CUSTOMER SERVICE REPRESENTATIVE
Vacancy Title: Customer Service Representative
Vacancy Location: Panama
Engagement Type: Full-Time, Permanent
Your Company
Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.
Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.
That is why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the UK Defence Employer Recognition Scheme
Your New Role
Are you passionate about delivering exceptional customer service and building lasting relationships? As a Customer Service Representative, you will be at the forefront of our customer interactions, receiving and processing quotes, orders, inquiries, and complaints. You will maintain ongoing relationships with our customers and sales colleagues, using your knowledge of our products and services to be a key communication link. Your ability to analyse, judge, and sensitively respond to customer needs will be crucial in this role.
What You Can Expect From The Role
Key Responsibilities and accountabilities:
Quote and Order Processing: Record and process quotes and orders, including custom and special orders, coordinating with relevant teams to ensure timely fulfilment.
Coordination with Supply Chain: Collaborate with supply chain teams to fulfil special requirements, locate products and part numbers, provide availability information, and support procurement and sales teams with cost and availability inquiries.
Advanced Product and Service Information: Respond to complex customer inquiries providing advanced product and service information.
Customer Relationship Development: Proactively engaging with customers to foster new connections and deepen existing relationships.
Issue Resolution: Promptly addressing and resolving complex customer issues and escalations, securing managerial approvals when necessary.
CRM Management: Plan and schedule follow-up actions, input relevant information into the CRM system ensuring quality data.
Sales Support: Provide sales information, including price lists and promotional details, track promotions and limited stock availability, and continuous follow-up until delivery.
Compliance and Safety: Adhere to Survitec policies, procedures, and relevant regulatory codes, obtaining authorizations for any exceptions.
Professional Development: Staying informed about relevant technology, industry regulations, and best practices. Participating in training and development activities as required.
Team Collaboration: Contribute to an inclusive team environment where team members feel valued and appreciated.
Retention: Deliver exceptional service to encourage continued use of Survitec’s products and services.
Additional: Perform other duties as assigned by your manager.
Essential Criteria
The Experience, Qualifications and Skills You Will Have
- Excellent at building customer relationships and delivering customer-centric solutions.
- Comfortable with diverse groups and tackling new opportunities with urgency and enthusiasm.
- Skilled in timely decision-making to keep the organization moving forward.
- Strong analytical skills for solving complex problems.
- Adaptable to shifting demands and handling conflict with minimal disruption.
- High School Degree required.
- Proven independent work experience.
- Fluent in English and Spanish (written and spoken).
- Marine industry experience is a plus.
Why You Should Work for Us
- Professional Development Opportunities.
- Additional day off to celebrate your birthday.
- Company Anniversary Holiday Benefit.
- Gift card vouchers upon reaching 5 years of service.
- Employee Assistance Programme.
- Workplace Reward & Recognition scheme.
APPLY HERE: https://survitec.csod.com/ux/ats/careersite/4/home/requisition/2551?c=survitec
OUTBOUND SALES EXEC
Who We Are
Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions.
Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to come true: a place where development, coaching, and care of people are paramount to success.
Our Culture
No more worrying about heavy traffic conditions and looking for parking spaces to start work on time!
We create and build human connections through technology. We encourage work-life balance for our part- and full-time employees. Like, Siriusly.
We are a fun remote family that encourages diversity, inclusivity, and respect. Communication and teamwork are important to us because we rely on each other individually and collectively as one large happy family to produce top-notch results.
What makes our employees happy is a caring remote environment with regular employee engagement and development. We are competitive and strive to live by our success mantra: continuous improvements! We Define, Measure, Analyze, Improve, Control, and Repeat.
Who You Are
If you resonate with what you have read so far, this is who we are looking for:
You believe in enjoying what you do for work and you are good at your job. You are a committed, adaptable, technology savvy, and self-motivated individual with a good sense of humour. You enjoy working in a fast-paced and people-centric environment that drives high performance and positive behaviours. You enjoy learning as well as sharing knowledge and teaching others. You are proactive and take the initiative for continuous improvements.
You want to change the traditional ways of working by using more technology from your home.
What We Offer
It is an opportunity to work at one of the few truly global, truly remote work organisations, and to learn from highly-skilled people with a focus on developing our employees through coaching and mentoring.
