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SALES DEVELOPMENT REPRESENTATIVE

Publicado: 2024-12-30 19:50:41

Sales Development Representative

 

Job Summary:

 

We are seeking a proactive Sales Development Representative to play a crucial role in expanding our client base within the staffing industry. The ideal candidate will engage with potential clients through various channels, assess their cleaning needs, and schedule appointments for our CEO.

 

Key Responsibilities:

 

  • Develop a comprehensive understanding of our services, including specialized solutions for various industries.
  • Initiate outbound calls (80-150 per day)
  • Utilize LinkedIn and other platforms to generate leads.
  • Schedule appointments.
  • Initiate follow-up communications with prospects to address any outstanding questions or concerns, nurturing leads through the sales pipeline and providing timely updates to the management team.
  • Seek feedback from clients and colleagues to identify areas for improvement, actively participating in training sessions and professional development opportunities to enhance sales skills and industry knowledge.

 

Requirements:

 

  • Degree in Business Administration, Marketing, or a related field.
  • Previous experience in sales roles.
  • Strong communication skills.
  • Proven track record of meeting and exceeding sales targets in a competitive environment.
  • Proficiency in CRM software and other sales tools.
  • Exceptional organizational skills, with the ability to manage multiple leads and priorities effectively.
  • Flexible and adaptable approach to changing client needs and market dynamics.
  • Commitment to delivering exceptional customer service and building long-term client relationships.

APPLY: https://www.linkedin.com/jobs/view/4111427202/?alternateChannel=search&refId=Gvhf4sE1JhAyvPWqDrCavg%3D%3D&trackingId=H%2FbY7YtFCVhEFSwlwvJrqw%3D%3D&trk=d_flagship3_jobs_discovery_jymbii 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
LINK UP BPO

OUTBOUND SALES DEVELOPMENT REPRESENTATIVE - LATAM

Publicado: 2024-12-30 19:49:04

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.

All of our positions are fully remote. You do not have to relocate to join us!

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What This Job Can Offer You

  • An opportunity to be a part of and drive the GTM (go to market team)
  • Experience in a scale up, fast growing pre-IPO company
  • Training and exposure to the latest and most advanced prospecting tools e.g. Outreach, ZoomInfo, LeadIQ, and more


What You Bring

  • Proven business development success through effective use of core sales tools (Knowledge of Hubspot, LinkedIn Sales Navigator, Chorus is a plus)
  • Experience working as an SDR in a B2B SaaS Tech company
  • Able to negotiate skillfully, promote/sell ideas persuasively
  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
  • Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
  • Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
  • Extremely self-motivated with a diligent work ethic
  • Demonstrated success in the below areas listed in key responsibilities
  • Writes and speaks fluent English
  • It's not required to have experience working remotely, but considered a plus


Key Responsibilities

  • Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
  • Providing feedback to the Marketing Team regarding quality of marketing-sourced leads
  • Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
  • Providing support to Account Executive team as needed
  • Be responsible for educating and developing prospects leading to hand-off to sales teams
  • Create target prospects lists and penetrate key accounts
  • Cold call into prospects generated by variety of outside sources
  • Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle


Practicals

  • You'll report to: Manager, Outbound Sales Development AMER
  • Team: Sales - Sales Development
  • Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; AMER Region

Application process

  • Interview with recruiter
  • Interview with hiring manager
  • Feedback


Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

  • work from anywhere
  • flexible paid time off
  • flexible working hours (we are async)
  • 16 weeks paid parental leave
  • mental health support services
  • stock options
  • learning budget
  • home office budget & IT equipment
  • budget for local in-person social events or co-working spaces


How You’ll Plan Your Day (and Life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

 

https://job-boards.greenhouse.io/remotecom/jobs/6309496003 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
IMPORTANTE EMPRESA

PART TIME TELLER/CUSTOMER SERVICE

Publicado: 2024-12-30 19:46:10

Acerca del empleo

Space Coast Credit Union (SCCU), the largest state charted credit union in Florida, is looking for a Part- Time Teller/Customer Service to join our ONESCCU team at our Sunset Branch. SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits

  • ONESCCU annual bonus available!
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program

SCCU Team Member financial discounts & perks (save money every month!):

  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts

Teller/Customer Service Salary range

  • $17.34 - $18.47 per hour


Teller/Customer Service Responsibilities

Deliver exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing. Assess members’ needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.

  • Demonstrate effective sales and service skills by consistently meeting established goals.
  • Consult with members regarding SCCU products and services, recommending additional offerings to meet their needs.
  • Periodically act as floor manager, assessing walk-in members’ needs and directing them to the appropriate information source to ensure maximum lobby efficiency.
  • Handle new account opening transactions accurately and efficiently, including paperwork completion, verification of identification, and assistance with check orders and debit card setup.
  • Close consumer loans as scheduled, effectively explaining various loan products and payment options in compliance with governmental regulations.
  • Assist members with various services, such as safe deposit box access, check orders, and setting up online banking applications, to enhance quality service.
  • Perform quality assurance duties for loans and new account documentation.
  • Process all aspects of transactions, including deposits, withdrawals, payments, and the sale of monetary instruments, to provide complete member service.
  • Balance cash, monetary instruments, and daily work accurately to ensure member account integrity.

Teller Customer Service Requirements

  • 6+ months prior experience in customer service and/or cash handling preferred.
  • Bilingual English/Spanish required

 

APPLY: https://recruiting.ultipro.com/SPA1006SPCCU/JobBoard/a1ad5f09-7f9c-420c-9e77-4ace84ced6e0/OpportunityDetail?opportunityId=110f5df7-cc23-4757-b2de-9f0752f4b2a6&source=LinkedIn 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
SPACE COAST CREDIT UNION

CUSTOMER SERVICE AGENT (SPANISH)

Publicado: 2024-12-30 19:44:02

MAJORITY es una app de servicios financieros digitales que incluye una cuenta asegurada por la FDIC, una tarjeta Visa®, envío de dinero internacional, llamadas internacionales y muchos otros servicios enfocados en migrantes. Estamos creados para migrantes, por migrantes. Creemos que todos merecemos la misma oportunidad de tener éxito sin importar nuestro país de origen. Nuestra misión es proporcionar a los migrantes las herramientas necesarias para prosperar en su nuevo país.

Somos un grupo diverso de personas de más de 40 países diferentes, y estamos buscando a personas motivadas a crear productos significativos que acorten las distancias culturales y geográficas. Estamos buscando un Agente de Servicio al Cliente que hable español.

  • ¿Te apasiona cambiar al mundo?
  • ¿Buscas esa combinación única: el espíritu y la emoción de una startup con un negocio ya existente y en constante crecimiento?
  • ¿Te encanta ayudar a los demás y resolver los desafíos de los clientes?

Responsabilidades

Como miembro de nuestro equipo de Servicio al Cliente, ayudarás a nuestros clientes que hablan español por teléfono y chat desde nuestra oficina en Doral. Debes tener fluidez, tanto escrita como hablada, en español. Ten en cuenta que debes residir en Estados Unidos.

Requisitos

  • Fluidez en español
  • Conocimiento de ingles son una ventaja, pero no es necesario.
  • Experiencia previa en servicio al cliente es una ventaja, pero no necesaria.
  • Sería un gran plus si tienes experiencia en la industria de servicios financieros.
  • Excelentes habilidades de comunicación y un enfoque extremadamente orientado al servicio.
  • Capacidad para combinar el enfoque en la calidad con la eficiencia.
  • La disponibilidad para fin de semanas y disponibilidad completa.

Buscamos a Una Persona

  • Una persona trabajadora y adaptable, capaz de trabajar en un entorno dinámico y con plazos ajustados.
  • Una persona que se preocupa por los detalles y está comprometida con la excelencia.
  • Una persona que es rápida para aprender y está comprometida con el crecimiento personal y profesional.
  • Una persona que es creativa e ingeniosa para resolver problemas, y que disfruta de los desafíos.

Para este puesto, ofrecemos un salario inicial de $15 por hora + comisión y horas extras. También ofrecemos varios beneficios, que incluyen vacaciones remuneradas, días festivos flexibles, cobertura completa de salud + dental + visión, 401k con una contribución de 4% y muchos más beneficios. Somos MAJORITY. Somos internacionales, ambiciosos, amables e inclusivos. Creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de raza, religión, color, origen nacional, género, orientación sexual, edad, estado civil, condición de veterano o discapacidad.

 

APPLY: https://www.linkedin.com/jobs/view/4075810590/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=JYJmYFJ2S9N0umsNriG4pQ%3D%3D&trackingId=3kkAj%2FNFVNbpYl%2BjYpHXew%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
MAJORITY

CUSTOMER SERVICE REPRESENTATIVE - BILINGUAL (ENGLISH/SPANISH)

Publicado: 2024-12-30 19:42:00

Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan company serving under-banked communities. We have helped over 40,000 clients and funded over $400 million dollars in loans. We operate in 3 States, our goal is to improve the lives of our clients, employees and communities we serve. We help improve the lives of our clients by providing access to credit which allows them a pathway to the formal financial economy. Our work has a positive social impact in the communities we serve.

THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we’ll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.

This is not a remote offer position.

Your Role:

  • Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
  • Customize financial solutions that meet clients needs and financial goals.
  • Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.

Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan company serving under-banked communities. We have helped over 40,000 clients and funded over $400 million dollars in loans. We operate in 3 States, our goal is to improve the lives of our clients, employees and communities we serve. We help improve the lives of our clients by providing access to credit which allows them a pathway to the formal financial economy. Our work has a positive social impact in the communities we serve.

THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we’ll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you.

This is not a remote offer position.

Your Role:

  • Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch.
  • Customize financial solutions that meet clients needs and financial goals.
  • Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses.

GENERAL REQUIREMENTS (Our Ideal Candidate)

      • Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services).
      • Service-oriented and able to resolve customer grievances.
      • Strong phone presence and experience dialing multiple calls per day
      • Bilingual (English/Spanish).
      • Numeric data skills and accuracy with computer (typing speed 40 wpm minimum).
      • Self-motivated and a strong desire for professional growth
      • Open to receive constant feedback and willing to become an expert on credit business.
      • High School diploma or College preferred.

BENEFITS

  • The base hourly rate for this position is $19.00 - $20.00.
  • The hourly range is specific to the location of this job posting, and according to education level and experience level.
  • Medical benefits.
  • 401(K) Retirement plan.
  • Generous PTO
    • paid holidays
    • paid sick days
    • paid bereavement days for direct family members
    • paid vacation days
  • An inspiring career path that will benefit you, your family and your community.
  • Growth and training career opportunities into leadership roles.
  • $350 Employee Referral Bonus

POSITION

  • Non Exempt Positions.
  • Two days off per week including Sundays.
  • This is not a remote position offer

We are an Equal Opportunity Employer

Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services.

