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REMOTE SALES REPRESENTATIVE

Publicado: 2025-01-20 21:51:44

HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity.

 

Job Title: Remote Sales Representative (100% Work From Home)

 

Location: Remote from Latin America

 

Position Type: Full-time

 

Salary:$2,000 - 2,500 USD/month + commissions

 

Schedule: Monday to Friday, 7:00am - 3:30pm Pacific Time

 

Job Overview:

Our client is a machinery company seeking for a motivated and results-driven Sales Representative to join their rain gutter materials distribution company. In this role, you will be responsible for generating new business opportunities, developing relationships with their customers (roofing and gutter contractors) to buy their materials from them.

This position offers the opportunity to work in a fast-paced environment where you can make a significant impact on the company's growth.

 

 

Responsibilities:

  • Identify and pursue new sales leads through various channels including cold calling and lead generation.
  • Conduct market research to understand customer needs and industry trends.
  • Present and demonstrate products to potential clients, highlighting their benefits and features.
  • Build and maintain strong relationships with clients to ensure satisfaction and repeat business.
  • Track sales metrics and report on performance against targets.

 

Qualifications, Skills and Key Competencies:

  • Extensive mechanical experience, roofing, and/or gutter experience or relevant experience.
  • A strong sales acumen, excellent communication skills, and a passion for customer service.
  • Experience in inside sales
  • Fluent English and ideally fluent Spanish
  • Strong understanding of market dynamics and customer behavior.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently as well as part of a team to achieve sales goals.

 

Benefits:

  • Paid time off of 10 days per year
  • US holidays

APPLY HERE: https://recruiterflow.com/hirelatam/jobs/657 

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POSTULAR
HIRELATAM

CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-01-20 21:49:31

Cognizant is always looking for top talent. We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant. Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant. If a job opportunity that you may be qualified for becomes available in the future, we will notify you. At that time you can determine whether you would like to apply for the specific open position. Thank you for your interest in Cognizant career opportunities.

We’re hiring!

At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant!

We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a Customer Service Representative

What You’ll Do

  • Provide exceptional support for our applications and associated services
  • Answer phone calls, chat, and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc…
  • Meet and exceed service level goals.
  • Utilize support tools and resources necessary to get the job done, including e-mail, chat, telephone, and Salesforce.
  • Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience.

Preferred Experience

  • Advanced English Level
  • High School Diploma
  • Expert understanding of desktop operating systems including Microsoft Windows 2000.
  • General understanding of internet technologies
  • Self-motivated, highly collaborative, creative, goal-oriented and team-centric
  • Superior oral and written communication skills
  • Ability to maintain composure in critical situations and communicate clearly with both internal and external customers
  • Attention to detail, excellent organizational skills, superior time management skills
  • Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment

Why Cognizant?

Improve your career in one of the largest and fastest growing IT services providers worldwide

Receive ongoing support and funding with training and development plans

Have a highly competitive benefits and salary package

Get the opportunity to work for leading global companies

We are committed to respecting human rights and build a better future by helping your minds and the environment

We invest in people and their wellbeing.

We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant we believe than our culture make us stronger!

Join us now!

BeCognizant #IntuitionEngineered

Igualdad de Empleo y Política de Acción Afirmativa:

Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.

 

APLICA AQUÍ: https://careers.cognizant.com/global-en/jobs/43448/customer-service-representative/?source=JB-11500 

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COGNIZANT

PYTHON DEVELOPER - TRABAJO REMOTO

Publicado: 2025-01-20 21:48:24

En BairesDev® llevamos 15 años liderando proyectos de tecnología para clientes como Google, Rolls-Royce y las startups más innovadoras de Silicon Valley. Actualmente, contamos con un equipo de 4000 profesionales conformado por el top 1% de la industria trabajando de forma remota desde más de 50 países.

 

Al postularte a esta vacante, estarás dando el primer paso en un proceso que va más allá de lo convencional: Buscaremos conocer en profundidad tus habilidades, intereses y expectativas con el objetivo de realizar una búsqueda personalizada y encontrar el rol ideal para ti en BairesDev.

 

Python Developer en BairesDev

 

Buscamos Desarrolladores Python Senior para sumarse al equipo de Desarrollo y participar en distintos proyectos conformados por equipos multiculturales distribuidos en todo el mundo. Buscamos personas proactivas, dinámicas y team players, con gran capacidad de organización, acostumbradas a manejar múltiples tareas y con marcada atención al detalle. Se trata de una excelente oportunidad para aquellos profesionales que busquen desarrollarse en una de las empresas con mayor crecimiento de la industria!

 

Estos desarrolladores enfrentarán numerosos desafíos técnicos, por lo cual deberán utilizar tecnologías actuales, involucrarse en el mundo mobile, de aplicaciones web, dispositivos, etc.

 

Principales responsabilidades:

 

- Crear sistemas y herramientas de automatización para configurar, monitorear y orquestar la infraestructura de datos y las tuberías.

- Crear servicios de integración de datos para ayudar a incorporar nuevos clientes lo más rápido posible.

- Mantener la confiabilidad, el rendimiento y el soporte continuos de la infraestructura de datos, proporcionando soluciones basadas en las necesidades de las aplicaciones y el crecimiento anticipado.

 

¿Qué Buscamos?:

 

- 5+ años de experiencia práctica en desarrollo de Python y Django.

- Experiencia deseable en el desarrollo con programación orientada a objetos.

- 3 años de desarrollo utilizando otros lenguajes de programación.

- Buenas habilidades con XML y bases de datos relacionales (Oracle / MS SQL / MySQL).

- Fuerte experiencia profesional trabajando con grandes estructuras de datos (incluyendo XML) y algoritmos.

- Nivel de inglés avanzado.

 

Qué ofrecemos para que tu trabajo (y tu vida) seja mais fácil:

 

- Trabajo 100% remoto: trabaja desde tu casa o donde quieras.

- Compensación en USD o en tu moneda local, como prefieras, muy por encima de la media del mercado.

- Hardware y software.

