Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

Sobre La Posición

Buscamos Representante de Éxito del Cliente para unirse a nuestro Equipo de Reclutamiento y participar en diferentes proyectos conformados por equipos multiculturales distribuidos por todo el mundo. Esta persona debe ser proactiva, orientada a los detalles y demostrar excelentes habilidades analíticas, así como trabajo en equipo y habilidades para realizar múltiples tareas. ¡Esta es una excelente oportunidad para aquellos profesionales que buscan desarrollarse en una de las empresas de más rápido crecimiento en la industria!

Actividades Principales

• Apoyar el proceso de abastecimiento que incluye la publicación de ofertas de trabajo en varias bolsas de trabajo, búsqueda de personal, uso de redes sociales, filtrado de CV y contacto con candidatos.
• Conocer los requisitos de cada vacante para realizar el proceso de headhunting de acuerdo a estas necesidades.
  
  

¿Qué Buscamos?

• 1+ año de experiencia laboral.
• Conocimiento del mercado de IT.
• Excelentes habilidades de comunicación.
• Gran capacidad de autogestión.
• Estudios en Recursos Humanos, psicología o carreras afines.
• Nivel avanzado de inglés.
  
  

Qué ofrecemos para que tu trabajo (y tu vida) sea más fácil:

• Trabajo 100% remoto: trabaja desde tu casa o donde quieras.
• Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.
• Hardware y software.
• Horarios flexibles
• Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.
• Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.
• Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.
  
  

¡Únete a nuestro equipo global!

APPLY HERE: https://applicants.bairesdev.com/job/67/190797/apply?utm_source=linkedinjobposting&utm_medium=atsjobs&lang=es 

Are you a night owl with a passion for customer service and a knack for data analysis? Join our dynamic team and play a crucial role in ensuring top-notch service for our clients. If you have experience in Ecommerce, FinTech, or payments, and thrive in fast-paced environments, we want to hear from you!

Key Responsibilities:

Location: LATAM Region

Team: Customer Department

Role: Customer Support Associate (Spanish Speaker)

Mode: Remote

About Respond.io

Founded in Hong Kong in early 2017, Respond.io is a pioneering Business Messaging platform that seamlessly unifies customer communication across instant messaging, web chat, and email. Our excellence has been recognized by G2 and honoured with the SME100 Award, underscoring our rapid growth and innovative solutions. Operating in 127 countries and dominating key markets in LATAM, EMEA, and APAC, we serve an impressive roster of industry-leading clients.

Our workforce is a testament to our global reach, with remote workforce and employees from all around the world, contributing to our diverse and inclusive culture. At Respond.io, we are not just a platform—we are a movement, pushing the boundaries of customer communication for tech-savvy organizations worldwide. Join us, and be part of a team that is shaping the future of business messaging!

Role Description

At Respond.io, Customer Support Associates (Spanish Speaker) - Remote are pivotal to our company’s success. You will be the go-to resource for our valued customers to obtain clarification when needed, provide possible workaround and support any technical matters. In this role, your main priority is to drive excellent support and maintain customer satisfaction.

Responsibilities

• Deliver high quality support and operate as a safety net to customers of our SaaS product
• Communicate and respond varied technical solutions to customers in a team environment, using our shared inbox tool to assist customer's inquiries
• Resolve customer inquiries in a timely manner using full understanding of the product functions, features and customer environment
• Monitor common customer questions/concerns and partner with cross-functional teams to suggest solutions
• Empower customers to self-serve and help users navigate our on-demand success resources
• Working collaboratively across a few teams - Customer, Marketing, Product and Tech to solve complex problems

Qualifications

• 2+ years of experience in a Customer Support role, preferably in a SaaS or IT company
• Excellent communication skills in English as well as listening skills and the proven ability to understand customer inquiries
• Ability to speak English and Spanish fluently is a Must
• Ability to clearly explain complex ideas verbally and in writing
• Ability to dig deeper to uncover customer’s true objectives
• High level of empathy – it’s important for our Customer Support Associate to be a good person to peers and customers
• Proactive individuals who take initiative and actively seek out opportunities to contribute and make a positive impact
• Exceptional ability to follow established processes and procedures with precision, ensuring adherence to guidelines
• Excellent organization and time management skills
• Teamwork mentality and willingness to assist wherever needed
• Requires minimal supervision
• Experience with video calls, voice calls, and live chat support

Here's what's in for you

• You will become part of an amazing culture with smart, collaborative teammates who actually care about each other's growth and success.
• You will grow more here than you would anywhere else, that is a promise.
• Virtual events like talent shows, Among Us nights, and online game sessions to keep the fun going, no matter where you are!
• We offer a highly competitive compensation package.
• You'll receive a medical allowance to support your health and wellness needs.
• Flexible working environment and working hours that fit your lifestyle, wherever you're based.

APPLY HERE: https://www.linkedin.com/jobs/view/4158462709/?alternateChannel=search&refId=ElrX%2BHV4mcE6i8DzLI1VHA%3D%3D&trackingId=cLo3GqKeUEcmq0Hpa8%2FTgQ%3D%3D&trk=d_flagship3_search_srp_jobs 

About the Role

We are currently seeking a Customer Service Representative (Weekend) to join our company. We are looking for someone who can offer solutions and ask discovery questions to help retain and upsell customers in a fun and exciting way; all while being enthusiastic about the brand. If you have a sales background and love talking to people we’d love to hear from you!

Role Objectives

• Drive a seamless customer experience that creates positive sentiment for our brand.

• Develop in-depth knowledge of our offerings and provide informative support and tailored recommendations to customers.

• Collaborate with our customer success and product teams to drive constant improvement.

• Maintain accurate records of customer interactions and steps taken to resolve issues.

• Deliver excitement and product knowledge in every interaction.

• Right-Fit the customer to one of our products and deliver exceptional customer experience.

• Recommend products to customers shopping and overcome objections presented on past purchases; exchange, returns.

Role Requirements

• This is a weekend role. You are required to work 4 hours at your convenience on both Saturday and Sunday.

• Experience with e-mail and Chat customer service.

• Experience with Gorgia is required

• Online/Virtual experience in a customer-facing role, preferably handling customer service, care, or success in e-commerce.

• Proven track record of delighting customers and exceeding their expectations.

• Proficiency with customer service software

• Ability to respond to customer questions using chat and email.

• Ability to collaborate across departments and teams.

• English C1 or above is required

APPLY HERE: https://www.linkedin.com/jobs/view/4173151498/?alternateChannel=search&refId=ElrX%2BHV4mcE6i8DzLI1VHA%3D%3D&trackingId=LQyU9W6mbIEtWiemWIfaWw%3D%3D&trk=d_flagship3_search_srp_jobs 

ALOHAS is more than a fashion brand: it’s a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.

Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, where innovation, collaboration, and high energy drive our success. It’s demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.

In a nutshell, we love what we do and it shows!

Overview

We seek articulate and process-oriented individuals to connect with potential customers and set appointments for a leading automotive solutions provider. This role is perfect for those who excel in clear communication and enjoy building relationships over the phone.

Job Highlights

Hourly Rate: The equivalent of US$ 9.8 per hour in the applicant’s local currency

Number of Paid Hours Per Week: 40 hours per week

Schedule: Schedule can be flexible within Monday to Saturday, between 9 AM - 8 PM Atlanta, Georgia USA, Eastern Time

Work Arrangement: Work from home

Contract: Independent Contractor

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities

As our Automotive Industry Telemarketer, you will:

• Engage potential customers through outbound calls, using tailored scripts and campaigns
• Schedule sales and service appointments, driving business for our automotive partners
• Accurately record call outcomes and manage leads in our CRM system (Elead, WeDrive, Vin solutions, and Drive Centric)
• Perform warm transfers to dealership staff when appropriate, ensuring a seamless customer experience

Requirements

Essential Qualities:

• Exceptional verbal communication skills with a clear, confident phone presence (SUBMIT VOICE RECORDINGS)
• Ability to follow processes meticulously and adapt to various call scripts
• Strong active listening skills and the ability to build rapport quickly
• Resilience and a positive attitude in a fast-paced environment

Experience and Skills:

• Proven track record in sales, appointment setting, or customer service roles (1+ years preferred)
• Experience and familiarization with Elead, WeDrive, Vin solutions, and Drive Centric
• Understanding of automotive industry terms is a plus, but not required
• Ability to work independently and as part of a team

Bonus Points:

• Experience in the automotive industry or passion for automobiles
• Prior experience with remote work or home office set up

Independent Contractor Perks

- Permanent Work from Home

- Immediate Hiring

- Steady freelance job

Reminder

Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.

APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

APPLY HERE: https://bruntwork.zohorecruit.com/jobs/Careers/655395000131517504/Automotive-Industry-Telemarketer?source=LinkedInRecMFV 

El cargo tiene como principal objetivo realizar la captación de nuevos leads, generando una lista de prospectos calificados a través de las herramientas disponibles, buscando acercarse a los tomadores de decisiones para generar oportunidades de negocio.

Responsabilidades:

• Realizar la captación de nuevos leads (con enfoque en empresas fuera de EE. UU. que buscan expandir su talento en el mercado estadounidense) generando una lista de prospectos de acuerdo con los requisitos definidos por el área comercial (ticket medio ideal, segmentos, persona ideal), calificando la base de nuevos contactos.

• Utilizar las herramientas disponibles (llamadas, correo electrónico, WhatsApp, redes sociales) con el objetivo de crear necesidades para impulsar negocios.

• Generar oportunidades de acercamiento a los tomadores de decisiones para agendar demostraciones por el equipo comercial.

• Utilizar las redes sociales como herramienta de networking para generar nuevos leads y negocios.

• Realizar la programación de reuniones con leads calificados.

• Trabajar en conformidad con los valores y normas de H&CO.

Formación Académica:

• Formación superior en curso o completa, en Administración Marketing, o afines.

• Inglés avanzado C1 (mandatorio).

Experiencia Profesional:

• 1 a 3 años de experiencia como Inside Sales, SDR o en la prospección B2B, preferiblente en compañías relacionadas con Staffing, HR, Learning, entre otros.

Competencias:

• Habilidades de comunicación

• Enfoque en el cliente

• Trabajo en Equipo y Colaboración

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4175141067/?alternateChannel=search&refId=ElrX%2BHV4mcE6i8DzLI1VHA%3D%3D&trackingId=%2Bhq4mqSs2RJUiZefN%2F1r9Q%3D%3D&trk=d_flagship3_search_srp_jobs

Who We Are

Doubleverify is the industry’s leading media effectiveness platform that leverages AI to drive superior outcomes for global brands. By creating more effective, transparent ad transactions, DV strengthens the digital advertising ecosystem, ensuring a fair value exchange between buyers and sellers of digital media. Hundreds of Fortune 500 advertisers employ our unbiased data and analytics to drive campaign quality and effectiveness, and to maximize return on their digital advertising investments globally. Learn more about DV and its solutions at doubleverify.com

Position Overview

The Account Support Specialist works in collaboration with the DV Commercial teams to provide operational support for a variety of job responsibilities. This person will oversee aspects of campaign activation, reporting & optimization, and end of campaign reconciliation. This position requires someone that is able to achieve completion of work against deadlines, is highly organized, and has a strong eye for detail. The ideal candidate is technically savvy with trading or ad ops background.

Job Responsibilities

• Proactive management of operational activities by providing support to the Commercial teams at DV.
• Completion of work within appropriate deadlines to ensure client advertising campaigns are activated efficiently & effectively, providing data and reporting support, and end of campaign reconciliations.
• Ensuring the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues.
• Support for operational tasks such as data auditing, compiling tracking systems, and ad hoc projects.
• Management and/or participation in ongoing product & process improvement initiatives.
  
  

Minimum Qualifications

• Bachelor’s Degree or equivalent/higher level of education.
• Fluent English language.
• Organized with a rigorous attention to detail, drive for excellence, and a positive “can- do”approach.
• Proven communication skills (written & verbal) Experience with Microsoft Office, specifically Excel.
  
  

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, location, and balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

APPLY HERE: https://boards.greenhouse.io/embed/job_app?token=7892896002 

Who we are:

WorkBetterNow (www.workbetternow.com) provides full-time remote professionals in LATAM looking to work with United States-based companies. Our professionals come first and are the most important part of our team. If you want to be part of a company that values work-life balance and supports your professional development, you’re in the right place.

We are seeking experienced professionals based in LATAM and the Caribbean who are proficient in English and align with our company's core values. As a Success Coach, you will play a key leadership role, providing guidance and support to ensure a strong and productive relationship between professionals and their matched clients. The ideal candidate is a natural leader with excellent coaching skills, capable of offering strategic advice, fostering professional growth, and proactively addressing challenges. This role requires stability, commitment, and a passion for helping others succeed in a remote work environment. We offer a compensation of $1,300.00 per month.

Our Mission: To help companies and talent fulfill their dreams and potential.

What We Offer:

• Work from your home
• A workplace that values its people
• Above-average salary
• Paid vacations and personal days.
• Maternity/Paternity leave for up to 2 months. WBN will cover 50% of your WBN-base salary. (Applied for VAs who have been with WBN for more than one year).

Our Core Values

• Put our professionals first
• Pursuit of excellence/continuous learning
• Integrity and transparency
• Ownership mentality
• Pursuit of growth
• Excellent attitude

Responsibilities:

• Oversee the day-to-day operation of all certified professionals (CPs)
• Provide comprehensive onboarding support for CPs and their clients.
• Provide ongoing support and guidance to CPs throughout their tenure.
• Facilitate career support and development initiatives.
• Anticipate and address potential issues that may arise.
• Implement strategies for team retention, including performance improvement plans (PIPs) where necessary.
• Foster strong relationships with CPs, clients, and internal team members.
• Monitor and evaluate performance against established metrics.
• Conduct regular monitoring of CPs activities and productivity.
• Collaborate with team members to ensure effective communication and coordination.
• Maintain accurate records of CPs activities and performance evaluations.

Qualifications and requirements

• C1, and C2, english scores (top grammar skills)
• Excellent communication and Influence skills
• Organization and time-management skills
• Possess strong problem-solving skill
• Present a positive attitude, strong work ethic, and professionalism.
• Expertise with Microsoft Word, Excel, PowerPoint, Outlook/Gmail
• Ability to learn new software quickly
• Appropriate work-from-home environment
• Previous management experience in virtual settings is required

System Requirements

• 8GB+ RAM
• Processor Intel I3 or AMD Ryzen 3+ or M1 chip
• Windows 10+ or from macOS Mojave to the latest version.
• 25 - 50 Mbps Internet Speed (Minimum)

Note: To see the full job description, technical qualifications, and details on the application process, please click 'Apply' below.

APPLY HERE: https://workbetternow.zohorecruit.com/jobs/Careers/746650000004931029/Success-Coach?source=CareerSite 

Network Solutions (Networking & Wireless)

Client: Global Networking & Wireless Technology Vendor

Start: ASAP

Duration: 12-month renewable contract

Location: Costa Rica or Mexico

Overview: We are urgently seeking an experienced Technical Solutions Specialist to join our customer solutions team. This role involves resolving complex technical issues across Switching & Wireless hardware and software platforms while providing exceptional customer service. The ideal candidate will possess deep technical expertise, problem-solving skills, and the ability to mentor junior team members.

Key Responsibilities:

• Diagnose and resolve technical issues for customers, ensuring minimal disruption.
• Provide in-depth troubleshooting and technical support for hardware, software, and networking concerns.
• Respond to service requests via multiple channels (phone, email, remote support tools).
• Assist with proactive issue prevention and root cause analysis to enhance customer experience.
• Act as a mentor, guiding junior engineers in technical problem-solving and process improvements.
• Lead or participate in technical projects and customer engagement initiatives.

Required Qualifications & Experience:

• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
• 5-7 years of experience in technical support or related roles.
• Strong expertise in ITIL practices and case management tools.
• Experience supporting enterprise-level hardware and software environments.
• Ability to work independently and provide leadership within teams.

APPLY HERE: https://www.linkedin.com/jobs/view/4172651345/?alternateChannel=search&refId=ElrX%2BHV4mcE6i8DzLI1VHA%3D%3D&trackingId=u3%2BjXNyXpO4HymHTvIYPkQ%3D%3D&trk=d_flagship3_search_srp_jobs 

Enthusiastic people to assist our customers by answering IDT products and services questions by opening their accounts to review their information and provide them the details needed.

A customer service representative will maintain our customers' records by updating their account information and will be responsible to solve products or service problems by addressing the complaints or comments and clarifying them.

Determining the cause of the problem is key to select and execute the best resolution.

As a customer service representative we need you to be our ambassador on the phone, spreading the word and recommending potential products or services, being an advocate and the voice of the customer to management and provide feedback of improvements needed by collecting customer information and analyzing customer needs.

What we need:

• English 85%
• Positive attitude
• Professionalism
• Schedule flexibility
• Documentation Skills
• Multi Tasking
• High School Diploma
• Previous customer service experience (desired)
• Computer skills & aptitude
• Problem – solving skills and the ability to think under pressure
• Communication (via phone, email and chat ) skills
• Team player
• People oriented
• Ownership to follow up on situations
  
  
  

What we offer:

• Competitive salary
• Bonuses
• A great and positive workplace
• Parking Subsidy
• Life and Medical Insurance
• Benefits and Discounts
• Growth opportunities
• Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

APPLY HERE: https://www.linkedin.com/jobs/view/3575823093/?eBP=CwEAAAGVOzsKchWiUm1Cx2pvHbIOL4ZXB6hOZDU9icpW88QNP6f0DooWE2A8W42wDkGLexfTs97Wq713TSWB7MlEWkExLLtPlbVmMBxfk4Tjqwlw35-k7oe2UwP4dpcLMAD1fhm_XdB_BFJpCGpDwS70Vaxj9C4LCQjt_A6_8Gt5EB2LeUy4KPO2qhRz7k5UA8VpKyQqp5K1oSeehYDiT1ufP0Ja5Q4dYMmSUGJKiOnNnyordPlnjs7_grpAuxqsfiG5ZG0LjuWAQkFeaGCOYuvm8Qpmke-bJdi4jtIpyM2JKl0UZfFOLkNJ8VBIWP0NPXFSwzPKCsYgI3_qR-JiTl6ax8xAjbk8tf4ZHE3S0DsCHPPpTA4LuTbKwKW8K7mezE1-ZzmdQSe9inU760E2fBljGU6rLEW6LvsX0G_LOWfLZdGQIUO6XJuTOoLaSlwVd-vt3gmc4w8cnooahgdifVtYuHom5h8c4I4zkbn6cn8tie4rVPIu2k41ZQuxYQg&refId=UgTX6LHhG4H5U5j48sISsQ%3D%3D&trackingId=ADZS%2Fg2sn0pZHxjtpVWCQQ%3D%3D&trk=flagship3_search_srp_jobs 

Job Description

Join our Team! DEXIS is looking for individuals who work their best, help others, and commit to helping us improve our customer lives and celebrate the difference in others. We have several new and exciting opportunities available as we expand our Customer Care team into Costa Rica!

Who is DEXIS and why should you join the team?

We are the leading manufacturer and distributor of innovative dental imaging equipment, software, and solutions. We offer meaningful work through innovation, diverse opportunities, and career progression.

Where are we?

UltraPark I, La Aurora, Heredia.

The primary function of this position is to respond to order inquiries, process return labels, and to advise on warranty questions. Additional responsibilities include receiving and making outbound customer calls including corresponding via email, managing customer and equipment data and effective use of resources, systems, and databases.

Departmental hours of operation are Monday – Friday, 7:00am – 4:00pm Central Time in support of US/Canadian customers.

Essential Duties And Responsibilities

• Provide world-class customer service, response time and follow through to internal and external customers
• Engage with customers in a friendly and professional manner while actively listening to their concerns
• Works directly with external and internal customers either by telephone, electronically or in-person, coordinating information with teams, departments and dealer partners
• Effectively manage workload to meet customer expectations and organization’s goals.
• Timely processing of transactions and responses to inquiries
• Follows documented procedures
• Ability to de-escalate customer situations in order to obtain first call resolution (FCR).
• Accurate use of systems and databases to enter, manage and maintain customer equipment, to research inquiries and to respond to requests
• On applicable product lines, records customers product quality complaints according to complaint handling guidelines and SOP, forwarding to the quality department for further documentation & processing.
• Other duties as assigned
  
  

Job Requirements

Excellent written and verbal communication skills are needed as well as proficient in MS Word and Excel. Excellence in accuracy and attention to detail. Strong problem-solving and decision-making skills with the ability to handle a variety of customer situations. Ability to work standard departmental hours of 40 hrs/per week, in addition to holidays and overtime as needed.

Minimum Requirements

• High School Diploma or equivalent
• 1-3 years’ experience in a customer service-related field
• B2 proficiency level in English speaking as defined by the CEFR scale
  
  

Preferred Requirements

• Associates degree
• 2+ years of contact center experience
• Experience with Customer Relationship Management Systems (CRM)
  
  

Operating Company

DEXIS

Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.

APPLY HERE: https://www.linkedin.com/jobs/view/4117629917/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=MXHZ0qWGZCfr8fDcfoNr1Q%3D%3D&trackingId=bnN5W2CtM6GQJgvw5alKDw%3D%3D&trk=flagship3_search_srp_jobs 

Position Summary

• Set up and follow up of orders from customers.
• Maintain accurate Customer Order ship dates in system to maximize On Time Delivery Performance.
• Clear, empathetic, and efficient communication with customers and internal team.
• Customer service is the main link between customers and the company through all the processes.
  
  

Your Role

• Set up orders in the system.
• Maintain Order Ship Dates for accurate On Time Delivery performance
• Revision and analysis of weekly orders variations.
• Daily communication with customers to report status of orders.
• Internal follow up to assure on time delivery.
• Daily coordination of expedited material.
  
  

Your Background

• English as 2nd language. (Written-Spoken).
• Knowledge of Microsoft Excel and PowerPoint.
• Knowledge of SAP (Preferably), or any other system.
• Scholarship (Industrial engineer, Industrial administration, international commerce, or Business Administration degree).
• 1-2 years of experience in positions such as customer service, Logistics, procurement etc.
  
  

Aptiv Rewards & Advantages

• Showcase local incentives: Benefits, Schemes, Programs, Community Sponsorship, Wellness, Training/L&D, Tuition Reimbursement etc.
  
  

Some see differences. We see perspectives that make us stronger.

• Diversity and Inclusion are sources of innovation and creativity, both of which are essential to Aptiv’s success. Everyday our diverse team comes together, drives innovation, pursues solutions, and meets challenges using their unique abilities, perspectives and talents, changing what tomorrow brings. When you join our team, you’ll get encouraged to think boldly, express your viewpoint and innovate as a matter of habit.
  
  

Some See Technology. We See a Way to Make Connections.

• At Aptiv, we don’t just see the world differently; we work to change reality. That means developing technology that rewrites the rules of what’s possible in the pursuit of making transportation safer, greener and more connected. Today there are more than 180,000 of us globally, located in 44 countries, and united by one mission. Join the movement and together, let’s change tomorrow.
  
  

Privacy Notice - Active Candidates: https://www.aptiv.com/privacy-notice-active-candidates

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

APPLY HERE: https://aptiv.wd5.myworkdayjobs.com/APTIV_CAREERS/login?redirect=%2FAPTIV_CAREERS%2Fjob%2FQuimstan-Honduras%2FCustomer-Services-Representative_J000677117%2Fapply%3FAdCode%3DLINKEDIN13%26source%3DLinkedin 

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

The FinCare Coordinator I manages follow up of Smartsheet FinCare team inbound Customer service ticket queries, phone calls, and voicemails. You will be the first line of interaction with all Finance queries regarding Smartsheet. The FinCare Coordinator 1 helps with customer questions, employee inquiries, and other assignments.

In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to achieve their very best work. Today, we provide a cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better outcomes.

You will report to our Manager of FinCare located in our Costa Rica, San José office.

You Will

• Provide the standard for a great Smartsheet Customer experience.
• Respond to Customers within 24-48 hours of an inquiry coming in.
• Communicate with Customers by phone and email.
• Answer Customer payment and invoice questions.
• Assist Customers with desired changes to their account.
• Assist Smartsheet Employees with questions, and problems.
• Resolve difficult or complicated challenges diplomatically to best assist the Customer and Smartsheet.
• Quality of work to include timeliness, completeness, and accuracy.
• Other tasks as assigned.
  
  

You Have

• Experience with Service Ticket/Case systems.
• Experience with ERP systems.
• Experience with Data Entry.
• Established Customer Service experience.
• Excellent verbal and telephone skills.
• Typing skills with the ability to type 50+ words per minute with high accuracy.
• Regular and predictable attendance is a function of the job.
• Diligently attend to details and pursue quality in accomplishing tasks.
• Bachelor's degree or equivalent work experience.
  
  

Perks & Benefits

• Fully paid Health & Life insurance for full-time employees and family members
• Equity - Restricted Stock Units (RSUs) for eligible roles
• Monthly stipend to support your work and productivity
• Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
• 12 days paid Vacation + Flexible Time Away Program
• 20 weeks fully paid Maternity Leave
• 12 weeks fully paid Paternity/Adoption Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks including a counseling membership and your own personal Smartsheet account
• Teleworking options from any registered location in Costa Rica (role specific)
  
  

Get To Know Us

At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, and Bulgaria. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

APPLY HERE: https://job-boards.greenhouse.io/smartsheet/jobs/6539706 

About IntouchCX

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting-edge technology and a team that’s all-in on making brands thrive, we’re setting the bar in quality-driven support.

About the Job

Are you interested In a rewarding career working with the world’s most exciting brands? Welcome to IntouchCX! We are where today’s opportunity meets tomorrow’s career. We support your personal and professional growth with customized training and development programs. Your success is our success, and we want to help you reach your goals!

Our Customer Service Representatives are passionate about making every customer interaction an unforgettable experience, whether that’s through inbound calls, emails, and/or chats. Punctuality, performance, and positivity will set you up for success.

Benefits:

• Competitive Salary
• On-site clinic
• Health & life insurance
• Employee discounts, and much more!

Job and Paperwork Requirements:

• English Level B2 or higher
• Legally entitled to work in Guatemala (with original Guatemalan DPI)
• High school diploma or equivalent
• Resume in English
• Original and valid police and criminal records
• Schedule availability
• Availability to work from campus
• Problem-solving skills and the ability to keep calm under pressure.
• Amazing people skills. Plus, a performance and customer service mindset

Term of Contract: Full Time. Permanent contract.

Feel free to contact us from Monday to Friday from 8:00 AM to 6:00 PM, or visit us at 5-00 zona 13 WTC building, 1st floor, North Tower

Call us at 24112631 or send us a WhatsApp at 58139210 if you have any questions.

We're waiting for you - join our team today! Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity!

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

APPLY HERE: https://my.harver.com/app/landing/6758690837d5180012a230da/login?sms_opt=1&source=LinkedIn&job_id=52&referral= 

Only resumes in English will be considered.

Oral and written fluency in English is required.

100% On-site Position

Work Schedule:

• This is a weekend position, working Friday, Saturday, and Sunday.
• The schedule is from 8:00 AM to 8:00 PM EST.
• Monday to Thursday are your days off.

Summary of Essential Job Functions:

• Booking and scheduling all shipments within the assigned Account Executive/team.
• Understanding key metrics that drive team profitability, including call center statistics, revenue & net revenue, variance to target, variance to max, load counts, etc.
• Direct communication with the Account Executives and Leadership team.
• Demonstrating thorough knowledge and understanding of various systems, technology, and tools to locate and secure different equipment types for customer shipments.
• Assigning carriers to move shipments based on shipment information.
• Developing Core Carriers to limit load board usage.
• Posting all available shipments to the internal load board.
• Choosing carriers based on service levels and profitability targets and negotiating carrier rates (under targets).
• Ensuring all loads expected to ship each day are covered and shipped as planned.
• Maintaining productive working relationships with customer representatives, motor carriers, and PLS employees.
• Monitoring carrier performance and reporting carrier failures.
• Other duties as required by business needs or as assigned.

Minimum Requirements:

• Strong English communication skills, including email and phone.
• Ability to multi-task.
• Accurate data entry skills.
• Effective time management skills.
• Clear communication with internal and external customers, suppliers, and partners.
• Analytical problem-solving abilities with a focus on excellent customer service.
• No previous logistics experience is necessary; training will be provided.

Benefits:

• Competitive Salary
• Private Medical Insurance
• Permanent contract
• Growth opportunities
• Honduran Law Benefits
• Saving Fund

APPLY HERE: https://www.linkedin.com/jobs/view/4160484903/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=BF3He67wz8FPXqbyqLe%2F9g%3D%3D&trackingId=DHKnEtoFoo5rPn1WDkntvQ%3D%3D&trk=flagship3_search_srp_jobs 

Position Summary

The Call Center Specialist position is responsible for answering incoming calls and providing excellent customer service to the client, following program guidelines and call center standards.

General Job Responsibilities

• Provide excellent customer service over the phone to vehicle owners according to customer package
• .Assist customers located in the North America and Latin America Region
• .Provide support to clients in topics related to: Roadside Assistance such as flat tires, battery issues, out of fuel, cars overheating, coordinate tow trucks and pick up service, etc
• .Coordinate with service providers applicable solution to customer’s request
• .Offer multiple solutions to different customers’ requests such as Uber, Rental Car, Hotel, etc
• .Exhibit high level of professionalism in interactions with colleagues, Team Leads, Operations Managers, etc
• .Perform other functions related to the position

.
Qualificatio

• ns
  English
• C1Portuguese
• C1Minimum of High School Diplo
• ma.0-2 years of experience working in a call center environme
• nt.Excellent communication skills, both verbal and writt
• en.Proficient in Microsoft Office and web-based applicatio
• ns.Customer service orient
• ed.Strong interpersonal skil
• ls.Teamwork orient
• ed.Multita
• sk.Demonstrate situation specific empat
• hy.Strong organizational skills and attention to deta
• il.Ability to work in a fast-paced environment with daily work processing deadlin
• es.Ability to work effectively without supervisi
• on.Strong in leadership, empathy, communication, and team orientati

APPLY HERE: https://www.linkedin.com/jobs/view/4157344682/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=MXHZ0qWGZCfr8fDcfoNr1Q%3D%3D&trackingId=TqRE7PGTDpFh15VO%2FkuxNw%3D%3D&trk=flagship3_search_srp_jobs 

We are the world's fastest-growing shared economy marketplace for RV, CamperVan, and Travel Trailer rentals. We are looking for support experts who are passionate about providing the users on our platform with the best customer experience in the world.

As a Customer Support Agent, you will be the frontline hero of our customers, helping facilitate a smooth and fluid experience via phone, email, and chat!

Customer Support Agent’s Daily Activities

• Provide world-class experiences by interacting with customers via phone, email, and chat to provide a proactive solution to their most important concerns.

• Understand our Host’s and Guest’s pain points, advocate for their concerns internally, and influence our products to provide a superb customer experience at all touch-points.

• Use your product expertise to collaborate with and help other teams maintain a high level of customer service at all times.

• As the voice of our brand, you will help build up our reputation with your insatiable and addictively friendly personality.

Customer Support Agent’s Requirements

• For this specific job posting, we require applicants to be based in Latin America.

• A minimum of 3 years experience in a phone, chat and email support environment.

• Great communication skills: Confident both speaking and writing in clear, fluent, professional English.

• Available to work a minimum of 22 hours and up to 40 hours per week.

• Available to work within a 24/7 environment, including potentially nights, weekends and holidays

• Familiar with web-based customer support tools like Zendesk, Slack and Google Suite.

• You have a dedicated space in your home for work, with a desk (no working on the couch or in bed, must be a professional setup)

• Your work environment must be quiet and distraction free while you are on shift (no animal, children or television noise, etc)

• You must be able to provide your own workstation and everything required to work remotely (quiet environment, suitable computer/laptop, fast internet, dual-screen monitor set-up, reliable electricity, etc).

• Comfortable installing required software and using the Work for Impact Time Tracker to record billable hours

• A critical thinker who solves problems and has a good understanding of what to escalate

• Experience working in a fast-paced or startup environment is a plus but not required. Adaptability and patience are key.

• Empathy is crucial. You should possess the skill to make people smile no matter what circumstances they present nor what issues they are needing assistance with.

• Pressure brings out the best in your performance. You have conflict resolution skills and a personality that thrives in a fast-paced environment is highly recommended.

• Live, promote, and appreciate our company culture. You align with our mission and maintain a positive attitude in all situations.

• You are a go-getter and a self-starter. You are organized and a strong problem solver, with the ability to think outside the box and provide our customers with tailored solutions.

• You love to be counted on and are highly dependable. Reference checks should reveal no attendance concerns.

Important Details:

The fixed rate offered for this contract begins at $6.25 per hour and increases incrementally every 4 weeks until it reaches $8.25 per hour after 12 weeks. At the 12 week point, successful candidates will receive a $350 bonus and will continue at the $8.25 per hour rate.

Please note that these rates are prior to any deductions made due to service fees, processing fees and/or currency exchange rates applied by Work for Impact and your chosen payout method. We ask that applications are only submitted by applicants who are happy to accept this rate and these deductions.

Please note that correspondence related to your application may be received either by email or through the Work for Impact messaging feature - for this reason, please pay close attention to both while your application is under consideration.

When considering your application, we review both your application and the information on your Work for Impact profile - particularly your employment history. Please ensure your Work for Impact profile has been completed in full prior to submitting an application.

Training for this position will be approximately 30 to 40 hours per week and will be paid. Our first training group is scheduled to begin on 3 February 2024. Once this group is full, remaining successful candidates will then be invited to attend the training groups scheduled to begin on 24 February, 17 March, 7 April, and potentially a final class on 28 April. Please note that these dates are provisional and may be subject to change. Groups will be filled in chronological order, therefore applicants who apply early, are available quickly, and respond to messages promptly are most likely to be offered the earlier start dates.

Requirements

Hours needed per week (approximate): 30+ hours

English proficiency level: Fluent

Preferred locations: Argentina, Belize, Bolivia, Plurinational State of, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, French Guiana, Guatemala, Guyana, Honduras, Mexico, Panama, Paraguay, Peru, Suriname, Uruguay, Venezuela, Bolivarian Republic of

APPLY HERE: https://www.linkedin.com/jobs/view/4135176449/?eBP=NOT_ELIGIBLE_FOR_CHARGING&refId=BF3He67wz8FPXqbyqLe%2F9g%3D%3D&trackingId=w5c4KCC4xH89%2F58i8x3XmA%3D%3D&trk=flagship3_search_srp_jobs 

Job Summary

We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer satisfaction.

Key Responsibilities

Respond promptly to customer inquiries and provide accurate information.

Diagnose and troubleshoot hardware and software issues.

Assist users with technical problems, guiding them through step-by-step solutions.

Document all interactions and solutions in the ticketing system.

Collaborate with other team members to resolve complex issues.

Stay updated with the latest industry trends and product knowledge.

Qualifications

High school diploma or equivalent; associate degree or higher preferred.

Previous experience in a Help Desk or Call Center environment.

Strong understanding of computer systems, mobile devices, and networking.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and manage multiple tasks.

What We Offer

Competitive salary and benefits package.

Opportunities for career advancement and professional development.

A supportive work environment with a focus on team collaboration.

If you are passionate about technology and helping others, we would love to hear from you!

APPLY HERE: https://www.linkedin.com/jobs/view/4124382391/?eBP=CwEAAAGVOzsKchigpapLRFVEmSR1qxf-wEwGxeO8qSNNcBTxD_ErfhAMVUE3fLq-EjjBKmbLmZ2aHThUYw1Qkl49E3LNmfaulaNpC7S7-LMkIrF_ImQ1m74QtNwsIG2NS9t4l-zeZDU9Itu4r39ILtv7rP4rYtu2f9lSS5Adf9HI6BoCX9_3m7Oq-AL4QvL8ByhISlbaPB39Tp6K8APzZ2-zNstj-bCLTCa7v2yaoNhWPOrtGhmgOuSPoetOLSsCQw7hJXUT7x2xPrb6b6uFvBkZqE9kgWpCkevCW_yMuVL8HcPSfnt47j38o5vR8YzFMS51W8ityT01wKbegag_RqRohDeexL7iLy0tuGHoXSudBGhUM-jCpQYlJZuk5y3EeJthQZtcThAECAEhsr2RNM1UmJMbBeYv45JbLfuPIYyrqQDQenhnGlbqJf7Gv4yr3o605TCexzSpEbsIOg&refId=UgTX6LHhG4H5U5j48sISsQ%3D%3D&trackingId=xDxdLK1e%2Fe9pnLXFEExYLw%3D%3D&trk=flagship3_search_srp_jobs 

IPEX is one of the North American leading providers of advanced plastic piping systems. Our mission is to shape a better tomorrow by connecting people with water and energy.

We currently seeking a Customer Service Representative. This role is based out of our Denver Office.

Don’t miss the opportunity to join a broad range of people-centric professionals, leaders, and status-quo fighter

Job Summary

IPEX is seeking a dynamic Customer Service professional to join their team. This individual will support multiple accounts and work across all levels of the organization, in addition to serving our customers externally.

Principal Responsibilities

The incumbent will work in a high volume environment to respond to customer requests for orders, quotes, product inquires and stock checks/price. Working in a fast-paced environment, the incumbent will multi-task while maintaining the highest quality of customer service:

• Respond to inquiries regarding price, delivery, technical support, or status of customer
• Resolve delays, service problems and disputes
• Enter, release and track customer orders via EDI, fax, and phone, using our in house ERP solution
• Verify customer pricing, terms, delivery requirements etc.
• Track back-orders and ensure production, purchasing and distribution are reacting accordingly Prepare quotations
• Collaborate closely with other departments from the service team to ensure proper service from all directions
• Provide technical support by referring to various IPEX publications
• Respond to all customer inquiries in a timely manner
  
  

Key Performance Features

• High drive for building strong customer relationships based on customer satisfaction
• Overall management of sales orders and customer inquiries
• Understanding of pricing relationships, and/or ability to organize price information
• A firm grasp of the IPEX computer system
• Relationship with internal colleagues and ability to resolve problems and disputes by collaborating with the appropriate team members
• Positive demeanor and team focused outlook
• High degree of organization and accuracy
• Telephone manner and skills
  
  

Qualifications & Experience

• A very professional manner and a demonstrated commitment to providing excellent customer service in previous roles – comfortable interacting with all levels of the organization
• Minimum 1-3 years of experience as a customer service representative
• Good time management and follow-up skills, including, the ability to effectively balance quality and quantity of output Excellent computer and internet skills, especially Microsoft Office and email
• Experience is SAP is an asset
• Demonstrated ability to effectively resolve customer issues and complaints patiently
• Strong written and verbal communication skills
• Good team player including the demonstrated ability to contribute to and foster a positive team environment
• Industry experience is an asset
  
  

IPEX is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Accommodation requests are available to candidates taking part in all aspects of the selection process for IPEX jobs. To request an accommodation, please contact HR at HR@ipexna.com

APPLY HERE: https://aliaxis.wd3.myworkdayjobs.com/IPEX/login?redirect=%2FIPEX%2Fjob%2FUS---Denver---Office%2FCustomer-Service-Representative_R-44252-2%2Fapply%3Fsource%3DLinkedIn