Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Objetivo:

Planificar y supervisar el proceso de ensamble de motocicletas del área, utilizando de forma eficiente los insumos requeridos para esta tarea.

Requisitos:

- Técnico en Motocicletas o Ingeniero Mecánico

- 3 años de experiencia como Encargado de Área Técnica, Encargado de Ensamble o Supervisor de Armado

- Conocimiento intermedio sobre motocicletas

- Experiencia en manejo de presupuesto

- Experiencia en planeación operativa y gestión de equipo técnico

- Manejo de Excel Intermedio

PedidosYa es la compañía de tecnología líder en delivery y quick commerce presente en 15 países de Latinoamérica. Es parte de Delivery Hero, compañía líder mundial en delivery que opera en más de 70 países en todo el mundo.

Nuestro objetivo es simplificar el día a día a millones de personas, a través de nuestra pasión por la tecnología.

Somos un equipo con buena energía que se mueve rápido para generar impacto. Buscamos personas que les gusten los desafíos, con ganas de ir por más y sobre todo que jueguen en equipo. ¿Te sumas?

Descripción del empleo

¡Tenemos oportunidades para vos!, estamos buscando Pickers part time y full time para nuestros PedidosYa Market en Nicaragua.

¿Qué desafíos te esperan?

Realizar el picking (armado de pedido) y el empaquetamiento de las órdenes asegurando el nivel de servicio esperado (realizar pedido en tiempo y forma, alineado al proceso de empaquetado correcto y sin modificar las órdenes).

Recibir y stockear mercadería cumpliendo los estándares de seguridad, higiene y orden de la compañía. Registrar todo en el sistema de inventario en tiempo y forma.

Asegurar y controlar que la mercadería sea la pedida en las órdenes de compra.

Asegurar y controlar las fechas de vencimiento y la calidad de la mercadería recibida (cadena de frío, roturas, etc.).

Stockear y etiquetar los productos en los racks de manera ordenada. Sugerir cambios en el orden de la mercadería que mejoren la productividad del picking.

Mantener un área de trabajo ordenada y limpia.

Identificar y comunicar potenciales oportunidades para reducir costos y mantenerlos por debajo del target.

Ser capaz de realizar el trabajo diario con supervisión limitada.

Desarrollar y mantener un conocimiento de la cartera de productos ofrecida y la demanda de cada uno de ellos.

Participar del proceso de control de inventario.

Participar del proceso de cobro y entrega de órdenes a los riders.

Requisitos

Experiencia en roles de reposición(manejo de mercadería, manejo de caja, o afines.(Deseable).

Disponibilidad para trabajar en horarios rotativos.

Trabajo en equipo.

Responsabilidad y compromiso.

Flexibilidad, dinamismo y proactividad.

Información adicional

• Crear valor para un gran ecosistema de negocio.
• Jugar en equipo, siempre: Pensar soluciones y construir colaborativamente, con buena energía.
• Moverte a la velocidad de tus ideas y emprender.
• Aprender, desarrollarte y reinventarte: Permitirte equivocarte, aprender haciendo, iterar y adaptarte a los cambios.
• Generar impacto positivo en las personas y el planeta.
• Trabajar de otra manera, en #ModoPeYa: no importa el tiempo ni el lugar desde donde trabajas, lo que importa es la agilidad con la que tomas decisiones, la flexibilidad para adaptarte y los resultados que alcanzas en equipo.
  
  

La diversidad de talento potencia nuestra Cooltura y nuestra organización. Jugamos en equipo en todo lo que hacemos, y lo que más nos gusta de eso es que promovemos la creación de equipos diversos e inclusivos que puedan aportar diferentes perspectivas a PedidosYa. Nuestras oportunidades laborales están abiertas a todas las personas, independientemente de su identidad de género, orientación sexual, origen étnico, religión, edad, discapacidad y/o otras características individuales.

En caso de necesitar algún ajuste razonable o accesibilidad particular para tener la entrevista, por favor no dejes de aclararlo en tu postulación. Además, siéntete libre de indicarnos tus pronombres (él/ella/elle) desde el primer contacto.

#CoolturaPeYa #LaDiversidadNosPotencia

Our Mission at ibex is Your Success!

ibex is recruiting customer service representatives.

About Ibex

ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

Responsibilities

• Use an empathetic and consultative approach to correspond with customers and partners over the phone.
• Troubleshoot issues and provide customized solutions.
• Provide education and training to customers to get the most out of the program product.
• Independently problem-solve with consistency; in this front-line role it is your responsibility to craft accurate outcomes that make customers time and satisfaction the priority.
• Navigate program procedures to properly escalate and coordinate the customer response in accordance with company values.
• Take ownership of the customers issue and solve the problem to fruition while delivering a high-quality experience.
• Proactively bring creative and thoughtful solutions to the team to enhance process, products, service for continuous improvement.
  
  

Qualifications

Language/Communication Skills

• Ability to fluently speak and write English
• Ability to effectively communicate your thoughts in a well-organized understandable manner.
• Demonstrates clear and polite written and oral communication.
  
  

Technical Skills

• Ability to type 25 words per minute with 90% accuracy.
• Ability to effectively navigate the internet, email and instant messaging.
• Great computer proficiency.
• Understanding of mobile applications and troubleshooting.
• Technical Support experience in prevouis roles is a plus.
  
  

Customer Focus

• Demonstrates a strong customer Orientation.
• Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  
  

Customer Interaction Skills

• Friendly and upbeat style.
• Displays helpfulness.
• Ability to empathize with customers.
• Ability to set expectations and deliver information in a positive and articulate way.
• Ability to handle irate customers effectively.
  
  

Problem-Solving Skills

• Investigates and take action to meet customer’s needs.
• Ability to use emotional intelligence to resolve customer’s issues.
• Solves routine problems effectively, gathering the information necessary from the customer.
• Applies systematic approach to solving problems.
• Ability to demonstrate critical thinking skills.
  
  

Interpersonal Skills

• Professional and positive interactions with others and is able to establish rapport quickly.
• Treats others with courtesy and respect.
• Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
• Ability to work with little or no supervision and operate within a team environment.
• Demonstration of resolution skills and capabilities within scope of job duties
  
  

Schedule Flexibility

• Ability to adapt to changes. (Working on different teams, line of businesses and on site)
• Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard)
• Must be able to work full-time
  
  

Benefits

We offer our employees the following comprehensive benefits and incentives plan:

• Medical Insurance
• Paid Time Off
• Paid professional training
• Employee referral bonus plan
• Free Transportation

You’ve picked a great time to join Avon. We’re the company that puts purpose, people and relationships at the heart of everything we do. The company that’s 135 years young and only just getting started. As part of the Natura &Co family, we’re committed to being the best beauty company for the world by generating a positive environmental, economic and social impact for our communities across the globe.

Role Type

Permanent

What you'll be doing:

Responsable de la administración de los procesos de creación de la cuentas de Representantes, mantenimiento, atención de reclamos y control de las cuentas.

Key responsibilities:

Responsable de la administración de los procesos de creación de la cuentas de Representantes, mantenimiento, atención de reclamos y control de las cuentas.

What we offer:

We offer a comprehensive benefits package along with wellness resources and work-life balance support in line with your country practices and Avon purpose aiming to help you live a healthier life, protect you and your dear ones, and ensure you’re at your best.

At Avon, we believe beauty is for everyone and that it’s beautiful to be you. We celebrate our differences, champion self-expression and are committed to inclusion for all. We embrace diversity and individuality to build a culture that represents our communities and enables everyone to bring their best self to work. We also support reasonable adjustments both within our recruitment process and job design when required to empower you to work in a way that works for you.

Ready to be a part of it? Join us.

#Avon

🏆 Forma parte de una de las 100 mejores cafeterías del mundo: DELAFINCA SPECIALTY COFFEE

Descripción del puesto

Como miembro del equipo de Atención al Cliente Hosts en DELAFINCA SPECIALTY COFFEE, serás responsable de garantizar una experiencia excepcional a nuestros clientes, tanto en la atención directa como en el servicio.

Tus funciones principales incluirán:

• Atender consultas de clientes de manera eficiente, profesional y cordial.
• Tomar pedidos, servir alimentos y bebidas.
• Proporcionar información clara y precisa sobre nuestros productos y menú.
• Mantener limpias y ordenadas las mesas y el área de servicio.
• Brindar un servicio personalizado que promueva la satisfacción del cliente.
• Atender reservaciones en salón

Requisitos del perfil:

• Experiencia previa en atención al cliente o servicio en alimentos y bebidas.
• Excelentes habilidades de comunicación verbal.
• Capacidad para trabajar en equipo y adaptarse a entornos dinámicos.
• Organización y manejo de múltiples tareas al mismo tiempo.
• Conocimientos básicos de caja y terminales de pago (deseable).

🌟 Valoramos

• Pasión por el café y por brindar un servicio de alto nivel.
• Iniciativa y actitud positiva.
• Compromiso con la excelencia.
• Deseos de crecer profesionalmente dentro de una marca reconocida como una de las 100 mejores cafeterías del mundo.

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

You will be working directly with Toptal’s clients to understand their needs, custom-match them with Developers from our talent network, and provide support during the matching process.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

• Work with clients to understand their needs, custom-match them with Engineering experts from different specialties within our talent network (Software Development, DevOps, Data Science, Artificial Intelligence, among others), and provide support during the matching process, throughout the engagement, and beyond.
• Manage client expectations effectively.
• Write professional, engaging, and accurate job descriptions to attract the best talent for the job.
• Find the right talent to meet client goals.
• Introduce the talent to the client in a way that showcases the talent’s experience, skills, and relevance to the client’s business needs.
• Manage the matching process end-to-end to ensure a positive experience for both the client and talent, including:
• Confirm that talent meets both skills and experience criteria along with the commitment and timezone constraints.
• Track, understand, and incorporate client and talent feedback to increase the likelihood of success.
• Work collaboratively with other teams to effectively take advantage of opportunities, remove friction in the process, and deal with engagement issues when they arise.
  
  

In the first week, expect to:

• Onboard and integrate into Toptal.
• Learn about Toptal’s history, culture, and vision.
• Familiarize yourself with the team’s tools, processes, and reporting mechanisms.
• Shadow matching calls and learn about the matching process with your TopPal.
  
  

In the first month, expect to:

• Take on your first clients and manage their engagements with Toptal, while exercising discretion and independent judgment.
• Learn about supporting teams and how they contribute to the company’s success.
• Work closely with individual Developer talents from our network.
• Become proficient with Toptal’s platform.
  
  

In the first three months, expect to:

• Be a well-integrated member of the organization with positive relationships in Talent Matching, Customer Team, and other functions of Talent Operations.
• Build a mature client portfolio.
• Establish direct connections with top talent in our network.
  
  

In the first six months, expect to:

• Become eligible to take on Toptal’s major accounts, including top-tier brands and clients.
• Understand best practices and share effective strategies with the team.
  
  

In the first year, expect to:

• Act as a subject matter expert on Development Matching.
• Continue to promote an environment of teamwork and collaboration.
• Offer insights and ways to improve the success of a matching lifecycle based on feedback, experience, and data insights.
• Start taking on initiatives to improve operations and establish the needed infrastructure for scale.
• Participate in onboarding newcomers and helping them learn about best practices.
  
  

Qualifications and Job Requirements:

• Bachelor’s degree is required.
• 3+ years of demonstrated experience successfully working on software development projects (Developer, Project Manager, Architect, DevOps Engineer); OR 3+ years of experience successfully recruiting for Developers in tech companies or start-ups (Top Tier).
• 3+ years of demonstrated experience successfully leading and synthesizing remote client sales or consultative interviews, managing international clients, or running your own company is preferred.
• Experience in scoping and preparing project proposals, with the ability to understand an ambiguous business need and translate it into requirements and responsibilities.
• Effectively determines capabilities and deliverables required to solve technical problems.
• Excellent written and verbal communication, relationship development, and emotional intelligence skills to manage client relationships, excelling at active listening, negotiation and closing.
• Seamlessly communicates across all channels including phone, Zoom, email, and Slack.
• Builds trust and instant rapport with clients and talent alike.
• Strong attention to detail, excellent time management skills, commitment to continuous improvement, and adaptability.
• Adheres to tight deadlines and thrives under pressure.
• Strong strategic thinking skills.
• Entrepreneurial mindset, a self-starter who can execute with limited guidance.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.
  
  

For Toptal Use Only: #centralamerica #southamerica

Our Mission at ibex is Your Success!

ibex is recruiting customer service representatives.

About Ibex

ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

Responsibilities

• Manage incoming calls and/ or chat from customers.
• Provide appropriate follow up which may include outbound calls.
• Assess customer’s needs and guide the customer accordingly.
• Maintains acceptable call lengths while remaining friendly, informative and helpful.
• Maintains productivity and quality standards.
• Demonstrates appropriate sense of urgency for customer responses.
• Escalates customer issues appropriately and correctly.
• Demonstrates timely accurate and professional customer service.
• Maintains a positive and professional demeanor and portrays the company in a positive light.
• Demonstrates knowledge and use of departmental resources, policies and procedures.
• All other duties as assigned.
  
  

Qualifications

Language/Communication Skills

• Ability to fluently speak and write English
• Ability to effectively communicate his/her thoughts in a well-organized understandable manner.
• Demonstrates clear and polite written and oral communication.
  
  

Technical Skills

• Ability to type 25 words per minute with 90% accuracy.
• Ability to effectively navigate the internet, email and instant messaging.
• Basic computer proficiency.
  
  

Customer Focus

• Demonstrates a strong customer Orientation.
• Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
  
  

Customer Interaction Skills

• Friendly and upbeat style.
• Displays helpfulness.
• Ability to empathize with customers.
• Ability to set expectations and deliver information in a positive and articulate way.
• Ability to handle irate customers effectively.
  
  

Problem-Solving Skills

• Investigates and take action to meet customer’s needs.
• Ability to use emotional intelligence to resolve customer’s issues.
• Solves routine problems effectively, gathering the information necessary from the customer.
• Applies systematic approach to solving problems.
• Ability to demonstrate critical thinking skills.
  
  

Interpersonal Skills

• Professional and positive interactions with others and is able to establish rapport quickly.
• Treats others with courtesy and respect.
• Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
• Ability to work with little or no supervision and operate within a team environment.
• Demonstration of resolution skills and capabilities within scope of job duties
  
  

Schedule Flexibility

• Ability to adapt to changes. (Working on different teams, line of businesses and on site)
• Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard)
• Must be able to work full-time
  
  

Benefits

We offer our employees the following comprehensive benefits and incentives plan:

• Medical Insurance
• Paid Time Off
• Paid professional training
• Employee referral bonus plan
• Free Transportation

Aqui na Concentrix, somos um fornecedor líder global de experiência do cliente, soluções e tecnologia, melhorando o desempenho dos negócios para algumas das melhores marcas do mundo, incluindo mais de 100 clientes da Fortune 500 e mais de 125 clientes da nova economia. Prestamos suporte a mais de 40 países em 6 continentes e falamos mais de 40 idiomas em toda a empresa. No B2B, oferecemos serviços de renovação, aquisição de clientes, sucesso do cliente, gerenciamento de contas e gerenciamento de canais, todos adaptados às necessidades de nossos clientes.

O Especialista Sênior em Sucesso do Cliente dará suporte ao nosso cliente com um nível de complexidade moderado a alto para cultivar e construir relacionamentos sólidos com o cliente, garantindo a satisfação e o envolvimento do cliente. Ele/ela é responsável por desenvolver um alto nível de conhecimento de produtos e serviços para atender às dúvidas e preocupações dos clientes. O foco principal é promover ativamente o uso e a venda de produtos e serviços. É responsável por trabalhar de forma eficaz com nossas equipes de entrega comercial global para garantir que as expectativas dos clientes sejam atendidas.

Requisitos:

- Português B2+.

- Horário de trabalho flexível

- Preferencialmente, experiência em vendas B2B/B2C

- Disponibilidade imediata

Você tem:

Mais de 1 ano de experiência sólida como CSR/SDR sênior, especialista em suporte técnico sênior, instrutor, S.M.E., Q.A., supervisor, entrada de dados, back office ou atribuições temporárias para funções mais sênior.

Capacidade de adaptação

Flexibilidade

Comunicação clara

Habilidades de apresentação oral

Informações para gerenciamento de parcerias

Experiência em aprender novas tecnologias e bancos de dados

Habilidades de resolução de problemas

Excelente conhecimento dos programas do MS Office

Conhecimento de computação em nuvem é uma vantagem

Experiência ou disposição para trabalhar em um ambiente híbrido

Você precisará:

Compreender o uso dos clientes até o momento e os direitos e soluções aprimoradas que eles adquiriram.

Identificar as necessidades dos clientes, as lacunas e as possíveis recomendações do catálogo.

Identificar oportunidades de upgrade nos departamentos dos clientes.

Realizar análises reativas de casos, identificando tendências e problemas.

Conhecer o catálogo para fazer recomendações.

Determinar o uso do serviço e realizar análise de tendências, configurar CSAMs para discussões de renovação e briefing/folha de verificação diária para CSAMs.

Gerenciar diariamente um grande volume de tíquetes e entregas por meio do sistema e de e-mail.

Manter a qualidade das entregas esperadas para cada processo ou movimento.

Essa é a responsabilidade do analista de seguros ou de outros membros da equipe de gerenciamento.

Manter os sistemas necessários atualizados com as informações mais recentes (por exemplo, tíquetes do Service Now).

Informar o gerente de linha sobre qualquer mau funcionamento dos sistemas e ferramentas necessários para concluir as tarefas do cliente.

Desenvolver um excelente nível de conhecimento do produto para falar de forma inteligente com os clientes e responder com êxito a objeções específicas.

Capturar com sucesso as expectativas, as experiências, a satisfação e a probabilidade de abandono do atendimento ao cliente.

Tomar medidas por meio dos canais de comunicação apropriados para tratar das preocupações dos clientes.

Garantir um alto nível de profissionalismo em todas as interações com clientes e partes interessadas.

Colaborar com equipes multifuncionais e com a gerência para proporcionar uma experiência superior ao cliente.

Outras tarefas conforme atribuídas e necessária

Tesco Travel Money Advisor - Tesco Carrickfergus – Part time

Job Type: Permanent

Hours per week: 20

Salary: £13.00 per hour + Monthly Bonus Incentive

Working Patterns: This job is perfect for those who are flexible and able to work a variety of shifts between Monday to Sunday. Depending on your team, you will receive a monthly or weekly rota.

Benefits

• A wide range of insurances such as Private Medical, Dental and Critical Illness. It also includes discounted products such as Health Checks (Screens), Allergy + Intolerance and Other Health Tests.
• Employee wellness programmes that offer guidance and tips on all aspects of wellbeing such as physical, mental and financial.
• A wide range of employee discounts provided by Bravo Benefit
• Flexible hours and shift patterns to suit a variety of lifestyles with opportunities for overtime
• 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to sell days
• Opportunity to earn a monthly bonus on top of base salary for hitting targets
• Pension with a great Pension Provider – Scottish Widows.
  
  

Current Job Not Taking You Places?

Exchange your job for a new career with limitless destinations at Travelex.

Travelex attributes its success and growth down to its hard-working people. It’s their desire to deliver exception results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify yourself as someone who truly cares about providing exemplary service, loves to travel and enjoys sharing your knowledge and experience with others then we want you as our next Travel Service Partner (RSA).

As an integral part of the Tesco Team, you will be placed at the heart of a bustling Retail environment, supporting our retail customers with their Foreign Exchange options and ensuring that their travel experience starts off in the best way possible. We want to ensure that we are there to support our customer by being adaptable to their requirements and delivering on our promise to fulfil their travel money needs!

What will you be doing?

• Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
• Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
• Engaging with customers to process all foreign exchange transactions accurately and efficiently.
• Delivering on key performance goals both procedural, operational and customer focused
• Utilising your keen eye for detail to process daily online FX request and deliveries
• Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures
  
  

What do I need to have?

• Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
• IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
• Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
• Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.
  
  

What does the interview process look like?

• Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
• Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that’ll you’ll complete.
• Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
• Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.
  
  

Please note, as part of the onboarding process, you will be required to clear our reference check company standards. We have a dedicated team who will support you through this process.

About Travelex

We are one of the market leading specialist providers of foreign exchange. Founded in 1976 and differentiated by our brand and market footprint, over the past 45 years we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognised brand in international money. Our mission is to simplify our customers’ access to international money, however and whenever.

Exciting? We think so! Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Estamos en búsqueda de una persona que desee brillar en la compañía de belleza más grande del mundo:

SUPERVISOR(A) DE SERVICIO AL CLIENTE

Requisitos:

• Licenciatura en Administración de empresas o carreras afines.
• Experiencia mínima de 3 años en el área de servicio.
• Manejo de paquete office/ Google suite(deseable).
• Alta capacidad numérica y analítica para la resolución de problemas.
• Manejo de herramientas digitales.
• Habilidad para administrar y manejar equipos de trabajo multidisciplinarios.
• Vocación de servicio.
• Disponibilidad inmediata

Competencias clave:

• Adaptación al cambio.
• Liderazgo y negociación.
• Pensamiento crítico y estratégico.
• Buenas relaciones interpersonales.
• Interacción con equipos de alta gerencia.

Now Hiring Marketing Manager - Salary $2,000 Monthly.

We are looking for an experienced Marketing Manager to create and execute marketing strategies and content plans for our client, a US Home Mortgage Company.

Requirements:

- Min. Experience: 5+ years in digital marketing and content creation.

- Solid analytical mindset and organizational skills.

- Advanced Skills in English & Spanish (oral and written).

- High leadership and teamwork skills.

- Strong graphic design skills and creativity in Canva or other tools.

- Experience with CRM, lead generation and Meta Ads campaigns.

- Main areas and skills:

1) Ability to create and implement a marketing plan with KPI tracking and multiple channels (social media, paid ads, website landing pages, etc).

2) Ability to create lead generation workflows with CRM like Go-High-Level or similar. Know-how in integrations and marketing customization.

3) Meta Ads campaign management skills (FB, IG).

Bonus Points If you have:

- Graphic design skills in Adobe Suite and Canva

- Social media management skills to create and post content plans.

- Experience with platforms such as FB, IG, LinkedIn, TikTok, X and YouTube.

- Useful Tools: G-suite, Go-High-Level platform, Mailchimp, Social Media KPI Tools, and AI tools.

- Studies: Marketing, Business Administration, Advertising, Graphic Design or related fields.

Benefits:

- Hybrid position: 3 days in office / 2 days from home

- You will become work from home after 3 months

- US-based client with long-term stability

- Salary paid in U.S. dollars

- Bonus for internet or gas (restrictions apply)

- PTO accrual: 1.25 days per month

- Seniority program and more!

Ready to take the next step in your career?

Role Overview:

As an Authoring Specialist, you will create and maintain compliant Safety Data Sheets (SDSs) for our clients' chemical products. Leveraging your expertise in global hazard communication, 3E Generate proficiency, and Spanish skills, you'll independently manage SDS authoring, ensuring accuracy and meeting regulatory standards across various languages and regions.

Responsibilities:

• Prioritize and manage SDS assignments in AMP based on deadlines and scope, potentially involving multiple languages and regions.
• Independently author compliant SDSs in 3E Generate using customer data, templates, and regulatory guidance.
• Ensure accurate chemical product classification according to UN Purple Book, EU CLP, US OSHA, and other relevant systems.
• Apply correct hazard and precautionary phrases in appropriate languages.
• Verify the presence and accuracy of all necessary translations.
• Communicate with French- or Spanish-speaking clients via AMP to address QC questions and provide feedback clarification.
• Reference 3E Insight, BCL, and other regulatory sources for accurate authoring.
• Collaborate on complex cases or regulatory interpretation.
• Meticulously manage document versions and track updates for consistency.
• Independently prioritize and complete multiple assignments to meet deadlines within EU business hours.
• Maintain a strong focus on regulatory compliance and customer responsiveness.
• Interpret and apply SOPs and regulatory standards in authoring workflows.
• Provide professional responses to Customer Care and QC.

Requirements:

• Language: fluency (read, write, speak) in Spanish.
• Classification: Proven ability to accurately classify chemicals under recognized systems.
• Regulatory Application: Experience applying regulatory rules to author SDSs in 3E Generate.
• Independent Authoring: Experience authoring SDSs using base chemicals, customer inputs, and references.
• Customer Interaction: Experience responding to customer questions via AMP during QC.
• Translation Management: Ability to ensure complete and accurate translations in SDS documents.
• Regulatory Referencing: Proficient in using 3E Insight, BCL, and other regulatory sources.
• Collaboration: Ability to collaborate on complex issues.
• Education: Bachelor's degree in a science-related field.
• Experience: 3+ years of SDS authoring experience across multiple regions.

Technical Skills:

• Minimum 3 years of SDS authoring experience with a strong track record.
• Strong understanding of GHS regulations (EU CLP, OSHA HazCom, WHMIS) and at least one other global framework (e.g., LATAM GHS, APAC).
• Advanced classification skills (UN Purple Book, EU CLP, US OSHA).
• Experience using 3E Insight or equivalent regulatory databases.
• Familiarity with multilingual SDS requirements and translation validation.

Soft Skills:

• Ability to interpret and apply SOPs and regulatory references independently.
• Strong customer service orientation in a fast-paced environment.
• Excellent attention to detail for accuracy in all aspects of SDS authoring.
• Strong time management and prioritization skills.
• Independence and accountability in delivering high-quality work.
• Collaborative when needed for complex cases.
• Proficiency with Microsoft Office tools.
• Adaptability and resilience in a high-volume, deadline-driven environment.

Preferred Qualifications (Optional):

• Certification in EHS, ISO, AIHA, or Dangerous Goods.
• Experience with additional global GHS regulations.
• Familiarity with other SDS authoring software.
• Additional language proficiency.

Estamos en búsqueda de una persona que desee brillar en la compañía de belleza más grande del mundo:

SUPERVISOR(A) DE SERVICIO AL CLIENTE

Requisitos:

• Licenciatura en Administración de empresas o carreras afines.
• Experiencia mínima de 3 años en el área de servicio.
• Manejo de paquete office/ Google suite(deseable).
• Alta capacidad numérica y analítica para la resolución de problemas.
• Manejo de herramientas digitales.
• Habilidad para administrar y manejar equipos de trabajo multidisciplinarios.
• Vocación de servicio.
• Disponibilidad inmediata

Competencias clave:

• Adaptación al cambio.
• Liderazgo y negociación.
• Pensamiento crítico y estratégico.
• Buenas relaciones interpersonales.
• Interacción con equipos de alta gerencia.

OBJETIVOS DEL CARGO: Garantizar el flujo de la cadena de suministros a través de recepción, grabación, seguimiento y cierre de órdenes de compra, atención a reclamos, devoluciones y despachos en lead time establecido.

Requisitos del puesto:

- Ingeniero/a Industrial, Administración de empresas y/o Mercadeo y Publicidad.
- Mínimo 2 años de experiencia en puestos similares en empresas textiles (deseable).
- Inglés intermedio oral y escrito.

* Alto compromiso en el servicio al cliente.
*Excelentes relaciones interpersonales.
*Proactividad.
*Organización y planificación del trabajo.

Grupo Q es una empresa líder en el sector automotriz, brindamos soluciones automotrices y representamos en Centroamérica un total de 16 marcas de vehículos de renombre mundial, siendo los responsables de la distribución y comercialización de vehículos nuevos y usados. Todas nuestras salas de ventas y talleres operan debidamente certificados, para garantizar un servicio acorde a los más altos estándares mundiales.

Función Principal

Asesorar y controlar los procesos de la venta de servicios de taller, en base a los procesos de ventas señalados por la empresa; con el fin de asegurar la lealtad y satisfacción del cliente y a la vez garantizar las metas de venta establecidas.

Responsabilidades

Asesorar a clientes sobre los servicios de taller que ofrece la empresa, a fin de alcanzar ventas para la empresa y ofrecer soluciones acorde a las necesidades presentadas. - Comprobar el cumplimiento de las expectativas de los clientes por medio del seguimiento a las reparaciones o mantenimientos de vehículos, con el propósito de garantizar su satisfacción y de generar lealtad hacia los servicios de la empresa. - Asegurar que los trabajos dentro del taller cumplan con los estándares de calidad y procesos requeridos, con el fin de entregar los vehículos a los clientes y lograr los índices de satisfacción establecidos por la empresa. - Registrar en los sistemas de la empresa información del cliente y horas de entrega de vehículos, con el fin de mantener un registro de los trabajos realizados y actualizada la información del cliente. - Informar a los clientes sobre los tiempos de entrega y precios de presupuesto de las órdenes de trabajo adicionales, con el fin de generar su aprobación para la reparación de los vehículos. - Informar los problemas, inquietudes o inconformidades presentadas por clientes acerca del servicio brindado, con el fin de ofrecer soluciones y garantizar la calidad del servicio. - Realizar la recepción y entrega de vehículos de clientes que ingresan al taller, con el fin de proceder a la evaluación y reparación de los mismos. -

Experiencia

1 año de experiencia en servicio al cliente o ventas.

Educación

Tecnico automotriz (estudiante) Estudiante Bachillerato o licenciatura Universitario Adm de Empresas o carrera a fines de primer año y/o Tecnico en Administración/ Licencia B1

Idiomas

Conocimientos

Técnico automotriz y manejo de Microsoft office.

Habilidades

Competencias

(ACF) Autoconfianza

(ADS) Atención al detalle y seguimiento

(CaD) Comprendiendo a los demás

(EC) Enfoque en el cliente

(IMP) Impacto e Influencia

(ING) Integridad

(INI) Iniciativa y búsqueda de información

(OL) Orientación al logro

(TE) Trabajo en equipo

Servirle con Pasión es la fuerza que nos mueve

Grupo Q es una empresa que vive sus valores y este es nuestro principal motivo para realizar nuestros procesos de selección con transparencia, considerando todas las solicitudes calificadas sin distinción.

www.grupoq.com

Objetivo del Puesto:

Apoyar en el adecuado funcionamiento de los procesos de comunicación organizacional con el objetivo de lograr metas establecidas.

Funciones principales:

• Garantizar la implementación efectiva de la estrategia de redes sociales en los diferentes mercados, manteniendo la coherencia con los objetivos corporativos.
• Optimizar la estrategia digital a partir del monitoreo, rastreo y análisis del desempeño de las plataformas sociales
• Diseñar estrategias creativas y atractivas de redes sociales
• Realizar investigaciones de audiencias, competidores, tendencias de mercado y consumidores para la toma de decisiones

Nivel educativo:

Egresado Universitario/Licenciatura/Ingeniero en las carreras de: Marketing y Publicidad, Comunicación Social, Diseño y Comunicación.

Experiencia:

Dos años en Administración de redes sociales.

• Conocimiento y manejo de herramientas de Marketing y Publicidad
• Conocimiento y manejo de herramientas de Diseño gráfico
• Conocimiento sobre elaboración de KPI´s
• Habilidades comunicativas escritas

Deseable:

Inglés-Nivel intermedio.

Habilidades:

• Capaz de Escuchar
• Trabaja bien en equipo
• Empático/a
• Creativo/a
• Pensador Global.

Competencias Requeridas:

• Inspira Confianza
• Colabora
• Impulsa la experiencia del cliente y colaborador
• Innova
• Piensa ágilmente

Are you a skilled Customer Service professional looking for a remote job? Look no further than LatHire — the largest marketplace for connecting LatAm talent with leading US companies.

What we offer:

• Earn $1,000 - $5,000/mo USD depending on seniority
• Choose a schedule that works best for you
• Communicate directly with the clients
• Apply once and be considered for multiple relevant positions
• No more hunting for jobs - we'll bring them straight to you!

Requirements:

• 2+ years of experience is preferred
• Fluent English is required

Our Customer Service roles typically include:

• Raising support tickets to enable tracking and resolution of customer requests
• Investigating and resolving customer complaints then closing support tickets
• Maintaining a database of customer information
• Escalating inquiries to the appropriate team, when necessary
• Checking product or service availability
• Assisting customers with registration or account creation
• Passing customer feedback onto the product or sales team to improve the organisation’s offerings

Hiring Executive Administrative Assistnant - U$720 Monthly

Role Description

This is a full-time on-site role for an Executive Administrative Assistant at VOOV Nicaragua in Managua. The Executive Administrative Assistant will be responsible for providing administrative support, managing communication, assisting with executive tasks, and utilizing clerical skills on a daily basis.

Qualifications

• 85%+ English level.
• Strong communication skills
• Clerical skills
• Ability to multitask and prioritize tasks effectively
• Organizational skills and attention to detail
• Proficiency in Microsoft Office Suite
• Proficiency in Google Workspace
• Experience in a similar role is a plus
• Degree in Business Administration, Industrial Engineering, or similar is a plus
• Administrative Assistance and Executive Administrative Assistance skills

If you are interested, please submit your application and our HR department will reach out to you.

We´ll be expecting you!

Acerca de AkzoNobel

Desde 1792, suministramos pinturas y recubrimientos innovadores que ayudan a darle color a la vida de las personas y proteger lo que más importa. Nuestro portafolio de marcas de clase global, incluidas Dulux (Alba, Coral, Inca, Pintuco), International, Sikkens e Interpon, cuenta con la confianza de clientes de todo el mundo. Estamos presentes en más de 150 países, donde utilizamos nuestra experiencia para mejorar la vida cotidiana – porque creemos que cada superficie nos trae una oportunidad. Es lo que se espera de una empresa de pinturas y recubrimientos pionera y de larga trayectoria que se dedica a proporcionar soluciones sostenibles y a preservar lo mejor de lo que tenemos hoy, al tiempo que crea un mañana aún mejor. Pintemos el futuro juntos.

Para más informaciones, por favor visite www.akzonobel.com

Somos AkzoNobel. Probablemente nos conozcas.

Estamos presentes en casas, edificios, barcos, coches, es decir, en todas las superficies donde existe la oportunidad de aportar más color, vida y protección, en más de 150 países que utilizan nuestras pinturas y recubrimientos. Para seguir pintando un futuro mejor, ¡te necesitamos!

Nos encontramos en la búsqueda de un(a) Gestor Servicio al Cliente para trabajar con nuestra marca PROTECTO.

Misión del cargo:

Asegurar que se cumplan y gestionen los requerimientos y necesidades de los clientes asignados por negocio o por especialidad en Costa Rica y Nicaragua; de acuerdo a las promesas y acuerdos de servicio pactados; con el fin de mejorar la satisfacción de los clientes y los niveles de servicio y los demás indicadores de la organización.

Funciones:

• Ejecutar el monitoreo de la trazabilidad de los pedidos hasta la entrega a satisfacción del cliente con el fin de generar alertas y acciones que impacten positivamente el servicio.
• Ejecutar la gestión sobre los pedidos que no asignen producto, que estén retenidos o no cumplan con las condiciones mínimas de la orden con el fin de asegurar el cumplimiento de la entrega o la retroalimentación del no cumplimiento al área comercial o al cliente.
• Implantar Gestionar la solución a novedades que se puedan presentan en el proceso de entregas.
• Coordinar actividades junto con la fuerza comercial del canal o negocio asignado con el fin de conocer las necesidades de los clientes y cumplir las promesas de servicio.
• Anticipar los cambios en los perfiles de los clientes.
• Ejecutar actividades de monitoreo a las solicitudes de servicio relacionadas con el canal o negocio asignado, revisando casos abiertos en CRM con el fin de gestionar su solución y respuesta al cliente. Seguimiento al back order
• Ejecutar o asistir en planes de acción con el fin de mejorar los procesos de servicio y asegurar el cumplimiento de las promesas dada a los clientes. Validar el impacto de las acciones implementadas y generar nuevas, en caso de no observar mejora.
• Supervisar Monitorear los indicadores de servicio, identificando y cerrando brechas encontradas.
• Asegurar la atención efectiva de llamadas telefónicas para solución de conflictos de clientes interno y externos.

Requisitos:

Formación académica: Técnico en ventas, mercadeo o servicios

Experiencia: De 3 a 5 años de experiencia en servicio al cliente

Conocimientos: Servicio al cliente, manejo de herramientas ofimáticas, manejo Excel intermedio

Horario Laboral: lunes a viernes 8am - 5pm y sábados 8am a 12md.

Ubicación de la vacante: Managua - Nicaragua

¡Queremos conocerte, te invitamos a postularte!

AkzoNobel, juntos pintamos un futuro mejor

Are you a strategic and creative marketer with a passion for social media and paid campaigns? Plugg Technologies is looking for a results-driven Social Media & Digital Marketing Specialist to enhance our online presence and drive engagement.

What You’ll Do:

✅ Social Media Management: Develop and execute content strategies across Facebook, Instagram, LinkedIn, and Twitter. Manage scheduling, engagement, and community interactions while leveraging analytics for continuous improvement.

✅ Paid Marketing Campaigns: Plan, execute, and optimize paid advertising campaigns on Meta (Facebook/Instagram), LinkedIn, and Google Ads. Monitor performance metrics to maximize ROI.

✅ Content Strategy & Branding: Craft compelling content that aligns with our brand voice, incorporating copywriting, basic graphic design, and video editing to boost engagement.

✅ Analytics & Performance Tracking: Utilize tools like Meta Business Suite, Google Analytics, and Hootsuite to track KPIs, measure engagement, and refine strategies based on data-driven insights.

What We’re Looking For: