…

 

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

 

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

 

 

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

 

 

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $142,800.00 - $265,200.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

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CNN

PROJECT COORDINATOR

Publicado: 2025-05-13 19:04:10

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

 

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

 

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

 

* Ability to work a hybrid schedule (3 days onsite) out of our Atlanta office ​.*

 

Your New Role:


This position will support Program Execution, Compliance and Risk Oversight projects within the Global Information & Content Security (GICS) team.  Reporting to the Senior Director, Program Execution Office, this role will assist with GICS operational initiatives and projects, monitor roadmap/plan and report on progress. This individual drives the execution of project plans, supporting the overall GICS program plan through work that they help implement.


This role will work closely with leads from Program Execution, Cybersecurity Compliance, IT SOX Compliance, Risk Oversight and Reporting, Infrastructure, Technical Support, and GICS SMEs to coordinate the planning, scheduling, and testing of projects, programs, and initiatives. The candidate will be expected to employ strong technical and organizational skills to coordinate requirements and deliverables with the customer; document best practices; schedule and prioritize tasks; gather inputs and prepare documentation or briefings for/from technical review meetings.

 

Role Responsibilities:

 

PROJECT COORDINATION

  • Coordinate the execution and optimization of projects designed to meet strategic goals on schedule, and within budget.  This includes right-sizing work packages, sprints, sequencing, prioritizing, managing against external timelines, monitoring, and delivering performance metrics.
  • Employ technical knowledge and meeting facilitation skills to use tools and techniques to expedite project decision-making and solutions to project management challenges. (Ex: brainstorming, consensus building, vote, comparison matrix.).
  • Facilitate recurring meetings to ensure alignment of expectations on deliverables and delivery quality.
  • Collaborate, influence, and negotiate effectively with tactical levels and functions of internal business teams around strategy planning and development. Building and maintain strong relationships with individuals and cross functional teams will be essential.
  • Integrate project team change management process to the WBD process to ensure adherence to T&O Service Management standards.
  • Facilitate meetings for project managers, project team, 3rd party vendors, and/or partners to ensure optimum participation, desired outcomes achieved, meetings are documented, and meetings complete on-time.
  • Proactively identify, manage, and monitor all schedule, scope, resource, budget, quality and dependency risks to projects. Programs and portfolio.
  • Manage stakeholder communication, developing project stakeholder communication plans, where applicable.
  • Document, gather, maintain, and project artifacts and repository.
 
  • Manage the onboard and offboard of contractors.
  • Manage the interface between GICS projects and partners, and timely communication and escalation of risks. Assist Senior Director and Technical leads in continuously monitoring risks and issues across the GICS portfolio.
 
  • Gather input and prepare documentation or briefings for/from technical review and status meetings, to technical and non-technical audiences, including executive review meetings.

 

Qualifications and Experience:

  • 5+ years of Information Technology Project delivery experience in a high tech, fast paced environment.
  • 5+ years of Cybersecurity, compliance and regulatory program delivery experience.
  • Experience effectively managing multiple, concurrent security/technology projects involving cross-functional groups.
  • Strong understanding of cybersecurity concepts, familiarity with cybersecurity operations & solutions.
  • Good decision-making, consensus building and conflict management skills.  Must be able to communicate and act upon risks appropriately, exhibiting appropriate levels of urgency.
  • Good analytical and communication skills, and a risk mitigation mindset.
  • Possess one or more industry credentials: PMP, CSM, ITIL, CISM, CISA and/or CISSP certifications.
  • Proficiency in Google Suite, Atlassian (Jira, Confluence), ServiceNow, and Microsoft Suite, Smartsheet, etc.
  • Financial management and ROI analytical skills; good understanding of budgets.
  • Understanding of Software Development Lifecycle (SDLC), product development, and comfort with related technical concepts and terminology.