We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

 

APPLY HERE: https://paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=156809&clientkey=64FE544593519BC5C9E49FA9FB48BC43 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
APOYO FINANCIERO, INC

BECOME A SPANISH INTERPRETER!! (US-BASED)

Publicado: 2024-12-30 19:40:12

Company Description

Welcome to LanguageBridge Solutions! We are a Language Service Provider based in Braga, Portugal, with an office in the United States. Our mission is to dismantle language barriers and cultivate connections by offering top-quality interpretation and business solution services. Through excellence and technological innovation, we empower individuals and organizations to thrive in an interconnected world.

 

Role Description

This is a contract remote role to become a Spanish interpreter at LanguageBridge Solutions. As a Spanish interpreter, you will be responsible for providing medical interpretation, simultaneous interpretation, translation, and other language services on a day-to-day basis.

 

APLLY HERE: https://www.linkedin.com/jobs/view/4111061810/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=JYJmYFJ2S9N0umsNriG4pQ%3D%3D&trackingId=ND8ceJrNz0Amcp0PdK4Jvw%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
LANGUAGEBRIDGE SOLUTIONS

PLANEADOR FREELANCE DE VIAJES A TODO EL MUNDO DESDE CASA

Publicado: 2024-12-30 19:37:27

Buscamos un Planeador de Viajes en Cruceros u otros destinos, nacionales o internacionales con gusto por trabajar de manera Independiente o Freelance Remoto; altamente organizado y orientado a los detalles para unirse a nuestro equipo a tiempo parcial o total (a tu elección) , trabajando vía remota. Usted será responsable de coordinar y reservar los arreglos de viaje para sus propios clientes, utilizando nuestro sistema de reservas en línea con múltiples proveedores con acceso directo.

Sus responsabilidades incluirían hacer todos los arreglos necesarios, como buscar y reservar vuelos, transporte terrestre, alojamiento y otros servicios relacionados con los viajes.

  • También sería responsable de gestionar los gastos, realizar un seguimiento de los reembolsos y brindar apoyo a los viajeros mientras están de viaje
  • Emitir billetes de avión, vales y otros documentos de viaje
  • Proporcionar a los clientes consejos de viaje e información sobre atracciones locales
  • Responder a las consultas de los clientes y solucionar cualquier problema de viaje
  • Manténgase actualizado con noticias y desarrollos de la industria
  • Garantizar que las necesidades del cliente se satisfagan de manera oportuna y satisfactoria
  • Manténgase al día con todas las formas de pago aceptadas por la agencia
  • Trabajar con proveedores externos para asegurar los precios más bajos y ofertas especiales para los clientes
  • Garantizar la satisfacción del cliente a través de una comunicación y un seguimiento efectivos

Cualidades clave:

  • Buenas habilidades de comunicación y servicio al cliente
  • Excelentes habilidades organizativas
  • Familiaridad con los sistemas y software de reservas
  • Conocimiento de las reglas, regulaciones y requisitos aplicables de la industria
  • Atención a los deseos, dudas y necesidades de los clientes
  • Capacidad para manejar múltiples tareas y mantener la atención al detalle
  • Capacidad para tomar la iniciativa y anticipar las necesidades del cliente según sea necesario

Con esta oportunidad de negocio, tendría la flexibilidad de trabajar en su propio horario. Debe poder trabajar de forma independiente y sentirse cómodo utilizando una variedad de programas de software y trabajando de forma remota. 

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4112902388/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=XcT52sWDJAlNyJlQeCIjXw%3D%3D&trackingId=7TMsE6mgAnG3rCUvLWC1BA%3D%3D&trk=flagship3_search_srp_jobs 

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Jornada: completo Contrato: fijo Locación: remoto
POSTULAR
ARIMA TOURS

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2024-12-30 19:35:35

Acerca del empleo

Store 2709005: 6203 Overseas Hwy, Marathon, Florida 33050

Availability - Shift/Days

Flexible Availability

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Customer Service Representative, You Will Enjoy

  • Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
  • Flexible Schedules
  • Weekly Pay
  • Full-Time or Part-Time
  • Large, Stable Employer
  • Fast Career Opportunities
  • Work With Fun, Motivated People
  • Task Variety
  • Paid Comprehensive Training
  • 401K With a Competitive Company Match
  • Flexible Spending/Health Savings Accounts
  • Tuition Reimbursement

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

Provide regular and predicable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You Are Good At

  • Selling products to customers
  • Providing excellent customer care
  • Communication and friendly conversation
  • Performing at a quick pace while having fun
  • Working as part of a team to accomplish daily goals
  • Coming up with great ideas to solve problems
  • Thinking quickly and offering suggestions

Great If You Have

  • Retail and customer service experience
  • Sales associate or cashiering experience
  • High school diploma or equivalent
  • Motivation to advance in your career!
  • Willingness to learn and have fun!

Physical Requirements

  • Ability to stand and/or walk for up to 8 hours
  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
  • Occasionally lift and/or carry up to 60 pounds from ground to waist level
  • Push/pull with arms up to a force of 20 pounds
  • Bend at the waist with some twisting up to one hour a shift
  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

 

APPLY: https://workwithus.circlek.com/global/en/job/CIKCGLOBALR473944EXTERNALENGLOBAL/Customer-Service-Representative?utm_source=linkedin&utm_medium=phenom-feeds 

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA

JUNIOR EVENT ASSISTANT

Publicado: 2024-12-30 19:33:46

Junior Event Assistant

Immediate Start / Full Time Position

Looking for a dynamic start to your career? Join our team in sunny Miami!

 

We’re on the lookout for a Junior Event Assistant to join our energetic and enthusiastic team. If you’re confident, outgoing, and eager to get stuck into face-to-face promotions at events, this could be the opportunity you’ve been searching for.

 

About the Role:

As a Junior Event Assistant, you’ll play a key role in engaging with customers, representing our clients’ brands, and creating memorable experiences at events. This isn’t an event planning role – it’s all about being at the forefront of our promotional activities, interacting with people, and driving sales through excellent customer service.

 

What You’ll Be Doing:

  • Representing client brands at various event locations in Miami.
  • Engaging with customers to promote products and services.
  • Building rapport with attendees to create a positive brand experience.
  • Providing product information and answering customer queries.
  • Meeting sales targets and contributing to team success.

 

What We’re Looking For:

  • A confident, outgoing personality – you love meeting new people!
  • Strong communication and interpersonal skills.
  • A self-motivated and proactive attitude.
  • A professional appearance and a positive outlook.
  • No prior experience necessary – just a willingness to learn!

 

Why Join Us?

  • Competitive compensation with bonus opportunities.
  • Full training provided to set you up for success.
  • A fun, energetic team environment.
  • Opportunities to develop skills in sales, marketing, and promotions.
  • Great career progression for ambitious individuals.

 

About You:

Whether you’re a recent graduate, someone looking to gain hands-on experience, or just ready for a new challenge, this role could be the perfect fit. If you thrive in a fast-paced, people-oriented environment, we’d love to hear from you!

 

Ready to Apply?

https://www.linkedin.com/jobs/view/4112955133/?eBP=BUDGET_EXHAUSTED_JOB&refId=XcT52sWDJAlNyJlQeCIjXw%3D%3D&trackingId=oC2CDabEFyOcPqyObMgBCA%3D%3D&trk=flagship3_search_srp_jobs 

 

Join us and make an impact at events across Miami – we can’t wait to meet you!

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Jornada: completo Contrato: fijo Locación: presencial
POSTULAR
IMPORTANTE EMPRESA

ASSISTANT PROPERTY MANAGER

Publicado: 2024-12-30 19:30:58

 At CubeSmart, our culture makes the difference.

When we say it’s what’s inside that counts, we are saying “you count”


Responsibilities

What CubeSmart Self Storage offers:

  • Weekly Pay - Putting money in your pocket more often
  • Excellent Schedule – Most shifts end at 6:00 p.m. and Sundays off*
  • Competitive Hourly Pay & Bonus
  • Paid Time Off – Vacation, Sick, & Holidays
  • Generous Health Benefits
  • 401k Retirement Plan with Company Match
  • Tuition Reimbursement
  • Self-Storage Discounts

 

In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.

 

The Assistant Property Manager is responsible for….  

 

Customer Service:

  • Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
  • Interacting face to face with customers, providing excellent service, and building rapport.
  • Meeting monthly sales goals and metrics.
  • Walking the property to perform lock checks and showing units to customers.
  • Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.

Property Maintenance:

  • Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
  • Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
  • Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)

 

You’ll love working here because…

 

YOU WILL MAKE A DIFFERENCE – YOU WILL BELONG TO A TEAM – YOU WILL GROW WITH US


Qualifications

You’d be great in this role if you have…

  • A positive and outgoing personality with a passion for helping people.
  • Experience in delivering high quality customer service to a diverse customer market.
  • Basic computer skills.

We also want you to know that...

  • You must have the ability to work Saturdays.
  • Valid driver’s license and insurance with access to reliable transportation used during the workday.
  • While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.

*Some locations may require Sunday hours

 

 

We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.+

 

APPLY HERE: https://careers.cubesmart.com/careers-home/jobs/21859?lang=en-us&iis=Job%20Board&iisn=Linkedin 

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IMPORTANTE EMPRESA

INTERNATIONAL PRIVATE BANK- WEALTH ADVISOR- EXECUTIVE DIRECTOR 

Publicado: 2024-12-23 20:44:25

JOB DESCRIPTION

We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients within J.P. Morgan’s International Private Bank.  If you have an entrepreneurial mindset and are looking to constantly challenge yourself, J.P. Morgan is the place for you. You will be working alongside a team of talented colleagues from other markets, businesses and functions to provide you with the opportunity to take your career to the next level.

As a Wealth Advisor in the International Private Bank, you will help ensure that our clients’ estate, income, tax, philanthropic, and other planning needs are identified and met through a comprehensive understanding of their wealth and objectives. 

 

Job Responsibilities

  • Serve as an advisor to clients on personal planning matters
  • Identify opportunities for the Bank to serve in a current or future fiduciary capacity
  • Serve as a resource for clients needing solutions regarding executive compensation, retirement planning, and business succession planning
  • Assist Bankers and other team members in their new business efforts
  • Cultivate relationships with professional advisors (PAs), principally attorneys and accountants, and coordinate the team’s strategy with respect to PA outreach
  • Deliver in-market educational presentations to internal and external audiences (including prospects, clients, and PAs), write and review articles for internal and external publication, and engage in interviews for articles in trade and general publications, and other media
  • Support the coordination of sales efforts among Bankers, Investors, Capital Advisors and Trust and Estate Officers

Required Qualifications, Capabilities, and Skills

  • Five plus years of complex estate and wealth planning experience
  • Professional designations required: JD
  • Recognized expertise in managing the estate planning needs of high-net-worth individuals
  • Sales experience, including: profiling, overcoming objections, negotiating, team-selling approach, closing the sale and bringing in referrals
  • Strong knowledge of U.S. and local transfer tax law and local substantive trust law, with the ability to apply that knowledge to client-specific planning situations
  • Strong knowledge of individual, fiduciary, corporate and partnership income tax laws, with ability to apply that knowledge to client-specific planning situations
  • Ability to evaluate wealth transfer goals of clients and prospects, identify which of the available techniques are appropriate, explain opportunities to clients and prospects and work with clients and prospects, and their other advisors, to determine best ways to implement

Preferred Qualifications, Capabilities, and Skills

  • CPA designation
  • Ability to partner with clients’ other advisors (principally their attorneys and  accountants)
  • Demonstrated understanding of other wealth management disciplines, including investing and credit
  • Ability to work in a team-based environment
 

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​
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JP MORGAN CHASE

IT SUPPORT ENGINEER / OFFICE ASSISTANT

Publicado: 2024-12-23 18:46:52

Job Title: IT Support Engineer / Office Assistant

 

Job Purpose:
This position primarily provides technical support to one of Excello's key clients and assists with office operations. The role involves remote support for Windows and Mac systems, networking, cloud platforms, and various online tools. Additionally, the position requires handling administrative tasks such as documentation, communication, scheduling, and billing support.


Duties and Responsibilities:

Technical Support:

  • Set up and maintain computer networks.
  • Configure and install printers, routers, access points, and firewalls.
  • Perform software installations, updates, and recoveries.
  • Troubleshoot hardware and software issues for servers and workstations.
  • Remove viruses, malware, and unwanted software.
  • Optimize system performance and perform routine maintenance.
  • Back up data before performing any technical work.
  • Upgrade hardware components (RAM, hard drives, network cards, etc.).
  • Provide support for cloud solutions like Microsoft 365, SharePoint, and Google Workspace.

Office Assistance:

  • Answer and direct phone calls; take and relay messages.
  • Document technical support tasks using relevant software (e.g., Autotask, IT Glue).
  • Manage support emails and schedule appointments.
  • Assist with research on technology-related issues and solutions.
  • Create and follow up on quotes and purchase orders.
  • Support billing processes and vendor communications.
  • Assist clients in person and resolve queries promptly.

Qualifications:

  • Education: Associate’s Degree in a relevant field.
  • Experience:
    • Minimum 3 years in technical support.
    • 5 years in customer service (required).
  • Skills:
    • Proficiency in Windows and Mac operating systems.
    • Networking and computer knowledge (certifications are a plus).
    • Excellent English communication skills (verbal and written).
    • Strong organizational and time management skills.
    • Customer-focused with a friendly attitude.
    • Coachable and eager to learn.

APPLY: https://excello.applytojob.com/apply/ZVMdgaeDsX/IT-Support-Engineer-Office-Assistant 

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EXCELLO

TECHNICAL CUSTOMER SUCCESS MANAGER – ECOMMERCE

Publicado: 2024-12-23 18:42:03

Hi there! We are Scale Up and our client is looking for a Technical Customer Success Manager in the eCommerce industry!

Note to Applicants:

  • Eligibility: This position is open to candidates residing in Latin America.

  • Application Language: Please submit your CV in English. Applications submitted in other languages will not be considered.

  • Professional Presentation: We encourage you to showcase your professional experience by including a Loom video in the application form. While this is optional, candidates who provide a video presentation will be given priority.

About the Role:

Our client is seeking a Customer Success Manager who is passionate about providing the best experience to customers optimizing their website conversions and acquisition with their platform. This is a great opportunity for someone with a passion for customer success and an aptitude for learning new technology. Ideal candidates will have a background in eCommerce or email marketing, or experience serving as a trusted advisor at previous SaaS platforms. We are interested in individuals with a track record of finding creative solutions to unique problems, thriving in challenging situations, and applying these skills to solve problems for customers using the client’s software at scale.

You will be responsible for working with a select group of our client’s largest customers, building and establishing strong relationships that result in continued and further adoption of their platform.

 

How You Will Make a Difference:

  • Facilitate customer success and growth throughout the customer lifecycle.
  • Support a rapidly growing customer base while balancing a growth mindset with a customer-centric approach.
  • Become the trusted advisor to our customers, recommending best practices oriented towards their goals and industry standards, holding regular quarterly business reviews, and ensuring accountability in the customer relationship with our client.
  • Deliver actionable insights, tasks, and strategic recommendations to the Customer Success, Support, and Product/Engineering teams at our client, working in a highly collaborative organization.
  • Advance our client’s customers to stellar scores on both CSAT and NPS, leading those customers towards becoming dedicated "evangelists" for the platform in the market.
  • Demonstrate a proven track record of preventing churn, hitting churn-prevention revenue targets, and achieving upsell revenue targets.

Who You Are:

  • 2+ years of customer-facing experience with a track record for building and nurturing relationships and solving problems.
  • Experience in eCommerce, specifically the Shopify or Magento ecosystem
  • Experience with Klaviyo as an Email Service Provider (ESP), including managing email campaigns, automation workflows, and integrations with e-commerce platforms like Shopify.
  • Experience with Google Workplace and any of these: Asana, Salesforce or/and HubSpot.
  • Familiarity with JavaScript (JS), HTML, and JSON
  • Proven track record in driving product adoption with a coach’s mentality.
  • Excellent organizational, project management, and communication skills via phone, video conference, and email.
  • Able to adapt to a quickly changing environment.
  • Experience developing training or educational content for a variety of audiences is a plus.
  • A self-starter who thrives in both collaborative and autonomous environments.

APPLY: https://recruiterflow.com/ScaleUp-JobOpportunities/jobs/86?source=linkedin_basic&utm_channel=recruiterflow-posting&location=77 

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SCALE UP RECRUITING PARTNERS

CUSTOMER SERVICE AGENT

Publicado: 2024-12-23 18:37:19

The Role

We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.

 

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
 
Ideal Profile
  • Analytical and critical thinking
  • Strong oral and written communication abilities.
  • Advanced English Level
  • Teamwork oriented
  • Strong attention to detail
  •   Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  •  Strong computer navigation skills and PC Knowledge
  • Quiet and distraction-free environment to work
  • Problem-solving
  • Possess self-motivation to achieve and exceed goals
  • Immediate availability preferred.
 
What's on Offer?
  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Flexible working options

 

APPLY: https://gsp011.snaphunt.com/job/GPXDVX0W5K-NI-142?source=linkedin 

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GSP SERVICES

INTERNAL COMMUNICATIONS MANAGER

Publicado: 2024-12-21 17:03:25
Meta is hiring an Internal Communications Manager to support Facebook. This role has a global remit and is part of the Internal Communications team. It is an individual contributor position.
 
The Facebook organization within Meta is part of the larger "Family of Apps," which includes other products like Instagram, Messenger, and WhatsApp.
 
More and more people are coming to Facebook every day to find out more about the world around them and navigate and explore their interests through different stages of life. You will work with the teams that are actively defining, building and growing Facebook as the best place to explore interests, take the next step and connect. It’s a very exciting time to be supporting this work.
 
This candidate will craft internal narratives and strategies that keep Facebook teams informed, inspired, and connected to their work and to Meta; support executives in driving internal communications efforts; lead on various change-related initiatives and projects across these teams; and be an advisor to cross-functional partners, working with them to create, lead, and execute internal communications initiatives.
 
The ideal candidate is a strategic thinker who excels at collaborating with executives, colleagues, and other stakeholders to deliver high-quality work. You must possess strong organizational skills and be capable of managing multiple cross-functional projects and work streams end to end. Strong writing and editing skills are essential—specifically the ability to communicate complex concepts to diverse audiences in a clear and concise manner.
 
You should have an understanding of internal communications methodologies, particularly change communication, measurement and analysis, as well as remote and in-person event production. You should be passionate about the services Meta provides, the people we serve, and the partners and businesses we support. Additional qualities that will serve you well in this role: attention to detail, agile approach to project management, aptitude for prioritization, and confidence in taking risks and thinking outside the box.
 
Internal Communications Manager, Facebook Responsibilities
  • Develop and execute communication initiatives in partnership with teams across Facebook and cross-functional partners.
  • Provide proactive and reactive messaging that supports key initiatives and program rollouts.
  • Understand the unique needs of product teams (priorities, tools, process) in order to produce effective and relevant communication strategies.
  • Consult with leadership on their communication priorities and change management initiatives.
  • Write and develop messaging around various topics, including organizational and company strategy, priorities, product launches and announcements.
  • Identify opportunities to share organization milestones with the company.
  • Coordinate with cross-functional teams to implement consistent messaging across the organization.
  • Partner closely with other internal and external communications teams as well as Operations, HR, Legal, Finance, DEI, Executive Teams, and others to align on communication opportunities.
  • Manage internal forums (Workplace Groups) and internal events (All Hands Q&As) which include creating narrative themes, developing executive messaging, and consulting on other speakers’ content.
  • Implement and maintain data measurement and analysis strategies to guide communications best practices.
Minimum Qualifications
  • Bachelor’s degree in communications, public relations, or journalism
  • 6+ years professional experience working in internal communications, corporate communications, political campaigns, or nonprofit mission-driven communications.
  • Minimum 2 years of dedicated internal communications experience.
  • Experience counseling and influencing members of the leadership team
  • Experience producing content for internal audiences at varying levels across an organization.
  • Experience writing and turning complex information into relevant, engaging, timely and valuable content.
  • Experience with managing multiple projects simultaneously
  • Experience in solving problems using judgment, data measurement, and analysis, providing practical, timely and effective communications guidance and support.
Preferred Qualifications
  • Experience in public relations, journalism, branding and campaigns.
  • Experience in the technology or advertising industry.
  • Experience managing internal communications for a globally distributed and hybrid workforce (remote and in-person).

APPLY: https://www.metacareers.com/jobs/1604005083571835/ 

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FACEBOOK

INTERNAL COMMUNICATIONS MANAGER

Publicado: 2024-12-21 16:58:21
Meta is hiring an Internal Communications Manager to support the Instagram organization, including the Instagram and Threads apps. This role has a global remit and is part of the Internal Communications team. It is an individual contributor position.
 
The Instagram organization within Meta is part of the larger "Family of Apps", which includes other products like Facebook, Messenger, and WhatsApp. Instagram’s mission is to inspire the creativity that brings people together. In addition to Instagram, this role will also support Threads. Threads, which launched in July 2023, is on track to becoming the leading app for sharing ideas. You will work with the teams that are actively defining, building and growing Instagram and Threads. It’s a very exciting time to be supporting this work.
 
The right candidate will craft internal narratives and strategies that keep Instagram and Threads teams informed, inspired, and connected to their work and to Meta; support the Head of Instagram and the team of leaders behind Instagram and Threads in driving internal communications efforts; lead on various change-related initiatives and projects across these teams; and be an advisor to cross-functional partners, working with them to create, lead, and execute internal communications initiatives.
 
The ideal candidate is a strategic thinker who excels at collaborating with executives, colleagues, and other stakeholders to deliver high-quality work. You must possess strong organizational skills and be capable of managing multiple cross-functional projects and work streams end to end. Strong drafting and editing skills are essential—specifically the ability to communicate complex concepts to diverse audiences in a clear and concise manner.
 
You should have an understanding of internal communications methodologies, particularly change communication, measurement and analysis, as well as remote and in-person event production. You should be passionate about the services Meta provides, the people we serve, and the partners and businesses we support. Additional qualities that will serve you well in this role: attention to detail, an even-keeled attitude, agile approach to project management, aptitude for prioritization, and confidence in taking risks and thinking outside the box.
 
Internal Communications Manager, Instagram Responsibilities
  • Develop and execute communication initiatives in partnership with teams across Instagram and cross-functional partners.
  • Provide proactive and reactive messaging that supports key initiatives and program rollouts.
  • Understand the unique needs of product teams (priorities, tools, process) in order to produce effective and relevant communication strategies.
  • Consult with leadership on their communication priorities and change management initiatives.
  • Write and develop messaging around various topics, including organizational and company strategy, priorities, product launches and announcements.
  • Identify opportunities to share organization milestones with the company.
  • Coordinate with cross-functional teams to implement consistent messaging across the organization.
  • Partner closely with other internal and external communications teams as well as Operations, HR, Legal, Finance, DEI, Executive Teams, and others to align on communication opportunities.
  • Manage internal forums (Workplace Groups) and internal organization events (All Hands
  • Q&As, leadership offsites) which include creating narrative themes, developing executive messaging, and consulting on other speakers’ content.
  • Implement and maintain data measurement and analysis strategies to guide communications best practices.
Minimum Qualifications
  • Bachelor’s degree in communications, journalism, or public relations.
  • 8+ years professional experience working in internal communications, corporate communications, political campaigns, or nonprofit mission-focused communications.
  • Minimum 2 years of dedicated internal communications experience.
  • Experience counseling and influencing executive leadership.
  • Experience producing content for internal audiences at varying levels across an organization.
  • Experience writing and turning complex information into relevant, engaging, timely and valuable content.
  • Experience with managing multiple projects simultaneously.
  • Experience in solving problems using judgment, data measurement, and analysis, providing practical, timely and effective communications guidance and support.
Preferred Qualifications
  • Experience in public relations, journalism, branding and campaigns.
  • Experience in the technology or advertising industry.
  • Experience managing internal communications for a globally distributed and hybrid workforce (remote and in-person).

APPLY: https://www.metacareers.com/jobs/8706285719491259/ 

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INSTAGRAM

CUSTOMER EXPERIENCE MANAGER - (HR30848DN)

Publicado: 2024-12-20 21:33:44

Acerca del empleo

Job Title: Customer Experience Manager

Location:
Remote (EST Time zone)

Salary Range: up to 1250 USD

Work Schedule: Monday - Friday, 9:00 AM to 5:00 PM (EST)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Position Overview:

We are seeking a proactive and customer-focused Customer Experience Manager to ensure the smooth operation of our client services and administrative processes. This role involves managing customer interactions, maintaining internal systems, and supporting the overall efficiency of the business.

Key Responsibilities:

  • Manage client inquiries and provide exceptional customer service.
  • Maintain and utilize company-specific software, such as CompanyCam and HousecallPro, for efficient operations.
  • Assist with administrative tasks, ensuring timely and accurate record-keeping.
  • Support team members with scheduling, project tracking, and client communications.
  • Collaborate with management to streamline processes and improve customer experience.


Qualifications:

  • Proficiency in Microsoft Office Suite and ability to quickly learn company-specific software.
  • Strong written and verbal communication skills in English.
  • Excellent organizational and multitasking abilities.
  • Customer service experience, preferably in the construction or insulation industries.


Preferred Skills:

  • Basic knowledge of the construction or insulation industries.
  • Experience working with software like CompanyCam and HousecallPro.


Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and an introductory video in English format.

 

APPLY: https://www.careers-page.com/sagan/job/QYXYV8YV?utm_medium=free_job_board&utm_source=linkedin 

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IMPORTANTE EMPRESA

CUSTOMER ENGAGEMENT MANAGER

Publicado: 2024-12-20 21:30:13

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

  • PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
  • Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

Join our dynamic team as an Customer Engagement Manager and ensure the success of our clients in implementing and utilizing our ITSM solutions. The CEM will serve as the primary point of contact for our clients, building strong relationships and ensuring their long-term satisfaction.

Key Responsibilities:

  • Guide new clients through the implementation of our ITSM solutions, ensuring a successful adoption and smooth transition.
  • Closely monitor the health of assigned accounts, identifying and mitigating potential risks.
  • Build strong relationships based on trust and open communication with clients.
  • Oversee the progress of client projects, ensuring that objectives and timelines are met.
  • Identify and mitigate risks that may impact project success or client satisfaction.
  • Effectively escalate incidents or technical issues to relevant teams and ensure timely resolution.
  • Regularly collect feedback from clients and utilize this information to improve our products and services.
  • Identify opportunities for growth within existing accounts, such as cross-selling or upselling.

