Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Use Your Power for Purpose

Reporting to the Research & Development division, you will be integral in bridging evidence-based medical decision support with colleagues and stakeholders to enhance health and treatment outcomes. By developing frameworks to ensure our evidence is scientifically robust, providing unbiased and medically necessary expertise, or investigating data gaps, our mission remains clear: to empower healthcare decisions regarding the safe and appropriate use of medicines for patients. Your work will support better health outcomes, ensuring that our evidence is sound and that healthcare decisions are informed and safe for patients.

What You Will Achieve

In this role, you will:

• 1. STUDY IMPLEMENTATION & MANAGEMENT
• Support via execution of operational tasks the conduct of studies and projects (Non-Interventional Studies, Low Interventional Studies, etc.) by working collaboratively with all involved departments and groups
• Coordinate and execute operational responsibilities for assigned studies in compliance with Pfizer policies and procedures
• Schedule, participate in and take minutes during scheduled team meetings (if required) – distribute minutes, action items, follow-up for completion as needed
• Create or assist with study documents as requested by Clinical Scientist or Study Team (MS Word, Excel, Powerpoint)
• Create folders and file documents in shared drive locations (Sharepoint, Teams, etc) for Study Team to actively manage the project
• Prepare and assist others with required internal study documents including, but not limited to, concept submission, due diligence checklist, laboratory worksheets, supply requests, study team rosters, vendor lists, etc.
• May act as primary contact for vendors, including laboratory and/or Clinical Research Organizations and maintenance of associated documentation (i.e., vendor management plans)
• Liaise with external vendors to ensure laboratory supplies and sample shipment arrangements are made in accordance with protocol requirements and follow-up with vendor to ensure supply fulfillment is completed as expected
• Prepare study/project timelines and track progress against stated milestones and deliverables
• Track Pfizer SOP process steps from concept development through study close-out and ensure Study Team is completing all required items per the relevant SOP and or Medical Affairs processes
• Liaise with external collaborators, key opinion leaders, to obtain relevant required documentation need in support of various research activities
• Manage financial aspects of research projects including, but not limited to, tracking invoicing and payment activities, and alignment with departmental budget forecasts, facilitate execution of Confidentiality Disclosure Agreements, study contract and updates
• Maintain study master file and file study documents in the appropriate Pfizer repository (i.e. GDMS, PTMF, etc)
• Maintain study details in required systems as necessary from concept to close-out (Siebel, SToD, etc)
• Support audits/inspections as applicable
• DEPARTMENT LEVEL SUPPORT
• Assist with entry of study details into any of a variety of systems on behalf of department colleagues
• Work with Clinical Scientist team and other operational colleagues on department-wide financial updates and information collection/reporting
  
  

Here Is What You Need (Minimum Requirements)

• BA/BS Degree in science, health-related field or epidemiology with at least 5 years of relevant (prior clinical trial, non-interventional study and/or epidemiologic study) experience.
• Experience with participating in and supporting a multidisciplinary team
• Experience in project management - managing fully-outsourced projects or vendor oversight is highly desired for this position
• Exercises own judgement leveraging knowledge and experience. Works independently with instruction on complex problems.
• Fluent in English with exceptional written and oral communication and cross-functional collaborative skills
• Outstanding organizational skills, managing several projects concurrently that are often time pressured; strong ability to effectively multi-task and prioritize
• Proficiency in MS Word, Excel, and Powerpoint

Work Location Assignment: Hybrid

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Medical

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.

Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and executing transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience.

The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence with the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.

The role will also provide fantastic opportunities to lead and shape next generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role?

Heads up! We embrace a vibrant hybrid work culture here in our beautiful Costa Rica office—where the energy of in-person collaboration meets the flexibility of remote work. You’ll be joining us on-site three days a week, surrounded by passionate teammates and plenty of coffee-fueled creativity!

Responsibilities

Contracting and Order Management

• Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials.
• Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month .
  
  

Billing Management

• Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices.
• Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills.
• Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status.
  
  

Customer Service

• Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues.
• Oversee the daily operations of the customer service team to ensure quality standards are met and maintained.
• Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance.
• Handle escalated customer service issues and complaints in a professional and efficient manner.
• Work closely with other departments to resolve customer issues and ensure a positive customer experience.
• Develop and implement processes and procedures to streamline the customer service operation.
• Stay up-to-date on industry trends and best practices to ensure the customer service team is providing the highest level of service possible.
• Generate reports on customer service metrics and activity for leadership consumption and monthly business reviews.
  
