Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Job Description

Aramark Healthcare+ is seeking a Food Service Director to join their team in Mt. Pleasant, IA. The Food Service Director is responsible for developing and executing dining solutions to meet customer needs and tastes. Additional responsibilities will oversee and manage dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance
• Ensure food services appropriately connects to the Executional Framework
• Coach employees by creating a shared understanding about what needs to be achieved and how to execute
• Reward and recognize employees
• Ensure safety and sanitation standards in all operations
  
  

Client Relationship

• Identify client needs and effectively communicate operational progress
  
  

Financial Performance

• Adopt Aramark process and systems
• Build revenue and manage budget, including cost controls regarding food, beverage and labor
• Ensure the completion and maintenance of P&L statements
• Achieve food and labor targets
• Manage resources to ensure quality and cost control within budgetary guidelines
  
  

Productivity

• Implement and maintain Aramark agenda for both labor and food initiatives
• Create value through efficient operations, appropriate cost controls and profit management
• Full compliance with Operational Excellence fundamentals, including food and labor
• Direct and oversee operations related to production, distribution and food service
  
  

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Comply with all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  
  

Key Responsibilities

• Establish and maintain systems and procedures for the ordering, receiving, storing, preparing and serving of food related products, as well as menu planning and development
• Develops operational component forecasts and can explain variances. Responsible for components accounting functions.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Coordinates and supervises unit personnel regarding production, merchandising, quality and cost control, labor management and employee training
• Recruits, hires, develops and retains front line team.
• Conducts period inventory
• Maintains records to comply with ARAMARK, government and accrediting agency standards
• Interacts with Client Management and maintains effective client and customer relations at all levels with client organization
• May participate in sales process and negotiation of contracts
• Looks for opportunities to implement new products and services which support sales growth and client retention
  
  

Additional Responsibilities

• Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility)
• Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices
  
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 4 years of hospital food service experience
• Requires at least 1-3 years of experience in a management role
• Requires previous experience in food service
• Requires a Bachelor Degree or equivalent experience
• Strong communication skills
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Must be able to stand for extended periods of time.
  
  

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Job Description:

Location: PEMBROKE PINES, FL (PINES PLAZA)

Take the lead at the center of where it all happens – our retail stores. With your retail knowledge and leadership abilities, you’ll help oversee store operations, manage and develop a team and ensure AT&T customers experience our best-in-class services, entertainment and technology. With access to the latest tech and a company that believes in you, there’s so much in store for your career.

In this role, you’ll partner with a store manager to oversee all aspects involved in the daily operation of a retail store. From assisting with merchandising and product launches to helping to meet and exceed sales objectives, you’ll ensure that customers are provided with an extraordinary experience with our products and services. And you won’t be in this alone. We offer best in class paid training that will set you up for leadership success. You’ll gain valuable experience coaching a team of retail sales consultants to ensure they meet sales and service goals.

Our most successful Assistant Store Managers have:

• Excellent communication and leadership skills
• Three or more years of sales and/or customer experience in telecommunications or a related industry
• Prior management experience
• Well-developed planning, analytical and problem-solving skills
• Familiarity with wireless terminology, industry trends and AT&T mobility systems
• The ability to collaborate with key stakeholders on initiatives beyond store walls.
  
  
  

Additional requirements include:

• Strategic perspective and the ability to champion change.
• Inspiring your team through high performance, collaboration, and teamwork
• Utilizing professional expertise to solve problems and analyze issues.
• Taking initiative and striving and creating results
  
  
  

Our Assistant Store Managers earn $47,500 - $71,300 + $18,000+ commissions yearly if all sales goals are met. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected.
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T
  
  
  

Join our team and you will be on a path to leadership, coupled with a strong salary and benefits that fit your life. Apply today. #ConnectingOurCommunities

• Full-time Office role
  
  
  

Weekly Hours:

40

Time Type:

Regular

Location:

USA:FL:Pembroke Pines:11380 Pines Blvd:RET/RET

Salary Range:

$47,500.00 - $71,300.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Organization- Hyatt House San Ramon

Resumen

HYATT house es un hotel de estilo residencial para estancias prolongadas que apunta a proporcionar a cada viajero la sensación de un condominio moderno. Las propiedades con 125 a 200 habitaciones de tipo suite ofrecen todas las comodidades residenciales, como por ejemplo, cocinas totalmente equipadas, televisores HDTV de pantalla plana y acceso a Internet de alta velocidad. El espacio público presenta diversas instalaciones, entre ellas, una piscina, un gimnasio y un centro de negocios. A los invitados se los agasaja con un desayuno completo todas las mañanas y una velada social los días de semana. Las propiedades HYATT house se encuentran en ubicaciones urbanas, aeropuertos y áreas suburbanas y son ideales para reuniones corporativas de grupos reducidos y clientes corporativos que busquen ubicar a sus empleados en una asignación prolongada.

El Agente de servicios para huéspedes es responsable de registrar la entrada y salida de todos los huéspedes del hotel. Esta persona debe tener habilidades de organización y comunicación excepcionales, así como habilidades superiores de atención a los huéspedes. Este es un puesto que requiere celeridad y que implica manejar dinero, responder teléfonos, proporcionar información local a los huéspedes, etc. todo de manera atenta, cortes y eficiente.

Le damos la bienvenida a nuestra nueva casa: ¡HYATT house!

Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations
  
  

Client Relationship

• Identify client needs and communicate operational progress
  
  

Financial Performance

• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
  
  

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality and control
  
  

Compliance

• Maintain a safe and healthy environment for clients, customers and employees
• Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
  
  

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
• Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
  
  

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of experience
• Requires at least 1 year of experience in a management role
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships
• Ability to demonstrate excellent customer service using Aramark's standard service model
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.
  
  

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• This job is a member of the Flight Team within the Integrated Operations Division.
• Responsible for providing clerical support for the Flight Management Staff.
  
  

What You'll Do

• Assists pilots with operational, administrative and personnel matters
• Answers phones, general questions and assists with walk-in traffic
• Issues parking tags and completing AOA badge applications
• Processes payroll transactions for all Military, LTD, Unpaid sick leaves as well as resignations/retirements
• Ensures all personnel records are processed for each pilot who transfers into or out of the base
• Maintains Loaner iPads and Jeppesens. Inventories and orders operational and office supplies via Smart Buy
• Maintains detailed data files in Excel
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High School diploma or GED equivalency
• Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
• Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  
  

Preferred Qualifications- Education & Prior Job Experience

• N/A
  
  

Skills, Licenses & Certifications

• Minimum typing skill of 25 to 49 W.P.M.
• Knowledge of Microsoft Office to include Word, Excel, Outlook, etc.
• Ability to use Power Point and SAP
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!


Job Overview

Mobile Associates (MA) work as a member of a Retail Team of Experts to bring the T-Mobile brand to life. They're brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers' needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates are working with their team and proactively building skills and proficiencies, in preparation for the next level up as a Mobile Expert. As a Mobile Associate, you will be required to successfully complete new employee training.

Job Responsibilities:

• Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:
• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.
• Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
• Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.
• Approaching service and sales needs with composure, integrity and compassion.
• Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:
• How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network
• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
• Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
• Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
• Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:
• Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
• Successfully identify and handoff small business leads.
• Support team initiatives and create an inclusive environment
  
  
  

Education and Work Experience:

• High School Diploma/GED (Required)
• 6 months of customer service and/or sales experience, Retail environment preferred. Required
• Must be Fluent in Spanish
  
  
  

Knowledge, Skills and Abilities:

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
• Competitive drive and proven ability to succeed in a fast-paced sales environment. (Required)
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues. ()
• Effective at balancing customer needs and performance goals. (Required)
  
  
  

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States
  
  
  

Travel:

Travel Required (Yes/No): No

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Hourly Base Pay: $19.00, plus $5.00 per hour training pay.

Within the first 90 days working at T-Mobile, Mobile Associates receive on-the-job training and are eligible for hourly training pay. Once completed, Mobile Associates promote to the Mobile Expert role and become eligible for an annualized incentive target of $18,000/year. Actual incentives vary based on performance and full-time status. All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

SUMMARY

The Sanitation Supervisor, reporting to the Quality Manager, leads a team of Sanitation Technicians to ensure the facility and processing equipment meet the highest standards of cleanliness, food safety, and workplace safety. This role requires independent decision-making on day-to-day activities, with manager guidance provided for non-routine matters.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Selects, trains, coaches, and mentors sanitation team members.
• Organizes and conducts regular performance and goal-setting meetings.
• Develops and maintains relationships with vendors and suppliers.
• Enforces Federal, State, and industry Health and Safety regulations.
• Promotes safety through awareness discussions, training, and by modeling safe behaviors, with strong emphasis on chemical handling, PPE, and exposure risks.
• Maintains required documentation (e.g., Pest Control, MSS, Chemical Inventory/Usage/Titrations, Audits, Daily Tasks).
• Ensures compliance with FSQS policies, departmental SOPs, SSOPs, and safety programs.
• Conducts regular facility inspections to identify opportunities for improvement.
• Performs annual SSOP audits to confirm accuracy and effectiveness.
• Leads and participates in investigations, root cause analyses (RCA), and continuous improvement (CI) initiatives.
• Provides leadership during emergencies or natural disasters, ensuring personnel accountability.
• Ensures adherence to Safe Quality Food (SQF) standards; promptly reports food safety or quality concerns to QA and Production Leadership and develops CAPAs as needed.
• Performs other duties as required or assigned which are reasonably within the scope of this role.

BASIC QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• Bachelor’s degree in a related field or equivalent relevant experience.
• Minimum 5 years of sanitation experience, including at least 1 year directly supervising hourly employees.
• Knowledge of microbiology, HACCP, SQF, OSHA compliance, food laws, pest control, and sanitation practices in the food industry.
• Strong verbal and written communication skills; ability to speak effectively before groups at all levels of the organization.
• Proficiency with Microsoft Office (Outlook, Excel, PowerPoint, Word).
• Ability to read and interpret safety rules, technical manuals, and operating procedures in English.
• Ability to perform basic mathematical calculations, including fractions, decimals, and measurements.
• Preferred - Experience with sanitation budgeting, cost control, or vendor management.
• Preferred – Bilingual English/Spanish

ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE)

• Expert knowledge of cleaning chemicals and safe handling practices.
• Strong understanding of HACCP and SQF programs.
• Demonstrated leadership, coaching, and conflict-resolution skills.
• Ability to foster a safety-first culture and drive continuous improvement.

Physical Demands

The employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to climb, balance, taste, or smell. Must regularly lift and/or move up to 10 - 25 pounds, and occasionally more than 50 pounds with assistance from co-workers and/or mechanic devices. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. Occasional exposure to wet and/or refrigerated conditions. The employee will be handling items that may be very hot. The noise level is usually moderate.

Grillo’s is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment.

As a Customer Service Representative, you’ll be responsible for ensuring the accurate execution of transportation plans and maintaining clear, timely communication with customers and internal teams. Your daily work will center around structure, systems, and consistency. Key responsibilities include:

• TMS & System Accuracy: Enter, update, and maintain load data with full accuracy and compliance for accounting, billing, and reporting.
• Clear and Proactive Communication: Relay key updates, shipment statuses, and problem resolutions to the team and customers using standardized communication channels.
• Appointment Management: Schedule, confirm, and track pickup and delivery appointments to ensure smooth freight movement and on-time performance.
• Billing Oversight: Handle billing discrepancies directly with the accounting department to ensure clean invoicing and resolution of any issues.
• Customer Support: Quarterback customer requests and ensure they are resolved promptly by collaborating with internal departments and following through until completion.
• Team Collaboration: Partner closely with the operations team to support execution, resolve issues, and maintain service integrity.
• Approval Management: Ensure all approvals, whether via email, load tender, or rate confirmation—are properly documented and uploaded to the load record.
• Issue Identification & Escalation: Spot discrepancies, shipment issues, or service delays early and escalate them through the proper channels.
• Support to Account Management: Provide operational support by documenting and tracking account-specific processes, billing notes, and follow-up tasks.
• Operational Discipline: Follow assigned workflows, task lists, and procedural checklists to ensure no step is missed in the logistics lifecycle.

Qualifications:

• Previous experience in logistics, transportation, or customer service preferred
• Strong organizational and multitasking skills
• Excellent written and verbal communication
• TMS experience a plus
• Team-oriented with problem-solving skills

Benefits:

• Competitive base salary plus bonus plan
• 401(k) retirement plan
• Full benefits package (medical, dental, vision)
• Paid time off & company holidays
• Career growth opportunities within the logistics industry

We have an incredible opportunity for a dynamic, energetic, and eager Bilingual Part-time Recruiter in Miami!

About DO & CO

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations.

What We Offer:

• Competitive hourly rate
• Daily Complimentary Meals (Breakfast, Lunch and Dinner).
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standards for hospitality.
• Genuine career development opportunities, both nationally and internationally.
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.
  
  

Responsibilities:

• Manage and drive a full-cycle recruitment process including sourcing, screening, interview, feedback and offers for all levels of candidates from entry to senior level.
• Build a pipeline for multiple requisitions across foundation teams and geographies, considering diversity levels and the importance of balanced candidate slates.
• Engage in activities geared towards recruiting activities with local schools and/or community-based organizations and other recruitment events
• Drive inclusion through building diverse pipelines at top of the funnel
• Influence and educate hiring managers on processes, interview best practices and decision making.
• Provide a consistently exceptional candidate experience ensuring DO & CO becomes an employer of choice.
• Create new innovative ways to surprise, and intrigue candidates as they go through our interview process.
• Be a company ambassador and represent DO & CO with integrity and professionalism.
• Occasionally support high recruitment volume for special events
  
  

Qualifications:

• 2+ years full cycle recruiting experience is strongly preferred.
• Experience in F&B / Chef recruitment would be a definite advantage
• High volume recruiting experience. Airline experience would be an advantage
• Highly competent with ATS
• Well-developed analytical and influencing skills
• This individual would be and outside the box thinker as it relates to Lead Generating activities
• Demonstrates a positive, can-do attitude
• Comfortable working with a high degree of ambiguity
• Ability to be patient and communicate respectfully in a fast-paced environment
• Strong organizational and planning skills and a solutions orientation
• Genuine curiosity and strong desire to continuously learn and grow
• High-level of self-initiative, creativity, perseverance, and flexibility
  
  

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.

Instructors are responsible for leveraging their expertise to deliver education services to students through:

• Planning and organizing instructional methods and resources
• Programmatic accreditation (if applicable)
• Facilitating student engagement in the classroom/learning environment
• Working one-on-one with students
• Assessing students and providing developmental feedback
  
  

Position Requirements

• 2+ years of professional experience
• Master's Degree in English

Instructors are responsible for leveraging their expertise to deliver education services to students through:

• Planning and organizing instructional methods and resources
• Programmatic accreditation (if applicable)
• Facilitating student engagement in the classroom/learning environment
• Working one-on-one with students
• Assessing students and providing developmental feedback
  
  

Adjunct Mathematics Faculty at Keiser University are responsible for delivering quality instruction in undergraduate math courses, fostering student learning and maintaining academic standards aligned with university policies.

• This position will teach lower-division mathematics courses such as College Algebra, Statistics or Basic Math.
• Prepare and deliver lectures, assessments, and course materials per curriculum guidelines.
• Provide academic support and feedback to students in a timely and professional manner.
  
  

Qualifications

• Master's Degree in Mathematics or a closely related field (e.g. Statistics, Math Education), with at least 18 graduate level credit hours in Mathematics.
• Previous teaching experience preferred but not required.

The Student Services Coordinator role supports the Student Services department by offering a diverse range of activities designed to enhance student engagement and foster professional development.

Responsibilities

• Offers placement assistance and career development support to students and graduates.
• Coordinates and facilitates student activities such as but not limited to including student appreciation days, career fairs and annual graduation ceremony.
• Conducts and schedules monthly workshops on topics such as interviewing, resume writing, time management and professionalism.
• Resume reviews and assistance.
• Delivers exceptional customer service to students and handles their requests in a timely manner.
• Cultivates and maintains relationships with employers.
• Develops and updates student services bulletin boards, job boards and the online career center database.
• Facilitates on-campus recruiting events with employers.
• Prepares monthly departmental calendars detailing meetings, events, student activities and guest speakers.
• Oversee the creation of semester newsletters.
• Offers referral services to students for health insurance, housing, day care, transportation and other community resources.
• Maintains accurate records and documentation.
• Coordinates and facilitates Student Government Association/Phi Theta Kappa meetings and assists with other student organization meetings accordingly.
  
  

The student Services Coordinator must have a minimum of a Bachelor's degree and have at least two years of related experience.

The Receptionist is responsible for the following

• Direct calls to the appropriate individuals.
• Notate telephone and in-person message and forward to appropriate recipient.
• Greet all visitors in a cordial and professional manner.
• Maintain a comfortable, organized lobby area for prospective applicants.
• Perform other duties and responsibilities as assigned.
  
  

Receptionists must have a minimum of a High School Diploma or equivalent and have a background in customer service.

Receptionist Must Also Have The Following

• Ability to work flexible schedule.
• Must have switchboard experience and experience with multiple phone lines.
• Excellent computer skills including Word and Excel.
• Strong communication skills.
• Must be organized and able to multi-task.
• Must have a positive and upbeat attitude.

Instructors are responsible for leveraging their expertise to deliver education services to students through:

• Planning and organizing instructional methods and resources
• Programmatic accreditation (if applicable)
• Facilitating student engagement in the classroom/learning environment
• Working one-on-one with students
• Assessing students and providing developmental feedback
  
  

Job Requirements

• Must have a Master's Degree in Information Technology
• Must have 2 years of professional experience

The Administrative Assistant performs routine clerical and administrative duties and assists in the coordination of general office functions.

The Administrative Assistant accomplishes this through.

• This position supports the Campus President
• Responsible for coordinating and facilitating meetings.
• Monitors progress of internal and Campus-wide projects.
• Performs confidential secretarial duties relating to student or personnel documentation.
• Performs other duties as assigned.
  
  

Administrative Assistants must have a minimum of a High School Diploma or equivalent but a degree is preferred.

Must also have more than two years related experience.

Job Description

Come and help us “build” our Consumer and Shopper Engagement team in our new office located in Tempe, AZ! We’re looking for energized and insightful people to join our team and serve our consumers world-wide. From building tips and advice on the latest sets, to troubleshooting and hunting down rare parts, we cover a huge range of topics, which makes every day totally different!

About The Role

The LEGO Group commits to a hybrid working model where you can work a maximum of two days a week from home with a minimum of three days in the office. Therefore, you should live within commutable distance to Tempe to apply for this exciting role. Successful candidates will be supplied with equipment for hybrid working.

Start dates for the upcoming training classes are in September and October of 2025.

Where you’ll spend your time

The first four weeks you will get to know your new colleagues, learn about LEGO® bricks, and settle into the LEGO culture during your in person, classroom-based training. This training will be from 9 00am to 5 00pm, Monday through Friday. This training can be subject to change.

We are currently hiring for a shift with different, scheduled, starting times (even at the half hour), ranging from 8 00am to 10 00am.

Full-time employees work 5 days a week, Monday through Friday.


Core Responsibilities

• Respond in a lively, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat.
• Engage in both verbal and written communication in English and Spanish.
• Use technology while helping consumers. Salesforce, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
• Provide excellent service to each consumer when there is a high volume of contacts.
• Adhere to your planned schedule, as all breaks, shift start times, and shift end times are scheduled around consumer demand.
• Represent the LEGO Group brand through our outstanding tone of voice.
• Agree to our confidentiality agreement.
• Meet performance expectations with post-contact survey results and your daily efficiency.
• Work on Black Friday and Cyber Monday to help our most dedicated fans. You will also be scheduled to work on key company holidays to support high volumes during our peak season.
  
  
  
  

Play your part in our team succeeding

Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat. Every day is different! We answer questions about up-and-coming product launches, place an order for one of our biggest fans, or troubleshoot one of our digital products, such as LEGO Boost or the LEGO Life app. We are looking for upbeat, energetic, and hard-working individuals to join us in giving our fans the best consumer experience.

Do you have what it takes?

• Being happy to work in a dynamic, fast paced, and one team environment.
• Great communication skills both spoken and written. Read, write, and speak in Spanish at professional and fluent working proficiency.
• Experience in providing premium customer service.
• Confidence to make your own judgements about what is right for your consumer.
• Attention to detail and ability to multi-task and to prioritize.
• Be comfortable with virtual assessments, have access to a secure Wi-fi network, and have a private space to work remotely.
• Strong computer literacy, including the effective use of various systems and platforms.
  
  
  
  

Here are just some of the generous benefits of working here

• $45,000 base salary with overtime eligibility.
• A paid, four-week training that will set you up to deliver a premium service to consumers.
• Consistent performance support from your leader.
• An opportunity to shop with our generous employee discount.
  
  
  
  

Join the global LEGO family!

Here is some more of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the

Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility, and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug-free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement, which is intended for those with disabilities, LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.





Compensation

The salary for this position has a range of $39,520.00 - $59,280.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Job Description

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 6-8-week training.

This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends.

During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future!

What you will gain:

Limitless Career Opportunities

This structured program provides the support you need, including formal discussions to review your objectives & development

Leadership Development

You’ll develop the foundation for what it takes to become a successful leader in our organization

We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations

Professional Networking

You will also get out into the community and establish relationships essential to growing our business - and your success

This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

Complete training consistent with established program

Support business strategies to increase sales and optimize profitability

Ensure high levels of customers satisfaction through excellent service

Build and maintain knowledge of all products to ensure effective customer recommendations

Build positive relationships with wholesale and retail customers

Complete store administration

Ensure compliance with policies and procedures including safety, loss prevention, and security

Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays

Support employee training, development, performance management, and corrective action

Respond to and resolve any customer and/or employee complaints

Partner with Store Manager to make outside sales calls to increase market share

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must have at least a High School diploma or GED
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  
  

Preferred Qualifications:

• Willingness to relocate for future job opportunities
• Have at least one (1) year experience working in a retail, sales, or customer service position
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Have previous work experience selling paint and paint related products
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems
• Have an associate degree or higher in business, sales, or marketing
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Resumen

El Coordinador de Logística brinda dirección general durante toda la operación de la Flota Dedicada y brinda asistencia operativa al Gerente de Proyecto cuando sea necesario.

Responsabilidades

• Mantiene relaciones de trabajo positivas y alentadoras con todos los conductores.
• Proporciona comunicaciones constantes de problemas de servicio al personal y departamentos apropiados, tanto internos (NFI) como externos (Cliente).
• Realiza tareas de planificación de carga, programación de conductores y despacho utilizando recursos de flota dedicada y de transporte común.
• Coordina la entrada diaria de datos en el sistema de gestión de pedidos patentado de NFI, TMW.
• Se coordina con el equipo de facturación de la oficina central para garantizar la finalización oportuna y precisa de las facturas semanales de los clientes.
• Garantiza la finalización precisa y oportuna de las tareas diarias y semanales.
• Proporciona informes semanales de KPI/datos de rendimiento a partes internas y externas.
• Coordina diariamente la programación del mantenimiento de camiones y remolques.
• Trabaja con el departamento de seguridad en DriveCam, cumplimiento del conductor y cuestiones de HOS
• Ayuda al Gerente de Proyecto con la implementación de las políticas laborales, de seguridad y de seguridad de NFI.
• Asiste y brinda cobertura en todos los departamentos durante las vacaciones, feriados si es necesario.
• Gestiona y mantiene la nómina de los conductores.
• Audita y aprueba los informes de gastos del conductor.
• Brinda asistencia al Gerente de Proyecto cuando sea necesario.
  
  

Calificaciones

• Experiencia mínima de 2-3 años en logística y/o transporte.
• Experiencia en aplicaciones informáticas, incluidos MS Office y TMW, muy deseada.
• Excelente servicio al cliente, capacidad de resolución de problemas, comunicación y toma de decisiones.
• Excelentes habilidades de comunicación oral y escrita
• Capacidad para trabajar de manera eficiente y realizar múltiples tareas.
• Capacidad y disponibilidad para trabajar en horario extendido si es necesario.
  
  

Empleador que ofrece Igualdad de Oportunidades/Veteranos Protegidos/Individuos con Discapacidades

El contratista no despedirá ni discriminará de ninguna otra manera a los empleados o solicitantes porque hayan preguntado, discutido o revelado su propio salario o el salario de otro empleado o solicitante. Sin embargo, los empleados que tienen acceso a la información de compensación de otros empleados o solicitantes como parte de sus funciones laborales esenciales no pueden revelar el salario de otros empleados o solicitantes a personas que de otro modo no tendrían acceso a la información de compensación, a menos que la divulgación sea (a ) en respuesta a una queja o cargo formal, (b) en cumplimiento de una investigación, procedimiento, audiencia o acción, incluida una investigación realizada por el empleador, o (c) de conformidad con el deber legal del contratista de proporcionar información. 41 CFR 60-1.35(c)

Solicitantes del condado de Los Ángeles: La Compañía considerará a los solicitantes calificados, incluidos aquellos con antecedentes penales, de manera consistente con las leyes estatales y locales aplicables.

Nos complace compartir que la tarifa base por hora para este puesto es $23.84 -$31.79/HORA. NFI toma en consideración las calificaciones, la experiencia, la educación y la ubicación geográfica de los solicitantes al determinar una tasa de pago inicial.

Los empleados también son elegibles para un sólido programa de beneficios, que incluye cobertura médica, dental, oftalmológica, de medicamentos recetados, plan 401k, programa de bienestar, seguro de vida, tiempo libre remunerado y licencia parental remunerada, entre otras opciones de planes de beneficios.

Resumen

El Asistente de servicio de alimentos tiene como responsabilidad principal asistir en el servicio de comidas. Esta persona debe tener buenas habilidades de comunicación, así como la capacidad de levantar, empujar y tirar de cargas moderadas. Este es un puesto que requiere celeridad y un contacto continuo con el cliente.

Job Description

This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within NMDP systems to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within NMDP systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly.

The following activities would also be performed as necessary: scheduling laboratory testing, ordering/sending donor kits, obtaining consent, and monitoring donor follow through. Good guardianship of member confidentiality and identity is required. Role supports the achievement of department goals through job accountabilities, excellent customer service, and exceptional time management. Candidate must demonstrate professional telephone etiquette with the ability to build rapport with customers in a heavy blended (inbound and outbound) call environment.

Responsibilities

• Contact Members/Donors for Donor Search-Related Activities:
• Locates donors using data provided at recruitment, including alternate contacts; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors (advanced) - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation. Utilizes reflective listening skills, summarizes conversations, and assesses the next steps in the donation process.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening (advanced) - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation. Appropriately engages Medical Services, Provider Services, and Donor Advocacy for consultation on unusual donor circumstances. Documents and communicates resolutions or anticipated next steps.
• Coordinates blood draws (appointment time, location, kit ordering, donor/kit tracking) and completing follow-up forms as needed.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.
• Practices good guardianship of member confidentiality and identity through appropriate use of available people finder tools.
• Completes first contact activities within established timelines. Provides required updates to Provider Services, as applicable. Documents all donor activity in STAR Link/Salesforce donor file. Completes all appropriate NMDP documentation.
• Maintains standards and compliance with identified department performance standards to increase the number of donors moving forward to donation.
  
  

Establishes and Maintains Good Relationships with Donor Operations, Donor Center Staff, Collaborating Departments, and External Vendors:

• Maintains understanding of donor operations processes and unique customer requirements.
• Upholds, develops, and supports relationships with Provider Services, NMDP KitMaker and external laboratory partners or other draw sites to maintain phlebotomy sites throughout service areas.
• Collaborates with other teams and departments to achieve goals and support the work of Donor Operations (e.g., Marketing and Communications, Donor Experience, Provider Services, Donor Advocacy).
• Collaborate closely with Workup teams to manage details and ensure smooth and timely hand-offs of donor cases.
  
  

Other Duties As Required For Team/Department Operations

• Maintains on-going knowledge of HLA, and blood stem cell transplantation.
• Assists in maintaining STAR Link donor database.
• Participate in shared team responsibilities and staff back-up including coverage of calls in the general team call queues, while servicing those member/donor files as needed with excellent customer service/resolution.
• Performs all duties in compliance with standard operating procedures, National Marrow Donor Program (NMDP) standards, regulations outlined in the Code of Federal Regulations (CFR), Federal Drug Administration (FDA) guidance and other applicable Federal, state, and local laws. Adheres to OSHA guidelines as applicable.
  
  

Qualifications

Qualifications - External

Required Qualifications

Knowledge of:

• MS Office, including basic word processing, spreadsheet, and database software application skills.
• Proficiently applying computer skills and engaging with customers simultaneously
• Advanced internet research skills including familiarity with social media.
  
  

Ability To

• Demonstrate strong communication skills and the ability to ask probing questions while working in a mission-driven call center environment.
• Manage a high volume of challenging file types.
• Apply appropriate use of available people finder tools, as deemed necessary.
• Deliver solid customer service while utilizing proven critical thinking and problem-solving skills, while employing a high degree of emotional intelligence.
• Integrate new and evolving knowledge into daily work and utilize multiple resources and tools to complete work.
• Demonstrate proficiency by multitasking in a fast paced and multi-media (phone, email, text, mail) environment with observable proficiency.
• Convey medical information to donors, manage confidential information appropriately, and employ strong documentation practices.
• Contribute to a team environment and take initiative and responsibility for independent work as needed.
• Complete work with a high level of accuracy, attention to detail and follow-through.
• Maintain flexibility in work hours to accommodate staffing needs; evening/weekend hours may be required.
  
  

Education And/or Experience

• Bachelor’s degree in human services or a Health Care related field is required. However, upon evaluation, equivalent related Health Care experience and/or education may be substituted for the degree requirement. Additional educational experience in public health, psychology, or health promotion is preferred.
• Three plus years of professional experience in demonstrating ability to communicate effectively with individuals or coaching individuals on behavior change. Three years customer relations, direct patient interaction or care in a clinical/healthcare setting may be substituted for behavioral coaching experience.
• Experience with basic word processing and data entry required.
  
  

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• Familiarity with medical terminology and advanced health screening experience preferred.
• Familiarity obtaining informed consent.
• Experience in target-driven sales environment.
• Familiarity with digital social platforms and social media applications.
  
  

About The Team

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information