Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Connect Assistance es una compañía de tecnología líder en la industria de Asistencia en Carretera y Hogar con presencia en Puerto Rico, Costa Rica, Panamá, Colombia y México. Nuestra misión es resolver problemas ordinarios con soluciones extraordinarias.

Estamos buscando un entusiasta del servicio, que desee unirse a nuestro equipo de trabajo para que juntos sigamos impulsando nuestro continuo crecimiento.

Esta posición tiene la responsabilidad de recibir y atender en forma eficiente las llamadas telefónicas o o mensajes de whatsapp de clientes que requieren el servicio de asistencia, asistencia en carretera, inspección de siniestros, seguros médicos, etc. Cumpliendo en todo momento con los protocolos, procesos y estándares de atención definidos por la empresa. Asimismo, atender y gestionar con los proveedores los servicios requeridos por los clientes.

Requisitos del puesto

• Grado mínimo de bachiller en educación media
• Manejo de herramientas de Oficina (Office, G Suite, internet)
• Manejo de sistemas operativos
• Digitación rápida
• Experiencia previa en centros de contacto o servicio al cliente
• Disponibilidad inmediata
  
  
  

Experiencia

• Al menos 1 año como operador(a) en call center o servicio al cliente
• Deseable con experiencia en atención de asistencias en carretera, hogar, servicios médicos/seguros
  
  
  

Habilidades requeridas

• Orientación al servicio (empatía, amabilidad y buen trato)
• Tolerancia al trabajo bajo presión
• Responsabilidad y puntualidad
• Trabajo en equipo
• Discreción y manejo confidencial de la información
• Excelente comunicación oral y escrita
• Otros propios del puesto
  
  
  

Si reúnes los requisitos aplica con nosotros.

APLICA AQUÍ: https://jobs.lever.co/connectassistance/9571ef65-bfb5-4104-a635-2c36eb94b82b/apply?lever-source=LinkedIn 

Job Title: Sales Manager

Travel Required?: Travel - 25% of time

Date: Jan 21, 2025

Hybrid

No Relocation Assistance Offered

Job Number #164843 - Managua, Managua, Nicaragua

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About The Role

The Sales Manager plays an integral role in ensuring profitable growth through having a clear Category, Brand, Retailer & Customer strategy! The Team Leader is responsible to handle the relationship between the Country and the Hub, providing the Hub with a good understanding of the local business and influencing the Hub in order to receive the support needed. Responsible for the Business P&L, market shares, in-store execution, CD talent management & customers relationship. Needs to collaborate with the Retail marketing organization to grow our categories and build our brands through a shopper at the retail perspective. Must develop and support the partnership between CP and the customers!

What You Will Do

• Responsible for Customers prioritization & Plans, 5P’s priorities by RE, promotional strategies guidelines and shopper solutions based on robust RE, shopper and customer insight
• Develop "go to market" sales strategies aligned with strategies for the different channels, RE’s and consumer segments and periodically evaluate them to resolve achievement of efficiencies competitiveness and growth- building objectives
• Develop the next generation of Talents for the commercial organization, ensure the people have the right training, clear career plan, and required tools to be successful
• Translate overall sales strategies into specific short term and long term operational sales objectives (e. g. targets for distribution, volume, profitability, and market share) and priorities
• Drive Retail Marketing & and Customer Engagement input into key subsidiary processes: Budgeting, Business Planning, Promotion Management and New Product Introductions
• Build and be a great partner between Colgate and key players in the customer in order to influence the Customers grow by bringing to bear on insights & analytics, retail category development process, applying new techniques, tools, and information systems, industry, and market
• Write a Joint Business Plan that balances the needs and objectives of the customer and Colgate
• Ensure “winning at the shelf” is a top priority for the team, and that 5P tactics and demand marketing initiatives are driven with perfection at the point of sale
• Maintain open/fair, performance-based terms & conditions and consistent discretional investment across RE’s and customers. Optimize resources and leverage consumer & customer investment among customers, channels, RE’s categories, and brands/products given Colgate's strategic direction

What You Need (Required Qualifications)

• Bachelor's degree or equivalent experience in Business Administration, Marketing, Industrial Engineering or related
• At least 5+ years in commercial area
• Microsoft Office & internal programs' knowledge (SAP, BI, Tableau)
• Financial Knowledge (Gross to Net, ASP, Margin, Profitability)
• Commercial expertise: Consumer Marketing and Customer Development
• Leadership & Influence
• Analytical thinking and decision making
• Commercial (retailer and brand) awareness
• Financial understanding and numeracy
• Category Management process knowledge
• Consumer & Shopper insights tools knowledge
• English Proficiency (Intermediate-Advanced)

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

APPLY HERE: https://www.linkedin.com/jobs/view/4129678497/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=7PpM7G9GLrcVCyb6M6NM0Q%3D%3D&trk=d_flagship3_search_srp_jobs 

Requirements

Description and Requirements

• Answer incoming calls from consumers.
• Contact consumers, vendors, partners or any other party when required.
• Listen and identify the root of the cases, interact with the consumer on the phone, online networks and / or email, and solve the problem accordingly.
• Know the performance objectives established both individual and team, which may include customer service, productivity, quality standards and any other area related to the business that is necessary.
• Keep your knowledge of the policies and products of the account updated
• Maintain adequate competition in products and support platforms.
• Read and make sure you understand new policies, procedures and products or updates of existing ones.
• Communicate with the supervisor, team members and other teams regarding problems, solutions and trends.
• Keeping account information confidential, protecting it from unauthorized use, ensuring that it is kept within the account only (the use of external storage units, printed materials, and other storage and distribution tools is strictly prohibited) .
• Document all assisted cases and perform any other task, duties or services required by the immediate superior manager.
• Keep an accurate and meaningful logbook of each call in the account system; according to established procedures and policies. Keep up-to-date relevant stationery and files through data entry.
  
  
  

Additional Job Description

The main objective of the customer service representatives is to efficiently provide accurate and high quality solutions to consumers under stipulated policies and procedures, offering support and answering consumer inquiries by telephone.

Language Reference

English

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

APPLY HERE: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Customer-Service-Representative-Guatemala/2358?source=LinkedIn 

Nos encontramos en la búsqueda de un Especialista en Éxito del Cliente Trilingüe en Managua.

Si cuentas con:

• Experiencia como QA, trainer, Subject Matter Expert, Team Lead, Onboarding Specialist, o cargos relacionados.
• Experiencia dando feedbacks, asesorias y coaching a equipos internos y externos.
• Experiencia dando soporte técnico a clientes.
• Capacidad para realizar presentaciones y exponer ante clientes.
• Excelentes habilidades de comunicación verbal y escrita.
• Experiencia en el manejo de reportes y conocimientos técnicos en Microsoft Office.
• Actitud de liderazgo
• Proactividad en la identificación de oportunidades de mejora.
• Habilidades blandas que faciliten construir relaciones duraderas con los clientes.
• Un nivel avanzado de inglés y portugués

¡Esta oferta de trabajo es para ti!

El Especialista en Éxito del Cliente se dedica a crear éxito para nuestros clientes, las comunidades que nos rodean y entre nosotros mismos.

Responsabilidades:

• Actuar como el principal punto de contacto para los clientes, garantizando una experiencia excepcional en el uso de nuestros productos/servicios.
• Ofrecer soluciones externalizadas de ventas internas, éxito de clientes, gestión de renovaciones y gestión de canales para las marcas más importantes del mundo.
• Apoyar a una base de clientes existente para cultivar y construir relaciones al tiempo que garantiza la satisfacción del cliente y el compromiso.
• Desarrollar un excelente nivel de conocimiento del producto o servicio para responder a las preguntas de los clientes.
• Proporcionar formación y apoyo a los clientes y equipos internos para maximizar el uso de nuestros productos/servicios.
• Monitorizar la satisfacción del cliente y llevar a cabo encuestas para recoger comentarios y sugerencias.
• Identificar oportunidades de upselling y cross-selling alineadas con las necesidades del cliente.
• Trabajar en colaboración con otras áreas y equipos de ventas para asegurar que las expectativas del cliente se cumplan.
• Preparar informes sobre la satisfacción del cliente y las métricas de éxito.

