Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Descripción del puesto: Buscamos un pasante para nuestro equipo de servicio al cliente en Costa Rica. Esta posición es ideal para aquellos que buscan adquirir experiencia en la gestión de clientes, resolución de consultas y mejora continua en la experiencia del usuario. Ofrecemos apoyo económico, flexibilidad de horario y un ambiente de trabajo positivo.

Responsabilidades:

• Asistir en la atención de consultas y solicitudes de los clientes.
• Colaborar en la resolución de problemas y seguimiento de casos.
• Contribuir en la actualización de bases de datos y registros de clientes.
• Apoyar en la creación de estrategias para mejorar la satisfacción del cliente.
• Participar en la elaboración de informes de desempeño.

Requisitos:

• Estudiante o recién graduado en Administración, Comunicación, o afines.
• Excelentes habilidades de comunicación y atención al cliente.
• Actitud positiva y proactiva para resolver problemas.

Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

Our client, a company that is growing rapidly, is looking for account executives to onboard new customers, provide

them with support, and help them succeed. You will play a vital role in ensuring customer satisfaction by

fostering strong relationships, being responsive to customer needs, and adapting to the ever-changing

landscape of our fast-paced, fast-growing startup. This position is integral to helping them deliver a seamless

experience with their AI receptionist.

Responsibilities:

• Onboard new customers: Guide new customers through the onboarding process, ensuring a smoothtransition to using their AI receptionist service. Set up accounts, configure customer preferences, and assist with the initial setup and testing of their AI receptionist
• Test customer AI receptionists: Test calling each customer's AI receptionist, ensuring it meets high standardsof accuracy and functionality. Provide feedback and make adjustments as necessary
• Provide ongoing customer support: Serve as the main point of contact for customers, addressing their questions, troubleshooting issues, and coordinating solutions with the support team. Maintain a high level of customer satisfaction
• Manage customer success: Regularly check in with customers to ensure they are achieving their desired outcomes. Proactively address any issues and identify opportunities for improvements or upgrades
• Develop strong customer relationships: Build and maintain relationships with customers to better understand their needs and goals, fostering trust and encouraging long-term customer retention
• Facilitate email and SMS communication: Send and respond to customer emails and SMS messages in a timely and professional manner. Ensure all communications are clear, concise, and customer-focused
• Adapt to a fast-paced environment: Be flexible and willing to adjust processes and strategies as needed to meet the demands of a rapidly growing startup

Requirements

• Specific Skills:
• Experience in customer service, customer success, or account management, ideally within a startup or fast-growing company
• Excellent communication skills, both written and verbal, with proficiency in email and SMS communication
• Strong attention to detail, particularly when testing and troubleshooting AI systems
• Ability to learn quickly and adapt to new technologies and processes
• Basic technical troubleshooting skills and familiarity customer service software are a plus
• Personal Characteristics:
• Customer-oriented with a passion for helping others succeed
• Proactive and solutions-oriented, with a positive attitude toward solving challenges
• Highly organized, reliable, and able to manage multiple tasks simultaneously
• Empathetic and patient, with the ability to remain calm under pressure
• Growth mindset, eager to learn and take on new responsibilities as the company evolves
• Comfortable with ambiguity: as requirements change, we value a willingness to adapt and make decisions even when there is uncertainty

Benefits

• Competive salary paid in USD: 800 - 1300 USD
• Work From Home
• Flexible Hours: can work EST or PST time
• Professional development opportunities
• A vibrant, creative work culture

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4052385265/?alternateChannel=search&refId=mD3xUmyl3pLMtyBTi8tH4A%3D%3D&trackingId=EmkErZi1n7UYp6lBYKMQOQ%3D%3D&trk=d_flagship3_search_srp_jobs 

About the Company:

We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations.

Job Overview:

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Agent. This role involves providing exceptional customer service, resolving client inquiries, and supporting our users in maximizing the benefits of our SaaS products. The ideal candidate should have excellent communication skills, a problem-solving mindset, and a passion for technology.

Key Responsibilities:

• Customer Interaction: Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
• Problem Solving: Identify, analyze, and resolve customer issues related to our SaaS products.
• Product Knowledge: Maintain in-depth knowledge of our software's features, capabilities, and updates.
• Feedback Collection: Gather customer feedback and collaborate with the product team to enhance user experience.
• Documentation: Accurately document customer interactions and resolutions in the CRM system.
• Training and Support: Assist in creating training materials and guides for users.

