Soluciones Integrales de Empleo y Reclutamiento , regístrate y encuentra un trabajo ideal

Instructors are responsible for leveraging their expertise to deliver education services to students through:

• Planning and organizing instructional methods and resources
• Programmatic accreditation (if applicable)
• Facilitating student engagement in the classroom/learning environment
• Working one-on-one with students
• Assessing students and providing developmental feedback
  
  

Position Requirements

• 2+ years of professional experience
• Master's Degree in English

Instructors are responsible for leveraging their expertise to deliver education services to students through:

• Planning and organizing instructional methods and resources
• Programmatic accreditation (if applicable)
• Facilitating student engagement in the classroom/learning environment
• Working one-on-one with students
• Assessing students and providing developmental feedback
  
  

Adjunct Mathematics Faculty at Keiser University are responsible for delivering quality instruction in undergraduate math courses, fostering student learning and maintaining academic standards aligned with university policies.

• This position will teach lower-division mathematics courses such as College Algebra, Statistics or Basic Math.
• Prepare and deliver lectures, assessments, and course materials per curriculum guidelines.
• Provide academic support and feedback to students in a timely and professional manner.
  
  

Qualifications

• Master's Degree in Mathematics or a closely related field (e.g. Statistics, Math Education), with at least 18 graduate level credit hours in Mathematics.
• Previous teaching experience preferred but not required.

The Student Services Coordinator role supports the Student Services department by offering a diverse range of activities designed to enhance student engagement and foster professional development.

Responsibilities

• Offers placement assistance and career development support to students and graduates.
• Coordinates and facilitates student activities such as but not limited to including student appreciation days, career fairs and annual graduation ceremony.
• Conducts and schedules monthly workshops on topics such as interviewing, resume writing, time management and professionalism.
• Resume reviews and assistance.
• Delivers exceptional customer service to students and handles their requests in a timely manner.
• Cultivates and maintains relationships with employers.
• Develops and updates student services bulletin boards, job boards and the online career center database.
• Facilitates on-campus recruiting events with employers.
• Prepares monthly departmental calendars detailing meetings, events, student activities and guest speakers.
• Oversee the creation of semester newsletters.
• Offers referral services to students for health insurance, housing, day care, transportation and other community resources.
• Maintains accurate records and documentation.
• Coordinates and facilitates Student Government Association/Phi Theta Kappa meetings and assists with other student organization meetings accordingly.
  
  

The student Services Coordinator must have a minimum of a Bachelor's degree and have at least two years of related experience.

The Receptionist is responsible for the following

• Direct calls to the appropriate individuals.
• Notate telephone and in-person message and forward to appropriate recipient.
• Greet all visitors in a cordial and professional manner.
• Maintain a comfortable, organized lobby area for prospective applicants.
• Perform other duties and responsibilities as assigned.
  
  

Receptionists must have a minimum of a High School Diploma or equivalent and have a background in customer service.

Receptionist Must Also Have The Following

• Ability to work flexible schedule.
• Must have switchboard experience and experience with multiple phone lines.
• Excellent computer skills including Word and Excel.
• Strong communication skills.
• Must be organized and able to multi-task.
• Must have a positive and upbeat attitude.

Instructors are responsible for leveraging their expertise to deliver education services to students through:

• Planning and organizing instructional methods and resources
• Programmatic accreditation (if applicable)
• Facilitating student engagement in the classroom/learning environment
• Working one-on-one with students
• Assessing students and providing developmental feedback
  
  

Job Requirements

• Must have a Master's Degree in Information Technology
• Must have 2 years of professional experience

The Administrative Assistant performs routine clerical and administrative duties and assists in the coordination of general office functions.

The Administrative Assistant accomplishes this through.

• This position supports the Campus President
• Responsible for coordinating and facilitating meetings.
• Monitors progress of internal and Campus-wide projects.
• Performs confidential secretarial duties relating to student or personnel documentation.
• Performs other duties as assigned.
  
  

Administrative Assistants must have a minimum of a High School Diploma or equivalent but a degree is preferred.

Must also have more than two years related experience.

Job Description

Come and help us “build” our Consumer and Shopper Engagement team in our new office located in Tempe, AZ! We’re looking for energized and insightful people to join our team and serve our consumers world-wide. From building tips and advice on the latest sets, to troubleshooting and hunting down rare parts, we cover a huge range of topics, which makes every day totally different!

About The Role

The LEGO Group commits to a hybrid working model where you can work a maximum of two days a week from home with a minimum of three days in the office. Therefore, you should live within commutable distance to Tempe to apply for this exciting role. Successful candidates will be supplied with equipment for hybrid working.

Start dates for the upcoming training classes are in September and October of 2025.

Where you’ll spend your time

The first four weeks you will get to know your new colleagues, learn about LEGO® bricks, and settle into the LEGO culture during your in person, classroom-based training. This training will be from 9 00am to 5 00pm, Monday through Friday. This training can be subject to change.

We are currently hiring for a shift with different, scheduled, starting times (even at the half hour), ranging from 8 00am to 10 00am.

Full-time employees work 5 days a week, Monday through Friday.


Core Responsibilities

• Respond in a lively, reliable, knowledgeable, and engaging way to inbound consumer contacts your entire shift through phone calls, email, and live chat.
• Engage in both verbal and written communication in English and Spanish.
• Use technology while helping consumers. Salesforce, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
• Provide excellent service to each consumer when there is a high volume of contacts.
• Adhere to your planned schedule, as all breaks, shift start times, and shift end times are scheduled around consumer demand.
• Represent the LEGO Group brand through our outstanding tone of voice.
• Agree to our confidentiality agreement.
• Meet performance expectations with post-contact survey results and your daily efficiency.
• Work on Black Friday and Cyber Monday to help our most dedicated fans. You will also be scheduled to work on key company holidays to support high volumes during our peak season.
  
  
  
  

Play your part in our team succeeding

Our Customer Service Representatives provide premium customer service on all engagement channels, such as phone calls, emails, and live chat. Every day is different! We answer questions about up-and-coming product launches, place an order for one of our biggest fans, or troubleshoot one of our digital products, such as LEGO Boost or the LEGO Life app. We are looking for upbeat, energetic, and hard-working individuals to join us in giving our fans the best consumer experience.

Do you have what it takes?

• Being happy to work in a dynamic, fast paced, and one team environment.
• Great communication skills both spoken and written. Read, write, and speak in Spanish at professional and fluent working proficiency.
• Experience in providing premium customer service.
• Confidence to make your own judgements about what is right for your consumer.
• Attention to detail and ability to multi-task and to prioritize.
• Be comfortable with virtual assessments, have access to a secure Wi-fi network, and have a private space to work remotely.
• Strong computer literacy, including the effective use of various systems and platforms.
  
  
  
  

Here are just some of the generous benefits of working here

• $45,000 base salary with overtime eligibility.
• A paid, four-week training that will set you up to deliver a premium service to consumers.
• Consistent performance support from your leader.
• An opportunity to shop with our generous employee discount.
  
  
  
  

Join the global LEGO family!

Here is some more of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness – We want you to be your best self, so you’ll have access to the

Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility, and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued, and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug-free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement, which is intended for those with disabilities, LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860.394.3769. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.





Compensation

The salary for this position has a range of $39,520.00 - $59,280.00 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here are some of what to expect

Family Care Leave – We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme

Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to “inspire and develop the builders of tomorrow.”

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Job Description

The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With Sherwin-Williams’ promote-from-within philosophy, you will have the opportunity to progress into an Assistant Store Manager position upon successful completion of the initial 6-8-week training.

This position’s typical schedule is 44 hours per week, which may include evenings and/or weekends.

During the program, you will collaborate with store management to oversee a million-dollar business, providing leadership and insight into the development and strategy of that store. Through the course of the program, you will learn all operations, clients, and internal strategy, allowing you to understand the significant part you’ll play in the team’s success. You will grow the company’s market share by selling to large, commercial users such as painting contractors, purchasing agents, manufacturers, and other commercial users who need large volumes of our high-quality products.

Our training experience provides you with all the skills necessary for a successful career in management and professional sales. After you complete the training program, you can count on a career trajectory with a clear beginning and an open end – meaning you shape your future!

What you will gain:

Limitless Career Opportunities

This structured program provides the support you need, including formal discussions to review your objectives & development

Leadership Development

You’ll develop the foundation for what it takes to become a successful leader in our organization

We’ll teach you how to excel at customer service, sales, and marketing, finance, and operations

Professional Networking

You will also get out into the community and establish relationships essential to growing our business - and your success

This position is also eligible for bonus based on performance and subject to the terms of the Company’s applicable plans.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits. For more information about our benefits, visit http://www.myswbenefits.com/.

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.

Responsibilities

Complete training consistent with established program

Support business strategies to increase sales and optimize profitability

Ensure high levels of customers satisfaction through excellent service

Build and maintain knowledge of all products to ensure effective customer recommendations

Build positive relationships with wholesale and retail customers

Complete store administration

Ensure compliance with policies and procedures including safety, loss prevention, and security

Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays

Support employee training, development, performance management, and corrective action

Respond to and resolve any customer and/or employee complaints

Partner with Store Manager to make outside sales calls to increase market share

Qualifications

Minimum Requirements:

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver’s License
• Must have at least a High School diploma or GED
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  
  

Preferred Qualifications:

• Willingness to relocate for future job opportunities
• Have at least one (1) year experience working in a retail, sales, or customer service position
• Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
• Have previous work experience selling paint and paint related products
• Have work experience using timekeeping and/or customer relationship management ("CRM") systems
• Have an associate degree or higher in business, sales, or marketing
• Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Resumen

El Coordinador de Logística brinda dirección general durante toda la operación de la Flota Dedicada y brinda asistencia operativa al Gerente de Proyecto cuando sea necesario.

Responsabilidades

• Mantiene relaciones de trabajo positivas y alentadoras con todos los conductores.
• Proporciona comunicaciones constantes de problemas de servicio al personal y departamentos apropiados, tanto internos (NFI) como externos (Cliente).
• Realiza tareas de planificación de carga, programación de conductores y despacho utilizando recursos de flota dedicada y de transporte común.
• Coordina la entrada diaria de datos en el sistema de gestión de pedidos patentado de NFI, TMW.
• Se coordina con el equipo de facturación de la oficina central para garantizar la finalización oportuna y precisa de las facturas semanales de los clientes.
• Garantiza la finalización precisa y oportuna de las tareas diarias y semanales.
• Proporciona informes semanales de KPI/datos de rendimiento a partes internas y externas.
• Coordina diariamente la programación del mantenimiento de camiones y remolques.
• Trabaja con el departamento de seguridad en DriveCam, cumplimiento del conductor y cuestiones de HOS
• Ayuda al Gerente de Proyecto con la implementación de las políticas laborales, de seguridad y de seguridad de NFI.
• Asiste y brinda cobertura en todos los departamentos durante las vacaciones, feriados si es necesario.
• Gestiona y mantiene la nómina de los conductores.
• Audita y aprueba los informes de gastos del conductor.
• Brinda asistencia al Gerente de Proyecto cuando sea necesario.
  
  

Calificaciones

• Experiencia mínima de 2-3 años en logística y/o transporte.
• Experiencia en aplicaciones informáticas, incluidos MS Office y TMW, muy deseada.
• Excelente servicio al cliente, capacidad de resolución de problemas, comunicación y toma de decisiones.
• Excelentes habilidades de comunicación oral y escrita
• Capacidad para trabajar de manera eficiente y realizar múltiples tareas.
• Capacidad y disponibilidad para trabajar en horario extendido si es necesario.
  
  

Empleador que ofrece Igualdad de Oportunidades/Veteranos Protegidos/Individuos con Discapacidades

El contratista no despedirá ni discriminará de ninguna otra manera a los empleados o solicitantes porque hayan preguntado, discutido o revelado su propio salario o el salario de otro empleado o solicitante. Sin embargo, los empleados que tienen acceso a la información de compensación de otros empleados o solicitantes como parte de sus funciones laborales esenciales no pueden revelar el salario de otros empleados o solicitantes a personas que de otro modo no tendrían acceso a la información de compensación, a menos que la divulgación sea (a ) en respuesta a una queja o cargo formal, (b) en cumplimiento de una investigación, procedimiento, audiencia o acción, incluida una investigación realizada por el empleador, o (c) de conformidad con el deber legal del contratista de proporcionar información. 41 CFR 60-1.35(c)

Solicitantes del condado de Los Ángeles: La Compañía considerará a los solicitantes calificados, incluidos aquellos con antecedentes penales, de manera consistente con las leyes estatales y locales aplicables.