  

Operations Excellence: Optimization and Process improvement

• Acts as a thought leader to drive consistency in processes, capabilities, and services meeting performance expectations for consistency, accuracy, simplification, and timeliness of delivery .
• Trusted advisor for customers and internal clients on operational processes and capabilities, and provides efficient, scalable operational solutions across a portfolio of accounts .
  
  

Stakeholder Management (Field, Partners, Customers)

• Uses voice of customer frameworks and metrics to identify trends and influences across multiple customers and internal groups.
  
  

Qualifications

Required Experience/Minimum Qualifications

• Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement OR equivalent experience.
• 2+ years’ experience with one or more of the following: contract management, billing, or order management.
• 2+ years’ experience using data to drive decision making and using Key Performance Indicators (KPIs) to monitor performance.
• 1+ years’ experience in a consulting or advisor capacity for internal or external stakeholders.
• This role requires proficiency in written, reading, and conversational English and Spanish as all business operations as well as customer communications are conducted in English and Spanish.
  
  

Preferred Qualifications

• Master's Degree in Business, Operations, Finance, or related field AND 3+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 5+ years experience in program management, process management, or process improvement OR equivalent experience.
• 4+ years of work experience in contracting & order management, pipeline management, & billing execution, with a focus on financial accuracy, compliance, and risk management.
• 2+ years of experience in customer service operations, managing escalations, improving service metrics, & implementing process improvements to streamline operations.
• Experience with similar industry Business Value deal constructions.
• Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
  
  

Microsoft will accept applications for the role until October 28, 2025

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.

What You'll Do

• In charge of security screening and passenger service procedures at check-in and in the gate area
• Provides assistance to passengers as requested or required
• Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures
• Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules
• Able to lift and carry bags and boxes weighing up to 70 lbs
• Ability to stand for prolonged periods of time
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma
• Must have working knowledge of sabre
• Ability to work a variety of shifts, according to operational needs
• Willing to work weekends and shifts
• Excellent customer service, communication, and organizational skills
• Excellent personal grooming established by company standards
• Proactive team player
• Must have the ability to work under pressure
• Must be able to read, write, fluently speak and understand English and the native language
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Ops Coordinator - (Customer and Partner Ops Coordinator)

***(This is a junior role)***

Based in San José - Costa Rica / Hybrid / Full time

Job responsibilities

- Partner with the key stakeholders both internal and external to Microsoft (Training Program Managers, Training Planning Coordinators Learning Partners, Customer Learning Representatives, Microsoft Technical Trainer Managers, Learning Partners) to drive scheduling, planning, logistics support, and execution to fulfill customer delivery demand and help meet ACR (Azure Consumed Revenue) targets.

- Serve as single point of contact for learning events and skilling plans for stakeholders, partners, and customers to complete all necessary logistics that ensure delivery success:

• Drive planning, logistics support, and execution to fulfil customer delivery demand and event success.
• Follow established processes and SLAs, utilize program-specific tools and platforms to relay appropriate information about training deliveries as it pertains to scheduling operations coordination
• Staff instructors (MTTs, LPTs etc.) into learning delivery events according based on defined process and requirements
• Cross-team/org partnership & collaboration to ensure logistic needs are being met in a timely manner
• Create and maintain schedule of training events and monitor capacity, adjusting deliveries according to established program guidelines
• Manage all inbound and outbound communications, via established channels, related to instructors and operational elements of learning deliveries, as well as providing operational guidance to learners and stakeholders
• Schedule and coordinate instructor meeting invites for learning events
• Schedule and coordinate Train-the-Trainer (TTT) activities for instructors
• Book interpreters and manage communications between learners, trainers, and service supplier to ensure the ASL interpreter will be prepared to support learner during the event they registered for
• Manage registration and invitation process across all learning events to ensure timely and comprehensive communication to customers.
• Check registration landing pages are created in conformity with scope and SLA
• Manage rosters, enrolment change requests, and waitlists as it pertains to the specific learning delivery requirements
• Provide guidance and support as needed for students and instructors throughout the delivery process
• Manage post-event evaluation and summary reporting as it pertains to the specific learning delivery requirements
• Monitor quality of delivery and signal to relevant POCs as appropriate
• Provide regular status updates and raise impacting issues to your Team Lead
• Integrate new learning program components that require scheduling and delivery operations support.
• Actively participate in UAT and in the optimization of scheduling and delivery operations processes

Required Skills

• Strong English verbal and written communication skills
• Be process-driven, extremely organized, and detail-oriented
• Proven operations experience in a customer-facing role
• Able to deal with ambiguity, be proactive, and drive tasks to closure.
• Capable of juggling multiple projects at once, actively track pending items, and constantly re-prioritize tasks based on changing business needs
• Commitment to customer service and team-oriented management of tasks
• Ability to work with minimal oversight and review and maintain high quality results
• Solid customer relationship and engagement skills
• Ability to work collaboratively within an academic community
• Proven experience in working across cultures
• Ability to interpret client and customer needs
• Proven ability to continually adapt and learn new procedures and software programs
• Exercise sound judgment, tact, diplomacy, integrity, and professionalism in all transactions including communicating and working with confidential and sensitive information
• Proficient with MS Office (Word, PowerPoint, Excel, Visio, Outlook)
• Ability to work flexible hours that correspond with clients, as needed

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.

What You'll Do

• In charge of security screening and passenger service procedures at check-in and in the gate area
• Provides assistance to passengers as requested or required
• Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures
• Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules
• Able to lift and carry bags and boxes weighing up to 70 lbs
• Ability to stand for prolonged periods of time
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma
• Must have working knowledge of sabre
• Ability to work a variety of shifts, according to operational needs
• Willing to work weekends and shifts
• Excellent customer service, communication, and organizational skills
• Excellent personal grooming established by company standards
• Proactive team player
• Must have the ability to work under pressure
• Must be able to read, write, fluently speak and understand English and the native language
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American

Descripción de la empresa Distribución y venta de productos farmacéuticos.

Descripción del puesto Como Gestor de Procesos en Compañía Farmacéutica S.A. (COFASA), serás responsable de analizar, diseñar y optimizar los procesos internos de la empresa para mejorar la eficiencia y efectividad operativa. Entre tus tareas diarias estarán documentar procesos, identificar áreas de mejora y colaborar con diferentes departamentos para implementar cambios. Este es un puesto de tiempo completo y se realizará de manera presencial en nuestras oficinas ubicadas en Calle Blancos.

Requisitos

• Experiencia en análisis y diseño de procesos internos y optimización de operaciones.
• Habilidades en la identificación de áreas de mejora y la implementación de cambios.
• Capacidad para colaborar con diferentes departamentos y equipos de trabajo.
• Habilidades adicionales como la capacidad de trabajar en equipo, buena comunicación y una mentalidad orientada a la mejora continua serán muy valoradas.

About The Role

We're looking for a Merchandising Operations Manager to join our Groceries & Retail team and help shape the way people shop on Uber Eats. You'll lead the charge in crafting an engaging in-app experience through curated selections, strategic content placements, and flawless execution.

In this role, you'll support local merchandising efforts across Central and South America, helping scale impact through data-informed campaigns and collaborative strategies. You'll use your analytical skills, creative thinking, and operational know-how to bring our merchandising vision to life-making it easier and more delightful for users to discover and shop for groceries and everyday essentials.

What You'll Do

• Drive in-app merchandising strategies, including seasonal campaigns, homepage curation, product prioritization, and featured content placements.
• Analyze selection and merchandising performance using SQL and other tools to generate actionable insights.
• Build dashboards, automate reporting processes, and contribute to scalable content performance tracking systems.
• Audit user experience (UX), identify visibility gaps, and explore operational inconsistencies across multiple countries.
• Support the testing roadmap by running and interpreting A/B experiments-helping us better understand user behavior and content performance.
• Provide insights and recommendations that enhance merchant engagement, content quality, and overall shopping experience.
• Develop internal documentation, playbooks, and best practices to promote operational excellence across the team.
• Partner with cross-functional teams-including Marketing, Sales, Product, and Operations-to localize strategies and test new features aligned with our business goals.
  
  

What You'll Need

• A minimum of 3 years of experience in merchandising, retail, e-commerce, digital marketing, category management, or data/business analysis.
• Strong organizational skills and project management experience-comfortable juggling priorities in a fast-paced environment.
• Intermediate in SQL and solid experience working with Google Sheets.
• Excellent English communication skills (written and spoken) for effective collaboration with regional and global teams.
• A proactive, adaptable approach-ready to take initiative and navigate ambiguity.
  
  

Bonus Points

• Experience in tech, startups, or the grocery/convenience/retail space.
• Familiarity with A/B testing, experimentation frameworks, and campaign performance tracking.
• Strong presentation and storytelling skills-you know how to turn data into compelling narratives for stakeholders.
• Comfort working cross-functionally across multiple teams and levels of the organization.

