Location: Remote (Work from home), Weekends OFF!
Applicants from other Latam countries are welcome to apply.
Only resumes in English will be accepted.**
About Us:
Learning Genie is a fast-growing SaaS EdTech company based in California. We develop leading AI-powered curriculum and assessment tools that revolutionize the teaching and learning experience in K-12 classrooms. Our innovative tools have already supported over 1 million students and 30,000+ classrooms.
At Learning Genie, we're building a dynamic and innovative team that thrives on creative thinking, mutual support, and a dedication to excellence. We offer cross-department learning opportunities and open paths to leadership roles for high-performing individuals.
If you're passionate about education and seeking a career with fast growth potential, join us in shaping the future! Learn more about us at https://www.learning-genie.com.
As a Technical Support / Account Manager /Customer Success at Learning Genie Inc, you'll play a crucial role in providing high-level technical assistance on our SaaS software users. Your responsibilities will extend beyond conventional support, involving collaboration with our customers to enhance their experience and address complex challenges. This position is designed for individuals with a proven track record, aiming for career progression into supervisory roles and contributing to solving intricate problems.
Roles & Responsibilities:
- Master our product to deliver comprehensive onboarding/training.
- Manage inbound and outbound calls with a focus on maintaining a customer satisfaction rating of 9.0 or higher.
- Identify and escalate priority issues according to customer specifications.
- Provide client support via email and phone, offering troubleshooting and solutions.
- Guide users with simple, step-by-step instructions.
- Document technical issues and solutions to provide valuable feedback to developers for product enhancement.
- Collaborate across departments for effective travel coordination and scheduling.
Who You Are:
- Previous Technical Support Experience (2+ years required).
- SaaS product support experience is a PLUS.
- Excellent oral and written communication skills in English.
- Strong analytical and problem-solving abilities.
- Adaptable to change and receptive to feedback.
- Prior experience in a Software Service Company is a plus.
Career Path:
This role is a stepping stone to an Educator Success/Account Manager position within 4-6 months for individuals who consistently demonstrate excellent results.
What do we offer?
Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.
We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers .
We are seeking a dedicated Remote Customer Service Agent to assist our business by providing excellent Kafene quality service standards and maintaining high customer satisfaction. The Customer Service Agent will provide services to customers to help resolve requests and issues during the leasing process. The role requires the ability to be adaptable, to remain calm when customers are frustrated, and to have experience working within multiple systems at once with an attention to detail.
What you'll do:
Who you are:
Compensation and Benefits:
Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
APPLY HERE: https://jobs.lever.co/kafene/58608e7f-0184-4cb6-9dc1-c7fa5c75626f/apply?source=LinkedIn
Who are we?
Pronounced "You and I", UENI provides low-cost, easy solutions to help small businesses get online and grow their business. Our goal is to simplify what small businesses need to do to get more visibility, customer leads, and sales.
Please note that only candidates based in Central/South America will be considered for this position.
Working Hours: 40h/week. Monday-Friday with one working weekend every 4 weeks. 9am-6pm EST.
Top performers at UENI will be rewarded with promotions, remuneration progression, and performance bonuses.
Responsibilities
Job Requirements
APPLY HERE: https://app.dover.com/apply/ueni-ltd/fd11d124-7699-4db4-8011-007ce8030f0e?rs=42706078
Thrive (Shopventory Inc., DBA Thrive) exists to help retailers and merchants run a healthy business by offering inventory management and reporting tools they need to make informed decisions.
The product is robust. This means trained support experts are a must. Helping retailers reach their goals is not easy, but it's what we do every day! So we're looking for generally awesome people to help us out!
Description
Our Bilingual Spanish Representative team starts between $37,000 - $40,000 per year ($17.75 an hour base wage and an additional $1 an hour in differential pays) plus bonus.
Representante Bilingüe en Español
Nuestro equipo bilingüe en español comienza entre $ 37 000 y $ 40 000 por año ($ 17,75 por hora de salario base y $ 1 adicionales por hora en salarios diferenciales) más bonificación.
What will I do as a Bilingual Spanish Representative?
Insurance is one of the most sustainable industries around! Look at it this way – as long as people have assets they want to protect, insurance will be integral in providing peace of mind, and you, as a Bilingual Spanish Representative are a key player. As part of our Bilingual Spanish Representative team, you will represent one of the nation’s top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building you will provide an exceptional customer experience for customers.
Duties And Responsibilities
¿Qué hare como Representante Bilingüe en Español?
¡Los seguros son una de las industrias más sostenibles! Míralo de esta manera: siempre que las personas tengan activos que quieran proteger, el seguro será integral para brindar tranquilidad. Como representante bilingüe en español, representarás a uno de los principales proveedores de seguros del país al recibir llamadas entrantes de clientes potenciales para cerrar el trato en las ventas de seguros. Interactuarás con los clientes para entender sus necesidades y ofrecerles las mejores soluciones. Utilizando una sólida construcción de relaciones, proporcionarás una experiencia excepcional al cliente para los clientes.
Deberes y responsabilidades:
Why Afni?
Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.
As a Bilingual Spanish Representative, you will get:
Why join this team
Under general supervision, provide exceptional service to UNFCU membership and colleagues promptly and courteously within established guidelines. Build and maintain effective relationships and engage in diligent problem solving. Take responsibility for resolving members' financial inquiries. Ensure compliance with federal and state laws and regulations and UNFCU’s Code of Ethics & Business Conduct.
We are seeking highly skilled Contact Center/Customer Service Agents with expert-level Spanish language abilities and confirmed fluency in both Spanish and English. The ideal candidate will possess strong verbal and written communication skills in Spanish and be able to clearly articulate in English, ensuring seamless and professional interactions with members in both languages. Candidates will undergo a language assessment to evaluate their ability to understand, read, and write in both languages.
Schedule: Initially, the working hours will be 8:45 AM - 5:15 PM, Monday through Friday, with a rotating Saturday shift. However, please note that this schedule is subject to change based on performance and business needs after six months.
What You'll Do
What We're Seeking
What Makes You Stand Out
Who We Are
UNFCU is a global not-for-profit financial institution that serves the UN community. We are committed to providing peace of mind to our members and colleagues and strive to achieve service excellence in all that we do. The best part of UNFCU is the people. Those that choose to work with us often find personal fulfillment, professional growth and a purposeful culture.
UNFCU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. UNFCU prohibits discrimination and harassment of any type. All applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by country, federal, state or local laws.
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
As a Bilingual Call Center Representative - Remote Florida at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.
Your role in our mission
What we're looking for
What you should expect in this role
The pay range for this position is $29,100 - $41,600 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
*This is a DIRECT HIRE position with Allied Solutions*
Ensures deliver of excellent customer service to English and Spanish callers while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism without direct supervision. Updating database with insurance for various collateral. Ensures delivery of high quality and accurate customer service while maintaining solid customer relationships by handling their questions and concerns with speed and professionalism. This position receives inbound calls and completes outbound calls or web inquiries to insurance companies to verify insurance. Canceling of Auto CPI per procedures and lender particulars. Working Mortgage, Escrow, Commercial, Condo and Flood accounts thoroughly per procedures and to resolution. Working level 3 inbox emails.
NOTE: This is a REMOTE DIRECT HIRE position with Allied Solutions
Job Duties And Responsibilities
Inbound Calls (75%):
Metrics (10%):
CPI Cancel (15%):
Qualifications (Education, Experience, Certifications & KSA)
At Verisys we are passionate about improving people’s lives. This includes our customers, the patients they serve, our clients, and our team members. A Verisys Contact Center Representative represents the first impression of our organization. They set the tone for the Verisys client experience with the highest standards and purest data.
At Verisys we take tremendous pride in the quality of our data and services; the person chosen for this role will elevate and protect the credibility and integrity of the company within the health care community – patients, providers, payers and our country’s entitlement programs that cover the most vulnerable among us. In this position, you’ll have the opportunity to create and influence a proactive and positive culture as a part of a greater team – one that celebrates successes and enjoys the journey along the way.
Please note this is a remote opportunity but you "MUST" live in one of the following states to be considered: CO, FL, GA, IL, IN, KS, KY, MA, ME, MD, MO, MI, NC, OH, OK, PA, UT, TN, WI, VA
The schedule for this position is 4/10's, from 8am - 8pm EST. Shift's will be determined during the interview process.
Must have 5G high speed internet!!!
Responsibilities:
Requirements:
Would love to see:
Awesome Benefits:
APPLY HERE: https://ats.comparably.com/api/v1/lvr/aperturehealth/eb0a7c91-c454-4b94-8f7b-acf7ead5f3c6
About Odyssey:
At Odyssey, our Mission is to enable access to high-quality education across the U.S. regardless of income. We do that by making Education Savings Accounts (ESAs) and microgrant programs accessible to parents and vendors, enabling millions of students across the country to choose their own education paths on the Odyssey platform. At Odyssey, our technology powers programs that collectively support more than 140,000 students across the US in accessing more than $400 million in state funding.
About the Role:
As a Support Associate, you will be the frontline of our customer support team, providing exceptional service to our users. You will handle customer inquiries, resolve issues, and ensure a positive experience for parents and students. This role requires strong communication skills, a customer-centric mindset, and the ability to thrive in a fast-paced environment.
What You’ll Do:
About You:
Additional Details:
Our Commitment to Diversity:
Odyssey encourages individuals from diverse backgrounds to apply. We are an equal opportunity employer, committed to a fair and consistent interview process. Please inform us in your application if you require accommodation to apply for or perform your job.
Why Odyssey:
Join us if you believe in the power of education as the single most important investment we can make as Americans today. Odyssey is well-capitalized, with venture capital from leading technology investors such as Andreessen Horowitz and Tusk Venture Partners. We are dedicated to making a massive impact in education in America.
Bilingual Customer Service Representative
Pay from $23 to $27 per hour with significant growth and earning potential!
Plus $2 Shift Differential
California Branch
4810 South Hellman Avenue, Ontario, CA 91762
Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.
Better together! This position is on-site, and we are looking for people who share our passion.
Hours: 12:30 PM to 9 PM, 4 weekdays and 1 weekend day.
Position Responsibilities
Process customer orders and inquiries in a collaborative call center using world-class technology.
Communicate with customers over phone, email and chat.
Help customers navigate Uline's website and online ordering.
Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
Complete medical, dental, vision and life insurance coverage and other wellness programs.
401(k) with 6% employer match. Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and nearby walking path.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.
APPLY HER: https://www.uline.jobs/JobDetails?culture=en&jobid=R250219
Company: Leading Call Center for a Fast-Growing Hospitality Chain
Are you a goal-oriented individual with a passion for delivering top-notch customer service? Join our dynamic team as a Reservations Call Center Agent where you’ll be an essential part of converting inbound calls into bookings for a fast-growing budget hospitality chain.
Key Responsibilities:
Requirements:
Working Hours:
If you thrive in a fast-paced environment and meet the qualifications above, we want to hear from you!
Apply Now and be a part of a growing, exciting team!
About Remote
Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance. Check out remote.com/how-it-works to learn more or if you’re interested in adding to the mission, scroll down to apply now.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
All of our positions are fully remote. You do not have to relocate to join us!
This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you’re not interested in interviewing for a role that isn’t currently open, we kindly ask that you wait until an active position aligns with your career goals.
We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2025 and beyond. This posting is part of our Future Opening pipeline initiative, which helps us connect with outstanding professionals early on.
By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. Being part of our Evergreen Pipeline means staying top of mind for future roles that align with your skills and experience. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.
What This Job Can Offer You
What You Bring
Key Responsibilities
Practicals
Application process
Benefits
Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:
How You’ll Plan Your Day (and Life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
MAJORITY es una app de servicios financieros digitales que incluye una cuenta asegurada por la FDIC, una tarjeta Visa®, envío de dinero internacional, llamadas internacionales y muchos otros servicios enfocados en migrantes. Estamos creados para migrantes, por migrantes. Creemos que todos merecemos la misma oportunidad de tener éxito sin importar nuestro país de origen. Nuestra misión es proporcionar a los migrantes las herramientas necesarias para prosperar en su nuevo país.
Somos un grupo diverso de personas de más de 40 países diferentes, y estamos buscando a personas motivadas a crear productos significativos que acorten las distancias culturales y geográficas. Estamos buscando un Agente de Servicio al Cliente que hable español.
Responsabilidades
Como miembro de nuestro equipo de Servicio al Cliente, ayudarás a nuestros clientes que hablan español por teléfono y chat desde nuestra oficina en Doral. Debes tener fluidez, tanto escrita como hablada, en español. Ten en cuenta que debes residir en Estados Unidos.
Requisitos
Buscamos a Una Persona
Para este puesto, ofrecemos un salario inicial de $15 por hora + comisión y horas extras. También ofrecemos varios beneficios, que incluyen vacaciones remuneradas, días festivos flexibles, cobertura completa de salud + dental + visión, 401k con una contribución de 4% y muchos más beneficios. Somos MAJORITY. Somos internacionales, ambiciosos, amables e inclusivos. Creemos en la igualdad de oportunidades y valoramos la diversidad. No discriminamos por motivos de raza, religión, color, origen nacional, género, orientación sexual, edad, estado civil, condición de veterano o discapacidad.
Buscamos un Planeador de Viajes en Cruceros u otros destinos, nacionales o internacionales con gusto por trabajar de manera Independiente o Freelance Remoto; altamente organizado y orientado a los detalles para unirse a nuestro equipo a tiempo parcial o total (a tu elección) , trabajando vía remota. Usted será responsable de coordinar y reservar los arreglos de viaje para sus propios clientes, utilizando nuestro sistema de reservas en línea con múltiples proveedores con acceso directo.
Sus responsabilidades incluirían hacer todos los arreglos necesarios, como buscar y reservar vuelos, transporte terrestre, alojamiento y otros servicios relacionados con los viajes.
Cualidades clave:
Con esta oportunidad de negocio, tendría la flexibilidad de trabajar en su propio horario. Debe poder trabajar de forma independiente y sentirse cómodo utilizando una variedad de programas de software y trabajando de forma remota.
We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.
You will be responsible for :
APPLY: https://gsp011.snaphunt.com/job/GPXDVX0W5K-NI-142?source=linkedin
"At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive."
We are hiring new Call Center Representatives!
This is a permanent position with a flexible schedule.
Position Purpose: Takes incoming customer calls, places orders and answers questions; striving for total satisfaction with each customer.
We offer:
About you:
About the role:
This is a CR-based position. To be considered, please be aware that you must be currently authorized to work in Costa Rica.
APPLY: https://llbean.wd1.myworkdayjobs.com/en-US/LLBean_Careers/job/Call-Center-Representatives_JR9026
Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.
We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers .
We are seeking a dedicated Remote Customer Service Agent to assist our business by providing excellent Kafene quality service standards and maintaining high customer satisfaction. The Customer Service Agent will provide services to customers to help resolve requests and issues during the leasing process. The role requires the ability to be adaptable, to remain calm when customers are frustrated, and to have experience working within multiple systems at once with an attention to detail.
What you'll do:
Who you are:
Compensation and Benefits:
Kafene is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you are applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an e-mail to jobs@kafene.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
APPLY HERE: https://jobs.lever.co/kafene/58608e7f-0184-4cb6-9dc1-c7fa5c75626f/apply?source=LinkedIn
Company Description
Our mission is to ensure our clients have all the tools needed to ThrAIve while at the same time building world-class customer experiences.
We help our clients by identifying the main customer pain points and highlighting straight forward solutions to these focus areas. Our customized solutions increase customer satisfaction, increase customer acquisition (boost revenue), and reduce contact center cost while significantly increasing performance.
Role Description
This is a full-time remote role for a Contact Center Agent - WFH at letsthraive. The Contact Center Agent will be responsible for handling customer inquiries, resolving issues, and leveraging product and service sales opportunities whenever possible. The role requires excellent English skills and involves communicating effectively with customers through various channels, including phone, email, and chat. Strong negotiation skills to drive positive outcomes during interactions is required.
Qualifications
• Strong communication skills and customer service orientation.
• Ability to multitask, prioritize, and manage time efficiently.
• Excellent problem-solving, conflict resolution, and negotiation abilities.
• +1 year of experience in Sales or Customer Service (outbound/inbound).
• B2+ - C1 Level of English proficiency.
• Legal experience or knowledge is a PLUS.
• Computer, monitor, and headset required.
• Dedicated WFH space (quiet environment with desk and chair).
• High-speed Internet connection (hard-wired).
If interested please submit your application to felipe.gutierrez@letsthraive.com
Job Title: Bilingual - Senior Cold Caller
Company: SkylightNRG
Location: Nicaragua (Work-From-Home)
Company Demographic: 60% Female, 40% Male
About Us:
SkylightNRG is a leading solar energy company committed to making a difference in the renewable energy industry. Our mission is to provide sustainable and affordable solar solutions to our customers, helping them save on energy costs while contributing to a greener planet.
Job Description:
Your job is to call through a list of leads to prequalify them for Solar Panels.
(Scripts, tools, resources and training will be provided)
We're only hiring the BEST applicants for a Long-Term Position
You'll be given access to high value sales courses from names like Grant Cardone, Jordan Belfort, Tai Lopez, Jason Capital, and many more.
Requirements: