CUSTOMER SERVICE REPRESENTATIVE
Job Title: Customer Service Representative
Location: Pembroke Pines, FL
Job-Type: Direct Hire
Referral Fee: +/- $750
Employment Eligibility: Gravity can only consider US Citizens or Green Card Holders at this time.
Position Overview
Gravity is seeking a Customer Service Representative who will support customers in resolving issues by answering questions, routing calls to the appropriate department, creating tickets, and providing product and service information.
Main Duties/Responsibilities:
- Interact with customers via telephone, email, or online chat to provide support and information on assigned products or services.
- Handle customer inquiries and complaints by directing calls to the appropriate person/department (transferring calls, creating a sales lead, and/or creating a ticket).
- Troubleshoot and resolve product issues, working with account managers and technical teams.
- Ensure that proper actions are taken to address customers' problems and concerns, utilizing knowledge of specific products or services to assist or escalate as needed.
- Assist customers in effectively utilizing SAAS solutions and finding value in the services provided.
- Document and update customer records in CRM systems based on interactions to track inquiries, complaints, and comments.
- Provide information on products and services, as well as updates on returns.
- Perform other related duties as assigned.
Required Skills/Abilities:
- Ability to build rapport with clients.
- Strong organizational skills with the ability to prioritize and multitask.
- Professional and positive demeanor over the phone.
- Excellent written and verbal communication skills.
- Service-oriented with the capability to resolve customer grievances.
- Proficient computer skills and ability to learn new software.
Education and Experience:
- Previous experience in customer service and/or technical support roles.
- Technology-related experience is a plus.
- Experience with CRM systems (e.g., HubSpot, Salesforce) is a plus.
- High school diploma or equivalent required; a college degree is a plus.
- Customer service experience required.
- Experience with a related product or service preferred.
CUSTOMER SERVICE EXECUTIVE - ENGLISH AND SPANISH SPEAKING
Who We Are
Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions.
Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to come true: a place where development, coaching, and care of people are paramount to success.
Our Culture
No more worrying about heavy traffic conditions and looking for parking spaces to start work on time!
We create and build human connections through technology. We encourage work-life balance for our part- and full-time employees. Like, Siriusly.
We are a fun remote family that encourages diversity, inclusivity, and respect. Communication and teamwork are important to us because we rely on each other individually and collectively as one large happy family to produce top-notch results.
What makes our employees happy is a caring remote environment with regular employee engagement and development. We are competitive and strive to live by our success mantra: continuous improvements! We Define, Measure, Analyze, Improve, Control, and Repeat.
Who You Are
If you resonate with what you have read so far, this is who we are looking for:
You believe in enjoying what you do for work and you are good at your job. You are a committed, adaptable, technology savvy, and self-motivated individual with a good sense of humour. You enjoy working in a fast-paced and people-centric environment that drives high performance and positive behaviours. You enjoy learning as well as sharing knowledge and teaching others. You are proactive and take the initiative for continuous improvements.
You want to change the traditional ways of working by using more technology from your home.
What We Offer
It is an opportunity to work at one of the few truly global, truly remote work organisations, and to learn from highly-skilled people with a focus on developing our employees through coaching and mentoring.
You will be exposed to multi-disciplinary areas and have hands-on experience with exposure to a variety of work. You will be a part of team and group meetings daily and weekly, as well as daily and weekly coaching sessions.
You will always know where you stand, and you will receive feedback and coaching to help you learn and improve.
What The Role Does
You will primarily work on:
- Tickets sent in via the ticketing system
- Inbound technical support phone calls from customers
You Will Need To
- Have prior experience in Customer or Technical Support in a high volume, high quality environment
- Think fast on your feet
- Be agile in approach
- Be concise and precise
- Type quickly and well
- Have a go-getter attitude and proactive approach
- Be willing to work on rotating shifts where needed
To Be Eligible To Apply, You Will Need
- A stable internet connection of at least 10 Mbps up and down.
- A laptop or desktop, PC or Mac or Linux based operating system, dual core processor with at least 8GB or RAM.
- A webcam and headset.
- A quiet place to work.
- A go-getter attitude and a willingness to learn and teach.
- Intermediate to advanced skills in MS Excel and Sheets.
- Excellent command of English language - comprehension, spoken and written.