Consejos: Haz un resumen del puesto, explica qué se necesita para triunfar en él y el lugar que ocupa en la empresa.

Responsabilidades

El Especialista de Procesos será responsable de documentar los diversos procesos internos de cada área de la organización, comenzando por el área de operaciones, con el objetivo de lograr una estandarización efectiva de todos los procesos internos en cada país de operación y asegurar que cada equipo local de las distintas áreas este ejecutando los procesos de manera adecuada bajo los estándares establecidos. Además, esta posición requerirá la identificación de oportunidades de mejora y la implementación d

e soluciones para optimizar y automatizar los procesos utilizando herramientas adecuadas.

Funciones y responsabilidades:

· Documentar detalladamente los procesos internos del área de operaciones y otras áreas según sea necesario.

· Trabajar en estrecha colaboración con los equipos de diferentes departamentos para comprender los procesos existentes y proponer mejoras.

· Identificar áreas de ineficiencia en los procesos y desarrollar soluciones para optimizar la eficiencia operativa.

· Investigar y proponer herramientas y tecnologías para la automatización de procesos.

· Colaborar con los equipos de tecnología para implementar soluciones de automatización y asegurar su integración efectiva.

· Realizar análisis de datos para identificar tendencias y oportunidades de mejora en los procesos.

· Proporcionar capacitación y apoyo a los empleados en la adopción de nuevos procesos y herramientas.

Requisitos

· Estudiante avanzado o graduado en Ingeniería Industrial, Ingeniería de Procesos u otras disciplinas relacionadas.

· Experiencia previa en documentación de procesos y mejora continua preferiblemente.

· Conocimiento sólido de metodologías de gestión de procesos, como Lean Six Sigma.

· Habilidades analíticas y capacidad para trabajar con grandes conjuntos de datos.

· Capacidad para comunicarse efectivamente y trabajar en equipo.

· Conocimiento avanzado en Excel. Idealmente conocimiento en programación de macros VBA

· Preferiblemente conocimiento de herramientas de automatización de procesos, como BPMN, RPA, o herramientas de flujo de trabajo como Power Automate.

· Capacidad para adaptarse a un entorno dinámico y gestionar múltiples proyectos simultáneamente.

Horario:

Modalidad híbrida: 3 días en oficina y 2 en casa

Lunes a Jueves 7:00 am a 5:00 pm y Viernes 7:00 am a 4:00 pm

Misión del Puesto: Verificar, controlar el ingreso y salida de productos de acuerdo a los estándares de calidad y servicio requeridos, con el fin de garantizar que los productos que se entregan al mercado estén en las condiciones y en las cantidades adecuadas.

Funciones:

Revisar que los pedidos de productos que se alistan en la bodega estén correctos.

Revisar la devolución de producto y envase que realizan los vendedores

Velar por el orden y acomodo de la bodega.

Asegurar buenas practicas de manufactura

Con disponibilidad de moverse a varias zonas.

¿Qué necesitamos de ti para transformar a la organización del futuro?

Bachillerato en Educación Media, deseable estudiante universitario.

Cocimientos básicos en inventarios.

Buenos hábitos de manufactura

Conocimiento en SAP

Conocimiento en Microsoft Office.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.

What You'll Do

• In charge of security screening and passenger service procedures at check-in and in the gate area
• Provides assistance to passengers as requested or required
• Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures
• Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules
• Able to lift and carry bags and boxes weighing up to 70 lbs
• Ability to stand for prolonged periods of time
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma
• Must have working knowledge of sabre
• Ability to work a variety of shifts, according to operational needs
• Willing to work weekends and shifts
• Excellent customer service, communication, and organizational skills
• Excellent personal grooming established by company standards
• Proactive team player
• Must have the ability to work under pressure
• Must be able to read, write, fluently speak and understand English and the native language
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health benefits to help you stay well.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

Agents will be in contact with flight crews, passengers, and other customers, providing necessary information concerning travel.

What You'll Do

• In charge of security screening and passenger service procedures at check-in and in the gate area
• Provides assistance to passengers as requested or required
• Process reservations, issue tickets and provide required check-in processes, ensuring compliance with all travel documentation and security procedures
• Checks baggage and informs passenger of excess baggage charges in accordance with tariff rules
• Able to lift and carry bags and boxes weighing up to 70 lbs
• Ability to stand for prolonged periods of time
  
  

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• High school diploma
• Must have working knowledge of sabre
• Ability to work a variety of shifts, according to operational needs
• Willing to work weekends and shifts
• Excellent customer service, communication, and organizational skills
• Excellent personal grooming established by company standards
• Proactive team player
• Must have the ability to work under pressure
• Must be able to read, write, fluently speak and understand English and the native language
  
  

What You'll Get

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health benefits to help you stay well.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
  
  

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

¿Quieres liderar un equipo que da todo por los clientes y hace de cada interacción una experiencia extraordinaria? Esta vacante es para ti.

Como Gerente de Operaciones, serás responsable de liderar la operación del servicio en el país, coordinando un equipo operativo diverso. Serás pieza clave en el diseño de estrategias operativas, asegurando el cumplimiento de indicadores de gestión y elevando la experiencia del cliente mediante la mejora continua. Esta posición está pensada para alguien que le apasiona resolver problemas, ayudar a las personas y buscar siempre nuevas formas de innovar.

Resposabilidades principales

• Liderar la operación diaria del país y asegurar el cumplimiento efectivo de miles de servicios
• Gestionar y motivar al equipo de trabajo.
• Identificar oportunidades de mejora continua y colaborar con equipos de producto y desarrollo para optimizar la plataforma y la experiencia del usuario
• Crear y estandarizar procesos y políticas que garanticen eficiencia y calidad
• Implementar prácticas y soluciones tecnológicas innovadoras
• Supervisar el rendimiento de la operación mediante KPIs y reportes regulares
• Administrar el presupuesto del área y controlar los costos operativos sin comprometer la calidad.
• Apoyar al equipo comercial y mantener relaciones clave con clientes
• Fomentar una cultura de mejora continua, innovación y servicio extraordinario
• Asegurar la contratación, inducción y desarrollo de talento alineado con la cultura organizacional
  
  
  

Experiencia y conocimientos requeridos

• 5+ años de experiencia en roles de liderazgo operativo
• Experiencia en operaciones de Contact Center, servicio al cliente y logística
• Relación y coordinación con proveedores externos
• Manejo de indicadores de gestión y análisis de datos
• Planificación, implementación de proyectos y manejo presupuestario
• Dirección de equipos grandes y multifuncionales
  
  
  

Competencias clave en habilidades blandas

• Liderazgo empático: Saber guiar, escuchar y desarrollar al equipo
• Comunicación efectiva: Saber dar instrucciones, escuchar sugerencias y mantener un ambiente colaborativo
• Neutralidad y autocontrol: Manejar desacuerdos con profesionalismo
• Acompañamiento y desarrollo: Ser una figura de apoyo y guía para el equipo, brindando retroalimentación constructiva y ayudando a cada persona a alcanzar su potencial
• Trabajo en equipo: Capaz de trabajar en interacción con otras áreas y líderes
  
  
  

Competencias clave en habilidades técnicas

• Organización: Desarrollo de proyectos y estructura operativa
• Toma de decisiones: Agilidad y seguridad en contextos cambiantes
• Planificación estratégica: Capacidad para trazar y ejecutar objetivos
• Enfoque en resultados: Supervisión rigurosa de procesos y metas
  
  
  

Requisitos

• Título universitario en Administración de Empresas, Ingeniería Industrial, Tecnologías de la Información u otro campo relacionado
• Conocimiento general de productos y plataformas tecnológicas
• Habilidad para establecer y mantener relaciones comerciales a nivel ejecutivo
• Sólida orientación a resultados y mejora continua

Cuando demuestras proactividad y ambición, las aprovecharemos a través de una variedad de oportunidades y desafíos en las diversas áreas de nuestro negocio, todas con un propósito sólido y significativo. ¿A donde quieres ir? ¿Qué es lo que quieres hacer? ¿Cómo quieres marcar la diferencia? La elección es suya y le ayudaremos a llegar allí. Seamos mejores juntos. Ser Bayer.

TUS TAREAS Y RESPONSABILIDADES

• Elaborar un proyecto de mejora en el site para incrementar la eficiencia.
• Desarrollo de proyecto DMAIC.
• Implementar herramientas Lean , toma de tiempos.
  
  

QUIEN ERES

• Estudiante universitario de ingeniería industrial - quimica o carreras afines .
• Disponibilidad para pasantía - práctica como requisito de grado.
• Nivel de ingles intermedio (B1- B2) .
• Vives cerca de la ciudad de Heredia.
• Posibilidad de hacer práctica de Junio a Noviembre, tiempo completo .
• Prioridad para el tiempo de clases.
  