- Horarios flexibles

- Licencias por mater/paternidad, vacaciones y días festivos nacionales pagos.

- Ambiente laboral multicultural e innovador, perfecto para hacer amigos, colaborar y aprender de las personas más talentosas del mundo.

- Oportunidades de crecimiento y desarrollo profesional a través de mentorías y entrenamientos.

 

¡Únete a nuestro equipo global!

 

APLICA AQUI: https://applicants.bairesdev.com/job/71/114457/apply?utm_source=linkedinjobposting&utm_medium=jobposting&utm_campaign=Remote-20250115&lang=es 

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BAIRESDEV

FRONT-END DEVELOPER (REACT + NEXT.JS)

Publicado: 2025-01-20 21:47:02

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

  • PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
  • Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50™ Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

We are seeking a talented and experienced Web Front-End Developer to join our team. In this role, you will be responsible for designing and implementing user-facing features for high-performance web applications. You will work closely with cross-functional teams to ensure seamless collaboration and deliver exceptional user experiences.

Responsibilities:

  • Develop and maintain responsive web interfaces using JavaScript, TypeScript, HTML, and CSS.
  • Build reusable and modular components using React to ensure scalability.
  • Optimize web applications for maximum speed and performance.
  • Collaborate with designers, backend developers, and product managers to translate UI/UX designs into functional interfaces.
  • Troubleshoot and debug issues to ensure smooth user experiences.
  • Implement and advocate for security best practices in web development.
  • Write clean, maintainable, and well-documented code.
  • Utilize tools like JIRA and Confluence to manage tasks and collaborate with the team effectively.
  • Stay updated with emerging trends and technologies in front-end development.

Requirements:

  • 5+ years of experience in web front-end development.
  • Proficiency in JavaScript and TypeScript.
  • Strong understanding of HTML5, CSS3, and modern web standards.
  • Hands-on experience with React for building interactive UIs.
  • Familiarity with performance optimization techniques and testing/debugging tools.
  • Solid problem-solving skills and attention to detail.
  • Excellent collaboration and communication abilities.
  • Knowledge of security best practices in web development.
  • Experience using task management tools like JIRA and Confluence.

Nice to Have:

  • Experience with CI/CD pipelines.
  • Exposure to backend technologies for better collaboration.

Why work for Launchpad?

  • 100% remote
  • People first culture
  • Excellent compensation in US Dollars
  • Hardware setup for working from home
  • Work with global teams and prominent brands based in North America, Europe, and Asia
  • Training allowances
  • Personal time off (PTO) for vacations, study leave, personal time, etc.
  • ...and more!

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

 

APPLY HERE: https://job-boards.greenhouse.io/launchpadtechnologiesinc/jobs/4419757006?gh_src=68a768c26us 

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LAUNCHPAD TECHNOLOGIES INC

GOLANG DEVELOPER - REMOTE - LATIN AMERICA

Publicado: 2025-01-20 21:32:47

About FullStack

FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western hemisphere, by creating a positive, respectful, and supportive work environment where they can achieve their greatest potential.

We’re Most Proud Of

  • Offering life-changing career opportunities to talented software professionals across the Americas.
  • Building highly-skilled software development teams for hundreds of the world’s greatest companies.
  • Having delivered hundreds of successful custom software solutions, which have positively impacted the lives and careers of millions of users.
  • Our 4.5-star rating on GlassDoor.
  • Our client Net Promoter Score of 68, twice the industry average.

The Position

We're Looking To Hire a Golang Developer To Join Our Team. You'll Work With Our Incredible Clients In One Of Two Ways

  • Team Augmentation: You will integrate yourself directly into our client's team and work alongside their existing designers and engineers on a daily basis.
  • Design & Build: You will work on a FullStack product team to build and deliver a product to our clients.

What We're Looking For

  • 3+ years of professional software development experience.
  • 1+ years of hands-on experience with Golang in impactful projects.
  • Advanced English is required.
  • Successful completion of a four-year college degree is required.
  • Ability to work through new and difficult issues and contribute to libraries as needed.
  • Ability to create and maintain continuous integration and delivery of applications.
  • Forensic attention to detail.
  • A positive mindset and a can-do attitude.
  • Experience working on Agile / Scrum teams.
  • Meaningful experience working on large, complex systems.
  • Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon.
  • Ability to identify with the goals of FullStack's clients, and dedicate yourself to delivering on the commitments you and your team make to them.
  • Ability to consistently work 40 hours per week.

What We Offer

  • Competitive pay in your local currency.
  • 100% remote work.
  • The ability to work with leading startups and Fortune 500 companies.
  • English Classes.
  • Ample opportunity for career advancement.
  • Continuing education opportunities.
  • Depending on your location other benefits may apply.

FullStack is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form, which can be provided upon request during our hiring and interview process.

 

APPLY HERE: https://talent.fullstack.com/jobs/de1e360a-aebf-43ee-98a1-22bb75a2238c 

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FULLSTACK LABS

TECHNICAL SUPPORT REPRESENTATIVE ONSITE

Publicado: 2025-01-20 21:31:36

Our Mission at ibex is Your Success!

ibex is recruiting customer service representatives.

About Ibex

ibex works undercover for some of the best companies in the world, delivering superior support to their customers -- it is our mission. We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen.

Headquartered in Washington, D.C., ibex has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

Responsibilities

  • Use an empathetic and consultative approach to correspond with customers and partners over the phone.
  • Troubleshoot issues and provide customized solutions.
  • Provide education and training to customers to get the most out of the program product.
  • Independently problem-solve with consistency; in this front-line role it is your responsibility to craft accurate outcomes that make customers time and satisfaction the priority.
  • Navigate program procedures to properly escalate and coordinate the customer response in accordance with company values.
  • Take ownership of the customers issue and solve the problem to fruition while delivering a high-quality experience.
  • Proactively bring creative and thoughtful solutions to the team to enhance process, products, service for continuous improvement.

Qualifications

Language/Communication Skills

  • Ability to fluently speak and write English
  • Ability to effectively communicate your thoughts in a well-organized understandable manner.
  • Demonstrates clear and polite written and oral communication.