Requirements:

• Education: High school diploma or equivalent; further education or certification in customer service is a plus.
• Experience: Minimum of 1-2 years in customer support, preferably in a SaaS or technology-related field.
• Language Skills: Fluency in English (both verbal and written) is essential.
• Technical Proficiency: Familiarity with CRM systems and practices; comfortable with technology and learning new software.
• Communication Skills: Excellent communication and interpersonal skills.
• Problem-Solving: Strong problem-solving skills and attention to detail.
• Availability: Willingness to work in shifts to cover different time zones.

APLICA AQUÍ: https://www.careers-page.com/capitalrecruit/job/QX7Y569Y?utm_medium=free_job_board&utm_source=linkedin 

As a Gaming Support Agent at 5CA, you'll handle customer support issues for an assigned game studio. You'll help players with account and technical issues and resolve purchase- and gameplay-related queries. You'll work with a team of agents under the guidance of a Team Lead and an Operations Manager and take assisted training modules that help you grow, develop, and improve your skills as you work. You'll stay on top of the client's newest projects and updates, as well as past releases and branding, and help their players continue enjoying the games they love.

About You

• You speak English at an advanced level (minimum C1).
• You are located in Nicaragua, Guatemala, or El Salvador.
• You have in-depth gaming knowledge and love anything related to video games
• You own a PS4, PS5, Xbox Series S/X, or a modern gaming PC/laptop
• You are a fast learner, take initiative and excel at troubleshooting
• You have a dedicated quiet workspace located within your residence
• (Optional) Experience in a Customer service environment is a plus.

Technical Requirements

A minimum internet speed of 10 Mb/s download and 10 Mb/s upload with Latency <200ms, internationally

• A minimum of 16 GB RAM
• A 64-bit version of Windows 10 or newer
• An Intel Core i3-10105F or other with better/similar performance (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above).
• A GTX 1050 Ti GPU or better/similar.
• 2 Monitors with a minimum of 1440x900 resolution, and a minimum of 19" in size.
• A smartphone usable for two-factor authentication that runs at least:

• Android 8.0 or newer
• Apple iOS 15.0 or newer

What we offer:

• The flexibility to work 100% remotely with no wasted commute time and travel costs
• A position at a fast-paced international company with ambitious gaming, e-commerce, and tech clients
• A casual, diverse, and inclusive culture with people from 80+ countries, speaking 25+ languages - where we celebrate everyone's uniqueness
• Innovative digital tools and comprehensive training, with access to our library of online training courses
• Various learning and career development initiatives throughout the year
• Fun employee engagement activities and participation in 5CA employee-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few

About 5CA

We are a remote-first CX company working with passionate agents worldwide. Founded in 1998, we represent some of the biggest names in gaming and tech and level up their customer and player experience.

Our community is full of digital natives and gamers that troubleshoot with care for the brands they love, from home, in their languages. We work with people from all cultures and backgrounds and champion diversity and inclusion in all we do.

By sending your application, you understand that your data will be stored in our recruitment database. Your data will be held and used by 5CA primarily for the purposes of considering your application and your suitability for employment with us and will generally be kept for one year, unless we need to keep your data longer.

• As part of this recruitment process, 5CA may conduct a screening activity on your publicly available social media accounts registered on Twitter, Linked-In, Facebook and Instagram. For further details, please refer to our privacy policy.

APLICA AQUÍ: https://jobs.5ca.com/jobs?gh_jid=4464023101&gh_src=d4e70432teu 

Este es un puesto de trabajo remoto.

¿Eres amante de los viajes? ¿Sueñas con un negocio propio que combine libertad y una pasión por explorar el mundo? Únete como Planificador y Coordinador de Vacaciones Remoto en una emocionante oportunidad de negocio virtual.

Beneficios de la Posición:

• Sin experiencia previa necesaria: Ofrecemos capacitación completa, certificación y un sitio web para que comiences con confianza.
• Horarios flexibles: Opciones de tiempo parcial o tiempo completo, adaptándose a tu estilo de vida.
• Comisiones sin límite: Posibilidad de ingresos altos gracias a un esquema basado en comisiones.
• Herramientas innovadoras: Contamos con software recientemente lanzado que supera en rendimiento y precios a los competidores.
• Asociación con una agencia galardonada: Más de setenta años de experiencia respaldan esta oportunidad, brindándote credibilidad y apoyo constante.
  
