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About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

As Sales System Manager, you will be responsible for owning and optimizing our sales systems, processes, and technologies to drive efficiency, productivity, and revenue growth. The ideal candidate will have a strong background in sales operations, CRM administration, and process improvement.

We are looking for someone passionate about systems, with a strong product background, and an understanding of how sales tools impact revenue by connecting the intricacies of these tools to the sales process. This role requires a curiosity for solving complex challenges. You will ensure that our Sales team has the necessary tools and optimized workflows to effectively manage their daily responsibilities. Additionally, you will provide support and coordinate with various Customer stakeholders to advance internal project initiatives and drive process improvements. In this role, you will act as the owner of all customer tools, overseeing their usage, vendor management, process improvements, and more.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

• Lead key projects related to the optimization of the sales tools (SFDC, Salesloft, Gong, LinkedIn Sales Navigator, among others).
• Manage a small team focused on account assignment, overseeing all sales tool administration and leading enrichment efforts to ensure data accuracy and process efficiency.
• Manage the configuration and ensure an optimized set-up for our sales tools to ensure it meets the needs of our sales team and aligns with business objectives.
• Implement and manage integrations between our sales tools to streamline processes and improve data accuracy.
• Manage the renewal, licensing, budget, and features of customer sales tools, ensuring they are configured effectively to meet the needs of our business and sales team.
• Develop and maintain sales processes and workflows within the CRM system and tools, including lead management, opportunity tracking, and forecasting.
• Develop and maintain comprehensive documentation for sales tools and processes, ensuring consistency and ease of access for the team.
• Provide training and support to sales team leaders and members on CRM best practices, processes, and system functionality.
• Partner with cross-functional teams, including Marketing, Engineering, and Product, to ensure alignment and integration of sales systems and processes.
• Coordinate work and prioritization for Salesforce Product Enhancement between Customer and Engineering.
• Stay informed about industry best practices, emerging technologies, and trends in sales operations to continuously improve our sales systems and processes.
• Willingness to roll up your sleeves and actively engage in day-to-day operations, tackling challenges and driving solutions across the sales systems landscape.
  
  

In the first week, expect to:

• Onboard and integrate into Toptal.
• Rapidly begin learning about Toptal’s history and vision.
• Familiarize yourself with the Customer initiatives, and projects and how they are aligned with Toptal’s overall success.
• Meet the Customer team and your key stakeholders to begin uncovering individual and team priorities.
  
  

In the first month, expect to:

• Learn the true value of Toptal by completing onboarding training, shadowing calls, and meeting with key stakeholders.
• Explore Toptal’s tools and resources to understand how they are currently used.
• Familiarize yourself with Toptal’s Sales tools and tech stack.
• Familiarize yourself with the sales processes and systems workflows.
• Familiarize yourself with existing Sales Operations and Systems processes.
• Shadow ongoing Salesforce and other sales tools initiatives to familiarize yourself with cross-functional teams and projects.
  
  

In the first three months, expect to:

• Lead new Salesforce Projects aligned with the Customer Salesforce Roadmap, while exercising discretion and independent judgment.
• In partnership with the Engineering team, build and manage salesforce objects and workflows.
• Begin to identify areas for improvement on existing processes and scope additional opportunities.
• Review and assess the impact and spend of each sales tool at Toptal, identifying essential features and eliminating those that are not needed to optimize tool efficiency and cost-effectiveness.
  
  

In the first six months, expect to:

• Identify additional areas of opportunity to strengthen the Sales System tool, leading systems improvement proposals to Customer Leadership, recommending processes best practices to ensure data quality and optimizing processes for our sales teams.
• Ensure we have the best tools and processes for our Sales team to drive better sales outcomes and revenue.
  
  

In the first year, expect to:

• Own or assume a key role in designing and leading Toptal’s Customer Sales Tool roadmap by leading key strategic system projects and providing recommendations regarding how to improve Tools.
• Be the subject matter expert for all sales systems and tool questions and intricacies.
• Become a trusted business partner to Customer Leadership and other Senior Leadership across Toptal.
  
  

Qualifications and Job Requirements:

• Bachelor’s degree in Business Administration, Sales, Marketing, or related field is required.
• 5 years of experience in sales operations, CRM administration, or a related field.
• Proven experience administering and optimizing CRM systems (e.g., Salesforce, HubSpot).
• Experience with sales process design, implementation, and optimization.
• Salesforce Administrator certification is strongly preferred.
• Experience with sales enablement tools and technologies (e.g., sales engagement platforms, analytics tools) is a plus.
• Strong analytical skills with the ability to analyze data, identify trends, and make data-driven recommendations.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Highly organized with the ability to manage multiple projects simultaneously.
• Collaborative. Nothing we do is done in isolation. Your success depends on your ability to work with a team and cross-functionally.
• Proactive. Understand our shared mission, and be willing to put in the work required to drive us to that goal.
• Organized. The nature of this role requires that you understand multiple priorities and the timelines associated with each and execute with operational efficiency being top of mind.
• Meticulous. Toptal is a fast-paced environment, requiring outstanding attention to detail and an understanding of key priorities and initiatives.
• Coachable. This role requires the ability to synthesize feedback and put it into action.
• Executive Communicator. In our fully remote organization, strong communication is imperative. Excellent communication in all forms across a wide variety of personality types, roles, and geographies - is paramount to success.
• Trusted Business Partner. You must be relationship-driven.
• Innovator: This role favors those experienced in successfully launching externally facing materials to sales teams.
• You don’t take yourself too seriously; you have a sense of humor and are comfortable with sarcasm.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

APPLY HERE: https://www.toptal.com/careers/sales-system-manager?lever-source=LinkedIn 

Are you a self-starter with a knack for organization and a natural ability to connect with people? We’re looking for a Sales Support Specialist to join our team and play a key role in supporting our sales operations and ongoing growth—ensuring accurate data management, efficient order processing, and exceptional customer experience. If you’re meticulous, proactive, and ready to grow with us, this role offers a chance to make a direct impact, sharpen your skills, and thrive in a team-oriented environment. Strong interpersonal skills and a genuine enjoyment of building relationships are essential. If you’re eager to take ownership, problem-solve proactively, and collaborate with a supportive team, we’d love to hear from you!

*IMPORTANT APPLICATION NOTES:*

• Resumes must be submitted in English. Resumes submitted in other languages will not be considered.
• Location Requirement: You must be located in a time zone no more than 2 hours different from Central time (Austin) or Eastern time (Boston).
• You must be a native or bilingual English speaker (C1 - C2 level).
• If you'd like to move your application to the head of the pack, email a short video (sharing something you’re passionate about that we wouldn’t learn from your resume) along with your resume in English to hireme@plumdirectmarketing.com. Be sure to mention your name and where you’re located in your video!

What You’ll Be Doing:

1. Client Engagement & Communication

• Engage with potential clients over the phone, proactively making cold calls to introduce our services and generate leads for the sales team.
• Maintain a professional, positive demeanor while establishing initial contact with prospects.

2. Order Preparation & Print Review

• Review print mail pieces before orders are finalized, ensuring accuracy and high attention to detail.
• Collaborate with internal teams to process orders, working with software and third-party providers (e.g., custom demographic lists, landing pages, etc.) to meet deadlines.

3. Lead Generation & Marketing Support

• Develop and launch marketing campaigns to attract new leads (e.g., creating and scheduling emails via Mailchimp, running Facebook/Meta ads).
• Brainstorm with the sales team to optimize current strategies and identify fresh campaign ideas.
• Manage contact and lead lists, ensuring consistent messaging and timely follow-up.

4. Lead Reservations & Data Management

• Submit and maintain lead reservations in the reservation system for client campaigns.
• Update and manage client mail lists, keeping data clean and up to date for future orders.
• Maintain detailed records in HubSpot CRM, performing routine audits to ensure data integrity.

5. Process Improvement & Initiative

• Proactively identify ways to streamline workflows and enhance the overall customer experience.
• Tackle additional administrative tasks as needed, demonstrating flexibility and a willingness to take on new challenges.

What We’re Looking For:

• English Proficiency: C1–C2
• Proactive, Self-Motivated Mindset: You take ownership of your work and constantly look for ways to help the team succeed.
• Exceptional Interpersonal Skills: You’re positive, professional, and comfortable calling new contacts to introduce our services and building authentic relationships.
• Strong Communication Skills: Your written and verbal abilities (including grammar and proofreading) are top-notch.
• Attention to Detail: You catch the small things others might miss, ensuring accuracy in everything you do.
• Multi-Tasking Ability: You can juggle multiple responsibilities in a fast-paced environment and meet deadlines effectively.
• Customer Satisfaction and Customer Service skills.
• Bachelor's degree in Business Administration or related field is a plus.
• Experience in the marketing or sales industry.

Technical Experience:

• Microsoft Office Expertise: Especially Excel—you’ll manage spreadsheets, reports, and documentation with confidence.
• Experience with HubSpot CRM (or a comparable tool) is preferred; if not, you’re eager to learn.
• Mailchimp and Facebook/Meta Ads Experience: Familiarity with email marketing platforms and social ad campaigns will help you hit the ground running.

Why You’ll Love Working With Us:

• Competitive Salary: Starting monthly base salary of $750 - $950 USD (DOE)
• + potential for COMMISSION based on sales and lead generation
• Generous Paid Time Off: Start with 15 days per year—growing with your tenure—so you can rest, recharge, and stay balanced.
• Paid Holidays: U.S. holidays
• Casual Work Atmosphere: Enjoy a relaxed, friendly environment that promotes creativity and open communication, built on integrity, transparency, and autonomy.
• Varied Role: From administrative tasks to marketing campaigns, you’ll develop a diverse skill set and stay engaged.
• Ownership & Autonomy: We support our team members to take initiative and run with their best ideas.

Show Us Your Personality:

Want to stand out from the crowd? Skip right to our screening stage by sharing a short video about something you’re passionate about that we wouldn’t learn from your resume. Email your video along with your resume in English to hireme@plumdirectmarketing.com. It’s a great way for us to see your personality and get a feel for how you might fit in with our team. If videos aren't your thing, don’t stress too much about it — just be yourself!

Working Hours:

8:00 AM - 5:00 PM Eastern Standard Time

About Plum:

We're a leading direct mail marketing company, celebrated for our rich legacy of serving a national client base of financial and insurance professionals. We boost client acquisition, amplify brand visibility, and maximize ROI through multi-channel marketing solutions. As a family-owned and operated business, we're committed to personalized service, innovation, and fostering lasting fruitful partnerships. We take a consultative approach in partnering with clients from diverse industries, including financial, legal, dental, healthcare, real estate, and beyond. We guide small business owners and entrepreneurs through targeted lead generation and strategic marketing campaigns for sustainable growth.

APPLY HERE: https://www.linkedin.com/jobs/view/4109991309/?eBP=CwEAAAGUQlzNlG-zZrJFgc9JEAw2_IxBCLM8aMgjqpjsqF1OC4TDS2e8lOJQ7MYU2c__eCC5teY2ILFrHJcHleJICUwohjVK-7a8C2AjUIuttNzOM84DaizGKMUuF7r6eWt5SlTA6nntiZRMDIrZ8pfRhX-vC7AL4P2DUKIaa1arzWb9K9eZ_0j0AifXSRkKx4pxEXPFDneWokmN5xlXtqq039MxqNh2XGehphnhyYbPD7XUa8ewNeRnAutnnaFAQ6pVD4gt3DJV6QHYrVRY7byB7Ty1nBp8mjcUE7KQ3imv2PTTgZe2Vc8rAHs1HFmb_3V-ufoZbEqZDv3sWHq9uiDXXLd6q48AiovGhEfeqbU3_UIbHTAiDBtwZ02FfDZBh_fTdeVqXPOOsLztS9S7heBSuFpIwDF06vmlfyo5zWhsP2cjK_MIaHKfulcwpPbeYRRQyRO8ZhPDjjrIONoPDgYjOU2GGzSYV9JALJZnFhMLT9pVnHoULZb-rpE_GWW9_hc&refId=6LDUGXRUCBLtGO6HF6xE1Q%3D%3D&trackingId=N6YNiNrrcCRc7tGb4zpnHQ%3D%3D&trk=flagship3_search_srp_jobs 

As a Sales Specialist, you will be the first point of contact for potential clients, playing a critical role in converting leads into opportunities. Your ability to understand client needs and provide a smooth onboarding experience will set the foundation for long-term success.

Responsibilities:

• Respond promptly to incoming leads via phone, email, and other communication channels.
• Qualify potential clients by understanding their needs and matching them with the right solutions.
• Clearly communicate the benefits of our services and address initial inquiries or concerns.
• Maintain accurate records of client interactions and status updates in the CRM system.
• Collaborate with the sales and onboarding teams to ensure a seamless client handoff.
• Meet or exceed intake targets and KPIs.

What We're Looking For:

• At least 2 years of experience in sales, customer service, or a related role, with a focus on lead conversion.
• Excellent communication and interpersonal skills.
• Strong ability to build rapport and establish trust with prospective clients.
• Highly organized and detail-oriented, with proficiency in CRM tools.
• Motivated, proactive, and comfortable working in a remote setting.

What We Offer:

• Earn a salary rate of US $5 - $7 per hour for a full-time commitment of 40 hours per week.
• Work from Home, no commute!
• Healthcare
• Monthly $25 WIFI allowance
• Paid time off and sick leaves
• Attendance Bonus
• Retirement Plan
• Commissions & Bonuses

APPLY HERE: https://www.linkedin.com/jobs/view/4092892231/?eBP=CwEAAAGUQlzNlGkrQk6hAO4zGFHuhmPJObdllTkXuEWCvJIyY1U2UL43DNRdhONV8ddbhbWZgHBUeDOvut5S2KYLB_FTMJA7R3MbMfIN0gkXA_ln2S_zGDdP1hA1lN3LE94DG2mlEmPsfAWk2rGZTZqLetJ7ka9OwOMXPKKd_yu4IIm6Cn1Ga_M0J-6-vTcovyoFuy5HBKLLqLG5j87mvDQY1Ey0OpzDHj-IFo588y_QUuA9CDytr5p8WLAgTR7RdhnCBpfFdrCvKjj1fSimErflIAZKCE_qmEYY3iAsDUmDJw4Mq82raDHkQ3JFCbFhlaRC8Kx2gx1-wgex7RE9uHxxMPQt6sGS1-6XVRx_43iMR2E7Ut1u4VHlPmeIKdauhGPx_8kYlm9UibhARbLXdKGPSsOhoy6B4tQgDhwAnStyX63TP4YMWXGJhZMf1geIrgEaGN6edRS6359QB6R5iP8j9WOFBW65NVngcsqLduI46Om8v5kBFJ53iBFUUvvEAw2dhNm5CjA&refId=6LDUGXRUCBLtGO6HF6xE1Q%3D%3D&trackingId=ukazpn25%2BaLd%2FX8dF188CQ%3D%3D&trk=flagship3_search_srp_jobs 

Are you a self-starter with a knack for organization and a natural ability to connect with people? We’re looking for a Sales Support Specialist to join our team and play a key role in supporting our sales operations and ongoing growth—ensuring accurate data management, efficient order processing, and exceptional customer experience. If you’re meticulous, proactive, and ready to grow with us, this role offers a chance to make a direct impact, sharpen your skills, and thrive in a team-oriented environment. Strong interpersonal skills and a genuine enjoyment of building relationships are essential. If you’re eager to take ownership, problem-solve proactively, and collaborate with a supportive team, we’d love to hear from you!

*IMPORTANT APPLICATION NOTES:*

• Resumes must be submitted in English. Resumes submitted in other languages will not be considered.
• Location Requirement: You must be located in a time zone no more than 2 hours different from Central time (Austin) or Eastern time (Boston).
• You must be a native or bilingual English speaker (C1 - C2 level).
• If you'd like to move your application to the head of the pack, email a short video (sharing something you’re passionate about that we wouldn’t learn from your resume) along with your resume in English to hireme@plumdirectmarketing.com. Be sure to mention your name and where you’re located in your video!

What You’ll Be Doing:

1. Client Engagement & Communication

• Engage with potential clients over the phone, proactively making cold calls to introduce our services and generate leads for the sales team.
• Maintain a professional, positive demeanor while establishing initial contact with prospects.

2. Order Preparation & Print Review

• Review print mail pieces before orders are finalized, ensuring accuracy and high attention to detail.
• Collaborate with internal teams to process orders, working with software and third-party providers (e.g., custom demographic lists, landing pages, etc.) to meet deadlines.

3. Lead Generation & Marketing Support

• Develop and launch marketing campaigns to attract new leads (e.g., creating and scheduling emails via Mailchimp, running Facebook/Meta ads).
• Brainstorm with the sales team to optimize current strategies and identify fresh campaign ideas.
• Manage contact and lead lists, ensuring consistent messaging and timely follow-up.

4. Lead Reservations & Data Management

• Submit and maintain lead reservations in the reservation system for client campaigns.
• Update and manage client mail lists, keeping data clean and up to date for future orders.
• Maintain detailed records in HubSpot CRM, performing routine audits to ensure data integrity.

5. Process Improvement & Initiative

• Proactively identify ways to streamline workflows and enhance the overall customer experience.
• Tackle additional administrative tasks as needed, demonstrating flexibility and a willingness to take on new challenges.

What We’re Looking For:

• English Proficiency: C1–C2
• Proactive, Self-Motivated Mindset: You take ownership of your work and constantly look for ways to help the team succeed.
• Exceptional Interpersonal Skills: You’re positive, professional, and comfortable calling new contacts to introduce our services and building authentic relationships.
• Strong Communication Skills: Your written and verbal abilities (including grammar and proofreading) are top-notch.
• Attention to Detail: You catch the small things others might miss, ensuring accuracy in everything you do.
• Multi-Tasking Ability: You can juggle multiple responsibilities in a fast-paced environment and meet deadlines effectively.
• Customer Satisfaction and Customer Service skills.
• Bachelor's degree in Business Administration or related field is a plus.
• Experience in the marketing or sales industry.

Technical Experience:

• Microsoft Office Expertise: Especially Excel—you’ll manage spreadsheets, reports, and documentation with confidence.
• Experience with HubSpot CRM (or a comparable tool) is preferred; if not, you’re eager to learn.
• Mailchimp and Facebook/Meta Ads Experience: Familiarity with email marketing platforms and social ad campaigns will help you hit the ground running.

Why You’ll Love Working With Us:

• Competitive Salary: This role starts at $750 - $950 USD per month (DOE)
• Generous Paid Time Off: Start with 15 days per year—growing with your tenure—so you can rest, recharge, and stay balanced.
• Paid Holidays: U.S. holidays
• Casual Work Atmosphere: Enjoy a relaxed, friendly environment that promotes creativity and open communication, built on integrity, transparency, and autonomy.
• Varied Role: From administrative tasks to marketing campaigns, you’ll develop a diverse skill set and stay engaged.
• Ownership & Autonomy: We support our team members to take initiative and run with their best ideas.

Show Us Your Personality:

Want to stand out from the crowd? Skip right to our screening stage by sharing a short video about something you’re passionate about that we wouldn’t learn from your resume. Email your video along with your resume in English to hireme@plumdirectmarketing.com  It’s a great way for us to see your personality and get a feel for how you might fit in with our team. If videos aren't your thing, don’t stress too much about it — just be yourself!

Working Hours:

8:00 AM - 5:00 PM Eastern Standard Time

About Plum:

We're a leading direct mail marketing company, celebrated for our rich legacy of serving a national client base of financial and insurance professionals. We boost client acquisition, amplify brand visibility, and maximize ROI through multi-channel marketing solutions. As a family-owned and operated business, we're committed to personalized service, innovation, and fostering lasting fruitful partnerships. We take a consultative approach in partnering with clients from diverse industries, including financial, legal, dental, healthcare, real estate, and beyond. We guide small business owners and entrepreneurs through targeted lead generation and strategic marketing campaigns for sustainable growth.

LINK: https://www.linkedin.com/jobs/view/4109991309/?alternateChannel=search&refId=Gvhf4sE1JhAyvPWqDrCavg%3D%3D&trackingId=mJ7MSzxzfmHNnTxO7nCwrw%3D%3D&trk=d_flagship3_jobs_discovery_jymbii