  

En Bayer creemos en la diversidad, la equidad y la inclusión. Nuestro objetivo es crear un ambiente de trabajo en el que todos podamos sentirnos auténticos, respetados e igualmente valorados. Todos los días nos esforzamos por reflejar nuestros valores a través de las capacidades únicas, las experiencias y las aspiraciones de nuestras personas. Intencionalmente buscamos la diversidad, y con ello permitir que nuestra gente pueda desarrollar su máximo potencial y alienten a otros hacerlo también.

Los candidatos que reúnan los requisitos de acuerdo con el perfil de cargo buscado serán considerados para el empleo independientemente de alguna discapacidad, raza, color, religión, sexo, edad, orientación sexual, identidad de género y no estarán en desventaja si están desempleados.

Reference Code: 843530

Division: Pharmaceuticals Location: Costa Rica : Heredia : Heredia

Functional Area: Production&Manufacturing Work Time: Full Time

Employment Type: Internship

Contact Us

Address E-Mail

Heredia, Costa Rica

HROP_TA_PACA@BAYER.COM

¡Cada vez estas más cerca de tocar el cielo! ✈️

Queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir venciendo obstáculos y alcanzar tu destino. 🎯



Estamos buscando nuestro próximo Agente de Operaciones Terrestre Medio Tiempo Temporal 3 meses

Brindar con amabilidad, cordialidad, sentido de trabajo en equipo y absoluta eficiencia, el soporte a las distintas áreas o grupos de asistencia en tierra, mediante la ejecución de las tareas de atención de los vuelos en tránsito o pernocta que se asignen, cumpliendo todas las actividades de logística, recepción, alistamiento y salida de aeronaves propias de la compañía y sus aerolíneas clientes, ejecutando estricto cumplimiento de los lineamientos establecidos por la compañía, así como de las normas locales de cada aeropuerto y de la Autoridad de Aviación.

Funciones Específicas

• Preparar la logística y cumplir con la ejecución de las tareas afines a la preparación, atención y despacho de las aeronaves garantizando la seguridad, puntualidad, eficiencia y éxito de las operaciones, dentro de los procesos de clasificación del equipaje y conexiones, manejo correcto del cargue y descargue de las aeronaves (carga,equipaje, correo, entre otros), limpieza interna y lavado externo de las aeronaves y manipulación de equipos no motorizados y todo proceso que por requisito de la Autoridad de Aviación, Manuales operativos, o directrices IATA que sean necesarias adoptar.
• Desempeñar eficazmente labores en las áreas que son asignadas por el líder de vuelo o superiores, siguiendo instrucciones por parte de los jefes, con el fin de evitar reprocesos y dar un excelente servicio a los clientes
• Respetar y cumplir las medidas de seguridad y los procedimientos establecidos en Rampa, en los procesos de descarga y carga de los compartimientos de las aeronaves, siguiendo instrucciones del encargado aplicando los conocimientos y buenas practicas adquiridos en la capacitación y entrenamientos con el objetivo de garantizar el cumplimiento de los estándares que requiere la empresa.
• Asistir en la preparación documental de la atención de los vuelos, en lo correspondiente a informacion de conexiones llegando, LBM, así como la información de salida,asegurando el éxito de la transmisión de la información operacional para la ejecución de tareas de recepción y despacho de aeronaves.
• Asistir en actividades relacionadas a organización documental del área, ingreso y registro de data generada por Operaciones Terrestres, organización y control de las bodegas de insumos y elementos o cualquier otra disposición establecida por la jefatura o encargados del área, facilitando la organización de los documentos,archivos físicos, materiales e insumos de Operaciones Terrestres.
  
  

Check- In / Los Requisitos Para Abordar

Bachillerato en educación media

6 meses de experiencia en procesos operativas



Lugar de la vacante: San José, Costa Rica 📍



Sabemos que contigo ¡vamos a ganar!

🟢 Encargado(a) de Operaciones

📍 Puntarenas, Costa Rica | 🕓 Tiempo completo | 🧊 Productos refrigerados | 🚚 Logística

En Dos Pinos, cada rol es clave para alimentar el bienestar de miles de familias. Buscamos un/a Encargado(a) de Operaciones que quiera sumar su experiencia y liderazgo al corazón de nuestra cadena de abastecimiento. Esta persona será responsable por la gestión integral de los procesos logísticos en el Centro de Distribución (CEDI), liderando con eficiencia, visión estratégica y un fuerte compromiso con la calidad y la mejora continua.

🧭 ¿Cuál será tu propósito en la Cooperativa?