Nos complace compartir que la tarifa base por hora para este puesto es $23.84 -$31.79/HORA. NFI toma en consideración las calificaciones, la experiencia, la educación y la ubicación geográfica de los solicitantes al determinar una tasa de pago inicial.

Los empleados también son elegibles para un sólido programa de beneficios, que incluye cobertura médica, dental, oftalmológica, de medicamentos recetados, plan 401k, programa de bienestar, seguro de vida, tiempo libre remunerado y licencia parental remunerada, entre otras opciones de planes de beneficios.

Resumen

El Asistente de servicio de alimentos tiene como responsabilidad principal asistir en el servicio de comidas. Esta persona debe tener buenas habilidades de comunicación, así como la capacidad de levantar, empujar y tirar de cargas moderadas. Este es un puesto que requiere celeridad y un contacto continuo con el cliente.

Job Description

This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within NMDP systems to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within NMDP systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly.

The following activities would also be performed as necessary: scheduling laboratory testing, ordering/sending donor kits, obtaining consent, and monitoring donor follow through. Good guardianship of member confidentiality and identity is required. Role supports the achievement of department goals through job accountabilities, excellent customer service, and exceptional time management. Candidate must demonstrate professional telephone etiquette with the ability to build rapport with customers in a heavy blended (inbound and outbound) call environment.

Responsibilities

• Contact Members/Donors for Donor Search-Related Activities:
• Locates donors using data provided at recruitment, including alternate contacts; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors (advanced) - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation. Utilizes reflective listening skills, summarizes conversations, and assesses the next steps in the donation process.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening (advanced) - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation. Appropriately engages Medical Services, Provider Services, and Donor Advocacy for consultation on unusual donor circumstances. Documents and communicates resolutions or anticipated next steps.
• Coordinates blood draws (appointment time, location, kit ordering, donor/kit tracking) and completing follow-up forms as needed.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.
• Practices good guardianship of member confidentiality and identity through appropriate use of available people finder tools.
• Completes first contact activities within established timelines. Provides required updates to Provider Services, as applicable. Documents all donor activity in STAR Link/Salesforce donor file. Completes all appropriate NMDP documentation.
• Maintains standards and compliance with identified department performance standards to increase the number of donors moving forward to donation.
  
  

Establishes and Maintains Good Relationships with Donor Operations, Donor Center Staff, Collaborating Departments, and External Vendors:

• Maintains understanding of donor operations processes and unique customer requirements.
• Upholds, develops, and supports relationships with Provider Services, NMDP KitMaker and external laboratory partners or other draw sites to maintain phlebotomy sites throughout service areas.
• Collaborates with other teams and departments to achieve goals and support the work of Donor Operations (e.g., Marketing and Communications, Donor Experience, Provider Services, Donor Advocacy).
• Collaborate closely with Workup teams to manage details and ensure smooth and timely hand-offs of donor cases.
  
  

Other Duties As Required For Team/Department Operations

• Maintains on-going knowledge of HLA, and blood stem cell transplantation.
• Assists in maintaining STAR Link donor database.
• Participate in shared team responsibilities and staff back-up including coverage of calls in the general team call queues, while servicing those member/donor files as needed with excellent customer service/resolution.
• Performs all duties in compliance with standard operating procedures, National Marrow Donor Program (NMDP) standards, regulations outlined in the Code of Federal Regulations (CFR), Federal Drug Administration (FDA) guidance and other applicable Federal, state, and local laws. Adheres to OSHA guidelines as applicable.
  
  

Qualifications

Qualifications - External

Required Qualifications

Knowledge of:

• MS Office, including basic word processing, spreadsheet, and database software application skills.
• Proficiently applying computer skills and engaging with customers simultaneously
• Advanced internet research skills including familiarity with social media.
  
  

Ability To

• Demonstrate strong communication skills and the ability to ask probing questions while working in a mission-driven call center environment.
• Manage a high volume of challenging file types.
• Apply appropriate use of available people finder tools, as deemed necessary.
• Deliver solid customer service while utilizing proven critical thinking and problem-solving skills, while employing a high degree of emotional intelligence.
• Integrate new and evolving knowledge into daily work and utilize multiple resources and tools to complete work.
• Demonstrate proficiency by multitasking in a fast paced and multi-media (phone, email, text, mail) environment with observable proficiency.
• Convey medical information to donors, manage confidential information appropriately, and employ strong documentation practices.
• Contribute to a team environment and take initiative and responsibility for independent work as needed.
• Complete work with a high level of accuracy, attention to detail and follow-through.
• Maintain flexibility in work hours to accommodate staffing needs; evening/weekend hours may be required.
  
