Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Waldorf Astoria Orlando is looking for a Guest Service Agent to join the Front Office Team!

Surrounded by Walt Disney Resort, this luxurious Forbes 4-Star property has 502 rooms, 30,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 2 bars, a pool, and in-room dining.

• Classification: Full-Time
• Shift: Various - must have availability to work weekdays, weekends, and holidays.
• Pay: $20.09 per hour
  
  
  

Want to learn more? Hotel Website, Facebook, Instagram

What will I be doing?

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
• Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
• Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
• Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
• Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
• Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
• Receive, input, retrieve and relay messages to guests
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment.
  
  
  

Work Locations

Waldorf Astoria Orlando

Schedule

Full-time

Brand

Waldorf Astoria Hotels & Resorts

Job

Guest Services, Operations, and Front Office

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. And we reward and promote these whenever we can. Whether it’s through flexible work schedules and a culture of openness and respect or personal mentors and our comprehensive range of development programs as our 'Certified' programs, we’ll help you realize your full potential and become a specialist in your area.

About the role:

DHL is hiring a Customer Support Agent to join its Heredia, Costa Rica team. In this role, you will handle, investigate, and resolve customer inquiries accurately, professionally, and in a timely manner within an inbound call/contact center environment. Provide high standards of customer quality service and facilitate the effective collection of accounts receivable.

Main Responsibilities

• Ensure that customer inquiries from multiple channels are handled in a timely manner, in accordance with established standards, by providing dedicated attention to inbound calls and emails in a call center environment.
• Provide professional, high-quality customer service in line with DHL’s established standards.
• Resolve customer inquiries according to DHL’s established standards.
• Accurately and timely log inquiries into the ERP system.
• Actively promote self-service functionalities and/or ensure that customer inquiries are addressed structurally to prevent recurrence.
• Ensure coordination across functions and handle required billing adjustments.
• Identify root causes of customer inquiries and ensure billing accuracy upon receipt of inquiries.
• Support and timely resolve customer collection inquiries.
• Facilitate the collection of accounts receivable and minimize disputed amounts and the aging of outstanding debt positions.
• Coordinate with third-party countries, customer service, operations, and commercial/sales teams when required.
  
  
  

Qualifications & Skills

• Bachelor’s degree or university studies in Customer Service, Business Administration, or a related field.
• Advanced level of English and Portuguese.
• Minimum of 2 years of customer service experience.
• Basic knowledge of Microsoft Outlook, Excel, and PowerPoint.
• Preferred knowledge of logistics products.
• Preferred experience or knowledge in Accounts Receivable (AR)

The Bilingual (Spanish) Community Development Advisor is responsible for generating pre-need sales for locations in the assigned market area including cemetery property, cemetery merchandise, cemetery services and prearranged funeral/Cremation plans.

Responsibilities

• Actively builds relationships in the community to educate and guide families in their preplanning decisions
• Excels in his/her ability to set an appointment, give a preplanning guide presentation, and product presentation
• Provides professional park tours of each location within their area
• Completes paperwork timely, neatly and accurately, including all specific requirements for contract processing
• Actively tracks all sales activity and ratios to measure areas of strength and areas that need improvement
• Uses CRM to track all contacts and ensure professional follow-up
• Contacts new and existing customers to discuss how specific products or services can meet their needs
• Prospects daily using multiple methods including cold calling, door knocking, mailers, seminars, and outside events
• Provides world class customer service, a positive attitude, and a willingness to do “Whatever it takes”
• Keeps current in areas as they relate to our profession (veteran’s benefits, social security benefits, end of life decisions, etc.)
• Builds relationships with church’s, civic groups, veteran organizations, hospice, senior living, & other community groups. Once relationships are established, pre-planning seminars are scheduled and conducted in accordance with NorthStar Memorial Groups established program.
• Works multiple prospecting avenues such as, “web leads, Seminars, park patrolling, file reviews, direct mail, and all other prospecting methods in accordance with NorthStar’s sales playbook.
• Schedules 10-12 Pre-Need appointments each week that are tracked in the CRM.
• Answers telephone inquiries about cemetery products and services pre-need planning.
• Attends training programs scheduled with sales leaders and regional leadership.
  