Asegurar el funcionamiento fluido del CEDI bajo tu responsabilidad, administrando la recepción, almacenamiento y despacho de producto terminado, así como el control de inventarios, el cumplimiento de los estándares de seguridad, sostenibilidad y eficiencia operativa. Liderarás equipos diversos y coordinarás con múltiples áreas estratégicas de la organización.

🛠️ Principales responsabilidades

• Liderar la gestión operativa del producto terminado: almacenamiento, preparación de pedidos, carga y despacho.
• Garantizar el control de inventarios, días de rotación, niveles de abastecimiento y costos asociados.
• Coordinar mantenimiento preventivo y correctivo de equipos y flota de reparto.
• Supervisar la operación técnica de cámaras de frío, mecánica y equipos críticos.
• Velar por el cumplimiento de protocolos de inocuidad, sostenibilidad, seguridad y salud ocupacional.
• Administrar contratistas y recursos presupuestarios (OPEX y CAPEX).
• Ser enlace clave con las áreas de Comercial, Planning, Finanzas, CEDI Coyol, entre otros.

🎯 Lo que buscamos en vos

• Bachiller universitario en Ingeniería Industrial, Administración o carrera afín.
• +3 años de experiencia en logística, manejo de inventarios y operaciones.
• +1 año liderando equipos de trabajo.
• Conocimiento en SAP, Office intermedio, buenas prácticas de manufactura.
• Deseable experiencia en mecánica básica y refrigeración.
• Licencia B1 vigente.

💡 Competencias clave para tener éxito

• Liderazgo inspirador y orientado a resultados.
• Comunicación efectiva y enfoque en servicio.
• Capacidad analítica y de resolución de problemas.
• Negociación y gestión de situaciones complejas.
• Promotor(a) de un entorno de trabajo inclusivo, seguro y colaborativo.

🌱 Lo que ofrecemos

• Formar parte de una organización cooperativa que promueve la inclusión, equidad de oportunidades, bienestar integral y sostenibilidad.
• Oportunidades de crecimiento profesional con acceso a formación continua.
• Un entorno en el que tu liderazgo y tus ideas generan impacto real en la vida de las personas y comunidades.

🤝 En Dos Pinos creemos en el talento sin etiquetas

Nos comprometemos con un proceso de selección objetivo, respetuoso e inclusivo. Valoramos la diversidad de experiencias, edades, identidades, habilidades y trayectorias. Si cumplís con los requisitos y querés liderar desde la operación con propósito, te estamos buscando.

📩 Postula ahora y ayúdanos a seguir alimentando generaciones.

Cuando demuestras proactividad y ambición, las aprovecharemos a través de una variedad de oportunidades y desafíos en las diversas áreas de nuestro negocio, todas con un propósito sólido y significativo. ¿A donde quieres ir? ¿Qué es lo que quieres hacer? ¿Cómo quieres marcar la diferencia? La elección es suya y le ayudaremos a llegar allí. Seamos mejores juntos. Ser Bayer.

TUS TAREAS Y RESPONSABILIDADES

• Elaborar un proyecto de mejora en el site para incrementar la eficiencia.
• Desarrollo de proyecto DMAIC.
• Implementar herramientas Lean , toma de tiempos.
  
  

QUIEN ERES

• Estudiante universitario de ingeniería industrial - quimica o carreras afines .
• Disponibilidad para pasantía - práctica como requisito de grado.
• Nivel de ingles intermedio (B1- B2) .
• Vives cerca de la ciudad de Heredia.
• Posibilidad de hacer práctica de Junio a Noviembre, tiempo completo .
• Prioridad para el tiempo de clases.
  
  

En Bayer creemos en la diversidad, la equidad y la inclusión. Nuestro objetivo es crear un ambiente de trabajo en el que todos podamos sentirnos auténticos, respetados e igualmente valorados. Todos los días nos esforzamos por reflejar nuestros valores a través de las capacidades únicas, las experiencias y las aspiraciones de nuestras personas. Intencionalmente buscamos la diversidad, y con ello permitir que nuestra gente pueda desarrollar su máximo potencial y alienten a otros hacerlo también.

Los candidatos que reúnan los requisitos de acuerdo con el perfil de cargo buscado serán considerados para el empleo independientemente de alguna discapacidad, raza, color, religión, sexo, edad, orientación sexual, identidad de género y no estarán en desventaja si están desempleados.

Application Period: 15/04/2025-28/04/2025 Reference Code: 843530

Division: Pharmaceuticals Location: Costa Rica : Heredia : Heredia

Functional Area: Production&Manufacturing Work Time: Full Time

Employment Type: Internship

Contact Us

Address E-Mail

Heredia, Costa Rica

Asiste al supervisor en funciones administrativas con el objetivo de garantizar todo lo necesario para la continuidad de la producción y cumplimiento de metas.

Requisitos

Deseable Bachiller en educación media

Manejo de Office

Manipulación de alimentos

Conocimiento de procesos productivos

Disponibilidad para trabajar por una temporalidad de 4 meses

Disponibilidad de Horarios

¡ÚNETE A NUESTRO EQUIPO COMO ASISTENTE DE OPERACIONES!

(COSTA RICA, SAN PEDRO DE MONTES DE OCA)

Somos una empresa líder en Investigación de Mercados en LATAM, con casa matriz en Panamá y presencia en 13 países de América Latina y el Caribe. Con más de 30 años de experiencia, ayudamos a nuestros clientes a comprender y optimizar la dinámica de los canales moderno y tradicional, impulsando su éxito con tecnología de vanguardia.

Actualmente estamos en la búsqueda de un Asistente de Operaciones.

Tu principal objetivo será supervisar y garantizar los indicadores financieros y operativos del equipo de agentes asignados.

Algunas De Las Funciones y Responsabilidades Son

Responder por el proceso de recolección de datos e información en los tiempos establecidos y con la calidad requerida, al costo indicado por la organización.

Revisión y elaboración de legalizaciones.

Entrega de dineros a auditores y encuestadores.

Coordinar los entrenamientos técnicos para auditores y supervisores en cada estudio.

Monitorear el cumplimiento de horarios en el campo y proveer al área de Gente con información para tomar decisiones.

Perfil Académico

Técnico, tecnólogo y/o profesional en carreras administrativas, logísticas, de finanzas, mercadeo o relacionadas.

Requisitos

Mínimo 1 año de experiencia en el sector logístico, administrativo u operativo.

Salario: 416.775 Colones + prestaciones de ley + beneficios propios de la compañía.

Horario: Lunes a sábado en modalidad híbrida; home office y presencial.

Contrato: A término indefinido directo con la compañía.

Lugar de trabajo: San Pedro de Montes de Oca, Costa Rica.

¡Haz parte de una compañía de retos, oportunidades, aprendizaje y crecimiento!

¡Cada vez estas más cerca de tocar el cielo! ✈️

Queremos que hagas parte de este emocionante viaje en donde podrás crecer y desarrollarte junto a un equipo altamente capacitado y diverso que te acompañará a seguir venciendo obstáculos y alcanzar tu destino.

Operations Coordinator

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open source Drupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future. We want you to be a part of it!

Role Summary:

Acquia is looking for Operations Coordinators to join our global Operations team and help provide exceptional service to our growing customer base, which includes enterprise-level organizations and government agencies. You will join a dedicated team of Operations and Database professionals working with customers all over the globe to help our customers be successful. As part of that team, you will work directly with our Customer Support and Account Management teams to triage and resolve technical and non-technical issues critical to maintaining satisfied and loyal customers. You will also assist in scheduling infrastructure change events as part of a customer’s lifecycle. The role requires developing a thorough knowledge of Acquia’s products and processes. It requires working closely within and across teams to change and develop service processes as business needs evolve.

Job Responsibilities:

• Help create communications for a broad customer base consisting of non-profit organizations, educational institutions, governmental bodies, and Fortune 500 companies around the world.
• Use advanced problem-solving to resolve complex technical and administrative challenges in real time across a number of technical domains and a global teams that span multiple time zones.
• Collaborate across the Operations organization and other internal teams to provide the best possible outcomes to meet client need.
• Create systems for auditing, maintain documentation, and work cross-functionally to improve work throughput and transparency across Acquia as a whole.
• Coordinate, validate and schedule internal and external work requests across a global engineering team.
• Create project management plans and reports for tracking large and small scale platform modernization and customer-driven changes
• Identify process and tool improvements and work with cross-functional teams for implementation.
• Track and estimate workload for Operations team to assist in shift planning and address coverage needs.

Job Requirements:

• Bachelor's degree preferred
• Prior experience with ticketing systems such as Zendesk or Jira
• High attention to detail
• Passion for the web, open-source, and for helping others
• Strong written and verbal communications skills
• Evidence of a curious mind

Bonus Points:

• Understanding of AWS Cloud and its various services
• Understanding of the LAMP stack
• Collaborative working style, flexible, proactive, takes initiative, friendly and approachable, efficient, inquisitive, resourceful.
• Good sense of humor

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

APPLY HERE: https://boards.greenhouse.io/acquia/jobs/6514686