NAMI is the National Alliance on Mental Illness, the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness. Through support, education, advocacy and awareness, NAMI offers free, peer-led support to individuals and family members affected by mental illness.
This role involves collaborating with various stakeholders and working throughout the community to ensure the successful execution of language-related initiatives. The Spanish Program Coordinator shall play a vital role in offering prevention and intervention programs and assistance to individuals and families who communicate in Spanish and seek support through NAMI Will-Grundy’s programs. The Spanish Program Coordinator shall advocate for this population of residents, answer telephone/in-person inquiries related to programming, translate literature and marketing components into Spanish, and serve as a lead facilitator and educator.
Responsibilities
Agency
· Demonstrate a collaborative approach to coalition building and meeting strategic goals and objectives.
· Demonstrate effective teamwork in the planning and implementation of Agency-wide efforts, such as meetings, trainings, events, and fundraising initiatives.
· Participate in the recruitment and utilization of volunteers to meet Agency initiatives.
· Participate in NAMI National and NAMI Illinois professional development, advocacy and other initiatives, to stay current in trends, priorities and advancements of programs and other efforts.
· Other tasks as assigned.
Operations & Programs
· Successfully complete NAMI training related to applicable programs, as determined by the Executive Director.
· Adhere to the fidelity and guidelines of NAMI programming in the execution of all efforts.
- Establish and maintain partnerships with relevant organizations to enhance program outreach.
· Coordinate and oversee the development and implementation of Spanish programs and delivery throughout the community. Programs include, but are not limited to: Compartiendo Esparanza, NAMI Conexión, Grupo de Apoyo para Familiares, and De Familia a Familia.
· Serve as the primary facilitator of support groups and educational programs, while working with volunteers to empower their participation.
- Participate in data collection and evaluation of programs, maintaining accurate records of program activities, attendance, and outcomes.
· Participate in the facilitation and execution of other NAMI Will-Grundy programs as needed.
Communication
- Proficiently communicate (verbal & written) with existing and potential stakeholders and program participants.
- Efficiently address inquiries and communications via phone, email or in-person from stakeholders and program participants.
- Provide accurate and timely information in a clear and concise manner.
Qualifications
Experience & Education
· Fluent bilingual in Spanish and English (written and verbal communication)
· High School Diploma or G.E.D. required
· Certifications as a facilitator in relevant programs preferred, or be willing to complete within one year of hire
· 2+ years of relevant experience preferred, including volunteer and internship opportunities
· Proficient in Microsoft Office
· Applicants must pass a background check and driver’s check that meets the State of Illinois requirements
· Must be willing to self-disclose personal experience as a recipient of mental health or dual diagnosis services
Interpersonal
· A people-person with strong communication skills.
· Experience working with diverse populations.
· Must be a sensitive and mature individual who is able to relate well to all individuals.
· Demonstrates warmth, insight, interest, and respect for people with mental health conditions.
· Acts within ethical standards and demonstrates healthy boundaries.
· Willingness to accept flexibility with their schedule.
· Able and willing to be a team player and to work cooperatively with their team and the entire agency.
· Able to communicate effectively (oral and written) with clients, staff, and external stakeholders.
· Ability to multitask and adhere to timelines set forth for quality management.
· Ability to advocate for, motivate, and empower others.
Physical Abilities
· Ability to read, write, and communicate in English and Spanish.
· Ability to lift and/or move at least 30 pounds using proper body mechanics.
· Visual acuity to read a computer screen and other documents.
· Ability to utilize the telephone and respond to callers.
· Ability to travel without restrictions throughout Will and Grundy Counties.