You will be exposed to multi-disciplinary areas and have hands-on experience with exposure to a variety of work. You will be a part of team and group meetings daily and weekly, as well as daily and weekly coaching sessions.
You will always know where you stand, and you will receive feedback and coaching to help you learn and improve.
What The Role Does
You will primarily work on:
- Making outbound calls to prospective clients, you'll need to be driven and determined.
- Handling and overcoming objections
- Lead entry, accurate attention to detail is essential.
You Will Need To
- Have prior experience in B2C/B2B Sales or Sales Support, in a high volume, high quality environment
- Have attained more than just the minimum target goals for the past 3 quarters
- Be self starting and self motivated
- Be agile in approach
- Be concise and precise
- Type quickly and well
- Have a go-getter attitude and proactive approach
To Be Eligible To Apply, You Will Need
- A stable internet connection of at least 10 Mbps up and down.
- A laptop or desktop, PC or Mac or Linux based operating system, dual core processor with at least 8GB or RAM.
- A webcam and headset.
- A quiet place to work.
- Relevant Sales experience of at least 2 years in a similar role selling in a B2B or B2C environment.
- Experience with inside sales or remote sales/telesales is preferred.
- A go-getter attitude and a willingness to learn and teach.
- Energy and excellent ability to communicate with customers.
- Excellent command of the English language - comprehension, spoken and written.
APPLY HERE: https://sirius-support.breezy.hr/p/aba9a30141e301-outbound-sales-exec
CUSTOMER SERVICE SUPPORT
About Us
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Our Core Values Are
- Creativity: Make it simple, lead the change.
- Commitment: Aim for better, impact for the good.
- Connection: Share experiences, grow together
Job Summary
The primary responsibility of this role is to support the appliances and Home theater activation process, ensuring a seamless experience for customers. This role requires strong communication skills, patience, and the ability to navigate through various software systems efficiently.
Job Responsabilities
- Manage and resolve customer complaints.
- Provide customers with product and service information. Disclosure of terms of agreement for said products or services.
- Enter new customer information into the system.
- Update existing customer information.
- Process orders, and service renewal requests.
- Promote customer loyalty and retain clients.
- Identify and escalate priority issues.
- Route calls to appropriate resources.
- Document call information according to standard operating procedures.
Skills
- Verbal and written communication skills
- Process adherence
- Listening skills
- Customer service oriented
- Objective Judgment
- Adaptability
- Team work
- Stress tolerance
- Good data entry and typing skills.
- English Level B2 or upper.
Benefits
Our Benefit Alliances, a key component of our Life Balance programs designed to enhance your overall well-being and work-life harmony. Through strategic partnerships with a variety of businesses, our associates enjoy exclusive promotions and special pricing on a range of products and services. Whether it's discounts on fitness memberships, dining, travel, or wellness products, these alliances offer valuable perks to make your everyday life more enjoyable and affordable. Take advantage of these benefits as part of our commitment to support your personal and professional growth.
CUSTOMER SERVICE AGENT
GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. GSP Services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.
The Role
We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.
You Will Be Responsible For
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
- Analytical and critical thinking
- Strong oral and written communication abilities.
- Advanced English Level
- Teamwork oriented
- Strong attention to detail
- Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
- Strong computer navigation skills and PC Knowledge
- Quiet and distraction-free environment to work
- Problem-solving
- Possess self-motivation to achieve and exceed goals
- Immediate availability preferred.
What's on Offer?
- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Flexible working options
APPLY HERE: https://gsp011.snaphunt.com/job/2JCS88HHQF-PA-151?source=linkedin
OPORTUNIDADES LABORALES PARA PERSONAS CON DISCAPACIDAD
Si quieres ser parte de PedidosYa, puedes aplicar a nuestra Base de Talento para Personas con Discapacidad. Tendremos en cuenta tu perfil, considerando tus intereses, conocimientos y experiencia para las vacantes activas o futuras que coincidan con tus expectativas laborales.
Esta publicación no es para un rol activo en particular, sino para nuestra base de talentos. Te invitamos a compartir tu perfil con nuestro equipo y así poder considerarte en distintas oportunidades laborales.