 

Not Required but preferred experience:

  • Bachelor’s degree or equivalent professional experience in Information Technology, Computer Science, Business, Project Management, or a related field.
  • Experience as a business systems analyst, application engineering or security, product engineering or security, or cloud engineering or security highly desired.
  • Proven experience and expertise in agile methodology and frameworks like Scrum, Kanban, etc.

  • Hands-on experience using JIRA for Agile Stories, Epics, and Initiatives.

 

 

 

 

How We Get Things Done…

 

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

 

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

 

 

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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WARNER BROS DISCOVERY

EXECUTIVE ASSISTANT

Publicado: 2025-05-13 17:51:54

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

 

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

 

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

 

Your New Role… 

The Executive Administrative Assistant will provide a full range of administrative support to the SVP, Data Analytics, Science & Insights as well as two- three Vice Presidents within CNN’s Digital Products and Services including, but not limited to: arrange travel, maintain Outlook calendar, schedule meetings, prepare expense reports, answer and screen calls, maintain office supplies, and process expenses. This individual must be pro-active and able to prioritize while managing a demanding, ever-changing calendar for the Executives. This individual must be able to effectively coordinate the Executives schedule and all other necessary parties to ensure meetings and presentations are executed seamlessly.  

Attention to detail is key to this role. Candidate must be able to work with executives with ease.  

 

Your Role Accountabilities… 

 

  • Client Support - 40% Provides a full range of administrative support to the executives. This individual must be pro-active and able to prioritize while managing a demanding, ever-changing calendar for the Executive(s). Organize and coordinate logistics for monthly and quarterly department meetings and events.

  • Calendar Management40% Maintain Outlook calendar and schedule meetings for the executives. This individual must be able to effectively coordinate the Executive's schedule and all other necessary parties to ensure meetings and presentations are executed seamlessly. A strong attention to detail is required. 

  • Arrange Travel– 10% Arrange travel for executives while adhering to the corporate expense and travel policies. 

  • Expense Management – 10% Individual must be proactive and able to prioritize while juggling ever-changing needs and a demanding production environment. Submit expenses in Concur for executive clients in a timely manner.  

 

Qualifications & Experience… 

  • Bachelor's degree is preferred. 3+ years’ experience supporting a senior level/executive preferred. Experience in media, news, digital, politics, and/or entertainment industry preferred. Must be MS Office proficient: Excel, Word, PowerPoint.  

  • Strong attention to detail is required.  Communication is key in this role. Excellent verbal and written communication skills are required. Requires a high level of confidentiality, diplomacy, and discretion.  

  • You should be extremely organized and work efficiently in a very fast paced environment. You should have an ability to prioritize your work so you can handle many projects simultaneously under tight deadline.  

  • You should have excellent problem-solving skills. The ability to work independently as well as collaborate with the team. Be flexible, dependable, and results oriented. Must possess excellent customer service skills. 

 

 

How We Get Things Done…

 

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

 

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

 

 

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

 

 

In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $64,399.00 - $119,598.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.

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WARNER BROS DISCOVERY

PLANIFICADOR - CONTROL DE OBRA

Publicado: 2025-05-12 22:09:28

Norconsulting selecciona un perfil de Control de Obra (Planificador) localizado en Nicaragua.

 

Trabajarías en plantilla de una multinacional española especializada en el desarrollo integral de proyectos en las áreas de salud, educación, agua y energía. Se trata de una compañía líder a nivel internacional capaz de ofrecer a los clientes las mejores soluciones técnicas y financieras (desde actividades de diseño, gestión, ejecución, administración o financiación)

 

 

¿Quieres conocer más detalles del puesto?

Reportando al Gerente de proyecto, como planificador de Obras y Proyectos serías el responsable de realizar la planificación de ejecución de la obra, junto con el cómputo de recursos necesarios para la realización del proyecto.

