Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Operations Coordinator

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

Role Summary:

Acquia is looking for Operations Coordinators to join our global Operations team and help provide exceptional service to our growing customer base, which includes enterprise-level organizations and government agencies. You will join a dedicated team of Operations and Database professionals working with customers all over the globe to help our customers be successful. As part of that team, you will work directly with our Customer Support and Account Management teams to triage and resolve technical and non-technical issues critical to maintaining satisfied and loyal customers. You will also assist in scheduling infrastructure change events as part of a customer’s lifecycle. The role requires developing a thorough knowledge of Acquia’s products and processes. It requires working closely within and across teams to change and develop service processes as business needs evolve.

Job Responsibilities:

• Help create communications for a broad customer base consisting of non-profit organizations, educational institutions, governmental bodies, and Fortune 500 companies around the world.
• Use advanced problem-solving to resolve complex technical and administrative challenges in real time across a number of technical domains and a global teams that span multiple time zones.
• Collaborate across the Operations organization and other internal teams to provide the best possible outcomes to meet client need.
• Create systems for auditing, maintain documentation, and work cross-functionally to improve work throughput and transparency across Acquia as a whole.
• Coordinate, validate and schedule internal and external work requests across a global engineering team.
• Create project management plans and reports for tracking large and small scale platform modernization and customer-driven changes
• Identify process and tool improvements and work with cross-functional teams for implementation.
• Track and estimate workload for Operations team to assist in shift planning and address coverage needs.

Job Requirements:

• Bachelor's degree preferred
• Prior experience with ticketing systems such as Zendesk or Jira
• High attention to detail
• Passion for the web, open-source, and for helping others
• Strong written and verbal communications skills
• Evidence of a curious mind

Bonus Points:

• Understanding of AWS Cloud and its various services
• Understanding of the LAMP stack
• Collaborative working style, flexible, proactive, takes initiative, friendly and approachable, efficient, inquisitive, resourceful.
• Good sense of humor

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

APPLY HERE: https://boards.greenhouse.io/acquia/jobs/6514686 

Wyndly is making specialty healthcare convenient and affordable, starting with allergy care. From a patient’s initial consultation to their final treatment delivery, we want the Wyndly experience to be a breath of fresh air for allergy sufferers – truly effective allergy relief, simply and efficiently delivered. We’ve already done this for thousands of patients, and we plan to do it for millions.

The Role

We’re looking for an ambitious organic & social media manager who is ready to jump in and own our earned channels and grow the business. We’ve grown a following across TikTok, Instagram, and YouTube. In parallel, we have a successful blog that ranks for many keywords. The foundation is laid and we’re ready for someone to level up these channels.

We already get 1M/views per month across our videos and website. We want to triple this by the end of the year.

• https://www.tiktok.com/@wyndlyteam/video/7206334376681082158
• https://www.youtube.com/playlist?list=PLMWppbJsud-731ySQDEeHq8M1KqHXB_8J
• https://www.parse.ly/resource/wyndly-increase-organic-search-traffic/
  
  

We’re a high growth team doubling revenue over the next year. We know that every hire will change our business so as you grow our social media and content channels you’ll work with our Head of Marketing and cofounders to define how Wyndly evolves. This role can look very different in a year. \ \ Our immediate goals are to get social media and our blog driving new visits to our website. But as this program grows, this role can lean into partnerships, content marketing, copywriting, or video. If we do our jobs well, you’ll have a hand in hiring our marketing team to take on the channels you helped launch.

Core Responsibilities

• Manage social media across TikTok, IG, YouTube creating a consistent posting cadence that aligns with brand and marketing strategy to drive revenue.
• Build organic channels. As social media grows, you’ll explore new business areas for organic growth.
• Collaborate with content operations and SEO to align with your channel needs.
• This isn’t so much a writing role as a management and operational area.
• Bonus points if you like to write high-quality content.
• Help define brand visual guidelines across our organic properties.
• Listen to the customer. Help create feedback loops between them and the team.

