Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Job Summary

We are seeking a motivated and detail-oriented Junior Program Manager to support the planning, execution, and delivery of cross-functional strategic initiatives. This role is ideal for someone early in their career who is passionate about project management, strategic thinking, and driving business outcomes through collaboration and data-driven decision-making.

Key Responsibilities

• Assist in the development and execution of strategic programs and initiatives aligned with company goals.
• Coordinate with cross-functional and remote teams to ensure timely delivery of project milestones.
• Track program performance using appropriate tools and techniques; report on progress, risks, and issues.
• Support the preparation of executive-level presentations, dashboards, and reports.
• Conduct research and analysis to support strategic planning and decision-making.
• Help identify process improvement opportunities and contribute to operational efficiency.
• Maintain documentation and ensure knowledge sharing across teams.
• Other associated functions and generation of reports related to the position.
  
  

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or related field and 1 year suggested minimum experience, or 2 year degree and 6 years suggested minimum experience, or equivalent combination of education and experience in project coordination, business analysis, continuous improvement or a related role.
• English C1
• Strong organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word, Forms, Visio).
• Analytical mindset with attention to detail.
• Ability to work independently and as part of a team.
• Eagerness to learn and grow in a fast-paced environment.
  
  

Preferred Qualifications

• Experience in a corporate strategy environment.
• Understanding of Lean and Problem-Solving tools (e.g., VSM, Kaizen, Root Cause Analysis, Standard Work).

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Junior Project Manager

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Program Management consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client’s organization.

Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-mastercard

Roles and Responsibilities

You will manage individual projects with minimal supervision, including tracking metrics, handling complex analyses, and preparing communications to report back to client and internal leadership. You will develop practical recommendations, contribute to team discussions on implications of analyses, and work alongside the client’s staff on each project, assisting with implementation tasks.

Client Impact

• Provide input on multiple small and large high-value projects across a range of industries and problem statements
• Contribute proven, accredited change skills, domain experience, and delivery methodology to help clients drive measurable value
• Collaborate with Mastercard team to understand clients’ needs, challenges, agenda, and risks
• Develop working relationship with client analysts/managers, and act as trusted and reliable partner
• Identify resources and assign responsibilities, track, and forecast effort and report on expense vs. earned value
  
  
  

Team Collaboration & Culture

• Collaborate with senior project delivery consultants to implement strategically important assets and services
• Independently coordinate a complex range of activities and effectively identify and proactively solution risks and impacts on timelines
• Lead internal and client meetings with strong communication skills
• Contribute to the firm's intellectual capital and be a strong brand ambassador for Mastercard and Services
• Receive mentorship from consulting leaders for professional growth and development
  
  
  

Qualifications

Basic qualifications

• Undergraduate degree with work experience in project management and change management methodologies and techniques
• 2-3 years of Project Management experience
• Exposure to financial institutions, payments, and/or consultancies
• Demonstrated ability to manage extensive projects across multiple teams and departments.
• Excellent communication and leadership skills.
• Proven experience in driving large-scale initiatives across the organization, particularly within IT environments
• Relevant teamwork and client or internal stakeholder management experience
• Logical, structured thinking
• Advanced Word, Excel, and PowerPoint skills
• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
• Ability to communicate effectively in English and the local office language (if applicable)
• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
  
  
  

Preferred Qualifications

• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
• Knowledge of Project Management tools
• Exposure to payments and/or retail banking or merchants
• Strong understanding and experience with agile methodologies.
• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions
  
  
  

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

1. ROL (Función general del puesto)

El ANALISTA DE SISTEMAS es responsable de brindar apoyo al ANALISTA DE SISTEMAS SENIOR en Analizar, diseñar, implementar y mantener sistemas empresariales de información, utilizando tecnologías de la información y comunicación (TIC). Documentar las necesidades y procesos del negocio, e implementar soluciones técnicas efectivas y eficientes. Observar, documentar y brindar alternativas de automatización a procesos manuales que tengan oportunidad de mejora. Gestionar la seguridad y operatividad de las soluciones implementadas.

• PRINCIPALES RESPONSABILIDADES
  
  

Responsabilidad 1: Cumplir con los planes y tareas asignados por el ANALISTA DE SISTEMAS SENIOR.

• Ejecutar las actividades asignadas en los plazos establecidos.
• Mantener informado al ANALISTA DE SISTEMAS SENIOR y al GERENTE DE TI de todo nuevo requerimiento o cambio ya sea en proceso o sistema para que sea debidamente diligenciado y atendido.
• Brindar reporte de avances semanales y mensuales de las actividades.
  
  

Responsabilidad 2: Implementar gestión de cambio de los sistemas empresariales de información con el fin proveer un servicio eficaz y eficiente al usuario final y a las estrategias definidas por Calibre mining.

• Documentar o revisar el proceso objeto de la mejora.
• Realizar el levantamiento, análisis y diseño de los requerimientos de los usuarios finales.
• Implementar los requerimientos de los distintos aplicativos/solución asignados.
• Realizar las pruebas y la elaboración de manuales del funcionamiento de los aplicativos/soluciones desarrolladas.
• Apoyar en la capacitación a los usuarios finales del funcionamiento del aplicativo/solución desarrollada.
• Apoyar en la actualización de manuales de políticas, procedimientos de respaldo y recuperación de datos, contingencia, usuarios, entre otros, para garantizar el cumplimiento de las normas y utilización correcta de los sistemas de información.
  
  

Responsabilidad 3: Dar respuestas adecuadas para las diferentes consultas o dudas de los usuarios sobre los procesos de los módulos de los sistemas empresariales de información.

• Dar respuesta a las consultas y casos de los usuarios.
• Controlar y dar seguimiento a las repuestas brindadas.
• Estandarizar las soluciones para agilizar el tiempo de respuesta.
• Evaluar de la satisfacción del cliente interno sobre la situación planteada.
  
  

Responsabilidad 4: Cumplir con lo establecido en los procesos de gestión humana con el fin de ser competitivo en el cargo y mantener el orden y la disciplina dentro de la empresa

• Participar activamente en cursos de capacitación técnica impartidos por la Empresa.
• Cumplir con lo establecido en el Reglamento Interno y el Código de Ética de Calibremining.
• Cumplir con las normas y procedimientos de seguridad, higiene industrial y medio ambiente.
• Establecer, cumplir y evaluar en conjunto con su jefe, la contribución individual a los resultados, con base al Modelo de Gestión del Desempeño de Calibremining.
  
  

Colaborar para mantener un clima laboral adecuado que garantice el desarrollo de las estrategias y planes de Calibremining

• FORMACION Y EXPERIENCIA
• Mínimo 2 años de experiencia como ANALISTA DE SISTEMAS.
• Educación: Ingeniero en Computación o Sistemas
• Conocimientos o experiencia en Análisis y diseño de software
• Deseable conocimiento en Herramientas de desarrollo de software.
  
  

Deseable conocimiento en UML y Bases de datos relacionales.1. ROL (Función general del puesto)

El ANALISTA DE SISTEMAS es responsable de brindar apoyo al ANALISTA DE SISTEMAS SENIOR en Analizar, diseñar, implementar y mantener sistemas empresariales de información, utilizando tecnologías de la información y comunicación (TIC). Documentar las necesidades y procesos del negocio, e implementar soluciones técnicas efectivas y eficientes. Observar, documentar y brindar alternativas de automatización a procesos manuales que tengan oportunidad de mejora. Gestionar la seguridad y operatividad de las soluciones implementadas.

• PRINCIPALES RESPONSABILIDADES
  
  

Responsabilidad 1: Cumplir con los planes y tareas asignados por el ANALISTA DE SISTEMAS SENIOR.

• Ejecutar las actividades asignadas en los plazos establecidos.
• Mantener informado al ANALISTA DE SISTEMAS SENIOR y al GERENTE DE TI de todo nuevo requerimiento o cambio ya sea en proceso o sistema para que sea debidamente diligenciado y atendido.
• Brindar reporte de avances semanales y mensuales de las actividades.
  
  

Responsabilidad 2: Implementar gestión de cambio de los sistemas empresariales de información con el fin proveer un servicio eficaz y eficiente al usuario final y a las estrategias definidas por Calibre mining.

• Documentar o revisar el proceso objeto de la mejora.
• Realizar el levantamiento, análisis y diseño de los requerimientos de los usuarios finales.
• Implementar los requerimientos de los distintos aplicativos/solución asignados.
• Realizar las pruebas y la elaboración de manuales del funcionamiento de los aplicativos/soluciones desarrolladas.
• Apoyar en la capacitación a los usuarios finales del funcionamiento del aplicativo/solución desarrollada.
• Apoyar en la actualización de manuales de políticas, procedimientos de respaldo y recuperación de datos, contingencia, usuarios, entre otros, para garantizar el cumplimiento de las normas y utilización correcta de los sistemas de información.
  
  

Responsabilidad 3: Dar respuestas adecuadas para las diferentes consultas o dudas de los usuarios sobre los procesos de los módulos de los sistemas empresariales de información.

• Dar respuesta a las consultas y casos de los usuarios.
• Controlar y dar seguimiento a las repuestas brindadas.
• Estandarizar las soluciones para agilizar el tiempo de respuesta.
• Evaluar de la satisfacción del cliente interno sobre la situación planteada.
  
  

Responsabilidad 4: Cumplir con lo establecido en los procesos de gestión humana con el fin de ser competitivo en el cargo y mantener el orden y la disciplina dentro de la empresa

• Participar activamente en cursos de capacitación técnica impartidos por la Empresa.
• Cumplir con lo establecido en el Reglamento Interno y el Código de Ética de Calibremining.
• Cumplir con las normas y procedimientos de seguridad, higiene industrial y medio ambiente.
• Establecer, cumplir y evaluar en conjunto con su jefe, la contribución individual a los resultados, con base al Modelo de Gestión del Desempeño de Calibremining.
  
  

Colaborar para mantener un clima laboral adecuado que garantice el desarrollo de las estrategias y planes de Calibremining

• FORMACION Y EXPERIENCIA
• Mínimo 2 años de experiencia como ANALISTA DE SISTEMAS.
• Educación: Ingeniero en Computación o Sistemas
• Conocimientos o experiencia en Análisis y diseño de software
• Deseable conocimiento en Herramientas de desarrollo de software.
  
  

Deseable conocimiento en UML y Bases de datos relacionales.

Propósito Del Puesto

Organizar, ejecutar y controlar las actividades que ocurren dentro de su celda de trabajo, con el objetivo de ser más eficientes y eficaces en la ejecución del plan de producción. Tiene que ser una persona con capacidad de liderazgo y suficiente conocimiento y experiencia para conocer cada una de las máquinas que conforman su celda.

Requisitos

• Experiencia Laboral: 1 año en labores relacionadas al puesto
• 1 año experiencia en puestos similares
• Manejo de Software (Excel, power point, Word)
• Educación: Bachillerato en Educación Media
• Liderazgo y Comunicación.

Ahinko es una empresa líder en el sector de Tecnologia, comprometida con la innovación y la excelencia. Estamos en búsqueda de un talentoso Desarrollador Senior/Middle con experiencia como desarrollador full stack en .Net para unirse a nuestro equipo.

Responsabilidades:

• Contribuir al mantenimiento y mejora de sistemas existentes.
• Participar en todas las fases del ciclo de vida del desarrollo de software (SDLC).
• Trabajar en colaboración con otros equipos para mantener diseñar, desarrollar y implementar soluciones tecnológicas.
• Resolver problemas complejos y proporcionar soluciones eficientes y escalables.

Requisitos:

• Mínimo 3 años de experiencia profesional en desarrollo de software con C#/Angular/React.
• Mínimo 2 años de experiencia trabajando con T-SQL.
• Experiencia en sistemas de control de versiones de código fuente.
• Experiencia en GCP es un plus.
• Habilidades de comunicación y capacidad para trabajar en equipo.
• Capacidad para resolver problemas complejos de manera eficiente y efectiva.

Company’s overview:

Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates.

With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.

Summary/Objective:

This position is responsible for all duties associated with the administration of telecommunications systems across multiple channels company wide, assisting the telecommunications Coordinator with daily tasks assigned to projects such as but not limited to new users onboarding, training, systems and Internet Service Providers management and providing technical support for all support applications in the company. The Telecommunications specialist follows up the day-to-day execution and monitoring of applications changes, performance, ad-hoc data analysis, reporting (daily, weekly, monthly, quarterly, etc.), troubleshooting of production issues, and operational support across multiple company departments.

Responsibilities:

• Execute Monthly Cost Reduction Audits and Enhancements that contribute to our main Profit Improvement Project.
• Takes on full day to day administration of the contact center and stores telephony software, ensuring optimal performance and functionality in all aspects such as design, creation, testing, maintenance and support of call routing, IVR flows, skills management, campaigns and UI Design.
• Manage Internet Service Providers ordering, installation, configuration, billing and enhancement projects.
• Perform continuous in-depth analysis of systems, applications and ISPs results and provide strategic solutions to improve performance.
• Provide in-depth reporting on software/applications data.
• Support and fulfill the users' day-to-day needs on all aspects of the support software and applications.
• Support the onboarding and training needs of new software/applications users.
• Perform software users' management ensuring proper access and permissions.
• Assist the Telecommunications Coordinator with data clean up, uploads, download and organization.
• Assist the IT Operations with the installation guidelines, set-up and requirements for each software or application.
• Assist the IT Operations with technical support and diagnostics for support systems and applications.
• Perform periodic tests and audits to guarantee optimal functionality of all support software.
• Pull data from systems and perform data analysis upon request.
• Documentation of system configurations and historical tracking of changes to strategies.
• Provide technical advice on new software and solutions discovery when necessary.
• Complete additional tasks assigned by the Telecommunications Coordinator and/or department manager.

Education and Experience:

• Bachelor's degree in computer science, Engineering or any related field is preferred.
• +1 year of experience in support with tickets and/or Tech Support
• Previous experience in Telecom Networking projects is a plus.
• Previous experience in project management roles is a plus
• Previous experience with billing support and handling provider requests.

Required Skills:

• High sense of organization and proactivity.
• Experience troubleshooting a variety of complex computer issues.
• Basic to intermediate knowledge of SQL.
• Advanced experience in Microsoft Excel and/or Google Sheets.
• Ability to work independently with minimum supervision.
• SCRUM agile project management framework.
• Ability to react quickly and effectively in a high pressure, time-sensitive environment.
• Business minded, self-motivated and works well with others.
• Upper-Intermediate to advanced English Level.
• Basic to intermediate knowledge of Networking is a plus.
• Programming experience and UI design is a plus.

We offer:

• Eyecare benefit
• Educational Program
• Growth Opportunities
• On-site doctor
• Life insurance
• Discount program
• Referral program
• Transportation in Managua
• Meal subsidy
• Salary in US Dollars

•Estudiante avanzado, deseable graduado de Ingeniero en Sistemas

•Mínimo 2 años de experiencia o conocimiento en procesos de automatización, procesos de RPA o analítica de dato (Indispensable).

•Experiencia en soporte en implementación de softwares contables.

•Excel Avanzado, Deseable experiencia en herramientas como Power Automate, Power BI, Knime o similares

•Inglés Intermedio (Indispensable)

Objetivo del puesto: Administración y mantenimiento de todos los servidores, incluyendo: Sistema Operativo, Bases de datos y aplicaciones.

Funciones principales:

• Instalar, configurar, implementar y dar mantenimiento a los sistemas operativos en servidores para soportar las aplicaciones de la institución.
• Instalar, configurar, implementar y dar mantenimiento a aplicaciones en servidores (Iseries/Wintel) para soportar las procesos de negocio y áreas de backoffice.
• Definir y ejecutar políticas de seguridad en los servidores, genera reportes del estado de la seguridad para garantizar la salud de los servidores.
• Configuración y mantenimiento de los respaldos de todos los servidores

Requerimientos:

Nivel educativo:

Ingeniero en Computación, Sistemas o Ingeniería en Redes.

Experiencia: mínimo 3 años en ejecución de ambientes de virtualización, sistemas de respaldos o administración y administración e instalación Iseries (Antes AS400) y Windows Server

Conocimiento avanzado en sistemas de virtualización - Vmware. Nutanix (deseable), LPAR de IBM Iseries.

Conocimiento avanzado en administración SQL (deseable)

Conocimiento avanzado en Administración de Sistemas Operativos de Servidores: Windows, Linux.

Certificaciones deseadas:

IBM System Administration / DB2

VMWare Certified Advanced Professional

Nutanix Certified Associate (Deseable)

Conocimientos avanzados en Administración de Sistemas Operativos

Competencias Requeridas:

• Inspira Confianza
• Colabora
• Impulsa la experiencia del cliente y colaborador
• Piensa ágilmente
• Innova

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

We are the now and the next. The power behind the people building the future. We are born from the spirit of innovation. We are created from the idea that people around the world want more, need more, deserve more. We are the home of the global digital revolution. We are CNN.

To see what it’s like to work at CNN, follow @WBDLife on Instagram and X!

• Deep expertise in site and app performance optimization, leveraging Core Web Vitals and page/screen loading strategies for fast, reliable user experiences.

• Strong background in developing and scaling design systems, with practical experience using Figma and building tools/scripts to translate design tokens into reusable code.

• Excellent communication, leadership, and team-building skills with the ability to align engineering initiatives to product and business goals.

Nice to haves...

• Experience working in news, media, or content-driven digital technology with understanding of unique challenges in fast-paced editorial environments.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

¿Cuál es el rol?

Liderar, diseñar, documentar y liderar la mejora continua de los procesos operativos y de atención al cliente a través de los diferentes canales de atención (asistidos y no asistidos), alineando la eficiencia operativa con una experiencia de cliente excelente. Supervisar y coordinar al equipo de analistas de procesos y responsables de conocimiento (knowledge), asegurando la implementación eficaz de procesos end to end.

¿Cómo aportas valor?

• Asegurar que los procesos estén alineados con las necesidades del cliente y los objetivos de eficiencia.
• Impulsar la transformación y simplificación de procesos de atención.
• Garantizar la correcta documentación, actualización y comunicación de los procesos.
• Coordinar la ejecución de iniciativas de mejora continua.
• Liderar y desarrollar al equipo de procesos y knowledge.
• Liderar el diseño, documentación y optimización de procesos de atención y operación.
• Análisis de procesos: evaluar y analizar los procesos existentes dentro de la organización para identificar áreas de mejora en términos de eficiencia, calidad y costos.
• Alinear los procesos con los estándares de experiencia del cliente y objetivos de eficiencia.
• Detectar ineficiencias, proponer soluciones y liderar su implementación.
• Gestionar el ciclo de vida de los procesos: diseño, aprobación, formación, despliegue, seguimiento y mejora.
• Supervisar y apoyar al equipo de analistas de procesos y especialistas de conocimiento.
• Colaborar con otras áreas como Calidad, Formación, Tecnología y Operaciones para garantizar la implementación de procesos efectivos.
• Definir y monitorizar KPIs relacionados con la eficacia de los procesos.
• Fomentar una cultura de mejora continua dentro del equipo y en la operación.

¿Qué necesitas?

Educación:

• Título universitario en Ingeniería, Administración de empresas, sistemas o carreras afines.
• Se valoran certificaciones o formación adicional en mejora de procesos (Lean, Six Sigma, etc).

Habilidades:

• Pensamiento analítico y estratégico.
• Visión orientada al cliente.
• Liderazgo y manejo de equipos.
• Gestión del cambio.
• Comunicación efectiva.
• Dominio de herramientas de modelado de procesos (Visio, etc.).
• Manejo avanzado de Microsoft Office (Word, PPT, Excel).
• Nivel alto de español e inglés.

Experiencia:

• Al menos 3 años de experiencia en mejora de procesos en entornos de atención al cliente. Deseable 4 años.
• Experiencia en gestión de equipos.
• Conocimiento de entornos de Contact Center.
• Valorable experiencia en proyectos de transformación digital o metodologías Lean/Six Sigma.

En ASSA estamos creciendo y nos encontramos en la búsqueda de nuestros próximos Leones, si estás listo para vivir una gran experiencia profesional, en un ambiente dinámico, con una cultura ágil, responsable y competitiva. ¡ASSA ES PARA TI!

Tu Misión en ASSA será:

Automatizar tareas repetitivas y procesos de negocio, mejorando la eficiencia y precisión en las operaciones del negocio, por medio del desarrollo de RPA.

Asumirás de forma exitosa este reto si:

• Eres Ingeniero en sistemas.
• Tienes conocimientos en:
• Programación y desarrollo de software en .NET,
• Manejo de herramientas de automatización (Uipath) – Deseable - No indispensable.
• Manejo de base de datos Oracle – Deseable.
• Análisis, optimización y automatización de procesos.
• Dominas inglés en nivel intermedio o avanzado.

Serás responsable de:

Desarrollar proyectos de RPA, incluyendo el robot funcional y la documentación de respaldo.

Dar seguimiento post-producción a los proyectos desarrollados.

Atención de Incidencias y mejoras a los RPA en funcionamiento.

¡Queremos darte la bienvenida a nuestra cASSA y que escribas con nosotros una nueva historia!

Misión del puesto:

Brindar el soporte necesario al área de tecnología para el cumplimiento de los requisitos regulatorios, atender procesos de auditorias y procesos de autoevaluación institucional a fin de tener una evaluación interna de los procesos, coordinar y ejecutar lo relacionado a ejercicios de continuidad de negocios dentro del área y velar por las gestiones administrativas de tecnología.

Requisitos:

Graduado de ingenieria en sistemas o carreras a fines.

2 años de experiencia como auditor de sistemas o riesgo tecnológico en instituciones financieras.

Conocimiento en control interno y mitigación de riesgos

Manejo de legislación bancarias y regulatoria

Overview

We are seeking a highly skilled and experienced Data Governance Business Analyst to join our team. This role requires a deep understanding of both the technical and functional aspects of Informatica technologies such as Informatica Data Catalog (EDC), Axon, Reference360 (Ref360), and Informatica Data Quality (IDQ). The ideal candidate will be responsible for delivering high-quality training programs, building and maintaining robust training materials, and ensuring effective communication with stakeholders. As a Business Analyst, you will work closely with cross-functional teams to understand their needs, create training content, and deliver training sessions that enable stakeholders to leverage Informatica tools effectively in data governance initiatives.

Responsibilities

Training Delivery & Communication:

• Deliver engaging and interactive training sessions on Informatica tools (EDC, Axon, Ref360, IDQ) to internal teams and stakeholders
• Create and maintain training materials, including user guides, presentations, and handouts that support both technical and functional aspects of the tools
• Develop clear, concise, and tailored training content based on different learning needs (technical vs. non-technical users)
• Conduct virtual and in-person training sessions, providing demonstrations, answering questions, and fostering a collaborative learning environment
  
  

Stakeholder Engagement & Requirement Gathering:

• Collaborate with business and technical stakeholders to identify training needs and develop appropriate learning plans.
• Gather feedback from users and stakeholders to continuously improve the effectiveness of training programs
• Act as a point of contact for all training-related inquiries, offering support and assistance as needed.
  
  

Tool Expertise & Knowledge Transfer:

• Leverage deep functional and technical knowledge of Informatica Data Governance technologies (EDC, Axon, Ref360, IDQ) to design, customize, and deliver high-quality training programs
• Keep up-to-date with new features, updates, and best practices for Informatica tools and integrate this knowledge into training materials
• Assist users in understanding the full capabilities of Informatica solutions in the context of data governance, quality, and management
  
  

Training Content Development & Improvement:

• Continuously improve and update training materials and resources based on feedback and the latest product enhancements
• Ensure training content is comprehensive, user-friendly, and aligned with organizational goals and data governance frameworks
  
  

Team Collaboration:

• Collaborate with technical teams to ensure accurate and up-to-date training content for all stakeholders
• Facilitate discussions and workshops to build a strong understanding of data governance principles and their implementation using Informatica tools
  
  

Compensation and Benefits:

• The expected compensation range for this position is between $116,800 - $199,150
• Location, confirmed job-related skills, experience, and education will be considered in setting actual starting salary. Your recruiter can share more about the specific salary range during the hiring process
• Bonus based on performance and eligibility target payout is 10% of annual salary paid out annually
• Paid time off subject to eligibility, including paid parental leave, vacation, sick, and bereavement
• In addition to salary, PepsiCo offers a comprehensive benefits package to support our employees and their families, subject to elections and eligibility: Medical, Dental, Vision, Disability, Health, and Dependent Care Reimbursement Accounts, Employee Assistance Program (EAP), Insurance (Accident, Group Legal, Life), Defined Contribution Retirement Plan
  
  

Qualifications

Experience:

• 7 years of experience in data governance, data management, or data quality with a focus on Informatica technologies such as EDC, Axon, Ref360, and IDQ
• Previous experience in developing and delivering technical and functional training programs
• Experience in gathering requirements from stakeholders and translating them into effective training strategies
  
  

Technical & Functional Knowledge:

• Strong functional understanding of Informatica Data Governance tools, including their features, capabilities, and best practices
• Experience with data cataloging, data quality management, data lineage, and data governance processes
• Familiarity with data governance frameworks, metadata management, and data quality standards
  
  

Training & Communication Skills:

• Proven experience in delivering training sessions to both technical and non-technical audiences
• Exceptional communication skills, with the ability to explain complex concepts in a clear and understandable manner
• Ability to use robust training tools (e.g., Learning Management Systems, training software, webinars) to create and deliver training content
  
  

Stakeholder Management:

• Ability to gather detailed requirements from stakeholders to create customized training plans
• Strong interpersonal skills, with the ability to engage with various teams and individuals across the organization
  
  

Other Skills:

• Problem-solving skills and the ability to troubleshoot technical training issues
• Strong organizational skills with the ability to manage multiple projects and deadlines effectively
• Detail-oriented with a focus on quality and continuous improvement
  
  

Preferred Qualifications:

• Certification in Informatica Data Governance tools (e.g., Informatica Data Quality, Informatica Axon, etc.).
• Prior experience in a managerial or leadership role.
• Familiarity with adult learning principles and instructional design.
  
  

Why Join Us?

• Work with cutting-edge data governance tools and technologies.
• Play a critical role in shaping the organization's data governance practices.
• Collaborative and dynamic work environment with opportunities for career growth and professional development.
  
  

EEO Statement

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.

Please view our Pay Transparency Statement

Now Hiring Tech Support Specialist - $900 Monthly

We are looking for a tech-savvy problem solver ready to take on a dynamic role. This is a hybrid role involving tech support, systems implementation, and light development/integration work to optimize our client's internal tools and processes.

Your responsibilities may include (but aren’t limited to):

✅ Supporting and managing Proline CRM across multiple franchise locations

✅ Troubleshooting issues, managing tickets, and onboarding users

✅ Assisting in third-party tool integrations and automation builds (Zapier, APIs, Webhooks)

✅ Creating SOPs, training guides, and hosting training sessions

✅ Collaborating across departments to streamline workflows and tech processes

Requirements:

✔ 90% English level or higher

✔ System Engineering degree is a PLUS

✔ 2–3+ years of experience in tech support or IT systems implementation

✔ Knowledge of CRMs (Proline experience is a huge plus!)

✔ Familiarity with APIs, automation tools (Zapier, Make), and webhooks

✔ A proactive mindset and a strong problem-solving attitude

✔ Excellent English communication and documentation skills

✔ Experience with tech solutions in franchise or multi-location business models

✔ Light coding skills (JavaScript, Python, etc.) or proficiency with no-code/low-code tools

✔ Experience integrating tools like QuickBooks, GoHighLevel, Slack, RingCentral, etc.

✔ Background in tech support for SaaS platforms

Benefits:

- Mon-Fri (Office hours)

- Weekends off

- Excellent and unique work environment

- Competitive salary in dollars

- Robust Growth Program

- Seniority Program

And so much more!

*Position is on-site.

*We are NOT a Call Center.

Please submit your application and our HR team will get back to you. Good luck!

As a Sr. Software Engineer, you’ll design, build, and deploy enterprise-grade applications that leverage AI and tradition ML models. Develop various use cases like demand forecasting services, large scale AI factories, LLM voice assistants in drive through/telephony. You will collaborate closely with data scientists to transform models into scalable reliable services.

Key responsibilities

• Design and develop applications utilizing machine learning models to solve specific business or operational problems.
• Collaborate with Data Scientists to integrate models into production and transform prototypes into maintainable services.
• Optimize applications with attention to performance, latency, scalability, and reliability.
• Solve complex system design problems and contribute to architectural decisions.
• Contribute to team best practices in coding, testing, observability, and CI/CD.
  
  
  

Qualifications

• Our ideal candidate would have 3-6 years' experience of building software applications.
• 2+ years of experience developing cloud applications (AWS/GCP/Azure).
• Strong programming skills in Python – Other languages like C, C++, Java, Go, NodeJS are well regarded but most of the coding will be done in python.
• Experience with API technologies (REST, WebSocket, gRPC).
• Hands-on experience with containerization (Docker) and orchestration (Kubernetes).
• Proven experience building large-scale, distributed systems.
  
  
  

Preferred Qualifications

• Experience building LLM based applications.
• Experience with SQL and NoSQL databases.
• Experience working with message queues (Kafka, Pulsar, RabbitMQ).
• Knowledge and experience in security, encryption, and authentication methods.
• Familiarity with ML engineering pipelines, model serving infrastructure, and feature stores.
  
  
  

Salary Range: $114,900 to $144,000 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum! -Click here.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official career pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.

This posting will be open for a minimum of two weeks. Applications will be accepted on an ongoing basis until a candidate is selected.

The Yum! Brands story is simple. We have the four distinctive, relevant and easy global brands – KFC, Pizza Hut, Taco Bell and The Habit Burger Grill -- born from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!

As the world’s largest restaurant company we have a clear and compelling mission: to build the world’s most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.

We’re looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!

We put pizza, chicken and tacos in the hands of customers through customized ordering, unique delivery approaches, app experiences, and click and collect services and consumer data analytics creating unique customer dining experiences – and we are only getting started.

Employees may work for a single brand and potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC’s still use its 75-year-old finger lickin’ good recipe including secret herbs and spices to hand-bread its chicken every day.

Yum! and its brands have offices in Chicago, IL, Louisville KY, Irvine, CA, Plano, TX and other markets around the world. We don’t just say we are a great place to work – our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of “believe in all people” is lived every day, enjoying benefits including but not limited to: 4 weeks’ vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match – all encompassed in Yum!’s world-famous recognition culture.

Ortho continues to provide patients with new technologies and innovative procedures designed to make state-of-the-art treatments readily available while maximizing outcomes.

The Role

You Will Be Responsible For

• Handling data entry tasks and collating and updating information in to the system.
• Assisting in filing and scanning of documents.
• Providing ad hoc administrative support to the team as required.
• Defining, developing and maintaining reports to support decision making.
• Processing & Interpreting data to get actionable insights.
• Working closely with business users to understand their data analysis needs/requirements.
  
  

Ideal Profile

• You possess a degree in Computer Science, Applied Mathematics, Engineering or related field.
• You have at least 1 year experience, ideally within a Data Analyst or Data Entry role.
• You have good computer skills ( MS Word, Excel, Powerpoint).
• You are organised and have good interpersonal skills.
• You have good presentation and communication skills and the ability to present you findings clearly and accessibly in the form of reports and presentations to senior colleagues.
• You have working knowledge of Data Entry and Data Processing
• You are a strong networker & relationship builder
• You pay strong attention to detail and deliver work that is of a high standard
• You are a strong team player who can manage multiple stakeholders
  
  

What's on Offer?

• Join a market leader within Hospital / Health Care / Healthtech
• Opening within a company with a solid track record of success
• Opportunity to make a positive impact

Misión:

Analizar y atender cada uno de los incidentes reportados por los usuarios del banco en cada unos de los aplicativos

Crear soluciones a cada uno de los incidentes reportado por los distintos usuarios de una manera ágil.

Requisitos:

- Graduado de Ingeniero en sistemas o carreras afines

- 3 años de experiencia previa en alguna institución Bancaria/MicroFinanzas como analista de servicio TI

- Conocimiento medio o superior en SQL Server.

- Conocimiento medio o superior en al menos un lenguaje de programación.