  

Education And/or Experience

• Bachelor’s degree in human services or a Health Care related field is required. However, upon evaluation, equivalent related Health Care experience and/or education may be substituted for the degree requirement. Additional educational experience in public health, psychology, or health promotion is preferred.
• Three plus years of professional experience in demonstrating ability to communicate effectively with individuals or coaching individuals on behavior change. Three years customer relations, direct patient interaction or care in a clinical/healthcare setting may be substituted for behavioral coaching experience.
• Experience with basic word processing and data entry required.
  
  

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• Familiarity with medical terminology and advanced health screening experience preferred.
• Familiarity obtaining informed consent.
• Experience in target-driven sales environment.
• Familiarity with digital social platforms and social media applications.
  
  

About The Team

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

• This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.**
  
  

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities
  
  

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.
  
  

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.
• Bilingual Skills in Spanish
  
  

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Sobre o Bradesco

O Bradesco é um dos maiores grupos financeiros do Brasil, com uma história marcada pelo pioneirismo e inovação. Por meio da nossa carteira amplamente diversificada de produtos financeiros, serviços bancários e de seguros contribuímos com a realização das pessoas e o crescimento sustentável de empresas e sociedade. Venha fazer parte do nosso ecossistema financeiro e impactar a experiência de milhões de pessoas!

Saiba mais em https://banco.bradesco/html/classic/sobre/index.shtm

Responsabilidades e atribuições

O que é o nosso time do Bradesco Financiamentos?

A área oferece soluções especializadas para comercialização de crédito consignado e financiamento de veículos, provendo aos clientes e parceiros comerciais as melhores soluções de crédito, produtos e serviços financeiros por meio de canais diversificados. Sendo a empresa preferida no mercado de empréstimos e financiamentos, proporcionando a melhor experiência aos clientes e parceiros.

Modelo de trabalho : Presencial

Unidade: Xanxerê/SC

Como será seu dia a dia?

Sendo Gerente Financiamentos I, atuará na gerência Gerência Comercial e suas principais atividades serão:

• Prospectar novos clientes;
• Acompanhar a carteira de clientes e parceiros comerciais;
• Acompanhar os principais indicadores de originação, formalização, inadimplência, rentabilidade, buscando o cumprimento do orçado versus realizado, ampliando sistematicamente o market share;
• Gestão de Performance;
• Visitas aos Correspondentes;
• Digitar proposta no sistema, efetuar checagem e in-loco, quando solicitado pela área de crédito, validar documentação e finalizar pagamento da operação.
  
  
  

Requisitos e Qualificações

O que você precisa ter ou saber?

• Graduação completa ou em andamento;
• Possuir veículo próprio e CNH;
• Conhecimento em vendas;
• Disponibilidade para viagens;
• Disponibilidade para trabalhar aos finais de semana.
  
  
  

Será um diferencial se você tiver:

• Conhecimento no mercado automotivo.
  
  
  

O que nós oferecemos

No Bradesco valorizamos a saúde e bem-estar, oferecendo um extenso portfólio de benefícios a todas nossas pessoas funcionárias:

• PLR ou Bônus: Conforme a elegibilidade de cargo*
• Convênio Médico
• Convênio Odontológico
• Seguro de Vida
• Vale Alimentação
• Vale Refeição
• 13º Cesta Alimentação
• Total Pass
• Vale Transporte (adesão opcional)
• Descontos em produtos e serviços em empresas parceiras
• Previdência Privada (adesão opcional, com participação financeira da Organização Bradesco)
• Viva Bem Bradesco: programa de saúde, bem-estar e qualidade de vida
• Unibrad: Universidade Corporativa Bradesco
• Isenção de Tarifas: condições especiais em diversos produtos e serviços
• Auxílio Creche ou Babá
• Licença Paternidade estendida de 20 dias
• Licença Maternidade de 180 dias, acompanhamento assistencial da gestação até o pós-parto

The Associate Dean is responsible for assisting the Dean in the delivery of educational programs and services through:

• Training faculty and staff
• Promotes faculty development, student success, and academic excellence.
• Oversees curriculum development, assessment, and continuous improvement initiatives.
• Managing the delivery of educational services
• Overseeing and monitoring student performance
• Supports the Dean in managing academic programs, faculty, and student services.
• Ensures compliance with university policies and accreditation standards.
• Assists with strategic planning, budgeting, and community engagement to enhance the university's mission and goals.
  
  

The Associate Dean must have a minimum of a Master's Degree with academic experience. Must also have management experience.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As our Client Experience Associate, you’ll help new and current Wealth Center customers feel comfortable while they’re making significant financial decisions for their future. You will also ensure the operational soundness of the branch. Your daily responsibilities will be servicing clients, accounting and compliance-related activities. To thrive in this job, you need to have any previous banking experience, including operations and customer service experience.

As our Client Experience Associate you will:

• Greet and assist customers who visit the Wealth Center for scheduled appointments and financial transactions
• Promote the use of alternative delivery channels
• Be the owner of the customer experience within the branch ensuring service excellence and timely resolution of service and operational issues
• Ensure all branch activities comply with all applicable regulations, and policies
• Be able to perform work you’re proud of since you will be playing a part in helping our customers with their financial needs in the next step in their life’s
• Support with retail operational, service, accounting and compliance-related activities within the Wealth Center
• Manage the completion of branch transactional activities
• Ensure a premium client experience within the Wealth Center channel and work with the Center Manager and the center team to support these efforts

For this role, HSBC targets a pay range between $48,300.00 and $72,500.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Qualifications - External

You´ll likely have the following qualifications to succeed in this role:

• Bachelor’s degree in business, accounting, related field or equivalent experience
• Proven and progressive customer service and or operational experience within a retail banking, wealth management or equivalent
• Proven decision making, customer service, organizational, analytical, planning and mathematical skills
• Extensive knowledge of Company products and services offered within the branch system, related operational activities and pertinent regulations
• Ability to support and complete transactional customer requests and resolve client issues
• Foreign language skills, such as Mandarin/ Cantonsese is required

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

• This position is open for the entire market and the specific Financial Center location will be based on business needs. If you are offered a position, you will train at one financial center, and then potentially move to another location that is within a reasonable commuting distance of your home to the extent permitted by applicable law.**
  
  

Job Description:

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities
  
  

Required Qualifications:

• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.
  
  

Desired Qualifications:

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.
• Bilingual Skills in Spanish
  
  

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions—driving brand and patient markers of success. We’re continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.

Together, we can get life-changing therapies to patients who need them—faster.

Responsibilities

• Assigned as point of contact for physician offices, patients, and FRM (Field Reimbursement Managers) for patients enrolled into the patient support program
• Process enrollments via fax, phone, and electronically as needed.
• Receive inbound calls and make outbound calls as needed.
• Track key patient metrics, analyzing data to identify trends and areas for improvement, and generating reports for stakeholders.
• Anticipate potential problems, refer to policies and past practices for guidance and develop and execute effective solutions.
• Provide additional support and handle any escalated patient cases
• Complete audits and provide guidance and training to junior case managers on best practices in case management, patient interaction, and navigating internal and external systems.
• Actively participate in initiatives to improve care delivery, streamline processes, and enhance patient experience within the patient support program.
• Actively communicate and support leadership with feedback, when necessary
• Manage recurring meetings with FRMs to discuss accounts
  
  

Qualifications

• 5 plus years of industry experience with patient-facing or high touch customer interaction experience preferred
• High School diploma or equivalent preferred
• Fluency in Spanish required
• Previous Hub or Patient Support Service experience highly preferred
• In-depth understanding of health insurance benefits, relevant state and federal laws and insurance regulations preferred
• Strong understanding of pharmaceutical therapies, disease states, and medication adherence challenges preferred
• Significant experience in managing complex patient cases within a healthcare setting, preferably with a focus on specialty medications preferred
• Excellent written and oral communication, mediation, and problem-solving skills, including the ability to connect with patients, caregivers, and providers
• Strong people skills that demonstrate flexibility, persistence, creativity, empathy, and trust
• Robust computer literacy skills including data entry and MS Office-based software programs
  
  

What is expected of you and others at this level:

• Applies advanced skills to resolve complex problems independently
• May modify process to resolve situations
• Works independently within established procedures; may receive general guidance on new assignments
• Provide general guidance or technical assistance to less experienced team members
  
  

TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required.

This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST.

REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:

Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.

• Download speed of 15Mbps (megabyte per second)
• Upload speed of 5Mbps (megabyte per second)
• Ping Rate Maximum of 30ms (milliseconds)
• Hardwired to the router
• Surge protector with Network Line Protection for CAH issued equipment
  
  

Anticipated hourly range: $21.50 per hour - $30.65 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs
  
  

Application window anticipated to close: 09/13/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That’s why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Onboarding Associate plays a key role in the Development & Performance team at Crowe and is instrumental in creating a seamless and impactful onboarding experience for new employees.

This individual will provide new employees:

• A best-in-class onboarding journey
• An introduction to firm culture, purpose, values, and organizational structure
• Timely access to communication, resources, and firm technology/systems
  
  

Key Onboarding Job Responsibilities:

• Facilitate engaging, high-energy firmwide virtual onboarding for new hires every week
• Maintain accurate and up-to-date daily onboarding data including start dates, start date corrections/rescinded offers
• Send welcome emails and calendar invites to incoming employees
• Manage the onboarding email inbox responding to new hire inquiries with timely, clear, and supportive communication
• Maintain onboarding collateral, including, but not limited to SharePoint sites, communications, videos and PowerPoints
• Administer New Hire Newsletter including content management, design and distribution
• Administer the onboarding gift program
• Collaborate with onboarding team and across the firm to support various onboarding initiatives and continuous improvement projects
• Develop a thorough knowledge of Crowe’s core business operations and communicate these key points clearly and effectively to new hires
  
  

Qualifications:

• Bachelor’s degree required
• Experience in a professional services firm preferred
• Professionalism: requires diplomacy, confidentiality, and confidence in dealing with sensitive information
• High energy level with excellent interpersonal skills and executive presence
• Highly effective and polished verbal and written communication skills
• Ability to facilitate complex content with expertise and confidence
• Expertise with meeting technologies including webinar platforms including, but not limited to, Microsoft Teams
• Ability to perform multiple tasks, meet critical deadlines, work both collaboratively and independently, and deliver with accuracy and quality
• Proficient in Microsoft Office Suite, particularly Excel and PowerPoint, with ability to learn and easily adapt to new technology
• Familiarity in instructional design considered an asset
• Excellent analytical skills with strong attention to detail
• Strong organizational, time management and logical thinking skills
• Ability to work in a fast-paced, agile, and flexible environment with ability to demonstrate openness to new challenges, opportunities, continuous learning, and able to easily adapt to change
  
  

We expect the candidate to uphold Crowe’s values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $20.50 - $39.50 per hour.

Our Benefits:

Your exceptional people experience starts here. At Crowe, we know that great people are what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:

We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:

Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

Job Description

This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within NMDP systems to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within NMDP systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly.

The following activities would also be performed as necessary: scheduling laboratory testing, ordering/sending donor kits, obtaining consent, and monitoring donor follow through. Good guardianship of member confidentiality and identity is required. Role supports the achievement of department goals through job accountabilities, excellent customer service, and exceptional time management. Candidate must demonstrate professional telephone etiquette with the ability to build rapport with customers in a heavy blended (inbound and outbound) call environment.

Responsibilities

• Contact Members/Donors for Donor Search-Related Activities:
• Locates donors using data provided at recruitment, including alternate contacts; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors (advanced) - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation. Utilizes reflective listening skills, summarizes conversations, and assesses the next steps in the donation process.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening (advanced) - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation. Appropriately engages Medical Services, Provider Services, and Donor Advocacy for consultation on unusual donor circumstances. Documents and communicates resolutions or anticipated next steps.
• Coordinates blood draws (appointment time, location, kit ordering, donor/kit tracking) and completing follow-up forms as needed.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.
• Practices good guardianship of member confidentiality and identity through appropriate use of available people finder tools.
• Completes first contact activities within established timelines. Provides required updates to Provider Services, as applicable. Documents all donor activity in STAR Link/Salesforce donor file. Completes all appropriate NMDP documentation.
• Maintains standards and compliance with identified department performance standards to increase the number of donors moving forward to donation.
  
  

Establishes and Maintains Good Relationships with Donor Operations, Donor Center Staff, Collaborating Departments, and External Vendors:

• Maintains understanding of donor operations processes and unique customer requirements.
• Upholds, develops, and supports relationships with Provider Services, NMDP KitMaker and external laboratory partners or other draw sites to maintain phlebotomy sites throughout service areas.
• Collaborates with other teams and departments to achieve goals and support the work of Donor Operations (e.g., Marketing and Communications, Donor Experience, Provider Services, Donor Advocacy).
• Collaborate closely with Workup teams to manage details and ensure smooth and timely hand-offs of donor cases.
  
  

Other Duties As Required For Team/Department Operations

• Maintains on-going knowledge of HLA, and blood stem cell transplantation.
• Assists in maintaining STAR Link donor database.
• Participate in shared team responsibilities and staff back-up including coverage of calls in the general team call queues, while servicing those member/donor files as needed with excellent customer service/resolution.
• Performs all duties in compliance with standard operating procedures, National Marrow Donor Program (NMDP) standards, regulations outlined in the Code of Federal Regulations (CFR), Federal Drug Administration (FDA) guidance and other applicable Federal, state, and local laws. Adheres to OSHA guidelines as applicable.
  
  

Qualifications

Qualifications - External

Required Qualifications

Knowledge of:

• MS Office, including basic word processing, spreadsheet, and database software application skills.
• Proficiently applying computer skills and engaging with customers simultaneously
• Advanced internet research skills including familiarity with social media.
  
  

Ability To

• Demonstrate strong communication skills and the ability to ask probing questions while working in a mission-driven call center environment.
• Manage a high volume of challenging file types.
• Apply appropriate use of available people finder tools, as deemed necessary.
• Deliver solid customer service while utilizing proven critical thinking and problem-solving skills, while employing a high degree of emotional intelligence.
• Integrate new and evolving knowledge into daily work and utilize multiple resources and tools to complete work.
• Demonstrate proficiency by multitasking in a fast paced and multi-media (phone, email, text, mail) environment with observable proficiency.
• Convey medical information to donors, manage confidential information appropriately, and employ strong documentation practices.
• Contribute to a team environment and take initiative and responsibility for independent work as needed.
• Complete work with a high level of accuracy, attention to detail and follow-through.
• Maintain flexibility in work hours to accommodate staffing needs; evening/weekend hours may be required.
  
  

Education And/or Experience

• Bachelor’s degree in human services or a Health Care related field is required. However, upon evaluation, equivalent related Health Care experience and/or education may be substituted for the degree requirement. Additional educational experience in public health, psychology, or health promotion is preferred.
• Three plus years of professional experience in demonstrating ability to communicate effectively with individuals or coaching individuals on behavior change. Three years customer relations, direct patient interaction or care in a clinical/healthcare setting may be substituted for behavioral coaching experience.
• Experience with basic word processing and data entry required.
  
  

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)

• Familiarity with medical terminology and advanced health screening experience preferred.
• Familiarity obtaining informed consent.
• Experience in target-driven sales environment.
• Familiarity with digital social platforms and social media applications.
  
  

About The Team

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information

Auxiliar de RH irá conduzir processos seletivos, gestão do ciclo de vida do colaborador, incluindo integração (onboarding), desligamento (offboarding) e avaliação de desempenho. Atuará também na implementação de indicadores para medir a eficácia dos processos e no treinamento de lideranças para alinhamento com as diretrizes da empresa. Responsabilidades:Conduzir processos seletivos e alinhar perfis com as necessidades da empresa. Gerenciar o ciclo de vida do colaborador, com foco na experiência e desenvolvimento. Implementar e acompanhar processos de onboarding e offboarding. Realizar avaliações de desempenho e propor melhorias. implementar KPIs para mensurar a eficácia dos processos de onboarding, offboarding e desenvolvimento de pessoas. Requisitos:Graduação em Psicologia, Administração ou áreas correlatas. Experiência em RH, especialmente em recrutamento, seleção e gestão de pessoas. Habilidades em análise de dados, comunicação e treinamento. Obs:este profissional terá como base trabalho na cidade de Laguna/Imbituba e Braço do Norte.