What Your Work Will Look Like

• Grow your management chops working with video editors, SEO consultants, and designers.
• Build a company: Define organizational processes that help Wyndly scale
• Build your domain, hand it off, and grow. You’re an early member at a fast growing startup. You’ll own many channels until they’re successful enough to hire someone for them. You’ll be able to create your job as Wyndly grows.
• Report to the Head of Marketing and work closely with our cofounders
  
  

Who You Are

• You have a bias for action and care about delivering results and meeting deadlines.
• You're a creative force who lives and breathes social video, with deep familiarity with short-form content creation and in-app tools across TikTok, Instagram Reels, and YouTube Shorts.
• You’re comfortable with any role in the production process, with the ability to work in high-level content strategy and hands-on production tasks with extreme attention to detail
• You thrive in the fast-paced world of social media, expertly balancing planned content calendars with real-time engagement and trending moment opportunities. Your finger is constantly on the pulse of what's next in social video trends.
• You're deeply data-driven, using platform analytics to optimize content performance and identify growth opportunities.
• You have experience collaborating with other creators, understanding how to build authentic partnerships that align with brand values while driving engagement.
• You're passionate about emerging social media technologies and AI tools (like Runway, Descript) that can enhance content creation and community management workflows.
  
  

Why You’ll Love Wyndly

• Get on the ground floor of a startup that’s growing and making money. We’re a small team building a big business. If you want to learn about growing a business and figure out where you want your career to go, this is a great place to do it. Startups roles change frequently and we’d love for you to evolve with us.
• Remote-first and async-first. We’re remote-first company and video-forward. Work from any time zone in the US and flex hours. We try to be online from 11am to 4pm, but outside of this, if you’re getting your job done, we’re happy.
• We move fast, build systems, and work with empathy. We care about our patients and we care about our people. We know at work there’s nothing more fulfilling at work than setting and then achieving ambitious goals. Our founders are committed to making that possible by committing the whole company to moving fast, building systems to scale, and treating everyone with kindness and respect.
• Help people live without allergies. We’re here to help people and provide access. We’re not a software tool. We’re a healthcare company that wants to bring better medical care to more people. We operate like a startup, market like a consumer brand but core to everything we do is a deep sense of responsibility to our patients.
  
  

How To Apply

Apply at https://app.dover.com/apply/Wyndly/008f0389-988d-4b63-87c1-026b7b20c6fa/?rs=76643084 or quick apply here.

Application Process

• Indicate your interest with this form
• A 15 minute async interview
• A 30min call with the hiring manager
• A compensated work assignment of 3 hours
• 1 hour project review and 1 hour founder interview
• Offer

APPLY HERE: https://www.ycombinator.com/companies/wyndly/jobs/Wj9faLt-organic-social-media-manager?utm_source=syn_li 

Acerca del empleo

Acerca del empleo

Acerca del empleo

ESTAMOS EN BUSCA DE AGENTES DE SEGUROS INDEPENDIENTES.

Beneficios:

- Excelente esquema de comisiones de los más altos del mercado.
- Bonos.
- Viajes.
- Capacitación Constante.
- Oportunidad de Crecimiento en una Empresa Líder en el Mercado.

Requisitos:

- Experiencia mínima 3 años en ventas.
- Carrera Afín.
- Vehículo propio.
- Capacidad de crear y prospectar su propia cartera de clientes.
- Disponibilidad inmediata.
- Disciplina.
- Proactiv@.

Interesados enviar currículum al correo electrónico: aarias@paligagent.com 

FORMA PARTE DE UN EXCELENTE EQUIPO GANADOR!!

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4121146916/?alternateChannel=search&refId=S0FBg1xYRB%2BMQkOY8%2FASug%3D%3D&trackingId=w6C5ZcyO86HdJ0JM9ziwbg%3D%3D&trk=d_flagship3_search_srp_jobsV 

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Have you been wanting to get into IT but don’t have tech experience, this could be your gateway. Do you love how it feels to help someone solve a problem? Want a chance to see lots of career options up close before you choose your path forward? Then there’s a good chance you’ll love being a Customer Service Representative at Kyndryl.

Being great in this job is less about your resume and more about your personality. We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.

A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest. It’s a fun and fast-paced role where you’ll start learning and contributing right away. The first month, you learn the ropes and get set up with one client on production. Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.

You will also work with back-office teams to handle escalations. This is your chance to work alongside senior co-workers who will share their knowledge. As you interact with many different people on a variety of problems, you’ll grow your experience, skill, and grasp of what other job roles do. In addition, there are plentiful opportunities to find and work with mentors.

You can become an expert with Microsoft 365, especially Excel, and get trained on a variety of different platforms. And you can earn certifications including Google Cloud, Azure, Microsoft, etc. In fact, the learning opportunities are what most people like best about this role. It’s fun, challenging, and fast-paced – you definitely won’t be bored!

Your future at Kyndryl

This is a true “start here, go anywhere” opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills And Experience

• Knowledge of Windows, Mac operating systems
• Support help desk knowledge
• Troubleshooting and problem-solving skills
• Customer support knowledge
• Active listener with flexibility to modify approach and adapt to customer needs
  
  

Preferred Skills And Experience

• 0 to 6 months of experience working with Windows, Mac operating systems
• Troubleshooting and problem-solving expertise
• Support help desk experience
• Customer support experience
• Experience modifying approaches and adapting to customer needs
  
  

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

APPLY HERE: https://kyndryl.wd5.myworkdayjobs.com/KyndrylProfessionalCareers/job/Heredia-Costa-Rica/Technical-Support-Representative_R-27727-1?source=REC_APPLICANT_SOURCE_LinkedIn 

Requisitos

• Bachiller Educación Media o Estudiante de la Carrera de Administración de Empresas
• Experiencia más de 1 año en Reporteria (Se realizara prueba de Excel)
• Experiencia en soporte de agentes de Call Center
• Conocimiento deseable sobre la operativa de productos financieros
  
  

Beneficios

• Salario Fijo
• Asociación Solidarista
• Estabilidad Laboral
  
  

Condiciones

• Contrato por tiempo indefinido
• Modalidad: Presencial
• Ubicación: Pavas
• Horario: Lunes a Viernes 8:00 a.m. - 5:30 p.m.

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4118969473/?alternateChannel=search&refId=EmYuoLb0DeOlvxzI4mWuKA%3D%3D&trackingId=TjbSoVDdVslwmVJxSX0Aug%3D%3D 

As a Customer Service Agent, You Will

Interact with customers/ customer information on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Provides information to customers about product features. Helps customers when they are faced with problems or need information and/or ensure customer information is updated accurately.

Key Responsibilities

• Help customers with complaints and questions, give customers information about products and services
• Ensure to deliver BGO and client metrics and expectations on a regular basis.
• Ensure customer satisfaction and provide professional customer support
• Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
• Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
• Champion company core values and other company programs
• Other duties as assigned
  
  

Requirements

• Previous experience in Customer Service is preferred
• English Proficiency of CEFR B2 / 85% or better
• Successful completion of high school education is preferred
• We offer both Work from Office and Hybrid work modules - to be considered you must be able to work from our office. Who doesn't like a beautiful, new office with a fun work environment and free coffee?
  
  

About You

• Enjoy talking to people on the phone, and have excellent listening and communication skills, both written and oral
• Ability to connect with customers with empathy and offer helpful solutions
• A desire to grow and drive your career forward
  
  

Why work with us?

• Monthly salary $900 to $950 USD, with the potential to earn up to $250 USD in monthly bonus
• Performance Bonus
• Birthday day off (paid)
• Marriage Leave (3 days paid)
• Bereavement Leave (3 days paid)
• Free counseling sessions
• Point-to-point transportation
• Annual merit increase
• Asociacion solidarista
• Dental Benefit
• SmartFit Partnership
• Employee Discount Hub (Discounts in restaurant, hotels and flights)
• Free parking for all employees
• An amazing work culture where you can learn and grow
• Opportunities for internal growth within the company
  
  

About Us

Bill Gosling Outsourcing provides a career opportunity in Customer Service, with various shifts and full-time hours in our state-of-the-art call center. We strive to create a fun, diverse, and engaging workplace, which promotes both personal and professional growth.

Where are we located?

We are located in the beautiful Centro Corporativo El Cafetal in La Ribera de Belén, Heredia beside the Marriott Hotel.

APPLY HERE: https://jobs.nexushr.tech/bill-gosling-outsourcing-r0rbsaau/customer-service-agent-hybrid-and-work-from-office-213090/?ref=aHR0cHM6Ly93d3cubGlua2VkaW4uY29tLw== 

"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."

We are hiring new Call Center Representatives!

This is a permanent position with a flexible schedule.

Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.

We offer:

• Extraordinary employee experience
• Flexible schedule
• Work from home in Costa Rica
• Fitness subsidy
• Education subsidy
• Outdoor days (paid days to enjoy outdoor activities)
• L.L.Bean products employee discount
• Asociación solidarista
• Life and medical insurance
• Company doctor

About you:

• English Level: C1 (advanced verbal and written)
• Strong listening skills
• Customer Service oriented (respectful, friendly, proactive, courteous, etc)
• High attention to detail
• Ability to make decisions quickly
• No specific career is required
• No experience required (Call Center experience is a plus)

About the role:

• Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.
• Our Call Center Representatives are the first point of contact for customers’ product concerns
• Engages with customers and is always ready to offer information on merchandise and services.

This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.

APPLY: https://llbean.wd1.myworkdayjobs.com/en-US/LLBean_Careers/job/Call-Center-Representatives_JR9026 

Company Description

Our mission is to ensure our clients have all the tools needed to ThrAIve while at the same time building world-class customer experiences.

We help our clients by identifying the main customer pain points and highlighting straight forward solutions to these focus areas. Our customized solutions increase customer satisfaction, increase customer acquisition (boost revenue), and reduce contact center cost while significantly increasing performance.

Role Description

This is a full-time remote role for a Contact Center Agent - WFH at letsthraive. The Contact Center Agent will be responsible for handling customer inquiries, resolving issues, and leveraging product and service sales opportunities whenever possible. The role requires excellent English skills and involves communicating effectively with customers through various channels, including phone, email, and chat. Strong negotiation skills to drive positive outcomes during interactions is required.

Qualifications

• Strong communication skills and customer service orientation.

• Ability to multitask, prioritize, and manage time efficiently.

• Excellent problem-solving, conflict resolution, and negotiation abilities.

• +1 year of experience in Sales or Customer Service (outbound/inbound).

• B2+ - C1 Level of English proficiency.

• Legal experience or knowledge is a PLUS.

• Computer, monitor, and headset required.

• Dedicated WFH space (quiet environment with desk and chair).

• High-speed Internet connection (hard-wired).

If interested please submit your application to felipe.gutierrez@letsthraive.com 

OBJETIVO DEL PUESTO

RESPONSABLE DE ADMINISTRAR LAS RELACIONES LABORALES DEL GRUPO EMPRESARIAL.

REQUISITOS

• LICENCIADO EN ADM EMPRESAS/ ADM. EN RECURSOS HUMANOS O DERECHO LABORAL.
• EXPERIENCIA MÍNIMA COMPROBADA DE 3 AÑOS EN EL MANEJO DE RELACIONES LABORALES.

EXPERIENCIA EN EL MANEJO, RESOLUCIÓN DE CONFLICTOS Y CASOS LABORALES (PREFERIBLEMENTE CON EXPERIENCIA EN EMPRESAS DE MANUFACTURA Y CONSUMO MASIVO).

• AMPLIO DOMINIO DE LA LEGISLACIÓN LABORAL COSTARRICENSE.
• EXPERIENCIA EN EL DISEÑO Y ELABORACIÓN DE HERRAMIENTAS DE EVALUACIÓN DEL DESEMPEÑO
• DISPONIBILIDAD PARA TRABAJAR EN EL COYOL DE ALAJUELA, 100% PRESENCIAL.
• HABILIDAD DE NEGOCIACIÓN Y RESOLUCIÓN DE CONFLICTOS
• MANEJO DE EXCEL INTERMEDIO.
• DISPONIBILIDAD INMEDIATA PREFERIBLEMENTE.

INTERESADOS ENVIAR SU CURRICULUM AL CORREO CORDOBA@CIAMESA.COM

The Company

Serving the People Who Serve the People

Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.

Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.

Want to know more? See more of what we do here.

What your impact will look like here:

• The DTN Customer Support Specialist is responsible for assisting with advertising contract implementation and supporting Destination Marketing Organization (DMO) publishers with requests related to paid content on their sites.
• This role works directly with advertisers after the sale of their ad contract to gather creative assets, answers initial questions about their advertising program, and routes requests to the Support Team to execute the campaign.
• The Customer Support Specialist may assist with writing copy, basic image editing/cropping, and creating proofs for clients.
• At the launch of a campaign, the Customer Support Specialist assists with quality control checks and follow-up emails to advertisers to confirm that their program is live.
• After campaigns have been implemented, the Customer Support Specialist assists advertisers throughout their contract life cycle to provide performance data and make updates to their program.
• The Customer Support Specialist communicates with customers and DMO partners through email, phone, and video calls and utilizes various software tools to navigate customer accounts, research and review account history, enter data, and communicate effectively to fulfill customer requests.

You will love this job if you have:

• Customer Service Skills:
• Patient and helpful when interacting with customers
• Able to avoid jargon and explain industry-specific concepts
• Take ownership of customer issues and see them through to resolution
• Use situational judgment to determine actions
• Detail-oriented and focused on providing accurate and thorough service
• Ability to prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Dedicated to problem resolution

• Communication Skills:
• Excellent English communication skills (written, comprehension and verbal)
• Ability to communicate correctly and clearly with all customers in a positive manner
• Good comprehension skills — ability to clearly understand and state customers' requests
• Excellent documentation skills
• Good composition skills — ability to compose a grammatically correct, concise, and accurate written response
• Ability to write marketing copy for paid content with strict character limits
• Work successfully in a team environment as well as independently

• Computer Knowledge/Skills:
• Desktop computer proficiency
• Familiarity with Windows 7 and Google Suite (Gmail, Google Calendar, Google Docs, Google Sheets, etc.)
• Excellent typing skills
• Able to successfully navigate websites
• Ability to successfully adapt to changes in the work environment
• Preferred Knowledge/Skills:
• Familiarity with Salesforce
• Basic Adobe Photoshop skills

APPLY HERE: https://www.linkedin.com/jobs/view/4082894475/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=wfe2M%2B8z4y7NvaiKVHH1LQ%3D%3D&trackingId=HgO9JG13sFUnKJkXQSUZRQ%3D%3D&trk=flagship3_search_srp_jobs 

Importante Empresa en Costa Rica

Descripción del puesto: Una empresa líder en Costa Rica busca un electricista capacitado para instalaciones y mantenimiento de sistemas eléctricos en diferentes tipos de construcciones. El puesto ofrece un salario competitivo, horarios flexibles y un ambiente laboral de apoyo.

Responsabilidades:

• Instalar, mantener y reparar sistemas eléctricos de baja y alta tensión.
• Diagnosticar y resolver problemas eléctricos.
• Instalar cableado eléctrico y realizar conexiones según los planos.
• Asegurarse de cumplir con las normativas eléctricas y de seguridad locales.

Requisitos:

• Experiencia previa como electricista.
• Conocimientos de sistemas eléctricos y normativas vigentes.
• Capacidad para trabajar de manera eficiente y resolver problemas técnicos.

Importante Empresa en Costa Rica

Descripción del puesto: Una empresa destacada en Costa Rica busca un plomero calificado para instalar y reparar sistemas de plomería en proyectos residenciales y comerciales. Ofrecemos un salario atractivo, flexibilidad de horario y un ambiente de trabajo colaborativo.

Responsabilidades:

• Realizar instalaciones de tuberías, desagües y sistemas de agua potable.
• Reparar y mantener sistemas de plomería en edificaciones.
• Identificar problemas y realizar reparaciones en tuberías y accesorios de plomería.
• Trabajar en cumplimiento con los estándares de seguridad y normativas locales.

Requisitos:

• Experiencia previa como plomero.
• Habilidad para identificar y solucionar problemas de plomería.
• Capacidad para trabajar de manera independiente o en equipo.

Importante Empresa en Costa Rica

Descripción del puesto: Una importante empresa en Costa Rica está contratando un carpintero con experiencia en fabricación, instalación y reparación de estructuras de madera. Ofrecemos un salario competitivo, flexibilidad de horario y un ambiente laboral que fomenta el crecimiento profesional.

Responsabilidades:

• Construir, instalar y reparar muebles, puertas y marcos de madera.
• Leer planos y trabajar de acuerdo con especificaciones técnicas.
• Realizar acabados en obras residenciales y comerciales.
• Mantener las herramientas y el área de trabajo en condiciones óptimas.

Requisitos:

• Experiencia previa en carpintería.
• Conocimientos en el uso de herramientas de carpintería.
• Atención a los detalles y habilidades para trabajar en equipo.

Overview:

Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to lead the digital transformation of the Food and Beverage (F&B) industry by offering a comprehensive Customer Retention Platform for Restaurants worldwide. By leveraging data from various channels such as food delivery, social media, and discovery platforms, we empower restaurants to maximise their business potential and achieve growth.

At Momos, our core principle is putting restaurants at the forefront of everything we do. Since day one, we have embedded the valuable feedback and input from our restaurant partners into our company culture and product design. This collaborative approach has been instrumental in creating a solution that truly meets the needs of the F&B industry. Today, we are proud to be trusted by over 2000 restaurants globally. If you have a passion for food and want to work for a mission-driven company that is actively shaping the future of the F&B industry, we would be thrilled to have you join our team.

About the role:

As a Customer Operations Associate for the US market, you are the de facto point-of-contact for our US customers, both new to Momos / on trial as well as existing, and looking to fully leverage Momos to solve their business challenges.

Our Customer Success team quickly adapts to customer needs to deliver a human and consultative support experience through creative problem-solving and a thorough knowledge of how Momos works.

• Develop deep knowledge of the Momos software and features, and how they function from setup to launch. You will have to be able to communicate technical information and be able to adapt to new updates, changes, and releases
• Act as the primary point of contact for clients, offering timely and effective support across various channels that merchants use to get in touch with our team (email, chat, and phone)
• Willingness to work in the US hours independently while ensuring high levels of customer service
• Answer how-to questions and help customers navigate a variety of tools within Momos while fully grasping the entire context of customers
• Conduct investigations and troubleshooting to resolve client issues, escalating complex cases to the appropriate teams when necessary
• Provide support and guidance to users across our customer base who use the Momos software
• Show composure, resilience, and flexibility as customer needs evolve and case volume changes
  
  

It would be delightful if the candidate is able to:

• Communicate thoughtful, customized solutions that help customers move forward and grow their business
• Collaborate with internal teams such as customer success, account managers, or sales teams and identify opportunities for existing customers to use more of our platform or services

Requirements

Mandatory skill set

• Problem-solving skills: ability to identify and solve complex problems in a timely and effective manner
• Critical thinking: ability to analyse information and situations, and make sound decisions based on available data
• Great command of English: Excellent written and verbal communication skills in English
• Collaborative: ability to work effectively in a team environment
• Technical proficiency: demonstrated ability to understand technical concepts and break them down into simpler terms
• Being organised: ability to manage multiple tasks and priorities effectively

Nice to haves

• Able to handle stressful situations: ability to remain calm and composed under pressure
• Attention to detail: meticulous attention to detail and accuracy in all aspects of work

Benefits

• Competitive salary and bonus scheme
• Private medical insurance
• Paid time off and a flexible working culture
• Opportunities for rapid career advancement
• A dynamic and inclusive company culture
• Access to the latest technology and tools for personal development
• Comprehensive onboarding program for new employees
• Employee recognition programs for outstanding performance
• Participation in industry conferences and events
• A supportive environment that encourages innovation and creativity

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4038100842/?alternateChannel=search&refId=ZZWrHQoSK1D%2F3PzSvHFSDg%3D%3D&trackingId=m8lS9hliHxeqfIbkwrN6PA%3D%3D&trk=d_flagship3_search_srp_jobs 

About the Company:

We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role involves providing exceptional customer service, resolving client inquiries, and supporting our users in maximizing the benefits of our SaaS products. The ideal candidate should have excellent communication skills, a problem-solving mindset, and a passion for technology.

Key Responsibilities:

• Customer Interaction: Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Problem Solving: Identify, analyze, and resolve customer issues related to our SaaS products.
• Product Knowledge: Maintain in-depth knowledge of our software's features, capabilities, and updates.
• Feedback Collection: Gather customer feedback and collaborate with the product team to enhance user experience.
• Documentation: Accurately document customer interactions and resolutions in the CRM system.
• Training and Support: Assist in creating training materials and guides for users.

Requirements:

• Education: High school diploma or equivalent; further education or certification in customer service is a plus.
• Experience: Minimum of 1-2 years in customer support, preferably in a SaaS or technology-related field.
• Language Skills: Fluency in English (both verbal and written) is essential.
• Technical Proficiency: Familiarity with CRM systems and practices; comfortable with technology and learning new software.
• Communication Skills: Excellent communication and interpersonal skills.
• Problem-Solving: Strong problem-solving skills and attention to detail.
• Availability: Willingness to work in shifts to cover different time zones.

APLICA AQUÍ: https://www.careers-page.com/capitalrecruit/job/QX7Y569Y?utm_medium=free_job_board&utm_source=linkedin 

Acerca del empleo

Our mission is to ensure our clients have all the tools needed to ThrAIve while at the same time building world-class customer experiences.

We help our clients by identifying the main customer pain points and highlighting straight forward solutions to these focus areas. Our customized solutions increase customer satisfaction, increase customer acquisition (boost revenue), and reduce contact center cost while significantly increasing performance.