Qualifications:

  • 5+ years of experience in a similar role, preferably in the ITSM industry.
  • Strong verbal and written communication skills in English.
  • Proven ability to build strong and lasting relationships with clients.
  • Experience in project management and tracking KPIs.
  • Problem-solving and critical thinking skills.
  • Customer-oriented and focused on customer satisfaction.
  • Solid understanding of project management and CRM tools.

Desired Skills:

  • ITIL Certification
  • Experience using ITSM tools (e.g., ServiceNow, Jira)

Why work for Launchpad?

  • 100% remote
  • People first culture
  • Excellent compensation in US Dollars
  • Hardware setup for working from home
  • Work with global teams and prominent brands based in North America, Europe, and Asia
  • Training allowances
  • Personal time off (PTO) for vacations, study leave, personal time, etc.
  • ...and more!

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.

 

APPLY: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4421284006?gh_src=68a768c26us 

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IMPORTANTE EMPRESA

CUSTOMER SERVICE AGENT

Publicado: 2024-12-20 21:28:50

GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. GSP Services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.

The Role

We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.

You Will Be Responsible For

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • Analytical and critical thinking
  • Strong oral and written communication abilities.
  • Advanced English Level
  • Teamwork oriented
  • Strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Strong computer navigation skills and PC Knowledge
  • Quiet and distraction-free environment to work
  • Problem-solving
  • Possess self-motivation to achieve and exceed goals
  • Immediate availability preferred.

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Flexible working options

APPLY: https://gsp011.snaphunt.com/job/GPXDVX0W5K-NI-142?source=linkedin 

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IMPORTANTE EMPRESA

ACCOUNT EXECUTIVE - GLOBAL, REMOTE

Publicado: 2024-12-20 21:26:21

Department: Sales

Location: Nicaragua

Compensation: $1,500 - $5,000 / month

Description

About Magic

Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.

Why does this role exist

We are seeking Account Executives who have passion and success in empowering fast growing companies and executives. Our sales team members have a tremendous opportunity to impact Magic's prospects, help expand Magic's growth and as a result, on themselves.

Our Account Executives pride themselves on being delegation consultants who focus on closing deals the right way -- by digging into lead's needs, aligning the right fit service and setting customers up for success. As an Account Executive, you will run the entire sales cycle -- from lead outreach to qualification to finalizing the buying process by facilitating onboarding. You will be responsible for crafting and executing on net new leads every week, while managing existing prospects.

Key Areas of Impact and Focus:

  • Product Mastery:
    • Become an expert on Magic's products, services, and industry trends to effectively position our offerings.
  • Sales Process Ownership:
    • Manage the entire sales cycle from lead generation to closing deals, conducting 10-20 discovery calls weekly.
  • Consultative Selling:
    • Engage deeply with clients to understand their needs and tailor solutions that add value.
  • Continuous Improvement:
    • Share feedback and best practices with the team, while continuously refining your sales skills.
  • Client Engagement:
    • Communicate with new leads and active customers to meet their needs and sustain engagement.
  • Accountability:
    • Maintain detailed sales reports, manage your book of business, and follow up diligently with all leads.
  • Proactive Follow-Up
    • Always pursue a next step leaving no lost lead/opportunity to guess work and focus on continuous follow through.
  • Hunter Mindset:
    • Sharpen your skills by finding new business opportunities or ways to expand our footprint within your existing pipeline.

Qualified Candidate Requirements:

  • 3+ years of relevant sales experience such as outbound, consultative or cold calling, ideally in a B2B role with an emphasis on SMB and mid-market clients in North America
  • 2+ years of full cycle selling experience within a SaAs business is ideal, however, comparable sales experience with a track record of success will be considered
  • An empathetic and relationship-based sales approach based on rapport building, active listening, and an impulse to help in an unpredictable and fast-paced environment.
  • Exceptional negotiation and relationship-building skills in dealing with C-level executives
  • Experience with CRM tools such as Hubspot is a bonus
  • Required education: Bachelor's degree in any course

Your superpowers are…

  • Owning the entire sales process from end to end, taking full responsibility for your pipeline.
  • Naturally understanding a customer's pain points and digging deep into their needs.
  • Exhibiting empathy, connecting with customers on a personal level while maintaining a professional relationship.
  • Demonstrating a strong work ethic by putting in the effort with calls and outreach, going the extra mile to build tailored solutions and close deals.
  • Remaining cool under pressure, skillfully balancing and executing multiple priorities.
  • Consistently achieving sales quotas, showcasing a proven track record of success.
  • Embracing a growth mindset, comfortably adopting new technology and implementing new learnings into your daily routine.
  • Viewing feedback and failure as opportunities for improvement.
  • Thriving in a fast-paced, high-growth startup environment, adapting to shifting processes and strategies with ease.
  • Caring about succeeding as an individual and want to contribute to the larger team
  • Learning and adapting to a constantly changing environments is second nature to you
  • Being an outstanding salesperson and problem solver with the ability to engage in business and technical conversations at multiple levels of an organization.

Personal Qualities

  • Happy + outgoing disposition
  • They are a chess player, not a checkers player (think strategically, bigger picture)
  • People who are creative problem solvers
  • People who ask questions all the time and seek clarity
  • People who can contribute to the broader team by sharing failures or successes
  • People who want to work in a startup environment where change happens weekly
  • Gritty and passionate about sales (Hungry)

APPLY: https://magic.pinpointhq.com/postings/b116a6cc-7340-4001-890f-16b8e571eac4/applications/new?utm_medium=job_board&utm_source=linkedIn 

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