  

Qualifications

• High School Diploma or equivalent
• Valid driver’s license and satisfactory driving record.
• Must have reliable transportation.
• Knowledge of current federal, state and local regulations related to the cemetery and funeral industry.
• Bilingual in Spanish (Required)
  
  

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

Description

Have you ever felt like being a part of something great? Do you have a passion for community and social impact? If you answered yes to either of these questions, CSD Call Centers may have a job for you.

CSD is the largest NPO dedicated to cultivating opportunities for Deaf success. For nearly fifty years, we have offered a wide range of programs and services designed to educate Deaf people and the public, facilitate communication through technological solutions, and support businesses with resources to hire Deaf employees.

CSD is looking for self-motivated individuals with a passion for driving communication access to fill our Call Center Representative (Communication Assistant) positions in our Telephone Relay Service (TRS) Call Centers. The deaf and hard of hearing community rely on TRS to communicate over the phone with friends and family. At CSD Call Centers, our Customer Service Representatives (Communication Assistants) facilitate phone calls between deaf or hard-of-hearing individuals and hearing individuals.

See what others have to say about CSD Contact Centers: Telephone Relay Service click here.

Upcoming Training Classes Start - Monday, March 9th.

Benefits

• Opportunity to work from home
• Must meet qualifications to work from home
• Starting wage of $14.00 per hour
• $15.50 per hour after completing training and passing a Spanish fluency test
• Hiring for full-time & part-time positions
• Eligible for salary increases twice a year
• Paid time off (for all employees)
• Remote Work Stipend
• Employee Assistance Program (available immediately, no employee cost)
• Employee rewards for good attendance and performance
• Student loan forgiveness eligibility (due to non-profit status)
• Downtime is YOUR time
  
  

No sales, no quotas, no tech support, no customer conflict de-escalation Requirements:

Knowledge, Skills, and Abilities: To perform the essential functions of this position successfully, an individual should demonstrate the following competencies

• Excellent communication skills
• Ability to speak clearly and pronounce and enunciate complex words and sentence structure; ability to effectively verbally communicate using voice inflection, adjust tone and volume
• Ability to read text aloud from a computer, listen to spoken words, and transcribe to text on a computer
• Excellent grammar and spelling
• Ability to learn and understand complex computer communication software, shortcuts, and command functions
• Ability to work in a fast-paced environment
• Ability to adapt to schedules influenced by call volume fluctuations
  
  

Qualifications

• Fluent in Spanish and English
• A minimum of a High School Diploma or equivalent
• 18 years of age or older
• Typing Speed of 45 words per minute with 90% accuracy to qualify for training
• Ability to type at 60 words per minute with 95% accuracy to graduate training
• Excellent customer service experience and a relaxed/calm demeanor
• Ability to work various schedules including weekdays, weekends, evenings, and holidays
• Must be able to pass skill assessments administered by a local recruiter
  
  

Work From Home Requirements

• Private and quiet office space with a closed door
• Hard-wired internet connection via ethernet cable (cable provided by CSD)
• High-speed internet connection (3.0 MG download; 1.2 MG upload)
  
  

Residency Requirement: Candidates for this role must live and work in Minnesota.

Applicants who may need reasonable accommodation due to an existing medical condition during the interview/hiring process should make their request with their recruiter by emailing recruiting@csd.org. Current employees of CSD who may need a reasonable accommodation should make their request to People & Culture.

Communication Service for the Deaf, Inc. is an Equal Opportunity Affirmative Action Employer and drug and tobacco-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, disability status, age, genetic information, protected veteran status, or any other characteristic protected by law.

Brindar soporte administrativo y operativo al área comercial y administrativa, asegurando orden, seguimiento y precisión documental en cotizaciones, órdenes de trabajo y cobros, así como una atención eficiente, cordial y clara para la cartera activa.

Requisitos

Experiencia en habilidad de atención al cliente vía telefónica y en persona, asistencia a Gerencia Comercial, elaboración de cotizaciones, seguimientos, manejo de redes sociales, apoyo en facturación y despacho de productos, revisión y reportería.

