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Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Overview Of The Role

CHAI is seeking a highly motivated and mission-driven individual with strong public health management experience and analytical skills to meet the evolving needs of the Honduras health sector and the priorities of the Honduran Ministry of Health to take over the position of Country Program Manager, Honduras.

The Country Program Manager will be the strategic leader of the CHAI-Honduras team, responsible for overseeing the vision and effective execution of multiple programmatic strategies and ensuring CHAI provides high-quality support to the Ministry of Health. She/he will represent CHAI directly to the Honduras Ministry of Health and have overall responsibility for the performance of the country’s programs, with mainly focus on eliminate malaria in Honduras, leveraging the latest technology, epidemiological data, vector control tools and cutting-edge analytics.

The Country Program Manager must be able to build and manage effective relationships, identify creative solutions to difficult problems, and have a deep personal commitment to achieving impact. The successful candidate will be hardworking and willing to personally take on any task, while also having demonstrated experience managing large, complex programs and directly managing small to medium size teams. CHAI places great value on the resourcefulness, tenacity, patience, humility, and high ethical standards of its staff.

The Country Program Manager will directly manage a proactive and creative team of technical and subnational associates, helping them create and execute impactful, prioritized work plans that lead to elimination of malaria and, at the same time, providing coordinated operational and strategic support to the national malaria program. The Country Program Manager will be supported by a diverse and technically strong regional team of entrepreneurial problem-solvers based in the Latin America region.

This position acts as the “Safety Point Person” for all staff members based in and traveling to Honduras, in close partnership with the Global Safety & Security Department.

The Country Program Manager will report to CHAI Regional Operations Director for Latin America and the Caribbean, working very closely with the Malaria&NTDs Regional Manager who will serve as his/her thought partner and will contribute to a technically sound strategic vision for achieving malaria elimination in Honduras.

This position is based in Tegucigalpa, Honduras. This role requires travel 30% of the time to remote regions with limited infrastructure and medical care within Honduras and/or Central America.

Responsibilities

CHAI Representative and Country Head

• Participate with the Regional Leadership for Latin America and the Caribbean in the definition of the Country Team's overall strategy and continually identify opportunities for CHAI to add value and maximize impact.
• In collaboration with the Regional Leadership for Latin America and the Caribbean, build and leverage strong effective relationships with local key partners and stakeholders, identify and establish additional partnerships as appropriate.
• Support the Regional Leadership for Latin America and the Caribbean on the fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors.
• Contribute, with the regional operations team, to develop clear operational plans for program execution in Honduras.
• Contribute, with the regional operations team, to establish robust financial, administrative, and human resource policies and systems, ensuring they are aligned with CHAI global policies.
• Develop and manage annual program budgets in collaboration with program staff and regional finance team.
• Oversee the financial management of the programs, including monthly cash flow and financial reporting, cash allocations and budget forecasting and planning with the support of the regional finance team.
• With the support of the Admin Coordinator, oversee internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, and interfacing CHAI's legal and financial teams.
• Directly manage a team of associates and establish effective communication and coordination mechanisms within the CHAI team to ensure well-coordinated and executed work streams.
• Support human resources management, including recruitment and management of existing staff.
• Manage and lead the execution of all components of the Country programs, and ensure deliverables are met on time.
• Lead the planning of CHAI operational and technical support to the Ministry of Health and oversee project performance against work plans. Disseminate outputs through high-quality presentations, reports, and publications and communicate them internally and externally.
  
  

Malaria & NTDs Manager

• Explore innovative approaches and interventions to accelerate malaria elimination efforts. Stay updated on emerging technologies, best practices, and global trends in malaria control and elimination, and assess their applicability to the national context.
• Lead national efforts to facilitate the exchange between cutting-edge innovations and Ministries of Health by providing unbiased information to address knowledge gaps and guiding the adaptation of novel tools to local contexts for dengue control.
• Ensure CHAI is a trusted partner by delivering objective data, assisting in informed decision-making, and overseeing the effective implementation of dengue-related innovations.
• Continuously analyze program data and research findings to identify trends, gaps, and areas for improvement. Translate these insights into actionable recommendations and strategies to enhance program impact.
• Assist the national malaria program to optimize the allocation of available funding while identifying any remaining financial gaps preventing robust implementation of national malaria strategic plans.
• Act as a liaison between CHAI and national authorities, advocating for sustained political commitment and resource allocation to malaria elimination. Engage in high-level discussions and negotiations to ensure malaria remains a priority on the national health agenda.
• Support regional health offices in Gracias a Dios, Islas de la Bahia and other high-risk areas of the country to implement, monitor, and evaluate malaria interventions.
• Work closely with CHAI’s malaria & NTDs regional and global management teams and technical advisors to set strategic areas for expansion and guide strategic planning or proposal development as needed.
• Lead local efforts to coordinate and collaborate with international partners, donors, development banks, and non-governmental organizations to align resources and strategies, avoiding duplication and ensuring a harmonized approach towards malaria elimination.
  
  

Perform other tasks as necessary.

Qualifications

Education

• Master’s degree in Public Health, Business Administration, Health Science, Health Economics or related field.
  
  

Experience

• Minimum of 7 years of relevant experience, including management experience.
• Experience conceiving, planning and executing complex programs or projects with verifiable results.
• Experience managing a team.
• Experience executing successful health projects in developing countries, ideally malaria-specific projects and/operational research.
• Experience working with governments and institutions from Latin America.
• Experience living and working in a high risk, and/or low- or middle-income country.
• Experience working remotely with a decentralized team.
• Technical expertise in infectious disease surveillance, entomology, vector control, and/or case management.
  
  

Soft skills

• Strong interpersonal skills and ability to build relationships in a challenging environment.
• Exceptional problem-solving, organization and management skills.
• Expertise in providing technical or operational support to government agencies, their stakeholders, or related complex organizations.
• Exceptional communication skills, including the ability to create compelling presentations, briefs, and reports.
• Comfortable in a peer relationship with political leaders such as the Minister of Health, as well as civil servants.
• Ability to navigate complex government processes with multiple influencers, and to negotiate and achieve consensus.
• Demonstrated ability to work with organization leadership on strategic, operational, and organizational issues, as a strong yet collaborative team member.
• Proven experience in translating analysis into action and supervising execution of activities to meet results.
• Demonstrated ability to learn technical subjects quickly and communicate complex issues clearly.
• Ability to work independently and effectively in a high-pressure, fast-paced environment.
• Ability to handle multiple tasks and projects simultaneously.
• Strong capacity to work diplomatically with policymakers and other partners.
  
  

Hard Skills

• High levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications.
• Fluency in Spanish and English.

🌐 About Latam Opportunities

We partner up with companies to provide opportunities for professionals in Latin America.

🌐 About DELV Global

DELV Global connects North American businesses with top-tier remote professionals from Latin America, Africa, and the Philippines. We offer remote work opportunities with the structure and protection of a U.S.-based company, empowering you to grow your career from anywhere in the world.

📢 Seeking Client Care Coordinator for a U.S.-Based Speech Therapy Company:

We’re hiring a proactive and organized Spanish-speaking Client Care Coordinator to support our Pediatric Speech Therapy. client in the U.S. This is a small business that has been operating for 17 years with a strong trajectory. This role is essential in ensuring smooth day-to-day operations, welcoming client experiences, and strong administrative support. The ideal candidate is a natural communicator with excellent follow-through and a warm, professional presence. They work closely with its Hispanic population located in North Carolina, US.

Key Responsabilities

Client Interaction & Virtual Office Support:

• Serve as the first point of contact between clients and the company via phone, text, email, social media, or video calls.
• Communicate clearly and professionally with families and caregivers, maintaining a warm and welcoming virtual presence.
• Ensure all virtual office systems and communications stay organized and efficient.

Administrative & Front Office Support:

• Answer incoming calls, respond to inquiries, and manage follow-ups.
• Verify client eligibility and process service authorizations through various insurance portals.
• Enter client data into EMR (Electronic Medical Record) systems, manage scheduling, cancellations, and payment postings.
• Maintain accurate and up-to-date client records in Fusion EMR and IntakeQ.
• Support the CEO with administrative tasks as needed.

Marketing & Client Engagement:

• Coordinate monthly marketing initiatives with guidance from the client.
• Create and send newsletters to current and prospective clients.
• Assist in content creation for social media, ensuring it aligns with brand guidelines and values.

What You’ll Need to Succeed

• Fluent in Spanish and English
• Associate degree or equivalent experience
• 2+ years in a professional setting, ideally within a medical office
• Understanding of medical terminology and basic insurance processes
• Familiarity with EMR systems (Fusion EMR preferred), Microsoft Office, and insurance portals
• Experience in marketing or content creation is a plus
• Strong communication skills and initiative — able to work independently without micromanagement
• Organized, detail-oriented, and time-efficient
• Comfortable interacting with children and families in a professional manner
• Understanding of or willingness to learn HIPAA compliance standards

Tools You’ll Use

• Microsoft Outlook
• Fusion EMR
• IntakeQ
• Virtual Receptionist Software
• 8x8 Phone System
• Faxage
• Various Insurance Portals

What We Offer

Training provided on all internal systems and client processes

Ongoing support from a mission-driven, family-centered team

A meaningful opportunity to help children and families thrive

Compensation

Hourly Rate: $7.50 – $8.50 USD/hour (based on experience)

Performance Bonus: Available when key performance metrics are met

Schedule

Full-time

Monday to Thursday: 8:30 a.m. – 6:00 p.m. EST

Friday: 8:00 a.m. – 12:00 p.m. EST

💡 Start Date: ASAP

📢 Training Provided? Yes!

Apply Now

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Somos Nestlé, la compañía de alimentos y bebidas líder en el mundo. Más de 308,000 colaboradores comprometidos con nuestra misión: mejorar la calidad de vida y contribuir a un futuro más saludable. Nuestros valores están enraizados en el respeto: respeto hacia nosotros mismos, respeto hacia los otros, respeto a la diversidad y

respeto a nuestro futuro. Estamos presentes en más de 85 países con más de 413 fábricas. Creemos que nuestroscolaboradores son nuestro activo más importante, y estamos comprometidos en ofrecerte un ambiente laboral internacional, inclusivo y dinámico con muchas oportunidades

RESUMEN DE LA POSICION

Coordinar de cara al cliente, diversos aspectos de la cadena de suministros con un foco comercial, proporcionando una comunicación de alto nivel con el fin de maximizar la confianza en el servicio brindado y alcanzar un nivel más profundo de compromiso y acelerar las mejoras y oportunidades para el negocio.

UN DIA EN LA VIDA DE...

• Generar ingreso de demanda vía resurtido – Gestionar el sell in de la compañía a través del forecast colaborativo, de la planeación y análisis de tendencias de consumo, desplazamiento de inventarios, desempeño de la cadena de suministro, estrategias comerciales y de mercado mediante los modelos de abasto y herramientas de información ( provistas por el cliente)
• Monitorear dispersiones – Monitorear el desempeño de la venta a nivel artículo-tienda para evitar agotados y excedentes de inventario en punto de venta.
• Dar visibilidad y seguimiento a inventarios en punto de venta
• Liderar reuniones colaborativas con resurtido por tienda & corporativo – Liderar y convocar reuniones, generar reportes y preparar información para reunión
• Generar reportes para cliente e internos: Visibilidad de abasto a futuro al cliente y riesgos, Comparaciones FCST, Venta, entre otros
• Generar ingreso de demanda de iniciativas, innovaciones, exhibiciones adicionales y productos con oportunidad de abasto
  
  

Asegurar el abasto eficiente

LO QUE TE HARA EXITOSA(O)

• Formación universitaria en ingeniería industrial o carrera afín
• Mínimo 3 años experiencia en posiciones similares
• Inglés intermedio (deseable)
• Manejo avanzado de Excel, Power BI
• Habilidad para la toma de decisiones con base a análisis de reportes
• Excelentes relaciones interpersonales & comunicación
• Orientación al servicio y al logro de resultados
• Habilidad para energizar y lograr resultados a través de otros
  
  

Te invitamos a que ingreses a nuestra página de carreras de NESTLÉ CENTROAMERICA y registres tu usuario dando click a “Conéctate ahora”. Al crear tu cuenta, podrás cargar tu hoja de vida a nuestra base de datos, lo que te dará una mayor visibilidad con nuestros reclutadores y así poder considerarte para futuras oportunidades

laborales, alineadas con tu perfil, experiencia y habilidades. Por otro lado, tendrás visibilidad de las distintas vacantes disponibles y así aplicar a las que más se ajusten a tu interés. Gracias por querer ser parte de la familia Nestlé.

APLICA AQUÍ: https://jobdetails.nestle.com/job/Tegucigalpa-Customer-Based-Coordinator/1157295101/?feedId=256801&utm_source=LinkedInJobPostings 

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

To learn more about us and our culture, follow the link to Our Story - https://youtu.be/GinyJ-abWJs

About The Job

We’re changing the way people think about customer care, and we need your help!

We’re searching for a Senior Team Lead to provide leadership to Customer Service Representatives and collaborate with Team Leaders on things like performance. training, development and employee recognition. This role is responsible for directing and managing operational activities and contributing to the campus’s overall strategic direction.

As Senior Team Lead, You Will…

• Provide supervision to Customer Service Representatives (CSR) and Team Leads, ensuring proper training, support and customer service is delivered
• Promote professional and personal development of individual team members through performance evaluations, training needs, coaching and career opportunity programs
• Negotiate and mediate with customers or CSRs when required to resolve issues and meet expectations
• Learn and maintain extensive knowledge of client philosophy and service processes to ensure quality customer service
• Interview, select, train and facilitate onboarding for new team members
• Perform data analysis and manage performance
• Authorize and coordinate changes in staffing schedules
• Support business development initiatives
  
  

As Senior Team Lead, You Have…

• High school diploma or equivalent (required)
• Some post-secondary education or completion of a post-secondary degree with a major in Business (asset)
• A background in client relationship management (asset)
• 2-3 years of experience in the contact center industry, with at least 2 years in a Team Lead/Supervisory role
• Customer service experience in a high call volume contact center environment (preferred)
• Experience maintaining and developing operational statistics, financial management information and results reporting
• Excellent verbal and written communication skills
• Strong leadership, analytical, problem solving and decision making skills
• The ability to work in and adapt to a fast-paced, dynamic, always changing environment
• The ability to organize and follow-up on multiple tasks with accuracy and timeliness
• The capability to perform intermediate mathematical functions
• The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
• The ability to influence and motivate employees to attain program goals
• The ability to work a variety of shifts including days, afternoons, evenings and holidays

APPLY HERE: https://jobs.dayforcehcm.com/en-CA/intouchcx/CANDIDATEPORTAL/jobs/7568 

Objective: The Administrative Assistant, in addition to secretarial duties (filing, taking phone calls, scheduling appointments, and making travel arrangements), provides administrative support to executive staff with office management responsibilities including budgeting, personnel records, and payroll. The Administrative Assistant may be required to work independently on projects requiring research and preparation of briefing charts and other presentation materials.

Education: An associate degree from an accredited university is preferred.

Licenses/Certifications: None

Experience: This position requires 1 year of experience working in an administrative position.

Other Qualifications: Must be able to function in an office setting, answer the phone, use office equipment, etc.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

APLICA AQUÍ: https://www.amentumcareers.com/jobs/ln-administrative-assistant-staff-for-subcontracts-tegucigalpa-honduras?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic 

Requisitos

Educación: Licenciatura en Administración de Empresas, Ingeniería Industrial, Civil, Eléctrica o Gestión Empresarial. Preferible que sea ingeniero, pero no indispensable.

Experiencia: 3-4 años en roles similares.

Idiomas: Inglés a nivel intermedio-alto (80%).

Informática: Dominio de Microsoft Office (80%) y herramientas de comunicación (100%).

Otros: Conocimientos básicos en contabilidad (SAP, QuickBooks), manejo de bases de datos (80%).

Habilidades

Organización y planificación.

Manejo de herramientas tecnológicas.

Atención al detalle.

Resolución de problemas.

Adaptabilidad.

Confidencialidad.

Proactividad.

Conocimientos básicos de contabilidad.

Funciones y Responsabilidades

Preparación y traducción de documentos (inglés-español) y apoyo como intérprete en reuniones.

Coordinación de logística, como reservaciones de hotel y transporte.

Apoyo en contabilidad interna y servicios bancarios.

Gestión de suministros para la oficina y asesores técnicos.

Coordinación con empresas de transporte y despacho aduanal.

Soporte general para el funcionamiento de la oficina.

APLICA AQUÍ: https://hn.unmejorempleo.com/empleo-en_cortes_administrador_de_personal_local-5665596.html 

Job Summary:

In the assigned corporate division, the Collections Specialist will contact customers via phone and email to collect funds related to delinquent accounts.

Essential Job Functions:

• Contact customers through phone, email, and written correspondence to follow up on delinquent invoices.
• Negotiate payment plans and terms to secure timely payments.
• Activate and manage customer accounts on the credit card payment portal.
• Assist customers in setting up and troubleshooting any issues related to online payments.
• Receive and process credit card payments from customers.
• Ensure the accurate application of payments to customer accounts.
• Provide clear and concise communication regarding outstanding balances, payment options, and deadlines.
• Address customer inquiries and concerns promptly and professionally.
• Maintain accurate and up-to-date records of customer interactions, payment agreements, and relevant information for weekly calls.
• Generate regular reports on collections activities, payment trends, and outstanding balances.
• Assist with general administrative duties related to collections, including data entry, filing, and document management.
• Minimum Requirements:
• Proficient in PC applications (Microsoft Office) with strong communication and organizational skills.
• Excellent English communication skills for both email and phone interactions.
• Ability to communicate clearly with both internal and external customers.
• Strong problem-solving skills to identify the root cause of issues.
• Ability to multi-task effectively.
• Comfortable in a fast-paced, high-stress environment.
• Conflict resolution skills.
• Analytical problem solver with a passion for delivering excellent customer service.
• No previous collections or logistics experience is necessary; training will be provided.

APLICA AQUÍ: https://www.linkedin.com/jobs/view/collections-representative-at-quadrivius-honduras-4049540778/