APPLY HERE: https://sirius-support.breezy.hr/p/0364f2cf41f101-customer-service-executive-english-and-spanish-speaking
CUSTOMER SUCCESS MANAGER (SPANISH SPEAKING)
BlueCat provides a suite of solutions that help network, security, applications, and cloud and DevOps teams optimize the IP environment for outcomes that drive your business forward.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.
BlueCat occupies an incredibly strategic and valuable real estate on corporate networks – the ‘first step’ taken when any device, application or service connects to a network. We literally own the intersection of digital business and cybersecurity – and that translates into incalculable opportunities for innovation and growth.
Here is what you need to know about our Customer Success team:
We are a technologically savvy and proactive team dedicated to outstanding customer experiences. We love problem solving and we take pride in being the face of BlueCat for our customers. We enjoy and thrive off of receiving feedback and having the opportunity to voice the needs of our customers to the overall organization. Think of us as BlueCat’s front line warriors!
The Customer Success Manager (CSM) is a critical client-facing resource for enterprise-level customers. He/she is charged with delivering support account management and customer advocacy. Ultimately, the mission is to ensure the customer has the most valuable experience they can with BlueCat and that BlueCat maximizes the revenue obtained. We capture the Customer’s renewal and expand their footprint with our solutions.
As the primary point of contact responsible for orchestrating all support activities (including technical support, implementation and migration), the CSM will focus on:
-Strategic and consultative relationship-building
-Proactive account management activities
-Promoting overall customer satisfaction
-Driving product usage and adoption
-Helping to resolve ongoing technical problems while working closely with the Customer’s Enterprise Support team.
The role will manage a portfolio of diverse, high profile key accounts and collaborate with a variety of teams at BlueCat to ensure customer engagement and organizational success.
Every day will bring new and exciting challenges. You will:
- Be the leading customer advocate for a portfolio of assigned customers - build solid relationships with key stakeholders (sales, professional services, customer care, etc.) in BlueCat and foster relationships with the customer for successful support.
- Contribute to broader goals and growth beyond the scope of a single customer engagement by championing customer success and account retention strategies including account health, use of the BlueCat Community and overall engagement by maintaining ownership for the customer support relationship.
- Understand the Customer’s organization and how our product and services can support them. Inspire Customers to think strategically about how our platform can support their business needs. Create opportunities to expand the footprint within the organization through close relationships with the Customer as well as the BlueCat Sales teams. You will be responsible to maintain current customer financial targets.
- Work closely with the BlueCat Account Executive who maintains overall accountability for the customer relationship. Ensure awareness of the account support plan and alignment with the Account Executive’s strategic goals for each account.
- Create and manage strategic and tactical programs designed to maximize customer satisfaction (NPS) and adoption of product through planning, delivery and management of key milestones/engagements for customers, such as system health checks delivered by the -Enterprise Support team, Product roadmap updates provided by Product Management, etc…
- Work closely with the Product and Support Teams to troubleshoot issues, track next steps, escalate where needed, and follow-up promptly to ensure customer expectations are exceeded. Lead various meetings with customers to create visibility with stakeholders for escalations, operational reviews, tactical/ strategic planning and critical issue reviews.
- Develop referenceable experiences with the customers that can be leveraged. Coordinate with sales and marketing to create the collateral associated with these experience that can be shared with other customers as well as within BlueCat.
- Assist in the ongoing improvement of the processes, definitions and tools to drive a remarkable customer experience through activities such as retrospectives, post-mortem reviews, case reviews, etc. Be the example of a culture of innovation and accountability for customer outcomes.
- Travel to client sites and industry events is expected as well as availability to your customers when they have a need.
- Work by BlueCat’s core values.
What will you bring to the team?
- You have a passion for engaging customers. You have 5+ years’ experience managing customers in an enterprise environment and are able to demonstrate excellence in customer service
- Fluent in English and Spanish
- You have an insatiable thirst for knowledge and development and the desire to grow in your role and with the company
- You are proactive; a tenacious self-starter to the core. You thrive in a fast paced and demanding environment
- You are technically savvy with a deep desire to build and support relationships and expand the product use within a customer environment
- You are an excellent communicator - you have a way with words & can connect easily with others. You possess a strong ability to explain highly technical issues to non-technical audiences
- You recognize the need for constant improvement - always looking to do things better (both personally, as part of a team and for the company) and can showcase how you have made enhancements in previous situations
- You are capable of prioritizing and allocating resources to / focus efficiently on multiple projects
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
APPLY HERE: https://jobs.lever.co/bluecatnetworks/393d4628-5324-48c8-9b76-24f00def0605
SPANISH SPEAKING PSR - 7AM - 7PM M-F, 9AM-2PM SATURDAYS
Job Description
We are currently recruiting for roles starting in the new year!
About Us
RelateCare is based in America and Ireland.
In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.
RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.
Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.
Our Work Environment Includes
- Modern office setting
- Wellness programs
- Growth opportunities
We are hiring for a Spanish Speaking Patient Services Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.
Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays
Responsibilities
- Listening to the questions of the customers and advising them about the products or services.
- Capturing data from the patient
- Allotting time to each customer equally.
- Dealing with medical insurance companies.
- Answering the phone calls and email inquires.
- Advising the customers about insurance plans.
- Scheduling appointments for the Patient
- Candidates will need to be able to assist patients in both English and Spanish
APPLY HERE: https://relatecare.com/careers/usa-jobs/?gnk=job&gni=8a7887a18cf53356018cfe714fe92793&gns=LinkedIn%2BLimited
PERSONALIZED INTERNET ASSESSOR SPANISH SPEAKER
Looking for a freelance opportunity where you can make an impact on technology from the comfort of your home? If you are dynamic, and always online to learn more, this part-time flexible project is the perfect fit for you!
A Day in the Life of a Personalized Internet Assessor:
In this role, you’ll be analyzing and providing feedback on texts, pages, images, and other types of information for top search engines, using an online tool
Through reviewing and rating search results for relevance and quality, you’ll be helping to improve the overall user experience for millions of search engine users, including yourself.
Join our team today and start putting your skills to work for one of the world's leading search engines.
The estimated hourly earnings for this role are 14 USD per hour.
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
Working as a freelancer with excellent communication skills in English & Spanish
Being a resident in the US for the last 3 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the US.
Active use of Gmail, Google+, and other forms of social media and experience in the use of web browsers to navigate and interact with a variety of content
Daily access to a broadband internet connection, a smartphone (Android 5.0, iOS 14 or higher), and a personal computer to work on.
Assessment
In order to be hired into the program, you’ll take a Spanish language assessment and an open book qualification exam that will determine your suitability for the position and complete ID verification. Don’t worry, our team will provide you with guidelines and learning materials before your exam. You will be required to complete the exam in a specific timeframe but at your convenience!
Equal Opportunity
All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.
APPLY HERE: https://www.telusinternational.ai/cmp/public/jobs/available/123180
CUSTOMER SERVICE/ BILINGUAL SPANISH
Overview
At CubeSmart, our culture makes the difference. When we say it’s what’s inside that counts, we are saying “you count”
Responsibilities
What CubeSmart Self-Storage offers:
- Weekly Pay - Putting money in your pocket more often
- Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
- Competitive Hourly Pay & Bonus
- Paid Time Off - Vacation, Sick, & Holidays
- Generous Health Benefits
- 401k Retirement Plan with Company Match
- Tuition Reimbursement
- Self-Storage Discounts
In your role at CubeSmart Self-Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service
- Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
- Interacting face to face with customers, providing excellent service, and building rapport.
- Meeting monthly sales goals and metrics.
- Walking the property to perform lock checks and showing units to customers.
- Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance
- Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
- Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
- Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You’ll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You’d be great in this role if you have…
- A positive and outgoing personality with a passion for helping people.
- Experience in delivering high quality customer service to a diverse customer market.
- Basic computer skills.
We also want you to know that...
- You must have the ability to work Saturdays.
- Valid driver’s license and insurance with access to reliable transportation used during the workday.
- While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
- Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
APPLY HERE: https://careers.cubesmart.com/careers-home/jobs/22033?lang=en-us&iis=Job%20Board&iisn=Linkedin
WORK FROM HOME IN UNITED STATES
Join Our Team as a Media Search Analyst in United States!
Do you have a passion for Music, Video, and Apple products? We have an exciting remote opportunity for you! As a Media Search Analyst, you'll play a crucial role in improving Siri, the Music App, Video App Store, and HomePod experiences. With flexible hours and the convenience of working from home, this role offers you the chance to contribute to a global tech giant.
WORK LOCATION: Within United States
WORK HOURS: Flexible hours and schedule
LANGUAGES REQUIRED: English
Key Responsibilities:
- Evaluate various task types, including Music and Video judgments, within different media domains.
- Utilize online tools to assess the intent and accuracy of user queries.
- Apply your market knowledge, following provided guidelines, to determine the relevance and intent of task information for your market.
Requirements:
- Full professional fluency in English is required
- You must be living in United States for at least 1 year
- Familiarity with Apple products, must currently own an Apple device
- Must have an email address associated with an Apple ID
- Strong attention to detail and excellent communication are essential
- Ability to work independently and flexibility to new techniques/processes
- A keen interest in Internet research
- Access to a broadband internet connection, computer, and necessary software (provided at your expense)
- Preferred level of education/certification - High School degree or higher (Further opportunities may arise to contribute to other tasks on a freelance basis)
- Successful completion of online evaluations demonstrating the ability to follow guidelines
Why Join the TELUS International AI Community?
- Flexible hours to work around home life
- Better Work-Life balance
- Remote work & location independence
- Positive environmental impact
- Independent contractor role
What’s Next?
To apply for this exciting project, please follow these steps:
- Click "Apply Now" and create an account.
- Sign up and complete the required fields. Ensure the email address you use matches your primary Apple ID email.
- Confirm your email, set your password, and finalize your account. Check your spam/junk folder for confirmation emails.
- Set your country to United States and select English (United States) as your primary language. Please note that you must set up your country and primary language correctly in order to view this project.
Once the application is submitted, we will review your profile. Please give us enough time to evaluate as there is a huge volume of applications. Further updates will be sent to your email.
- Don't miss this opportunity to be part of a dynamic team working on innovative technology.
Apply today: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Media-Search-Analyst-United-States/22167
BILINGUAL ENROLLMENT SPECIALIST
You are a detail-oriented and proactive Enrollment Specialist, responsible for supporting the operation and delivery of client enrollment services. You ensure accurate, consistent, and timely entry of eligibility, selection, and enrollment information. With a strong focus on collaboration and effective communication, you maintain confidentiality and follow state and federal guidelines while understanding the importance of equity, inclusion, and diversity in your work.
This position pays: $25-$27
Location: San Rafael, Ca
What You Will Be Doing
- Greet visitors and manage phone calls.
- Assist with eligibility certification by verifying key family information.
- Certify and interview new enrollments and recertify existing ones.
- Follow up to obtain missing documentation.
- Prepare and process enrollment packages, collaborating with team members for completion.
- Enter relevant data into various internal systems and databases.
- Provide translation support for written communications and during meetings.
- Coordinate classroom enrollments and ensure attendance records are accurate.
- Assist with recruitment, outreach, and selection processes.
- Respond to inquiries related to billing, attendance, and general program questions.
- Maintain and update family file databases.
- Support the gathering of demographic information for reports.
What You Bring
- Experience in office administration.
- Bilingual in English and Spanish
- Strong computer skills, including proficiency in Outlook, Excel, and Word.
- Excellent verbal and written communication skills.
- Ability to work collaboratively with staff and teams.
- A deep understanding of equity, inclusion, and diversity in the workplace.
- Ability to manage physical requirements such as lifting 10-25 lbs, sitting for extended periods, and manual dexterity for computer work.
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.
We are Nelson Connects, and our purpose is your success.
To learn more about our workplace culture and the position, please apply!
#pando
About Nelson Connects
If you're looking for a new opportunity, the recruiting and staffing experts at Nelson Connects can help. We work with companies of all types and sizes across all industries. We help people like you find exciting roles with employers ranging from Fortune 100, government, and nonprofit organizations to local businesses, industry leaders, and the most agile start-ups. The candidates we work with appreciate our responsive approach, genuine relationships, and exceptional service. With a commitment to transparency, authenticity, and credibility, we look forward to our jobs every day, and we're excited to help you find the job you've been looking for.
Pay Transparency: Nelson Connects provides pay transparency by placing salary ranges in all job postings in accordance with state and local regulations. We are committed to communicating pay clearly throughout the employment process.
California Fair Chance Act and Beyond: Qualified applicants with criminal histories will be considered for employment in accordance with applicable regulations. We will consider qualified Applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and CA Fair Chance Act.
Temporary Associate Benefits Offered: Weekly benefits offered include Medical, Dental, Vision, HSA, EAP, Life/AD&D, STD, Commuter FSA, + state mandated benefits.
EEO Statement: Nelson Connects is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other classification protected by law.
VIRTUAL - CUSTOMER CARE TEAM LEAD
Join AO’s Growing Bilingual Market – Veterans Welcome!
AO’s bilingual market is expanding rapidly, and we are actively seeking talented, ambitious multilingual (Spanish, English, and other language skills) leaders to join our dynamic team. We deeply value the skills and dedication that veterans bring to the table, and with our specialized mentorship and training, you'll have the opportunity to maximize your earnings and build the career you deserve. Whether you're a military veteran or a bilingual individual seeking a fulfilling career, AO offers a supportive environment where you can thrive.
Top candidates will be:
- Professional, reliable, and detail-oriented
- Fast learners with a disciplined work ethic
- Positive, client-focused, and solution-driven
We offer/benefits:
- Work from Home – Enjoy the flexibility of working remotely from anywhere
- Flexible Schedule – Tailor your hours to suit your lifestyle
- Weekly Pay – Get paid weekly for your hard work
- Bonuses – Rewarding performance-based incentives
- Health Insurance Reimbursement – Comprehensive health support
- Life Insurance – Protect your future and your loved ones
- Retirement Plan – Secure your financial future with our robust retirement options
Your Duties:
- Learning and Growing: Absorb valuable knowledge and skills while working collaboratively with a team of professionals
- Adapting to Technology: Utilize technology tools that enhance your efficiency and streamline your work processes
- Building Connections: Develop strong, lasting relationships with clients and team members, creating a positive work environment
- Contributing to Success: Take an active role in driving sales initiatives and implementing strategies to help the company thrive
We welcome veterans who are ready to transition into civilian life with a rewarding career path. To be considered, please submit your resume and compensation requirements. In the interest of community wellness, all interviews will be conducted via Zoom video conferencing.
REMOTE SALES REPRESENTATIVE
HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.
Job Title: Remote Sales Representative (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $2,000 - 2,500 USD/month + commissions
Schedule: Monday to Friday, 7:00am - 3:30pm Pacific Time
Job Overview:
Our client is a machinery company seeking for a motivated and results-driven Sales Representative to join their rain gutter materials distribution company. In this role, you will be responsible for generating new business opportunities, developing relationships with their customers (roofing and gutter contractors) to buy their materials from them.
This position offers the opportunity to work in a fast-paced environment where you can make a significant impact on the company's growth.
Responsibilities:
- Identify and pursue new sales leads through various channels including cold calling and lead generation.
- Conduct market research to understand customer needs and industry trends.
- Present and demonstrate products to potential clients, highlighting their benefits and features.
- Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
- Track sales metrics and report on performance against targets.
Qualifications, Skills and Key Competencies:
- Extensive mechanical experience, roofing, and/or gutter experience or relevant experience.
- A strong sales acumen, excellent communication skills, and a passion for customer service.
- Experience in inside sales
- Fluent English and ideally fluent Spanish
- Strong understanding of market dynamics and customer behavior.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently as well as part of a team to achieve sales goals.
Benefits:
- Paid time off of 10 days per year
- US holidays
APPLY HERE: https://recruiterflow.com/hirelatam/jobs/657
CUSTOMER SERVICE REPRESENTATIVE
Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.
We’re hiring!
At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!
We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Customer Service Representative
What You’ll Do
- Provide exceptional support for our applications and associated services
- Answer phone calls, chat, and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc…
- Meet and exceed service level goals.
- Utilize support tools and resources necessary to get the job done, including e-mail, chat, telephone, and Salesforce.
- Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience.
Preferred Experience
- Advanced English Level
- High School Diploma
- Expert understanding of desktop operating systems including Microsoft Windows 2000.
- General understanding of internet technologies
- Self-motivated, highly collaborative, creative, goal-oriented and team-centric
- Superior oral and written communication skills
- Ability to maintain composure in critical situations and communicate clearly with both internal and external customers
- Attention to detail, excellent organizational skills, superior time management skills
- Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment
Why Cognizant?
Improve your career in one of the largest and fastest growing IT services providers worldwide
Receive ongoing support and funding with training and development plans
Have a highly competitive benefits and salary package
Get the opportunity to work for leading global companies
We are committed to respecting human rights and build a better future by helping your minds and the environment
We invest in people and their wellbeing.
We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!
Join us now!
BeCognizant #IntuitionEngineered
Igualdad de Empleo y Política de Acción Afirmativa:
Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.
APLICA AQUÍ: https://careers.cognizant.com/global-en/jobs/43448/customer-service-representative/?source=JB-11500
PYTHON DEVELOPER - TRABAJO REMOTO
En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.
Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.
Python Developer en BairesDev
Buscamos Desarrolladores Python Senior para sumarse al equipo de Desarrollo y participar en distintos proyectos conformados por equipos multiculturales distribuidos en todo el mundo. Buscamos personas proactivas, dinámicas y team players, con gran capacidad de organización, acostumbradas a manejar múltiples tareas y con marcada atención al detalle. Se trata de una excelente oportunidad para aquellos profesionales que busquen desarrollarse en una de las empresas con mayor crecimiento de la industria!
Estos desarrolladores enfrentarán numerosos desafíos técnicos, por lo cual deberán utilizar tecnologías actuales, involucrarse en el mundo mobile, de aplicaciones web, dispositivos, etc.
Principales responsabilidades:
- Crear sistemas y herramientas de automatización para configurar, monitorear y orquestar la infraestructura de datos y las tuberías.
- Crear servicios de integración de datos para ayudar a incorporar nuevos clientes lo más rápido posible.
- Mantener la confiabilidad, el rendimiento y el soporte continuos de la infraestructura de datos, proporcionando soluciones basadas en las necesidades de las aplicaciones y el crecimiento anticipado.
¿Qué Buscamos?:
- 5+ años de experiencia práctica en desarrollo de Python y Django.
- Experiencia deseable en el desarrollo con programación orientada a objetos.
- 3 años de desarrollo utilizando otros lenguajes de programación.
- Buenas habilidades con XML y bases de datos relacionales (Oracle / MS SQL / MySQL).
- Fuerte experiencia profesional trabajando con grandes estructuras de datos (incluyendo XML) y algoritmos.
- Nivel de inglés avanzado.
Qué ofrecemos para que tu trabajo (y tu vida) seja mais fácil:
- Trabajo 100% remoto: trabaja desde tu casa o donde quieras.
- Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.
- Hardware y software.
- Horarios flexibles
- Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.
- Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.
- Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.
¡Únete a nuestro equipo global!
FRONT-END DEVELOPER (REACT + NEXT.JS)
Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:
- PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
- Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.
Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.
In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.
At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.
We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.
Responsibilities:
- Develop and maintain responsive web interfaces using JavaScript, TypeScript, HTML, and CSS.
- Build reusable and modular components using React to ensure scalability.
- Optimize web applications for maximum speed and performance.
- Collaborate with designers, backend developers, and product managers to translate UI/UX designs into functional interfaces.
- Troubleshoot and debug issues to ensure smooth user experiences.
- Implement and advocate for security best practices in web development.
- Write clean, maintainable, and well-documented code.
- Utilize tools like JIRA and Confluence to manage tasks and collaborate with the team effectively.
- Stay updated with emerging trends and technologies in front-end development.
Requirements:
- 5+ years of experience in web front-end development.
- Proficiency in JavaScript and TypeScript.
- Strong understanding of HTML5, CSS3, and modern web standards.
- Hands-on experience with React for building interactive UIs.
- Familiarity with performance optimization techniques and testing/debugging tools.
- Solid problem-solving skills and attention to detail.
- Excellent collaboration and communication abilities.
- Knowledge of security best practices in web development.
- Experience using task management tools like JIRA and Confluence.
Nice to Have:
- Experience with CI/CD pipelines.
- Exposure to backend technologies for better collaboration.
Why work for Launchpad?
- 100% remote
- People first culture
- Excellent compensation in US Dollars
- Hardware setup for working from home
- Work with global teams and prominent brands based in North America, Europe, and Asia
- Training allowances
- Personal time off (PTO) for vacations, study leave, personal time, etc.
- ...and more!
At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.
APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us
GOLANG DEVELOPER - REMOTE - LATIN AMERICA
About FullStack
FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.
We’re Most Proud Of
- Offering life-changing career opportunities to talented software professionals across the Americas.
- Building highly-skilled software development teams for hundreds of the world’s greatest companies.
- Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
- Our 4.5-star rating on GlassDoor.
- Our client Net Promoter Score of 68, twice the industry average.
The Position
We're Looking To Hire a Golang Developer To Join Our Team. You'll Work With Our Incredible Clients In One Of Two Ways
- Team Augmentation: You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
- Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.
What We're Looking For
- 3+ years of professional software development experience.
- 1+ years of hands-on experience with Golang in impactful projects.
- Advanced English is required.
- Successful completion of a four-year college degree is required.
- Ability to work through new and difficult issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of applications.
- Forensic attention to detail.
- A positive mindset and a can-do attitude.
- Experience working on Agile / Scrum teams.
- Meaningful experience working on large, complex systems.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
- Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
- Ability to consistently work 40 hours per week.
What We Offer
- Competitive pay in your local currency.
- 100% remote work.
- The ability to work with leading startups and Fortune 500 companies.
- English Classes.
- Ample opportunity for career advancement.
- Continuing education opportunities.
- Depending on your location other benefits may apply.
FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.
APPLY HERE: https://talent.fullstack.com/jobs/de1e360a-aebf-43ee-98a1-22bb75a2238c
TECHNICAL SUPPORT REPRESENTATIVE ONSITE
Our Mission at ibex is Your Success!
ibex is recruiting customer service representatives.
About Ibex
ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.
Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.
Responsibilities
- Use an empathetic and consultative approach to correspond with customers and partners over the phone.
- Troubleshoot issues and provide customized solutions.
- Provide education and training to customers to get the most out of the program product.
- Independently problem-solve with consistency; in this front-line role it is your responsibility to craft accurate outcomes that make customers time and satisfaction the priority.
- Navigate program procedures to properly escalate and coordinate the customer response in accordance with company values.
- Take ownership of the customers issue and solve the problem to fruition while delivering a high-quality experience.
- Proactively bring creative and thoughtful solutions to the team to enhance process, products, service for continuous improvement.
Qualifications
Language/Communication Skills
- Ability to fluently speak and write English
- Ability to effectively communicate your thoughts in a well-organized understandable manner.
- Demonstrates clear and polite written and oral communication.
Technical Skills
- Ability to type 25 words per minute with 90% accuracy.
- Ability to effectively navigate the internet, email and instant messaging.
- Great computer proficiency.
- Understanding of mobile applications and troubleshooting.
- Technical Support experience in prevouis roles is a plus.
Customer Focus
- Demonstrates a strong customer Orientation.
- Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.
Customer Interaction Skills
- Friendly and upbeat style.
- Displays helpfulness.
- Ability to empathize with customers.
- Ability to set expectations and deliver information in a positive and articulate way.
- Ability to handle irate customers effectively.
Problem-Solving Skills
- Investigates and take action to meet customer’s needs.
- Ability to use emotional intelligence to resolve customer’s issues.
- Solves routine problems effectively, gathering the information necessary from the customer.
- Applies systematic approach to solving problems.
- Ability to demonstrate critical thinking skills.
Interpersonal Skills
- Professional and positive interactions with others and is able to establish rapport quickly.
- Treats others with courtesy and respect.
- Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
- Ability to work with little or no supervision and operate within a team environment.
- Demonstration of resolution skills and capabilities within scope of job duties
Schedule Flexibility
- Ability to adapt to changes. (Working on different teams, line of businesses and on site)
- Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard)
- Must be able to work full-time
Benefits
We offer our employees the following comprehensive benefits and incentives plan:
- Medical Insurance
- Paid Time Off
- Paid professional training
- Employee referral bonus plan
- Free Transportation
OPORTUNIDAD DE EMPLEO (SECTOR RESTAURANTE)
Empresa del Sector A & B se encuentra en la búsqueda de los siguientes perfiles:
- Pizzeros
- Panaderos o Auxiliares
- Cocineros
- Stuwards
- Cajeras
- Camareros
- Técnicos en refrigeración (experiencia obtenida en aire acondicionado, cuarto frío, entre otros).
Requisitos
- Bachiller
- Experiencia laboral obtenida mínima de un año o más de acuerdo al puesto aplicante
- Disponibilidad para laborar en horarios rotativos y fines de semana
Competencias: Dinamismo, proactividad, responsabilidad y disponibilidad de tiempo.
Interesados, favor remitir sus currículums especificando el nombre del puesto de interés.
CUSTOMER SERVICE ADVISOR
Customer Service Advisor
Job Description
The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.
Job Type: Full-Time
Location: Managua
WHAT’S IN IT FOR YOU?
- A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
- Endless career opportunities and clear paths for career development
- A competitive salary
- Inclusive perks and benefits such as life insurance, meal subsidy
- Opportunity for monthly performance incentives
- Enjoy our onsite Break Rooms, onsite clinic and more
What You Want Matters To Us
Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for Customer Service Advisors
This role is the perfect opportunity for someone considering a career in Customer Service in various industries
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.
TO BECOME A PART OF OUR TEAM:
- High School Diploma
- Police Record Updated
- Resume
CALL US HOME:
If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.
Learn more:
Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Learn more:
Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
Location:
Nicaragua- Managua
Language Requirements:
Time Type:
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
R1567672
SERVICIO AL CLIENTE TELEFÓNICO
Misión
Ofrecer a los clientes actuales y potenciales una adecuada atención, asesoría y resolución a sus consultas y solicitudes en función a las políticas, procedimientos y normas establecidas por la organización, lo anterior con el objetivo de brindar un servicio diferenciado y de calidad en los diferentes canales de atención gestionados por el Centro de Contacto
Áreas De Responsabilidad
- Servicio al cliente a través de los diferentes canales de atención según sea el rol asignado (call center personas, empresas, chat, correos institucionales y redes sociales)
- Resolución en primera línea y en los casos de segundo nivel brindar el adecuado control y seguimiento de los mismos
Condiciones laborales
- Lugar de trabajo: Edificio Central, San José Centro
- Modalidad: Hibrida
- Horario: lunes a viernes de 08:00 a.m. a 5:00 p.m. o de 09:00 a.m. a 06: p.m., u 10:00 a.m. a 07:00 p.m. y los días sábados de 09:00 a.m. a 07:00 p.m. y los domingos de 09:00 a.m. a 06:00 p.m. con un día libre sea sábado o domingo, y con un período de descanso, que no forma parte del tiempo efectivo de trabajo, de lunes a domingo de una hora y quince minutos .
VIRTUAL CUSTOMER SERVICE REPRESENTATIVE
Company’s Overview:
Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates.
With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.
Virtual Customer Service Representative:
The Virtual Customer Service Representative provides assistance to all our optical retail stores across the United States when performing eye exams. You don’t need to be an optometrist or have a medical background as we’ll teach you how to perform a refraction. Outstanding interpersonal skills and professionalism are a must. Our ideal candidate brings a professional presentation, excellent communication skills and naturally provides world-class service.
FULL STACK ENGINEER - JAVA
Ahinko es una empresa líder en el sector de Tecnologia, comprometida con la innovación y la excelencia. Estamos en búsqueda de un talentoso Desarrollador Senior/Middle con experiencia en Java para unirse a nuestro equipo.
Responsabilidades:
- Desarrollar y mantener aplicaciones de alta calidad utilizando Java y Angular.
- Participar en todas las fases del ciclo de vida del desarrollo de software (SDLC), desde la concepción hasta el despliegue.
- Trabajar en colaboración con otros equipos para diseñar, desarrollar y implementar soluciones tecnológicas.
- Contribuir al mantenimiento y mejora de los sistemas de control de versiones de código fuente.
- Resolver problemas complejos y proporcionar soluciones eficientes y escalables.
Requisitos:
- Mínimo 2 años de experiencia profesional en desarrollo de software con Java (preferencia Java 11-23).
- Mínimo 2 años de experiencia trabajando con Angular.
- Conocimientos en .NET serán considerados como un plus.
- Experiencia en sistemas de control de versiones de código fuente.
- Excelentes habilidades de comunicación y capacidad para trabajar en equipo.
- Capacidad para resolver problemas complejos de manera eficiente y efectiva.
- Trabajo hibrido
Cómo Aplicar:
Envía tu CV y carta de presentación a info@ahinko.com con el asunto "Candidatura desarrollador Java.