 

Funciones:

  • Crear la planificación general de la obra para ejecutar las actividades, en el plazo establecido.
  • Programar actividades semanales.
  • Planificar los recursos necesarios (materiales, equipos, personal) y coordinar su ingreso conforme al avance por etapas del proyecto.
  • Controlar y dar seguimiento diario al avance físico de la obra.
  • Calcular cantidades de obra ejecutada y revisar actividades para mantener el balance general del proyecto.
  • Elaborar avalúos mensuales de la ejecución del proyecto para su presentación ante la institución correspondiente.
  • Elaborar informes semanales de avance de obra.
  • Identificar desviaciones entre lo planificado y lo ejecutado, y proponer acciones correctivas.
  • Coordinar con las distintas áreas (técnica, logística, administración).
  • Actualizar el cronograma maestro de obra.
  • Coordinar y supervisar la planificación y ejecución de actividades de los subcontratistas.
  • Verificar que los subcontratistas cumplan con los plazos establecidos en el cronograma de obra.
  • Integrar los avances de los subcontratistas en la planificación general y en los informes de seguimiento.
  • Elaborar informes semanales y mensuales que deben ser entregados a la Gerencia Administrativa y Gerencia de Proyectos.

 

Requisitos:

  • Grado de Ingeniería civil o similar;
  • Uso de programas de presupuesto y programación, p. ejem. Ms Project.
  • Experiencia en posiciones similares en la industria de saneamiento y energía;
  • Capacidad para gerenciar los procedimientos y recursos del sector;
  • Conocimientos de las etapas operativas de la obra (civil, mecánica, eléctrica, etc.);
  • Disponibilidad para residir o trabajar en el sitio de la zona del proyecto.

 

 

Se ofrece: retribución salarial acorde con la experiencia aportada, estabilidad y crecimiento, participación en grandes proyectos de ámbito internacional.

 

Si buscas un cambio, esta es tu oportunidad.

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GRUPO NORCONSULTING

ANALISTA PAGOS DIGITALES

Publicado: 2025-05-12 21:34:45

Somos Coca-Cola FEMSA (KOF), el embotellador y comercializador más grande del mundo por volumen del sistema Coca-Cola. Diariamente servimos a más de 381 millones de personas en Latinoamérica. Nuestros más de 80 mil colaboradores nos permiten representar a más de 169 marcas líderes en los diferentes territorios donde tenemos presencia. En Coca-Cola FEMSA, cada día es una oportunidad para aprender y crecer. ¿Te gustaría ser parte de nuestro equipo?

Analista de Pagos Digitales (Temporal)

Funciones

  • Gestionar análisis de registros contables vs información financiera, garantizando las aplicaciones contables de forma correcta.
  • Gestionar y asegurar la confiabilidad de la información.
  • Garantizar el funcionamiento de todas las herramientas y portales establecidos para obtener inforación.
  • Gestionar y asegurar la actualización de la información en todas las bases de datos
  • Ejecutar el análisis proactivos y predictivos para la planificación y organización de las actividades, haciendo uso de Analíticos y herramientas de tecnología.
  • Garantizar el seguimiento y solución a las incidencias registradas.
  • Ejecutar y garantizar controles y procedimientos en los procesos de aplicación.
  • Visitas a Distribuidoras


Requisitos

Escolaridad : Licenciatura en sistemas, Contaduría, Administración, Ingeniería Industrial, Ingeniería de Sistemas o a fines

Experiencia : 1 año en área de distribución, Finanzas

Conocimientos técnicos: Excel, SAP deseable

Zona base de trabajo: Santa Fe, Cuajimalpa

Horario de trabajo: Lunes a viernes 09:00 am a 06:00 pm Modalidad híbrida

En ocasiones se labora en Domingos y Festivos

En caso de cubrir el perfil favor de postularte por este medio

Si cumples con los requisitos de puesto y tu objetivo es aprender, crecer y desarrollar una carrera plena de desafíos, te invitamos a enviarnos tu postulación. En Coca-Cola FEMSA consideramos firmemente que el Talento es la clave para el éxito. Es por ello que estamos comprometidos en ofrecer las mismas oportunidades de desarrollo para todos los candidatos sin diferenciación de origen, raza, estado civil, edad, opinión política, género, credo, asociación a una cultura o afiliación a un sindicato, clase social o económica, situación familiar, embarazo, lengua, orientación sexual, identidad de género, discapacidad, enfermedad, nacionalidad o estatus migratorio y/o cualquier otro motivo. Valoramos la diversidad, ya que sabemos que nos hace más fuertes. En FEMSA, Coca-Cola FEMSA, OXXO, FEMSA Empaque y FEMSA Logística, TODOS los procesos de reclutamiento y selección de personal son GRATUITOS para todos los postulantes.

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COCA-COLA FEMSA

ASSISTANT MANAGER

Publicado: 2025-05-12 21:31:09

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

Chipotle is growing fast – we’re opening a restaurant every two days and we need leaders to grow with us! Our Apprentices assist in the day-to-day operations of our restaurants – learning what it takes to run a strong business, hire and train great people, and grow our company. At Chipotle, you’ll join a team that’s committed to Cultivating A Better World. If this sounds like something you’d like to be a part of, we’d love to meet you! See more details below and apply today.

What’s In It For You

  • Medical, dental, and vision insurance & 401k
  • Quarterly bonus program
  • Opportunities for people-development bonuses
  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)
  • Career growth (need we say more?)
  • Paid time off
  • Holiday closures


What You’ll Bring To The Table

  • A friendly, enthusiastic attitude
  • Business knowledge (P&L management, food safety, sales-forecasting, staffing… you get the idea)
  • Ability to oversee the preparation of safe, delicious food while maintaining a clean, organized restaurant
  • Passion for leadership and team development
  • The ability to deliver a great guest experience
  • Previous restaurant experience
  • The ability to communicate in the primary language(s) of the work location


Who We Are

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com.

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

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CHIPOTLE MEXICAN GRILL

SUPERVISOR/A DE CARE

Publicado: 2025-05-12 21:30:17

Descripción del Puesto

 

Buscamos un(a) Supervisor(a) de Atención al Cliente orientado(a) a resultados y con habilidades de liderazgo excepcionales, para dirigir y gestionar un equipo de agentes de atención al cliente. Este rol es fundamental para asegurar la calidad del servicio, la eficiencia operativa y la satisfacción del cliente a través de una gestión estratégica de las operaciones diarias y la mejora continua de los procesos.

 

Responsabilidades Principales:

 

  • Liderar y gestionar las actividades diarias del equipo de agentes, garantizando el cumplimiento de los procesos y políticas de negocio.
  • Realizar reuniones matinales diarias con el equipo para revisar objetivos, compartir actualizaciones clave y alinear prioridades del día.
  • Apoyar a los agentes en la resolución de casos escalados, asegurando una resolución eficaz y la satisfacción del cliente.
  • Monitorear y evaluar el desempeño del equipo mediante KPIs, proporcionando retroalimentación y coaching constante.
  • Identificar e implementar oportunidades de mejora en procesos y experiencia del cliente.
  • Realizar auditorías de calidad por agente, detectando áreas de mejora y diseñando planes de capacitación personalizados.
  • Colaborar estrechamente con áreas interdepartamentales (logística, ventas, CAT, finanzas y Point Programs) para resolver casos de segundo nivel.
  • Participar activamente en auditorías globales, asegurando el cumplimiento de procesos y la preparación de evidencias requeridas.

 

Requisitos:

 

Formación Académica:

Licenciatura en Administración de Empresas, Ingeniería Industrial, Mercadeo, Psicología, Comunicación o carreras afines.

 

Experiencia:

  • Experiencia previa liderando equipos en call center o servicio al cliente.
  • Sólida experiencia en resolución de problemas complejos y trabajo interdepartamental.
  • Conocimiento práctico en gestión de KPIs y auditorías de calidad.

 

Habilidades Técnicas:

  • Manejo de herramientas ofimáticas (Office), internet móvil, CRM y sistemas de gestión de tickets.
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CERVECERÍA NACIONAL DOMINICANA

PROGRAMADOR DE RUTAS

Publicado: 2025-05-12 21:29:16

Overview

Somos PepsiCo

¡Únete a PepsiCo y atrévete a transformar! Somos el hogar perfecto para personas curiosas, pensadoras y agentes de cambio. Desde el liderazgo hasta la primera línea, nos emociona el futuro y trabajamos en equipo para hacer del mundo un lugar mejor.

Ser parte de PepsiCo significa formar parte de una de las mayores empresas de alimentos y bebidas del mundo, con nuestras marcas icónicas que se consumen más de mil millones de veces al día en más de 200 países.

América Central y el Caribe, PepsiCo cuenta con marcas reconocidas como MIRINDA®, GRAPETTE®, DORITOS®, TORTRIX®, CEBOLLITAS®, CHICHARRONES CRIOLLOS®, HOJUELITAS®, entre otras.

Una carrera en PepsiCo significa trabajar en una cultura donde todas las personas son bienvenidas. Aquí, puedes atreverte a ser tú. No importa quién seas, de dónde seas o a quién ames, siempre puedes influir en las personas que te rodean y causar un impacto positivo en el mundo.

Conoce un poco más: PepsiCoJobs

Únete a PepsiCo, atrévete a transformar.

Responsibilities

La Oportunidad:

Este puesto tendrá la función de asignar y programar los recursos de transporte asignados a su Centro de Distribución (DC), con base en las rutas de distribución de Preventa y el suministro a los PECs, asegurando el cumplimiento en tiempo y forma del abastecimiento de nuestros productos a los clientes directos de los canales OT y WHS, así como a las rutas DTS de los PECs.

Tu Impacto:

Como Programador de Transporte, tu alcance consistirá en:

  • Brindar visibilidad al equipo de OT y WHS sobre el estado de sus pedidos.
  • Cumplir con las ventanas de servicio y la recepción de pedidos desde el almacén.
  • Asegurar la optimización de los recursos de transporte, cumpliendo con los estándares de distribución establecidos.
  • Asignar el transporte adecuado para el suministro de los PECs.
  • Verificar que todos los equipos cumplan con las normas de seguridad establecidas por PepsiCo.
  • Realizar la programación del transporte del día al día por clientes.

Qualifications

¿A quién buscamos?

  • Altamente activo y dinámico
  • Capacidad para trabajar bajo presión
  • Deseable conocimiento en SAP
  • Conocimientos mínimos en distribución

Si esta oportunidad es de tu interés, te animamos a postularte incluso si no cumples con el 100% de los requisitos.

Qué puedes esperar de nosotros:

  • Oportunidades para aprender y desarrollarte todos los días a través de una amplia oferta de programas.
  • Plataformas internas digitales que promueven el self-learning.
  • Programas de desarrollo de acuerdo con habilidades de Liderazgo.
  • Entrenamientos especializados de acuerdo con el rol.
  • Experiencias de aprendizaje con proveedores internos y externos.
  • Nos encanta celebrar el éxito, por lo que contamos con programas de reconocimiento por antigüedad, comportamientos, liderazgo, momentos de vida, entre otros.
  • Programas de bienestar financiero que te ayudarán a alcanzar tus metas en todas las etapas de la vida.
  • Un programa de flexibilidad que te permitirá balancear tu vida personal y laboral, adaptando tu jornada laboral a tu estilo de vida.
  • Y porque tu familia también es importante para nosotros, ellos también pueden gozar de beneficios como nuestra Línea de Bienestar, miles de Convenios y Descuentos, programas de Becas para tus hijos, Planes de Ayuda para diferentes momentos de vida, entre otros.

En PepsiCo, estamos comprometidos con impulsar un equipo de trabajo diverso al crear un espacio colaborativo, equitativo e incluyente, en donde todos y todas independientemente de cómo nos vemos, de dónde somos o a quién amamos- tengamos una voz.

Ofrecemos oportunidades únicas para contratar personas calificadas y diversas, independientemente de su género, raza, orientación sexual, religión, nacionalidad, edad o discapacidad.

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
PEPSICO

COORDINADOR DE PROYECTO

Publicado: 2025-05-12 19:27:27

Descripción De La Posición

La Cruz Roja Panameña está en búsqueda de un Coordinador de Proyecto para laborar en Sede Central, el cual será el responsable de supervisar y asegurar el cumplimiento de los objetivos del proyecto de la Cruz Roja Panameña, llevando a cabo el seguimiento y ejecución de actividades, y siendo el encargado de llevar el monitoreo operativo del proyecto.

Fecha De Cierre De La Posición

mayo 13, 2025

Requisitos De La Posición

  • Titulo universitario en áreas afines (Administración, Gestión de Proyectos, etc.).
  • Experiencia mínima de 3 años en gestión de proyectos.
  • Experiencias en monitoreos de avance de proyecto, cumpliendo con indicadores y metas definidas.
  • Deseable manejo de proyectos de organizaciones de ayuda humanitaria
  • Habilidades de liderazgo, comunicación y trabajo en equipo.
  • Capacidad para planificar, organizar y priorizar tareas en entornos dinámicos.
  • Disponibilidad para desplazamientos en campo
  • Manejo de paquetes de Office 365, Microsoft Excel (Avanzado).
  • Deseable con conocimiento del Movimiento de la Cruz Roja.
  • Contrato por obra determinada.

Aplicar a la vacante del 09 al 13 de mayo del 2025.

Departamento

Compartir vacante:

Proyectos

Provincias

Panamá

Estado

Abierta

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
CRUZ ROJA PANAMEÑA

BUSINESS INTELLIGENCE NICARAGUA

Publicado: 2025-05-09 02:39:44

Descripción del puesto

Ordenar y entender los datos de mercado y de la organización para extraer insights que comparta con el quipo gerencial, asegurando el análisis de datos para la toma de decisiones estratégicas y tácticas.

 

Responsabilidad de puesto:

  • Combinarás información de distintas fuentes para detectar riesgos, oportunidades y amenazas, y compartirás estos hallazgos con la gerencia local y el equipo corporativo.
  • Ayudarás a implementar procesos clave de BI para mapear el mercado, identificando zonas estratégicas para defender o conquistar.
  • Analizarás datos del mercado para entender cómo evoluciona nuestra participación (market share) y anticiparte a nuevas tendencias.
  • Crearás dashboards y herramientas de visualización combinando datos internos y externos, para facilitar un análisis claro y útil.
  • Promoverás una cultura data-driven, liderando iniciativas de análisis diagnóstico y predictivo que optimicen los procesos de la unidad operativa.

 

Requisitos

  • Ingeniero Químico, Industrial o Licenciado en Administración de Empresas. MBA, o equivalente
  • Certificaciones en Data Analytics (deseable).
  • Manejo de Python y/o R
  • Manejo de programas de visualización de Business Intelligence como Microstrategy, Power BI, Tableau, etc.
  • Experiencia con SCRUM (deseable)

 

Beneficios

  • Excelente ambiente laboral. Somos una empresa que vive y practica principios y valores.
  • Trabajar con un equipo multidisciplinario de alto desempeño.
  • Ejercer el liderazgo de proyectos regionales en su país.
  • Exposición con roles estratégicos a nivel país y corporación.
  • Capacitación constante.
  • Oportunidad de crecimiento.
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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
DISAGRO