Technical Skills

  • Ability to type 25 words per minute with 90% accuracy.
  • Ability to effectively navigate the internet, email and instant messaging.
  • Great computer proficiency.
  • Understanding of mobile applications and troubleshooting.
  • Technical Support experience in prevouis roles is a plus.

Customer Focus

  • Demonstrates a strong customer Orientation.
  • Takes ownership to follow up with customers to ensure their needs and expectations are satisfied and promises are kept.

Customer Interaction Skills

  • Friendly and upbeat style.
  • Displays helpfulness.
  • Ability to empathize with customers.
  • Ability to set expectations and deliver information in a positive and articulate way.
  • Ability to handle irate customers effectively.

Problem-Solving Skills

  • Investigates and take action to meet customer’s needs.
  • Ability to use emotional intelligence to resolve customer’s issues.
  • Solves routine problems effectively, gathering the information necessary from the customer.
  • Applies systematic approach to solving problems.
  • Ability to demonstrate critical thinking skills.

Interpersonal Skills

  • Professional and positive interactions with others and is able to establish rapport quickly.
  • Treats others with courtesy and respect.
  • Able to adjust his/her behavior and communication to accommodate working styles and perspectives of diverse individuals.
  • Ability to work with little or no supervision and operate within a team environment.
  • Demonstration of resolution skills and capabilities within scope of job duties

Schedule Flexibility

  • Ability to adapt to changes. (Working on different teams, line of businesses and on site)
  • Must be able to work on any shift which may change from time to time (morning , afternoon or graveyard)
  • Must be able to work full-time

Benefits

We offer our employees the following comprehensive benefits and incentives plan:

  • Medical Insurance
  • Paid Time Off
  • Paid professional training
  • Employee referral bonus plan
  • Free Transportation

APPLY HERE: https://niccareers-ibex.icims.com/jobs/17769/technical-support-representative-onsite/job?mode=apply&iis=LinkedIn 

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IBEX

OPORTUNIDAD DE EMPLEO (SECTOR RESTAURANTE)

Publicado: 2025-01-20 21:30:33

Empresa del Sector A & B se encuentra en la búsqueda de los siguientes perfiles:

  • Pizzeros
  • Panaderos o Auxiliares
  • Cocineros
  • Stuwards
  • Cajeras
  • Camareros
  • Técnicos en refrigeración (experiencia obtenida en aire acondicionado, cuarto frío, entre otros).

Requisitos

  • Bachiller
  • Experiencia laboral obtenida mínima de un año o más de acuerdo al puesto aplicante
  • Disponibilidad para laborar en horarios rotativos y fines de semana

Competencias: Dinamismo, proactividad, responsabilidad y disponibilidad de tiempo.

Interesados, favor remitir sus currículums especificando el nombre del puesto de interés.

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4103386146/?alternateChannel=search&refId=QofB3B5pPNt%2BoMojBaqzeQ%3D%3D&trackingId=mpf91eXxB%2BOA89mXKbXTnw%3D%3D&trk=d_flagship3_search_srp_jobs 

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GRUPO CONUCO

CUSTOMER SERVICE ADVISOR

Publicado: 2025-01-20 21:29:30

Customer Service Advisor

Job Description

The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.

Job Type: Full-Time

Location: Managua

WHAT’S IN IT FOR YOU?

  • A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
  • Endless career opportunities and clear paths for career development
  • A competitive salary
  • Inclusive perks and benefits such as life insurance, meal subsidy
  • Opportunity for monthly performance incentives
  • Enjoy our onsite Break Rooms, onsite clinic and more

What You Want Matters To Us

Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.

No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for Customer Service Advisors

This role is the perfect opportunity for someone considering a career in Customer Service in various industries

WHAT WOULD YOU BRING TO OUR TEAM?

Your passion for doing good for other people will help you bond with your customers and your team. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.

TO BECOME A PART OF OUR TEAM:

  • High School Diploma
  • Police Record Updated
  • Resume

CALL US HOME:

If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Learn more:

Concentrix on Facebook | Concentrix on Instagram | www.concentrix.com

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.

Location:

Nicaragua- Managua

Language Requirements:

Time Type:

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1567672

 

APPLY HERE: https://apply.concentrix.com/global/en/job/CONCGLOBALR1567672EXTERNALENGLOBAL/Customer-Service-Advisor?utm_source=linkedin&utm_medium=phenom-feeds 

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CONCENTRIX

SERVICIO AL CLIENTE TELEFÓNICO

Publicado: 2025-01-20 21:28:00

Misión

Ofrecer a los clientes actuales y potenciales una adecuada atención, asesoría y resolución a sus consultas y solicitudes en función a las políticas, procedimientos y normas establecidas por la organización, lo anterior con el objetivo de brindar un servicio diferenciado y de calidad en los diferentes canales de atención gestionados por el Centro de Contacto

Áreas De Responsabilidad

  • Servicio al cliente a través de los diferentes canales de atención según sea el rol asignado (call center personas, empresas, chat, correos institucionales y redes sociales)
  • Resolución en primera línea y en los casos de segundo nivel brindar el adecuado control y seguimiento de los mismos

Condiciones laborales

  • Lugar de trabajo: Edificio Central, San José Centro
  • Modalidad: Hibrida
  • Horario: lunes a viernes de 08:00 a.m. a 5:00 p.m. o de 09:00 a.m. a 06: p.m., u 10:00 a.m. a 07:00 p.m. y los días sábados de 09:00 a.m. a 07:00 p.m. y los domingos de 09:00 a.m. a 06:00 p.m. con un día libre sea sábado o domingo, y con un período de descanso, que no forma parte del tiempo efectivo de trabajo, de lunes a domingo de una hora y quince minutos .