Role Description

This is a full-time remote role for a Contact Center Agent - WFH at letsthraive. The Contact Center Agent will be responsible for handling customer inquiries, resolving issues, take advantage of product and service sales opportunities whenever possible. and providing excellent customer service. The role involves communicating effectively with customers through various channels, such as phone, email, and chat. Use defined scripts to sale and pivot and Meet the team's qualitative and quantitative objectives and KPIs.

Qualifications

• Strong communication skills and customer service orientation
• Ability to multitask, prioritize, and manage time efficiently
• Excellent problem-solving and conflict resolution abilities
• +1 year of experience in Sales or Customer Service (outbound/inbound)
• B2+ - C1 Level of English
• Computer, Monitor and Headset
• WFH space (quiet space, desk, chair)
• High-speed Internet (hard-wired)
• +1 year of experience in the Dental Industry is a PLUS

APLICA AQUI: 

https://www.linkedin.com/jobs/view/4062028781/?eBP=CwEAAAGS3tkvcXBkG0gW6m-X5NTNazb4apw4LG7XR1w_84ISp2cn2x7kXNmbmFfaN5JBmZPzpz3JfrLihU4KQTSsBiHzYNFKV_zLpJUxqB24BwLgwkmUzBB_ej9U3whK6aNSpadzv6Uve6_Dalq455EImh6SkJXUSYvRY51zoLHNAPiPQuWX5enUaqRuuZDa4f1gKAbYvrBpqekkufvUqgKUAAzYa-uR_DH4y_FOf22P8YJdMEndQL9sSqS0APLhobOrN9DEPedq1RtoxsjoSgb2P869aRT7V08OJAaSpIN7RhMloEVY3PMgU8rtgBZld41t0nON6JKqbO-Jsdhv53_zqez58El8ma92xpTuN09-IoF-d-4VJNBB2r2LkRC8ocXYzAZEgU3BvqxVpNnEoqLO7vEYUYdeWrlccpwDcfs1Ni16KEXNdDz04SB0S47HYJmQqm_PzCSIe-9rxlrFCEwrWNVyH8rXxexm61ryEIgSs9g0zVKWCUQJxQ0IC-OwV1yI7jEwfhlbI0_3iw&refId=xc4jOBQy1vAJoEDFrIuAAQ%3D%3D&trackingId=pYp3ugVwaQ3HDn%2Fp7QZP7w%3D%3D&trk=flagship3_search_srp_jobs

Job description

This job offers a local Costa Rican contract and to apply you should have residency in Costa Rica.

Become part of our famous TUI Destination Team as one of our Destination Services Sales Reps and use every day as an opportunity to make our guests smile and ‘live happy’.

ABOUT OUR OFFER
• A job in Service at TUI offers more than your basic salary which already starts from $4,425,000.00 CRC gross/year.
• Depending on your role commission earning will come on top. The more you sell, the more you earn.
• A company iPad & uniform are of course standard.
• Work week of 48 hours with 1 day off.
• 14 days of Holiday (on a full year) + we give you two extra days (on your Birthday and one Happy day)
• We pay you for all training days completed plus free access to our TUI Learning Hub, TUI Skills Academy & Language Lessons.
• Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub.
• Get involved with charity and sustainability initiatives like the TUI Care Foundation.
• Local permanent contracts offered.
• Year round and multiple permanent career development opportunities available.

ABOUT YOU
• A consistently happy colleague and great team player.
• A true people person - confident communicating and/or selling to international guests whilst remaining calm and empathic in a crisis or when problems for our guests occur.
• Willing to learn the demands of the job, the technology needed to do it and all about our incredible products & services.
• You are fully conversational in English and speak either German, Dutch and/or French.
• A driving license will be helpful.

ABOUT THE JOB
• You could be meeting, coordinating, advising, selling, and/or fixing more complex problems.
• You will be assisting any traditional guests with our online products & services.
• It all starts with you uncovering guests holiday needs and matching them with the right service solution and/or sales opportunities.
• You will be able to monitor and celebrate your success with regular sales target updates and guest feedback results for service provided at the airport, service in your hotels and how well you have ‘solved on the spot’.
• You will learn more about all TUI Destination Team job roles as we identify and match your skills to the most suitable jobs throughout your recruitment experience.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

APLICA AQUÍ: https://careers.tuigroup.com/en/job/liberia/sales-rep-costa-rica-local-residents/2937/15911652416?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic