Limpiar
Aplicar

Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

QUIERO TRABAJAR

CREADOR DE CONTENIDO

Publicado: 2025-09-18 06:15:26

Se busca CREADOR DE CONTENIDO - FILMMAKER

 

  • Motivado a hacer parte de la estrategia de un núcleo de empresas y apreciar el impacto de su trabajo
  • Disponible para comprometerse con un proyecto
  • Enfocado, proactivo y que se mantiene en constante aprendizaje
  • La creatividad se valora más que la experiencia previa
  • Se ofrece estabilidad y oportunidad de crecimiento en un entorno que promueve el desarrollo y la excelencia
... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA

MARKETING ASSISTANT

Publicado: 2025-09-16 20:49:48

Role Summary

The Marketing Assistant supports J&Y Law’s marketing initiatives, with a focus on lead tracking, reporting, social media, content publishing, and vendor support. This role ensures the firm’s marketing strategy is executed with accuracy, compliance, and creativity. The Marketing Assistant will work cross-functionally with intake, attorneys, and external vendors to drive client engagement and support business development.

 

Key Responsibilities

Lead Tracking & Reporting

  • Maintain and optimize lead tracking systems (Excel, Power BI).
  • Track lead sources (web, calls, referrals, paid ads, SEO).
  • Report KPIs including lead volume, cost per lead (CPL), conversion rates, and ROI.
  • Automate recurring reports and highlight insights for optimization.

Social Media & Content

  • Manage content calendar and schedule posts across Facebook, Instagram, TikTok, LinkedIn, and YouTube.
  • Upload and format blog posts with SEO best practices.
  • Repurpose content across channels for maximum reach.
  • Track engagement metrics (likes, comments, shares, CTR).

Research & Vendor Support

  • Conduct competitive monitoring of other law firms.
  • Research blog topics, keywords, and trends (AI-powered search, TikTok/YouTube SEO).
  • Support vendor vetting and prepare comparison sheets.
  • Assist with community outreach, sponsorships, and event coordination.

Brand & Compliance

  • Ensure all content aligns with J&Y Law’s brand voice and values.
  • Maintain compliance with California Rule 1-400 for legal advertising.
  • Adhere to HIPAA/privacy guidelines when handling client-related data.

 

Skills & Qualifications

  • 1–2 years of marketing, digital media, or administrative support experience (law firm or professional services preferred).
  • Proficiency with Google Workspace, Canva, CallRail, Zoho, Mailchimp, Ahrefs, PPC dashboards.
  • Strong skills in Excel (pivot tables, charts) and familiarity with Power BI.
  • Knowledge of SEO and social media management best practices.
  • Excellent organizational, communication, and time management skills.
  • Bilingual (English/Spanish) preferred but not required.
... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
J&Y LAW FIRM

CUSTOMER SERVICE SPECIALIST

Publicado: 2025-09-15 23:34:36

Internally titled: Traveler Support Specialist (TSS)

EF Go Ahead Tours

Panama City, Panama

Start Date: October 27, 2025

Application Deadline: September 19, 2025

  • For consideration, applicants must live in Panama and hold a valid work permit in the country. This role follows a hybrid work model, with four days in-office and one remote day each week. The team collaborates to determine which day will be remote- typically Fridays or Saturdays, depending on the work week- to ensure coverage and consistency across the group.

At EF Go Ahead Tours we believe you’re never too old to be a student of the world. For over 25 years we have guided individuals across the globe through carefully crafted group travel. Our travelers range from young professionals to retirees, solo travelers to entire families, travel enthusiasts to those stepping off their first flight. We believe that the best way to learn about the world is to experience it. Every day we come to work hoping to help as many people as possible do just that.

In the role of Traveler Support Specialist (TSS), you’ll primarily communicate via phone, email, and chat to serve as the main point of contact for travelers after booking. Since we engage across multiple channels, you’ll need to adapt your communication style to match each traveler’s preferred method. You’ll work both proactively and reactively to set expectations, respond to requests and questions, and enhance the pre-departure experience. This dynamic role involves prioritizing tasks, balancing diverse responsibilities, and working efficiently toward team goals and performance metrics, all while maintaining a high capacity and delivering exceptional support. Your attention to detail, organizational skills, and creative problem-solving help you find the best solutions for travelers. Your positivity, adaptability, and “nothing is impossible” mindset make you a strong fit for the Traveler Support team. We’re committed to providing every Go Ahead traveler with an EPIC pre-tour experience: Easy, Personal, Immersive, and rooted in Community and Connection and we’re looking for passionate team members ready to make an impact.

To date, the Traveler Support Specialist (TSS) team has been based in the U.S., with established teams in Denver and Boston. The Panama location marks an exciting new chapter in our expansion, and you’ll be part of the very first cohort for Go Ahead Tours in this office.

Who We Are Looking For

  • You are fluent in written and spoken English, and proficiency in Spanish is preferred. While most of the role will be conducted in English, the ability to support Spanish-speaking travelers as needed is a valuable asset.
  • You demonstrate a keen attention to detail and the ability to understand and follow complex, cross-functional processes across multiple departments—ensuring consistency and accuracy in every interaction while contributing to a seamless customer experience.
  • You are confident deescalating difficult conversations and owning the case from start to finish
  • You are comfortable explaining the 'why' behind a policy in a way that makes customers feel heard and supported
  • You recognize great customer service and you strive to provide it each day
  • You are solutions-oriented and are known for positivity
  • You embrace change and possess the ability to think on your feet
  • You're a self-starter and intrinsically motivated
  • You enjoy puzzles and get great satisfaction from completing them
  • An influencer - a natural networker who loves talking to people
  • Above and beyond is the only way you do things
  • You want to be part of a team that motivates and inspires you

Work Schedule & Flexibility

This role requires a flexible and adaptive approach to scheduling. While our operations often align with US-based Central Standard Time (CST), working hours may vary depending on business needs, team coverage, and seasonal demands.

Standard Weekly Hours:

Five days a week, 9:00 AM - 5:30 PM or 10:00 AM - 6:30 PM Local Time

Example Schedule:

  • October 27th to November 28th (Onboarding):
    • Workdays: Monday through Friday
    • Local Time: 9:00 AM - 5:30 PM
  • December 1st to March 8th:
    • Workdays: Monday through Friday
    • Local Time: 10:00 AM - 6:30 PM
  • March 9th to November 1st:
    • Workdays: May include one weekend day (e.g., Tuesday-Saturday)
    • Local Time: 9:00 AM - 5:30 PM

Why you’ll love working here: Perks, Benefits, and more!

This is the most fun, high caliber place you’ll ever work. Ask any employee why they love EF (whether they’ve been here 10 minutes or 10 years) and they’ll probably tell you the same thing: it’s the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.

In addition, you can expect:

  • Commitment to professional growth: robust monthly calendar of trainings and workshops
  • 22 days paid vacation and 12 national holidays,
  • Health and life insurance to all our staff (Eligible after the 3-month probation period)
  • Wellness benefits including fully equipped fitness center available 24/7 for staff
  • Frequent social and learning events, including access to our employee-run resource groups
  • Tenure-based sabbatical eligibility
  • EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
  • Discounts at local venues and businesses
  • Free parking
  • In-Office Work Policy: This role follows a hybrid work model, with four days in-office and one remote day each week. The team collaborates to determine which day will be remote- typically Fridays or Saturdays, depending on the work week- to ensure coverage and consistency across the group.
  • Compensation: First-year on-target earnings of $21,000 ($20,000 salary and $2000 bonus potential)

About EF Go Ahead Tours

At EF Go Ahead Tours we believe in the power of travel to widen your eyes, broaden your mind and see the world and yourself in entirely new ways. For over 30 years we’ve guided travelers - from young professionals to retirees, solo travelers to entire families, on carefully crafted journeys. To us, each experience is an opportunity to not just create unforgettable moments, but to inspire greater understanding between people and cultures. Every day our global team comes to work hoping to help as many people as possible share in those experiences.

About EF Education First

Some companies are in the Business of Technology.

Others are in the Business of Finance….Sports…Or Soft Drinks.

At EF, we're in a different kind of Business.

One that's a little less tangible, and a lot more important.

Because our Business, what we make, makes everything else possible.

We're in the Business of Understanding.

Between people. Between cultures.

For over half a century we’ve been the leader in international educational programs and experiences designed to foster such understanding. Through Language, Cultural Exchange, Academic Studies, and Educational Travel, we create the kinds of immersive experiences that challenge biases, open minds, and pave the way for a more understanding world.

You’ll find our 115 offices located in some of the world’s greatest cities, and filled with smart, driven people who push each other to be better every day. And yes, we have technology, we have finance, we even have sports with our own professional cycling team. But it’s what we do with it - Building greater understanding, breaking down barriers, and creating a better world…that makes all the difference.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
EF GO AHEAD TOURS

CUSTOMER SUPPORT SUPERVISOR

Publicado: 2025-09-14 04:39:43

Job Summary:

The ADC Customer Support Supervisor is responsible for leading a team of Advanced Duty Collection (ADC) Agents to ensure exceptional customer experience across various communication channels. This role emphasizes enhancing collection and auto-collection rates while maintaining high levels of customer satisfaction through effective management and innovative solutions.

Key Responsibilities:


  • Team Leadership: Recruit, develop, and manage a motivated team of ADC Agents to maximize performance and achieve departmental objectives.
  • Customer Experience Management: Handle inbound and outbound customer interactions related to customs fees, ensuring timely resolution of queries and complaints while adhering to DHL standards.
  • Collection Process Oversight: Oversee the collection of Duty/VAT charges, ensuring compliance with predefined criteria and the Global ADC Treatment Plan for consistent messaging across regions.
  • Support and Training: Provide frontline support to agents, addressing complex queries and promoting online payment options for customer convenience.
  • Performance Monitoring: Track and analyze key performance indicators (KPIs) such as collection rates, customer satisfaction scores, and turnaround times, implementing improvement strategies as needed.
  • Stakeholder Engagement: Build and maintain relationships with internal and external stakeholders, acting as a point of escalation for complex issues and ensuring effective communication across departments.
  • Process Improvement: Identify opportunities for service enhancement and operational efficiency, proposing and implementing innovative solutions to streamline the collection process.
  • Reporting: Deliver regular reports on team performance, collection metrics, and customer feedback to management, highlighting areas of success and opportunities for improvement.


Required Skills and Competencies:


  • Leadership Skills: Strong ability to inspire and lead a team, fostering a positive and productive work environment.
  • Customer Centricity: Deep commitment to understanding and addressing customer needs, ensuring a high level of satisfaction.
  • Analytical Skills: Proficient in analyzing performance data to drive improvements in service delivery and collection rates.
  • Communication Skills: Excellent verbal and written communication skills, capable of effectively conveying information to diverse audiences.
  • Problem Solving: Strong problem-solving abilities, with a focus on innovative and creative solutions to enhance customer experience.
  • Technical Proficiency: Familiarity with tools such as MCT, ADC systems, and basic knowledge of Microsoft Office applications (Outlook, Excel, PowerPoint).


Qualifications:


  • Education: Bachelor’s degree in Customer Service, Business Administration, or a related field.
  • Experience: Minimum of 2 years in customer service roles, with at least 1 year in a supervisory capacity, preferably in a logistics or financial environment.
  • Language Skills: Intermediate proficiency in English (B2 or above)
  • Industry Knowledge: Understanding of logistics products and the customs clearance process is advantageous.


Performance Objectives:


  • Maintain a Grade of Service (GOS) of at least 80%.
  • Achieve an Abandoned Call Rate (ACR) of less than 1 %.
  • For other communication channels targets will be displayed according to global parameters
  • Promote a healthy workplace environment to the leading team.
  • Among others related to the function.
... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
DHL EXPRESS

JEFE DE SERVICIO AL CLIENTE

Publicado: 2025-09-04 21:17:30

Grupo Q es una empresa líder en el sector automotriz, brindamos soluciones automotrices y representamos en Centroamérica un total de 16 marcas de vehículos de renombre mundial, siendo los responsables de la distribución y comercialización de vehículos nuevos y usados. Todas nuestras salas de ventas y talleres operan debidamente certificados, para garantizar un servicio acorde a los más altos estándares mundiales.

Función Principal

Gestionar y supervisar las operaciones de Servicio al Cliente con base a las políticas comerciales de la empresa con el fin de generar apoyo a la gestión de comercial, para garantizar la satisfacción de las necesidades de los clientes y lealtad a la empresa por parte de estos.

Responsabilidades

  • Ejecutar el proceso de medición de índices de satisfacción de los clientes en conjunto con las áreas de post venta con el objetivo de identificar áreas de oportunidad de mejora.
  • Planificar las funciones y desempeño del personal de Servicio al Cliente de talleres a fin de asegurar el cumplimiento de los procedimientos y procesos establecidos para estos puestos.
  • Elaborar e implementar los protocolos de servicio de todos los puestos que tienen contacto directo con el cliente y que apoye el proceso Q Atento, con el fin de garantizar excelencia en el servicio.
  • Gestionar con cualquier área de la empresa las acciones de solución a quejas de los clientes con el fin de lograr la satisfacción de estos.
  • Planificar con el departamento legal, y las gerencias respectivas para la resolución de demandas de clientes, ante las instituciones con el fin de minimizar la contingencia legal para el grupo.
  • Diseñar e implementar programas de atención al cliente, acordes a la estrategia corporativa con el fin de generar cultura de servicio.
  • Gestionar reportes de llamadas de seguimiento de servicio, reporte de quejas diario, control de entregas, reporte de recepción de vehículos con el fin de garantizar la excelencia en el servicio.

Experiencia

3 años de experiencia en puestos de Supervisor , coordinador, jefe de servicio al cliente

Educación

Bachillerato universitario o licenciatura en administración de empresas o afin. (Graduado)

Inglés intermedio (Deseable)

Idiomas

Inglés

Nivel lectura: Intermedio

Nivel escritura: Intermedio

Nivel habla: Intermedio

Conocimientos

Manejo de Microsoft office professional, SAP, software de crm, manejo de personal y negociación y resolución de conflictos.

Habilidades

Buenas relaciones interpersonales, trabajo en equipo, comunicación

Competencias

(EC) Enfoque en el cliente

(LC) Liderazgo de cambio

(DIR) Dirección de personas

(INI) Iniciativa y búsqueda de información

(ING) Integridad

(OL) Orientación al logro

(IMP) Impacto e Influencia

(LE) Liderazgo de equipos

(ADS) Atención al detalle y seguimiento

(PC) Pensamiento conceptual

(ACF) Autoconfianza

(TE) Trabajo en equipo

(PNE) Perspectiva de negocio y estrategia

(CaD) Comprendiendo a los demás

Servirle con Pasión es la fuerza que nos mueve

Grupo Q es una empresa que vive sus valores y este es nuestro principal motivo para realizar nuestros procesos de selección con transparencia, considerando todas las solicitudes calificadas sin distinción.

www.grupoq.com

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
GRUPO Q

JEFE DE SERVICIO AL CLIENTE

Publicado: 2025-09-04 20:59:24

Acerca del empleo

Grupo Q es una empresa líder en el sector automotriz, brindamos soluciones automotrices y representamos en Centroamérica un total de 16 marcas de vehículos de renombre mundial, siendo los responsables de la distribución y comercialización de vehículos nuevos y usados. Todas nuestras salas de ventas y talleres operan debidamente certificados, para garantizar un servicio acorde a los más altos estándares mundiales.

Función Principal

Gestionar y supervisar las operaciones de Servicio al Cliente con base a las políticas comerciales de la empresa con el fin de generar apoyo a la gestión de comercial, para garantizar la satisfacción de las necesidades de los clientes y lealtad a la empresa por parte de estos.

Responsabilidades

  • Ejecutar el proceso de medición de índices de satisfacción de los clientes en conjunto con las áreas de post venta con el objetivo de identificar áreas de oportunidad de mejora.
  • Planificar las funciones y desempeño del personal de Servicio al Cliente de talleres a fin de asegurar el cumplimiento de los procedimientos y procesos establecidos para estos puestos.
  • Elaborar e implementar los protocolos de servicio de todos los puestos que tienen contacto directo con el cliente y que apoye el proceso Q Atento, con el fin de garantizar excelencia en el servicio.
  • Gestionar con cualquier área de la empresa las acciones de solución a quejas de los clientes con el fin de lograr la satisfacción de estos.
  • Planificar con el departamento legal, y las gerencias respectivas para la resolución de demandas de clientes, ante las instituciones con el fin de minimizar la contingencia legal para el grupo.
  • Diseñar e implementar programas de atención al cliente, acordes a la estrategia corporativa con el fin de generar cultura de servicio.
  • Gestionar reportes de llamadas de seguimiento de servicio, reporte de quejas diario, control de entregas, reporte de recepción de vehículos con el fin de garantizar la excelencia en el servicio.

Experiencia

3 años de experiencia en puestos de Supervisor , coordinador, jefe de servicio al cliente

Educación

Bachillerato universitario o licenciatura en administración de empresas o afin. (Graduado)

Inglés intermedio (Deseable)

Idiomas

Inglés

Nivel lectura: Intermedio

Nivel escritura: Intermedio

Nivel habla: Intermedio

Conocimientos

Manejo de Microsoft office professional, SAP, software de crm, manejo de personal y negociación y resolución de conflictos.

Habilidades

Buenas relaciones interpersonales, trabajo en equipo, comunicación

Competencias

(EC) Enfoque en el cliente

(LC) Liderazgo de cambio

(DIR) Dirección de personas

(INI) Iniciativa y búsqueda de información

(ING) Integridad

(OL) Orientación al logro

(IMP) Impacto e Influencia

(LE) Liderazgo de equipos

(ADS) Atención al detalle y seguimiento

(PC) Pensamiento conceptual

(ACF) Autoconfianza

(TE) Trabajo en equipo

(PNE) Perspectiva de negocio y estrategia

(CaD) Comprendiendo a los demás

Servirle con Pasión es la fuerza que nos mueve

Grupo Q es una empresa que vive sus valores y este es nuestro principal motivo para realizar nuestros procesos de selección con transparencia, considerando todas las solicitudes calificadas sin distinción.

www.grupoq.com

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
GRUPO Q

AGENTE DEL CENTRO DE CONTACTO

Publicado: 2025-09-03 20:15:47

Objetivo

Brindar servicio especializado en temas de Recursos Humanos (Nómina, Compensaciones y Beneficios, Procesamiento ABC, Beneficios, Cartas de servicios, etc), hacia los asociados de los diferentes formatos de negocios por medio de atención telefónica, email y vía mensaje con el objetivo de satisfacer en este primer contacto las dudas de los asociados internos y clientes externos con base a los procedimientos, normativa y los programas de Recursos Humanos de Walmart de México, así como las leyes que rigen al país (MX, CR, NI, HD, GT y SV).

 

¿Qué harás?

1. Atenderá llamadas telefónicas, chats, correos sobre temas RH, en base a los protocolos establecidos en cada país, aplicando los tiempos establecidos por proceso y adjuntando la normatividad WM.

2. Analizará los casos recibidos, con el objetivo de identificar si hay impacto que afecte al asociado o la compañía, (ejemplo un pago de más, un sistema sin funcionalidad, etc) reportándolo al líder en turno para su validación, corrección o seguimiento.

3. En cada respuesta aplicará los acuerdos de nivel de servicio, para llamadas 10 minutos, para email 2 horas y en chats 10 minutos, con el fin de cumplir con el nivel de servicio esperado

4. Llevar un registro de los casos atendidos en las plataformas asignadas, garantizando tener los datos al 100% capturados y validados.

5. Revisar los indicadores de su productividad, identificando su nivel dentro del equipo, para aplicar mejoras o buscar apoyos con lideres.

6. Ejecutar las acciones que se definan en los planes de la Vicepresidencia de Recursos Humanos (ayuda por desastre, vacunación, encuestas, etc) apoyar en las diferentes campañas o procesos que impacten a nuestros asociados y asociadas.

 

¿A quién buscamos?

Licenciatura, técnicos o diplomados en Administración, Pedagogía, Psicología, Relaciones Industriales, Ciencias de la comunicación.

 

Experiencia laboral:

2 años de experiencia en Servicio Cliente y en orientación/ejecución de resultados.

 

Conocimientos técnicos:

Manejo de Office nivel intermedio (Excel, word, power point)

Manejo de sistemas RH

SAP

Técnicas de negociación y comunicación efectiva

Análisis de reportes

 

 

En Walmart, la INTEGRIDAD es el pilar fundamental de nuestra cultura. Estamos fielmente comprometidos con hacer lo correcto siempre y mantener un entorno laboral respetuoso y positivo para todos. Por eso tenemos cero tolerancia a toda forma de Acoso Sexual. Además para garantizar tu desarrollo, los sobornos, conflictos de interés, deshonestidad acoso y discriminación no son permitidos.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
WALMART CENTROAMÉRICA

REMOTE CUSTOMER SERVICE REP, BI-LINGUAL SPANISH

Publicado: 2025-09-01 22:51:39

Retail Contact Center Team Overview

The Aspira Customer Service Center provides 24/7/365 inbound and outbound customer support, addressing inquiries, reservations, and purchases while adhering to company policies and contractual obligations.

Position Purpose and Impact

Seeking a Part-Time Bi-lingual Spanish, Customer Service Representative. The Customer Service Representatives manages inbound and outbound customer interactions, assisting with reservations, permits, and general inquiries. The role focuses on delivering exceptional service to foster long-term customer loyalty.

This is a fully remote, part-time, position working approximately 29 hours per week.

Responsibilities

  • Respond to inbound and outbound calls providing clear and professional communication and resolving customer inquiries or issues.
  • Follow established processes to assist customers with reservations, ticketing, permits, and other services.
  • Effectively transfer customers to the appropriate department when needed.
  • Seek management support when necessary for complex issues or escalations.
  • Document customer interactions accurately according to company standards.
  • Update customer accounts and system information accurately.
  • Meet individual KPIs and support department goals for customer service excellence.
  • Adhere to company policies, procedures, and performance standards.
  • Complete all required training and coaching within set timeframes.
  • Communicate effectively with leadership and team members during shifts, ensuring proper handoff of work.
  • Contribute to a positive team environment by delivering best-in-class service and supporting department goals.
  • Perform other duties as assigned to support the contact center.
  • A flexible schedule is required, including evening or weekend hours

Desired Qualifications

  • Strong customer service skills with a professional, calm demeanor.
  • Ability to listen attentively, demonstrate empathy, and respond to customer needs.
  • Builds rapport with customers through friendly and professional interactions.
  • Proficient in following scripts and documenting customer interactions.
  • Demonstrates ownership and accountability, ensuring customers receive exceptional service.
  • Strong communication skills, both verbal and written, with excellent attention to detail.

Desired Education And Experience

  • High School Diploma or equivalent.
  • 1+ years of inbound contact center experience.
  • 2+ years of customer-facing experience in a service role.
  • Proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
  • Typing speed of 50+ words per minute and proficiency with telecommunication tools, chat, and SMS.

Desired Hardware and Software Competency

  • Basic proficiency in Microsoft Office Suite.
  • Familiarity with contact center software (e.g., Amazon Connect, Verint) is a plus.
  • General internet skills and the ability to use various online tools.

General Physical Demands

The below physical demands are representative of those required to successfully perform the essential functions of this job.

  • Visual Acuity: Close visual acuity to read and analyze data on a computer monitor.
  • Hearing Ability: Must be able to communicate effectively in person, over the phone, and through electronic media.
  • Manual Dexterity: Operation of a phone, keyboard, mouse, and general office equipment.
  • Repetitive Motion: Regular and consistent use of hands and fingers for typing, writing, and other computer-related tasks.
  • Lifting and Carrying: Occasional lifting and carrying of office supplies and materials weighing up to 10 pounds.
  • Sedentary Work and Body Position: The majority of work is performed while stationary or sitting at a desk or computer workstation. Prolonged periods of sitting and working on a computer are required. The ability to maintain the required body positions for extended periods, including sitting and using a computer is required. An ability to move within an office setting as well as departing and returning to a workstation punctually for assigned breaks periods is required.
... Ver más detalles
Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
ASPIRA

BILINGUAL CUSTOMER SERVICE REP

Publicado: 2025-08-27 04:34:53

ADP is hiring bilingual Associate Client Support Consultants. Role is hybrid, working in the office 3 days and at home 2 days each week.

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.

The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!

To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What You Can Expect On a Typical Day

Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.

Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.

Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
  • Bilingual: fluent in English and Spanish (speaking, reading, writing)
  • Able to work overtime hours during peak seasons.
  • Call center experience is preferred.
  • A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
    • Experience noted above, OR
    • Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

You'll Love Working Here Because You Can

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for? Apply now!

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
ADP

BILINGUAL SPANISH ASSISTANT STORE MANAGER

Publicado: 2025-08-27 04:30:43

Job Description:

Location: PEMBROKE PINES, FL (PINES PLAZA)

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And you won’t be in this alone. We offer best in class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

  • Excellent communication and leadership skills
  • Three or more years of sales and/or customer experience in telecommunications or a related industry
  • Prior management experience
  • Well-developed planning, analytical and problem-solving skills
  • Familiarity with wireless terminology, industry trends and AT&T mobility systems
  • The ability to collaborate with key stakeholders on initiatives beyond store walls.


Additional requirements include:

  • Strategic perspective and the ability to champion change.
  • Inspiring your team through high performance, collaboration, and teamwork
  • Utilizing professional expertise to solve problems and analyze issues.
  • Taking initiative and striving and creating results


Our Assistant Store Managers earn $47,500 - $71,300 + $18,000+ commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected.
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T


Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities

  • Full-time Office role


Weekly Hours:

40

Time Type:

Regular

Location:

USA:FL:Pembroke Pines:11380 Pines Blvd:RET/RET

Salary Range:

$47,500.00 - $71,300.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
AT&T

GUÍA DE EXPERIENCIA

Publicado: 2025-08-26 05:04:05

Descripción General:

 

Es responsable de representar a Flor de Caña en cada Tours & Experiencia brindada, trasmitiendo a cada visitante los valores y pilares de la marca de forma asertiva, con el objetivo de ganar la confianza de los consumidores, asegurando la visibilidad y la presencia de marca en todo momento y generar crecimiento continuo del volumen de venta de los productos y experiencias que se ofrecen.

 

Responsabilidades Clave:

 

Mantener relación constante con todo el equipo de venta y administrador con el objetivo de llevar la agenda de reservaciones para su correcta ejecución.

 

Asegurar que lo necesario para cada experiencia y Tour se encuentre listo antes de iniciar su recorrido.

 

Comunicar cualquier incidente sucedido en el transcurso de algún recorrido.

 

Asegurar el cumplimiento de todos los lineamientos de la marca.

 

Planificar su día, según programación de Tours & Experiencias.

 

Brindar atención y asesoría a clientes de tienda.

 

Proporcionar retroalimentación de los comentarios recibidos por clientes a su jefe inmediato, con el objetivo de tener un ambiente de mejora continua.

 

Anticipar oportunidades para asegurar el cumplimiento de los objetivos de ventas, y actuar en base a un pensamiento estratégico en la búsqueda de oportunidades para impulsar ventas de experiencias y productos de la tienda.

 

Construir el segmento FDC 12+ en todo su pensamiento, desarrollo y actuar.

 

Habilidades y Requerimientos:

 

Disponibilidad de horario (requisito indispensable).

 

Dominio avanzado del idioma Inglés (requisito indispensable).

 

Técnico o graduado universitario de Administración de empresas, Marketing, Turismo y Hotelería, Licenciatura en Educación o carreras afines.

 

Conocimiento de la marca y curiosidad sobre la categoría y la industria.

 

Fuertes habilidades organizacionales y de comunicación.

 

Capaz de construir relaciones sostenibles con personas claves en el negocio y un grupo de consumidores más amplio, en un ambiente formal o informal(social).

 

Capaz de expresarse de forma clara, concisa y enérgica en situaciones de grupo o individual, ajustando el lenguaje y estilo que capture la atención de la audiencia.

 

Competencias Conductuales:

 

Habilidad para comunicarse.

 

Liderazgo de Equipos.

 

Orientación a resultados.

 

Capacidad y Agilidad Intelectual.

 

Persuasión e Impacto.

 

Habilidad para relacionarse.

 

Habilidad para transmitir los mensajes de la marca correctamente.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
FLOR DE CAÑA

AGENTE DE SERVICIO AL CLIENTE

Publicado: 2025-08-25 05:28:12

Acerca del puesto

Los Especialistas de atención al cliente (Experts) son los embajadores de Uber en la ciudad y los responsables de atender personalmente a los socios conductores, quienes son nuestros principales clientes. Buscamos crear la mejor experiencia para ellos en nuestros Centros de Atención Presencial, conocidos internamente como Greenlights.

Los Greenlights son lugares en que nuevos conductores aprenden a utilizar la plataforma y conocen cómo funciona el sistema para poder conducir con Uber. En estos lugares, principalmente buscamos generar compromiso a lo largo del tiempo, aumentando el sentido de comunidad entre los conductores y el sentimiento de respaldo de Uber.

Por eso, nuestros especialistas son la cara de Uber para los socios conductores. Tienen una visión orientada al cliente, muy buenas habilidades de comunicación, empatía, voluntad de resolver los problemas y facilidad para atraer a nuestra plataforma a los posibles nuevos socios.

En este puesto, se te alentará a compartir las oportunidades de ingresos económicos con los potenciales socios conductores, ayudar a incorporar a nuevas personas para que se unan a nuestro modelo, adaptarse rápidamente a un negocio en constante crecimiento y brindar un apoyo excepcional a las personas que ya forman parte de la plataforma.

¡Esta es una gran oportunidad para trabajar con un excelente equipo de operaciones y aprender del negocio de Uber, desde la raíz!

En Esta Posición, Tendrás Oportunidad De

  • Ofrecer soporte presencial de 5 estrellas a nuestros socios conductores
  • Guiar a los socios conductores a través del proceso de incorporación y de todas las herramientas que necesitan para tener éxito en nuestra plataforma
  • Dar sesiones informativas a grupos de nuevos conductores para prepararlos para conducir y usar la aplicación con precisión
  • Ayudar a los socios conductores a solucionar cualquier problema que experimenten (por ejemplo, problemas con la aplicación)
  • Continuar posicionando Uber, generando una conexión positiva con nuestros socio-conductores y entusiasme por ser parte de nuestro modelo
  • Mantenerse al tanto de las nuevas políticas, procedimientos y programas de Uber que afectan a los socios conductores
  • Contribuir con información valiosa del negocio para mejorar la experiencia del conductor a través del equipo de operaciones

Requisitos:

  • 1 año de experiencia comprobada en atención al cliente presencial.
  • Capacidad para adaptarse rápidamente a las nuevas tecnologías. Manejo intermedio-avanzado de equipo de cómputo.
  • Excelentes habilidades de comunicación, capacidad de interactuar, negociar y conectar con muchos tipos de personalidades.
  • Pasión por vender nuestro producto a posibles socios conductores.
  • ¡Pasión por trabajar en equipo y empoderar a otros!
  • Capacidad para resolver problemas de manera rápida y eficiente.
  • Habilidad para identificar dificultades y proponer soluciones.
  • Automotivación e Inteligencia emocional.

Puntos extra si posees:

  • Una combinación de experiencia en ventas minoristas y atención al cliente.
  • Nivel de inglés intermedio-básico: capacidad para leer y comprender correos electrónicos, comunicaciones internas y materiales de apoyo.
  • Familiaridad o uso intermedio de Google Workspace.
... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
UBER

ESPECIALITA DE SERVICIO AL CLIENTE

Publicado: 2025-08-22 00:57:47

El Especialista de Servicio al Cliente es responsable de ingresar y mantener actualizados los datos en los sistemas de DHL y/o de los clientes, asegurando que se cumplan los procedimientos establecidos y los tiempos de respuesta. Este rol es fundamental para garantizar la precisión de las operaciones logísticas, el cumplimiento de los lineamientos de calidad y las buenas prácticas en el almacenamiento y distribución.

Responsabilidades:


  • Ingreso y Mantenimiento de Datos: Ingresar y mantener actualizados los datos en los sistemas de DHL y/o de los clientes dentro de los plazos establecidos y según los procedimientos internos y del cliente.
  • Cierres Diarios: Realizar los cierres diarios de las transacciones en el sistema, asegurando la correcta documentación de las operaciones.
  • Archivado de Documentación: Archivar la documentación diariamente para garantizar la trazabilidad y el cumplimiento normativo.
  • Generación de Listas: Generar Picking y/o Packing lists de acuerdo con las órdenes o instrucciones de los clientes.
  • Reportes: Elaborar reportes según los requerimientos internos de DHL y/o establecidos con los clientes, asegurando que la información sea precisa y oportuna.
  • Métricas de Procesos: Realizar métricas de los procesos de recepción, despacho, devoluciones e inventarios, de acuerdo con los requerimientos de cada operación.
  • Cumplimiento Normativo: Cumplir con los lineamientos establecidos dentro de los requisitos definidos por los sistemas de gestión certificados de DGF y las buenas prácticas, normas de calidad, 5S, compliance, medio ambiente, energía, salud ocupacional y seguridad, así como otros requisitos definidos por DHL y/o el cliente.
  • Buenas Prácticas de Almacenamiento: Asegurar el cumplimiento de las buenas prácticas de almacenamiento y distribución.


Requisitos:


  • Título de Bachillerato en Aduanas o Comercio Exterior.
  • Mínimo 1 año de experiencia en puestos semejantes o equivalentes.
  • Conocimientos en el uso de paquetes Office.
  • Inglés intermedio (oral y escrito).
... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
DHL GLOBAL FORWARDING

MULTI-LINGUAL CUSTOMER SERVICE ADVISOR

Publicado: 2025-08-20 22:39:30

Job Description

Come and help us “build” our Consumer and Shopper Engagement team in our new office located in Tempe, AZ! We’re looking for energized and insightful people to join our team and serve our consumers world-wide. From building tips and advice on the latest sets, to troubleshooting and hunting down rare parts, we cover a huge range of topics, which makes every day totally different!

About The Role

The LEGO Group commits to a hybrid working model where you can work a maximum of two days a week from home with a minimum of three days in the office. Therefore, you should live within commutable distance to Tempe to apply for this exciting role. Successful candidates will be supplied with equipment for hybrid working.

Start dates for the upcoming training classes are in September and October of 2025.

Where you’ll spend your time

The first four weeks you will get to know your new colleagues, learn about LEGO® bricks, and settle into the LEGO culture during your in person, classroom-based training. This training will be from 9 00am to 5 00pm, Monday through Friday. This training can be subject to change.

We are currently hiring for a shift with different, scheduled, starting times (even at the half hour), ranging from 8 00am to 10 00am.

Full-time employees work 5 days a week, Monday through Friday.


Core Responsibilities



  • Respond in a lively, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat.
  • Engage in both verbal and written communication in English and Spanish.
  • Use technology while helping consumers. Salesforce, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
  • Provide excellent service to each consumer when there is a high volume of contacts.
  • Adhere to your planned schedule, as all breaks, shift start times, and shift end times are scheduled around consumer demand.
  • Represent the LEGO Group brand through our outstanding tone of voice.
  • Agree to our confidentiality agreement.
  • Meet performance expectations with post-contact survey results and your daily efficiency.
  • Work on Black Friday and Cyber Monday to help our most dedicated fans. You will also be scheduled to work on key company holidays to support high volumes during our peak season.



Play your part in our team succeeding

Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat. Every day is different! We answer questions about up-and-coming product launches, place an order for one of our biggest fans, or troubleshoot one of our digital products, such as LEGO Boost or the LEGO Life app. We are looking for upbeat, energetic, and hard-working individuals to join us in giving our fans the best consumer experience.

Do you have what it takes?



  • Being happy to work in a dynamic, fast paced, and one team environment.
  • Great communication skills both spoken and written. Read, write, and speak in Spanish at professional and fluent working proficiency.
  • Experience in providing premium customer service.
  • Confidence to make your own judgements about what is right for your consumer.
  • Attention to detail and ability to multi-task and to prioritize.
  • Be comfortable with virtual assessments, have access to a secure Wi-fi network, and have a private space to work remotely.
  • Strong computer literacy, including the effective use of various systems and platforms.



Here are just some of the generous benefits of working here



  • $45,000 base salary with overtime eligibility.
  • A paid, four-week training that will set you up to deliver a premium service to consumers.
  • Consistent performance support from your leader.
  • An opportunity to shop with our generous employee discount.



Join the global LEGO family!

Here is some more of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the

Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility, and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug-free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement, which is intended for those with disabilities, LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.





Compensation

The salary for this position has a range of $39,520.00 - $59,280.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
THE LEGO GROUP

CUSTOMS SPECIALIST, ENTRY WRITER

Publicado: 2025-08-19 18:15:23

DSV - Global transport and logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location: USA - Laredo, W Bob Bullock Loop

Division: Air & Sea

Job Posting Title: Customs Specialist, Entry Writer

Time Type: Full Time

Summary

The Entry Writer is responsible for ensuring compliance with customs regulations and facilitating the smooth import and export of goods for the company. They work closely with clients, government agencies, and internal teams to prepare and submit accurate customs documents. The Entry Writer plays a crucial role in minimizing customs-related delays and ensuring efficient transportation and logistics operations.

Duties And Responsibilities


  • Prepare and submit customs documentation, including entry forms, invoices, and other required documents.
  • Classify goods according to customs regulations and determine appropriate duty rates.
  • Coordinate with clients, carriers, and government agencies to gather necessary information for customs clearance.
  • Ensure compliance with customs laws and regulations, including tariff classifications, valuation, and country of origin requirements.
  • Track and monitor customs entries to ensure timely processing and resolve any issues or delays.
  • Communicate with customs officials, brokers, and other stakeholders to resolve any customs-related inquiries or problems.
  • Maintain accurate records of customs transactions and documentation for audit purposes.
  • Stay up-to-date with changes in customs regulations, trade agreements, and industry practices.
  • Collaborate with internal teams, such as transportation and logistics, to ensure smooth movement of goods across borders.
  • Provide guidance and support to colleagues on customs-related matters.


Educational Background / Work Experience


  • 2+ years of experience in customs brokerage or related field.
  • Experience with import and export documentation and customs clearance procedures.
  • Familiarity with international trade and transportation processes.


Skills & Competencies


  • Strong knowledge of customs regulations and procedures.
  • Proficiency in using customs brokerage software and systems.
  • Excellent attention to detail and accuracy in preparing customs documentation.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work well under pressure and meet deadlines.
  • Familiarity with international trade agreements and requirements.
  • Knowledge of transportation and logistics operations.
  • Proficiency in using Microsoft Office suite.


Preferred Qualifications


  • Bachelor's degree in international trade, supply chain management, or a related field.
  • Customs broker license or certification.
  • Experience working with a variety of commodities and industries.
  • Familiarity with Automated Commercial Environment (ACE) and other customs clearance systems.
  • Experience with specialized customs processes such as bonded warehousing, drawback, or temporary importation.


Language Skills


  • Fluent in English (oral and written)


Computer Literacy


  • Proficient in using customs brokerage software and systems.
  • Familiarity with Microsoft Office suite (Word, Excel, Outlook).
  • Ability to quickly learn and adapt to new software and technology platforms used in the transportation and logistics industry.


At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

For this position, the expected base pay is: $16.75 - $22.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
DSV - GLOBAL TRANSPORT AND LOGISTICS

BILINGUAL CUSTOMER SERVICE SPECIALIST

Publicado: 2025-08-15 23:07:19

Job Description

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

This is a FULL-TIME position.

The individual selected for this role will be expected to work at Store #7112, located at: 3115 W Sunset Ave, Springdale, AR 72762-4945

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales

Qualifications

Minimum Requirements:

  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must have a valid, unrestricted Driver’s License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:

  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

#SHWSalesBL

About Us

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible

What is the Process to get Started?

Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
SHERWIN-WILLIAMS

COORDINADOR DE ENSAMBLE DE MOTOCICLETA

Publicado: 2025-08-13 23:56:57

Objetivo:

Planificar y supervisar el proceso de ensamble de motocicletas del área, utilizando de forma eficiente los insumos requeridos para esta tarea.

 

Requisitos:

- Técnico en Motocicletas o Ingeniero Mecánico

- 3 años de experiencia como Encargado de Área Técnica, Encargado de Ensamble o Supervisor de Armado

- Conocimiento intermedio sobre motocicletas

- Experiencia en manejo de presupuesto

- Experiencia en planeación operativa y gestión de equipo técnico

- Manejo de Excel Intermedio

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
GRUPO MONGE NICARAGUA

SEASONAL CALL CENTER REPRESENTATIVE

Publicado: 2025-08-13 23:52:04

We are hiring new Seasonal Call Center Representatives!

This is a temporary position with a flexible schedule, from early October to late December, with the potential of becoming a permanent position based on performance and needs.

Employees need to be able to work between 20-29 hours per week, during low season.

During peak, there could be an option to extend the number of working hours.

 

Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.

 

We offer:

  • Extraordinary employee experience
  • Flexible schedule
  • Remote first = Work from home anywhere in Costa Rica (we provide all the required equipment)
  • L.L.Bean employee discount
  • Company doctor
  • Employee Assistance Program (EAP)

 

About you:

  • English Level: C1 (advanced verbal and written)
  • Strong listening skills
  • Customer Service oriented (respectful, friendly, proactive, courteous, etc.)
  • High attention to detail
  • Ability to make decisions quickly
  • No specific career is required
  • No experience required (Call Center experience is a plus)

 

About the role:

  • Responsible for answering incoming customer calls, taking orders, utilizing company policies and resources to solve customer issues, and directing calls to the managerial team when necessary.
  • Our Call Center Representatives are the first point of contact for customers’ product concerns.
  • Engages with customers and is always ready to offer information on merchandise and services.

 

This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.

... Ver más detalles
Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
LLBEAN COSTA RICA

MY OFFICE SUPPORT ASSOCIATE

Publicado: 2025-08-08 20:52:59

Ever feel burnt out by bureaucracy? Us too. That’s why we’re changing the way we work for higher productivity, faster innovation, and better results. We call it Dynamic Shared Ownership (DSO). Learn more about what DSO will mean for you in your new role here https://www.bayer.com/en/strategy/strategy

Your Tasks And Responsibilities

  • Responsible for timely and accurate processing of specific administrative tasks according to standard process documentation.
  • Organize and maintain Outlook inbox and calendars.
  • Coordinate meetings, rooms, and hotel reservations, catering events, new hires onboardings, interviews, etc.
  • Creation, follow-up, and tracking of purchase.
  • Submit, reconcile, and track travel and project expenses.
  • Maintain and manage contact lists, SharePoint, MS Teams, and other systems.
  • Prepare and update regular reports, budgets, and other documentation.
  • Prepare briefing materials, take minutes, and verify meeting participants.
  • Arrange travel and provide support with business trips, transportation, and hotel booking.
  • Support onboarding and Offboarding processes.
  • Register Visitors to the buildings.
  • Comply with process standards, policies, documentation procedures, and KPI targets.
  • Prepare and maintain process and client documentation.
  • Use of existing procedures to solve routine or standard problems.
  • Solve, liaise with appropriate resources, follow up, and escalate identified issues.
  • Contribute to process improvements and report potential process exceptions.
  • Support onboarding and training processes for new joiners.
  • Support TL, and other team members in operational topics.

Who You Are

  • University degree in Administration, or similar career (Mandatory).
  • Technical degree in Administration, Assistance or similar (Desirable).
  • At least 2 years as an administrative assistant, business support and stake holder management (Mandatory).
  • Advanced English proficiency (Mandatory).
  • Knowledge in Microsoft 365 (Mandatory).
  • Computer proficiency with Microsoft Office Suite and other IT-relevant systems.
  • Verbal and written communication skills are required as the role requires interfacing with internal and external customers.
  • Ability to maintain the highest levels of confidentiality and integrity.
  • Ability to work independently and be self-motivated.
  • Strong organizational skills reflect the ability to prioritize multiple tasks to meet deadlines, ensuring attention to detail.
  • High level of proactivity, dedication, accuracy, and excellent stakeholder management.
  • High level of professionalism with a focus on teamwork and the ability to cultivate and maintain a positive working environment through feedback.
  • Continuous improvement mindset to contribute to the team's development and growth.
  • Problem-solving skills and flexibility to accept new challenges.

What We Offer You

  • Hybrid Working Style.
  • Competitive salary.
  • Attractive benefits package.
  • Wide range of development opportunities.
  • Good working conditions and comfortable working environment.

At Bayer, we believe in diversity, equity, and inclusion. We aim to create an environment in which everybody can feel authentic, respected, and equally valued. Every day we strive to reflect our values through our people's unique capabilities, self-experiences, and aspirations. We, intentionally seek diversity, to enable our people to bring their fullest potential out and encourage others to likewise do so. Our company wins when we leverage our capabilities to lead the cultural transformation in our business, positively impacting society.

Candidates who meet the requirements based on the job profile will be considered for employment regardless of physical disability, race, color, religion, sex, age, sexual orientation, or gender identity and will not be at a disadvantage if unemployed.

Application Period: 08/07/2025 - 08/17/2025 Reference Code: 851242

Division: Enabling Functions Location: Costa Rica : Heredia : Heredia

Functional Area: General Administration & Corporate Services Work Time: Full time

Employment Type: Regular

Contact Us

Address E-Mail

Heredia, Costa Rica

HROP_TA_PACA@BAYER.COM

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
BAYER

PICKER

Publicado: 2025-08-07 23:39:28

PedidosYa es la compañía de tecnología líder en delivery y quick commerce presente en 15 países de Latinoamérica. Es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.

Nuestro objetivo es simplificar el día a día a millones de personas, a través de nuestra pasión por la tecnología.

Somos un equipo con buena energía que se mueve rápido para generar impacto. Buscamos personas que les gusten los desafíos, con ganas de ir por más y sobre todo que jueguen en equipo. ¿Te sumas?

Descripción del empleo

¡Tenemos oportunidades para vos!, estamos buscando Pickers part time y full time para nuestros PedidosYa Market en Nicaragua.

¿Qué desafíos te esperan?

Realizar el picking (armado de pedido) y el empaquetamiento de las órdenes asegurando el nivel de servicio esperado (realizar pedido en tiempo y forma, alineado al proceso de empaquetado correcto y sin modificar las órdenes).

Recibir y stockear mercadería cumpliendo los estándares de seguridad, higiene y orden de la compañía. Registrar todo en el sistema de inventario en tiempo y forma.

Asegurar y controlar que la mercadería sea la pedida en las órdenes de compra.

Asegurar y controlar las fechas de vencimiento y la calidad de la mercadería recibida (cadena de frío, roturas, etc.).

Stockear y etiquetar los productos en los racks de manera ordenada. Sugerir cambios en el orden de la mercadería que mejoren la productividad del picking.

Mantener un área de trabajo ordenada y limpia.

Identificar y comunicar potenciales oportunidades para reducir costos y mantenerlos por debajo del target.

Ser capaz de realizar el trabajo diario con supervisión limitada.

Desarrollar y mantener un conocimiento de la cartera de productos ofrecida y la demanda de cada uno de ellos.

Participar del proceso de control de inventario.

Participar del proceso de cobro y entrega de órdenes a los riders.

Requisitos

Experiencia en roles de reposición(manejo de mercadería, manejo de caja, o afines.(Deseable).

Disponibilidad para trabajar en horarios rotativos.

Trabajo en equipo.

Responsabilidad y compromiso.

Flexibilidad, dinamismo y proactividad.

Información adicional

  • Crear valor para un gran ecosistema de negocio.
  • Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía.
  • Moverte a la velocidad de tus ideas y emprender.
  • Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios.
  • Generar impacto positivo en las personas y el planeta.
  • Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo.

La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.

En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.

#CoolturaPeYa #LaDiversidadNosPotencia

... Ver más detalles
Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
PEDIDOSYA