  

Habilidades Necesarias:

• Proactividad: Capacidad para anticiparse a las necesidades de los clientes y mantenerse actualizado con las tendencias de viaje.
• Compromiso y responsabilidad: Enfocado en cumplir con altos estándares de servicio y seguimiento.
• Comunicación interpersonal: Habilidad para conectar con los clientes y entender sus deseos y expectativas.
• Organización y atención al detalle: Gestión precisa de múltiples reservas y elementos del viaje.
• Conocimientos en ventas y marketing: Oportunidad de aprender sobre marketing, redes sociales y habilidades de ventas para captar clientes y promocionar paquetes de manera efectiva.
  
  

Responsabilidades:

• Atención directa al cliente: Brindar una experiencia personalizada desde la planificación hasta la finalización del viaje.
• Gestión de viajes y reservas: Crear itinerarios únicos y detallados que cumplan con los deseos y expectativas de los clientes.
• Desarrollo de habilidades en marketing y redes sociales: Aprender técnicas efectivas para promocionar servicios y alcanzar nuevas audiencias.
  
  

Si tienes una pasión por viajar, eres responsable, comprometido y te entusiasma ayudar a otros a crear experiencias inolvidables, ¡este es el momento de unirte como Planificador y Coordinador de Vacaciones Remoto!

APLICA AQUÍ: https://garilostravel.zohorecruit.com/jobs/Careers/785602000000670654/Planificador-y-Coordinador-de-Vacaciones-Remoto?source=LinkedIn-Basic&embedsource=LinkedIn%2BLimited%2BListings 

Libertex Group Overview

Established in 1997, the Libertex Group is an international powerhouse with over 25 years of financial markets expertise.

Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of Libertex, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others.

Libertex is the Official Online Trading Partner of FC Bayern, bringing the exciting worlds of football and trading together.

The Libertex Group in Numbers:

• 25+ Years of fintech experience

• 3M+ clients worldwide

• 700+ employees

• 40+ international awards (for Libertex)

• 300+ tradable assets (through Libertex)

The Libertex Group is constantly driven by a single passionate purpose - to tirelessly work on developing amazing fintech for people who simply want to have ‘more' in their lives.

Job Overview

Customer Success Advisors should help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their trading positions.

Main Responsibilities

• Assist clients worldwide through live support
• Answer emails, assist with opening of client accounts, amend existing accounts, maintain client records
• Demonstrate impeccable telephone etiquette and management
• Handle back-office queries
• Support clients with technical and troubleshooting issues
• Report to the management
• Deal with all departments to resolve issues
• Provide support and troubleshooting on Libertex and MT4 Trading Platforms
• Liaise with the Compliance Officer regarding complaints and approval of accounts
• Provide all relevant information to clients regarding documents and materials for becoming a client
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Contributing to team effort by achieving targeted results

Requirements

• Degree in Business Studies or any other related field
• Previous experience in a similar position will be considered as a major advantage
• Spanish (Native), English (intermediate and higher)
• Knowledge of any other languages will be considered as an advantage
• Excellent spoken and written communication skills
• Ability to work efficiently under pressure
• Excellent computer skills (Microsoft Excel and Word)
• Stable internet connection (100mb and more)
• Ability to work with flexible schedule including work on weekends

Benefits

• Monthly bonuses based on performance
• 21 working days annual leave
• Udemy Business unlimited membership
• Corporate events and team building activities
• Professional and personal development opportunities in a fast-growing environment

APLICA AQUÍ: https://apply.workable.com/libertexgroup/j/D5C8B65B82/ 

Acerca del empleo

People residing in Venezuela, Colombia, Argentina, Ecuador, Peru, and Nicaragua

Work Schedule: Monday-Friday, 9 am - 5 pm EST

Language: Fluent written and spoken English (C1/C2)

About Us:

We build remote teams for businesses across industries. Our main values are ACTION, CARE, OUTSTANDING, DEPENDABILITY, and ENERGY.

The Role:

We are seeking motivated and problem-solving Customer Service Representatives to join our dynamic team. This role involves providing timely and accurate support to our client’s customers through various channels, including chat, email, and ticketing systems. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a strong commitment to customer satisfaction.

You’ll have success here if you value clear processes and feel qualified to do the following:

• Respond to customer inquiries and provide assistance via live chat, email, and ticketing systems.
• Resolve customer issues and concerns in a professional and timely manner.
• Accurately document customer interactions and maintain detailed records in our customer service database.
• Collaborate with other team members to escalate complex issues and ensure timely resolution.
• Proactively identify trends or recurring issues and suggest improvements to enhance the customer experience.
• Maintain a positive and empathetic attitude while interacting with customers.
• Adhere to company policies and procedures regarding customer interactions and data privacy.
• Keep up-to-date with product knowledge and updates to effectively address customer inquiries.
• Provide feedback to the management team on customer trends, product issues, and process improvements.
• Assist with additional customer service tasks and projects as needed.
• Receive inbound calls and follow up on clients when needed.

Our projects could include only some of the functions listed, as well as additional ones not listed here.

Requirements:

• C1/C2 English and Spanish writing and speaking skills.
• At least 1 year of experience in administrative roles, preferably remote.
• Graduated (or soon to graduate) with a college degree.
• A quiet home office with a desk and office chair.
• Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
• A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
• Access to a backup place of work in case they suffer a power cut or internet failure, as well as a secondary backup internet option (mobile hotspot, Multibam, WiPod, etc.)

We value relevant work experience and 'hard' skills, but we also look for smart people who possess the soft skills that will make them successful as remote team members, such as hard-working, good communication, punctuality, common sense, fast learning, initiative, orientation to detail, professionalism, positive attitude, consistency, reliability, and honesty.

Pay & Benefits:

• Our pay rate: is $4/hr (approx $670-704/month).
• Pay rate increases by US$1/hr with each anniversary working with the same Client.
• Ongoing pay rate increments annually.
• Discretionary client bonuses (most of our clients award annual bonuses to their team members).

Full-time client placements also allow you to enjoy the following benefits:

• Most US federal holidays as paid time off
• 4 days paid time off (most of our clients provide even more PTO days).
• Monthly stipend for medical insurance (after an induction period).
• Birthday/Anniversary bonuses.
• Gym/Wellness allowance.
• Unlimited online fitness classes with our online personal training partner.
• Invites to our annual Christmas parties and other in-person or online gatherings.

Apply now! https://apply.workable.com/valatam/j/F84E8DC972/apply/ 

Acerca del empleo

Libertex Group Overview

Established in 1997, the Libertex Group is an international powerhouse with over 25 years of financial markets expertise.

Over the years, the Libertex Group has helped shape the online trading industry by merging together innovative technology, market movements and digital trends. This was made possible with the introduction of Libertex, the multi-awarded online trading platform with which anyone can access the market and invest in stocks or trade CFDs with underlying assets being commodities, Forex, ETFs, cryptocurrencies, and others. Libertex is the Official Online Trading Partner of FC Bayern, bringing the exciting worlds of football and trading together.

The Libertex Group in Numbers:

• 25+ Years of fintech experience
• 3M+ clients worldwide
• 700+ employees
• 40+ international awards (for Libertex)
• 300+ tradable assets (through Libertex)

The Libertex Group is constantly driven by a single passionate purpose - to tirelessly work on developing amazing fintech for people who simply want to have ‘more' in their lives.

Job Overview.

Customer Success Advisors should help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their trading positions.

Main Responsibilities

• Assist clients worldwide through live support
• Answer emails, assist with opening of client accounts, amend existing accounts, maintain client records
• Demonstrate impeccable telephone etiquette and management
• Handle back-office queries
• Support clients with technical and troubleshooting issues
• Report to the management
• Deal with all departments to resolve issues
• Provide support and troubleshooting on Libertex and MT4 Trading Platforms
• Liaise with the Compliance Officer regarding complaints and approval of accounts
• Provide all relevant information to clients regarding documents and materials for becoming a client
• Handling client inquiries appropriately and ensuring that high level service is provided
• Promoting available products and services to clients
• Developing and maintaining excellent relationships with prospective and existing clients
• Contributing to team effort by achieving targeted results

Requirements

• Degree in Business Studies or any other related field
• Previous experience in a similar position will be considered as a major advantage
• Spanish (Native), English (intermediate and higher)
• Knowledge of any other languages will be considered as an advantage
• Excellent spoken and written communication skills
• Ability to work efficiently under pressure
• Excellent computer skills (Microsoft Excel and Word)
• Stable internet connection (100mb and more)
• Ability to work with flexible schedule including work on weekends

