Requisitos
Educación: Licenciatura en Administración de Empresas, Ingeniería Industrial, Civil, Eléctrica o Gestión Empresarial. Preferible que sea ingeniero, pero no indispensable.
Experiencia: 3-4 años en roles similares.
Idiomas: Inglés a nivel intermedio-alto (80%).
Informática: Dominio de Microsoft Office (80%) y herramientas de comunicación (100%).
Otros: Conocimientos básicos en contabilidad (SAP, QuickBooks), manejo de bases de datos (80%).
Habilidades
Organización y planificación.
Manejo de herramientas tecnológicas.
Atención al detalle.
Resolución de problemas.
Adaptabilidad.
Confidencialidad.
Proactividad.
Conocimientos básicos de contabilidad.
Funciones y Responsabilidades
Preparación y traducción de documentos (inglés-español) y apoyo como intérprete en reuniones.
Coordinación de logística, como reservaciones de hotel y transporte.
Apoyo en contabilidad interna y servicios bancarios.
Gestión de suministros para la oficina y asesores técnicos.
Coordinación con empresas de transporte y despacho aduanal.
Soporte general para el funcionamiento de la oficina.
APLICA AQUÍ: https://hn.unmejorempleo.com/empleo-en_cortes_administrador_de_personal_local-5665596.html
Job Summary:
In the assigned corporate division, the Collections Specialist will contact customers via phone and email to collect funds related to delinquent accounts.
Essential Job Functions:
• Contact customers through phone, email, and written correspondence to follow up on delinquent invoices.
• Negotiate payment plans and terms to secure timely payments.
• Activate and manage customer accounts on the credit card payment portal.
• Assist customers in setting up and troubleshooting any issues related to online payments.
• Receive and process credit card payments from customers.
• Ensure the accurate application of payments to customer accounts.
• Provide clear and concise communication regarding outstanding balances, payment options, and deadlines.
• Address customer inquiries and concerns promptly and professionally.
• Maintain accurate and up-to-date records of customer interactions, payment agreements, and relevant information for weekly calls.
• Generate regular reports on collections activities, payment trends, and outstanding balances.
• Assist with general administrative duties related to collections, including data entry, filing, and document management.
• Minimum Requirements:
• Proficient in PC applications (Microsoft Office) with strong communication and organizational skills.
• Excellent English communication skills for both email and phone interactions.
• Ability to communicate clearly with both internal and external customers.
• Strong problem-solving skills to identify the root cause of issues.
• Ability to multi-task effectively.
• Comfortable in a fast-paced, high-stress environment.
• Conflict resolution skills.
• Analytical problem solver with a passion for delivering excellent customer service.
• No previous collections or logistics experience is necessary; training will be provided.
APLICA AQUÍ: https://www.linkedin.com/jobs/view/collections-representative-at-quadrivius-honduras-4049540778/