Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Ubicación: Managua, MN, NI

Empresa: Grupo CCN

Ubicación: Managua, MN, NI

Empresa: Grupo CCN

Ubicación: Managua, MN, NI

Empresa: Grupo CCN

Ubicación: Managua, MN, NI

Empresa: Grupo CCN

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About The Role

In today's dynamic environment, it is an exciting time to be a part of the Customer Development team at Colgate Palmolive. Our highly energetic and focused Customer Team is dedicated to driving growth for our company in this ever-changing landscape.

As the Key Customer Development Manager for key distributors, you will have responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will be formulating and performing a strategic plan to ensure you reach maximum volume, profitability and customer service. You'll develop plans to deliver designated account strategies and foster a mindset with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.

Main Responsibilities:

• Be the primary contact between Colgate Palmolive and the client and Negotiate the annual commercial plan with key client with the objective of profitable growth.
• Prepare, negotiate and implement JBP, marketing and promotional campaigns to drive demand.
• Communicate plans to field team for in-store support.
• Visit stores to better understand implementation challenges to optimize future approaches.
• Help facilitate and lead functional commercial organization meetings to align priorities and secure execution of all initiatives.
• Carry out analysis of the information related to the client's performance to detect weekly opportunities by category, and communicate internally and externally.
• Monitor service levels (inventories) and take corrective actions as needed and take opportunities for commercial actions.
• Ensure the implementation of the plans at the points of sale, through visits to the field (20% of the time).
• Develop and ensure the accurate sale management process and policies.
• Optimize Key Account budget and all resources available
• Evaluate and understand each customer's strategy applying data and analytics to supervise sales, distribution and campaign performance, trends, insights and opportunities for growth. Understand customer strategy, policies and procedures and future plans as well as their digital tools, assets and organization.
  
  

Basic Qualifications:

• Bachelor's Degree or equivalent experience in Business Administration, Marketing, Industrial Engineering or related fields.
• At least +4 years of experience in sales/commercial area
• At least +3 years of adjacent experiences in consumer goods industry
• At least +1 year experience managing key accounts in modern trade
• English proficiency (At least 75% of understanding)
• Financial knowledge and Analysis of data
• Experience managing SAP (Preferable)
• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs).
• Availability to travel up to 75% of the time
  
  

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

APPLY HERE: https://jobs.colgate.com/job/Managua-Key-Customer-Development-Manager-MN/1237459800/?feedId=173900&utm_source=LinkedInJobPostings&utm_campaign=ColPal_Linkedin&utm_source=LinkedInJobPostings&utm_campaign=ColPal_Linkedin 

Ejecutivo de Ventas Mercados Especiales

Área: Comercial

Ubicación: Managua

Unidad de negocio: cbc

De qué se trata el puesto

• Comercializar los productos del portafolio en todos los puntos de venta bajo su territorio con base a la estrategia y política comercial, para garantizar una correcta ejecución, servicio al cliente y la rentabilidad en el portafolio.
  
  
  

Los retos del puesto

• Ejecutar el proceso de ventas del portafolio de productos asignados por clientes con el fin de asegurar que se cumplan las metas mensuales y los estándares de ejecución por punto de venta.
• Gestionar las palancas comerciales (Equipo frio, envase, Racks, créditos y otros) en el punto de venta para asegurar el retorno de rentabilidad según modelo estándar de medición.
• Desarrollar y mantener una cartera de clientes tipo A con un tiempo promedio de atención mayor a 45 minutos y un volumen de venta mayor a 500 cajas por cliente.
  
  
  

¿A quién buscamos?

• Licenciatura en Administración de Empresas, Marketing, Ingeniería Industrial, Negocios.
• Residir en Managua
• Experiencia de 1 a 2 años como ejecutivo de ventas
• Poseer motocicleta con documentacion en regla
  
  
  

Descripción breve

OPERATIVO

Competencias

• Impacto en el entorno - Enfoque al cliente
• Transformo el negocio
• Soy emprendedor
• Potencio el aprendizaje
• Desarrollo el talento
• Soluciono problemas
• Lograr resultados - Organización y disciplina
• Buscar soluciones - Pensamiento analítico y estructurado
• Fomentar la cooperación - Influencia y trabajo en equipo
• Buscar soluciones - Perspectiva de negocio y visión estratégica
• Lograr resultados - Orientación al logro y disciplina
• Liderar equipos - Liderazgo ético
• Fomentar la cooperación - Adaptación al cambio
• Lograr resultados - Innovación e iniciativa
• Lograr resultados - Innovación
• Liderar equipos - Desarrollo de gente
• Impacto en el entorno - Desarrollo de Relaciones

APLICA AQUÍ: https://career4.successfactors.com/career?career_ns=job_listing&company=embotelldP&navBarLevel=JOB_SEARCH&rcm_site_locale=en_US&career_job_req_id=47052 

Conoce algunos de los desafíos que te esperan

Tenemos una oportunidad para ti, ¡estamos buscando Account Executive!

Como Account Executive desarrollarás tu labor en nuestro equipo comercial de post venta con el objetivo principal de gestionar el mantenimiento de cuentas, potenciar, fidelizar, facturar y administrar las relaciones estratégicas y comerciales:

• Venta consultiva y administración de promociones pagas por nuestros partners.
• Coordinación de promociones y publicidad en la App con los Partners buscando su inversión en las diferentes verticales de PedidosYa.
• Verificar el correcto funcionamiento de la operativa de nuestros partners en el App.
• Mejorar la experiencia del usuario a través del correcto entrenamiento de las herramientas disponibles en la App para nuestros comercios afiliados.
• Desarrollar y acordar condiciones comerciales y de facturación.
• Analizar la inversión óptima para cada cliente en pos de maximizar el retorno de la misma.
• Análisis de la performance de los partners para generar nuevos prospectos para negociaciones, logrando nuevos acuerdos comerciales.
  
  

¿Qué esperamos de ti?

• Deseable conocimientos en Marketing y de manejo de indicadores de Marketing Digital (CPO, CPA, CPC, Ratios de Conversión).
• Experiencia comercial generando y gestionando carteras de clientes y cuentas.
• Perfil data driven. Experiencia o conocimientos de KPI´s.
• Dominio de Excel.
• Habilidades sólidas en ventas. Perfil analítico y estratégico combinado con una marcada orientación a resultados.
• Excelentes habilidades interpersonales, de comunicación y trabajo en equipo.
• Capacidad de planificación, organización y autonomía.
• Automóvil propio para trabajar.
  
  

¿Quiénes somos?

PedidosYa es la compañía de tecnología líder en delivery y quick commerce presente en 15 países de Latinoamérica. Es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.

Nuestro objetivo es simplificar el día a día a millones de personas, a través de nuestra pasión por la tecnología.

Somos un equipo con buena energía que se mueve rápido para generar impacto. Buscamos personas que les gusten los desafíos, con ganas de ir por más y sobre todo que jueguen en equipo. ¿Te sumas?

En PedidosYa podrás

• Crear valor para un gran ecosistema de negocios, con foco en la persona usuaria, porque somos user centric.
• Jugar en equipo siempre.
• Moverte a la velocidad de tus ideas.
• Aprender, desarrollarte y reinventarte.
• Generar impacto positivo en las personas y el planeta.
• Trabajar en #ModoPeYa: nuestra manera de trabajar focalizada en la flexibilidad y orientada a lograr un buen balance dentro y fuera de la oficina.
  
  

La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.

En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.

#CoolturaPeYa #LaDiversidadNosPotencia

APLICA AQUÍ: https://empleos.pedidosya.com/job/account-executive-in-managua-nicaragua-jid-617?_atxsrc=LinkedIn&utm_source=LinkedIn 

Role Summary

The Operations Manager will oversee the day-to-day operations of a small accounting firm, ensuring efficiency, compliance, and alignment with the firm's strategic goals. This role is central to optimizing processes, managing resources, and fostering a collaborative work environment that supports client satisfaction and team productivity.

Key Responsibilities

Operational Oversight:

• Manage daily operations, including workflow coordination, resource allocation, and operational scheduling.
• Ensure smooth execution of client deliverables by liaising with accounting staff and partners.

Process Improvement:

• Analyze existing workflows to identify inefficiencies and recommend solutions.
• Break down processes and workflows into individuals tasks to delegate to the team.
• Implement and maintain systems to enhance productivity and accuracy, including software tools and standard operating procedures (SOPs).

Team Management:

• Supervise administrative staff and support accounting teams in meeting deadlines.
• Coordinate onboarding, training, and professional development activities.

Compliance and Risk Management:

• Ensure adherence to regulatory requirements and firm policies.
• Monitor client data security protocols and manage compliance with accounting standards and data privacy laws.

Financial Management:

• Assist in budgeting, tracking operational costs, and identifying cost-saving opportunities.
• Oversee vendor relationships, including negotiations and contract management.

Client and Stakeholder Engagement:

• Support client interactions by resolving operational inquiries and ensuring high service levels.
• Collaborate with leadership to align operational strategies with the firm’s business goals.
• Proposal Development:Collaborates with partners, sales staff, and accounting staff to develop proposals.
• Supports communication and follow-ups to prospective clients.
• Client Onboarding:Streamlines the onboarding process, developing and enacting client checklists, information, and data connections.
• Tech Stack Management:Supports the implementation, integration and training of technology tools used by the firm.

Required Experience

• 5+ years in operations management, preferably within a professional services or accounting environment.
• Proven experience in process optimization, team supervision, and client-facing operations.
• Strong knowledge of accounting or professional services workflows is a plus.

Technical Skills

• Proficiency in project management tools (e.g., Asana, Trello) and accounting software (e.g., QuickBooks, Xero).
• Proficient in spreadsheets, including data analysis, data reporting, and PivotTables.
• Advanced knowledge of MS Office Suite, particularly Excel.
• Familiarity with document management systems and CRM tools.

Soft Skills

• Strong organizational and time management skills.
• Excellent interpersonal and communication abilities—you will work directly with the client and their team.
• Problem-solving mindset with attention to detail.
• Leadership skills to inspire and guide teams in a fast-paced environment.
• Perfect English.

Key Performance Indicators (KPIs)

• Improvement in operational efficiency metrics (e.g., task completion rates, process turnaround times).
• Reduction in operational costs or identified savings.
• Employee satisfaction scores related to support and operations.
• Timely and accurate delivery of client work.

APPLY HERE: https://www.linkedin.com/jobs/view/4138178711/?alternateChannel=search&refId=CoSAQWcvHwmDL6ksEgSqMw%3D%3D&trackingId=Vq9XK0aVv60DOLo3SAasUg%3D%3D&trk=d_flagship3_job_collections_discovery_landing 

Must have strong time management, willingness to learn, and a desire to have FUN at work. You would be a great fit for our team if you like to combine superior listening and communication skills with an outgoing personality to build instant rapport so that you can earn bonuses every month.

If you are assertive, like to win, and enjoy talking to people to help them see the value in new products, this is the job for you! We provide in-depth training and a pathway to success!

Key Responsibilities:

Agent plays a crucial role in creating a positive first impression and providing exceptional service to the Customers in need of auto parts.

Requirements

• Excellent English
• Call Center Experience and auto parts knowledge is a must
• Immediate availability
• Attention to detail
• Data entry experience is a plus
• Excellent Attendance and Punctuality
• Responsible
• Clean Police Record

Benefits

Great Team Work Environment

Hiring Now!

$650 basic salary + Bonus

Day shift

2 days off

Location

Invercasa, 3rd tower 2nd floor

Company Background

Nearstaff Solutions is one of the fastest-growing outsourcing companies worldwide with Contact Center operations. We are disrupting the world of outsourcing and benefit from our leadership position in an industry experiencing strong year-over-year growth.

Company Culture & Mission

Nearstaff Solutions makes outsourcing simple so that our clients can focus on their core business and drive sales growth. We are the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: People, Passion, Balance, Transparency, Results, and Fun!

APPLY HERE: https://www.linkedin.com/jobs/view/4133962751/?alternateChannel=search&refId=CoSAQWcvHwmDL6ksEgSqMw%3D%3D&trackingId=2vvOWHWaHT4EyDWmf0BrNQ%3D%3D&trk=d_flagship3_job_collections_discovery_landing 

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.
  
  

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.

Responsibilities:

• Develop and maintain responsive web interfaces using JavaScript, TypeScript, HTML, and CSS.
• Build reusable and modular components using React to ensure scalability.
• Optimize web applications for maximum speed and performance.
• Collaborate with designers, backend developers, and product managers to translate UI/UX designs into functional interfaces.
• Troubleshoot and debug issues to ensure smooth user experiences.
• Implement and advocate for security best practices in web development.
• Write clean, maintainable, and well-documented code.
• Utilize tools like JIRA and Confluence to manage tasks and collaborate with the team effectively.
• Stay updated with emerging trends and technologies in front-end development.
  
  

Requirements:

• 5+ years of experience in web front-end development.
• Proficiency in JavaScript and TypeScript.
• Strong understanding of HTML5, CSS3, and modern web standards.
• Hands-on experience with React for building interactive UIs.
• Familiarity with performance optimization techniques and testing/debugging tools.
• Solid problem-solving skills and attention to detail.
• Excellent collaboration and communication abilities.
• Knowledge of security best practices in web development.
• Experience using task management tools like JIRA and Confluence.
  
  

Nice to Have:

• Experience with CI/CD pipelines.
• Exposure to backend technologies for better collaboration.
  
  

Why work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!
  
  

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.

APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us 

Who we are:

We are a full-Service agency & content Studio helping companies to thrive through strategy, creative, technology services, and human talent.

Job purpose:

The Senior Community Manager at Boombit is responsible for managing online communities, creating engagement strategies, and ensuring timely content posting and distribution across various platforms. This role also oversees on-site content creation, event coverage, and performance analytics while maintaining the quality and consistency of the client’s brand voice. The Senior Community Manager serves as a leader within the social media team, contributing to creative initiatives, reporting, and client relationship management.

Job details:

Location: Remote – Open to candidates based in Nicaragua and Costa Rica.

Schedule: Monday to Friday, 8:00 AM to 6:00 PM (Central America Time Zone).

Type: Full-Time Employment Agreement.

Availability: Immediate availability preferred.

Language Proficiency:

• Spanish: Native.
• English: Intermediate proficiency (B2+).

Key Responsibilities:

Community Engagement and Relationship Building:

• Objective: Foster meaningful interactions to enhance brand presence and loyalty.
• Manage day-to-day interactions with audiences, responding promptly to inquiries and feedback.
• Build relationships with influencers, brand advocates, and key stakeholders.
• Monitor community sentiment and recommend strategies to enhance engagement.

Content Posting and Distribution:

• Objective: Ensure consistent and strategic content delivery across platforms.
• Schedule and post content according to the editorial calendar and campaign objectives.
• Optimize content formats (e.g., images, videos, stories) for platform-specific requirements.
• Collaborate with content creators and designers to align messaging and visuals.

On-Site Content Creation and Event Coverage:

• Objective: Capture dynamic content and engage audiences in real-time during events and activations.
• Attend client events, conferences, or activations to document and create live content.
• Coordinate with photographers, videographers, and creative teams to ensure high-quality coverage.
• Publish real-time updates on social platforms to maximize event visibility and engagement.

Social Media Strategy and Trend Analysis:

• Objective: Drive innovation by leveraging industry trends and insights.
• Track key metrics such as engagement rates, follower growth, and audience sentiment.
• Compile comprehensive reports with actionable insights for internal teams and clients.
• Evaluate campaign effectiveness and suggest improvements for future initiatives.

Crisis Management and Brand Protection:

• Objective: Safeguard the client’s reputation in high-stakes situations.
• Identify potential issues or risks in online communities and respond proactively.
• Develop and execute crisis response strategies in collaboration with clients and leadership.
• Maintain transparency and professionalism when addressing sensitive matters.

Required Academic Background:

Bachelor's degree in Digital Marketing or a related field, with a minimum of four years of relevant experience, or an equivalent combination of education and professional experience.

Required Skills and Experience:

• Minimum 5 years of experience in community management or digital marketing roles.
• Expertise in social platforms such as Meta (Facebook, Instagram), TikTok, LinkedIn, and Twitter.
• Proven experience with tools like Meta Business Suite, Hootsuite, Sprout Social, and Google Analytics.
• Proficiency in project management tools like Monday.com, Asana, or Notion.
• Strong knowledge of content management systems and editing tools.
• Fluent in English and Spanish, with exceptional writing and editing skills.

Soft Skills:

• Creative thinker: Ability to generate unique engagement ideas and campaigns.
• Proactive: Stays ahead of trends to maintain competitive advantage.
• Analytical mindset: Skilled at interpreting performance data to inform strategies.
• Leadership: Demonstrates confidence and reliability when mentoring team members.
• Problem solver: Excels in high-pressure situations, particularly during crises.

Key success metrics:

• Growth in audience size and engagement rates across managed platforms.
• Positive client feedback on community strategies and event coverage.
• Timely execution of content posting and reporting.
• Increased visibility and brand awareness through on-site content creation and trend-based strategies.
• Successful mentorship and performance improvements within the community management team.

How to apply:

If you are excited about creating impactful solutions and working with a passionate team, please should complete the following application requirements:

• Submit your CV: Attach a current and comprehensive CV that outlines your relevant experience, skills, and education.
• Provide a Portfolio: Include a link to a portfolio showcasing your experience. A Behance link or similar platform (e.g., personal website, Dribbble) is preferred.

APPLY HERE: https://boombit.bamboohr.com/careers/263?source=aWQ9MTQ%3D 

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

As Sales System Manager, you will be responsible for owning and optimizing our sales systems, processes, and technologies to drive efficiency, productivity, and revenue growth. The ideal candidate will have a strong background in sales operations, CRM administration, and process improvement.

We are looking for someone passionate about systems, with a strong product background, and an understanding of how sales tools impact revenue by connecting the intricacies of these tools to the sales process. This role requires a curiosity for solving complex challenges. You will ensure that our Sales team has the necessary tools and optimized workflows to effectively manage their daily responsibilities. Additionally, you will provide support and coordinate with various Customer stakeholders to advance internal project initiatives and drive process improvements. In this role, you will act as the owner of all customer tools, overseeing their usage, vendor management, process improvements, and more.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

• Lead key projects related to the optimization of the sales tools (SFDC, Salesloft, Gong, LinkedIn Sales Navigator, among others).
• Manage a small team focused on account assignment, overseeing all sales tool administration and leading enrichment efforts to ensure data accuracy and process efficiency.
• Manage the configuration and ensure an optimized set-up for our sales tools to ensure it meets the needs of our sales team and aligns with business objectives.
• Implement and manage integrations between our sales tools to streamline processes and improve data accuracy.
• Manage the renewal, licensing, budget, and features of customer sales tools, ensuring they are configured effectively to meet the needs of our business and sales team.
• Develop and maintain sales processes and workflows within the CRM system and tools, including lead management, opportunity tracking, and forecasting.
• Develop and maintain comprehensive documentation for sales tools and processes, ensuring consistency and ease of access for the team.
• Provide training and support to sales team leaders and members on CRM best practices, processes, and system functionality.
• Partner with cross-functional teams, including Marketing, Engineering, and Product, to ensure alignment and integration of sales systems and processes.
• Coordinate work and prioritization for Salesforce Product Enhancement between Customer and Engineering.
• Stay informed about industry best practices, emerging technologies, and trends in sales operations to continuously improve our sales systems and processes.
• Willingness to roll up your sleeves and actively engage in day-to-day operations, tackling challenges and driving solutions across the sales systems landscape.
  
  

In the first week, expect to:

• Onboard and integrate into Toptal.
• Rapidly begin learning about Toptal’s history and vision.
• Familiarize yourself with the Customer initiatives, and projects and how they are aligned with Toptal’s overall success.
• Meet the Customer team and your key stakeholders to begin uncovering individual and team priorities.
  
  

In the first month, expect to:

• Learn the true value of Toptal by completing onboarding training, shadowing calls, and meeting with key stakeholders.
• Explore Toptal’s tools and resources to understand how they are currently used.
• Familiarize yourself with Toptal’s Sales tools and tech stack.
• Familiarize yourself with the sales processes and systems workflows.
• Familiarize yourself with existing Sales Operations and Systems processes.
• Shadow ongoing Salesforce and other sales tools initiatives to familiarize yourself with cross-functional teams and projects.
  
  

In the first three months, expect to:

• Lead new Salesforce Projects aligned with the Customer Salesforce Roadmap, while exercising discretion and independent judgment.
• In partnership with the Engineering team, build and manage salesforce objects and workflows.
• Begin to identify areas for improvement on existing processes and scope additional opportunities.
• Review and assess the impact and spend of each sales tool at Toptal, identifying essential features and eliminating those that are not needed to optimize tool efficiency and cost-effectiveness.
  
  

In the first six months, expect to:

• Identify additional areas of opportunity to strengthen the Sales System tool, leading systems improvement proposals to Customer Leadership, recommending processes best practices to ensure data quality and optimizing processes for our sales teams.
• Ensure we have the best tools and processes for our Sales team to drive better sales outcomes and revenue.
  
  

In the first year, expect to:

• Own or assume a key role in designing and leading Toptal’s Customer Sales Tool roadmap by leading key strategic system projects and providing recommendations regarding how to improve Tools.
• Be the subject matter expert for all sales systems and tool questions and intricacies.
• Become a trusted business partner to Customer Leadership and other Senior Leadership across Toptal.
  
  

Qualifications and Job Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field is required.
• 5 years of experience in sales operations, CRM administration, or a related field.
• Proven experience administering and optimizing CRM systems (e.g., Salesforce, HubSpot).
• Experience with sales process design, implementation, and optimization.
• Salesforce Administrator certification is strongly preferred.
• Experience with sales enablement tools and technologies (e.g., sales engagement platforms, analytics tools) is a plus.
• Strong analytical skills with the ability to analyze data, identify trends, and make data-driven recommendations.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Highly organized with the ability to manage multiple projects simultaneously.
• Collaborative. Nothing we do is done in isolation. Your success depends on your ability to work with a team and cross-functionally.
• Proactive. Understand our shared mission, and be willing to put in the work required to drive us to that goal.
• Organized. The nature of this role requires that you understand multiple priorities and the timelines associated with each and execute with operational efficiency being top of mind.
• Meticulous. Toptal is a fast-paced environment, requiring outstanding attention to detail and an understanding of key priorities and initiatives.
• Coachable. This role requires the ability to synthesize feedback and put it into action.
• Executive Communicator. In our fully remote organization, strong communication is imperative. Excellent communication in all forms across a wide variety of personality types, roles, and geographies - is paramount to success.
• Trusted Business Partner. You must be relationship-driven.
• Innovator: This role favors those experienced in successfully launching externally facing materials to sales teams.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

APPLY HERE: https://www.toptal.com/careers/sales-system-manager?lever-source=LinkedIn 

The Real-Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the focus is to create positive experiences for customers while maintaining an efficient call center enterprise.

Responsibilities

• Monitors real-time call volume and schedule conformance to efficiently utilize staffing resources and to meet any necessary contractual obligations
• Coordinates and manages same day and/or short-term off-line event scheduling for call center agents while maintaining acceptable performance of the call center
• Provides the WFM Scheduling team future exceptions for scheduling in IEX in order to consistently maintain appropriate staffing levels
• Monitors CMS and RTA to assist the management teams with acceptable agent adherence to schedules
• Analyzes trends such as call volume, AHT, and attendance to understand and plan for potential overstaffing/under staffing conditions; adjust plans prior to and/or same-day based on the ability of the call center to attain appropriate performance results
• Manages agent profiles within CMS to best utilize all staffing resources
• Monitors available reports to effectively manage the performance each call center business and/or product to acceptable results
• Participates in Help Desk calls to relay how issues are impacting the call center
• Assists in the development of all reports and/or processes that increase the ability of the call center to effectively and accurately plan acceptable performance results
• Effectively communicates call center performance and information by providing the business informational updates regarding the recent, current, and future state of the business.
• Schedule daily, weekly, monthly meetings to communicate information to WorkForce Leaders to set expectations and confirm business needs to allow the business to make sound decisions
• Provides the business with timely status updates on projects and initiatives
• Complete necessary reports, ad hoc reports as required
  
  

Qualifications

• Bachelor’s Degree (any field) or equivalent work experience
• At least 6 months experience specializing in Real-Time Monitoring or Workforce Analysis (for external candidates)
• Advanced knowledge in MS Office, especially MS Excel and relevant WF tools such as IEX and CMS.
• Knowledge in problem-solving processes
  
  

Skills

• Strong communication skills
• Above average reporting skills
• Excellent analytical skills
• Must possess effective organizational skills and time management skills
  
  

Abilities

• Ability to work on several projects simultaneously
• Ability to come up with sound and accurate decisions in any given circumstance
• Ability to exhibit professionalism
• Demonstrated ability to work with a team
• Demonstrated ability to communicate effectively and professionally with internal and external associates
• Ability to work independently with minimal supervision, meeting multiple deadlines in a high-pressure environment.

APPLY HERE: https://niccareers-ibex.icims.com/jobs/18334/real-time-analyst/login 

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.
  
  

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

Why Join The Talent Pool?

This Job Posting is currently part of our “Talent Community”. The "Talent Community" is a section in our Careers Site, specially designed to attract and call on all those professionals passionate about technology who aspire to be part of a "People First Company" like Launchpad.

Through the notices posted in the Talent Community, which are associated with a series of high-demand positions in the market, you can quickly upload your resume; we assure you that in this way, we can easily find your profile in our database when we have the right opportunity for you. This means that these are not vacancies we are actively working on, but rather a simple way to connect and explore the possibility of working together in the future.

If you are a Salesforce Administrator and you are interested in working with world-class companies, submit your resume today!

Responsibilities

• Customize and configure Salesforce to meet specific business requirements.
• Collaborate with stakeholders to gather and understand user needs.
• Create and manage user profiles, roles, and permission sets.
• Maintain data integrity by overseeing data quality, imports, and exports.
• Develop and maintain reports and dashboards for various user groups.
• Implement and manage workflows, process builder, and approval processes.
• Stay updated on Salesforce releases, features, and best practices.
• Troubleshoot and resolve issues related to Salesforce configuration.
• Provide end-user training and support.
  
  

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Salesforce Administrator certification (e.g., Salesforce Certified Administrator).
• Proven experience as a Salesforce Administrator or in a similar role.
• Strong understanding of Salesforce architecture and data model.
• Proficiency in Salesforce configuration, including custom objects, fields, and validation rules.
• Experience with data management and security in Salesforce.
• Knowledge of best practices for Salesforce administration.
• Excellent problem-solving and analytical skills.
• Ability to work independently and collaboratively in a team.
  
  

Preferred Skills

• Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder).
• Familiarity with Lightning Experience and Lightning components.
• Experience with Salesforce CPQ (Configure, Price, Quote).
• Knowledge of Salesforce integrations and data migration tools.
• Previous experience with user training and documentation.
  
  

Why Work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!
  
  

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.

APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4311277006?gh_src=68a768c26us 

Our Mission at ibex is Your Success!

ibex is recruiting customer service representatives.

About Ibex

ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

Responsibilities

• Manage incoming calls and/ or chat from customers.
• Provide appropriate follow up which may include outbound calls.
• Assess customer’s needs and guide the customer accordingly.
• Maintains acceptable call lengths while remaining friendly, informative and helpful.
• Maintains productivity and quality standards.
• Demonstrates appropriate sense of urgency for customer responses.
• Escalates customer issues appropriately and correctly.
• Demonstrates timely accurate and professional customer service.
• Maintains a positive and professional demeanor and portrays the company in a positive light.
• Demonstrates knowledge and use of departmental resources, policies and procedures.
• All other duties as assigned.
  
  

Qualifications

Language/Communication Skills

• Ability to fluently speak and write English
• Ability to effectively communicate his/her thoughts in a well-organized understandable manner.
• Demonstrates clear and polite written and oral communication.
  
  

Technical Skills

• Ability to type 25 words per minute with 90% accuracy.
• Ability to effectively navigate the internet, email and instant messaging.
• Basic computer proficiency.
  
  

Customer Focus

• Demonstrates a strong customer Orientation.
• Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  
  

Customer Interaction Skills

• Friendly and upbeat style.
• Displays helpfulness.
• Ability to empathize with customers.
• Ability to set expectations and deliver information in a positive and articulate way.
• Ability to handle irate customers effectively.
  
  

Problem-Solving Skills

• Investigates and take action to meet customer’s needs.
• Ability to use emotional intelligence to resolve customer’s issues.
• Solves routine problems effectively, gathering the information necessary from the customer.
• Applies systematic approach to solving problems.
• Ability to demonstrate critical thinking skills.
  
  

Interpersonal Skills

• Professional and positive interactions with others and is able to establish rapport quickly.
• Treats others with courtesy and respect.
• Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
• Ability to work with little or no supervision and operate within a team environment.
• Demonstration of resolution skills and capabilities within scope of job duties
  
  

Schedule Flexibility

• Ability to adapt to changes. (Working on different teams, line of businesses and on site)
• Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard)
• Must be able to work full-time
  
  

Benefits

We offer our employees the following comprehensive benefits and incentives plan:

• Medical Insurance
• Paid Time Off
• Paid professional training
• Employee referral bonus plan
• Free Transportation

APPLY HERE: https://niccareers-ibex.icims.com/jobs/17768/customer-service-representative-onsite/login?mobile=false&width=1140&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300 

Job Title:

Specialist, Customer Acquisition

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Customer Acquisition Specialist to join our team today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team member that will love this job will support an existing customer base to cultivate and build relationships, while ensuring customer satisfaction and engagement. You will develop an excellent level of product or service knowledge to support customer questions. Reporting to a sales manager, you will capture the voice of the customer for your assigned clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!

You will:

• Attending customer meetings, conducting sales presentations, and delivering product/service demonstrations both in person and via phone.
• Providing technical expertise to support aggressive selling goals and thorough responses to product/service and industry questions.
• Preparing technical proposals and presentations to support sales teams and demonstrating proficient solution selling abilities.
• Identifying and analyzing customer/client needs and developing strategies to competitively meet those needs.
• Advising and supporting customers and sales teams on technical aspects of products and services.
• Developing and executing thorough training as needed, utilizing technical expertise.
• Streamlining and improving sales processes, recommending improvements to management.
• Acting as a customer advocate for pre-sales and post-sales activities.
• Providing consistent follow-up on opportunities or inquiries.
• Evaluating the client's customer needs and proposing potential solutions.
• Managing external competitive pressures and effectively handling objections to help retain customers.
• Providing consultative support and potentially attending vendor and/or external events.
• Mentoring and guiding junior staff, if needed, and working with multiple stakeholders
• Understanding customer usage to date and their purchased entitlements and enhanced solutions.
• Identifying customer needs, gaps, and potential catalogue recommendations.
• Performing reactive case reviews, identifying trends and problems.
• Catalogue awareness for recommendations.
• Understanding complex customer relationships, such as globals and shared TPIDs.
• Service offerings include Azure Case Trending, Proactive Program Remediation, Identification of New Opportunities (INO), Unified Renewal Enablement, Pre (and Post)-Meeting Administration (PPMA), with a note that there are no current offerings for services 7 and 8.
• Service expansion indicates a need for determining usage of services and performing trending analysis, setting up CSAM for renewal discussions, and a daily brief/cheat sheet for CSAMs.
  
  

You have:

• 2+ years of experience working in a customer service or sales capacity.
• Excellent Communication skills.
• Excellent English level.
• 2+ years of Experience managing presentations, responding questions Ad hoc.
• Experience learning new technology and data
• Problem solving skills
• Good knowledge of MS Office programs (Excel, Power Point and Outlook)
• Excellent Cloud Knowledge.
• Business Acumen to manage client's contract information.
• Ability to identify renewals and Upsell/Cross Sell opportunities.
• Trend Analysis Knowledge.
• Fast Learner.
• Ability to multitask, prioritize and manage time effectively.
• Experience working with Salesforce.com or similar CRM
• Ability to work independently with moderate to low supervision.
• Azure Technology knowledge is a big plus.
  
  

Location:

NIC Managua - Kakau

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

APPLY HERE: https://apply.concentrix.com/global/en/job/CONCGLOBALR1565128EXTERNALENGLOBAL/Specialist-Customer-Acquisition?utm_source=linkedin&utm_medium=phenom-feeds 

Job Title:

Customer Service Advisor

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Type: Full-Time

Location: Managua

WHAT’S IN IT FOR YOU?

• A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
• Endless career opportunities and clear paths for career development
• A competitive salary
• Inclusive perks and benefits such as life insurance, meal subsidy
• Opportunity for monthly performance incentives
• Enjoy our onsite Break Rooms, onsite clinic and more
  
  

What You Want Matters To Us

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for Customer Service Advisors

This role is the perfect opportunity for someone considering a career in Customer Service in various industries

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM:

• High School Diploma
• Police Record Updated
• Resume
  
  

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Location:

Nicaragua- Managua

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

APPLY HERE: https://apply.concentrix.com/global/en/job/CONCGLOBALR1567672EXTERNALENGLOBAL/Customer-Service-Advisor?utm_source=linkedin&utm_medium=phenom-feeds 

No Relocation Assistance Offered

Job Number #164142 - Managua, Managua, Nicaragua

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

About The Role

In today's dynamic environment, it is an exciting time to be a part of the Customer Development team at Colgate Palmolive. Our highly energetic and focused Customer Team is dedicated to driving growth for our company in this ever-changing landscape.

As the Key Customer Development Manager for key distributors, you will have responsibility to deliver sales objectives on volume, spending and retail execution while also running the P&L. You will be formulating and performing a strategic plan to ensure you reach maximum volume, profitability and customer service. You'll develop plans to deliver designated account strategies and foster a mindset with your colleagues to build solutions where everyone wins and efficiency of investments increase. You will demonstrate consumer insights associated with strong Colgate brand equities to drive incremental growth and strengthen the customer investment strategy so that it is consistent with Retail Environment strategy, brand strategy, and shopper insights.

Main Responsibilities:

• Be the primary contact between Colgate Palmolive and the client and Negotiate the annual commercial plan with key client with the objective of profitable growth.
• Prepare, negotiate and implement JBP, marketing and promotional campaigns to drive demand.
• Communicate plans to field team for in-store support.
• Visit stores to better understand implementation challenges to optimize future approaches.
• Help facilitate and lead functional commercial organization meetings to align priorities and secure execution of all initiatives.
• Carry out analysis of the information related to the client's performance to detect weekly opportunities by category, and communicate internally and externally.
• Monitor service levels (inventories) and take corrective actions as needed and take opportunities for commercial actions.
• Ensure the implementation of the plans at the points of sale, through visits to the field (20% of the time).
• Develop and ensure the accurate sale management process and policies.
• Optimize Key Account budget and all resources available
• Evaluate and understand each customer's strategy applying data and analytics to supervise sales, distribution and campaign performance, trends, insights and opportunities for growth. Understand customer strategy, policies and procedures and future plans as well as their digital tools, assets and organization.
  
  

Basic Qualifications:

• Bachelor's Degree or equivalent experience in Business Administration, Marketing, Industrial Engineering or related fields.
• At least +4 years of experience in sales/commercial area
• At least +3 years of adjacent experiences in consumer goods industry
• At least +1 year experience managing key accounts in modern trade
• English proficiency (At least 75% of understanding)
• Financial knowledge and Analysis of data
• Experience managing SAP (Preferable)
• Microsoft Office or Google Suite proficiency (i.e, Sheets, Slides, Docs).
• Availability to travel up to 75% of the time
  
  

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

APPLY HERE: https://jobs.colgate.com/job/Managua-Key-Customer-Development-Manager-MN/1237459800/?feedId=173900 

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.
  
  

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.

Responsibilities:

• Develop and maintain responsive web interfaces using JavaScript, TypeScript, HTML, and CSS.
• Build reusable and modular components using React to ensure scalability.
• Optimize web applications for maximum speed and performance.
• Collaborate with designers, backend developers, and product managers to translate UI/UX designs into functional interfaces.
• Troubleshoot and debug issues to ensure smooth user experiences.
• Implement and advocate for security best practices in web development.
• Write clean, maintainable, and well-documented code.
• Utilize tools like JIRA and Confluence to manage tasks and collaborate with the team effectively.
• Stay updated with emerging trends and technologies in front-end development.
  
  

Requirements:

• 5+ years of experience in web front-end development.
• Proficiency in JavaScript and TypeScript.
• Strong understanding of HTML5, CSS3, and modern web standards.
• Hands-on experience with React for building interactive UIs.
• Familiarity with performance optimization techniques and testing/debugging tools.
• Solid problem-solving skills and attention to detail.
• Excellent collaboration and communication abilities.
• Knowledge of security best practices in web development.
• Experience using task management tools like JIRA and Confluence.
  
  

Nice to Have:

• Experience with CI/CD pipelines.
• Exposure to backend technologies for better collaboration.
  
  

Why work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!
  
  

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us 

Our Mission at ibex is Your Success!

ibex is recruiting customer service representatives.

About Ibex

ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

Responsibilities

• Use an empathetic and consultative approach to correspond with customers and partners over the phone.
• Troubleshoot issues and provide customized solutions.
• Provide education and training to customers to get the most out of the program product.
• Independently problem-solve with consistency; in this front-line role it is your responsibility to craft accurate outcomes that make customers time and satisfaction the priority.
• Navigate program procedures to properly escalate and coordinate the customer response in accordance with company values.
• Take ownership of the customers issue and solve the problem to fruition while delivering a high-quality experience.
• Proactively bring creative and thoughtful solutions to the team to enhance process, products, service for continuous improvement.
  
  

Qualifications

Language/Communication Skills

• Ability to fluently speak and write English
• Ability to effectively communicate your thoughts in a well-organized understandable manner.
• Demonstrates clear and polite written and oral communication.
  
  

Technical Skills

• Ability to type 25 words per minute with 90% accuracy.
• Ability to effectively navigate the internet, email and instant messaging.
• Great computer proficiency.
• Understanding of mobile applications and troubleshooting.
• Technical Support experience in prevouis roles is a plus.
  
  

Customer Focus

• Demonstrates a strong customer Orientation.
• Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  
  

Customer Interaction Skills

• Friendly and upbeat style.
• Displays helpfulness.
• Ability to empathize with customers.
• Ability to set expectations and deliver information in a positive and articulate way.
• Ability to handle irate customers effectively.
  
  

Problem-Solving Skills

• Investigates and take action to meet customer’s needs.
• Ability to use emotional intelligence to resolve customer’s issues.
• Solves routine problems effectively, gathering the information necessary from the customer.
• Applies systematic approach to solving problems.
• Ability to demonstrate critical thinking skills.
  
  

Interpersonal Skills

• Professional and positive interactions with others and is able to establish rapport quickly.
• Treats others with courtesy and respect.
• Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
• Ability to work with little or no supervision and operate within a team environment.
• Demonstration of resolution skills and capabilities within scope of job duties
  
  

Schedule Flexibility

• Ability to adapt to changes. (Working on different teams, line of businesses and on site)
• Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard)
• Must be able to work full-time
  
  

Benefits

We offer our employees the following comprehensive benefits and incentives plan:

• Medical Insurance
• Paid Time Off
• Paid professional training
• Employee referral bonus plan
• Free Transportation

APPLY HERE: https://niccareers-ibex.icims.com/jobs/17769/technical-support-representative-onsite/job?mode=apply&iis=LinkedIn