Who we are
PedidosYa es la compañía de tecnología líder en delivery y quick commerce de Latinoamérica. Es una plataforma simple, rápida y accesible que conecta a una red de millones de personas usuarias, comercios y repartidores a una gran variedad de productos y servicios que ofrece la comunidad.
La compañía, que opera en 15 países de Latinoamérica lanzó en 2020 PedidosYa Market, el primer mercado 100% digital que entrega alimentos y artículos para el hogar desde los 10 minutos tras haber realizado el pedido.
PedidosYa es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.
What's in it for you
La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.
En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.
PERSONAL TÉCNICO DE ENVASADO
En HEINEKEN Panamá, creemos en la diversidad y la inclusión como motores de la innovación y el éxito. Estamos comprometidos en crear un ambiente donde todos y todas puedan prosperar y desarrollar su carrera profesional.
¡Nos encantaría contar contigo!
Lo que buscamos:
• Universidad completa o en curso (en últimos semestres) en mecánica, electricidad, electrónica, electromecánica o mecatrónica.
• Experiencia en operación de maquinaria industrial, controles de calidad y seguridad.
• Mantenimiento básico. Conceptos básicos de confiabilidad y tipos de mantenimiento
• Experiencia en ejecución de mantenimiento en equipos industriales.
Responsabilidades:
• Asegurar el cumplimiento de la agenda de seguridad en la realización de sus funciones.
• Ejecutar los procesos, actividades y tares siguiendo los estándares de calidad.
• Mejorar los indicadores de ejecución y las pérdidas de producción, lo que habilita un ambiente de trabajo seguro en la máquina y área de trabajo.
• Lidera la operación de las diferentes máquinas de envasado y asegura el Mantenimiento Autónomo Básico; actúa como soporte del técnico especialista en las intervenciones mayores de su máquina.
• Gestiona la creación y la resolución de tarjetas y participa en el análisis de las fallas de su máquina.
“Damos la bienvenida y consideramos las solicitudes de todas las personas calificadas mientras defendemos una cultura de pertenencia que brinda oportunidades justas e iguales para todos”.
CUSTOMER SERVICES AGENT
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Our Core Values are:
• Creativity: Make it simple, lead the change.
• Commitment: Aim for better, impact for the good.
• Connection: Share experiences, grow together
Job Summary
As a Customer Service Representative, you will deliver great experiences every day for some of the world’s best-known brands. Not only do you get to be part of an organization that encourages every team member to Learn, Lead & Grow, but you get major perks and discounts.
Skills
• Want to drive customer satisfaction through voice, chat, and/or email communications
• Have the ability to multi-task and navigate through multiple systems
• Are eager to advance their career with a reliable company
• Problem solve with a can-do attitude
• Enjoy working with a team as well as independently
• Are 18+ years of age
• Have a high school diploma (higher education preferred)
Benefits
Our Benefit Alliances, a key component of our Life Balance programs designed to enhance your overall well-being and work-life harmony. Through strategic partnerships with a variety of businesses, our associates enjoy exclusive promotions and special pricing on a range of products and services. Whether it's discounts on fitness memberships, dining, travel, or wellness products, these alliances offer valuable perks to make your everyday life more enjoyable and affordable. Take advantage of these benefits as part of our commitment to support your personal and professional growth.
RESPONSABLE PRACTICA SAP (LATINOAMERICA)
¿Tienes la experiencia en llevar la responsabilidad de la práctica de SAP y te gustaría desarrollarte en nuevos mercados ? ¿Te gustaría participar en un proyecto desde nuestra oficina de Panamá y formar parte de una empresa internacional?
¡Seguro que esto te interesa!
REPARTIDOR | PANAMÁ
Para convertirte en repartidor, debes cumplir con los requisitos mínimos que se mencionan a continuación:
Entregas en auto:
• Debes ser mayor de 18 años.
• Contar con licencia de conducir.
• Tener el registro del vehículo.
Entregas en motocicleta:
• Debes ser mayor de 18 años.
• Contar con licencia de conducir.
• Tener el registro del vehículo.
• Tener una mochila térmica adecuada para llevar la comida.
Entregas en bicicleta:
• Debes ser mayor de 18 años.
• Contar con un documento personal (documento de identidad o licencia).
• Tener una foto de perfil.
• Tener una mochila térmica adecuada para llevar la comida.
La misión de Uber es crear oportunidades a través de la movilidad. En 2010 comenzamos a resolver un problema simple: ¿cómo acceder a un viaje de forma rápida y sencilla? Después de más de 15 mil millones de viajes, creamos productos para acercar a las personas a donde lo necesitan. Uber es una plataforma que abre el mundo a nuevas posibilidades al cambiar la forma en que las personas, la comida y las cosas se mueven por las ciudades.
DATA ANALYST INTERN
Job Description
In this role, you have the opportunity to make life better
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all.
You are responsible for
• Data mining analysis
• Commercial Services performance
• KPI's and data tracking
• Process for new business models
You are a part of
A winning team that is focused on support the business transformation to a solutions company driving a Customer Success Management approach across the region and helping our customer on their needs.
To succeed in this role, you’ll need a customer-first attitude and the following
• Business Administration or Biomedical Engineer student
• Developed Excel and technology skills
• Great communication, people relationships, critical on quality, self learner, organized and with a good time management skill.
• Advanced English
In return, we offer you
Describe in two to three lines what tangible and intangible benefits the incumbent will gain in this role. Use our Employer Value Proposition (EVP) themes and information gathered in the RSM as input sources.
BOOKKEEPER
Our client is a CPA firm specializing in accounting and business consultancy. They are seeking a diligent and organized Bookkeeper with a background in administrative and data entry work. The ideal candidate will be detail-oriented, possess strong organizational skills, and have a solid understanding of data management processes. This role is ideal for someone who excels at following established procedures and thrives in a structured work environment.
Location:
Fully-Remote (Work from Home), 9 AM - 5 PM EST
Key Responsibilities:
• Data Entry & Accounting Tasks: Execute data entry and accounting processes accurately and efficiently, following established SOPs.
• Excel Proficiency: Use Excel for organizing, analyzing, and reporting data.
• QuickBooks Knowledge: Familiarity with QuickBooks is highly preferred for managing day-to-day tasks.
• Email Communication & Follow-Ups: Manage email inquiries and follow-ups, utilizing AI tools to optimize communication where applicable.
• Admin Support: Provide administrative support as needed, ensuring tasks are completed on time and accurately.
• Auditing & Tax Support (Optional): Knowledge of auditing and tax processes is a plus for assisting with financial reviews.
• Process Adherence: Maintain consistency and accuracy by strictly following company processes and procedures.
• Communication: Keep clear, open communication with team members and clients, providing updates as necessary.
What Success Looks Like:
• Accurate Data Management: Perform data entry and accounting tasks with precision and efficiency.
• Proactive Communication: Respond promptly to emails and client follow-ups, leveraging AI tools where relevant to improve communication.
• Organized & Structured Workflow: Follow SOPs diligently, maintaining a well-organized approach to all responsibilities.
• Efficient Process Execution: Complete bookkeeping and administrative tasks within deadlines, following established guidelines.
Qualifications:
• Experience: Prior experience in administrative support and data entry is essential; a background in accounting is highly preferred.
• Technical Skills: Proficiency in Excel, PowerPoint, and Word is required, with familiarity in QuickBooks being a major advantage.
• Attention to Detail: Strong focus on detail, ensuring all data and processes are handled with care.
• Organizational Skills: Ability to manage multiple tasks efficiently and meet deadlines.
• Communication: Fluent in English, with excellent written and verbal communication skills.
• Preferred Skills: Knowledge of auditing, tax processes, Excel, and AI tools for workflow optimization and follow-ups is a plus.
Opportunity:
If you're an organized and communicative professional with experience in bookkeeping, data entry, and administration, we encourage you to apply. Join our client's dynamic team and contribute to the efficient management of their business processes and accounting tasks.
Application Process:
To be considered for this role these steps need to be followed:
• Fill in the application form
• Record a video showcasing your skill sets
GESTOR/A DE MANEJO DE CASOS, MIGRACIÓN
Descripción General de la Posición
PADF se encuentra en la búsqueda de un/a Gestor/a de Manejo de Casos, basado en Darién, Panamá. En coordinación con el psicólogo clínico de PADF basado en Darién, el/la Gestor/a de Manejo de Casos será responsable de brindar orientación, apoyo psicosocial y primeros auxilios psicológicos a las personas migrantes que llegan a la Provincia de Darién y a personas de la comunidad local. Adicionalmente ofrecerá entrenamientos o sensibilizaciones en las áreas de apoyo psicosocial y prevención de violencia basada en genero a personal de otras instituciones que trabajan en la región.
El plazo de esta posición es de once (11) meses con posibilidad de extensión.
Funciones y Responsabilidades Esenciales
• Identificar personas vulnerables que puedan requerir apoyo psicosocial u orientación.
• Ofrecer primeros auxilios psicológicos a las personas migrantes que llegan a la Provincia de Darién a través de atenciones individuales y comunitarias.
• En coordinación con el psicólogo de PADF basado en Darién, derivar casos sensibles y que necesiten apoyo adicional según los parámetros establecidos.
• Coordinar con el psicólogo clínico de PADF basado en Darién, Cruz Roja Panameña y otras organizaciones que ofrecen apoyo en materia de salud mental, para facilitar complementariedad de servicios.
• Preparar y distribuir materiales para los niños y adultos migrantes.
• Elaborar un registro sobre el aprendizaje clave de las actividades del proyecto a través de historias de vida, lecciones aprendidas y estudio de caso.
• Preparar y compartir informes de progreso sobre las actividades implementadas y personas atendidas.
• Apoyar acciones de monitoreo usando tablas de recolección de data y reportarlas al supervisor con el fin de ampliar los resultados del proyecto.
• Proponer estrategias de mejora y acceso a mecanismos de protección para las personas migrantes.
• Mantener registros de entrenamiento u otras intervenciones del proyecto, incluyendo la medición del impacto de estas intervenciones, coordinando instrumentos de medición con el equipo.
• Bajo la dirección del supervisor, establecer conexiones directas con comunidades, autoridades y demás socios en terreno.
• Otras funciones asignadas por el supervisor.
Competencias
• Análisis/Resolución de problemas – Es capaz de identificar y separar los componentes clave de los problemas y las situaciones. Es capaz de manipular e interpretar información procedente de diversas fuentes para detectar patrones y tendencias en la información y deducir causas y efectos a partir de ella. Puede generar una serie de soluciones creativas, evaluarlas y elegir la opción más adecuada.
• Planificación y organización – Es capaz de conseguir resultados de calidad, en el momento oportuno y de forma rentable. Ve las prioridades, planifica el uso eficiente de los recursos y supervisa el progreso con respecto a los objetivos. Anticipa las etapas cruciales de los proyectos. Formula medios alternativos para alcanzar los objetivos. Responde eficazmente a los imprevistos.
• Eficacia interpersonal – Es capaz de influir en las opiniones y el comportamiento de los demás mediante la persuasión y el estímulo. Gestiona con tacto y eficacia los conflictos y otras cuestiones delicadas. Es capaz de adaptar su comportamiento a una amplia gama de personas.
• Comunicación – Establece tácticas y recursos para generar confianza mientras hace un proceso de negociación. Utiliza el lenguaje, el estilo y los métodos adecuados en función de la audiencia y del objetivo de la comunicación. Es capaz de transmitir información compleja con claridad. Se anticipa a la información que necesitarán los demás.
Características Personales
• Proactividad – Tiene un espíritu emprendedor e iniciativa para proponer nuevas ideas y ejecutarlas.
• Autonomía – Realiza actividades de manera eficiente e independiente con base en los objetivos, con mínima supervisión. Puede administrar su propio tiempo para producir un trabajo de alta calidad dentro de un marco de tiempo razonable.
• Curiosidad intelectual – Demuestra apertura a nuevas ideas y a diversas perspectivas.
• Autoconocimiento – Es capaz de admitir y aprender de sus errores.
• Empatía y colaboración – Demuestra empatía para trabajar con la población objetivo. Tiene facilidad para relacionarse con distintas personas, autoridades y organizaciones, de manera propositiva e incorporar diferentes perspectivas.
Calificaciones Requeridas
• Licenciatura en psicología o trabajo social.
• De tres a cinco (3-5) años de experiencia trabajando en roles similares, con responsabilidades de la posición.
• Experiencia previa trabajando con personas migrantes, autoridades locales, comunidades indígenas, redes locales y organizaciones de la sociedad civil.
• Disponibilidad para viajar regularmente y trabajar en comunidades apartadas dentro del área de intervención del proyecto, específicamente Bajo Chiquito y Canaan Membrillo.
• Conocimiento del contexto socio económico y político de la región del Darién.
• Experiencia de trabajo con grupos multidisciplinarios desde los abordajes de igualdad de género, basado en derechos.
• Manejo de paquetes Windows (Word, Excel y PowerPoint), plataformas de teleconferencia (Zoom) así como de hardware (laptops, proyectores, sistemas audiovisuales, etc.).
• Se dará preferencia a candidatos/as con experiencia de trabajo en la zona o aquellos/as que residen en Darién.
POSTULA AQUÍ: https://www.unjobnet.org/jobs/detail/73808724?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic
DIRECTOR - PANAMA
We are seeking a dedicated and visionary Director to lead a prestigious school in Panama. The ideal candidate will be an inspiring educational leader, committed to collaborating with the Ministry of Education to achieve national education goals while ensuring the highest academic standards. This is a unique opportunity for a passionate professional who can drive excellence in teaching, foster a positive and cross-cultural school environment, and actively engage with the community to promote the holistic development of students.
The ideal candidate for the Director position is an experienced and dynamic educational leader with a deep commitment to academic excellence and community engagement. They possess strong collaboration skills, particularly in working with the Ministry of Education, and have a proven track record of successfully implementing educational policies and programs.
Candidates must have a vibrant and verifiable testimony of maturing spiritually in their worldview and in lifestyle choices as well as a Statement of Faith. This is a salaried opportunity with benefits and the client is looking for individuals ready to start prior to the 2025 - 2026 school year.
Disclaimer:
By applying for this position, you acknowledge that your application and related personal information may be shared with our partners and clients for the purpose of evaluating your suitability for potential job opportunities. You may be contacted directly by our partners regarding your application. We value your privacy and will handle your information in accordance with our privacy policy. Thank you for your understanding!
KEY RESPONSIBILITIES
• Collaborate with the Ministry of Education to implement national education plans.
• Define and supervise the school’s educational policies and ensure compliance.
• Foster professional development and growth among faculty and staff.
• Develop programs for the school’s future growth and success.
• Engage teachers, students, and parents in collaborative efforts to enhance education and community involvement.
• Oversee the implementation of special programs and ensure their success.
• Ensure smooth communication and relationships between the school’s educational community and external stakeholders.
• Manage faculty hiring, performance evaluations, and student admissions.
• Monitor curriculum, teaching plans, and faculty performance to meet educational standards.
• Maintain confidentiality and act as a mediator for conflicts involving students, staff, or parents.
• Promote Christian values and uphold the school’s reputation.
• Submit annual reports to the Ministry of Education and collaborate with the Board of Directors.
• Ensure compliance with all Ministry of Education regulations and directives.
QUALIFICATIONS
• Education: Master’s Degree in Education.
• Experience: Classroom teaching and a minimum of eight (8) years of teaching experience in a public or private school. Minimum of five (5) years of experience in educational administration (preferred).
• Additional: Have fifteen (15) accredited hours in Bible and theology. (Preferred)
• Skills:
• Superior communication skills.
• Ability to conceptualize and execute strategic plans.
• Capacity to interact confidently and effectively with administrative colleagues, staff, students, and parents, both in person and in written form.
• Working knowledge of curriculum mapping software, Google Apps, Microsoft Office.
• A well-developed understanding of and commitment to Christian education.
• Unreserved agreement with the school’s Statement of Faith and its foundational documents.
• A thorough understanding of adolescent students and the teaching-learning process.
• Effective leadership in developing a team to accomplish organizational goals.
• Languages: Effective communicator in English/Fluency in the English language. Effective communicator in Spanish. (Preferred)
POSTULA AQUÍ: https://www.linkedin.com/jobs/view/director-panama-ref%23066-at-adilstone-group-4053786298/
LÍDER TÉCNICO DE SCRUM MASTER
QualificationEn Banesco nos encontramos en la búsqueda de un Líder Técnico de Scrum Master que formará parte del equipo de Tecnología.