Estudiante Universitaria

Edad 23 a 30 años

Experiencia de 2 años en Servicio al Cliente, administración, ventas, comercial, mínimo

Persona con energía, control organizativo, dinámica, creativa, conocimiento digital

Ofrecemos

Salario Q.5,000.00

Bonificación por cumplimiento de meta de equipo

Prestaciones de Ley

Horario de Lunes a Viernes de 7:00 am a 16.00 horas

Flexibilidad de desempeño laboral

Oportunidad de crecimiento

Coordinar y gestionar al equipo de servicio al cliente, para la atención de tiendas, plantas, clientes terceros, centros de distribución manteniendo el flujo de comunicación con áreas de Planta, Logística y Comercial.

¿Qué harás?

Supervisar a auxiliares la entrega de consolidado de pedidos recibidos por sistema o de manera manual, en tiempo y de la forma requerida por la Planta.

Garantizar que auxiliares encargados de reclamos (Service now) realicen el seguimiento de reclamos con las áreas de Protección de Activos, Calidad y brinden respuesta en los tiempos definidos en el proceso.

Mantener comunicación con Transportes y Tiendas, sobre las consultas de rutas, retrasos, cambios de horario, con Resurtido sobre excesos y faltantes en pedidos.

Consolidar información de las diferentes áreas para la creación y mantenimiento de materiales de venta final en sistemas SAP y Retail. Validar que la creación y carga de información (inforecord) de materiales nuevos se realicen correctamente.

Realizar la solicitud de pedido de suministros para el departamento y garantizar contar con el inventario necesario para no interrumpir las funciones del equipo.

¿A quién buscamos?

Técnico en administración de empresas

1 año de experiencia en manejo de equipos enfocados en atención al cliente.

Excel intermedio (Requerido)

SAP (Deseable)

Power BI básico

En Walmart, la INTEGRIDAD es el pilar fundamental de nuestra cultura. Estamos fielmente comprometidos con hacer lo correcto siempre y mantener un entorno laboral respetuoso y positivo para todos. Por eso tenemos cero tolerancia a toda forma de Acoso Sexual. Además para garantizar tu desarrollo, los sobornos, conflictos de interés, deshonestidad acoso y discriminación no son permitidos.

What You'll Be Doing The Southern Regional Center (SRC), Fuquay Varina's "one stop shop for the help you need", is seeking a self-motivated Bilingual Customer Service superstar with a positive attitude to be the helpful and smiling first point of contact for the community! This career opportunity is ideal for anyone wanting to learn, grow and advance their #HealthandHumanServices, #SocialServices, #PublicHealth or #LocalGovernment career!

The SRC is a facility that brings an array of services to the southern portions of Wake County. The Center represents a regional service delivery model that has been implemented throughout Wake County. Services from various Wake County departments (Public Health, Social Services, Community Services, Environmental Services, Revenue Department, Register of Deeds Department, Sheriff's Department) and various facility-based partnerships engage the community through the SRC. The Customer Service Specialist (CSS) position is responsible for administrative support at the Front desk, Reception, Medical Records, Social Services, Register of Deeds, and Revenue departments.

The Primary Duties Of This Role Include

• Assisting clients/patients with Reception and Registration
• Directing clients to proper assistance
• Utilizing the electronic document management programs for Economic Support Services and Health Clinics
• Managing charts for Health Clinics
• Handling Revenue functions, such as receiving payments, balancing cash funds, and delivering funds to the bank
• Handling gas card requests for the Transportation office and prescription pick-ups for Health Clinic providers

To find out more about the good work we do in the community click on the link below

https://www.wake.gov/departments-government/health-human-services/health-human-services-locations/southern-regional-center

About About Our Team The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

Required The Basics (Required Education and Experience)

• High school diploma or GED
• One year of job-related experience (i.e. customer service, medical records, medical office)
• Equivalent education and experience are accepted
• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Fluent Spanish language skills
• Exceptional customer service skills
• Customer service experience in a fast-paced social service, health care or office environment
• Familiarity and experience with social services programs
• Administrative experience in a healthcare setting working with healthcare records including electronic medical records
• Cash handling experience
• Experience acting as the first point of contact for a company or agency

How Will We Know You're 'The One'?