 

APLICA AQUÍ: https://www.magneto365.com/co/empleos/servicio-al-cliente-telefonico-5f6a9332-8ed8-43e6-9cee-cee8add0b6fb?utm_source=linkedin_jobs_apply&utm_medium=referral&utm_campaign=grupo-bolivar 

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DAVIVIENDA COSTA RICA

VIRTUAL CUSTOMER SERVICE REPRESENTATIVE

Publicado: 2025-01-20 21:26:29

Company’s Overview:

 

Opticall BPO was founded in 2016 under one single precept, to become the leading organization in the Business Process Outsourcing Industry. Opticall is rapidly becoming one of the fastest growing BPOs, developing tremendous career opportunities, attractive compensation & benefit packages for our talented members in the countries where it operates.

 

With over +15 support departments such as Marketing, Accounting & Finance, Human Resources, Call Center, IT, Operations and many more, Opticall BPO offers a rewarding work environment, professional development, job stability, and once in a lifetime journey. We are happy to celebrate our success and include you in it.

 

Virtual Customer Service Representative:

 

The Virtual Customer Service Representative provides assistance to all our optical retail stores across the United States when performing eye exams. You don’t need to be an optometrist or have a medical background as we’ll teach you how to perform a refraction. Outstanding interpersonal skills and professionalism are a must. Our ideal candidate brings a professional presentation, excellent communication skills and naturally provides world-class service.

 

APPLY HERE: https://www.linkedin.com/jobs/view/4117947151/?eBP=CwEAAAGUhU7aoxoIYgg0wTPVtBlR-ML3wMCm3AwnR_8SnItdlhqo33xYEJfJrmHGSpk4IkKR_xV2ehnfVnMNpes35OprQugFiY0Uwzj6GH5_zREctphZ7K2RxuaUtPIPNXItgjrR9qF0mh-845G0gWgUxlHxCGdAWlu5ZPOSk-GHGiJHGNJYN4JdwTgUVk7OPInztgVA-AoOqskWZLWDWLpxgkQfQ3wy4dq2iz09m1AJ_uAcMt_srNvI6T8pcCMNOEn5mGQDbtqOEDZjW2eoYpMtmasLQAJ-dDzJhMLUZ_Qsh_rFd2CCf0Vx2sSnJjfrGmkpsMGlhQnhv-Fll1sHxuA-_gh2iiOoAaoRQ303yAXrZuZ0LjLjsMMwxuY6Zot3kYF5wSCLCl8GlHPhPfdwHGVl4hZRa6ndoH1uAcxrljuX80DVlZVph1PQCT8cD2P45F75NFQi_J579pf-OLbymojvcvCH1fIrh0iKNlAaaZF-LtwxMbkoYaG30YBpRLoIaPkznw&refId=pZP5AOf9WQxgOifokznmtw%3D%3D&trackingId=mFiCB8fnsAZHg8wvQX5Www%3D%3D&trk=flagship3_search_srp_jobs 

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OPTICALL BPO

FULL STACK ENGINEER - JAVA

Publicado: 2025-01-20 21:24:41

Ahinko es una empresa líder en el sector de Tecnologia, comprometida con la innovación y la excelencia. Estamos en búsqueda de un talentoso Desarrollador Senior/Middle con experiencia en Java para unirse a nuestro equipo.

 

Responsabilidades:

  • Desarrollar y mantener aplicaciones de alta calidad utilizando Java y Angular.
  • Participar en todas las fases del ciclo de vida del desarrollo de software (SDLC), desde la concepción hasta el despliegue.
  • Trabajar en colaboración con otros equipos para diseñar, desarrollar y implementar soluciones tecnológicas.
  • Contribuir al mantenimiento y mejora de los sistemas de control de versiones de código fuente.
  • Resolver problemas complejos y proporcionar soluciones eficientes y escalables.

 

Requisitos:

  • Mínimo 2 años de experiencia profesional en desarrollo de software con Java (preferencia Java 11-23).
  • Mínimo 2 años de experiencia trabajando con Angular.
  • Conocimientos en .NET serán considerados como un plus.
  • Experiencia en sistemas de control de versiones de código fuente.
  • Excelentes habilidades de comunicación y capacidad para trabajar en equipo.
  • Capacidad para resolver problemas complejos de manera eficiente y efectiva.
  • Trabajo hibrido

 

Cómo Aplicar:

Envía tu CV y carta de presentación a info@ahinko.com  con el asunto "Candidatura desarrollador Java.

 

APLICA AQUÍ: https://www.linkedin.com/jobs/view/4105037761/?eBP=CwEAAAGUhU7apGnBzS4989OHLZdn4_RmjuQNVKnRZr_dzjcNMZqYoNOF94_EBTU-OAGRaLQHVHpq7q7Pzhl64PXweAeGGzQtBpD0tPOFmluA5Flcyc_1iOnKwxsN0DTIuvxrGXaL1cdpy8BDVvcaIXZ6gYmkaA5fLDbz02LxSWSHc_Ni4RrdKQSMOOex2jQvGLp5rv7ODAztH490QU4S8zoA4d4pw0re6Rb1qHG9SPh0K_1JR10TLP7Zg6-mEJBGL4C-71QRI28sAa_WN-oFgNiwvQFTQUngsiDrKIRo4Y11uu8hdNXKLqZvS9O16tShWSGMcjogjCjLtpZMC-FHQYrXNdRklX3jyj4dYIFTOXAqTVREZAGnW-CoEzvQs_KnXcIy8oyJnL-BLGDLAKjQpB6q5CY_sTpdlsnoixeNHCE02lZcCbP1JmSPfZhtbm9SaCvQV89-DxNKErqI_eNr_U-dxrntIdWev9HNx45OP3O1TLOGiSgp1rjOOwdXGNAPoHc&refId=pZP5AOf9WQxgOifokznmtw%3D%3D&trackingId=1iIRraEFsU7UssQMTEw5fQ%3D%3D&trk=flagship3_search_srp_jobs 

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AHINKO INTERNATIONAL

TECHNICAL SUPPORT REPRESENTATIVE

Publicado: 2025-01-20 21:18:46

About Siteline

Siteline is a Series A SaaS startup in the construction billing space. We're a team of 28 full-time employees who live and work remotely across the U.S. and Canada, with a small in-person office in San Francisco as well.

What problems are we solving?

We're on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn't evolved in decades, and construction is one of the slowest industries to get paid in. We've found a unique wedge into this huge market and are growing quickly.

Why are we building this?

Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We're reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us.

As a Technical Support Representative on the Forms Team, you will play a crucial role in helping Siteline achieve its goals by supporting a fundamental part of our business. Working closely with the customer success team, you will assist customers in transforming PDF forms into customer fillable forms using our internal tool. This role offers the opportunity to build foundational skills for customer success while contributing to our mission of delivering value to our customers.

Responsibilities:

  • Build forms using an internal tool to transform PDF forms into customer fillable forms.
  • Ensure precise alignment and sizing of fonts to maintain consistency and quality.
  • Work efficiently with PDFs and Excel to optimize form creation and processing.
  • Assist customers with billing inquiries, including identifying and communicating math errors to the team.
  • Collaborate with teammates on strategic projects as needed to support team objectives.
  • Becoming proficient in navigating the Siteline platform and providing expert assistance to customers in troubleshooting technical issues.
  • Conducting thorough investigations into complex technical issues reported by customers and providing timely and effective resolutions.

What We're Looking For:

  • Fluent English writing skills (fluent speaking English preferred).
  • Strong math skills, persistence, and attention to detail.
  • Proficiency in computer skills, including Excel and email. Ability to manipulate PDFs (annotate, change, recreate) is essential.
  • Excellent communication skills and fast learner. Ability to quickly learn construction vocabulary and associated variables.
  • Highly motivated, results-driven, competitive, resilient, and fearless.
  • Organized with strong time management skills.
  • Strong internet connection.
  • Collaborative team player.

Preferred:

  • Availability in US Time zones (ET to PT)
  • Previous experience in a SaaS company is advantageous
  • Experience in building forms is highly desirable
  • Familiarity with commercial construction accounting is a plus
  • Experience working in a technical support role is a plus
  • Experience with support tracking systems like Zendesk is a plus

Company values

Move Quickly, Together

Speed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence.

Reach for the Sky

We are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day.

Run Lean

Construction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck.

Be the Steel

Builds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We're stronger than reinforced concrete when we support each other.

Build Our Fanbase

Our mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans.

Shoot Straight

We speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it's okay to disagree with—but still commit to—the chosen direction.

At Siteline, we're looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!

 

APPLY HERE: https://job-boards.greenhouse.io/sitelineinc/jobs/4370499006?gh_src=25bb3b546us 

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SITELINE

CRYPTO CUSTOMER SERVICE

Publicado: 2025-01-20 19:27:40

Description and Requirements

Customer Service Crypto

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***

Position overview:

The Operations CSR III - B will organize, manage, control and be responsible for addressing any and all customer inquiries, received through different communication channels, ensuring the highest quality of the service provided.

Key responsibilities:

  • Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission;
  • Manages incoming contacts from existing or potential customers;
  • Initiates outbound contacts to existing or potential customers;
  • Identifies and assesses customers’ needs to achieve satisfaction;
  • Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution;
  • Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers;
  • Meets personal/team targets;
  • Maintains customer records by updating account information;
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs;
  • Prepares product or service reports by collecting and analyzing customer information if required;
  • Contributes to team effort by accomplishing related results as needed;
  • Works with their line manager and all respective functions to ensure proper customer service is being delivered
  • Handles changes;
  • Goes the extra mile to engage customers;
  • Executes other tasks related to the fulfillment of all described above.


Core Competencies:

  • Managing self development
  • Embracing technology
  • Focusing on customers
  • Giving support


Functional competencies:

  • Strong oral/ written communication skills depending on channel supported
  • Strong knowledge of the product/ services being supported
  • Ability to manage multiple priorities and time effectively
  • Ability to handle stressful situations calmly and professionally
  • Knowledge in Cryptocurrencies or Financial areas - Optional


Qualifications:

  • BA/BS degree preferred, preferably in business administration, Industrial Engineering, or related careers - Desirable
  • English - B2:
  • Oral and written comprehension
  • Appropriate use of language


Additional Job Description

Customer Service Crypto

***Applicants should be available and willing to work on-site and/or from home depending on business needs.***

Position overview:

The Operations CSR III - B will organize, manage, control and be responsible for addressing any and all customer inquiries, received through different communication channels, ensuring the highest quality of the service provided.

Key responsibilities:

  • Acts with honestly, integrity and knowledge in supporting and strengthening Company’s culture, values and mission;
  • Manages incoming contacts from existing or potential customers;
  • Initiates outbound contacts to existing or potential customers;
  • Identifies and assesses customers’ needs to achieve satisfaction;
  • Resolves product or service problems by clarifying the customer's request, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution;
  • Follows communication procedures, guidelines and policies, covering interactions with both internal and external customers;
  • Meets personal/team targets;
  • Maintains customer records by updating account information;
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs;
  • Prepares product or service reports by collecting and analyzing customer information if required;
  • Contributes to team effort by accomplishing related results as needed;
  • Works with their line manager and all respective functions to ensure proper customer service is being delivered
  • Handles changes;
  • Goes the extra mile to engage customers;
  • Executes other tasks related to the fulfillment of all described above.


Core Competencies:

  • Managing self development
  • Embracing technology
  • Focusing on customers
  • Giving support


Functional competencies:

  • Strong oral/ written communication skills depending on channel supported
  • Strong knowledge of the product/ services being supported
  • Ability to manage multiple priorities and time effectively
  • Ability to handle stressful situations calmly and professionally
  • Knowledge in Cryptocurrencies or Financial areas - Optional


Qualifications:

  • BA/BS degree preferred, preferably in business administration, Industrial Engineering, or related careers - Desirable
  • English - B2:
  • Oral and written comprehension
  • Appropriate use of language


EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

 

APPLY HERE: https://jobs.telusdigital.com/en_US/careers/PipelineDetail/Crypto-Customer-Service/65717?source=LinkedIn 

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TELUS DIGITAL

CUSTOMER SERVICE MANAGER (WORK FROM HOME)

Publicado: 2025-01-20 19:24:08

Acerca del empleo

Persona is the company top startups use to hire people from all around the world. Our vision is a future where each person can find the best role for them and companies can discover the world’s best talent. Founded by two Stanford University graduates, Persona works with the world’s fastest-growing technology startups. Our clients are funded by some of the world’s top investors, like Founders Fund, Sequoia Capital, and Andreessen Horowitz.

 

Persona is a talent agency that recruits, trains, and staffs talented remote professionals such as yourself. This is an opportunity to work closely with the future Googles, Facebooks, and Amazons of the world—building out their organizations and helping them reach the next level of success.

 

We support everyone we hire with training, mentoring, and technology resources so they are enabled to do their best and are as happy as possible in their roles. We have a large international team dedicated to supporting and taking care of new Persona team members, and our goal is to provide excellent long-term career opportunities for everyone who joins the team.

 

 

Who’s building Persona?

We are a global team of passionate problem solvers who love to build new things and make our customers happy. Our team is made up of motivated, hard-working people spanning the globe, united by a culture of learning and continuous improvement.

 

 

What we’re looking for:

The Customer Service Manager will oversee the customer support operations, ensuring high levels of customer satisfaction and efficient resolution of inquiries and issues. This role requires excellent leadership skills and a customer-centric approach.

 

Responsibilities—what you'll do:

  • Team Leadership: Lead and manage the customer service team, providing guidance, training, and support to ensure high performance and professional development.
  • Customer Support: Oversee the handling of customer inquiries, issues, and complaints, ensuring timely and effective resolution.
  • Performance Monitoring: Develop and implement key performance indicators (KPIs) to measure team performance and customer satisfaction.
  • Process Improvement: Identify areas for improvement in customer service processes and implement strategies to enhance efficiency and effectiveness.
  • Customer Feedback: Collect and analyze customer feedback to identify trends and areas for service improvement.
  • Collaboration: Work closely with other departments, including sales, product development, and marketing, to ensure a cohesive approach to customer service.
  • Escalation Management: Handle escalated customer issues and complaints, ensuring they are resolved satisfactorily.
  • Reporting: Prepare regular reports on customer service performance, trends, and areas for improvement.

 

 

Requirements:

  • Bachelor's degree in Hospitality, Business, Marketing, or a related field
  • Minimum of 3-5 years experience in customer service, with at least 2 years in a managerial role
  • Customer-centric with a focus on delivering exceptional service
  • Strong problem-solving and conflict resolution abilities.
  • Strong interpersonal and communication skills
  • Familiarity with CRM systems
  • Fully fluent in English
  • Skilled in the use of apps and technology
  • Ability to commit long-term and full-time
  • Ability to work U.S. business hours (Pacific Time, Central Time, or Eastern Time)
  • This position is for serious, career-oriented candidates

 

 

Other qualities we look for:

  • Track record of success at work or in school
  • An ability to solve complex problems with minimal guidance
  • Experience in high performance work or school environments
  • Willingness to work hard and persevere
  • Intellectual curiosity and resourcefulness
  • Professionalism

 

 

What we offer:

  • Best salaries in the industry
  • Permanent ability to work from anywhere in the world
  • Opportunities for growth and advancement
  • A fast-paced and collaborative environment
  • Warm and friendly company culture
  • Full benefits

 

 

Benefits at Persona:

  • Health insurance
  • Unlimited paid time off (paid sick and vacation leaves)
  • Annual bonuses based on performance
  • Monthly tech allowance
  • Opportunity to be paid in your currency of choice
  • Others depending on seniority

 

 

This is a full-time and long-term role, dedicated exclusively to serving one of our clients. We are looking for individuals who are ready to fully commit their time and energy to one company and grow and develop along with that company. All roles at Persona are 100% work-from-anywhere (work from home or wherever it suits you best). If this is your first time working for a U.S. company, that’s okay; we provide guidance and assistance getting set up as a remote professional. Once hired, we will carefully match you to a client company of ours that perfectly suits your career background, skills, and goals.

 

 

In case you or any exceptional people you know are exploring other roles, our rapidly growing company is also looking for new team members with backgrounds in administration, bookkeeping, accounting, finance, project management, operations, recruiting, human resources, content writing, social media management, research, executive assistance, customer service, customer support, technical support, data management, video editing, sales, account management, marketing, and design.

 

 

Visit our website for more information: https://www.personatalent.com/

 

APPLY HERE: https://tally.so/r/w21zqD 

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PERSONA

CUSTOMER SUPPORT SPECIALIST (FULLY REMOTE)

Publicado: 2025-01-20 18:43:02

How We Work

We're on a mission to create the most innovative and industry-leading cryptocurrencies exchange.

Our team is globally distributed, so clear communication is critical. We are in constant contact as we hustle to develop, support, and deliver the best platform possible for our users. If you get excited about being in an industry that is breaking new ground and have a disposition of confidence towards challenging technical feats, we want to talk to you.

We’re currently looking for a Customer Support Specialist to join our team. The position is remote and available to anyone self-driven, and with the experience and capacity to contribute to our vision.

Key Responsibilities

  • Effectively handles inquiries and requests from corporate and professional traders
  • Continuously upgrade skill sets
  • Lead by example to demonstrate full ownership of outstanding customer service
  • Contribute to the positive customer support culture through active participation and support of the Bitfinex vision, initiatives, and objectives
  • Cross-team interactions
  • You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Bitfinex’s practice.
  • Experience and a deep interest in working with Finance, Mathematics or Statistics
  • Good understanding of trading and derivatives markets
  • Strong analytical ability
  • Experience in customer relations, ability to handle requests and inquiries is essential
  • Excellent communication skills in English
  • Passionate about cryptocurrency and blockchain world
  • Detail-oriented
  • Security and privacy focus
  • Familiar with Office Suites (especially Excel)

APPLY HERE: https://bitfinex.recruitee.com/o/customer-support-specialist-fully-remote-2-5/c/new?source=LinkedIn+Basic+Jobs 

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BITFINEX

ENCARGADO DE SUCURSAL

Publicado: 2025-01-19 21:53:39

Nuestro Cliente se dedica a la venta de vehículos mediante planes de financiamiento 

 

Atribuciones de puesto 
•    Ventas: Coordinación con agentes freelance para la promoción y venta de vehículos.
•    Crédito y cobranza: Evaluación de clientes, gestión de pagos y seguimiento de cobros.
•    Logística y soporte técnico: Supervisión de la flota vehicular, coordinación con talleres autorizados para reparaciones y mantenimiento.
•    Administración: Manejo de documentos relacionados con los vehículos (facturación, contratos, entre otros).
•    Supervisión y liderazgo: Gestión y supervisión de personal encargado de distintas áreas clave.

 

Requisitos:
Estudios: Administración, Logística, Ingeniería o una carrera afín.
Experiencia: Mínimo 2-3 años en logística, distribución o gestión de almacenes (idealmente en el sector automotriz).

 

Ofrecemos:
Salario L17,000
Bono por KPI
Horario: Lunes a Viernes, de 9:00 a.m. a 6:00 p.m.
Oportunidades de desarrollo.
Entorno dinámico y colaborativo, con proyectos desafiantes y variados.

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ASSERTIVE SELECTION

CUSTOMER SERVICE AGENT

Publicado: 2025-01-17 20:08:35

GSP Services provides customer-centric high-touch, high-value operational support for fast-moving technology companies. A first mover in the IoT/Helium/Hotspot/Blockchain space, we developed some of the first processes to support Helium data mining devices in the areas of: order verification, geo-location optimization, accelerated activations, crypto currency mining optimization, off-line to on-line, troubleshooting, help desk, and voice of the customer. Spun out of a global B2B consulting firm, we offer a flexible, adaptable, and scalable solution, breaking the mold of traditional rigid customer support models. GSP Services puts the customer back in customer support, helping companies go-to-market in web 2.0 business models and prepare to launch web 3.0 platforms.

The Role

We are looking for an experienced, results-driven agent, the primary function of the role is to deliver professional and high-quality customer support. This includes non-technical and technical assistance to each customer. The BPO agent must follow guidelines, processes, and proper use of systems to provide a better customer experience. This role could include customer, client, or third-party communication via phone, email, or text resolving each case in a timely manner.

You Will Be Responsible For

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

Ideal Profile

  • Analytical and critical thinking
  • Strong oral and written communication abilities.
  • Advanced English Level
  • Teamwork oriented
  • Strong attention to detail
  • Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly
  • Strong computer navigation skills and PC Knowledge
  • Quiet and distraction-free environment to work
  • Problem-solving
  • Possess self-motivation to achieve and exceed goals
  • Immediate availability preferred.

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Flexible working options

APPLY HERE: https://www.linkedin.com/jobs/view/4040606107/?alternateChannel=search&refId=f6zGGYWC%2BBedssHr2neEAw%3D%3D&trackingId=CDqaFM8bBVaFBgd%2FTY6qvw%3D%3DV 

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GSP SERVICES

BACK OFFICE - EL SALVADOR

Publicado: 2025-01-17 20:07:39

The Company

Telecom Networks is a Multilingual Contact Center and our ongoing pursuit for excellence in services is grounded in our human resources. Our mission is to provide first level Contact Center services by complying with the highest international quality standards and providing customized and flexible solutions according to the needs and objectives of each company we work with.

THE POSITION

We are looking for skilled Back Office Representative who will be responsible for indexing information into the digital systems. The company will rely on you for having accurate and updated data that are accessible through a digital database.

Our Back Office Representative are the relevant support for the campaign, who needs to be computer-savvy and have a keen eye for details and understanding data confidentiality principles is compulsory.

Requirements

  • Advance English communication and written skills (mandatory.)
  • 1+ year' experience in Call Center (mandatory.)
  • Experienced with tools as MS Office Word, Excel, and PDF.
  • Computer saavy.
  • High school degree or equivalent.

OUR OFFER

  • Interesting salary + performance bonus.
  • Onsite position
  • Long-term service!
  • M-F shift availability.
  • Goals and training to get them.
  • A multicultural team to work with.
  • Professional growth.
  • Excellent organizational environment.
  • Challenge your abilities.

APPLY HERE: https://telecomnetworks.breezy.hr/p/1adde5b43382-back-office-el-salvador 

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TELECOM NETWORKS OUTSOURCING

OPERATIONS COORDINATOR

Publicado: 2025-01-17 20:06:15

Operations Coordinator

 

Acquia empowers the world’s most ambitious brands to create digital customer experiences that matter. With open sourceDrupal at its core, the Acquia Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and deploy digital products and services that engage customers, enhance conversions, and help businesses stand out.

 

Headquartered in the U.S.,Acquia is positioned as a market leader by the analyst community and is listed as one of the world’s top software companies by The Software Report. We are Acquia. We are a global company with employees located in more than 30 countries, and we’re building for the future.We want you to be a part of it!

 

Role Summary:

Acquia is looking for Operations Coordinators to join our global Operations team and help provide exceptional service to our growing customer base, which includes enterprise-level organizations and government agencies. You will join a dedicated team of Operations and Database professionals working with customers all over the globe to help our customers be successful. As part of that team, you will work directly with our Customer Support and Account Management teams to triage and resolve technical and non-technical issues critical to maintaining satisfied and loyal customers. You will also assist in scheduling infrastructure change events as part of a customer’s lifecycle. The role requires developing a thorough knowledge of Acquia’s products and processes. It requires working closely within and across teams to change and develop service processes as business needs evolve.

 

Job Responsibilities:

  • Help create communications for a broad customer base consisting of non-profit organizations, educational institutions, governmental bodies, and Fortune 500 companies around the world.
  • Use advanced problem-solving to resolve complex technical and administrative challenges in real time across a number of technical domains and a global teams that span multiple time zones.
  • Collaborate across the Operations organization and other internal teams to provide the best possible outcomes to meet client need.
  • Create systems for auditing, maintain documentation, and work cross-functionally to improve work throughput and transparency across Acquia as a whole.
  • Coordinate, validate and schedule internal and external work requests across a global engineering team.
  • Create project management plans and reports for tracking large and small scale platform modernization and customer-driven changes
  • Identify process and tool improvements and work with cross-functional teams for implementation.
  • Track and estimate workload for Operations team to assist in shift planning and address coverage needs.

 

Job Requirements:

  • Bachelor's degree preferred
  • Prior experience with ticketing systems such as Zendesk or Jira
  • High attention to detail
  • Passion for the web, open-source, and for helping others
  • Strong written and verbal communications skills
  • Evidence of a curious mind

 

Bonus Points:

  • Understanding of AWS Cloud and its various services
  • Understanding of the LAMP stack
  • Collaborative working style, flexible, proactive, takes initiative, friendly and approachable, efficient, inquisitive, resourceful.
  • Good sense of humor

 

Acquia is an equal opportunity (EEO) employer. We hire without regard to age, color, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.

 

APPLY HERE: https://boards.greenhouse.io/acquia/jobs/6514686 

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Jornada: completo Contrato: fijo Locación: presencial
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ACQUIA

ORGANIC & SOCIAL MEDIA MANAGER

Publicado: 2025-01-17 20:05:12

Wyndly is making specialty healthcare convenient and affordable, starting with allergy care. From a patient’s initial consultation to their final treatment delivery, we want the Wyndly experience to be a breath of fresh air for allergy sufferers – truly effective allergy relief, simply and efficiently delivered. We’ve already done this for thousands of patients, and we plan to do it for millions.

The Role

We’re looking for an ambitious organic & social media manager who is ready to jump in and own our earned channels and grow the business. We’ve grown a following across TikTok, Instagram, and YouTube. In parallel, we have a successful blog that ranks for many keywords. The foundation is laid and we’re ready for someone to level up these channels.

We already get 1M/views per month across our videos and website. We want to triple this by the end of the year.

  • https://www.tiktok.com/@wyndlyteam/video/7206334376681082158
  • https://www.youtube.com/playlist?list=PLMWppbJsud-731ySQDEeHq8M1KqHXB_8J
  • https://www.parse.ly/resource/wyndly-increase-organic-search-traffic/

We’re a high growth team doubling revenue over the next year. We know that every hire will change our business so as you grow our social media and content channels you’ll work with our Head of Marketing and cofounders to define how Wyndly evolves. This role can look very different in a year. \ \ Our immediate goals are to get social media and our blog driving new visits to our website. But as this program grows, this role can lean into partnerships, content marketing, copywriting, or video. If we do our jobs well, you’ll have a hand in hiring our marketing team to take on the channels you helped launch.

Core Responsibilities

  • Manage social media across TikTok, IG, YouTube creating a consistent posting cadence that aligns with brand and marketing strategy to drive revenue.
  • Build organic channels. As social media grows, you’ll explore new business areas for organic growth.
  • Collaborate with content operations and SEO to align with your channel needs.
    • This isn’t so much a writing role as a management and operational area.
    • Bonus points if you like to write high-quality content.
  • Help define brand visual guidelines across our organic properties.
  • Listen to the customer. Help create feedback loops between them and the team.

What Your Work Will Look Like

  • Grow your management chops working with video editors, SEO consultants, and designers.
  • Build a company: Define organizational processes that help Wyndly scale
  • Build your domain, hand it off, and grow. You’re an early member at a fast growing startup. You’ll own many channels until they’re successful enough to hire someone for them. You’ll be able to create your job as Wyndly grows.
  • Report to the Head of Marketing and work closely with our cofounders

Who You Are

  • You have a bias for action and care about delivering results and meeting deadlines.
  • You're a creative force who lives and breathes social video, with deep familiarity with short-form content creation and in-app tools across TikTok, Instagram Reels, and YouTube Shorts.
  • You’re comfortable with any role in the production process, with the ability to work in high-level content strategy and hands-on production tasks with extreme attention to detail
  • You thrive in the fast-paced world of social media, expertly balancing planned content calendars with real-time engagement and trending moment opportunities. Your finger is constantly on the pulse of what's next in social video trends.
  • You're deeply data-driven, using platform analytics to optimize content performance and identify growth opportunities.
  • You have experience collaborating with other creators, understanding how to build authentic partnerships that align with brand values while driving engagement.
  • You're passionate about emerging social media technologies and AI tools (like Runway, Descript) that can enhance content creation and community management workflows.

Why You’ll Love Wyndly

  • Get on the ground floor of a startup that’s growing and making money. We’re a small team building a big business. If you want to learn about growing a business and figure out where you want your career to go, this is a great place to do it. Startups roles change frequently and we’d love for you to evolve with us.
  • Remote-first and async-first. We’re remote-first company and video-forward. Work from any time zone in the US and flex hours. We try to be online from 11am to 4pm, but outside of this, if you’re getting your job done, we’re happy.
  • We move fast, build systems, and work with empathy. We care about our patients and we care about our people. We know at work there’s nothing more fulfilling at work than setting and then achieving ambitious goals. Our founders are committed to making that possible by committing the whole company to moving fast, building systems to scale, and treating everyone with kindness and respect.
  • Help people live without allergies. We’re here to help people and provide access. We’re not a software tool. We’re a healthcare company that wants to bring better medical care to more people. We operate like a startup, market like a consumer brand but core to everything we do is a deep sense of responsibility to our patients.

How To Apply

Apply at https://app.dover.com/apply/Wyndly/008f0389-988d-4b63-87c1-026b7b20c6fa/?rs=76643084 or quick apply here.

Application Process

  • Indicate your interest with this form
  • A 15 minute async interview
  • A 30min call with the hiring manager
  • A compensated work assignment of 3 hours
  • 1 hour project review and 1 hour founder interview
  • Offer

APPLY HERE: https://www.ycombinator.com/companies/wyndly/jobs/Wj9faLt-organic-social-media-manager?utm_source=syn_li 

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Jornada: completo Contrato: fijo Locación: remoto
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WYNDLY