Tu misión será: Coordinar a los integrantes de los equipos asignados a su acompañamiento, de forma que sigan los lineamientos del modelo de trabajo Agile de la organización, transformando la forma de trabajo, creando la cultura de agilismo de la organización y mejorando los indicadores de calidad y servicio de la organización
Funciones principales:
Aquí te presento las 10 funciones principales de un Scrum Master, optimizadas para LinkedIn:
Planificación de Sprints, Daily Scrums, Revisiones y Retrospectivas.
Identificar y resolver proactivamente cualquier obstáculo que afecte al equipo.
Guiar al equipo hacia la autoorganización y la toma de decisiones independiente.
Guiar y entrenar al equipo en la metodología Scrum y Agile.
Facilitar una comunicación efectiva dentro del equipo y con los stakeholders.
Construir y mantener relaciones sólidas con los stakeholders.
Ser un defensor de la cultura Agile dentro de la organización.
Ayudar al equipo a optimizar su flujo de trabajo y a entregar valor de forma constante.
Facilitar la creación y el intercambio de conocimiento dentro del equipo.
Nivel Educativo:
Licenciatura o Ingeniería completa, con experiencia en Tecnología, Desarrollo, Gestión de Proyectos, entre otros
Experiencia:
3 años de experiencia como Scrum Master o Líder técnico
Conocimiento o Habilidades en:
Herramientas de Gestión (Jira o similares)
Manejo de herramientas de oficina y softwares (Office, Trello, Basecamp)
Conocimiento en Metodologías ágiles y proyecto cascada
Comunicación efectiva y eficiente
Negociación
Manejo excelente del tiempo
Cualquier persona que cumpla con los requisitos antes mencionados se puede postular.
POSTULA AQUÍ: https://www.linkedin.com/jobs/view/l%C3%ADder-t%C3%A9cnico-de-scrum-master-at-banesco-panam%C3%A1-4053743456/
ANALISTA DE CUENTAS POR COBRAR
Qualifications
¿A quién buscamos?
• Licenciatura en Administración de empresas, contabilidad, ingeniería industrial , carreras afines , licenciaturas a termino.
• (Inglés no indispensable). Deseable
• Conocimientos intermedio de office (Excel, Word y Power point). requerido
• Experiencia mínima de 1 año en control de cartera, procesos administrativos. Requerido
• Altamente responsable, proactivo.
• Facilidad de expresión y comunicación.
• Habilidad para trabajar bajo presión y horarios extendidos.
• Orientado a resultados.
• Apegado a procedimientos.
• Manejo de SAP deseable.
Si esta es una oportunidad que te interesa, te alentamos a postularte aún si no cumples con el 100% de los requisitos.
Qué puedes esperar de nosotros:
• Oportunidades para aprender y desarrollarte todos los días a través de una amplia oferta de programas.
• Plataformas internas digitales que promueven el self-learning.
• Programas de desarrollo de acuerdo con habilidades de Liderazgo.
• Entrenamientos especializados de acuerdo con el rol.
• Experiencias de aprendizaje con proveedores internos y externos.
• Nos encanta celebrar el éxito, por lo que contamos con programas de reconocimiento por antigüedad, comportamientos, liderazgo, momentos de vida, entre otros.
• Programas de bienestar financiero que te ayudarán a alcanzar tus metas en todas las etapas de la vida.
• Un programa de flexibilidad que te permitirá balancear tu vida personal y laboral, adaptando tu jornada laboral a tu estilo de vida.
• Y porque tu familia también es importante para nosotros, ellos también pueden gozar de beneficios como nuestra Línea de Bienestar, miles de Convenios y Descuentos, programas de Becas para tus hijos, Planes de Ayuda para diferentes momentos de vida, entre otros.
En PepsiCo, estamos comprometidos con impulsar un equipo de trabajo diverso al crear un espacio colaborativo, equitativo e incluyente, en donde todos y todas independientemente de cómo nos vemos, de dónde somos o a quién amamos- tengamos una voz.
Ofrecemos oportunidades únicas para contratar personas calificadas y diversas, independientemente de su género, raza, orientación sexual, religión, nacionalidad, edad o discapacidad.