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We are in search of a highly organized and detail-oriented Medical Admin Assistant to play a pivotal role in supporting healthcare providers and ensuring seamless operations within a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification. Attention to detail, commitment to patient confidentiality, and adherence to HIPAA regulations are paramount for this role.

Key Responsibilities:

• Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
• Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
• Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
• Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
• Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
• Virtual Team Collaboration: Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
• Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
• Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
• Insurance Pre-Authorizations: Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.

Requirements

• Proven experience in the healthcare industry.
• Proficiency in English communication, both written and verbal.
• Proficient in virtual office tools, EHR systems, and communication platforms.
• Strong customer service and critical thinking skills.
• Understanding of HIPAA regulations and the importance of patient data confidentiality.
• Strong problem-solving skills and ability to work with minimal supervision.
• Willingness to work in US time zones (PST, EST, CST).
• High school diploma or equivalent.

System and Work Setup Requirements:

• A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
• Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
• Headset/earphone with noise cancellation and webcam at 720p or higher resolution
• A designated, quiet, and well-organized workspace free from distractions to facilitate focused work

Benefits

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet Allowance
• Retirement Fund
• Paid US holidays
• Paid Vacation and Sick Leaves

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4193251994/?alternateChannel=search&refId=EYe3oEavNAzx1oE7txPEGw%3D%3D&trackingId=AVDWvDukxXfeu4a8YzCdoA%3D%3D&trk=d_flagship3_search_srp_jobs 

Global Pacific Support is looking for skilled and motivated individuals to join our team as Towing Dispatchers. As a Towing Dispatcher, you will play a vital role in managing and coordinating our towing services, ensuring that our customers receive prompt and high-quality assistance. The ideal candidate should have excellent communication skills, attention to detail, and the ability to thrive in a busy environment.

Responsibilities:

• Handle incoming calls from customers in need of towing services and gather necessary information such as vehicle type, location, and service requirements
• Input and manage customer information in the dispatch system accurately and efficiently
• Dispatch tow trucks and service personnel to customer locations based on urgency and availability
• Monitor the status of tow trucks and provide updates to customers regarding expected arrival times
• Communicate clearly with towing staff to ensure that all service requests are executed smoothly and efficiently
• Maintain thorough records of all calls, dispatches, and customer interactions
• Address and resolve customer inquiries and concerns professionally
• Collaborate with team members to optimize operations and enhance customer satisfaction
  
  
  

Requirements

• Previous experience in dispatching, particularly in the towing or roadside assistance industry, is highly preferred
• Strong verbal and written communication skills
• Ability to handle multiple tasks simultaneously while maintaining attention to detail
• Proficiency in dispatch software and systems
• Capability to work in high-pressure situations and make quick, informed decisions
• Familiarity with local road networks and geography is an asset
• Flexibility to work in shifts, including nights, weekends, and holidays
• Commitment to excellent customer service and problem-solving skills
• Ability to work effectively as part of a team in a fast-paced environment
  
  
  

Benefits

Competetive Salary, Remote Position, Schedule Flexibility

APPLY HERE: https://www.linkedin.com/jobs/view/4136251638/?alternateChannel=search&refId=EYe3oEavNAzx1oE7txPEGw%3D%3D&trackingId=5IHZDIPsNJg6kme%2FBLzwHQ%3D%3D&trk=d_flagship3_search_srp_jobs 

UnifyCX is looking for an extraordinary Collections Representative to join our motivated and

ambitious team in San Pedro Sula, Honduras.

What Will You Do?

As a Collections Representative, you will manage the resolution and collection of outstanding

balances from a variety of clientele. Utilizing negotiation techniques and adhering to company

policies, you will work to recover balances in full or establish suitable payment arrangements. You will play a critical role in maintaining compliance with collection laws and ensuring positive

customer interactions.

Responsibilities

• Adhere to department work procedures and policies.
• Ensure compliance with federal and state collection laws, including FDCPA, FCRA, and UDAAP.
• Handle both inbound and outbound telephone calls effectively.
• Utilize negotiation techniques to resolve debts within company and client guidelines.
• Update file demographics and log accurate comments in the computer system.
• Professionally and effectively resolve customer complaints and issues.
• Provide outstanding customer service while de-escalating issues as needed.
• Perform additional duties as required.
  
  

Who Are You?

 Education/Training/Experience

• High School diploma or equivalency.
• At least one year of collection experience, preferably in medical collections. o Strong knowledge of FDCPA and 3rd party collection techniques.
  
  

 Skills

• Excellent verbal and written communication.
• Outstanding customer service and time management skills.
• Ability to work well in a team environment and follow instructions.
• Proficient in negotiation within company policies.
  
  

 Personality & Approach

• Professional, career-minded, and open to varied workloads.
• Effective time management and de-escalation techniques.
  
  

Who We Are

UnifyCX is an emerging global business process outsourcing company with a robust presence in

the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We offer

personalized contact centers, business processing, and technology outsourcing solutions to

clients worldwide. For nearly two decades, UnifyCX has grown from a small team to a global organization that leverages cutting-edge AI technologies to enhance the customer experience and operational efficiency for our clients.

UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity

APPLY HERE: https://www.unifycx.com/careers?gnk=job&gni=8a78859e94d8da9001951e9b85184aa2&gns=LinkedIn&lang=en

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