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122 trabajos encontrados
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CLIENT SUCCESS MANAGER

Publicado: 2025-03-31 21:38:20

About Proppel

We connect LATAM talent with remote work opportunities in the most exciting companies worldwide.

If you're looking for the opportunity to develop your skills and work with some of the best and most exciting companies around the world, Proppel can help.

Our headquarters are in London, UK, and we're looking for top-tier talent in LATAM to support our clients.

 

Note: This is a role to join our team at Proppel, not for our clients.

 

Who we’re looking for

We are looking for an experienced and ambitious Client Success Manager to join our team. In this role, you will be the primary liaison between our clients and our recruitment team, ensuring seamless service delivery, client satisfaction, and long-term partnerships.

 

Responsibilities

  • Client Relationship Management: Develop and maintain strong relationships with clients, ensuring their hiring needs are met efficiently.
  • Onboarding & Support: Guide new clients through our recruitment process, ensuring a smooth and seamless experience.
  • Consultative Approach: Understand clients’ hiring goals, company culture, and business objectives to provide advice and
  • Client Success + Recruitment Coordination: Providing the recruitment team with precise and detailed information about our client’s needs, to ensure they can deliver exceptional talent.
  • Problem-Solving: Address any client concerns, proactively identify challenges, and implement solutions to enhance satisfaction.
  • Retention & Engagement: Conduct regular check-ins, feedback sessions, and request testimonials from clients to ensure long-term client success.
  • Market Insights: Provide clients with industry trends, salary benchmarks, and hiring best practices to support their recruitment strategies.
  • Performance Tracking: Monitor key success metrics, including client retention, placement success rates, and satisfaction scores, as well as monitoring the performance of the Client Success team.
  • Upselling & Expansion: Identify opportunities to offer additional recruitment services for other roles, or any other services we can provide.
  • Client Success Team Management: Manage our Client Success Executive and make sure they’re delivering exceptional work for our clients.

 

Requirements

  • Proven experience in client success, account management or sales in the Recruitment ecosystem, preferrably across the LATAM-US remote market.
  • Recruitment Agency experience is preferred.
  • Strong understanding of the recruitment lifecycle and talent acquisition strategies.
  • Excellent communication, negotiation, and problem-solving skills.
  • Ability to manage multiple clients and prioritize tasks effectively.
  • A results-driven mindset with a passion for client satisfaction and business growth.

 

Benefits

  • Competitive salary in USD.
  • Permanent fully remote opportunity.
  • Ongoing training and development, clear career paths.
  • 25 days of PTO per year, including a portion of your Local Holidays.
  • Transparent monthly commissions.

 

Notes

  • You are applying to work with an international company. Make sure your CV is in English, otherwise your application can't be considered.
  • The video requested is optional. However, we watch every video uploaded so it will give you an advantage if you decide to upload it.

 

APPLY HERE: https://apply.workable.com/proppel/j/2EA4FD2988/apply/ 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
PROPPEL

MARKETING ASSISTANT (BIL)
Publicado: 2025-03-31 21:35:50

We are seeking a dynamic and detail-oriented Marketing Specialist to join our team. The ideal candidate will be responsible for coordinating marketing initiatives, analyzing campaign performance, and supporting the development and execution of marketing strategies. This role requires a strong understanding of digital marketing tactics, excellent organizational skills, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities:

    • Social Media Management: Develop and execute comprehensive social media strategies aligned with company goals. Curate and create engaging content, ensuring brand consistency across all platforms. Monitor trends and conversations to capitalize on opportunities and manage community interactions effectively.
    • Email Marketing and SMS Marketing: Plan, execute, and optimize targeted email marketing campaigns to nurture leads and engage clients. Develop and implement SMS marketing strategies, ensuring compliance with regulations. Utilize analytics to measure campaign effectiveness and iterate for continuous improvement.
    • Client Reviews and Testimonials Collection: Implement strategies to gather client reviews and testimonials, leveraging satisfied clients for positive brand reinforcement. Collaborate with the customer service team to identify and showcase client success stories.
    • Client Engagement Monitoring and Interaction: Utilize analytics tools to track and analyze client engagement across various digital touchpoints. Foster meaningful interactions with clients, addressing inquiries, and proactively engaging in relevant conversations.
    • Creating Marketing Creatives and Scripting: Design visually stunning and on-brand marketing creatives for various digital channels. Develop persuasive and impactful scripts for marketing campaigns, ensuring a consistent brand voice.


Requirements

  • PProven experience as a social media manager or digital marketing roles, demonstrating successful campaign execution and optimization.
  • Strong proficiency in marketing tools and familiarity with marketing automation platforms.
  • Proficiency in using social media management tools, email marketing platforms, and analytics.
  • Strong creative portfolio showcasing successful campaigns and visually appealing creatives.
  • Ability to work collaboratively in a team and cross-functional environment
  • Excellent copywriting skills with a keen eye for detail and creativity.
  • Exceptional organizational and time-management skills
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.


System and Work Setup Requirements:

    • A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
    • Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
    • Headset/earphone with noise cancellation and webcam at 720p or higher resolution
    • A designated, quiet, and well-organized workspace free from distractions to facilitate focused work


Benefits

  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Allowance
  • Retirement Fund
  • Paid US holidays
  • Paid Vacation and Sick Leaves

APPLY HERE: https://www.linkedin.com/jobs/view/4193256698/?alternateChannel=search&refId=EYe3oEavNAzx1oE7txPEGw%3D%3D&trackingId=EHUgNmoQN4MwM5jmWDUksg%3D%3D&trk=d_flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
BERRY VIRTUAL

CUSTOMER SERVICE MANAGER (WORK FROM HOME)
Publicado: 2025-03-31 21:31:13

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

 

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

 

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

 

 

Who’s building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

 

 

What we’re looking for:

The Customer Service Manager will oversee the customer support operations, ensuring high levels of customer satisfaction and efficient resolution of inquiries and issues. This role requires excellent leadership skills and a customer-centric approach.

 

Responsibilities—what you'll do:

  • Team Leadership: Lead and manage the customer service team, providing guidance, training, and support to ensure high performance and professional development.
  • Customer Support: Oversee the handling of customer inquiries, issues, and complaints, ensuring timely and effective resolution.
  • Performance Monitoring: Develop and implement key performance indicators (KPIs) to measure team performance and customer satisfaction.
  • Process Improvement: Identify areas for improvement in customer service processes and implement strategies to enhance efficiency and effectiveness.
  • Customer Feedback: Collect and analyze customer feedback to identify trends and areas for service improvement.
  • Collaboration: Work closely with other departments, including sales, product development, and marketing, to ensure a cohesive approach to customer service.
  • Escalation Management: Handle escalated customer issues and complaints, ensuring they are resolved satisfactorily.
  • Reporting: Prepare regular reports on customer service performance, trends, and areas for improvement.

 

 

Requirements:

  • Bachelor's degree in Hospitality, Business, Marketing, or a related field
  • Minimum of 3-5 years experience in customer service, with at least 2 years in a managerial role
  • Customer-centric with a focus on delivering exceptional service
  • Strong problem-solving and conflict resolution abilities.
  • Strong interpersonal and communication skills
  • Familiarity with CRM systems
  • Fully fluent in English
  • Skilled in the use of apps and technology
  • Ability to commit long-term and full-time
  • Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
  • This position is for serious, career-oriented candidates

 

 

Other qualities we look for:

  • Track record of success at work or in school
  • An ability to solve complex problems with minimal guidance
  • Experience in high performance work or school environments
  • Willingness to work hard and persevere
  • Intellectual curiosity and resourcefulness
  • Professionalism

 

 

What we offer:

  • Best salaries in the industry
  • Permanent ability to work from anywhere in the world
  • Opportunities for growth and advancement
  • A fast-paced and collaborative environment
  • Warm and friendly company culture
  • Full benefits

 

 

Benefits at Persona:

  • Health insurance
  • Unlimited paid time off (paid sick and vacation leaves)
  • Annual bonuses based on performance
  • Monthly tech allowance
  • Opportunity to be paid in your currency of choice
  • Others depending on seniority

 

 

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

 

 

In case you or any exceptional people you know are exploring other roles, our rapidly growing company is also looking for new team members with backgrounds in administration, bookkeeping, accounting, finance, project management, operations, recruiting, human resources, content writing, social media management, research, executive assistance, customer service, customer support, technical support, data management, video editing, sales, account management, marketing, and design.

 

 

Visit our website for more information: https://www.personatalent.com/

 

APPLY HERE: https://tally.so/r/mVN9eE 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
PERSONA

CLIENT ADVOCATE (CLIENT SUCCESS MANAGER)
Publicado: 2025-03-31 21:29:18

About Us

We are a leading marketing agency specializing in e-commerce businesses. We help online brands grow through innovative marketing strategies, data-driven decision-making, and expert campaign execution. We are looking for a highly motivated and strategic individual to join our team as a Client Advocate, a hybrid role that blends e-commerce marketing strategy, project management, and client relationship management. This position is ideal for a versatile professional who thrives in a fast-paced environment, excels at building relationships, and is passionate about driving impactful marketing initiatives for online sales growth.

Role Overview

The Client Advocate will work closely with the agency's Chief Strategy Officer to develop comprehensive marketing strategies and roadmaps for our e-commerce clients. This individual will be responsible for the execution and continuous monitoring of these roadmaps, ensuring strategic alignment with client objectives. They will oversee marketing initiatives and projects, and ensure customer success by coordinating with specialists responsible for marketing execution. Note: This is a remote position requiring excellent communication with a quick response time.

Key Responsibilities

As a Client Advocate, you will serve as a key liaison between the agency and our e-commerce clients, ensuring their marketing goals are met through strategic collaboration and execution.

Client Strategy & Execution

  • Work under the guidance of our Chief Strategy Officer to understand your assigned clients’ business needs and translate them into actionable marketing strategies and roadmaps.
  • Execute and monitor marketing roadmaps, ensuring alignment with business goals and performance benchmarks.
  • Lead meetings between the agency team and clients, ensuring alignment on strategic initiatives, priorities, and deliverables.
  • Act as the primary decision driver, facilitating discussions and guiding stakeholders toward actionable solutions
  • Liaise with ad buyers, email specialists, and other marketing professionals to ensure that campaign execution aligns with the client's strategic roadmap and performance goals.
  • Analyze key performance indicators (KPIs), interpret data trends and review financial reports as needed to refine marketing strategies and improve sales performance.
  • Collaborate with agency internal teams, clients and any 3rd party resources directed by the clients to ensure that all marketing initiatives align with the overall strategy.
  • Conduct market research and competitive analysis to identify trends, opportunities, and gaps in the e-commerce space.

Client Project & Account Management

  • Serve as the primary advocate for your assigned clients within the agency, ensuring that their marketing initiatives are executed effectively and delivering results.
  • Develop and maintain detailed project plans, budgets, and resource allocation strategies.
  • Coordinate cross-functional teams, including creative, content, and performance marketing professionals, to achieve project goals.
  • Identify and mitigate potential risks, ensuring seamless project execution.

Client Engagement & Success

  • Act as the primary agency representative for assigned clients, proactively managing relationships to foster trust, satisfaction, and long-term success.
  • Develop strong relationships by understanding client needs, challenges, and business objectives.
  • Accumulate and expend political capital within client organizations to influence key decisions and drive long-term success.
  • Conduct regular check-ins and performance reviews with clients to discuss marketing campaign progress and identify areas for improvement.
  • Mediate conflicts and foster collaboration between clients and internal teams to ensure smooth project execution.
  • Work collaboratively with clients to refine e-commerce marketing strategies based on insights and evolving goals.

Performance Reporting

  • Track, analyze, and report on campaign performance metrics, ensuring transparency and data-driven decision-making.
  • Develop and deliver performance reports to clients, highlighting key insights, successes, and areas for improvement.
  • Ensure clients have a clear understanding of how their marketing investments are driving business growth and achieving key objectives.

Qualifications & Skills

  • 7+ years of experience in e-commerce marketing strategy, project management, and client relations.
  • Proven track record of enabling and achieving consistent quantifiable growth for clients in prior engagements.
  • Strong understanding of social media marketing, search marketing, and email marketing.
  • Proven experience managing multiple e-commerce projects simultaneously with excellent attention to detail.
  • Exceptional communication and interpersonal skills including fluent written and spoken English, with the ability to build strong client relationships.
  • Data-driven mindset with a solid grasp of e-commerce marketing analytics, KPIs, and performance measurement tools.
  • Experience with e-commerce platforms such as Shopify, WooCommerce, BigCommerce, or Magento.
  • Proficiency in marketing platforms such as Meta Ads Manager, Google Ads, Google Analytics, Klaviyo, HubSpot etc.
  • Proficiency in project management tools such as Asana, Trello, Monday.com etc.
  • Expertise in collaboration platforms such as Slack, Notion etc.
  • Strong problem-solving skills and adaptability in a dynamic digital environment.

APPLY HERE: https://recruiterflow.com/OndaWorks/jobs/169?source=linkedin_basic&utm_channel=recruiterflow-posting&location=37 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
ONDA

CUSTOMER SUPPORT MANAGER
Publicado: 2025-03-31 21:25:52

Hi there! We are South and our client is looking for a Customer Support Manager!

Note To Applicants

  • Eligibility: This position is open to candidates residing in Latin America.
  • Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
  • Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

We are seeking a Customer Support Manager to join our team. The ideal candidate will be responsible for managing and assisting existing clients, checking experiments, and sending results. You will be in charge of setting up and managing price experiments for our clients, monitoring their performance, and providing feedback. This role requires frequent communication with our higher-ticket clients (on Monday, Wednesday, and Friday) to discuss the results of their experiments, often sharing screenshots and offering actionable insights.The role also involves some technical tasks, as our product requires onboarding and integrating code into the client’s codebase (ReactJS/NextJS). Therefore, a basic technical understanding would be highly advantageous. You will need to ensure seamless implementation and troubleshooting of the product's technical aspects.

Responsibilities

  • Manage and support existing clients, ensuring high levels of customer satisfaction.
  • Set up, monitor, and analyze price experiments, providing timely and insightful feedback to clients.
  • Communicate experiment results to high-value clients (Monday/Wednesday/Friday) through email, often including screenshots.
  • Ensure smooth onboarding by assisting clients with integrating code into their codebase (ReactJS/NextJS).
  • Coordinate communication with clients, ensuring issues are resolved promptly and thoroughly.
  • Maintain detailed records of client interactions, experiment progress, and technical issues.

Requirements

  • Strong communication skills in English (Proficient, with preference for near-native or bilingual proficiency).
  • Some technical knowledge, particularly in ReactJS/NextJS, is highly preferred due to the onboarding requirements.
  • Experience in customer support or a similar client-facing role.
  • Ability to work independently and manage multiple client requests simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Basic proficiency in using customer support platforms.

If this opportunity sounds good to you, send us your resume!

 

APPLY HERE: https://recruiterflow.com/jules/jobs/419?source=linkedin_basic&utm_channel=recruiterflow-posting&location=31 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
OTTOMATIKIO

CUSTOMER SUPPORT MANAGER
Publicado: 2025-03-29 00:12:49

Hi there! We are South and our client is looking for a Customer Support Manager!

Note To Applicants

  • Eligibility: This position is open to candidates residing in Latin America.
  • Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.
  • Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

We are seeking a Customer Support Manager to join our team. The ideal candidate will be responsible for managing and assisting existing clients, checking experiments, and sending results. You will be in charge of setting up and managing price experiments for our clients, monitoring their performance, and providing feedback. This role requires frequent communication with our higher-ticket clients (on Monday, Wednesday, and Friday) to discuss the results of their experiments, often sharing screenshots and offering actionable insights.The role also involves some technical tasks, as our product requires onboarding and integrating code into the client’s codebase (ReactJS/NextJS). Therefore, a basic technical understanding would be highly advantageous. You will need to ensure seamless implementation and troubleshooting of the product's technical aspects.

Responsibilities

  • Manage and support existing clients, ensuring high levels of customer satisfaction.
  • Set up, monitor, and analyze price experiments, providing timely and insightful feedback to clients.
  • Communicate experiment results to high-value clients (Monday/Wednesday/Friday) through email, often including screenshots.
  • Ensure smooth onboarding by assisting clients with integrating code into their codebase (ReactJS/NextJS).
  • Coordinate communication with clients, ensuring issues are resolved promptly and thoroughly.
  • Maintain detailed records of client interactions, experiment progress, and technical issues.

Requirements

  • Strong communication skills in English (Proficient, with preference for near-native or bilingual proficiency).
  • Some technical knowledge, particularly in ReactJS/NextJS, is highly preferred due to the onboarding requirements.
  • Experience in customer support or a similar client-facing role.
  • Ability to work independently and manage multiple client requests simultaneously.
  • Strong problem-solving skills and attention to detail.
  • Basic proficiency in using customer support platforms.

If this opportunity sounds good to you, send us your resume!

 

 

APPPLY HERE: https://recruiterflow.com/jules/jobs/419?source=linkedin_basic&utm_channel=recruiterflow-posting&location=15 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
OTTOMATIKIO

CUSTOMER SERVICE AGENT
Publicado: 2025-03-29 00:11:37

About the Role:

Are you passionate about driving customer success? Addicted to solving problems? So are we. We are looking for a customer-driven problem solver at Sezzle. With a fun, genuine, and empathetic voice, you will be troubleshooting and writing clear and concise instructions to solve questions about utilizing Sezzle. You have excellent written and verbal communication skills. You are dependable, resourceful, and get joy from going beyond to make customers successful.

The Company:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

Responsibilities:

  • Provide clear, prompt, detailed, empathetic, and customer-oriented support to our consumers
  • Showcase passion and connection with the nooks and crannies product
  • Assist customers to resolve basic to complex inquiries via email, live chat, and phone call
  • Build a network of support and trust with our awesome customer support team!
  • Work with customers to understand how they use Sezzle services, and provide valuable feedback to Product and Development teams
  • Act as an advocate for our customers, report and act on observed areas for improvement in our product or processes
  • Actively seek solutions to customer needs, communicate trends to leadership, and suggest innovative solutions on behalf of the customer - experience

Ideal Experience & Skills:

  • Excellent communication and interpersonal skills
  • Fluent in written and spoken English
  • Proven success in a fast-paced support environment
  • Exceptional verbal and written communication skills to provide clear, articulate and kind customer support in technical instructions via phone support, email, and live chat
  • Able to efficiently manage multiple tasks at the same time and utilize personal judgment to take initiative
  • Driven to dig into the details of a system or process to solve customer problems
  • Displays a passion for what you do while upholding personal and corporate integrity
  • Excitement to learn new technologies and help customers succeed
  • 3+ years of customer support experience
  • Email, phone and/or live chat experience dealing with complex issues, troubleshooting, and problem resolution, preferably with software
  • Fluent in written and spoken English and Spanish (a third language is a pre)
  • Bachelor’s degree or an equivalent combination of education and experience
  • Zendesk, LiveAgent or Jira experience is a plus

About You:

  • You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
  • You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
  • You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
  • You earn trust - you listen attentively, speak candidly, and treat others respectfully.
  • You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
  • You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4128707141/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=yWxOa3m2m8l0lwxCbI1mGg%3D%3D&trackingId=8zXfL34OMi65RvTasRDg9g%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
SEZZLE

ATENCIÓN AL CLIENTE REMOTO
Publicado: 2025-03-29 00:10:12

Empresa con sede EEUU requiere contratar a personal en atención al cliente en El Salvador

Requisitos

  • Trabajo desde casa
  • Salario de $450
  • Horario: 8:00 am 5:30pm (Horario de Houston)
  • Inglés avanzado
  • Al menos 1 año de experiencia en puestos similares.

Funciones

  • Atender llamadas, correos electrónicos y mensajes de los clientes.
  • Proporcionar respuestas claras a las consultas y resolver problemas de los clientes.
  • Registrar y hacer seguimiento de las solicitudes de los clientes.
  • Coordinar con otros departamentos para resolver los problemas de los clientes

 

APLICA AQUI: https://www.linkedin.com/jobs/view/4194540154/?eBP=CwEAAAGV3yFPCfn7s0JIBZzMKCAdDiFuXD7As0VWH8QQSocZ9eBwh9UNPaZUtjogO0f_maKkw9UoE-FR2WvWLTM_75jY3jsW4ImhAIrwGEsn3a9Vb1sqqKNn7kiFtz7HEmBOdqbm0EHwldChfPdqC4oCZUG5V6tUo-bBkVuXmu8PlF3b2ros7ARrTeCXv1AvBRX465kJrpVzG2qiK-8aBmp5wzrvy4J-y8p4HQDVAQYlXLXTsW3vdBIGaAuFUCrpOdEo2jSU3SsYHVLhEJanGdWXO3Z9a-MtD9dFrplNZvKLNGsvwd-RgcOiko0tAJJiWmEtK5WYvYVAPBVOJ7R_7G1ZmPxCSD6hxlwy3NEf_6OJZOg1VoCQCQvCuvmI7qYvnuxsGAP3Ryi2EFU7TnIoPx9_zPJCthxW4hpZKAl-6kZBbCdoctTDk-6vO33_JE-88em-kJqRghx3sRjCSnVs&refId=yWxOa3m2m8l0lwxCbI1mGg%3D%3D&trackingId=W0RQZm6scON7jQOoJunEhQ%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
ES SOLUCIONES EMPRESARIALES

CUSTOMER SUCCESS MANAGER JR.
Publicado: 2025-03-29 00:06:06

Responsable de garantizar la satisfacción y el éxito de los estudiantes inscritos en programas de formación profesional, asegurando su avance en las actividades y tareas planificadas para lograr su graduación. Este rol también incluye funciones administrativas, de seguimiento y coordinación con diversas áreas internas y externas de la organización.

 

Responsabilidades principales:

 

Seguimiento a estudiantes:

  • Colaborar con el equipo académico para garantizar que los estudiantes cumplan con las tareas y actividades del programa.
  • Realizar seguimiento proactivo a los casos de inasistencia o bajo rendimiento, utilizando correo, llamadas o mensajes, para garantizar su recuperación.
  • Programar sesiones 1:1 (virtuales) con estudiantes que requieran atención específica para identificar desafíos y fomentar el cumplimiento de sus responsabilidades.

 

Gestión administrativa:

  • Preparar y compartir listados de estudiantes inscritos antes del inicio de cada programa para garantizar una correcta asignación de recursos.
  • Coordinar procesos relacionados con inscripciones en plataformas internas y externas según las necesidades de la organización.
  • Gestionar la firma de documentos clave como contratos y cartas de compromiso tanto de estudiantes como de empresas asociadas.

 

Colaboración interdepartamental:

  • Participar en reuniones periódicas con el equipo académico para analizar casos de seguimiento y brindar soluciones.
  • Contribuir a la mejora continua de los procesos de gestión estudiantil y de los programas basándose en datos recolectados durante las interacciones con los estudiantes.

 

Reportes y análisis:

  • Mantener actualizadas las plataformas de seguimiento de estudiantes.
  • Generar reportes periódicos sobre el avance de los estudiantes y su satisfacción.
  • Asegurar la correcta entrega de certificados a estudiantes graduados.
  • Aplicar encuestas de satisfacción al finalizar los programas y presentar los resultados.

 

Perfil deseado:

  • Experiencia en roles de atención al cliente, coordinación o gestión de programas educativos o similares.
  • Excelentes habilidades de comunicación y resolución de problemas.
  • Organización y atención al detalle.
  • Ingles Nivel Intermedio

APLICA AQUI: https://www.linkedin.com/jobs/view/4195939120/?eBP=CwEAAAGV3yFPCV7QMXeeVOT-aPxBgq-VQtbWg5nIgWZUM7i92T1kOYXAKVR7lXr2ajbarDcPD5yP4n9RKKtpnqVP5D15fcPER9eIkuoWA3IeJBUZuPLS_8E21_agXqF-K0fbltAMQTBwzNkGX71M18waRvDXeWwncmH4aDl0CzlPiai_3-VZBHckWMhVe2rdXfiKld2jec9aEBvGxvNSx0Vc21LO6nVXtvmme7JuBPk2vKnfJZvHhsNM2Ks7IlgNQyIKC23FToxDZqK3GsRMipiIGajQBtKBvrtPGIBpxzbe_8_j1fWS0T3UI7LtFuysFxjqlRbOvrdPM7tDXKHEUBA53Rq2c5m2INVZBrCaz9Gi9JlzdrBb36S8nB0bF2Ok9a1LUP7480s6RGXC82UM4fPbVJ4EbMePRgshsJXeTbWq8l9UarYWQrhaZdO8-3GJvmn84r0ssbJCG_3zrsvM&refId=yWxOa3m2m8l0lwxCbI1mGg%3D%3D&trackingId=AmKIEVGyvzMpCnp2rVwHxg%3D%3D&trk=flagship3_search_srp_jobs

 

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POSTULAR
KODIGO

EMAIL MARKETING SPECIALIST
Publicado: 2025-03-27 21:33:11

**To apply, kindly submit your resume in English. Please note that any other format will not be considered.**

 

Who we are:

Kajae is a premium staff augmentation company that connects top global talents to thriving US companies and clients offering fully remote opportunities. Our team hails from over 15 different countries, with the majority coming from the Philippines and Latin America. We pride ourselves on our tight-knit culture and strong bonds, despite working remotely across diverse timezones.

 

What We Offer:

  • Competitive salary. Receive your pay in USD!
  • 100% fully remote work setup. Work from home or work from anywhere in the world— forever! Eliminate the hassles of commuting and be around family more without missing out on life’s biggest moments.
  • Healthy work-life balance. There’s nothing we prioritize more. We do regular check-ins with the team for the first few months to provide support and work advice. We also make sure you are working with only the best clients and a healthy work environment.
  • Health Insurance. Covered after the third month of the contract.
  • Mental Health Support Program. We have an in-house mental health professional to make sure our team members have all the support they need.
  • Referral Bonuses. Earn up to USD 100 for every successful candidate you refer (because you'll want to tell your friends!)
  • Fun virtual events. We have monthly virtual events where everyone gets together, plays fun games, and celebrates special holidays, with many opportunities to win cash and exciting prizes.
  • Kajae Spotlight Bonus. With stellar performance comes the Kajae Spotlight cash bonus!
  • We have a tribe! Get the chance to engage with the whole team on our social platform and earn coins along the way. Bid on some of our crazy auctions and get the chance to win prizes like Airpods, Apple Watch, Starbucks gift cards, shopping or experience vouchers, and more!
  • Continuing Education. 100% free courses are offered through our university partners in the US to earn academic credits for Master’s or Graduate Degree programs.
  • All-Expense Paid Summits.You can earn your way to our annual summit as a reward for your outstanding performance and tenure. The last three summits were held in Palawan, Philippines, Cusco, Peru (we saw Machu Picchu together!), and Punta Cana.

 

Who we are looking for:

We are looking for an Email Marketing Specialist with expertise in Klaviyo, Mailchimp, or ActiveCampaign to develop and optimize email campaigns that drive engagement and conversions. The ideal candidate is data-driven, detail-oriented, and experienced in crafting compelling email content.

 

What you'll do:

  • Develop and manage email marketing campaigns using Klaviyo, Mailchimp, or ActiveCampaign.
  • Build and optimize Klaviyo automations & flow strategies to enhance customer engagement and conversion rates.
  • Collaborate with clients via email (and occasional calls) to discuss project progress and campaign performance.
  • Write engaging email copy that aligns with brand messaging and resonates with target audiences.
  • Monitor email performance metrics, conduct A/B testing, and provide actionable insights for improvement.
  • Ensure email compliance and deliverability best practices are followed.
  • Stay updated on industry trends and email marketing strategies to maximize effectiveness.

 

What you'll need:

  • Proven experience in email marketing with hands-on expertise in Klaviyo (preferred), Mailchimp, ActiveCampaign, or similar ESPs.
  • Strong understanding of email automation, segmentation, and personalization.
  • Excellent written and verbal English communication skills, with the ability to interact professionally with clients.
  • Experience in copywriting and creating engaging email content.
  • Ability to analyze email performance data and adjust strategies accordingly.
  • Detail-oriented, organized, and capable of managing multiple projects simultaneously.
 
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POSTULAR
KAJAE

SOCIAL MEDIA MANAGER
Publicado: 2025-03-27 21:32:20

Are you a strategic and creative marketer with a passion for social media and paid campaigns? Plugg Technologies is looking for a results-driven Social Media & Digital Marketing Specialist to enhance our online presence and drive engagement.

 

What You’ll Do:

✅ Social Media Management: Develop and execute content strategies across Facebook, Instagram, LinkedIn, and Twitter. Manage scheduling, engagement, and community interactions while leveraging analytics for continuous improvement.

✅ Paid Marketing Campaigns: Plan, execute, and optimize paid advertising campaigns on Meta (Facebook/Instagram), LinkedIn, and Google Ads. Monitor performance metrics to maximize ROI.

✅ Content Strategy & Branding: Craft compelling content that aligns with our brand voice, incorporating copywriting, basic graphic design, and video editing to boost engagement.

✅ Analytics & Performance Tracking: Utilize tools like Meta Business Suite, Google Analytics, and Hootsuite to track KPIs, measure engagement, and refine strategies based on data-driven insights.

 

What We’re Looking For:

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PLUGG TECHNOLOGIES

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Publicado: 2025-03-27 21:28:51

CUSTOMER SERVICE JOB POSTING

 

Company Overview:

PulseAlert is a Canadian company specializing in the development and distribution of personal emergency response systems (PERS) and medical alert devices. These devices are designed to provide immediate assistance to individuals in the event of a medical emergency or other crisis, allowing them to maintain their independence and stay connected to help when needed.

Responsibilities:

 

  • Responding to Customer Inquiries: Act as the first point of contact for customer inquiries via email, phone, and live chat. Provide timely and accurate responses to questions and concerns.
  • Issue Resolution: Identify and assess customers' needs to achieve satisfaction. Resolve issues efficiently and effectively, ensuring that the customer feels supported and valued.
  • Record Keeping: Maintain accurate and up-to-date records of customer interactions, details of inquiries, complaints, and comments, as well as actions taken. Use Hubstaff to accurately track working hours and document tasks completed.
  • Ensuring Customer Satisfaction: Go the extra mile to engage customers. Follow communication procedures, guidelines, and policies to maximize customer satisfaction.
  • Effective Communication: Utilize strong communication skills to interact with customers. Demonstrate empathy and understanding in all customer interactions.
  • Providing Information: Explain product features and services clearly and succinctly. Offer guidance on how to use products or services effectively, enhancing the overall customer experience.

 

Requirements:

 

 

  • Proficient French and English.
  • Proven customer support experience or experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Ability to use Hubstaff for task and time management
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

 

APPLY HERE: https://www.linkedin.com/jobs/view/4193373467/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=UomqDZbVYfc2EiMCVO9Ipw%3D%3D&trackingId=4y2TpcWJ065A%2B9pd6LSNcw%3D%3D&trk=flagship3_jobs_discovery_jymbii 

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PULSE ALERT

SENIOR CUSTOMER SUCCESS MANAGER
Publicado: 2025-03-27 21:15:05

About The Role

We're seeking a technical Customer Success Manager for a growing team to drive AI-powered content strategies for enterprise clients. You’ll oversee AI workflow deployments, work closely with technical teams, and use data-driven insights to optimize performance. Exceptional spoken English is a must.

Key Responsibilities

  • Client Collaboration: Partner with clients to understand goals and tailor AI content solutions.
  • Workflow Management: Oversee deployment schedules and ensure timely, consistent delivery of AI-driven workflows.
  • Technical Integration: Collaborate with technical teams to design scalable workflows, utilizing SQL and Python to analyze and optimize performance.
  • Performance Monitoring: Track key metrics (organic traffic, CTR, revenue) and refine strategies based on data insights.
  • Client Enablement: Train and support clients, troubleshooting issues and streamlining processes.

Qualifications

  • 5+ years managing software deployments and implementations, from onboarding to expansion.
  • 3+ years working with enterprise customers on SaaS or AI-driven platforms.
  • Proficiency in SQL, JAVA or Python is required.
  • Strong analytical skills with a data-driven mindset.
  • Excellent spoken English, capable of explaining complex technical concepts clearly.
  • Experience thriving in fast-paced, high-growth environments.

Why Join This Company

  • Fully remote, flexible work environment
  • Competitive compensation
  • Work with a dynamic, innovative team at the forefront of AI content automation

 

APPLY HERE: https://jobs.ashbyhq.com/growthtroops/1a20ffbb-8b1c-4190-9650-daad7bb60dc2/application?utm_source=rYG80gznnj 

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GROWTH TROOPS

CUSTOMER SUPPORT EXECUTIVE

Publicado: 2025-03-27 01:54:29

Job Description Summary:

Spanish Language Support Trading and Banking Workflow Customer Support Executive delivers all aspects of application support for LSEG products such as Eikon desktop and Workspace, covering usability and customization, content search, explanation, data integrity, covering restoration of workspace, solving connection errors, providing technical assistance and answers to customers inquiries.

The Customer Support Executive will be providing effective and polite support to customers in relation to their product or service by Phone, Chat and Email. This includes active focus on enquiry resolution, a positive client centric demeanour always and ensuring that all the vital action is taken to resolve a customer’s enquiry.

Responsibilities:

Respond to customers’ enquiries relating to information, product functionality and fault calls resolving as many queries as possible on the first interaction by Phone, Chat or email in Spanish for both LATAM and Europe (Spain) region.

Log and classify all calls and requests for assistance in the customer relationship management system.

Filter and call out enquiries related to other aspects of the business and handover to the appropriate department.

Handle the resolution process for customers relating to data and applications for a particular product/s and contact the relevant team in LSEG.

Oversee enquiry resolution progress and proactively call customers with a status update or resolution if queries cannot be resolved on initial interaction.

Follow the appropriate procedures to respond to issues and update our customers when outages of a major nature occur.

Call out problems affecting several customers or influencing the timely resolution of one customer’s enquiry. This would include customer concerns to the team leader and other support, sales, engineering or resolver groups as appropriate.

Recognize and raise recurring problems, inferior processes or outdated procedures.

Accept additional projects or areas of responsibility that will improve the team’s performance.

Qualifications:

  • Business level, both written and spoken fluency in English and Spanish language requirement.
  • Identifies, investigates, and help resolve users’ concern with LSEG applications or Data and engages with the right teams to resolve the inquiry.
  • Experience in a customer service or contact centre environment preferred. Previous experience in the financial or IT industry is desirable.
  • Knowledge of desktop offerings whether deployed or handled (SaaS) is an advantage.
  • Detail orientated with sound information probing skills.
  • Well-developed analytical skills with that can problem solve and develop solutions.
  • University qualified in a field relating to the financial markets, the finance sector or business.
  • Potential to communicate and engage effectively, verbally and in writing, in English and any other designated languages with customers and colleagues.
  • The ability to learn and become specialists in products and develop a sound understanding of the financial markets they serve.
  • Positive approach to undertake additional projects and responsibilities from time to time.
  • The role may require flexibility in working hours - flexible shift to cover the early hours of Europe.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

 

APPLY HERE: https://lseg.wd3.myworkdayjobs.com/Careers/job/CRI-Lagunilla-de-Heredia-Ultra/Customer-Support-Executive---Spanish_R0098000-1?source=Linkedin 

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LSEG (LONDON STOCK EXCHANGE GROUP)

OPORTUNIDADES EMPLEO - OROTINA
Publicado: 2025-03-27 01:47:58

Job Description:

Confluent Medical Technologies se dedica a trabajar en colaboración con nuestros clientes, llevando sus proyectos desde un prototipo rápido hasta una producción de gran volumen. Nuestra experiencia técnica incomparable, nuestra experiencia comprobada y nuestra asociación con nuestros clientes nos han permitido perfeccionar el proceso necesario para ofrecer dispositivos médicos de clase mundial a través de ciencia, ingeniería y fabricación de materiales innovadores. Nuestras capacidades principales incluyen: componentes de nitinol, stents expandibles con globos y catéteres con globos, sistemas de administración, textiles biomédicos, kits de acceso y alambres guía. Estamos orgullosos de nuestra posición como líder en el espacio de la tecnología médica y nos mueve la pasión por crear productos que nuestros clientes han imaginado para sus clientes.

En Confluent, estamos comprometidos con nuestros valores de trabajo en equipo, innovación, responsabilidad, integridad, liderazgo y enfoque en el cliente, e invertimos en un equipo que represente estos valores. Cada miembro de nuestro equipo desempeña un papel fundamental en la entrega de dispositivos médicos que salvan vidas a través de ciencia, ingeniería y fabricación de materiales innovadores. Somos el socio más confiable de la industria de dispositivos médicos y lo logramos con una organización enfocada en la seguridad, la eficiencia y la satisfacción del cliente.

En Confluent Medical estamos buscando llenar posiciones tanto administrativas como operativas, por lo que esta requisición ha sido creada para el desarrollo de una base de datos de candidatos.

Beneficios

  • Asociación solidarista (cesantía real)
  • Subsidio de transporte al 100%
  • Salario competitivo
  • Fiesta anual de empleados
  • Fiesta anual de hijos de empleados (niños menores de 12 años)
  • Excelente ambiente laboral
  • Oportunidades de crecimiento
  • Médico de empresa
  • Subsidio de cafetería 100%
  • Día del cumpleaños libre y con pago

 

APLICA AQUI: https://confluentmedical.wd5.myworkdayjobs.com/Confluent_Medical/job/Alajuela-Costa-Rica/Job-Fair-Candidates_R-101427 

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CONFLUENT MEDICAL TECHNOLOGIES

CUSTOMER CARE PROFESSIONAL

Publicado: 2025-03-25 00:03:25

Do you want to work on cutting-edge projects with the world’s best IT engineers? Do you wish you could control which projects to work on and choose your own pay rate? Are you interested in the future of work and how the cloud will form teams? If so - the Gigster Talent Network is for you.

Our clients rely on our Network for two main areas, Software Development and Cloud Services. In some cases, they need help building great new products, in others they want our expertise in migrating, maintaining, and optimizing their cloud solutions.

At Gigster, whether working with entrepreneurs to realize ‘the next great vision’ or with Fortune 500 companies to deliver a big product launch, we build really cool enterprise software on cutting-edge technology.

 

 

About the role

The client is the world’s largest association dedicated to those who develop talent in organizations. Their members come from more than 120 countries and work in public and private organizations in every industry sector.

Customer Care Center Associates provide top-notch service to members and customers through phone, email, and chat contacts. Customer Care Associates answer questions, resolve problems, and demonstrate how valuable the members and customers are by delivering an exceptional customer experience.

 

Responsibilities

  • Maintain a positive, empathetic, calm, and professional attitude toward customer questions and inquiries.
  • Enthusiastically represent the organization and the brand to members and customers from all over the world.
  • Acknowledge and resolve customer inquiries promptly and with a sense of urgency.
  • Use the association database to document customer interactions, transactions, and comments.
  • Handle multiple customer interactions simultaneously and enter data quickly and accurately.

 

Required Qualifications

  • Two years experience working with customer support, sales, banking, retail, administrative or equivalent
  • Strong customer service skills and customer service experience
  • Must have strong organizational skills with high attention to detail
  • Great team player
  • Excellent verbal/written communication and active listening skills
  • Team player who can also work independently with a positive mindset
  • Ability to work across diverse teams
  • Strong knowledge of Microsoft Word, PowerPoint, Outlook, and Excel
  • Contact and/or Call Center experience preferred

 

Our recruitment process

  • Recruiter interview (30min)
  • Client Interview (with the Customer Care Manager and a Customer Support Agent, (30 minutes)
  • Client interview (with the Director of Community and Customer Experience, (30 minutes)

We strive to move efficiently from step to step so that the recruitment process can be as fast as possible.

 

What we offer

  • Totally remote, full-time (being able to work eight hours a day between 8 AM and 8 PM US Eastern time)
  • EST (Eastern Standard Time) office hours
  • Contractor (freelance) agreement
  • Payment in USD, by-weekly or monthly - your choice

APPLY HERE: https://job-boards.greenhouse.io/gigster?error=true 

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GIGSTER

CUSTOMER SERVICE REPRESENTATIVE
Publicado: 2025-03-05 22:22:41

Customer Service

 

Salary Range: $865USD - $1211USD per month

 

Join our growing real estate company and become a vital part of our team, supporting our multifamily property operations and ensuring top-notch tenant experience in the New York area.

 

What You'll Do:

  • Inbound Calls: Serve as the primary contact for tenant inquiries, providing basic information like rent balances and lease renewals. Escalate complex inquiries, such as legal or advanced collections issues, to the appropriate departments.
  • Ticket Management: Oversee and manage tickets in the Manage Co system, ensuring timely responses, follow-ups, and coordination with relevant departments to resolve tenant issues.
  • Basic Tenant Inquiries: Assist with lease renewals, direct tenants to submit repair requests, and confirm ticket progress for repairs and other requests.

 

Who You'll Work With:

You’ll collaborate with our dynamic customer service and property management teams to enhance tenant satisfaction. As a bridge between tenants and various operational departments, you’ll ensure inquiries are handled efficiently and with care.

 

Who We're Looking For:

  • Customer Service Experience: At least one year of experience in a customer service role that emphasized professionalism and tenant satisfaction, preferably with experience in large companies like Verizon or Spectrum, but not required.
  • Problem-Solving and Adaptability: Ability to manage multiple workflows, direct inquiries accurately, and follow established processes independently. Must retain information effectively and avoid repetitive mistakes.
  • Fluent in Spanish: Proficiency in Spanish is required to communicate with Spanish-speaking tenants.
  • Technical Requirement: Must have two screens to manage workflows efficiently.

 

Why Join Us?

  • Impact: Play an essential role in improving our tenants’ experience and ensuring smooth property operations.
  • Culture: Join a collaborative team that values sharp, proactive employees who bring reliability and adaptability.
  • Benefits:
  • Enjoy preset salary growth and weekly salary payments.
  • 100% work-from-home flexibility.

 

Work Details:

  • Schedule: Mon - Fri, 9:00 AM - 5:00 PM EST
  • Employment Type: Full-time

 

How to Apply:

Click "Apply" to start your application. Help us make a difference in the tenant experience!

 

We are an equal opportunity employer and value diversity at our company.

 

APPLY HERE: https://jobs.hyremote.com/jobs/Careers/694922000017766541/Customer-Service-Representative?source=CareerSite 

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HYREMOTE

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-03-05 03:06:01

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

 

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, where innovation, collaboration, and high energy drive our success. It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

 

In a nutshell, we love what we do and it shows!

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ALOHAS

SPANISH BILINGUAL TELEMARKETER

Publicado: 2025-03-05 03:04:55

Overview

We seek articulate and process-oriented individuals to connect with potential customers and set appointments for a leading automotive solutions provider. This role is perfect for those who excel in clear communication and enjoy building relationships over the phone.

 

Job Highlights

Hourly Rate: The equivalent of US$ 9.8 per hour in the applicant’s local currency

Number of Paid Hours Per Week: 40 hours per week

Schedule: Schedule can be flexible within Monday to Saturday, between 9 AM - 8 PM Atlanta, Georgia USA, Eastern Time

Work Arrangement: Work from home

Contract: Independent Contractor

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

 

Responsibilities

As our Automotive Industry Telemarketer, you will:

  • Engage potential customers through outbound calls, using tailored scripts and campaigns
  • Schedule sales and service appointments, driving business for our automotive partners
  • Accurately record call outcomes and manage leads in our CRM system (Elead, WeDrive, Vin solutions, and Drive Centric)
  • Perform warm transfers to dealership staff when appropriate, ensuring a seamless customer experience

 

Requirements

Essential Qualities:

  • Exceptional verbal communication skills with a clear, confident phone presence (SUBMIT VOICE RECORDINGS)
  • Ability to follow processes meticulously and adapt to various call scripts
  • Strong active listening skills and the ability to build rapport quickly
  • Resilience and a positive attitude in a fast-paced environment

 

Experience and Skills:

  • Proven track record in sales, appointment setting, or customer service roles (1+ years preferred)
  • Experience and familiarization with Elead, WeDrive, Vin solutions, and Drive Centric
  • Understanding of automotive industry terms is a plus, but not required
  • Ability to work independently and as part of a team

 

Bonus Points:

  • Experience in the automotive industry or passion for automobiles
  • Prior experience with remote work or home office set up

 

Independent Contractor Perks

- Permanent Work from Home

- Immediate Hiring

- Steady freelance job

 

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

 

APPLY HERE: https://bruntwork.zohorecruit.com/jobs/Careers/655395000131517504/Automotive-Industry-Telemarketer?source=LinkedInRecMFV 

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LOGOTIPO DE BRUNTWORK BRUNTWORK

SALES DEVELOPMENT REPRESENTATIVE
Publicado: 2025-03-05 03:03:45

El cargo tiene como principal objetivo realizar la captación de nuevos leads, generando una lista de prospectos calificados a través de las herramientas disponibles, buscando acercarse a los tomadores de decisiones para generar oportunidades de negocio.

 

Responsabilidades:

• Realizar la captación de nuevos leads (con enfoque en empresas fuera de EE. UU. que buscan expandir su talento en el mercado estadounidense) generando una lista de prospectos de acuerdo con los requisitos definidos por el área comercial (ticket medio ideal, segmentos, persona ideal), calificando la base de nuevos contactos.

• Utilizar las herramientas disponibles (llamadas, correo electrónico, WhatsApp, redes sociales) con el objetivo de crear necesidades para impulsar negocios.

• Generar oportunidades de acercamiento a los tomadores de decisiones para agendar demostraciones por el equipo comercial.

• Utilizar las redes sociales como herramienta de networking para generar nuevos leads y negocios.

• Realizar la programación de reuniones con leads calificados.

• Trabajar en conformidad con los valores y normas de H&CO.

 

Formación Académica:

• Formación superior en curso o completa, en Administración Marketing, o afines.

• Inglés avanzado C1 (mandatorio).

 

Experiencia Profesional:

• 1 a 3 años de experiencia como Inside Sales, SDR o en la prospección B2B, preferiblente en compañías relacionadas con Staffing, HR, Learning, entre otros.

 

Competencias:

• Habilidades de comunicación

• Enfoque en el cliente

• Trabajo en Equipo y Colaboración

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4175141067/?alternateChannel=search&refId=ElrX%2BHV4mcE6i8DzLI1VHA%3D%3D&trackingId=%2Bhq4mqSs2RJUiZefN%2F1r9Q%3D%3D&trk=d_flagship3_search_srp_jobs

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H&CO LATAM