En el camino tendrá acceso a oportunidades de formación de primera clase para crecer y mejorar sus habilidades y su carrera.

¿Estás preparado para marcar la diferencia en la experiencia del cliente? ¡Queremos conocerte!

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4138534276/?alternateChannel=search&refId=kGTGx8te7Ucv8Mxy44YtLw%3D%3D&trackingId=ECutUeTNUdBOSPzpPGZ3jQ%3D%3D&trk=d_flagship3_search_srp_jobs 

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

Representante de Clientes en BairesDev

Buscamos un Representante del Cliente con experiencia probada y pasión por vender soluciones tecnológicas, para unirse a nuestro Equipo de Ventas y ayudar a impulsar nuestro crecimiento.

Desempeñarás un papel fundamental y activo en las operaciones del día a día. Esta es una excelente oportunidad para ser uno de los miembros clave de nuestro equipo de ventas y posicionarte para oportunidades únicas de crecimiento profesional.

Actividades Principales

• Subir datos de nuevos prospectos al ERP (base de datos) y a la hoja de cálculo de Marketing.
• Reenviar información esencial a otros equipos como Reclutamiento y RRHH.
• Realizar búsquedas exhaustivas en la Web para encontrar la información de contacto de los clientes potenciales.
• Conectarse con los clientes y su equipo a través de nuestro sistema de chat y obtener toda la información relevante que necesite.
• Establecer, desarrollar y mantener relaciones comerciales positivas con los clientes.
  
  

¿Qué Buscamos?:

• 3+ años de experiencia relevante como entrada de datos o agente de ventas.
• Experiencia en roles de Soporte Comercial.
• Sólida formación técnica con conocimiento y/o experiencia práctica en desarrollo de software y tecnologías web.
• Una red buena de nuevos clientes potenciales en la industria de TI y/o verticales.
• Buenas habilidades de establecer relaciones interpersonales.
• Capacidad para trabajar tanto de forma independiente como en equipo.
• Automotivado con un enfoque orientado a resultados.
• Orientado al detalle y entregas en plazos.
• Nivel de inglés avanzado.
  
  

Qué ofrecemos para que tu trabajo (y tu vida) sea más fácil:

• Trabajo 100% remoto: trabaja desde tu casa o donde quieras.
• Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.
• Hardware y software.
• Horarios flexibles
• Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.
• Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.
• Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.
  
  

¡Únete a nuestro equipo global!

APLICA AQUÍ: https://applicants.bairesdev.com/job/244/250617/apply?utm_source=linkedinjobposting&utm_medium=atsjobs&lang=es 

Requisitos:

Experiencia comprobable para el puesto

Actitud de servicio

Disponibilidad de horario

Escolaridad mínima sexto primaria

Ofrecemos:

Estabilidad laboral

Prestaciones de ley

Capacitación constante

Clima de familia

Oportunidad de crecimiento

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4117974332/?alternateChannel=search&refId=NIt%2FZIZhuFfWQyowk0Qfvg%3D%3D&trackingId=kAVfitl%2BDB4XppAgzDcqjw%3D%3D&trk=d_flagship3_search_srp_jobs 

Store Family Dollar

Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

General Summary

As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.

Principle Duties and Responsibilities:

• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.

Position Requirements:

Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.

Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.

Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.

Availability: Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.

Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.

Dollar Tree and Family Dollar are Equal Opportunity employers.

APPLY HERE: https://careers.dollartree.com/us/en/job/DTYDTJUS207623BREXTERNALENUS/CUSTOMER-SERVICE-REPRESENTATIVE?utm_source=linkedin&utm_medium=phenom-feeds&Codes=LIPostings 

JOB TYPE

Part-Time

PAY TYPES

Hourly + Bonus

APPLICATION DETAILS

No Resume Required, Entry-Level

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are seeking bilingual agents to work as needed in response to data breach communications to consumers. This is a temporary, remote position contingent on breach events.

Candidates accepted for this role will be e-mailed and texted on an as-needed basis. Shifts will range between 8:00 AM - 10:00 PM Monday - Friday and 10:00 AM - 7:00 PM Saturday and Sunday.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

WHAT DOES A DATA BREACH AGENT DO?

We improve the customer’s experience, providing exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time.

Key Responsibilities

• Assist customers with service inquiries
• Learn the common requests and solutions
• Improve the customer’s experience
• Utilize our service techniques and systems
• Escalate customer dissatisfaction to proper channels
  
  

In addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated. You are also responsible for bringing a positive and enthusiastic outlook to work each day!

Candidate Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

Qualifications

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years of age or older
• Fluent in both English and Spanish
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating systems
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow up on customer issues
• An aptitude for conflict resolution, problem solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers
  
  

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

DISCLAIMER

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

APPLY HERE: https://careers-mci.icims.com/jobs/44580/on-demand-and-contingent-bilingual-spanish/job?mode=apply&iis=LinkedIn 

Job Description

We are currently recruiting for roles starting in the new year!

About Us

RelateCare is based in America and Ireland.

In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.

RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.

Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.

Our Work Environment Includes

• Modern office setting
• Wellness programs
• Growth opportunities
  
  

We are hiring for a Spanish Speaking Patient Services Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.

Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays

Responsibilities

• Listening to the questions of the customers and advising them about the products or services.
• Capturing data from the patient
• Allotting time to each customer equally.
• Dealing with medical insurance companies.
• Answering the phone calls and email inquires.
• Advising the customers about insurance plans.
• Scheduling appointments for the Patient
• Candidates will need to be able to assist patients in both English and Spanish

APPLY HERE: https://relatecare.com/careers/usa-jobs/?gnk=job&gni=8a7887a18cf53356018cfe714fe92793&gns=LinkedIn%2BLimited 

We are looking for a motivated individual to join our inside sales team in our Downtown Mobile, AL office. AVA Technologies is a Solutions Provider that works with the full range of award-winning, flexible, reliable, and future-ready business products and services.

Our team works over the phone to determine the necessary TV and internet packages, insurance, moving services, and several other products for future and current apartment residents. We know that moving can be one of the most stressful experiences most people face, so we work to ensure the process is as smooth as possible for residents.

What's in it for you?

• PTO
• Health, Dental & Vision Insurance (after 60 days)
• 401k (after one year)
• Company Retreat (for top performers)
• Monthly Social Events
• Hourly + Uncapped Commission
• Average yearly earning: $38k - $45k
  
  
  

What you'll do:

• Receive and place calls for new and existing customers to sell additional services or products (no cold-calls)
• Communicate with customers via phone, email and text messaging
• Navigate multiple processing systems
• Resolve any customer issues while providing an exceptional customer experience
• Work effectively within a team to meet both individual and group sales metrics and goals
  
  
  

Requirements

• Must be motivated and hardworking with good communication skills
• Must be able to work in a team environment
• Initiative and self-direction; can apply knowledge and make sound judgment to effectively resolve issues
  
  
  

The Details:

Location: In-office - Downtown, Mobile, AL

Compensation:

• Hourly + Uncapped Commission (Av: 35k-45k)
• Guaranteed minimum of $600 per week
  
  
  

Schedule: Must be available for the following shifts:

M-F:

• 8-5
• 9-6
• 11-7
  
  

S:

• 9-4
  
  
  

Benefits

• PTO
• Health, Dental & Vision Insurance (after 60 days)
• 401k (after one year)
• Company Retreat (for top performers)
• Monthly Social Events
  
  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

APPLY HERE: https://www.linkedin.com/jobs/view/3930682140/?alternateChannel=search&refId=XVqkDyWE9CShQmp6EFdTvA%3D%3D&trackingId=SNiL165Qj7lQ96gnWHpciQ%3D%3D&trk=d_flagship3_search_srp_jobs 

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep

Overview

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail sales professionals convey a passion for our products and their customers, have an entrepreneurial spirit, and represent the Sleep Number brand with the highest integrity.

Responsibilities

• Provide a world-class customer experience. Utilize a proven sales process to discover each customer’s unique sleep needs and lead them through a selection of Sleep Number products that will deliver “the best sleep of their life.”
• Build relationships with customers. Proactively and effectively communicate product features and benefits, as well as promotional information. Provide timely, relevant follow-up.
• Demonstrate a tenacious drive for results. Be accountable for becoming a trusted, successful “Sleep Expert” and consistently exceeding sales goals.
  
  

Qualifications/Requirements

• Exceptional presentation and interpersonal skills; ability to make a connection with a diverse array of customers.
• Prior experience in a customer-facing role, preferably high-end sales.
• A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.
• Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.
• Able to adapt and grow in a changing, fast-paced work environment.
• Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.
• Motivated by a pay-for-performance compensation plan.
• Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
• Must be authorized to work in the U.S. and able to demonstrate English language proficiency. Second language skills encouraged.
• Minimum H.S. diploma or equivalent required. Additional education and training preferred.
  
  

Compensation And Benefits

• Guaranteed base pay, plus commission and bonus plan
• Most team members will earn a total annual salary of $59,000 - $68,000
  
  

#PIQ

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans With Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.

APPLY HERE: https://careers.sleepnumber.com/us/en/job/SNLSNHUSR24046EXTERNALENUS/Sales-Representative-Bilingual-Spanish?utm_source=linkedin&utm_medium=phenom-feeds&jobsource=linkedin 

Position Overview:

The Outreach Specialist plays a key role in our outreach center operations, connecting with current and prospective members to promote our programs. This role may involve managing a mix of inbound and outbound calls, participating in specialized outbound campaigns, and ensuring member satisfaction through exceptional service. Ideal candidates will have 1-3 years of experience in sales, customer service, or related fields and a proactive approach to achieving team and organizational goals.

Company Overview

Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle's trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. To learn more, visit widercircle.com.

Key Responsibilities:

• Conduct outbound calls, engaging members with professionalism and enthusiasm
• Manage inbound call activity as assigned
• Handle member inquiries, resolve issues, and provide information about our programs
• Execute specialized outreach campaigns, ensuring consistency in messaging and delivery
• Support additional campaigns or projects as assigned, adapting to changing priorities and needs
• Accurately record interactions and update member information in the outreach center database
• Build and maintain strong rapport with members, effectively addressing their needs and concerns
• Collaborate with the team and leadership to refine outreach strategies and achieve performance goals
• Consistently meet or exceed call targets and performance metrics
• Stay informed about organizational updates, new initiatives, and best practices through regular training
  
  
  

Requirements

• High school diploma or equivalent
• 1-3 years of experience in sales, customer service, telemarketing, or a related field
• Exceptional verbal communication skills with an engaging and persuasive approach
• Ability to handle a variety of tasks, including managing calls and supporting campaigns
• Basic computer literacy for navigating outreach center systems and data entry
• Strong organizational skills and attention to detail
• A positive and professional attitude with a commitment to continuous improvement
• Must be fluent in English and Spanish (verbal and written communication)
  
  

Key Attributes:

• Goal-oriented and driven to succeed
• Adaptable and resourceful in dynamic environments
• Strong problem-solving capabilities and a proactive mindset
• Collaborative team player who thrives in a supportive work environment
• Excellent time management and multitasking skills
  
  

Benefits

As a venture-backed company, Wider Circle offers competitive compensation including:

• Contract with opportunity to convert
• Opportunity to grow with the company
• Training and Development
• $15.00-$16.00 per hour
  
  

Most importantly, an opportunity to Love, Learn, and Grow while making the world a better place!

Wider Circle is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.

APPLY HERE: https://www.linkedin.com/jobs/view/4137576293/?alternateChannel=search&refId=XVqkDyWE9CShQmp6EFdTvA%3D%3D&trackingId=KLicxDw1T0SKFOA6DWBWfA%3D%3D&trk=d_flagship3_search_srp_jobs 

Estamos buscando a profesionales para integrar a nuestro equipo. Si tienes experiencia en la industria de los viajes es un PLUS, pero si no, nosotros te capacitamos para que emprendas desde cero, tu carrera como agente de viajes independiente desde casa. Esta es una posición 100% Online.

Responsabilidades:

• Apoyar en la cotización de solicitudes de viajes que incluye la venta de traslados, alojamiento, tours y actividades, renta de auto y más..
• Apoyo en gestionar los issues o inconvenientes que se produzcan en los viajes, quejas o reembolsos, etc
• Realización de itinerarios, y toda la documentación necesaria para atender las necesidades de los clientes
• Introducir datos en nuestro software y mantener los archivos de los clientes actualizados
  
  

Requisitos

• Ser organizado(a), enfocado y detallista
• Habilidades para resolución de problemas
• Excelentes habilidades de comunicación y servicio al cliente
• Gran atención al detalle y capacidad para realizar múltiples tareas
• Habilidades informáticas básicas, incluida la competencia con Microsoft Office y aplicaciones basadas en la web
• Capacidad para trabajar de forma independiente y como parte de un equipo
• Disposición para aprender y adaptarse a nuevas tecnologías, procesos y redes sociales
• Debe sentirse cómodo trabajando en un entorno remoto
  
  

Beneficios

• Horario flexible
• Se brinda capacitación y certificaciones
• Trabajo remoto
• Descuentos y ventajas en viajes
• Ambiente de equipo
• Tarjetas IATA (sujeto a calificación)
• Cobertura bajo seguro de responsabilidad profesional

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4146419707/?alternateChannel=search&refId=XVqkDyWE9CShQmp6EFdTvA%3D%3D&trackingId=JnX1ox4jt8VrajiWOU7KuA%3D%3D&trk=d_flagship3_search_srp_jobs 

About Us

ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our full-featured, single-account back-office technology facilitates the high-volume transactions, customer operations, and data analytics required for seamless multimodal mobility. As a VINCI Highways subsidiary, we are committed to technical innovation and to promoting a positive mobility experience for all. VINCI Highways, a VINCI Concessions subsidiary, is a leader in road concessions, operation and mobility services. We design, finance, build and operate motorways, bridges, tunnels, urban roads and mobility services on a network of 4,100 km in 15 countries. VINCI Highways leverages its expertise to deliver the highest performance and safety standards and treat drivers to a positive experience. VINCI Concessions is an international player in transport infrastructure. We leverage our integrated model to design, finance, build, operate and maintain some 80 airports, motorways and rail projects in 23 countries, through our subsidiaries VINCI Airports, VINCI Highways and VINCI Railways. We are committed to shared growth with regions and are actively making mobility ever more sustainable, efficient and innovative.

Major Duties And Responsibilities

Other duties may be assigned. The order of the duties listed does not represent the importance and/or percentage of time dedicated to each duty.

• Promote positive customer relations with customers and coworkers
• Answer routine and non‐routine customer calls daily
• Provide customer service to walk-in customers including accepting payments
• Acquire a working knowledge of our database
• Communicate effectively with a variety of people across various levels both within and outside the organization
• Consistently meet established productivity, schedule adherence and quality standards
• Quickly and accurately identify and assess individual needs, as well as take the appropriate actions to satisfy those needs
• Provide information about products and services
• Maintain customer records by updating account information
• Follow communication procedures, guidelines, and policies
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Must follow all company rules and procedures
• Ability to deal with customers in a courteous, polite, and professional manner at all times
• Respond to all web and email customer correspondence
• Process incoming customer (CSC) transactions
• Respond to customer voicemails
• Provide support for customer service center as needed
  
  

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Excellent phone etiquette
• Excellent written and verbal communication skills
• Excellent attendance and punctuality
• Enjoy providing prompt and timely service to our clients
• Be extremely detail‐orientated, and efficient and possess superior written and verbal communication skills
• Must possess strong interpersonal skills
• Have compassion and empathy for customer situations and excellent listening skills
• Have excellent customer service skills with the ability to build and maintain customer relationships
• Be energetic, self‐motivated, and quick‐thinking
• Can work in a team environment or independently while being flexible and open to
• learning new experiences in a fast‐paced changing environment
• Ability to read and comprehend normal instructions, correspondence, and memos
• Must be able to organize and write correspondence and memos in a logical/methodical manner
• Ability to effectively present information to customers, clients, and other employees of the organization
• Ability to apply common sense understanding to carry out detailed written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations
• Excellent computer skills required, including knowledge of various Microsoft Office programs
• Ability to handle difficult customers or situations
• Ability to work varied shifts
  
  

Education And/Or Experience

• High school diploma or general education degree (GED)
• A minimum of one-year Customer Service Experience required
• A minimum of six months of Call Center experience preferred
• Bilingual Spanish is required
  
  

Supervisory Responsibilities

There are no supervisory responsibilities in this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands and reach with hands and arms, hear, and talk. The employee will be working and navigating on a computer. The employee occasionally is required to stand, sit, stoop, kneel, crouch, and walk. The employee may occasionally be required to lift and/or move up to 20 pounds. The work environment is usually moderate to loud.

APPLY HERE: https://www.linkedin.com/jobs/view/4049668746/?alternateChannel=search&refId=XVqkDyWE9CShQmp6EFdTvA%3D%3D&trackingId=PRAewwMum4nsAV8uG0d2rA%3D%3D&trk=d_flagship3_search_srp_jobs 

Job description: After Sales Support Specialist will establish and retain relationships with clients so that they can easily obtain customer feedback concerning the quality of the company’s products.

The role also involves assisting clients in resolving issues concerning products they purchased, or services rendered to them. They must establish good work relationships with clients to ensure increased revenue. They will monitor details and evaluate the product warranty’s expiration date and assist them in processing claims

Responsibilities:

• Support the distributors in LATAM region with after-sales related issues
• Maintain contact with clients to obtain customer feedback regarding product/service quality
• Assist clients in resolving issues and complaints concerning purchased products or services
• Follow up on spare part orders from LATAM distributors
• Develop and implement strategies effective for ensuring a satisfied clientele and increased returns
• Cross sale products spare parts and maintenance kits to increase sales
• Liaise with other sales departmental heads to discuss business plans necessary for enhancing sales performance
• Ensure clients are tended appropriately in line with set customer service standards
• Develop and optimize support and service processes, tools, and systems
• Oversee all post-sales services provided to clients to ensure customer satisfaction
• Provide periodic reports to management on all after-sales activities
  
  

Education/Knowledge

• High school diploma. Bachelor’s degree is preferred
• Strong communication skills both written and verbal to address all levels within internal and external teams
• Open minded, creative and flexible to develop solutions & parts sales strategies
• Experience in after-sales operations of power generation, heavy machinery or automotive companies is preferred
• Fluent in Spanish and English. US Residents only, employer will not sponsor at this time
  
  

Travel

• Ability to travel 10% per annum
• All Latin America Operation
• Passport needed

Software Knowledge

• MS Office is a MUST (Microsoft Office product suite, Excel, Word, Publisher and Power Point)
• SAP knowledge preferred but not required
  
  

WHAT'S IN IT FOR YOU!

• Annual raise (based on performance)
• Quarterly Bonus-Based on Performance
• Health insurance after 90 days probation period
• Paid personal/sick days after 90 days probation period
• 2 weeks Paid vacation
• 401K Retirement plan/ matching 3%
• Monday to Friday 8 am to 5 pm – In-office & 10% travel to LATAM countries
• Company Benefits:
• Health insurance (single coverage 50%)
• Vacation (first 2 years 2 weeks, then 3 weeks)
• 3% matching 401K

APPLY HERE: https://www.linkedin.com/jobs/view/3787929950/?alternateChannel=search&refId=XVqkDyWE9CShQmp6EFdTvA%3D%3D&trackingId=k0M6LAr4tcHLtNtNY71mcw%3D%3D&trk=d_flagship3_search_srp_jobs 

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