Benefits

• Monthly bonuses based on performance
• 21 working days annual leave
• Udemy Business unlimited membership
• Corporate events and team building activities
• Professional and personal development opportunities in a fast-growing environment

APLICA AQUI:

https://apply.workable.com/libertexgroup/j/D5C8B65B82/ 

¿Estás listo para despegar hacia nuevas alturas en el emocionante mundo de la aviación en Perú? Como líder indiscutible en servicios aeroportuarios a nivel global, en Swissport Perú ofrecemos asistencia en tierra y atención a millones de pasajeros cada año. Nuestra misión es clara y ambiciosa: "Proporcionar soluciones innovadoras y personalizadas en la industria de la aviación para garantizar una experiencia excepcional para nuestros clientes". En Swissport Perú, creemos fervientemente en el poder de nuestro equipo. Nos inspiran y nos guían nuestros valores fundamentales: mostrar dedicación, hacer lo correcto y alcanzar el éxito juntos como equipo. ¡Y ahora es tu oportunidad de unirte a nosotros! Estamos buscando personas apasionadas y comprometidas que compartan nuestra visión y quieran formar parte de esta emocionante aventura en varias ubicaciones a lo largo y ancho de nuestro hermoso país. ¡Únete a nosotros y juntos conquistaremos los cielos!

Resumen del trabajo

El Agente de Servicio al Pasajero es el encargado de realizar el Check-in a los pasajeros y el embarque brindándoles una adecuada atención y servicio

Sus actividades:
• Atender los requerimientos del pasajero de manera eficiente, con calidad y cordialidad tanto en los mostradores, sala de embarque, despacho y recepción del vuelo.
• Embarcar y desembarcar a los pasajeros de los vuelos.
• Conocer y aplicar los procedimientos Operativos y de Emergencia.
• Estar al día en los cursos que la aerolínea indique para su capacitación.
• Reportar al Team Leader a cargo de cualquier incidente que se presente durante la preparación del vuelo y durante la operación.
• Lograr que la atención de los pasajeros sea rápida, eficiente y expedita.
• Otras funciones inherentes al cargo.

Su perfil
• Experiencia de 1 año en atención al cliente.
• Disponibilidad para laborar en horarios rotativos.
• Contar con estudios técnicos en Aviación comercial, Turismo, o carreras afines.
• Inglés Intermedio.
• Residir en zonas aledañas al Aeropuerto.

Qué le ofrecemos
• Ingreso a planilla desde el día 1 con todos los beneficios de ley.
• Movilidad de ida y retorno.
• Tarjeta de Alimentos.

En Swissport, creemos en la diversidad, la igualdad de oportunidades y el poder de nuestros valores para impulsar nuestro éxito. Nos comprometemos a ofrecer un lugar de trabajo que fomente la inclusión y en el que todos los solicitantes cualificados serán tenidos en cuenta para el empleo sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o condición de veterano.

APLICA AQUÍ: https://www.linkedin.com/jobs/view/customer-services-agent-at-swissport-4055902583/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic&originalSubdomain=pe 

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

WHAT’S IN IT FOR YOU?

· A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with

· Endless career opportunities and clear paths for career development

· A competitive salary

· Inclusive perks and benefits

· Opportunity for monthly performance incentives · Any site-specific fun things (great cafeteria, wellness area etc.) · Any region-specific fun things

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts

This role is the perfect opportunity for someone considering a career in customer services in the finance/ banking sector.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM: · List of criteria including background

· Education needed

· Availability needed

· Background clearance etc.

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

Location:
Honduras - San Pedro Sula

Language Requirements:
English

Time Type:
Full time

APLICA AQUÍ: https://apply.concentrix.com/global/en/job/R1460557/Customer-Service-Advisors-Honduras-2024?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. 

Our Core Values are:
• Creativity: Make it simple, lead the change.
• Commitment: Aim for better, impact for the good.
• Connection: Share experiences, grow together

Job Summary

As a Customer Service Representative, you will deliver great experiences every day for some of the world’s best-known brands. Not only do you get to be part of an organization that encourages every team member to Learn, Lead & Grow, but you get major perks and discounts.

Skills
• Want to drive customer satisfaction through voice, chat, and/or email communications
• Have the ability to multi-task and navigate through multiple systems
• Are eager to advance their career with a reliable company
• Problem solve with a can-do attitude
• Enjoy working with a team as well as independently
• Are 18+ years of age
• Have a high school diploma (higher education preferred)

Benefits

Our Benefit Alliances, a key component of our Life Balance programs designed to enhance your overall well-being and work-life harmony. Through strategic partnerships with a variety of businesses, our associates enjoy exclusive promotions and special pricing on a range of products and services. Whether it's discounts on fitness memberships, dining, travel, or wellness products, these alliances offer valuable perks to make your everyday life more enjoyable and affordable. Take advantage of these benefits as part of our commitment to support your personal and professional growth.

APLICA AQUÍ: https://jobs.foundever.com/job/Panama-Customer-Services-Agent-Pana/1107406600/?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

¡Estamos contratando! 

Requisitos:

• Experiencia mínima de 1 año y 6 meses en Call Center gestionando llamadas entrantes.
• Graduado en Administración, Finanzas, Mercadeo o Ingeniería Industrial.
• Habilidad comprobada en ventas, con enfoque en resultados y satisfacción del cliente.
• Excelentes habilidades de comunicación verbal y escrita.

Beneficios:

• Salario competitivo.
• Oportunidades de desarrollo profesional.
• Ambiente de trabajo dinámico

Envía tu CV:

atracciondetalento@excellencecons.com 

Ofiplaza El Retiro, Managua, Nicaragua

The Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Type:  Full-Time 

Location: City Center (Churchill)

WHAT’S IN IT FOR YOU?

• A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development 
• A competitive salary 
• Inclusive perks and benefits 
• Opportunity for monthly performance incentives 
• Located near a mall (Acropolis Center // Plaza Central)
• Near the metro station: Juan Ulises Garcia Saleta (John F. Kennedy)

WHAT YOU WANT MATTERS TO US

Think about making a check list with all the things that would make you feel good at work. Does your check list have met a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.

This role is the perfect opportunity for someone considering a career in the customer services field, going from Insurance, Sales and Tech Support.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

TO BECOME A PART OF OUR TEAM:

• Highschool Diploma (if applicable)
• Dominican ID or Work Permit (+6 month validity)
• Curriculum
• Experience (preferred not required)
• Drug test (Standard)
• Background Check (International and National)
• Intermediate to advanced English level

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Location:  San Isidro

WHAT’S IN IT FOR YOU?

• A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development 
• A competitive salary 
• Inclusive perks and benefits 
• Opportunity for monthly performance incentives 
• Located inside of a Free Zone, providing you with a great security system.
• Able to take advantage of all the stores and supermarkets nearby: Food courts, stores, coffee shops, majority of them with a awesome delivery system,  gym, banks, etc.

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts

This role is the perfect opportunity for someone considering a career in customer services in the field, going from Insurance to Tech support services.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

TO BECOME A PART OF OUR TEAM:

• High school Diploma (If applicable)
• Dominican ID or Work Permit (+6 months validity)
• Curriculum
• Experience (preferred not required)
• Intermediate to advanced English Level (B2)
• Bi-lingual candidates desired (English/Spanish)
• Drug test (Standard)
• Background (International and National)

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions. 

The Customer Service Representative position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Type:  Full-Time 

Location: Galería 360

WHAT’S IN IT FOR YOU?

• A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with endless career opportunities and clear paths for career development 
• A competitive salary 
• Inclusive perks and benefits 
• Opportunity for monthly performance incentives 
• Located in a mall, giving you the benefits of being near everything (stores, coffee shops, food courts, gym’s, pharmacies, banks, supermarket)
• Near the metro station, close to Agora Mall

WHAT YOU WANT MATTERS TO US

Think about making a check list with all of the things that would make you feel good at work. Does your check list have met a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.

This role is the perfect opportunity for someone considering a career in the customer services field, going from Insurance to Banking services.

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role. 

TO BECOME A PART OF OUR TEAM:

• High School Diploma (if applicable)
• Dominican ID or Work Permit (+6 months validity)
• Curriculum
• Experience (preferred not required)
• Drug test (Standard)
• Background Check (International and National)
• Intermediate to advanced English level

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home. 

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.