• Excellent customer service skills
• Spanish language fluency
• Attention to detail and accuracy
• Ability to serve and meet the needs of a high volume of clients
• Ability to adapt quickly to a variety of changing work demands
• Ability to handle confidential and sensitive information in a professional manner
• Ability to communicate effectively and work as a member of a team
• Detailed knowledge of the programs and services that are represented at the Southern Regional Center and a basic knowledge of other county departments/programs and resources

About This Position Location: Southrn Regional Center Fuquay-Varina, NC 27526

Employment Type: Regular

Work Schedule: Mon - Fri 8:15 am - 5:15 pm

Hiring Range: 25.07 - 26.00

Market Range: 25.07 - 31.18

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 1/13/2026

What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Position Overview

The Florida Sea Base is seeking a highly skilled professional to provide in-depth analysis of customer, product, and operational issues, and to resolve escalated problems of the highest complexity. This role ensures that customers receive exceptional service through efficient order processing, accurate correspondence, and seamless coordination with internal teams. A successful candidate for this role should possess a mix of technical expertise, customer-centric mindset, and leadership skills.

This is an ideal position for a professional looking to transition to the role of council program director or camp director.

This position reports to the Manager of Operations, Florida Sea Base.

Responsibilities

• Serves as an escalation point for issues of the highest complexity; resolves conflicts involving scheduling, resources, or technical problems.
• Provides analysis and audits on operational processes, call volume, scheduling, and staffing. Administers system modifications. Identifies areas for improvement and recommends process or system changes to management. Oversees or leads projects.
• Provides workflow coordination, scheduling, and training to the customer service staff.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Customer service best practices; relevant computer systems and applications; typical operational processes and procedures for addressing customer needs.
• Skill in: Conflict resolution and de-escalation; problem-solving and critical thinking; active listening and empathy; communication, both written and verbal; teamwork and collaboration.
• Ability to: Work independently and as part of a team; manage multiple tasks and prioritize effectively; analyze data and identify trends; recommend and implement process improvements and enhancements; empathize with the needs of customers and offer appropriate solutions or options.

Qualifications

• Minimum of four (4) years of experience in ­­­­­customer service, ideally involving complex issue resolution and process improvement.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

Bachelor’s Degree in Business Administration or a related field from an accredited college or university is preferred.

What Customer Service Operations Contributes To Cardinal Health Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.

Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.

Job Summary This Bilingual Representative II, Customer Service Operations is responsible for providing exceptional service to members by handling inbound and outbound calls, addressing inquiries, resolving concerns, and processing product reorders. This role focuses on delivering accurate, timely, and professional support to ensure member satisfaction and retention.

Responsibilities

• Answer inbound calls and make outbound calls as needed to assist members with orders, inquiries, and concerns.
• Process product reorders accurately and efficiently, starting with diabetic testing supplies and CGM products; expand to other product lines after initial training.
• Provide professional and courteous service to resolve member issues on the first call whenever possible.
• Escalate complex issues via email to leadership or other departments when necessary.
• Maintain accurate member records by updating information in company systems promptly.
• Meet performance metrics including Average Handle Time (AHT), First Call Resolution (FCR), call volume targets (60+ calls per day), and other KPIs.
• Adhere to HIPAA guidelines and safeguard all confidential member information.
• Participate in ongoing training to learn new products and improve service quality.
• Collaborate with team members and other departments to ensure seamless member support.
• Attend required meetings and contribute feedback to improve processes and policies.
• Perform additional responsibilities or special projects as assigned.

Qualifications

• High School Diploma, GED, or equivalent work experience, preferred
• 1–3 years of customer service experience in a call center environment, preferred
• Fluent in English and Spanish (able to communicate clearly and effectively in both languages, verbally and in writing)
• Strong customer service skills with a proven ability to resolve issues and meet performance goals
• Basic knowledge of, or ability to learn, customer service processes and best practices
• Demonstrated success in achieving KPIs and objectives
• Proficiency in basic math and business calculations
• Working knowledge of computer systems and data entry; ability to learn new platforms quickly
• Basic proficiency in Microsoft Office applications (Word, Excel, Outlook)

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisors or senior peers on complex and unusual problems

Anticipated hourly range: $15.70 per hour - $22.50 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 03/02/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Our mission is to revolutionize travel through the power of technology. Are you passionate about putting the customer first in growing ecommerce businesses? Do you love understanding the varying needs of customers from across the world?  

We are seeking a highly organized and collaborative B2B Service professional to ensure seamless onboarding and ongoing service support for our partners while driving service excellence. This role requires a proactive approach to partner education, operational coordination, and service improvement. The ideal candidate will possess strong analytical skills, a passion for delivering exceptional partner experiences, and the ability to manage complex cross-functional projects.

This role is integral to delivering exceptional partner experiences while supporting operational excellence and driving service improvements. If you are passionate about B2B service, thrive in a fast-paced environment, and excel at cross-functional collaboration, we encourage you to apply.

In This Role, You Will Service Strategy & Performance

• Drive the execution of service strategies for both Agent-to-Agent (A2A) and Customer Direct Service (CDS) operations supporting demand partners.
• Collaborate with service delivery teams to ensure vendors provide exceptional B2B service support.
• Monitor and analyze service performance metrics (e.g., DUET, NPS, quality audits) to identify trends impacting partner experience.
• Investigate root causes of service-level gaps or policy deviations and share actionable insights with stakeholders.
• Resolve escalated issues through root cause analysis and implement sustainable solutions.
• Set clear expectations with stakeholders and partners regarding service standards, escalation processes, and communication pathways.
• Translate contact insights into actionable recommendations to improve partner engagement and reduce unnecessary contacts.

Process Optimization & Partner Support

• Design and refine processes, policies, and communication guidelines to close service gaps.
• Serve as a key point of contact for commercial servicing inquiries via platforms such as Zendesk and Salesforce.
• Generate detailed servicing reports to highlight opportunities for market and partner-specific improvements.
• Lead ROI-driven partner interactions, forums, and structured collaborations to enhance global servicing outcomes.
• Support end-to-end partner onboarding, including API and template solutions. Identify and resolve process gaps, propose automation opportunities, and ensure compliance checks prior to launch.
• Collaborate with internal teams (e.g., Channel Operations, Technology, Partner Connect) to ensure a seamless transition to business-as-usual (BAU).

Training & Knowledge Management

• Coordinate and deliver training sessions for partners on policies, tools, and systems.
• Mentor internal teams and vendor agents to foster continuous skill development.
• Support strategic partner calls with business development teams, addressing servicing-related inquiries.

Cross-Functional Collaboration

• Partner with sales and business development teams on servicing requirements for RFPs and strategic meetings.
• Drive cross-departmental projects to improve tools, reporting, and agent systems, ensuring alignment with service needs.
• Act as a liaison between stakeholders to prioritize and resolve onboarding and service issues effectively.

Experience And Qualifications

• Proven experience in B2B service management, or a similar role. (2yrs+)
• Strong analytical skills and the ability to use data insights for decision-making.
• Excellent communication and relationship-building abilities.
• Demonstrated expertise in process improvement and cross-functional collaboration.
• Familiarity with tools like Zendesk, Salesforce and other CRM systems.
• Project management skills with a focus on driving ROI-driven outcomes and timelines.

The total cash range for this position in Miami is $73,000.00 to $102,500.00. Employees in this role have the potential to increase their pay up to $117,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Why Wells Fargo Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About This Role Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.

In This Role You Will

• Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
• Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
• Regularly receive direction from supervisor and escalate questions and issues to more senior employees
• Interact with team on basic information, plus internal or external customers

Required Qualifications:

• 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Bilingual reading, speaking, and listening proficiency in Spanish/English

Desired Qualifications:

• Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
• Ability to execute in a fast paced, high demand, metric driven call center environment
• Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
• Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
• Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
• Knowledge,understanding and experience of internet, mobile, and social media technology

Job Expectations:

• Must be able to attend full duration of required training period
• This position is not eligible for Visa sponsorship
• Ability to work additional hours as needed
• Schedule may be eligible for a shift differential under the terms of the shift differential policy
• Must work on-site at the location posted
• Must complete and pass required language assessment

Training and Work Schedule:

• You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
• Training class starts on 3/23/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
• We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays.

Posting Location:

• 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607

@RWF22

Posting End Date 7 Feb 2026

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment And Hiring Requirements

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Reference Number R-514571

Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

The individual selected for this role will be expected to work at Store #2644, located at: 11820 Miramar Pkwy., Bldg. 6, Bay 6, Miramar 33025.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must be able to read, write, comprehend, and communicate in English
• Must be able to read, write, comprehend, and communicate in Spanish
• Must have a valid, unrestricted Driver’s License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal
• If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications:

• Have at least a High School diploma or GED
• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint related products
• Have previous work experience operating tinting and mixing equipment

About Us At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being

Career … with opportunities to learn, develop new skills and grow your contribution

Connection … with an inclusive team and commitment to our own and broader communities

It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 – Online Application

Find the role(s) that interest you on our Careers page: https://jobsearch.sherwin.com/

Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners

Step 2 – Digital Interview

Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions

You’ll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation

Step 3 – In-Store Interview

Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ . Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.

 Your Role & Impact

As Marketing Manager, you will:

Lead the strategy, execution, and performance of multi-channel digital campaigns

Guide and mentor a team of specialists in paid media, content, and design

Manage paid campaigns across Google Ads, Meta, LinkedIn, and emerging platforms

Use AI tools and performance data to drive smarter optimizations and decisions

Collaborate with the sales team to support pipeline growth and lead quality

Oversee campaign performance, budgets, KPIs (CPC, CTR, ROAS), and real-time reporting

Present results and insights to stakeholders and drive continuous improvement

Ensure consistency in brand messaging, audience targeting, and creative execution

Work with U.S.-based clients and audiences, adapting strategies for different cultural and market dynamics

 What You Bring

5+ years in digital marketing with strong paid media experience

Leadership experience managing people and cross-functional teams

Strong command of performance marketing metrics and optimization tools

Familiarity with AI tools for campaign automation, predictive analytics, or audience segmentation

Experience working with U.S. brands or audiences is a big plus

Excellent communication and analytical skills

Highly organized, detail-oriented, and results-driven

Willingness to work on-site (no remote option)

Bonus: Experience presenting to leadership or external clients

 What We Offer

A performance-driven agency culture with strategic autonomy

Opportunity to lead campaigns that impact international markets, especially the U.S.

Access to cutting-edge tools, AI platforms, and industry best practices

Projects with fast-moving, ambitious brands

Cross-functional collaboration with creative, sales, and tech teams

A space to innovate, grow, and make your leadership visible

 Lead the Next Wave of Marketing Growth

If you’re ready to lead campaigns with purpose, empower your team, and make an impact across borders — we want to meet you.

Responsabilidades

• Realizar la instalación, configuración y mantenimiento de software y hardware en sistemas POS y PIN Pad.
• Atender y resolver averías técnicas en los dispositivos POS, ejecutando diagnósticos y pruebas de funcionamiento.
• Brindar capacitación y soporte técnico a los comercios para asegurar el uso correcto de los equipos POS.
• Garantizar que los dispositivos cuenten con la conectividad necesaria (incluyendo WiFi) para procesar transacciones.
• Entregar paquetes cumpliendo los requisitos de control de calidad establecidos para el servicio..
• Asegurar el buen estado, cuidado y manejo adecuado de los paquetes asignados en la ruta.
• Cumplir con la efectividad diaria, el volumen de producción asignado y el mínimo de entregas establecido.
• Mantener los niveles de servicio (SLA) según los tiempos comprometidos con los clientes.
• Manejo adecuado de tiempos de entrega, urgencias y solicitudes especiales de la jefaura y/o gerencia.
• Ejecutar cualquier otra función inherente al puesto y necesaria para la continuidad del servicio.

Requisitos

• Motocicleta propia en buen estado y documentación al día
• Licencia A1, A2 O A3
• Estar inscrito como contribuyente en Hacienda y contar con facturas electrónicas (indispensable).
• Conocimiento en sistemas operativos Android para teléfono y tablets.
• Excelente servicio al cliente y habilidades de comunicación.

Experiencia laboral

• Experiencia mínimo 6 meses en puestos relacionados a sistemas POS
• 1 año de experiencia en conocimiento en rutas del territorio nacional.

Condiciones

• Salario base + Atractivo esquema de comisiones.
• Horario: Rotativos Lunes a Sábado.
• Modalidad: Presencial en Sabanilla Corporativo, Montes de Oca.

Description We're seeking a talented Marketing Manager to join our F3RS team. You'll help drive marketing initiatives that enhance customer experience. As a Marketing Manager, you'll execute marketing strategies that bridge the gap between our US stakeholders and Amazon Fresh customers, ensuring seamless experiences across multiple touchpoints. You'll have the opportunity to work on diverse projects that impact both digital and physical retail spaces, ensuring seamless experiences across multiple touchpoints. This role offers the chance to influence how millions of customers discover and engage with Fresh products and services.

The ideal candidate will combine analytical thinking with marketing expertise, showing strong attention to detail while maintaining sight of broader business objectives. You'll be part of a dynamic team that values innovation, customer obsession, and operational excellence.

Key Responsibilities

• Execute straightforward marketing initiatives to achieve shared goals supporting customer attraction, engagement, and retention for FRESH offerings
• Manage cross-channel marketing tactics and measurement aligned with team goals
• Develop and implement marketing campaigns that enhance the visibility and success of our grocery business
• Monitor and analyze performance metrics for marketing initiatives, providing recommendations for improvement
• Collaborate with cross-functional teams to ensure alignment on marketing objectives and execution
• Create clear, concise documentation for initiative performance and status reporting
• Support the development and optimization of marketing materials and communications

Basic Qualifications

• Bachelor's degree or equivalent experience
• 3+ years of relevant marketing experience
• Strong analytical skills with proficiency in data analysis and reporting
• Experience with marketing campaign execution and measurement
• Excellence in written and verbal communication

Preferred Qualifications

• Familiarity with grocery retail or food categories
• Experience with marketing automation tools and content management systems
• Track record of successful cross-functional collaboration

Basic Qualifications

• 2+ years of professional non-internship marketing experience
• Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
• Experience using data and metrics to measure impact and determine improvements
• Experience with onsite marketing, lifecycle marketing and digital advertising

Preferred Qualifications

• Knowledge of HTML, XML, and Excel

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon Support Services Costa Rica SRL

Job ID: A3128269

Ready to ditch the traditional 9-5 grind? If you are an Spanish speaker living in United States join our community as a Media Search Analyst, set your own flexible schedule and complete engaging tasks with an innovative web-based evaluation tool!

What You’ll Do As A Media Search Analyst:

• Assess diverse media categories: music, books, podcasts, videos, and more.
• Evaluate app store content, ensuring search result accuracy and relevance.
• Utilize your cultural knowledge and market expertise to validate query intent.

Why Join the AI Community?

• Be part of the global and diverse TELUS Digital AI Community with 1M+ global contributors.
• Support machine learning for world-leading brands with no prior professional experience.
• Make use of your communication and analytical skills and enjoy extra income with great flexibility!

Basic Requirement and Assessment:

• Full Professional Proficiency in Spanish and English and being a resident on United States for the past year, aware of local media and trends.
• An active Apple ID email address is essential, ownership of an Apple device and familiarity with Apple products.
• Complete ID verification at your convenience within a specific timeframe and pass an open book qualification exam with guidelines provided.

Join us today and help revolutionize digital media content!

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About The Role

As a Customer Development Services Analyst you'll be a key element of the Customer Development team, providing support and speeding up administrative processes related to the sales force, such as credit notes and support as proof of performance paperwork to acknowledge payments to customers related to commercial activities according to the Gross To Net policy.

Key Responsibilities:

• Process and Document Credit Notes: Handle credit note requirements requested by sales executives, ensuring all supporting paperwork is scanned and attached according to Gross to Net guidelines
• Manage System Ticketing: Initiate ticket requests in the planned system with all supporting documents, and provide timely status updates and visibility to sales executives for necessary follow-up actions
• Support Financial Processes: Assist with the checking account process by providing status updates to the Country Finance Manager to mitigate negative impacts on Days Outstanding Sales (DOS) performance
• Handle Trade Agreements & Compliance: Download trade agreements from customer portals (e.g., Walmart) and ensure compliance with all company policies and operational standards
• Reporting and Sales Support: Generate monthly reports and participate in monthly trade visits alongside sales executives
• Provide Office Logistics Support: Coordinate the printing of credit notes with the office helper and organize stationery for sales executives
• Perform General Duties: Execute other duties and administrative tasks as assigned
  
  

Required Qualifications:

• Bachelor's Degree in Business Administration, Commercial or related fields
• Excel proficiency
• Intermediate/Advanced English level
  
  

Preferred Qualifications:

• At least 1 year of experience (including internships)
  
  

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

El Especialista de Servicio al Cliente es responsable de ingresar y mantener actualizados los datos en los sistemas de DHL y/o de los clientes, asegurando que se cumplan los procedimientos establecidos y los tiempos de respuesta. Este rol es fundamental para garantizar la precisión de las operaciones logísticas, el cumplimiento de los lineamientos de calidad y las buenas prácticas en el almacenamiento y distribución.

Responsabilidades:

Ingreso y Mantenimiento de Datos: Ingresar y mantener actualizados los datos en los sistemas de DHL y/o de los clientes dentro de los plazos establecidos y según los procedimientos internos y del cliente.

Cierres Diarios: Realizar los cierres diarios de las transacciones en el sistema, asegurando la correcta documentación de las operaciones.

Archivado de Documentación: Archivar la documentación diariamente para garantizar la trazabilidad y el cumplimiento normativo.

Generación de Listas: Generar Picking y/o Packing lists de acuerdo con las órdenes o instrucciones de los clientes.

Reportes: Elaborar reportes según los requerimientos internos de DHL y/o establecidos con los clientes, asegurando que la información sea precisa y oportuna.

Métricas de Procesos: Realizar métricas de los procesos de recepción, despacho, devoluciones e inventarios, de acuerdo con los requerimientos de cada operación.

Cumplimiento Normativo: Cumplir con los lineamientos establecidos dentro de los requisitos definidos por los sistemas de gestión certificados de DGF y las buenas prácticas, normas de calidad, 5S, compliance, medio ambiente, energía, salud ocupacional y seguridad, así como otros requisitos definidos por DHL y/o el cliente.

Buenas Prácticas de Almacenamiento: Asegurar el cumplimiento de las buenas prácticas de almacenamiento y distribución.

Requisitos:

Título de Bachillerato en Aduanas o Comercio Exterior.

Mínimo 1 año de experiencia en puestos semejantes o equivalentes.

Conocimientos en el uso de paquetes Office.

Inglés intermedio (oral y escrito).

Acerca del empleo

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
• Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.
  
  

What You'll Do

• Drives operational excellence
• Creates an environment that cares for our frontline team members and celebrates the team successes
• Leads airport team to perform their work in a safe, efficient manner and in compliance with Federal, state and local regulations including DOT, FAA and other government agencies
• Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service
• Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors
• Promotes an environment of mutual respect and trust between frontline team members
• Establishes and promotes effective relationships with external and internal customer base that fosters compassion, authenticity, integrity, respect and dignity
• Provides the direction and appropriate support structure using effective resources to enable the team to deliver high performance
• Assesses operational environment and conditions to ensure corporate and local scorecard metrics are fulfilled through collaboration across departments and levels
• Ability to work extra hours when there are operational needs
• Ability to work rotating shifts including weekends, holidays and days-off
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
  
  

Preferred Qualifications- Education & Prior Job Experience

• Previous airport customer service experience
• 2 years experience leading others
• Knowledge of company policies and procedures and functional automation applications
  
  

Skills, Licenses & Certifications

• Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
• Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
• Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action.
• Strong decision making skills
• Ability to work independently as well as collaboratively
• Ability to work under demanding operational conditions
• Ability to prioritize and execute with a sense of urgency and preciseness
• Ability to use sound business judgment to resolve issues with internal and external customers
• Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
• Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
• Has USPS clearance or the ability to obtain USPS clearance. USPS has a five-year United States residency requirement.
• Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Applicable valid driver’s license as required by local authorities, if applicable